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Job Details: Job Title: Network Analyst Location: White Plains, NY Duration: 12 Months Pay rate range: $60.00 - $65.00/Hour on W2. Work Schedule Onsite Monday through Friday 7.5-hour workday with .5-hour unpaid lunch, Paid for time worked only Project Overview: IT Network Services team has several Digitization projects and work efforts in 2023 including, but not limited to: Digital Worker Connect (DW Connect) Communications Back Bone Project Core IT infrastructure LEM Company Cloud migration activities Upgrade Operations Turrets & Call manager BAU activities including the IT Switch Refresh and Patch management. Job Functions & Responsibilities: • Provides technical expertise at the highest level. Responsible for high- and low-level network planning, design and optimization., • Develop strategies and directions for network solutions using current and emerging technologies., • Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the Corporate Network., • Translate business requirements into network or process designs., • Plan and recommend network hardware, systems management software and architecture., • Builds, configures, and maintains network switches, routers, load balancers and various voice appliances., • Monitors network performance, ensures capacity planning is performed and is proactive in assessing and making recommendations for improvement., • Applies continuous improvement techniques to ensure the network infrastructure attains maximum performance, security and availability., • Must ensure that the network environment maintains appropriate recovery, and redundancy issues are addressed., • Is able to appropriately prioritize network faults, then diagnose and resolve problems in the shortest possible time all while under pressure from the various other impacted business groups., • Provide design, implementation, and operational support for the Company Cisco VoIP telephony systems., • Coordinate with sites to provide technician training for new hardware. Is responsible for the daily monitoring and management of IP network appliances., • Develops and follows procedures to handle network fault events., • Perform system-wide/cross functional team management., • Plan and manage small to large scale projects. Maintain all documentation regarding network infrastructure., • Competent in networks, firewalls, routers, load balancers, Microsoft Windows, and Linux Operating System environments., • Good knowledge of Cisco CUCM and VoIP administration and maintenance., • Good knowledge of F5 LTM Load Balancer administration and maintenance., • Expert knowledge of AWS and Azure Cloud networking components. Expert Knowledge of CISCO WLC environment including 5500,2504,9800 WLC Expert knowledge in design and implementation of highly complex networks., • Expert knowledge of Cisco IOS, Nexus OS, Cisco switches, and routers. Expert knowledge of WANs, LANs, Internet, Intranets, and protocols., • Expert knowledge of network standards and best practices found throughout both the public and private sectors., • Must be able to understand the risks of network maintenance outages, and the consequences of such action., • Industry training and certifications directly correlating with company’s infrastructure (i.e. CCNP, AWS cloud practitioner, F5 201/301 etc.)., • Bachelor’s Degree (or equivalent) in a computer science, engineering, or related technical or business discipline., • Minimum 5 years quality technical experience (or a minimum of 10 years of directly related experience for non-degree holders).

Top skills: SQL, Tableau, Python Schedule: Fully onsite Summary The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget. The business operations specialist usually reports to a project manager or director. Job Responsibilities Review and approve contracts, cost proposals and contract supplements. Approve project and work breakdown structures. Review and approve the documentation of business processes. Approve project budgets and expenditures, monitor transaction controls and costs against budgets. Predict potential budget overruns and offer solutions. Consult with corporate offices, project managers, auditors, client and sub-consultant representatives regarding future proposals. Prepare sub-agreements and review and input sub-consultant invoices to ensure contact compliance. Skills Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Strong ability to work independently and manage one's time. Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Strong ability to apply accounting and mathematical principles to work as needed. Strong ability to analyze business trends and project future revenues and expenses. Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus. Education/Experience Bachelor's degree in business management, economics, finance, accounting or relevant field required. Key Responsibilites/Requirements 8-10 years experience required. Job Duties • Responsible for mining, developing and distributing data insights that will drive learnings and growth for the e-Commerce Operations Team., • Work closely with the Business Intelligence team to ensure data integrity, responsible for analyzing dashboards across Fulfillment, Returns, Operations, and NPS., • Develop customized Tableau dashboards as needed by Fulfillment Operations., • Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and historical benchmarking., • Analyze and develop insights for channel specific operations data using multiple data sources including Vertica, Tableau, Kibana, ecommerce business platform and other tools., • Responsible for various testing disciplines, including multivariate, A/B and user testing to validate hypotheses with data driven answers., • Utilize advanced knowledge of developing data driven insights to identify business growth opportunities., • Provide data-driven thought leadership to help the business identify areas to improve in terms of forward and reverse operations. Leverage predictive modeling techniques in the process., • Continually evolve analytics processes and tools; incorporate new sources of data to improve understanding Samsung digital business and operations., • Prepare reports and support stakeholders with deriving insights for WBRs (weekly business reviews)., • Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision Qualifications • Bachelors degree in Engineering, Computer Science, Business, a related field, • 3+ years of hands-on experience in Data Analytics, specifically in Operations, • 3+ years of experience in data manipulation using SQL, • 3+ experience with design, execution, and measurement of A/B and multivariate tests, • Experience in an eCommerce and/or Digital Commerce environment, • Fluent in building reports and visualizations using Tableau (or similar BI tools), • Strong problem solving ability, • Excellent communication and data presentation skills Preferred Qualifications • MBA or Masters or in Analytics, Statistics, or other quantitative field, • 5+ years of experience with statistical analysis and predictive modeling using tools such as R, STATA, SAS, Python, etc. Traits/Behaviors/Abilities For Success • Succinct/proactive/confident communication data-driven insights (translating data into business speak) to all levels of the business stakeholders from operational to executive, • Experience working with cross functional teams to develop products and services. Ability to build interdepartmental relationships, • Desire to make a difference, engage customers, shape a strategy and build the right solution, • Exceptional critical reasoning, creative thinking and problem solving skills., • Familiarity with the identification and resolution of issues working with disparate sources of data and data quality issues, • Ability to dig into the fine details of projects but also articulate strategy and vision, • Familiarity with current data analytics technology and tools, and more importantly, you understand the point of it all - to produce solid insights to drive business decisions, • High level of intellectual curiosity, boldness, and honesty, and comfort level with ambiguity, • Ability to understand what we are building and why, i.e. you dont take requests and issues at face value and know how to truly get to the core of the problem and act as a problem solver vs. a data provider, • Self-starter mentality with the ability to deliver results under minimal supervision, • You keep up to speed on the latest happenings in the big data landscape and cant wait to pour through rich data sets to help make our products better, our users more informed, and our internal team more productive, • You constantly think about experimentation and want to help drive a cultural of continuous testing, • Focused on results and their implications (rather than methods/tools/process), • Comfort in reprioritizing items as situations evolve to maximize teams impact, • Ability to work with and influence partners from different cultures and working styles, • Most importantly, you enjoy being an integral part of a fast-paced, collaborative team; possess an innate entrepreneurial spirit to explore the uncharted

Revenue Cycle Analyst (Tableau) - 100% Remote / Fortune 500 / Great Benefits This Jobot Job is hosted by: Joseph Sipocz Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: This is a national multi-billion dollar healthcare organizations with an AMAZING culture. This department is responsible for all of the generation, billing, and follow-up of claims for company's patients to their insurance providers. Their mission is to ensure that every claim gets on file timely and accurately. To do so, they've continued to evolve the billing landscape over the years through operations excellence and transformation. As an Analyst on this team, you will join a dynamic, growing team at the center of the revenue cycle, and help them continue to drive operations and strategy through data management, project management, a deep understanding of how challenging our revenue cycle can be, and an eye for the future in helping them continue to transform billing. Get ready to take your career to the next level with our exciting opportunity! We are in search of a dynamic and experienced Tableau Developer to join our team on a full-time, permanent basis. This is a 100% remote position, offering you the chance to work from the comfort of your home while making a significant impact in the finance industry. Why join us? • Top benefits, • 401K / match, • Strong Bonus, • Great compensation package, • Great time off package, • The best Work life balance, • 100% remote Job Details Responsibilities: As a Tableau Developer, you will be responsible for the following: 1. Translating existing recurring reports into innovative and insightful Tableau Dashboard visualizations., 2. Developing and designing new Tableau dashboards as requested by revenue operations partners to address key business challenges., 3. Meeting with stakeholders to ensure developed dashboards are meeting the business needs and expectations., 4. Utilizing your SQL/ETL experience to manage data extraction, transformation, and loading tasks., 5. Collaborating with cross-functional teams to develop solutions that optimize the use of data and analytics., 6. Maintaining and supporting data analytics platforms while ensuring performance, security, and availability., 7. Training and supporting end-users to maximize the value of the implemented dashboards and tools. Qualifications: To be considered for this role, you should have: 1. A minimum of 5+ years of experience as a Tableau Developer or in a similar role., 2. Proficiency in SQL and ETL tools for managing and manipulating data., 3. Strong experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture., 4. Excellent understanding of the business operations in the finance industry., 5. Proven ability to translate business problems into actionable Tableau-driven solutions., 6. Exceptional problem-solving skills and attention to detail., 7. Excellent communication skills, with the ability to effectively liaise with stakeholders at all levels., 8. Bachelor's degree in Computer Science, Information Systems, or a related field. If you are passionate about data visualization, possess a problem-solving attitude, and are ready to drive change within our organization, we would love to hear from you. Apply now and start your journey with us! Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. 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Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: This position will ensure the Operations, Safety, IT, Risk and Data teams maintain cross-functional compliance with all NYC Local Laws, Rules, Regulations and Contract Requirements established for the NYC Commercial Wate Zone Program. Additional responsibilities will include include defining the path to sustainable maintenance of all auditable information, collaborating daily with operational stakeholders to maintain an accurate flow of information within DSNY’s data repository, and coordinating the cadenced and ad hoc reporting of necessary data. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Partners with and ensures IWS stake holders understand required business practices needed to remain in compliance with NYC Commercial Waste Zone rules and regulations, including ensuring cross-functional activities between departments are coordinated and compliant with CWZ contract., • Serves as subject matter expert for all CWZ rules and regulations including interpreting and training IWS stakeholders on CWZ contract requirements., • Meets daily with IWS stakeholders to ensure required CWZ information is submitted timely and accurately to NYC., • Monitors CWZ contract and implements rules and guidelines for staying in compliance. Ensures IWS stakeholders stay compliant and takes necessary action when stakeholders operate outside of CWZ requirements., • Implements a reporting schedule for IWS stakeholders and trains how to create and submit required reports to NYC to meet deadlines., • Analyzes high volumes of data from multiple sources and provides recommendations to IWS stakeholders based on data trends., • Serves as IWS liaison and representative to the NYC Department of Sanitation regarding CWZ information and report requests for specific IWS stakeholders., • Creates and implements quality assurance standards to ensure IWS actions comply and meet the standards of the CWZ contract., • Maintains accurate truck register by tracking new and de-commissioned assets servicing the NYC Market Area., • Maintains Facility and Disposal location information based on operational practices in NYC., • Works with Operations, IT, and Fleet Maintenance team to define and drive compliance with all relevant telematics reporting requirements., • Works with Operations and Safety team to maintain compliance with employee safety training requirements., • Aggregates and reports monthly disposal receipt information for the NYC Market., • Works with Operations and Legal team to track and report and resolve any relevant violations issued within the NYC Market., • Works with Operations, Safety, and Risk teams to track and report any injuries, collisions, or incidents within the NYC Market., • Prepares and delivers presentations providing updates on status of CWZ Program using data and reports compiled from IWS to internal and external stakeholders, • Performs other duties as assigned. Requirements and Qualifications::, • Proven ability to communicate information to all levels of the organization, • Strong verbal and written communication skills, • Strong interpersonal and customer service skills, • Strong organizational skills and attention to detail., • Strong time management skills with a proven ability to meet deadlines, • Strong analytical and critical thinking skills, • Demonstrated ability to use a data-driven approach to decision making, • Ability to work independently and under pressure to meet deadlines, • Ability to function in a high-paced and at times stressful environment, • Ability to design reporting hierarchies, • Master level excel abilities, • Ability to respectfully handle confidential and sensitive information Additional Information:, • Bachelor’s degree in business or related field; experience working in the solid waste industry is preferred. Experience working with Operations teams preferred., • A minimum of five years of experience as a data analyst, contract specialist or similar experience required., • Demonstrated experience meeting business commitments, driving change and implementing process improvements. Bonus: This role is not bonus eligible. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Salary Range Minimum: USD $90,000.00/Yr. Salary Range Maximum: USD $110,000.00/Yr.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Senior Billing Analyst is responsible for a strong and effective work product by maintaining high working standards in ensuring accurate and timely billing in line with contractual arrangements and internal stakeholder expectations. The Senior Billing Analyst is able to work independently and mentor junior team members. The Senior Billing Analyst is responsible for conducting research, analysis, recording, reconciliation and reporting for their book of business and holding themself accountable when results fall below expectations. The Senior Billing Analyst will build collaborative relationships with internal stakeholders to ensure accurate and timely customer billing and to ensure any concerns are communicated in advance to avoid unnecessary surprises. Essential Duties and Responsibilities * Perform routine and complex account research, analyze variances and prepare appropriate reports for assigned book of business (BoB) at a high level of accuracy and efficiency. * Perform month-over-month analysis, researching and resolving invoicing discrepancies and explaining variances with clear, concise and complete explanations and the ability to handle complex billing issues. * As an expert in billing duties, systems, available reporting and established processes and procedures, coach and mentor two Billing Analysts by being their first point of contact. * Work collaboratively with Billing, Collections and Cash Applications ensuring clear and timely communication of customer issues, manual billings and other important factors to ensure customer satisfaction. * Coordinate with Client Manager, Client Services, Eligibility, Client Integration/Implementations, Operations as needed to address client special requests, new agreements/contract amendments, issues identified with client set up and/or billing and to reconcile accounts. * Prepare customer account reconciliations for those accounts in your BoB that require such due to variances between customer remittance and billing following standardized format. * Address activities assigned from Advanced Oracle Collections within 48 hours of receipt, unless otherwise noted or agreed upon. * Answer and respond to internal and external calls and emails within 48 hours of receipt, unless otherwise noted or agreed upon. * Process and record billing adjustments on assigned client accounts while adhering to department policy and internal controls. * Process special instruction billing for book of business on a monthly basis, while appropriately updating as circumstances change. * Escalate issues, delays and concerns in a timely manner to direct manager by providing a summary of the situation and a recommendation on how you feel your direct manager may want to handle resolution. * Analyze billing procedures for improvement opportunities. * Assist with audit support and revenue sampling for all revenue transactions. Qualifications Expected for Position * Solid analytical, organizational, and problem-solving skills * 5+ years accounts receivable, billing or related experience * Ability to multi-task successfully,while remaining organized and aware of deadlines * Ability to read and interpret sales contracts and related legal documents as it relates to billing * Ability to work independently and mentor junior staff * Strong written and verbal communication skills * Team oriented * Proficient in Office (Word, Outlook, PowerPoint) * Intermediate knowledge of Excel * Experience with CRM (i.e., Salesforce) and/or ERP systems (i.e., Oracle) is a plus The base salary range for this position is$75,000 - $85,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: ___.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

The Senior Functional technology Analyst will support NYPA's Strategic Supply Management team by providing SAP S/4HANA MM and Ivalua functional expertise across the full Source-to-Pay (S2P) process. This role will work closely with procurement business users to troubleshoot system and functional issues, configure enhancements, and support reporting needs, and ensure stable, efficient procurement operations. The analyst will also participate in requirement gathering, testing, documentation, and integration activities while helping drive continuous improvement across the procurement technology landscape. In this role, we are looking for someone with hands-on experience in Supplier Management processes such Ariba or Ivalua, as well as sound knowledge of end-to-end procurement processes (Source to Contract, Procure to Pay) and inventory management. The ideal candidate will have strong familiarity with SAP core components such as tables, transports, transaction codes, queries, and reports, and a proven ability to work closely with business users to troubleshoot and resolve functional and system issues across SAP and Ariba/Ivalua procurement platforms. A strong understanding of system integrations and interfaces between SAP BTP and external procurement systems (Ariba or Ivalua) is essential, along with the ability to create reports using PivotTables, XLOOKUP in a clear and concise way. • Analyze and solve Procurement system and functional issues in SAP S4/HANA and Ivalua in a timely manner., • Respond to business users for procurement system related questions and issues, troubleshoot issues, and provide clear and practical functional solutions. Work collaboratively with cross-functional teams (Budgets, AP, IT,) to ensure resolution of issues., • Configure, implement, and test new or enhanced procurement functionalities in SAP, Ivalua, and Ariba or other related technical solutions to improve efficiency of procurement business process., • Lead in testing activities (unit, integration, UAT) and resolve defects., • Develop SQL queries and analytical reports, capture KPIs from procurement systems (SAP ERP, SAP Ariba, Ivalua), and facilitate dashboard creation and visualization in Microsoft Power BI, and SAP Analytics Cloud., • Create detailed functional specifications, process flows, test scripts, and user guides. Conduct user training., • Monitor and resolve data quality issues in Master data for Business Partner, Material master and Contract data., • Work with IT on developing the standards to Master Data Quality, • Support maintenance of system integrations and data interfaces between SAP and external procurement platforms (Ariba or Ivalua). #LI-VB1, • Maintain a Data Governance framework that meets data objectives, • Design and configure solutions in the IT systems used by the organization., • Implement policies and standards for management of data., • Identify and establish data quality rules and definitions. Establish data quality process, governance, and issue tracking process tools. Develop data quality metrics that identify gaps and ensure compliance with standards working with business owners., • Work with all areas of the business to ensure data quality and integrity., • Facilitate the development of queries, reports and insights across the company Work with business and IT partners to remediate identified gaps using both manual and automated solutions; defines and implements tools in collaboration with IT., • Facilitate the development of reports and insights across the company., • Act as primary system administrator and control point for system access and maintenance. Maintain and facilitate creation of user accounts. goals in accordance with NYPA policies and practices., • Issue resolution of the many systems, • Support their technology needs and effective use of the system working closely with stakeholders., • Support technology implementation, roll out, development of communications to companywide users., • Proactively manage communications and training on changes to systems and processes., • Drive business user adoption of business intelligence and self-service reporting., • Highly collaborative individual, who has proven ability to work with all levels to achieve results., • Self-starter, ability to work independently in a fast paced environment while delivering solid action-oriented results quickly., • Strong understanding of use of IT systems and their functional applications, • Strong understanding and experience in configuring and administration of systems, • Experience in designing, configuring and implementing Information Systems and procedures., • Demonstrate strong knowledge of IT and Data Architecture concepts, methods, and strategies., • Strong understanding of use of data (e.g. for analytics, business intelligence) as well as data management (e.g. data warehousing, BI delivery) and data governance (standards, quality, metadata), industry trends, and best practices., • Familiarity with data modeling, data dictionary, data analytics and data profiling, • Strong analytical skills with the ability to identify, quantify and effectively raise business risks., • Excellent verbal and written communication and presentation skills., • Bachelor's degree. Business Management, Information Management, Statistics, Engineering, or similar, • 4 years of experience moderately complex system design and implementation work efforts preferred., • Experience in a data organization, clearly exposed and performing tasks within different data governance aspects (quality, standards, reference data, data management) preferred., • Experience including building queries, and common/standard use of data analysis tools., • Experience in the Utilities industry - Preferred., • Limited travel (up to 10%) required primarily to our generating facilities. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email___.

NYPA is seeking a Business Analyst to advance our digital platforms and capabilities. As part of the Business Analysis CoE (BACOE) team, the Business Analyst works closely with business and technical stakeholders to identify needs, translate them into actionable requirements, validate requirements traceability, testing and ensure that solutions support NYPA's VISION2030 strategy and goals. Key responsibilities include gathering and documenting requirements, evaluating data, and recommending solutions that improve operational efficiency, enhance products and services, and support strategic decision-making. Utilize Generative AI capabilities, where appropriate, to strengthen and accelerate business analysis activities. For agile initiatives, the Business Analyst is expected to facilitate user story creation, backlog prioritization, sprint planning, and acceptance criteria definition. For data-focused initiatives, the Business Analyst will: • Analyze large datasets, assess data quality, identify gaps, and recommend improvements to ensure high-quality training datasets., • Translate business needs into data requirements that support AI/ML use cases., • Document data sources, transformations, lineage, and assumptions that support ML workflows., • Collaborate with business and technical teams to support pipeline automation, model deployment, and data versioning. #LI-JP1 • Work independently on moderate and high complexity projects to create business, functional, non-functional, and technical requirements and specifications, as well as test strategies, scenarios and scripts., • Develop project artifacts, including but not limited to: support RACI and handover documents, weekly status reports, meeting agendas, materials, and minutes., • Work collaboratively across multiple teams. Triage and troubleshoot incoming issues., • Proactively review, analyze end user quality metrics such as front end and API error rates. Assess test cases and provide feedback to ensure 100% test coverage., • Set up/maintain BA tools. Work closely with other groups in IT and vendors to ensure BA tools are available and working properly., • Continuously improve and streamline BA procedures, and ensure they meet NYPA and industry standards. Collaborate with BACOE lead to develop Business Analysis frameworks, standards, governance, and procedures. Support and develop other BA's through mentorship and coaching., • Advanced experience developing business, functional, non-functional, and technical requirements and specifications., • Experience employing requirements specification and development techniques such as JAD/RAD sessions, use case development, etc. Experience gathering data requirements., • Demonstrated experience with Agile, Waterfall and hybrid Project Methodologies, • Excellent written and verbal communication skills, and interpersonal skills. Ability to communicate effectively across many different levels of technical and business teams., • Excellent analytical, critical thinking and problem-solving abilities. A deep understanding of technical concepts, principles and terminology., • Ability to work in a team environment with both employees and consultants is a must. Ability to engage diplomatically with stakeholders. Superior presentation and negotiation skills. Proven management and organizational skills., • Strong adaptability and capacity to work in fast-paced environments., • Bachelor's degree required, in computer science or information systems degree preferred., • Experience with Azure DevOps or other related tools, • ERP (Enterprise Resource Planning) products, • Utilities experience is highly preferred., • Certification in Business Analysis The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $110,000-$137,000. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email___.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Billing Analyst II is responsible for performing accounting and financial work involving billing preparation, research, analysis, recording, reconciliation and reporting for the organization with occasional instruction. The Billing Analyst II will know how to interpret contracts to understand invoicing impact. The Billing Analyst II may also support audit requests relative to revenue including audit sampling for various types of transactions. Essential Duties and Responsibilities * Perform routine and complex account research, analyze variances and prepare appropriate reports for assigned book of business (BoB). * Perform month-over-month analysis, researching and resolving invoicing discrepancies and explaining variances with the ability to handle more complex billing issues. * Coordinate with Client Manager, Client Services, Sales, and Ops when as needed to address client special requests, new agreements/contract amendments, issues identified with client set up and/or billing and to reconcile accounts. * Address activities assigned from Advanced Oracle Collections within 48 hours of receipt, unless otherwise noted or agreed upon. * Answer and respond to internal and external calls and emails in a timely manner (48 hours or less, unless otherwise noted). * Process and record debit and credit adjustments on assigned client accounts while adhering to department policy and internal controls. * Prepare customer account reconciliations within appropriate period as identified in internal policies. * Process special instruction billing for book of business on a monthly basis, while appropriately updating as circumstances change. * Communicate with internal and external customers in a timely manner. * Escalate complex issues, delays and concerns in a timely manner to direct manager with recommendations on how to proceed. * Work collaboratively with Billing, Collections and Cash Applications ensuring clear and timely communication of customer issues, manual billings and other important factors to ensure customer satisfaction. * Analyze billing procedures and identify opportunities for improvement. * Assist with audit support and revenue sampling for all revenue transactions. Qualifications Expected for Position * Solid analytical, organizational, and problem-solving skills * 3+ years accounts receivable or billing experience * Ability to read and understand contracts as it relates to the billing * Ability to multi-task successfully * Ability to read and interpret sales contracts and related legal documents * Solid communication skills both written and verbal * Ability to work independently with occasional instruction and as part of a team * Proficient in Office (Word, Outlook, PowerPoint) * Intermediate knowledge of Excel * Experience with CRM (i.e., Salesforce) and/or ERP systems (i.e., Oracle) is a plus The base salary range for this position is$65,000 - $75,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: ___.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Data Analyst position in our White Plains, NY Office. This position offers a flexible, hybrid working arrangement. The Position This hands-on Data Analyst position will reside within the Firm's Business Solutions & Innovations department, where 20+ years of legacy technology and business processes are undergoing a complex and strategic overhaul, focused on efficiency, sustainability and providing a competitive industry advantage. Key Responsibilities: • Create and maintain reporting processes to support firm stakeholders, • Develop an understanding and knowledge of databases supporting firm operation, • Utilize Power BI Analysis Services for data visualization and reporting, • Leverage Aderant Database & Software for financial systems reporting, • Perform initial analysis and refinement of data, • Effectively communicate with internal/external resources, • Respond to ad hoc data requests, • 1-3 years of Experience in Financial Systems Administration, • 1-3 years of recent Experience with Aderant Financial System, • Demonstrated Ability to Managing Data & Performing Data Analysis, • Working Knowledge Power BI Analysis Services, • MS SQL/SSRS/SQL Query skills required, • Exceptional MS Excel understanding, ability to debug, and develop a must, • VBA/Macro understanding and ability to debug are preferred skills, • Familiar with using JIRA software or comparable software for project and task management, • Excellent analytical and problem-solving skills, • Multi-tasker with ability to successfully manage numerous projects and tasks concurrently, • Strong oral communication skills, • Ability to draft succinct, informative, and accurate reports and recommendations, • Organizational skills to manage toward deadlines and deliverables, • Experience leading the transition, integration, and implementation of legal e-billing platforms a plus, • Knowledge of Sequel Viewpoint Systems a plus, • Prior industry experience with mid to large sized Law Firm(s) a plus, • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job DescriptionFunctional Analyst – Healthcare Scheduling Systems Location: Bronx Duration: 3 Months Job Summary We are seeking an experienced Functional Analyst to support healthcare scheduling applications and operational systems in a fast-paced hospital environment. The ideal candidate will provide functional and application support, maintain scheduling platforms, support integrations, and collaborate with technical and operational teams to improve business processes and system performance. This role requires strong analytical skills, healthcare systems experience, and expertise with scheduling applications, reporting tools, and business process documentation. Key Responsibilities • Maintain and support healthcare scheduling applications including Clairvia and related scheduling systems., • Run operational and analytical reports to support business functions., • Manage user security access and permissions based on approved requests., • Perform daily updates and maintenance for web and client applications., • Ensure successful daily HR data imports from PeopleSoft., • Provide functional support and configuration expertise for Oracle scheduling systems., • Support data conversion activities and scheduling system implementations., • Participate in testing activities including integration, QA, UAT, and issue resolution., • Support integrations involving Epic, PointClickCare, and related healthcare applications., • Collaborate with Nursing, Operations, IT, and application support teams., • Assist with system downtimes, upgrades, SQL updates, and operational support activities., • Analyze and document business and functional requirements., • Create technical specifications, workflow diagrams, process documentation, and reporting requirements., • Support end users through troubleshooting, training, and issue resolution., • Identify opportunities for operational and process improvements.Required Qualifications, • Experience supporting healthcare scheduling systems such as Clairvia, UKG, Ansos, or Oracle scheduling applications., • Previous scheduling data conversion experience required., • Strong SQL knowledge required., • Advanced Microsoft Excel skills required., • Experience gathering and documenting business and functional requirements., • Experience participating in software testing, QA, integration, and issue resolution., • Strong analytical, troubleshooting, and problem-solving skills., • Ability to manage multiple priorities in fast-paced environments.Preferred Qualifications, • Experience with Oracle Cloud Scheduling., • Experience with Epic, Allscripts, PointClickCare, OnBase, ERP systems, or incident management applications., • Healthcare or hospital systems experience strongly preferred., • Experience with Microsoft Visio and Microsoft Project., • Telecommunications or network services knowledge is a plus., • Familiarity with New York City healthcare systems preferred.Education & Experience, • Bachelor’s degree in Computer Science, Information Systems, Business Administration, Telecommunications, Applied Mathematics, or related field preferred., • Equivalent combination of education and experience considered.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB At VEG, we find a way to say YES—and that includes building the real estate foundation that allows us to bring emergency care to more pets and pet parents across the country. As a Real Estate Analyst, you'll help drive VEG's continued hospital expansion by turning market research, site data, and deal information into clear insights that support smart, fast, high-quality real estate decisions. You'll work closely with senior real estate leaders across the full deal lifecycle, from market strategy and site evaluation through approval materials, lease support, and pipeline tracking. This is a hands-on, high-exposure role for someone early in their commercial real estate career who wants to learn quickly, operate with ownership, and help build the physical footprint of the world's veterinary emergency company. WHAT YOU'LL DO • Support market strategy and site selection. Conduct market research, demographic analysis, competitive mapping, and economic review to help identify and evaluate new expansion opportunities for VEG hospitals., • Turn data into decision-ready insights. Use research tools, AI, consumer insights, and site-level analysis to synthesize complex information into clear recommendations, approval materials, and executive-ready presentations for senior leadership., • Participate in real estate execution from market tour to deal approval. Travel with the team to select U.S. markets, support site evaluations, document feasibility considerations, and capture the key observations that inform site selection decisions., • Help move deals through the pipeline. Support lease negotiations, lease abstraction, lease administration, key date tracking, and coordination with brokers, landlords, attorneys, and internal partners to keep new hospital opportunities moving., • Own the accuracy of real estate information. Maintain databases, trackers, documentation, and pipeline materials so the team has reliable, organized, up-to-date information to make decisions and execute quickly., • Learn directly from experienced real estate leaders. Report to the Vice President of Real Estate and Development and partner closely with Directors across the deal lifecycle, gaining hands-on exposure to leaders with 30+ years of combined commercial real estate experience. The opportunity is based out of our headquarters in White Plains, NY. Our "VEGquarters" is filled with fun, engaged people who will welcome you to the fold, top tech equipment to perform your work on, comfortable meeting rooms, and complimentary snacks to keep the energy flowing. This is an in-person opportunity with some travel involved. WHAT YOU NEED • Bachelor's degree or equivalent experience in real estate, finance, business, or a related field., • Ability to analyze market, demographic, competitive, and site-level information and translate it into clear, decision-ready insights., • Strong ownership and follow-through, with the discipline to manage details, track key information, and keep work moving across multiple projects at once., • Clear communication skills, including the ability to build organized materials and presentations that help leaders make informed decisions., • Curiosity, coachability, and strong judgment in a fast-moving environment where you'll learn by doing, ask thoughtful questions, and act on feedback., • Interest in commercial real estate, development, market strategy, and data-driven decision-making; direct real estate experience is helpful, but strong aptitude, curiosity, and work ethic matter most. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including ($75,000 - $83,000) + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Procurement Analyst USA Citizen or Green Card Holder Only Must be either a Procurement Analyst or a Supply Analyst. Working Onsite 5 Days A Week $80,000- $90,000 Plus Bonus and Benefits This wholesale cash-and-carry supplier serves restaurants, caterers, non-profits, and other foodservice businesses. It offers a wide selection of high-quality products, including fresh produce, meat, seafood, dairy, frozen foods, beverages, dry goods, and restaurant supplies at competitive prices. The warehouse-style stores provide a convenient, no-membership, no-contract shopping experience, making it a trusted partner for foodservice operators seeking value and flexibility. The Procurement Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support the Organization. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process. Job description: • Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors, • Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals, • Supporting negotiation of contract terms, • Comparing procurement options and logistics strategies for RFPs, • Providing ad-hoc financial analysis on trends and insight into business, • Participating in the monitoring of savings achieved due to the RFP process, • 1-2 years of experience in Finance or Data Analytics, • A Bachelor’s Degree in Business, Finance, Economics, Supply Chain Management, Accounting, or equivalent, • Strong analytical and problem-solving skills, • High proficiency in Excel and PowerPoint, • The ability to handle complex projects and problems, • The ability to prioritize and work independently, • High attention to detail and great organizational skills, • Excellent communication skills, both written and verbal, • Health insurance, • 401(k) matching, • Paid time off, • Vision insurance, • Dental insurance, • Life insurance, • Disability insurance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description Procurement Analyst Must be either a Procurement Analyst or a Supply Analyst Working Onsite 5 Days A Week $75,000-$85,000 Plus Bonus and Benefits This wholesale cash-and-carry supplier serves restaurants, caterers, non-profits, and other foodservice businesses. It offers a wide selection of high-quality products, including fresh produce, meat, seafood, dairy, frozen foods, beverages, dry goods, and restaurant supplies at competitive prices. The warehouse-style stores provide a convenient, no-membership, no-contract shopping experience, making it a trusted partner for foodservice operators seeking value and flexibility. The Procurement Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support the Organization. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process. Job description: • Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors, • Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals, • Supporting negotiation of contract terms, • Comparing procurement options and logistics strategies for RFPs, • Providing ad-hoc financial analysis on trends and insight into business, • Participating in the monitoring of savings achieved due to the RFP process, • 1-2 years of experience in Finance or Data Analytics, • A Bachelor’s Degree in Business, Finance, Economics, Supply Chain Management, Accounting, or equivalent, • Strong analytical and problem-solving skills, • High proficiency in Excel and PowerPoint, • The ability to handle complex projects and problems, • The ability to prioritize and work independently, • High attention to detail and great organizational skills, • Excellent communication skills, both written and verbal, • Health insurance, • 401(k) matching, • Paid time off, • Vision insurance, • Dental insurance, • Life insurance, • Disability insurance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description Procurement Analyst Must be either a Procurement Analyst or a Supply Analyst and live in NY or NJ Working Onsite 5 Days A Week $75,000 Plus Bonus and Benefits This wholesale cash-and-carry supplier serves restaurants, caterers, non-profits, and other foodservice businesses. It offers a wide selection of high-quality products, including fresh produce, meat, seafood, dairy, frozen foods, beverages, dry goods, and restaurant supplies at competitive prices. The warehouse-style stores provide a convenient, no-membership, no-contract shopping experience, making it a trusted partner for foodservice operators seeking value and flexibility. The Procurement Analyst is responsible for researching, analyzing, and assessing sourcing activities essential to support the Organization. This position requires performing project management skills, cost benefit analyses, reviewing contracts, and evaluating pricing formulas to obtain the most advantageous pricing through the RFP process. Job description: • Collaborating and coordinating with internal contributors and subject matter experts to ensure complete and accurate RFPs are sent to vendors, • Analyzing item and category product costs, logistics costs, and other pricing components to perform comparative analysis of vendor proposals, • Supporting negotiation of contract terms, • Comparing procurement options and logistics strategies for RFPs, • Providing ad-hoc financial analysis on trends and insight into business, • Participating in the monitoring of savings achieved due to the RFP process, • 1-2 years of experience in Finance or Data Analytics, • A Bachelor’s Degree in Business, Finance, Economics, Supply Chain Management, Accounting, or equivalent, • Strong analytical and problem-solving skills, • High proficiency in Excel and PowerPoint, • The ability to handle complex projects and problems, • The ability to prioritize and work independently, • High attention to detail and great organizational skills, • Excellent communication skills, both written and verbal, • Health insurance, • 401(k) matching, • Paid time off, • Vision insurance, • Dental insurance, • Life insurance, • Disability insurance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands. Key Responsibilities: • Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires., • Collect and track equipment from departed end users following standardized asset tracking procedures., • Provide support for video conferencing and related A/V on-site systems., • Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills., • Collaborate with other team members on tasks or requests, in an efficient and expeditious manner., • Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office., • Adhere to organizational change management processes., • Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems, • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support, • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the region, if needed., • Experience working in an environment that promotes active listening, transparency, and customer-centric service., • Experience in system operations and/or administration a plus., • Prior law firm experience a big plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience., • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement