Team Member (Del Taco)
11 days ago
White Hills
Job DescriptionKey Responsibilities:1. Staff Supervision & Development: • Assist in the hiring, training, and onboarding of new employees., • Supervise and manage staff to ensure they provide excellent customer service and meet company standards., • Assign tasks and ensure that employees are following proper procedures., • Provide coaching and feedback to staff to improve performance., • Handle scheduling to ensure proper shift coverage and maintain labor cost control., • Help foster a positive work environment and promote team collaboration. 2. Customer Service:, • Ensure that all customers are greeted and served in a friendly, timely, and efficient manner., • Handle customer complaints or concerns professionally and strive for resolution to maintain customer satisfaction., • Maintain a high level of guest satisfaction by ensuring food quality, cleanliness, and service standards are consistently met. 3. Operational Management:, • Assist in overseeing daily restaurant operations to ensure efficiency and consistency., • Monitor food preparation and quality to ensure it meets Del Taco’s standards., • Ensure all areas of the restaurant, including the dining area and kitchen, are clean, organized, and safe., • Assist in inventory management, ordering supplies, and ensuring that stock levels are adequate., • Ensure that all equipment is in working order and report any issues for maintenance. 4. Financial and Cost Control:, • Assist in managing the restaurant's budget, including labor costs, food costs, and supplies., • Help implement cost-control procedures to minimize waste and increase profitability., • Assist in monitoring and managing daily cash handling, ensuring accuracy and adherence to company policies., • Track sales and adjust strategies to meet financial goals. 5. Health & Safety Compliance:, • Ensure compliance with health, safety, and sanitation regulations., • Ensure that all team members follow food safety standards and proper handling techniques., • Assist in maintaining cleanliness and organization in the kitchen, dining areas, and restrooms., • Assist in training staff on safety protocols and emergency procedures. 6. Administrative Support:, • Assist with employee performance evaluations and provide constructive feedback., • Complete necessary paperwork, such as daily logs, inventory counts, and scheduling., • Help with opening and closing duties, ensuring the restaurant is ready for operation or properly secured at the end of the day. Qualifications:, • Experience:, • 1-2 years of experience in a restaurant or food service industry, preferably in a supervisory or assistant manager role., • Experience in managing a team and handling customer service issues., • Skills:, • Strong leadership and team-building skills., • Excellent communication skills, both verbal and written., • Ability to multitask and work in a fast-paced environment., • Strong organizational and time management skills., • Knowledge of food safety standards and health regulations., • Education:, • High school diploma or equivalent required; a degree in business or hospitality management is a plus., • Physical Requirements:, • Ability to stand, walk, bend, and lift up to 50 pounds., • Ability to work in a fast-paced environment, including the ability to manage high-pressure situations., • Compensation:, • Competitive salary based on experience., • Opportunities for bonuses based on performance., • Employee benefits (health insurance, paid time off, etc.) depending on location and eligibility., • Employee discounts on food.