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Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Retention Case Manager who is experienced in workforce development to serve clients of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size fits-all solution for clients needing education and or training support. The Retention Case Manager will provide case management and follow-up services to employed clients and obtain proof of employment while monitoring benchmarks and provide barrier remediation services as needed. This position is expected to be 100% onsite. The Retention Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • Manage a caseload of PACE clients once they are placed into employment and provide services if needed to help them maintain employment, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Obtain paystubs, offer letters, or letters of promotion from employed clients to verify proof of employment and document in accordance with program requirements, • Identify and assist with mitigating barriers to program participation and sustainable employment after program, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Monitor and supervise the client's employment placement and benchmarks to track progress and encourage promotion within the job, • Prepare reports of activities and achievements, • Collaborate with Case Managers and Leadership to develop strategies for successful client engagement after employment placement, • Advocate for clients' needs and rights, providing advocacy and support as necessary, • Maintain accurate and up-to-date records of client interactions and outcomes, • Ensure compliance with data privacy and confidentiality policies and procedures, • Approach each day and task with a "ZAG" mindset, • Associate's degree from an accredited college or university, OR a Minimum of two (2) years of experience in case management, human services or a position that demonstrates the ability to perform the duties as described, • Effective and engaging communicator with strong interpersonal skills, • Analytical and organizational skills to manage outreach efforts efficiently, • Resilient and outcome-driven with a focus on client engagement and program success, • Knowledge of Government Workforce regulations such as PACE, EARN, TANF, SNAP, etc., • Computer-literate with knowledge of relevant software and tools., • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills, • Detail-oriented with strong organizational, analytical, research, and problem-solving skills, • Knowledgeable about the local region and relevant partners, • Multilingual or Bilingual preferred Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Role Overview: If you are a proactive and organized professional looking for an opportunity to showcase your ability to be resourceful and manage multiple priorities, then we would like to meet with you! The Talent Acquisition Coordinator will provide day-to-day coordination support to the Talent Acquisition team and assist with a variety of recruitment and talent management activities. This role will primary support campus recruiting initiatives as well as lateral hiring efforts. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Calendar management, including schedules and facilitates (high volume) interviews in-person and virtually. * Effectively communicate both verbally and in writing with candidates, hiring contacts, and staff. * Support on-campus and virtual events, marketing campaigns, and cultivation efforts. * Manage the administration of the applicant tracking system and oversees applicant tracking/applicant flow processes. * Maintain and enhances various recruiting reports. * Contribute to off-season projects and other ad hoc responsibilities. * Multi-task effectively, working quickly and accurately in a fast-paced environment. * Prepare all candidate correspondence, including interview confirmation details, interview follow-up and reimbursements, and offer letters as needed. * Coordinate travel and hotel arrangements for candidates and make arrangements for pre-interview dinners and lunches. * Assist with scheduling on-campus events and maintaining positive relationships with campus career centers. * Prepare materials/presentations for on-campus interviews, career fairs, and conferences; maintains event collateral. * Process candidate applications and maintain materials via applicant tracking system and school career websites. * Coordinate new employee communication related to orientation, start dates, in-office orientation schedules, and on-board new hires in partnership with other members of the Talent team. * Assist with in-office talent related duties - training, office retreats, performance management, and other ad hoc tasks as necessary. * Assist with managing and coordinating early career initiatives. What You'll Need to Be Successful: * 2+ years of directly related experience, preferably in a professional services firm * Recruiting experience with applicant tracking systems a plus * Proactive contributor, eager to learn, organized and process driven * Flexible and adaptable * Strong communications skills and attention to detail * Desire to work with a collaborative team and own their work * Proficiency with Microsoft Office * The ability to commute to our office in New York to comply with our hybrid work policy of 2-3 days per week in office. * Bachelor's degree or equivalent years of experience Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. New York: $54,400.00 - $68,300.00 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. #LI-HYBRID Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Job Description Job Title: HR Intern Salary - $18/HR ABOUT SLOOMOO Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things #satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design. Sloomoo’s universe has expanded - there are now a total of 5 Institutes (NYC, LA, Houston, Chicago, Atlanta) and two MiniMoos (Boston, Philadelphia) with more to come. MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play. The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more. The mission: Deliver joy, whether you’re a kid or kid-at-heart. Position Summary: We are looking for a passionate and detail-oriented HR Intern to support our dynamic People Team. This role will assist in various HR functions including recruiting, onboarding, employee engagement, and administrative tasks. The ideal candidate is organized, proactive, and excited to get hands-on experience in a fast-paced, creative environment. You will be key to upholding Sloomoo’s values: 1. Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do., 2. Accountability – We own it. Every action, every result—our name is on it., 3. Collaboration – Joy happens when we create together. We rise as one team., 4. Innovation – We push limits, dream big, and turn bold ideas into reality., 5. Inclusivity – Everyone belongs. Every voice matters., 6. Resilience – We pivot, solve, and grow stronger through every challenge., 7. Excellence – Good isn’t enough. We obsess over the details that make greatness. Key Responsibilities: * Assist with resume reviews, and interview scheduling. * Support onboarding and offboarding processes, including document preparation and orientation coordination. * Maintain employee records and update our HRIS system as needed. * Help plan and execute internal events and employee engagement initiatives. * Participate in special projects related to training, diversity & inclusion, and company culture. * Provide general administrative support to the HR team. * Additional duties as assigned. Qualifications * Currently pursuing a degree in Human Resources, Business Administration, or related field. * Strong attention to detail and organizational skills. * Excellent written and verbal communication. * Ability to handle sensitive and confidential information with discretion. * Passion for people, culture, and creativity. * Proficiency in Google Workspace and Microsoft Office; familiarity with HR software is a plus. Inclusivity Commitment: Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Institute does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role: TicketManager is hiring a high-impact Head of Partnerships to own and scale our partnerships ecosystem across professional sports teams, venues, leagues, and sports marketing agencies to drive revenue. Our best partnerships are driven by an aligned strategy to create better experiences and increase value for overlapping Global 2000 corporations with strategic event hospitality programs. These companies generate more value from their hospitality programs when using TicketManager, leading to higher renewal rates and more spend with our partnership ecosystem. The Head of Partnerships needs to be an expert at telling this win/win/win story to current/prospective partners and managing the relationships to drive this outcome. The key metrics for this role are: highly quality warm introductions, ARR conversion and VIP Concierge sales within the TicketManager ideal client profile. Reporting to the CRO with a dotted line to the CEO, this leader will serve as the primary point of contact for our team and league partners at the most senior levels, while also working cross-functionally with Sales and Customer Success to ensure every partnership is fully leveraged. This role carries a dual commercial mandate — driving enterprise SaaS pipeline through high-quality warm introductions to TicketManager's ideal client profile, and growing VIP Concierge revenue by connecting partners and their corporate clients with TicketManager's premium ticket sourcing and procurement services. If you're a relationship-builder that likes to drive revenue conversion who is equally comfortable in a boardroom with a CRO and on the phone coaching a VP of Premium Sales on how to position TicketManager to their corporate clients, this role is built for you. Responsibilities Own the partnerships value creation business plan and deliver on it! This role is about driving revenue for TicketManager, not just getting to go to fun events and entertaining. The reason we do partnerships is to generate high quality warm introductions with the TicketManager ideal client profile with partners that see a win/win in working with us to drive their corporate business. That means selling our full suite (from our core SaaS platform to VIP Concierge procurement services) and ensuring partners actively champion our value. Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations; nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution. Drive brand introductions and pipeline — work with partners to identify strong target corporate accounts (i.e., corporate suite holders, sponsors, premium buyers) and facilitate warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle. Develop and maintain a structured partnership playbook, including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio. Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting. Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy. Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile. Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel. Desired Skills and Experience • Bachelor's Degree required; advanced degree a plus., • 10+ years of overall experience in strategic partnership management and driving sales with the Global 2000., • Existing relationships in the sports industry; existing connections to premium sales, partnership, and revenue leaders at professional sports teams, leagues, or sports marketing agencies is a significant advantage., • Proven track record of partnership activation and management, including holding partners accountable, running business reviews, and building the systems that keep relationships productive over time., • Strong commercial instincts, executive presence, and strong communication skills — comfortable presenting and building relationships at the C-suite level, • Highly organized and process-oriented — able to manage a broad portfolio of partner relationships with structure, consistency, and clear accountability frameworks., • Passion for live events and the sports industry — genuine enthusiasm for the space and an understanding of how teams, leagues, brands, and agencies think about hospitality, sponsorship, and client entertainment., • Location: New York, NY (Preferred) | Remote Considered, • Compensation: $225,000 Base Salary + Commission | potential for up to $425,000 OTE, • Reports to: CRO, • Work Expectations: Role is In-Office Monday-Friday and On-the-Road, • Travel: Role requires meaningful travel to visit partner organizations, attend events, meet prospects, and represent TicketManager at key industry moments throughout the year., • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture with catered lunches and big company perks with the autonomy of a high-growth startup. 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Job Description Build Your Career at FCC Construcción With 125 years of experience, the FCC Group's Infrastructure Division is present in 25 countries, and its activities cover all areas of engineering and construction. It is a leader in the execution of transport infrastructure, as well as in residential and non-residential construction. FCC Construcción is currently the fourth-largest construction company in Spain in terms of contract volume and ranks among the top 30 in the world, according to the international magazine ENR (Engineering News-Record). Project Opportunity We are looking for a Tunnel Superintendent to join our FCC Team assigned to the MTA’s Second Avenue Subway Project. This position is based in New York, NY, and requires daily presence in the office and/or on construction sites. The MTA’s Second Avenue Subway project is a $7.7B expansion that will extend the Q Line from 96th Street into East Harlem, adding three new ADA-accessible stations at 106th, 116th, and 125th Streets. This long-awaited project will restore rapid transit access to a community underserved for decades, ease overcrowding on the Lexington Avenue line, and cut commute times—delivering a transformative impact for East Harlem residents and the city as a whole. This position will support the $2 billion design-build contract for Phase 2, which includes two tunnels that will enable the development of two new subway stations in New York. Led by Connect Plus Partners, a joint venture between FCC Construction and Halmar International, the project brings together extensive experience in large-scale infrastructure, complex tunneling, and urban transit construction. Position Summary Reports to: Tunnel General Manager The Tunnel Superintendent is responsible for supervising daily tunneling operations, including excavation, ground support, waterproofing, and final lining, ensuring that all work is executed safely, efficiently, and in accordance with design specifications and the project schedule. This field-based leadership role involves direct coordination with crews, subcontractors, surveyors, engineers, and support personnel in challenging underground conditions. The Tunnel Superintendent is assigned to TBM, SEM, or conventional tunnel excavation zones and plays a central role in delivering high-quality tunnel works on schedule and within budget. The Tunnel Superintendent’s key responsibilities are: • Supervise and coordinate all field activities related to tunnel excavation, initial support, waterproofing, and final lining., • Manage daily construction operations for TBM, SEM, or conventional tunneling methods, ensuring alignment with project requirements., • Direct crews and subcontractors in tasks such as mucking, ventilation setup, ring installation, shotcrete application, rock bolting, and membrane installation., • Monitor ground conditions and interface with geotechnical personnel to adapt excavation and support techniques as needed., • Enforce strict adherence to safety protocols and lead daily toolbox talks, field briefings, and safety inspections., • Coordinate site logistics for material handling, utility relocations, muck disposal, and equipment operations in confined tunnel environments., • Maintain accurate daily reports, shift logs, and quantity tracking; input progress data into project management systems., • Interface with survey, quality control, and engineering teams to verify work alignment, tolerances, and compliance with design drawings., • Support resolution of constructability issues, field clashes, or deviations from the design., • Participate in shift handovers, workforce allocation planning, and schedule coordination with other project areas., • Ensure timely installation and backfilling of instrumentation as required by the monitoring program., • Collaborate with the Tunnel Construction Manager and Tunnel General Manager to address productivity goals, staffing needs, and corrective actions., • Oversee tunnel safety systems including ventilation, gas detection, and emergency egress routes., • Provide direct supervision of the excavation and support of mined tunnel excavations., • Be physically present in the tunnel during each shift to lead tunneling activities., • Responsible for executing mined tunnel excavation, installation of initial support systems, shotcrete application, and grouting operations to ensure safety, quality, and timely completion., • Implement remedial or contingency measures promptly when ground loss, water inflow, or instability occurs or is anticipated., • Ensure compliance with the Tunnel Work Plan and initiate actions when ground movement Threshold Limit Values (TLVs) are approached or exceeded, and when ground loss or instability or water inflow occurs or appears likely to occur., • Maintain thorough record keeping of tunneling activities and field conditions., • Supervise TBM excavation, segmental lining installation, and annulus grouting, and monitor instrumentation data., • Be physically present during each TBM operating shift and oversee all related activities in real time., • Bachelor’s degree in civil engineering, mining engineering, or construction management is preferred, or equivalent field experience., • Minimum of 15 years of progressive experience in tunnel construction, with at least 10 years in a superintendent or senior supervisory role., • Minimum of 10 years of experience in mined tunnel construction using shotcrete and/or rock bolt support in similar ground conditions., • Minimum of 10 years of experience executing pressurized-face TBM tunnels in variable rock, soil, or mixed-face conditions with segmental lining., • Must hold all licenses and permits required by local agencies or applicable authorities., • Proven experience in TBM and/or SEM operations, including ground support installation, waterproofing, and lining systems., • In-depth understanding of underground construction sequencing, cycle times, and productivity tracking., • Demonstrated leadership in managing large field crews in high-risk, confined underground environments., • OSHA 30 or equivalent construction safety certification is required., • Ability to read and interpret complex tunnel design drawings, specifications, and submittals., • Familiarity with quality assurance processes, inspection protocols, and environmental compliance. Job Requirements • Hands-on experience with pressurized-face TBM operations, segmental lining installation, SEM excavation, or conventional drill-and-blast tunneling., • Familiarity with tunnel ground control measures, including grouting, dewatering, and pre-support techniques., • Ability to work in rotating shifts (including nights and weekends) in confined, underground spaces with exposure to dust, noise, and vibration., • Strong written and verbal communication skills with the ability to maintain clear and organized records., • Basic understanding of instrumentation monitoring systems and tunnel safety systems (e.g., gas detection, ventilation monitoring)., • Problem-solving mindset with the ability to respond to real-time field conditions and make decisions under pressure. Physical Demands • Work is primarily at active underground construction sites with exposure to confined spaces, dust, noise, vibration, and variable ground conditions., • Must be able to stand, walk, and climb for extended periods; navigate uneven ground, scaffolding, and ladders; and work around heavy tunneling equipment., • Requires regular use of personal protective equipment (PPE), including hard hats, safety boots, high-visibility clothing, and eye/ear protection as necessary., • Ability to perform site inspections, monitor field activities, and respond quickly to safety or operational issues in physically demanding conditions., • Flexibility to work extended hours, nights, weekends, and rotating shifts as project demands require., • Occasional office-based work is required for reviewing documents, preparing reports, and coordinating with project management teams. Work Environment FCC is dedicated to creating an inclusive workplace where diversity is valued and respected. As an Affirmative Action/Equal Opportunity Employer, we do not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, creed, veteran status, military status, or any other characteristic protected under federal, state, or local laws. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law. If you need a reasonable accommodation during the interview process, please contact our HR team.

Job Description Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring an FP&A Manager to serve as a key business partner to the CFO and leadership team. This role is responsible for building and owning TicketManager's financial planning, budgeting, forecasting, reporting, and analysis as the company rapidly scales. The FP&A Manager will be the single source of truth for financial performance and business metrics, partnering with Sales, Customer Success, Operations, Product, Engineering, and People teams to provide data-driven insights that inform strategic decisions. This leader will build and maintain financial models, develop executive reporting, and translate complex data into clear, actionable recommendations. TicketManager recently closed on a private equity investment in mid-2025 and has set ambitious growth plans for the coming years. This role will have material exposure to the CEO, private equity investment team, and the Board of Directors. This is a high-impact, hands-on role for someone who thrives in a fast-paced, high-growth environment. The ideal candidate brings strong financial modeling skills, business partnership instincts, and the ability to build scalable processes from scratch. You'll have significant ownership and visibility across the organization. Responsibilities Financial Planning & Analysis • Own the annual budgeting process, quarterly sales and expense forecasts, and rolling 12-18 month financial projections across all functions., • Design and maintain driver-based financial models for revenue, bookings, expenses, and headcount that support strategic planning and scenario analysis., • Partner with department leaders to translate business plans into financial assumptions, identify risks and opportunities, and ensure accountability to budget., • Develop financial models to evaluate strategic initiatives including pricing changes, new product launches, market expansion, and investment decisions.Business Performance & Insights, • Serve as the single source of truth for financial performance, delivering monthly business reviews, variance analyses, and KPI tracking to the executive team., • Build and maintain dashboards in Power BI to track key SaaS metrics including ARR, bookings, churn, renewal rates, CAC, LTV, unit economics, and cohort performance., • Translate complex financial data into clear, actionable insights and recommendations that inform business strategy and operational decisions., • Identify trends, risks, and opportunities in the business and proactively surface them to leadership with supporting analysis.Strategic Partnership, • Act as a trusted business partner and financial advisor to the CFO and department leaders across Sales, Customer Success, Operations, Product, Engineering, and People., • Partner with Sales leadership on sales planning, pipeline forecasting, bookings-to-revenue modeling, and go-to-market efficiency., • Collaborate with Product, Engineering, and Operations teams to assess investment tradeoffs, prioritize initiatives, and measure ROI., • Support Board and investor reporting including preparation of materials, financial narratives, and ad hoc analyses.Systems & Process, • Build scalable FP&A processes, reporting frameworks, and documentation to support the company's growth., • Drive adoption of planning and analytics tools integrated with core systems including Sage Intacct (ERP), Microsoft Dynamics (CRM), and Power BI (reporting)., • Establish and enforce data standards, reporting cadences, and accountability mechanisms to ensure timely, accurate financial information., • Build cross-functional alignment on definitions, metrics, and reporting to ensure consistency across the organization.Desired Skills and Experience, • Bachelor's Degree Required, preferred focus in Finance, Accounting, Economics, or a related field., • 3-6 years of progressive finance experience in FP&A, with a focus on high-growth SaaS, technology, or enterprise services companies (Ideal candidate profile: 2 years as an Investment Banking Analyst followed by 2-4 years in FP&A at a software company), • Advanced proficiency in Excel with strong financial modeling, forecasting, budgeting, and variance analysis skills., • Experience with ERP systems (Sage Intacct preferred; NetSuite, QuickBooks, or similar also valued), CRM platforms (Microsoft Dynamics preferred; Salesforce or HubSpot also valued), and BI/reporting tools (Power BI preferred; Tableau, Looker, or similar also valued)., • Deep understanding of SaaS business models and metrics including revenue recognition (ASC 606), ARR/bookings/billings dynamics, unit economics, LTV, CAC, cohort analysis, and subscription metrics., • Proven ability to interpret complex data, identify trends and drivers, and translate analysis into actionable insights and strategic recommendations., • Excellent written and verbal communication skills with the ability to present financial concepts clearly to both finance and non-finance audiences., • Strong relationship-building skills with the ability to serve as a trusted advisor to cross-functional leaders and influence decision-making., • Comfortable operating in ambiguity, taking initiative, and building scalable processes and frameworks from scratch., • High degree of ownership, attention to detail, and commitment to accuracy and quality of deliverables.TicketManager Highlights, • Location: New York, NY, • Compensation: $125,000-$150,000 base salary with bonus eligibility., • Reports to: Chief Financial Officer (CFO), • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating C8TFTfaokW

Job Description Build Your Career at FCC Construcción With 125 years of experience, the FCC Group's Infrastructure Division is present in 25 countries, and its activities cover all areas of engineering and construction. It is a leader in the execution of transport infrastructure, as well as in residential and non-residential construction. FCC Construcción is currently the fourth-largest construction company in Spain in terms of contract volume and ranks among the top 30 in the world, according to the international magazine ENR (Engineering News-Record). Project Opportunity We are looking for a Field Engineer to join our FCC Team assigned to the MTA’s Second Avenue Subway Project. This position is based in New York, NY, and requires daily presence in the office and/or on construction sites. The MTA’s Second Avenue Subway project is a $7.7B expansion that will extend the Q Line from 96th Street into East Harlem, adding three new ADA-accessible stations at 106th, 116th, and 125th Streets. This long-awaited project will restore rapid transit access to a community underserved for decades, ease overcrowding on the Lexington Avenue line, and cut commute times—delivering a transformative impact for East Harlem residents and the city as a whole. This position will support the $2 billion design-build contract for Phase 2, which includes two tunnels that will enable the development of two new subway stations in New York. Led by Connect Plus Partners, a joint venture between FCC Construction and Halmar International, the project brings together extensive experience in large-scale infrastructure, complex tunneling, and urban transit construction. Position Summary Reports to: Tunnel Superintendent or Cavern Superintendent The Field Engineer supports daily underground construction operations, working directly alongside superintendents and foremen in the field. This role is responsible for coordinating technical activities, tracking construction progress, and ensuring compliance with project specifications, safety standards, and quality requirements. Serving as a key link between design, planning, and execution, the field engineer contributes to the effective delivery of underground works. This is a field-based position that supports the full lifecycle of construction, with engineers assigned by activity zone (tunnel or cavern) across multiple work sites. The Field Engineer’s key responsibilities are: • Support the superintendent in day-to-day construction activities, providing engineering input to ensure design intent and construction means are aligned., • Assist with pre-construction planning, including constructability reviews, site logistics, and early procurement coordination., • Review and interpret construction drawings, specifications, and submittals for use in the field., • Coordinate and track construction progress using activity-level schedules and progress measurement systems., • Participate in and document responses to RFIs, field changes, and non-conformance issues., • Provide support in managing subcontractor interfaces, daily production tracking, and verification of completed quantities., • Monitor geotechnical instrumentation data (settlement points, extensometers, piezometers, etc.) and flag deviations to engineering or geotechnical leads., • Ensure compliance with safety plans, quality assurance protocols, and environmental standards through field inspections and checklists., • Assist with the preparation and maintenance of construction documentation, including as-builts, redlines, test reports, and shift logs., • Coordinate and input field data for schedule updates, productivity tracking, and earned value analysis., • Support the preparation of daily, weekly, and monthly progress reports., • Interface with survey teams, field engineers from other disciplines, and quality control personnel to align work., • Participate in shift turnover meetings and handover documentation for 24/7 operations., • Verify material deliveries and support materials tracking against planned work., • Support installation tracking and compliance for critical systems (e.g., waterproofing, utilities, ventilation, fireproofing)., • Bachelor’s degree in Civil, Mining, Geotechnical Engineering, or related discipline., • 8-10 years of field construction experience and a minimum of 5 years in underground construction., • Ability to read and interpret plans., • Proficiency with geotechnical monitoring systems and reporting tools., • Experience using construction management software (e.g., Procore, e-Builder, or similar)., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with scheduling tools like Primavera P6 is a plus., • Familiarity with geotechnical monitoring systems and instrumentation data review., • Ability to work in confined underground environments with exposure to variable ground conditions and limited access., • Strong written and verbal communication skills; ability to document and report on field conditions clearly., • Demonstrated problem-solving skills and capacity to adapt to real-time construction challenges., • Must be detail-oriented and organized with the ability to prioritize tasks in a dynamic field environment., • Work is primarily at active underground construction sites with exposure to confined spaces, dust, noise, vibration, and variable ground conditions., • Must be able to stand, walk, and climb for extended periods; navigate uneven ground, scaffolding, and ladders; and work around heavy tunneling equipment., • Requires regular use of personal protective equipment (PPE), including hard hats, safety boots, high-visibility clothing, and eye/ear protection as necessary., • Ability to perform site inspections, monitor field activities, and respond quickly to safety or operational issues in physically demanding conditions., • Flexibility to work extended hours, nights, weekends, and rotating shifts as project demands require. FCC is dedicated to creating an inclusive workplace where diversity is valued and respected. As an Affirmative Action/Equal Opportunity Employer, we do not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, creed, veteran status, military status, or any other characteristic protected under Federal, State, or local laws. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law. If you need a reasonable accommodation during the interview process, please contact our HR team.

Job Description Carnegie Corporation of New York — a leader in philanthropy since 1911 — is seeking a Senior Content Editor and Writer with exceptional editorial judgment, superb writing and researching skills, meticulous attention to detail, and the consistent ability to manage assignments end-to-end and deliver them on time. Reporting to the Principal Director, Content and Dissemination within the Communications department, the role requires a creative, diligent, and collaborative editorial professional and content strategist who is invested in the success of the organization and committed to the foundation’s grantmaking goals in the areas of education, democracy, and international peace. The ideal candidate excels at working with internal and external stakeholders in a collegial fashion to produce multimedia content that is clear, compelling, accurate, and free of jargon. This senior manager role requires a person who can show care and tact while helping to improve the editorial skills of team members, including a direct report, while working in a close-knit office setting. A collaborative mindset and the ability to work across a range of creative styles and team dynamics are essential. RESPONSIBILITIES: Storytelling & Content Strategy • Pitch, research, report, and write high-quality deliverables, including digital features, long-form Carnegie Reporter articles, legacy stories, thought leadership pieces, institutional messaging, newsletters, social posts, and board materials., • Provide editorial leadership on key projects, including concept development, research, production oversight, and stakeholder approval., • Serve as editorial lead in producing the foundation’s annual report and Carnegie Reporter print magazine., • In support of defined priorities, execute content strategy through the development of templated digital and print content types and oversee regular publishing cadence., • Identify opportunities for storytelling tied to grantmaking and brainstorm tactics for audience engagement and dissemination., • Translate complex information and research into multimedia content that engages grantees, grantmaking sectors, and the broader public., • Working with the content manager, oversee the editorial calendar and production lifecycle to ensure all content meets rigorous copy editing and fact-checking protocols and deadlines., • Manage internal and external contributors, maintaining high editorial standards and consistent brand voice, language, and tone., • Ensure all content is accurate, consistent, and aligns with the foundation’s positioning and key messages., • Oversee production of the foundation’s annual report and other institutional materials as assigned, conducting the research required., • Manage review and approval processes in coordination with the Content Manager., • Source and develop a stable of freelance writers, editors, and vendors., • All other duties as assigned Qualifications • 8+ years of editorial and digital experience for a high-impact newsroom, digital outlet, philanthropic foundation/nonprofit, or agency., • Exceptional researching, reporting, writing, and editing skills with a mastery of the Chicago Manual of Style; ability to deliver clean copy that requires minimal intervention., • Proven track record in executing content strategies that balance digital impact with long-term brand narrative and strategy., • Deep knowledge of SEO best practices, digital publishing platforms, and the ethical application of AI tools in editorial workflows., • Knowledge and interest in the foundation’s program areas., • Print magazine experience is preferred., • Experience managing one or more direct reports in an office setting is preferred., • Excellent interpersonal and communication skills, attention to detail, and time management in a fast-paced environment with competing priorities., • Mission with Meaning— Help tell the story of a foundation working to make real impact in the areas of education, democracy, and international peace., • Storytelling Impact — Your work will have the potential to influence thought leadership at the highest levels of philanthropy., • Employer-paid health insurance, including medical, dental, life, and short-term disability, plus a substantial contribution to a retirement plan account, wellness program, and a generous paid time off program. $125,000 - $135,000. New hires are typically brought into the organization between the minimum to midpoint of the salary hiring range posted depending on qualifications, experience, and internal equity. Carnegie Corporation of New York is an equal opportunity employer committed to complying with all federal, state and local equal employment opportunity (“EEOC”) laws. The Carnegie Corporation of New York strictly prohibits discrimination against any employee or applicant for employment because of the individual’s race, creed, color, sex, religion, national origin, age, sexual orientation, height and weight, disability, and any other characteristic protected by law. The Corporation abides by all applicable rules and regulations in its recruiting and employment practices including the Americans with Disabilities Act (ADA) and state disability laws. Qualified candidates will be contacted for an interview. HOW TO APPLY Submit your resume, a tailored cover letter, and a link to your portfolio (featuring relevant writing, editing, and multimedia content).

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

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