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About Us: All Attractions City Tours is one of the leading tour providers in the city, offering visitors unforgettable sightseeing experiences, from iconic landmarks to immersive cruises. We pride ourselves on providing exceptional service and creating seamless, memorable adventures for all our guests. Position Overview: We are looking for a dedicated and detail-oriented Customer Service Representative to join our guest support team. This role is focused on handling customer disputes, addressing inquiries, resolving issues, and ensuring an outstanding customer experience throughout their journey with us. ** Responsibilities:** - Handle customer inquiries, complaints, and disputes via phone, email, text, and in person. - Investigate and resolve billing issues, chargebacks, and refund requests with professionalism and accuracy. - Document customer concerns and resolutions clearly in our internal systems. - Provide timely updates to customers regarding ticketing issues, schedule changes, and policies. - Collaborate with sales agents, management, and operations to ensure alignment on guest resolutions. - Educate customers on our tour offerings, schedules, and booking processes. - Assist with pre- and post-tour support, helping guests navigate any questions or concerns. - Maintain a calm, empathetic, and solution-focused approach even in high-stress situations. ** Qualifications:** - Previous customer service experience (tourism or hospitality industry a plus) - Strong conflict resolution and problem-solving skills - Excellent verbal and written communication - Ability to multitask and stay organized in a fast-paced environment - Professional, positive, and patient demeanor - Basic knowledge of platforms like Square, PayPal, or similar payment processors is a plus - ** Benefits:** - Flexible schedule options - Opportunity to grow within a dynamic tourism company - Supportive team culture - Discounts on tour experiences
Customer Service / AP Clerk We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service. Responsibilities: Respond to customer inquiries via phone and email in a professional manner Provide accurate information regarding products and services Resolve customer issues efficiently and escalate when necessary Maintain and update customer records in the system Collaborate with internal teams to ensure customer satisfaction Follow company policies and procedures to maintain service quality Process outstanding invoices for payment on a timely and efficient manner Ensure vendor invoices are properly approved and comply with internal polices and procedures. Ensure that vendor invoices are accurately coded to correct general ledger codes Process/review employee reimbursement and corporate credit card transactions Assist with Data Entry as needed Qualifications / Requirements: Excellent organizational and time management skills High school diploma or equivalent; bachelor’s degree preferred Previous customer service or client-facing experience is advantageous Strong verbal and written communication skills Ability to handle multiple tasks in a fast-paced environment Ability to multitask and prioritize effectively under pressure. Ability to work both independently and as part of a team Willingness to embrace ongoing training and development Positive attitude and resilience in handling challenging situations Basic understanding of business operations and customer needs. Positive attitude and resilience in handling challenging situations. Full time position, Monday-Friday Medical Benefits compensation: $38,426 to $45,000 _ yr Company Description Construction / Service / Manufacturing Construction / Service / Manufacturing
Overview: Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts! SUMMARY The Shift Supervisor is responsible for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists of supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates in a professional manner, engages customers, maintains store standards, and supports teamwork. We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email or via text. Qualifications: QUALIFICATIONS At least 1 year of key holder experience in a retail setting preferred Excellent verbal and written communication skills Must be available to work weekends (Friday, Saturday, and Sunday) Must commit to two store closings per week, including one being Friday or Saturday Ability to utilize retail POS System & Inventory Scanner Must be able to make change using American Monetary units Ability to carry out detailed tasks and projects with minimal direction or supervision Strong interpersonal skills and ability to build positive working relationships Completion of the Shift Supervisor three month training program WORK ENVIRONMENT Requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising The ability to stand/walk for extended periods of time Must have ability to safely lift 50 lbs. without restrictions Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean Ability to use and climb ladders and/or step stools Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.) The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations Noise level in the work environment is usually moderate to loud Adult content environment Must be at least 18 years old All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for my position. I attest that I can perform the essential job functions as outlined with or without any reasonable accommodations. #joinourteam #job #hiring #sales #retailsales #work #fashion #workingretail #nowhiring #jobsearch #jobhunt #employeediscount #shopping #adultitems #hustler #husterhollywood #hustlerstores #fun #dedicated #ambitious #enthusiastic #monthlybonus #howwehustle Responsibilities : ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Store Management with generating sales potential by being a constant presence on the sales floor and setting the pace and energy while ensuring the integrity of the brand Responsible for holding store keys to open and close without management as necessary Ensures that customer service is the number one priority and partners with Sales Associates in order to achieve sales goals and KPIs Manages rest and meal break schedules and ensures that all zones are covered Provides relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling and sales floor etiquette Assists with managing company standards of merchandise presentations, signage and displays Escalates performance concerns to the Store Manager Motivates and inspires the associates to build brand loyalty and create a positive store environment for both internal and external customers Assists with store security including checking bags and monitoring fitting rooms Ensures that store staff are treated professionally, courteously and respectfully Responsible for processing return/exchange transactions, authorizing promotional discounts and employee sales in the absence of a manager Adheres to and ensures compliance with all LP policies Has full understanding/knowledge of inventory management procedures Represents the company in a professional and positive manner Other duties as assigned
My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network
Job Overview We are seeking a dedicated and experienced FSQA Manager to oversee our food safety and quality assurance processes. The ideal candidate will be responsible for ensuring compliance with industry standards and regulations, while also leading a team to maintain the highest quality of our products. This role requires a strong understanding of FDA regulations, ISO standards, and HACCP principles. Duties Develop, implement, and maintain food safety and quality assurance programs in accordance with FDA regulations and ISO standards. Conduct regular quality audits to ensure compliance with internal policies and external regulations. Utilize tools such as micrometers and coordinate measuring machines to assess product quality. Analyze data from quality control processes to identify trends and areas for improvement. Lead the team in the execution of HACCP plans and ensure proper documentation is maintained. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Train staff on quality assurance protocols and best practices to foster a culture of continuous improvement. Skills In-depth knowledge of FDA regulations, ISO 9001, ISO 13485, and HACCP principles. Proficiency in using measurement tools such as micrometers and coordinate measuring machines. Strong experience in QA/QC processes including conducting quality audits. Ability to analyze complex data sets to inform decision-making. Familiarity with Calypso software for measurement analysis is a plus. Excellent leadership skills with the ability to motivate and develop a team. Strong communication skills for effective collaboration across departments. Join us as we strive for excellence in food safety and quality assurance! Job Types: Full-time, Permanent Pay: $90,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.