Content writer jobs in Arizona

Job DescriptionLOOKING FOR ONLY CURRENT ARIZONA RESIDENTS City of Phoenix - IT - Technical Writer - 777037 (Hybrid) Closing Date: 11/26/2025 Hybrid - 2 days a week in office OVERVIEW The City of Phoenix seeks a Technical Writer to join its growing staff of security professionals in the Information Security Office [ISO] Division of the Information Technology Services Department. The primary objective is to analyze information required for Policy Planning and Design; the development or updating policies, standards, and standard operating procedures, as well as website content, reports, metrics, training material, brochures etc. This will be accomplished by consulting with management, engineering and technical staff as well as subject-matter experts to gain an understanding of the citys information security services. The technical writer will then utilize standard templates and translate this information into user-friendly, engaging content. The Technical Writer will be responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. This documentation must be simple and clear so that it can be easily understood by every employee. They must also be comprehensive and able to address questions or situations that may arise. The core responsibilities for the position are as follows: Prepare, review, revise, and maintain technical documents, policies, standards, standard operating procedures, and other information security content to include software and systems engineering, system operations, testing, and user documentation. Gather and analyze technical and product information from various sources to document new or changing product functionality. Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users. Assist in planning, scheduling, and tracking documentation work to meet release and deliverable dates. MINIMUM QUALIFICATIONS 3-5 years of technical writing experience 1 -3 years in the information security field. 3 years experience writing information technology policies, standards, and standard operating procedures. Bachelors degree in computer science, math, electronic systems engineering or relevant experience in a related technical field. Other combinations of experience and education that meet the minimum qualifications may be substituted. PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus: NIST, CIS, PCI DSS framework knowledge. 5-10 years of experience with advanced Microsoft tools Security + or other leading nationally recognized information security certifications. IDEAL CANDIDATE Highly organized A self-starter /self-directed individual contributor Ability to easily work in a team environment Ability to easily synthesize technical data Excellent time management skills Consistently validates to ensure accurate deliverables Great attention to detail Excellent written and verbal communication skills Keen understanding of business etiquette and protocol Works well under pressure Excellent interpersonal skills and ability to work cooperatively with other city staff across multiple technical domains and teams Flexible work from home options available.

Job Description Compensation: $500/month Best Version Media, a growing neighborhood magazine company, is looking for someone local to the Glendale area to coordinate content for a new magazine serving unique, upscale neighborhoods. According to hard monthly deadlines, the Content Coordinator is responsible for: • Finding a family or resident to be featured on the cover each month, • Interviewing residents, • Writing resident feature profiles, • Gathering, writing and editing local content, • Managing submissions from local contributors, • Formatting and uploading text and photos, • Proofreading magazines for grammar and spelling The ideal candidate must live in proximity to the area, have strong organization and communication skills, and enjoy writing. This is a work-from-home independent contractor position with flexible part-time hours. An ideal job for many people, including stay-at-home parents, teachers, university students and retirees. Training is provided.

Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility. We are seeking a Technical Writer to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The Technical Writer partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator—comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role’s work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities: • A successful Technical Writer will support Lightedge’s documentation and training ecosystem by:Developing and maintaining documentation:, • Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.Documenting services and operations:, • Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.Supporting technical training development:, • Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).Owning documentation standards:, • Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.Collaborating with SMEs:, • Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.Translating complexity for different audiences:, • Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.Managing documentation tools and repositories:, • Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.Maintaining the documentation lifecycle:, • Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.Ensuring accuracy and quality:, • Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.Contributing to cross-team initiatives:, • Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.Driving continuous improvement:, • Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.Experience:, • 3–5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization., • Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation., • Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content., • Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate., • Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows., • Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity., • Familiarity with cloud, networking, security, or data center technologies is strongly preferred., • Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus., • Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs., • Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment., • Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial., • Proven ability to influence without formal authority—driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.

Job DescriptionJob Title: Sr User Support Associate (Multiple Levels) Position Type: Permanent Pay Range: $20-26/hour, (40 hours/week) Location: Scottsdale, AZ (Hybrid) Contact: Job Description: Are you passionate about helping people and shaping their experience on a major digital platform? We are looking for a dedicated and empathetic User Support professional to serve as a primary point of contact for a vibrant user community. We are hiring for this role across multiple levels of seniority, and the scope of responsibility will align with your experience. You will play a crucial part in ensuring users have a positive, seamless, and safe experience by resolving their inquiries with speed and care. What You'll Do: • Serve as the first line of support, managing and resolving a high volume of user inquiries through an email-based ticketing system., • Master a suite of internal tools and established guidelines to effectively troubleshoot a wide range of user issues, from account access to technical difficulties., • Strive for first-contact resolution, providing comprehensive and accurate solutions that leave users feeling heard and supported., • Identify and flag emerging trends, bugs, or common user frustrations, escalating them to the appropriate internal teams to help drive platform improvements., • Consistently achieve and exceed key performance indicators for efficiency, quality of support, and user satisfaction., • Collaborate effectively with team members and other departments to ensure a cohesive and best-in-class support experience.Ideal Candidate Profile:, • Experience: You have at least 1 year of professional experience in a customer-facing support role (e.g., customer service, user support, technical support). More experienced candidates are encouraged to apply., • Written Communication: You are an excellent writer with the ability to communicate with a clear, concise, and empathetic tone suitable for email and ticket-based support., • Technical Aptitude: You're comfortable with technology, proficient with computers and CRM software, and can learn new tools and systems quickly., • Problem-Solver: You possess a curious and analytical mindset, capable of investigating complex issues and identifying the best path to resolution., • Time Management: You excel at multitasking and prioritizing in a dynamic, high-volume environment without sacrificing the quality of your work., • Team Player: You are reliable, accountable, and work well with others to achieve shared goals., • A high school diploma or equivalent is required.Important Considerations:, • A key function of this role is to help maintain a safe and welcoming online environment. This involves reviewing user-generated content that can be sensitive, graphic, or emotionally challenging. Resilience and a strong commitment to self-care are essential., • This is a hybrid role requiring team members to work from our Scottsdale office three days per week to enhance collaboration. Please note that this model is subject to periodic review. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Powered by JazzHR UrCQ9WkYMV

We’re looking for a dynamic individual to join our ecommerce team, working alongside Campfire’s owner, to manage fulfillment, purchasing, accounting, inventory management, warehousing, product listing management, and customer service. Campfire Cycling is a bikepacking-focused bike shop and ecommerce store based in downtown Tucson. The basement of our bike shop serves as our ecommerce fulfillment center where we handle office work, warehouse inventory, and pack and ship orders. ***Know someone who’d be perfect? If you refer them and they’re hired, we’ll send you a $500 Campfire gift card! What You’ll Be Doing We’re looking for someone with strengths and interest in ecommerce operations. While the bike shop side focuses on bicycle repair, in-person sales, and community building, the ecommerce side is focused on using our computer systems to efficiently manage the flow of inventory while providing excellent service to our online customers. We want someone who thrives in organizational systems and keeping multiple processes running in sync. In this position you will manage our ecom/shop support who spends half their time in ecommerce as well as managing our catalog content writer’s product uploading processes. Day-to-day responsibilities include handling customer service, online bicycle sales and order preprocessing. Beyond day-to-day responsibilities, you’ll manage purchasing, inventory accounting, warehouse organization, vendor relations, shipping account management and processing warranties. An exciting aspect of this role is the opportunity to contribute to major system improvements and updates currently underway. Josh is currently developing system improvements including supplier API integrations, improvements to our product configurator and other advanced features. The ideal candidate will be able to get deeply involved in refining and building out these systems. For interested candidates opportunity to be involved at the coding level is a possibility, though not a requisite. This is a full-time position, Monday through Friday, 8:30 AM to 5:00 PM. Fulfillment (We use ShipHero as our shipping & inventory management software) • Shipping orders to customers, • Receiving shipments of new inventory, • Processing returns and warranties, • Restocking the showroom, • Managing the flow of online bike sales from purchasing to receiving into the shop to shipping., • Managing shipping processes, SOPs, and shipping software, • Forecasting inventory demands, • Submitting purchase orders and tracking order statuses (We use Xero as our accounting software) • Reconciling invoices against inventory receiving, • Maintaining a clean and orderly warehouse, • Overseeing periodic stock counts, • Relocating inventory and shelves for efficient picking Customer Service & Sales • Managing our email inbox, • Fielding ecommerce emails and phone calls alongside our ecom/shop support, • Working with our catalog content writer to create and maintain product listings on our website, • Ensuring accurate product information, pricing, and inventory status, • Contributing to ongoing system improvements and updates, • Refining and writing our operational wikis, • Backing up showroom sales, • Assisting in hosting shop events, rides and Breakfast-by-Bike An important aspect of this role is coordinating and communicating with the bike shop. Online bike sales must be queued up for mechanics to build and test before being broken down and shipped. Supplies and special orders for the bike shop need to be separated from ecommerce inventory. Checking in with the sales team on inventory issues is also essential. Some of the more physical aspects include regularly hauling inventory up and down stairs. Generally boxes are under 50 pounds, but this also includes handling large bike boxes. Other tasks include reorganizing inventory, moving shelves, putting away new stock, breaking down boxes, and hauling them to recycling. Given the small size of our business and the critical importance of smooth operations, Josh will be closely involved in training and ongoing strategy and oversight. Josh also serves as backup to this role. The work environment is primarily in the basement of our bike shop, where we have an office area alongside the shipping area. This Could Be You If… Excellent candidates will be drawn to combining professional skills with a passion for cycling and the outdoors. • You have 3+ years experience in managing business operations—including fulfillment, purchasing, accounting, inventory management, warehousing, or customer service. Ecommerce experience is ideal. (This requirement is flexible for candidates highly qualified in other areas.), • You’re highly organized with great attention to detail, including being diligent about maintaining safe, organized, and clean work environments., • You have an ownership mentality with an inclination for entrepreneurial problem-solving and learning., • You’re excited about systems and process improvement—someone who enjoys getting into the weeds of how things work and making them work better., • You’re a self-starter with the ability to manage your own work effectively., • You’re a great communicator with customers and coworkers., • You’re comfortable both supporting your coworkers and appreciating their support in return. For the right person, working at Campfire Cycling will be a highly rewarding experience. Your efforts will have a direct impact on inspiring people to get out and adventure by bike. • The ecommerce side of Campfire is demanding and full of challenges. For someone who enjoys this work, there’s plenty to do. We’re evolved enough that it’s not chaotic, and we’re at a point where there’s real opportunity to help get the gears turning smoothly., • For someone who loves bicycles, bikepacking, and bicycle touring, this job puts you in close contact with a community of passionate folks—from the products we sell, to the city we’re in, to our customers., • You’ll inherently become a bicycling advocate. Bike shops are the backbone of bicycle advocacy, and doing positive work here is meaningful work for humanity., • We have solid systems and processes in place. We are entering a phase of really being able to take those systems to the next level with in-house programming lead by the owner Josh. This is a great opportunity to be a part of this development with plenty of opportunities to develop new technical skills. We are a small team of cyclists focused on running a great bike shop with a specialty focus on bikepacking. Campfire Cycling launched seven years ago growing up during the pandemic and challenging times in the bicycle industry following. While there have been plenty of sticky spots, we’ve managed to find our way, establishing our brand, and growing our team and offerings. Salary & Benefits • $55,000 salary, • Quarterly profit-based bonuses, • 3 weeks (15 days) PTO To apply, please answer the following questions: • Why are you interested in this position?, • Describe your experience in managing operations, ecommerce fulfillment, purchasing, accounting, inventory management, warehousing, and/or customer service., • Describe your experience and involvement with cycling, bikepacking, cycling communities, and the cycling industry. Apply by January 7th Our Screening & Interview Process We will let you know at each step if you are proceeding. There may be delays of multiple weeks between steps. • Email us answering the above questions, • Fill out our application (sent if you advance), • 30-minute Zoom interview, • 60-90 minute in-person interview (or Zoom if not local)

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Summary: The Content Designer/Writer will work collaboratively with team members and key stakeholders to engage in various aspects of Content Strategy for our clients. Your passion for continuous learning and commitment to professional development is paralleled by your knowledge of Content Design/Writing. Essential Duties & Responsibilities: • Analyze customer experiences to develop content strategies for digital properties., • Propose content and content solutions based on data and customer insights, utilizing keyword research, customer insights and a range of analytics tools to improve content, visibility and audience reach via digital channels., • Define and implement content management processes, including conducting routine content inventories, audits, and evaluations for quality, usability, accessibility, and inclusivity., • Define editorial standards and processes, including style and formatting guidelines., • Produce content models, metadata, taxonomies, and sitemaps., • Collaborate with UX researchers and designers on content design, user journeys and information architecture., • Prepare, organize, and publish content, ensuring the application of plain language guidelines and accessibility practices., • Collaborate with data analysts to optimize content for search engines, social media, and other distribution channels., • Write, edit, and test copy on digital platforms and products as needed., • Perform other duties as assigned. Requirements: Minimum Requirements: • Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications., • 3+ years of experience developing and implementing content strategies for large websites and digital products; 5+ years of total professional experience., • Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions., • A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing)., • Experience working with Agile development teams., • Demonstrated experience working within cross-functional digital teams for at least 4 years., • Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams., • Excellent verbal and written communication skills., • Experience in writing, revising, sourcing, and aggregating content., • Experience using voice of the customer data and analytics to support content strategy., • An understanding of plain language guidelines and accessibility standards., • Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions. Security Clearance: What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job DescriptionDelta Solutions & Strategies is seeking a Combatant Command (COCOM) Space Liaison to provide Advisory and Assistance Services to Headquarters United States Space Force, Chief Operations Office (USSF/COO) in support of U.S. Southern Command. The U.S. Space Forces SOUTHERN (herein “Space-SOUTH”) component, located at Davis-Monthan Air Force Base, Tucson Arizona has an urgent and continuing need for contractor support to provide subject matter expertise and augmented functional expertise to meet a growing set of mission capabilities, planning, and administration of the command. COO is subject to the direction and control of the Chief of Space Operations (CSO) and directs the United States Space Force National Capital Region staff. SF/COO requires contractors technical, operational, and support advisory and assistance services to fulfill these missions. What you will be doing: • Conduct research, analysis, and assessment on Space capabilities as well as emerging Space technologies. Brief/submit assessments to Senior SOUTHCOM leadership, as required., • Support crisis action planning /continuity of operations. Build and display data sets, perform data mining, and assist with the operation of a Space Common Operating Picture platform., • Provide operational-level expertise in Space Force operations including orbital warfare, cybersecurity, readiness, strategic planning, and Space Command & Control. Assess all USSF elements, from missions and systems to personnel and processes and submit comprehensive assessment reports to guide and inform weight of effort and focus areas., • Interface and perform technical and programmatic liaison support with Combatant Commands (COCOMS), Office of the Secretary of Defense (OSD), SAF/SP, SF/IA, and USSF field commands conducting or interfacing with programs, policies, strategies, plans, guidance, and support to global defense posture planning., • Coordinate action within the applicable division, other divisions, HQ Space Staff, and all other relevant stakeholders., • Build products for senior leaders; detailed mission analysis; personnel and facilities planning; contingency planning; guidance updates, security cooperation and partner engagement planning, program, and budget preparation., • Support deliberate planning process, development of operational strategy and doctrine. Assist in developing policy, guidance, and orders to USSF Field Commands. Identify and analyze concepts and technologies for investment., • Provide support to space functions supporting CCDR and components.Tracking/enabling space support to AOR operations. Assessment support to space document reviews of new architectures, capabilities, and shortfalls. Advising & briefing senior leadership on space programs, current issues, and shortfalls.Provide space integration expertise in support of CONOPS and/or plan development. Produce and process Space Support Request to integrate space forces/capabilities for Combatant Commands. Attend and produce products in support of the weekly Combined Forces Space Component Command Operations and Intelligence Brief. Coordinate cross-CCMD space effects/integration iso Combatant Command operations. Attend and participate in the Combatant Command Long Range Planning process. Produce and process request for information on space forces/capabilities to support planning and operations. Provide space expertise to the AOC iso the NC3 treats cell, target development, and the Analysis Correlation and Fusion cell., • Under Title 10, Section 331 authority, the contractor will create plans and orchestrate the proposal and approval process for U.S. military exchange programs including the Depart of the Air Force Exchange and Liaison Program (DAFELP), the Military Personnel Exchange Program (MPEP) and the Engineer and Scientist Exchange Program (ESEP). This effort includes coordinating with U.S. agencies (namely SAF/IA) and Partner nations to provide justification, content, and advocacy., • Review and evaluate multi-source, complex technical intelligence that varies in clarity and validity., • Maintain an active account and leverage the SOCIUM system (non-acronymous) for planning, budgeting, tracking, and reporting on international events in support of SSCI and other activities for Space-SOUTH, including Training and Equipment Lists (TELs)., • Regular strategic communication with senior government leadership, U.S. government agencies, commercial entities, and international partners within the USSOUTHCOM Area of Responsibility. What you will need:, • Master’s Degree plus a minimum of 15 years of experience in Space Operations and/or Space Control., • Space Analysis, Policy, Planning, or equivalent experience/responsibility., • Strong communicator/writer for senior COCOM leaders, • Familiarity with GPS support products, • WIC Graduate (preferred)