It business analyst jobs in Yonkers, New YorkCreate job alerts

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Job Description Position Purpose: The Financial Analyst partners with the Director of Finance, Senior Leaders, and Finance Team to assist with automating processes and reporting, Collaborates closely with Operation Leaders to support strategic initiatives and decision-making, create financial models to provide insights to business operations, analyze and resolve data issues within the newly implemented systems, ensuring smooth operations, develop and maintain insightful financial dashboards and reports using advanced business intelligence tools and apply data mining techniques and visualization tools to support strategic planning, cost transparency, and operational efficiency. Primary Duties/Responsibilities: The NJ Regulated finance team delivers operational support and education to a 500+ employee organization that delivers continuous clean drinking water for over 1 million customers within NJ. This role provides a dynamic learning environment to understand regulatory, customer, operational, and financial needs. In this role, you will directly work with operations leaders with the Finance Team. This collaborative team effort covers the core topics of FP&A, regulatory reporting, financial/AP controls, and operational KPIs. This stable team is highly motivated and empowered for new ideas and improvements; while also highly encouraging cross function education. As an employee you will find a balance between routine, self-led projects, and accessible leadership. Beyond a curious mind and strong financial data skills, a successful candidate will have a high desire to learn the operations, tinker and improve, challenge and execute. Deliver FP&A support to Director of Finance, Manager, and Finance Team: • Collaborate with monthly reporting, variance analysis, budget, and forecast deliverables., • Support month end close processes including accruals, AP, inventory, and reclasses., • Query, scrub, and manage data to provide transparency and insights., • Redevelop and automate existing reporting., • Monitor and create controls to drive the financial performance, accounting rules, state/federal regulatory compliance, and contractual agreements., • Strategic member for monthly Key Performance Indicators Leadership Review (partner in development, presentations, and strategy).Qualifications Education/Experience/Background: • Bachelor degree in Finance, Economics, Statistics, Engineering, a related field, or equivalent practical experience, • MBA preferred, • 3-5 years of progressive experience in Finance/Accounting/Data, • Mastery of Excel and Google (or equivalent business intelligence data tools), • Prior utility industry experience desired, • Significant achievements in analyzing complex financial issues, • Desire to learn about the Water Industry., • Strong analytical and problem-solving skills that translate to operational effectiveness., • High sense of urgency and ability to deliver on tasks and projects. Ability to identify creative solutions and to individually execute as a sole contributor., • Highly proficient with Google, Microsoft Office Suite, or equivalent system., • Highly effective management of data, data scrubbing, and data visualization (SQL/Power Query/Looker/ basics preferred)., • Integrity, reliability and autonomy., • Peoplesoft, Hyperion, Perspectives, Workday, SmartView knowledge are highly desirable., • Interpersonal skills with ability to interact with all levels of management. Additional Information Pay Range: $70000 to $80000 Per Year. BENEFITS Veolia’s comprehensive benefits package includes paid time-off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 5% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Supply Chain Analyst 4 Englewood Cliffs, NJ(5 days fully onsite) 6 Months KEY RESPONSIBILITES/REQUIREMENTS: Roles & Responsibilities: • Analyze and optimize supply chain processes to improve efficiency and reduce lead times., • Collect, document, and manage information pertaining to accounts, including order rhythm, service level expectations, process flows, and ETA information., • Collaborate with cross-functional teams to ensure accurate demand forecasting and procurement planning., • Monitor and manage inventory levels to minimize stockouts and overstock situations., • Support import customs clearance processes by ensuring compliance with regulatory requirements., • Utilize Enterprise Resource Planning (ERP) systems to manage material requirements and production schedules., • Bachelor's degree or higher in Supply Chain Management, Industrial Engineering, Management Information Systems (MIS), or Information Technology (IT)or a related field., • 5-6 years of work experience in a relevant field., • Strong programming skills in Tableau and Alteryx., • Proficiency in coding languages (e.g., Python, R) and database management (e.g., SQL)., • Proficiency in data analysis tools and supply chain management software (e.g., SAP, Oracle) ., • Strong understanding of supply chain principles and best practices, including procurement, logistics, and inventory management., • Must be comfortable presenting and building consensus with counterparts and customers., • Experience in the home appliances or consumer electronics industry., • Experience managing inventory across multi-modal supply chain networks., • Knowledge of import/export regulations and customs clearance processes., • Certification in CPSM (Certified Professional in Supply Management) or equivalent., • Certifications in Tableau Desktop Specialist or Alteryx Core Certification., • Proficiency in coding languages such as Python, Java, or R for data analysis and automation, • Proficiency in in Tableau and Alteryx for data visualization and predictive analytics., • Ability to analyze complex datasets to identify trends, patterns, and insights that drive operational efficiency., • Excellent communication and collaboration skills., • Ability to manage multiple tasks and prioritize effectively., • Proficiency in scripting languages (e.g., Python, R) for automating repetitive tasks and enhancing workflow efficiency., • Knowledge of integrating different software systems to streamline operations and improve data flow., • Strong skills in Tableau and Alteryx for data visualization and predictive analytics., • Proficiency in scripting languages., • Strong understanding of supply chain principles and best practices

Job Description Join US as an Accounting Analyst! Full-Time | Entry-Level (1-3 years experience) Hybrid: 2–3 Days Onsite at Teaneck, NJ Office Applicants must currently reside in NJ or NY Please note: This role does not offer sponsorship now or in the future Do you take pride in accuracy and enjoy uncovering insights through numbers? Are you looking to strengthen your accounting expertise in a dynamic and collaborative environment? Join us at Behaviorally as an Accounting Analyst, where you’ll play a key role in ensuring the integrity of our financial records through precise journal entries, reconciliations, and billing processes. You’ll gain hands-on experience with core accounting functions, contribute to month-end close activities, and support operational efficiency across the finance team. This is an excellent opportunity to grow your technical accounting skills, learn from experienced professionals, and make a meaningful impact in a company that values precision, collaboration, and continuous improvement. As an Accounting Analyst, you will: • Oversee billing operations, ensuring client invoices are issued accurately and on time, resolving discrepancies, and maintaining compliance with company policies., • Prepare and analyze monthly, quarterly, and annual financial statements., • Conduct variance analysis between actuals, forecasts, and budgets., • Develop reports to support business unit leaders in understanding financial performance., • Record journal entries and ensure accuracy., • Perform account reconciliations for balance sheet and income statement accounts., • Investigate and resolve discrepancies promptly., • Assist in preparing annual budgets and quarterly forecasts., • Provide financial scenario analysis to support planning decisions., • Collaborate with department managers to track expenses against budget., • Review vendor/customer accounts and aging schedules to maintain working capital health., • Identify inefficiencies in financial processes and recommend automation or standardization., • Partner with IT and Finance leadership to enhance reporting tools (e.g., Power BI, ERP systems)., • Support internal and external audit requests by providing schedules and documentation., • Coordinate with external auditors during audits and provide necessary documentation., • Manage fixed assets, depreciation schedules, and related reporting., • Handle weekly Revenue Recognition meetings with regional Financial Business Partners and Managing Directors to review and resolve any questions at hand., • Assist Controller with special projects as required. What you’ll bring: • BA/BS degree in Accounting, Finance, or a related field., • 1 - 3 years experience working in a corporate environment within reporting, financial analysis, or accounting., • Strong analytical and problem-solving skills., • Natural problem solver, with the inclination to ask questions, analyze data, find relationships, and provide recommendations to senior members, • Proactivity and good business sense to find solutions before questions are asked, • Natural communicator to tell the story behind the data, • Proven experience with budgeting and forecasting,, • Strong analytical and problem-solving skills with attention to detail., • Excellent communication and presentation skills to convey complex information clearly., • Advanced proficiency in Microsoft Excel Skills (pivot tables, lookups, macros) and reporting tools., • Highly organized, self-starters, that excel in collaborative work environments and team first attitude yet can work independently and deliver results., • We are growing fast, and this means we are figuring things out as we move on, thus proven experience working in very dynamic environments at a fast pace is a plus., • Capacity to think logically and proactively., • Bias to action and inclination to present recommendations. This is because we have a learning culture, and we understand great ideas come from all the team members, independent of seniority., • We love people that speak many languages (because we are growing everywhere) thus this is a plus as well, yet not mandatory., • We love to coach and develop teammates, thus even if you don’t have all the skills listed above yet but have interest in learning as you grow in your career, we’d like to hear from you. What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics: • Unlimited PTO Policy – your time matters, • Hybrid work flexibility – 2-3 days onsite at our Teaneck office weekly, • Competitive salary with performance bonus opportunities, • Medical Insurance (dental, vision, medical), • 401k match - never late to prepare for your future, • Ongoing training, mentorship, and development opportunities, • Company-sponsored team events, recognition programs, and celebrations Why Behaviorally? We are the global market leader in digital shopper research, but what sets us apart is how we work: • Digital-first, behavior-focused: We prioritize agility, speed, and relevance, • Human-centered: We put people—shoppers, clients, colleagues—at the core of every decision, • Growth-oriented: We invest in our people and are proud to promote from within, • Transparent and grounded: We share goals, results, and accountability—top to bottom At Behaviorally, inclusion isn’t a buzzword—it’s a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We’re proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences. Let’s define the future of shopper research together. Apply now to join Behaviorally.

Job Description Behavior Technician/Registered Behavior Technician (BT/RBT) – ABA Centers of New Jersey Part-Time Northvale, NJ Hourly: $24.15 Growth Opportunity in Healthcare—Will Train! Do you love working with kids? Looking for a new career in healthcare with a stable, growing company that supports and values its team members? Come be a Registered Behavior Technician (RBT) with us! We offer paid training and thorough preparation for the RBT exam through our ABA Academy of Excellence! Plus, you'll benefit from ongoing career support and advancement opportunities. Interested in Furthering Your Career in ABA? We Can Help! For career-minded RBTs who wish to pursue advancement, we offer opportunities to: • Advance your RBT career to positions like Lead RBT, RBT Supervisor, BCBA, and other corporate or clinic positions, • Apply for our full scholarship at Temple University for Master’s in ABA, • Join our BCBA Apprentice Program (after 90 days of full-time work) What You’ll Do • Support individuals with autism in the home, in the community, or in one of our new centers, • Teach daily living skills and social skills using effective behavior and evidence-based treatments, • Collect, organize, and summarize unbiased data during sessions, • Collaborate and participate in clinical team meetings and ongoing training, • Implement training and therapy sessions designed by a Board Certified Behavior Analyst (BCBA), • Proactively communicate and collaborate effectively with fellow RBTs, BCBAs, families, Executive Directors, and additional team members to support the client's needs, • Performs other clerical and administrative duties as assigned to support operations Requirements Education/Experience and Other Requirements • High-school diploma or equivalent, • Availability during after-school hours, weekends, and holidays, • Consistent, reliable transportation, a driver’s license, and car insurance to provide in-home services for clients, • Must maintain clean background/drug screenings and driving record, • BT: Ability to attend our 40-hour RBT training course and be eligible to pass the RBT exam within 45 days of hire, • 401(k) program, • Mentoring for team members who wish to become BCBAs, • Paid Registered Behavior Technician training, • CEU reimbursement, • Tuition reimbursement, • Eligible to receive either a $200 monthly gas stipend (pre-tax), with 50% paid bi-weekly, or mileage reimbursement at the current IRS standard rate., • Opportunity for full-tuition scholarship to Temple University's Master's in ABA program (transition to Full time required), • Performance bonus potential **$5,000 bonus for referring BCBAs to work with us. **$500 bonus for referring RBTs to work with us. About ABA Centers of New Jersey ABA Centers of New Jersey is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Compensation Analyst supports the Compensation team in developing and maintaining fair, competitive, and compliant compensation programs that align with organizational goals. This role provides insights through data analysis and collaboration with HR and business leaders, ensuring compensation practices are effective and aligned with market trends. By contributing to key processes and projects, such as salary surveys and job evaluation reviews, the position helps promote consistency, transparency, and employee satisfaction within the organization. Primary Duties/Responsibilities: • Perform ad hoc reporting and analysis on pay increases, promotions, and compensation trends., • Participate in third party salary surveys by tracking deadlines and matching Veolia jobs to survey jobs., • Support Compensation team during annual salary increase and incentive cycle through reporting and partnership with HR Operations., • Perform job evaluation and analysis on current and new jobs., • Support new job code creation and maintain compliance of standard occupational and worker’s compensation codes., • Assist HR Business Partners and Managers with compensation-related issues., • Support VNA compensation policies, researching and updating policies as needed., • Develop and document procedures to streamline processes and ensure compliance with regulatory requirements., • There is one (1) position open., • The position is a hybrid role with three (3) days in office., • The role can be filled in either Paramus, Boston, or Milwaukee.Qualifications Education/Experience/Background: • Bachelor’s Degree required; degree in Human Resources, Finance or Business preferred., • Three (3) or more years of experience in the analysis, design, implementation and administration of compensation programs., • Compensation Professional certification is preferred., • Experience supporting a global environment preferred., • General compensation knowledge required including compliance with state and federal laws that apply to the plans., • Strong problem solving, high level attention to detail, proven communication and presentation skills., • The ideal candidate will be well organized and confident to work independently but be a strong team player., • Experience in Google sheets and docs. Additional Information Pay Range: $84000 to $105000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Role Overview We are hiring an AI Solutions Analyst to support the design, iteration, and adoption of AI workstreams at Ennoble Care from the administration side. These roles will act as product owners in miniature: sourcing opportunities, drafting and testing AI agents, and driving adoption with providers and staff. You will be a strong independent contributor—comfortable both designing and operationalizing solutions, and working directly with clinical leaders, back-office teams, and future AI engineers. Responsibilities • Partner with clinical, operational, and back-office teams to identify high-value AI opportunities., • Draft, test, and refine AI agents (e.g., ChatGPT, Claude, Copilot) for workflows such as documentation, scheduling, enrollment, or RCM., • Translate workflows into prompts, playbooks, and design specs for engineers., • Drive adoption and change management: train users, gather feedback, and measure ROI., • Monitor performance of deployed agents and propose refinements., • Conduct research on available models/tools and recommend best-fit solutions., • 2–5 years in consulting, product, business analysis, or healthcare operations., • Experience with prompt engineering and building AI-powered workflows., • Strong analytical skills; ability to translate complex requirements into simple workflows., • Comfort with provider-facing or staff-facing change management., • Experience in healthcare (clinical operations, documentation, RCM, or care coordination)., • Familiarity with large language models and agentic workflows., • Proven ability to work independently in a fast-paced environment. Nuance • Strong understanding of healthcare operations, RCM, HR, or staffing processes., • Focus areas: revenue cycle optimization, denials reduction, billing readiness, HR/scheduling automation., • Build AI workflows for denial propensity detection and claim clean-up., • Create HR task automation agents (e.g., onboarding checklists)., • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program

Senior Business Analyst (Finance, IT) Location: Hackensack, NJ (Onsite) This is a fulltime role. 3rd Party contractors/subcontractors will not be entertained. Our client is a well-established, U.S.-based organization in the utilities and infrastructure sector, recognized for its commitment to operational excellence and sustainable innovation. The company provides essential services across multiple states and is currently investing in modernizing its Finance and IT ecosystems to support enterprise-wide transformation and data-driven decision-making. The ideal candidate brings deep expertise in corporate Finance systems (ERP, Financial Planning, Reporting, Procure-to-Pay, or Order-to-Cash) and a proven ability to turn complex business requirements into scalable, efficient solutions. Qualifications • Bachelor’s degree in Finance, Accounting, Information Systems, or related field required., • 3+ years of experience as a Business Analyst, with a focus on Finance or Accounting systems in an enterprise environment., • Strong understanding of core Finance processes such as Invoice-to-Cash (I2C) and Procure-to-Pay (P2P)., • Hands-on experience with ERP or Financial Systems (SAP, Oracle, Workday Financials, NetSuite, etc.) and their integration across corporate functions., • Demonstrated success in implementing and executing Business Analysis practices—process mapping, stakeholder facilitation, requirements management, and testing coordination., • Excellent analytical, communication, and stakeholder management skills; able to translate complex issues into actionable plans., • Strong organizational and project delivery skills with the ability to manage multiple initiatives in a fast-paced environment., • Certifications such as CBAP, PMI-PBA, or Agile BA are preferred., • Experience working in or with a PMO or enterprise transformation program is a plus. At this time, we are considering applications from U.S. Citizens and Green Card holders only. We are unable to sponsor employment visas or work with third-party vendors or subcontractors for this role.

Supply Chain Analyst 4 Englewood Cliffs, NJ, USA Top skills: 1. Strong skills in Tableau and Alteryx for data visualization and predictive analytics., 2. Proficiency in scripting languages., 3. Strong understanding of supply chain principles and best practices Schedule: 5 days fully onsite KEY RESPONSIBILITES/REQUIREMENTS: Roles & Responsibilities: • Analyze and optimize supply chain processes to improve efficiency and reduce lead times., • Collect, document, and manage information pertaining to accounts, including order rhythm, service level expectations, process flows, and ETA information., • Collaborate with cross-functional teams to ensure accurate demand forecasting and procurement planning., • Monitor and manage inventory levels to minimize stockouts and overstock situations., • Support import customs clearance processes by ensuring compliance with regulatory requirements., • Utilize Enterprise Resource Planning (ERP) systems to manage material requirements and production schedules., • Identify and implement strategies to reduce costs and improve supply chain performance. Minimum Qualifications: • Bachelor's degree or higher in Supply Chain Management, Industrial Engineering, Management Information Systems (MIS), or Information Technology (IT)or a related field., • 5-6 years of work experience in a relevant field., • Strong programming skills in Tableau and Alteryx., • Proficiency in coding languages (e.g., Python, R) and database management (e.g., SQL)., • Proficiency in data analysis tools and supply chain management software (e.g., SAP, Oracle) ., • Strong understanding of supply chain principles and best practices, including procurement, logistics, and inventory management., • Must be comfortable presenting and building consensus with counterparts and customers., • Must be comfortable working in a multi-cultural business environment Preferred Qualifications: • Experience in the home appliances or consumer electronics industry., • Experience managing inventory across multi-modal supply chain networks., • Knowledge of import/export regulations and customs clearance processes., • Certification in CPSM (Certified Professional in Supply Management) or equivalent., • Certifications in Tableau Desktop Specialist or Alteryx Core Certification., • Knowledge of applicable laws and regulations related to shipping and production. Skills: • Proficiency in coding languages such as Python, Java, or R for data analysis and automation, • Proficiency in in Tableau and Alteryx for data visualization and predictive analytics., • Ability to analyze complex datasets to identify trends, patterns, and insights that drive operational efficiency., • Excellent communication and collaboration skills., • Ability to manage multiple tasks and prioritize effectively., • Proficiency in scripting languages (e.g., Python, R) for automating repetitive tasks and enhancing workflow efficiency., • Knowledge of integrating different software systems to streamline operations and improve data flow., • Understanding of supply chain management principles and best practices in demand planning.

Demonstrated success in implementing and executing Business Analysis practicesprocess mapping, stakeholder facilitation, requirements management, and testing coordination. Senior Business Analyst (Finance, IT). The ideal candidate brings deep expertise in corporate Finance systems (ERP, Financial Pl

Summary: The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Business Operations Specialist.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.