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You will also be involved in providing end-user support, taking escalations from the helpdesk team, and ensuring the smooth running of their IT function. What will this role look like? ⭐ Create ...
Install, configure, and maintain IT equipment, including desktops, laptops, mobile devices, and peripherals. Manage software and security updates using configuration management systems. Deliver high ...
Engage with stakeholders to collect, understand, and define their IT requirements, analyze and translate those requirements into project plans and milestones, and create realistic schedules to manage ...
Within the Americas IT department, Business Technology Services is looking for a Project Manager within the Booking and Post Trade Team * The Project Manager will develop project plans, develop, and ...
Understand various IT troubleshooting and provide technical support * Control and monitor data, network access and backup systems * Negotiate and communicate with third-party software providers for ...
In-depth understanding of Service Desk operations, ITIL principles, and IT best practices. * Familiarity with service-level agreements and key performance indicators. * Knowledge of ITSM tools and ...
... in IT related field or an equivalent combination of education and experiences - Excellent hardware/software troubleshooting, problem-solving and diagnosis skills - Comfortable working in and ...