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Job DescriptionBusiness Relationship ManagerJob Type: Temporary (12-month assignment) Pay Rate: $30-40/hour DOE Location: White Plains, NY | Hybrid (minimum 3 days on-site per week)Job OverviewMadison Approach Staffing is recruiting for a Business Relationship Manager to support our client's Information Technology & Cyber Security department. This strategic role serves as the critical liaison between business units and IT leadership, focusing on planning and prioritization of technology initiatives, technology innovation intake, business-IT alignment, and relationship building at senior management levels. The ideal candidate will translate business needs into technology solutions while advocating for business customers and driving IT strategic services. This is an immediate-start, 12-month contract opportunity.Key Responsibilities • Planning and Prioritization: Cultivate deep understanding of business customer needs, identify opportunities, and make recommendations on leveraging technology to accelerate and meet business goals; collaborate with business leaders to prioritize technology investments and provide insights to IT leadership, • Technology Innovation Intake: Assist business and IT leaders with development and support of new business capabilities through technology solutions that deliver return on investment; define initiative business objectives via business cases, analyze current work processes, identify areas for process changes, research and recommend viable technology solutions, develop project cost estimates, and document cost justification or ROI, • Business and IT Alignment: Map required business goals to planning and implementation of new technology; coordinate cross-functional business and IT teams to develop business cases, solutions, and approvals; act as single point of focus and advocate for business customers for IT strategic services, • Communications and Relationship Building: Engage in significant interaction at senior management levels; effectively communicate highly technical information to all organizational levels; develop relationships with individuals inside and outside of IT; deliver difficult messages and express disagreement with confidence and respect; address challenges to technical recommendations and work collaboratively to negotiate solutions, • Technology Leadership: Maintain state-of-the-art knowledge of business technology through interaction with industry peers, vendors, and consultants; apply knowledge in continued development and enhancement of technology plans, • Advising, Coaching and Mentoring: Serve as "go-to" technical resource and advisor for the business; offer meaningful technical solutions to efficiently resolve complex and uncharted issues; coach and mentor associates on technical versatility and problem-solving skills; provide technical leadership and architectural direction concerning technology management, roadmaps, and strategiesRequired Skills & Experience, • Education: Bachelor's degree in Computer Science, Finance, HR, Engineering, or related discipline, • Experience: Minimum 7 years of experience in IT or equivalent work experience, • Strategic Thinking: Ability to produce, implement, and enhance business and technology strategic concepts, roadmaps, principles, and effective plans, • Business Acumen: Knowledge and understanding of corporate policy, business strategy, and ability to think systemically and creatively in meeting business and IT goals, • Process Knowledge: Broad knowledge of business processes including disaster recovery, business continuity, and risk management, • Communication Skills: Excellent verbal, written, and high-impact presentation skills at all levels of the organization, • Must be local to the Tri-State area and available for W2 employmentPreferred Skills & Experience, • Graduate degree (Master's preferred), • Experience in design, development, and implementation of new technology and/or maintenance of large-scale systems across multiple hardware and software platforms, • Deep mastery of utility business operations and industry knowledge, • Understanding of data and information service-oriented architectures, • Experience working with governance committees and architectural review processesWork Schedule & Details, • Monday through Friday, 7.5-hour work day with 0.5-hour unpaid lunch, • Hybrid schedule with minimum 3 days on-site (remote work privileges may be adjusted based on business needs), • Paid for time worked only; no paid holidays, vacation, or sick days during contract period, • Immediate start date availableTo Apply: Please submit your resume to Madison Approach Staffing. Only qualified candidates will be contacted for interview consideration.

Job Description Job Title: Helpdesk Supervisor Location: Purchase, NY Schedule: Mon-Fri 730a-330p Acture Solutions is looking for a motivated and service-minded Helpdesk Supervisor to join our on-site support team. If you love solving problems, leading technical teams, and making a difference for real users every day—this is your chance to build your career in a supportive, people-first environment. What You’ll Do The Helpdesk Supervisor is an exempt, supervisory position reporting to the Technology Operations Manager, while working closely with the Onsite Services Team and client technical leadership on all aspects relating to the supervision of IT service desk operations, escalations, and frontline support performance. This role requires strong leadership, technical troubleshooting expertise, and a proactive approach to service quality, training, and team development. Leadership Responsibilities: • Lead, mentor, manage, and hold accountable the Onsite Services team members and direct reports on daily tasks and projects, ensuring the team has clear direction, KPIs, and performance evaluations., • Cultivate a positive and effective team and ensure priorities are clear throughout your team., • Participate as a member of Acture’s Leadership team, working effectively and professionally with the CEO, Director of Information Technology & Artificial Intelligence, and other leadership personnel as needed. Operational Responsibilities: • Uphold and exemplify Acture’s Core Values: Accountability, Customer First, Trust, Integrity, Opportunity, Nurturing Positive Culture & Fun., • Monitor daily support operations, ensure ticket workflows are balanced, and provide support coverage and prioritization across sites., • Act as an escalation point for unresolved or complex technical issues, ensuring resolution or appropriate delegation to Level III or engineering teams., • Develop and manage shift schedules, on-call rotations, and coverage planning., • Track helpdesk metrics and team productivity using Acture’s ITSM or ticketing platform., • Coordinate onboarding and ongoing training for helpdesk team members, including SOP reviews, system access training, and shadowing assignments., • Oversee asset assignment, basic inventory management for loaners, and proper hardware/software provisioning in partnership with the procurement team., • Collaborate with client and internal stakeholders to maintain clear expectations for SLAs, communications, and feedback loops., • Maintain and improve internal knowledge bases and technician documentation to enhance team effectiveness., • Participate in site IT meetings, contribute to client success reporting, and offer input on technical project planning., • Ensure all helpdesk activities adhere to Acture’s cybersecurity, data protection, and compliance standards. What You Bring Knowledge/Skills/Abilities • Strong experience managing helpdesk operations or leading technical support teams., • Proficiency in troubleshooting and guiding resolution of hardware, software, and networking issues., • Familiarity with ITSM platforms, ticket escalation workflows, and service-level metrics., • Excellent interpersonal and customer service skills; ability to lead calmly and competently under pressure., • Clear written and verbal communication, including escalation documentation and performance reporting., • Knowledge of iOS, Windows, and macOS systems, Active Directory, Microsoft 365, remote desktop tools, and common endpoint technologies., • Proven ability to coach, motivate, and evaluate technical staff performance. -Strong time management and organizational skills. Education/Experience: An equivalent combination of education and relevant experience will be considered in lieu of a degree. • Required:, • Associate’s or bachelor’s degree in information technology, Computer Science, or related field., • Minimum 3–5 years of experience in helpdesk or IT support, with at least 1 year in a supervisory or team lead capacity., • Mobile Device Management experience., • Preferred:, • Experience in educational or high-volume multi-site IT environments., • Certifications such as CompTIA A+, Network+, or ITIL Foundations., • Mosyle MDM experience preferred. Skills for Success • Customer-first mindset with a knack for solving problems., • Organized, detail-oriented, and eager to learn., • Able to prioritize tasks and manage multiple issues effectively. Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Ability to lift and carry up to 35 lbs. for equipment moves, installations, and returns., • Must be able to walk between multiple onsite locations or buildings., • Occasional travel to satellite campuses or regional client offices may be required. Who We Are Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter. What We Offer • Salary range: $75,000-95,000 (based on experience), • Medical, dental, vision, 401k, EAP, and generous paid time off, • Time off when schools are closed for holidays, • A culture that values collaboration, respect, and real impact Ready to Get Started? If you're passionate about tech, love helping people, and want to grow your career in a role that makes a real difference—apply today. Valid driver’s license, background check, and fingerprinting required.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off About the Role Were looking for a Field Social Media Manager to own Facebook and Instagram content across 25+ Crunch Fitness clubs. Youll be on the groundshooting, editing, and posting trend-aware content that drives engagement, retention, and revenue. Expect to be in clubs at least half the time, including pre-open visits and new-club events. What Youll Do • Lead social content for multiple clubs; ensure relevance, accuracy, and brand alignment., • Create and distribute posts for promotions, events, facility updates, openings, training tips, exercise spotlights, and moreboth network-wide and club-specific., • Capture short-form content in-club with staff and members; coordinate content before and during new club launches., • Build and manage monthly social calendars for Facebook and Instagram., • Track performance; analyze and optimize using platform insights., • Spot and activate on new social trends and formats., • Ensure clubs follow calendars and activate campaigns on time., • Monitor and respond to ratings/reviews to protect and grow brand reputation.Qualifications, • 35 years in social media marketing/content management., • Deep knowledge of platform best practices (IG Reels, Stories, UGC, community moderation)., • Portfolio with examples of strategies youve executed and measurable outcomes., • Comfortable traveling 50%+ and working in fast-moving, member-facing environments.Nice to Have, • Paid social experience., • Hands-on skills with Canva, Photoshop, or similar creative tools.Residency & Travel Requirement (Read Carefully), • Candidates must currently reside in Pennsylvania, New Jersey, New York, Connecticut, or Massachusetts and be able to travel 50%+ to clubs across these states., • Valid drivers license and reliable transportation required.Work Environment, • Hybrid: time split between field (clubs) and remote work., • Fun, performance-focused culture with growth opportunities as we scale.Pay & Benefits, • Pay range: $55,000.00 $65,000.00 base salary annually, depending on experience and location. How to Apply Submit your resume, brief cover letter, and links/samples of your social media work. Please include a one-paragraph summary of your strongest multi-location campaign and the KPI it moved. Flexible work from home options available.

Job DescriptionPrestige Consumer Healthcare is a company that focuses on product innovation and quality in the over-the-counter healthcare and women’s health categories to better improve the lives of our customers and their world. For generations, our trusted brands have helped consumers care for themselves and their loved ones. We are one of the largest independent providers of over-the-counter products in North America, and we are constantly improving and creating products that match the ever-changing lifestyles and needs of people and families everywhere. JOB SUMMARY: The Senior Director of Information Technology is responsible for the planning, organizing, and execution of all IT Software business applications and related projects to ensure optimal functioning of IT/business systems. This role involves working with new solutions, procurement, and maintenance of software programs. MAJOR RESPONSIBILITES/ACTIVIES: • Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions., • Leads and manages IT teams, providing guidance, mentoring, and performance management., • Champion innovation and process improvement across support functions, • Leverage automation, self-service, and AI/ML insights to optimize efficiency, • Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions., • Assists the VP of IT and CISO with long and short run IT planning., • Manages the ongoing support for Corporate critical systems, SAP and EDI IBM Sterling., • Leads evaluation selection and implementation of all IT software systems., • Executes established goals and ensures that corporate-wide goals are complimented and supported., • Continually evaluates established policies and procedures and updates or modifies them as necessary., • Periodically reviews the Company’s information needs and modifies the systems as required., • Ensures the implementation of cost effective and efficient systems and computer operations designed to meet current and future information needs., • Ensures that users’ and clients’ needs are met and that they are fully capable of utilizing established systems., • Ensures that equipment, peripheral devices, and software are set up and operated in accordance with prescribed instructions., • Ensures that IT systems are secure, properly backed up, and appropriately documented., • Manages and oversees department expenses. Pursues cost-saving measures., • Provides leadership to personnel through effective objective setting, delegation, and communication. Conducts staff meetings as required. Directs, schedules, and coordinates Department functions., • Produces detailed timeline for each application release and implements effective project control by monitoring the progress of the software release and reporting the status., • Directs and prioritizes the workload of personnel., • Reviews all designs, code and unit test plans where applicable., • Approves all business requirements prior to the technical solution., • Participates on all hardware and software evaluations and maintains vendor contracts., • Represents the IT function at customer review meetings when appropriate., • Performs liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting., • Bachelor’s degree in Computer Science, Information Systems, or related field; Master's degree preferred., • Strong SAP background with respect to MM, QM, PP, SD, FI modules is a must, • Experience with Manufacturing and FDA regulations are a must, • Minimum of eight (8) years of experience within information technology, • Experience in the most current technologies and products used in the industry., • Technical capability, business acumen, strategic thinking, customer/client focus, • Leadership, • Excellent communication (verbal and written), interpersonal, and collaboration skills are a must and the ability to communicate with all levels of Management including Senior Leadership and the Board of Directors, • Experience working with finance teams is a plus, • Sarbanes Oxley experience is a plus, • Ability to organize and work effectively with project teams made up of internal staff and/or external parties (agents, vendors, etc.), • Demonstrated experience and relevant expertise in the configuration and deployment of IS business solutions LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. No Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #HybridWork: We follow a Hybrid work schedule. All applicants must be able to work in our Tarrytown office Tues/Wed/Thurs (remote on Mon/Fri). Work Hours: 40 hours per week. Salary Range: $200,000 - $250,000 Powered by JazzHR eovxVvRwX2

Job DescriptionAbout Rowan: At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: • The Clinical Studio Manager (CSM) pierces, oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment. The ideal Clinical Studio Manager candidate will be a strong Rowan Nurse with a passion for retail, a commitment to safety and customer satisfaction, and an ability to drive sales and manage a team effectively. We are looking for an enthusiastic, customer-obsessed Clinical Studio Manager to join our team and oversee our Larchmont studio location.Key Responsibilities: Piercing: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Customer Experience:, • Create a warm, welcoming, celebratory atmosphere, greet and engage with customers., • Customer-obsessed, working on the selling floor shoulder to shoulder with your teams, leading by example and delivering celebratory customer service, ensuring every customer enjoys a joyful and memorable ear piercing experience., • Help customers and their friends and family choose and style their ears with Rowan jewelry., • Handle customer inquiries, concerns, and complaints with professionalism and a focus on customer satisfaction., • Maintain a clean, welcoming, and safe studio environment at all times., • Engage with the local community to drive brand awareness, traffic and appointments., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.Leadership + Team Management:, • Lead, coach, and develop a team of studio staff, including Nurse Piercers and Sales Associates, to ensure consistent delivery of exceptional customer service and adherence to Rowan’s Clinical Safety standards and protocols., • Accountable for meeting Studio targets and overall performance, driving revenue growth and creating a performance-oriented culture by setting clear expectations and targets for the Studio team., • Foster a positive and inclusive team culture that reflects Rowan’s values and mission, bringing out the best in the Studio team and helping all team members meet and exceed their goals., • Schedule staff in partnership with District Manager within labor allocations to ensure optimal coverage while achieving payroll plans and audit for payroll accuracy, Manage time-off requests, and handle any staffing issues as they arise., • Recruit for open studio positions.Operations + Sales:, • Oversee all aspects inventory management, prioritizing Studio compliance to policies and standard operating procedures, while ensuring inventory control through POS accuracy and loss prevention measures., • Meet or exceed individual and Studio sales targets and performance metrics, including average order value, revenue to target, and increasing LTV by effectively communicating the value of Rowan’s services and products to customers, converting piercing customers to non piercing jewelry customers, and coaching and helping team members achieve their targets as well., • Drive sales and profitability by meeting or exceeding targets through optimized appointments, inventory sell-through, and ensuring proper daily team coverage to meet customer demand., • Ensure all visual merchandising standards are met and that product presentation, displays and fixtures are reflective of brand guidelines and standards., • Ensure compliance with all health and safety regulations, particularly regarding ear piercing procedures., • Ensure the studio and selling floor are neat, clean, organized, and reflects the brand image at all times., • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Training + Development:, • Mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Train and onboard new staff members, ensuring they understand Rowan’s procedures, safety protocols, customer experience standards and product knowledge., • Leverage coaching and feedback to continually develop a diverse Studio team., • Provide ongoing training and development opportunities to staff to enhance their skills and knowledge.Administrative Duties:, • Prepare and submit reports on studio performance, including sales, customer feedback, and operational opportunities., • Ensure studio budgets, track expenses, and financial targets are met., • Coordinate with corporate teams on marketing initiatives, product launches, and other company-wide activities.What You Offer:, • Required Certifications: Active RN or LPN/LVN License., • Proven experience in a retail management role for 3-5 years, preferably in a similar service-oriented environment. Jewelry experience a plus., • Proven strong leadership skills with the ability to inspire, motivate and develop a team., • Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences., • Proven track record of driving sales and optimizing store profitability., • Excellent customer service skills with a passion for creating memorable experiences., • Ability to work a flexible schedule, including weekends and holidays., • Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met., • Comfortable using technology, software systems and POS., • Deep understanding of retail operations, including inventory management and visual merchandising., • Strong organizational and multitasking abilities., • Knowledge of health and safety regulations, particularly related to piercing, is a plus., • Excellent verbal and written communication skills., • Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)., • Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales., • The role involves tasks that may include climbing ladders, bending, lifting, pushing, and reaching above and below the waist. The ability to lift up to 25 pounds is required., • Standing for a full 8-hour shift is a regular part of this role., • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of this job, provided that these accommodations do not create undue hardship for the company, impede job performance, or pose safety concerns., • Full-time schedule: 5 full days per week., • Weekend availability: 3 weekends per month.Benefits + Perks:, • Annual Base Salary between $65,000 - $75,000. This role is eligible for the Studio Manager Monthly bonus program as well as earned tips!, • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office / 2 days remote) Interactive Brokers is looking for a motivated, IT audit, risk or compliance professional with experience working in financial services, or similar regulated environment. Responsibilities The Senior Compliance Analyst's primary focus will be to: • Support compliance coverage of the firm's technology and data enterprise, and coverage for broker-dealer clients, • Design periodic and adhoc supervisory reports and complete associated reviews, • Engage with stakeholders across technology and operations teams and support them in an advisory capacity, • Implement internal control enhancements and appropriately solution potential compliance matters, • Assist draft business specifications to create and improve surveillance and compliance tools, • Assist coordinate responses to regulatory inquiries from foreign and US regulators, • 5+ years' experience with a broker-dealer, investment manager or regulator, • Solid academic background with a Bachelors or Masters in Finance, Computer Science, Data Sciences or Information Systems preferred, • Working knowledge of SEC, FINRA, CFTC, CME, NFA, US and foreign regulations relevant to the areas of coverage, • Strong working knowledge of industry standards from NIST, ISO, COBIT, ISACA, EDM, etc, • High degree of comfort and fluency with computers and technology, and an understanding of how technology is applied to business and regulatory problems., • Ability to develop compliance solutions that satisfy relevant regulations while executing sound business judgment, • Ability to work both independently as well as in a small-team environment, and to multi-task with minimal supervision, • Knowledge of information systems, software development, UNIX, SQL, Perl and databases is a plusCompany Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with a competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium., • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Paid time off and a generous parental leave policy, • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events, including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities, • Modern offices with multi-monitor setups

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $28 per hour + 100% of earned tips!, • Nurses typically earn an additional $25 per hour in tips once fully trained! Tips aren’t guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Join Jennings Financial Advisory Corp, a respected name in financial planning and advisory services, located in the heart of White Plains, New York. We are seeking a dedicated Office Administrator to be the backbone of our day-to-day operations. This role is central to ensuring the smooth functioning of our office, providing essential support to our team of financial advisors and enhancing client satisfaction. As an integral part of our collaborative environment, you will be entrusted with a variety of tasks that contribute significantly to both client experience and back-office efficiency. If you are a proactive professional with a keen eye for detail and a passion for organization, this inviting workplace offers you the opportunity to support our mission to deliver top-notch financial advisory services. With no remote work involved, you will be at the helm of our vibrant office community, ensuring each day runs seamlessly. Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Career Growth Opportunities Two weeks paid vacation Paid Holidays Team Lunches Responsibilities Front Desk Management: Greet clients and visitors professionally, ensuring a welcoming and organized front office environment. Administrative Support: Assist with correspondence, filing, scheduling appointments and handling day-to-day office tasks efficiently. Office Coordination: Coordinating tasks between various departments and team members. Client Assistance: Provide information and support to clients over the phone and in-person, addressing queries promptly. Data Entry: Accurately input and manage data, maintaining confidentiality and integrity of client information. Meeting Preparation: Organize and prepare for meetings including managing calendars, drafting agendas and setting up conference rooms. Adhoc Assistance: Other tasks/IT projects as requested to work on together with the manager or individually with necessary guidance. Requirements Education: High school diploma or equivalent and associate or bachelors degree required. Experience: Minimum of 1-2 years in an administrative role, preferably within a financial services environment. Language Skills: Excellent verbal and written communication skills. Bilingual English & Spanish highly preferred. Organizational Skills: Demonstrated ability to manage competing priorities effectively. Technical Proficiency: Proficient with Microsoft Office Suite (Word, Excel, Outlook). IT knowledge is a plus. Attention to Detail: Strong attention to detail and problem-solving skills. Interpersonal Skills: Ability to build relationships with clients and staff. Professionalism: Demonstrated ability to maintain confidentiality and exercise discretion at all times.