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Job Description About Austco Austco is a global manufacturer of hospital and clinical communications hardware and software. We make innovative products that help nurses and caregivers as they care for their patients. Established in Perth, Australia in 1986, Austco builds the most advanced nurse call and clinical communications technology in the world. Austco's corporate head office is located in Melbourne, Australia. Our international offices are located in the USA, Canada, the UK, Singapore and New Zealand. The R&D and Order Fulfilment business units are based in Dallas, Texas. **This position is not eligible for employer-sponsored work authorization. Candidates must be authorized to work in the United States without current or future visa sponsorship." About the Role We are seeking a detail-oriented and articulate Technical Writer to join our team. The ideal candidate will have exceptional English communication skills—both written and verbal—and a passion for creating clear, user-friendly documentation. You’ll work closely with developers, product managers, and support teams to produce and maintain high-quality documentation for our products and internal tools. Responsibilities -Create, edit, and maintain clear, concise, and accurate technical documentation, including user guides, installation manuals, release notes, and API references. -Develop and organize content for both Word-based documents (e.g., reports, manuals) and online documentation portals. -Collaborate with subject matter experts to ensure technical accuracy and consistency across all materials. -Use Markdown (preferred) and other markup or publishing tools to create and format online documentation. -Maintain document version control and ensure consistency of tone, terminology, and branding. -Participate in reviews and continuously improve documentation processes and templates. Qualifications -Excellent command of English, with strong writing, editing, and proofreading skills. -Proven experience in creating technical documentation for software, hardware, or technical services. -Proficiency in Microsoft Word, Adobe Acrobat, Adobe InDesign and other documentation tools. -Experience with online documentation platforms such as Confluence, ReadTheDocs, GitBook, or similar. -Familiarity with Markdown formatting. -Strong attention to detail, organization, and ability to work independently. -Keen curiosity to dig into details of system architecture and understand how things work from a customer perspective by using the system. -Ability to put yourself in the shoes of your audience and anticipate questions and answers from their perspective. -Experience with user-centered design methodologies. -Bachelor’s degree in English, Technical Communication, Computer Science, or a related field (or equivalent experience). Preferred Experience -Experience with version control systems (e.g., Git). -Basic understanding of HTML, CSS, or Markdown-based publishing systems. -Exposure to software development environments or technical writing for APIs. Why Join Us -Collaborative, supportive team culture. -Opportunities for professional growth and cross-functional learning. If you’re passionate about making complex information accessible and engaging, we’d love to hear from you.

Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. Position Description Job Title: External and Internal Communications Specialist Reports To: Director of Communications FLSA Status: Exempt Location: Shared Services Office, Irving, TX Summary: We are seeking an External and Internal Communications Specialist to join Meriton's growing communications team. This role will support day-to-day external communications, internal communications, social media, media relations and brand storytelling to enhance Meriton's visibility and reputation across our industry and markets, and strengthen the presence of our portfolio of 20+ operating companies in their local markets. The External and Internal Communications Specialist will help craft compelling narratives, manage press outreach and develop content that highlights Meriton's growth, expertise and leadership in the Heating Ventilation Air Conditioning (HVAC) Commercial industry. This role is ideal for a strong writer and proactive communicator who thrives on telling stories that connect strategy, brand and audience. Essential Duties and Responsibilities: • Content Development, • Write and edit clear, engaging content for company newsletters and websites, LinkedIn and other social media channels, press materials, thought leadership articles, and more, • Develop M&A communications and content strategy, • Ensure brand consistency and alignment with Meriton and operating company tone and messaging, • Thought Leadership & Executive Visibility, • Work closely with leaders across the Meriton network to develop external and internal communications strategies, • Position Meriton leaders as industry experts through contributed articles, conference participation and speaking opportunities, • Assist with speechwriting, presentations and ghostwriting for executives, • Social Media & Digital, • Develop successful integrated social media and digital strategies to increase visibility and engagement, • Prepare engaging and visual content for LinkedIn and other social media channels for Meriton and our operating companies, • Media Relations, • Develop and manage media relations plans for each of our 20+ operating companies in their local markets and across trade outlets, • Research, build and maintain relationships with trade, business and local media across each of our operating markets, • Draft press releases, media advisories and talking points for company announcements, • Support media monitoring, tracking coverage and identifying opportunities to increase visibility for Meriton and our operating companies, • Event & Campaign Support, • Provide communications support for customer events, trade shows, and sponsorships, • Assist with campaign planning and execution for new markets, acquisitions, and product introductions, • Partnership & Brand Support, • Collaborate with operating companies and their leadership teams to promote regional stories and successes, • Help strengthen brand presence across digital channels and external audiences and Meriton employees, • Regular, consistent and necessary to meet the needs of the business, • Assist the leadership of the Marketing team and other team members with various research projects and/or special projects, • Perform other duties and responsibilities as assigned, • Must conduct self in an ethical, legal, and responsible manner at all times, • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies: • Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions, • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization, • Strong verbal and written communication skills, • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company, • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists, • Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information., • Strong attention to detail, • Ability to work in a fast-paced environment, • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time, • Ability to establish and build effective working relationships with colleagues and staff, • Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices Education/Experience: • 4-6 years of experience in external communications, internal communications, public relations or a related field, • Strong writing, editing and storytelling skills with an eye for media-friendly content, • Experience working with media including pitching, drafting press releases and media training, • Familiarity with media monitoring tools and content management platforms, • Ability to manage multiple deadlines and work collaboratively in a fast-paced environment, • Knowledge of HVAC, construction or B2B industries is a plus but not required, • Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals. with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Travel up to 20% is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Description The Partnership for Large Election Jurisdictions (PLEJ) is a national, nonpartisan community of support, best practices, and peer engagement among election offices serving the largest and most diverse populations in the U.S. PLEJ empowers election leaders to address operational challenges, communicate with clarity and transparency, and drive innovation. Through collaborative problem-solving and practical innovation, PLEJ helps build more resilient, efficient, and voter-focused election systems that improve the experience and confidence of millions of Americans. PLEJ is entering a critical phase of growth and impact—expanding its capacity, strengthening its institutional role, and positioning large jurisdictions as national leaders in election administration. The Senior Communications & Engagement Lead (SCEL) serves as PLEJ's primary lead for member communications, organizational storytelling, stakeholder engagement, and knowledge sharing. Reporting to the Senior Director of Communications and Digital Engagement, this role is responsible for helping PLEJ connect, inform, and engage a growing national network of election leaders while memorializing and communicating the impact of PLEJ’s work. This is a writing-intensive role. As such, it requires an exceptional writer, editor, and storyteller who enjoys transforming complex information, conversations, operational insights, and member experiences into compelling communications products for members, partners, funders, and other stakeholders. The SCEL develops recurring communications products, facilitates peer exchange, manages member-facing content and resources, supports organizational storytelling efforts, and helps ensure that member insights and experiences inform PLEJ's broader work. This individual will play a central role in helping members learn from one another, strengthening engagement across the network, and communicating PLEJ’s impact in election administration. Experience with election administration is valued but not required. Candidates with backgrounds in communications, associations, nonprofits, philanthropy, public affairs, government, civic engagement, membership organizations, or other mission-driven fields are encouraged to apply. The SCEL sits at the intersection of member engagement, organizational storytelling, and practical knowledge sharing—turning member experiences into practical resources, compelling stories, and stronger network connections: Member Communications & Engagement • Serve as a primary communications contact for PLEJ members and stakeholder groups., • Create and maintain member communications through regular member newsletters, updates, and briefings., • Build trusted relationships with election officials, information officers, member staff, and key stakeholders., • Identify member needs, emerging challenges, opportunities, and areas where peer learning may be valuable., • Maintain confidentiality and trust while surfacing field-level insights that can strengthen PLEJ’s work., • Help ensure member perspectives inform organizational priorities and communications efforts and products., • Support member-facing convenings, webinars, trainings, information sessions, and engagement initiatives. Writing and Storytelling & Content Development • Develop compelling written content that supports member engagement and organizational goals., • Draft newsletters, stakeholder updates, funder communications, annual reports, impact reports, case studies, issue briefs, talking points, and other organizational communications (comms) products., • Translate complex operational, technical, and policy into clear, practical, and actionable comms products., • Monitor member needs, field trends, public communications challenges, and emerging operational issues., • Capture member stories, case studies, and examples that uplift members as election administration leaders., • Articulate PLEJ's impact, value, and effects to election administration as a practical, nonpartisan field anchor. Resource Development & Knowledge Management • Curate best practices, lessons learned, and operational insights to develop compelling comms products., • Craft public- and member-facing resources (i.e. toolkits, templates, FAQs, guides, and educational materials)., • Ensure comms resources are timely and responsive to member needs, promoting resilience and public trust., • Manage content strategy and information architecture for PLEJ's member portal and distribution outlets., • Support development of rapid-response resources during high-profile, sensitive, or time-sensitive moments., • Help ensure that PLEJ’s resources uplift practical best practices that reflect the realities of large offices. Organizational Storytelling & Impact Communications • Collaborate with leadership to communicate organizational priorities, milestones, outcomes, and impact., • Develop recurring communications to members, funders, partners, board members, and other stakeholders., • Develop annual reports, impact reports, organizational updates, and other strategic comms products., • Maintain consistent messaging across member, partner, funder, and organizational communications. Workgroups, Peer Learning & Community Building • Help PLEJ Team facilitate PLEJ workgroups, communities of practice, peer-learning activities, and events., • Translate member discussions into practical resources, comms products, and knowledge-sharing tools., • Develop comms materials that foster meaningful dialogue and knowledge sharing among members., • Convert conversations and emerging insights into practical resources, guidance, and comms products., • Identify opportunities for peer learning that moves beyond dialogue to collaboration and implementation. Cross-Functional Collaboration • Work closely with the PLEJ team to support convenings, briefings, and other member-facing programming., • Collaborate with the PLEJ team to identify stories, resources, and examples to inform public-facing comms., • Support organizational initiatives that strengthen member value, engagement, and overall impact., • Contribute to a culture of professionalism, service, collaboration, confidentiality, and nonpartisanship., • Support broader organizational efforts and collaborate across teams to meet evolving priorities, including taking on additional responsibilities as needed that contribute to PLEJ’s mission and impact. Requirements Candidate should demonstrate the following experience, skills, and leadership qualities: • 7+ years of experience in communications, stakeholder engagement, membership engagement, public affairs, coalition-building, organizational communications, or a related field., • Exceptional writing, editing, and storytelling skills, supported by a portfolio of work demonstrating the ability to communicate complex topics to diverse audiences, particularly in high-stakes environments., • Experience developing recurring comms products such as newsletters, annual reports, impact reports, stakeholder updates, toolkits, briefs, case studies, grant reports, or funder communications., • Demonstrated ability to translate complex operational topics into clear, actionable comms products., • Experience facilitating communities of practice, peer-learning networks, or stakeholder convenings., • Strong relationship-building, coalition-management, project management, and organizational skills., • Ability to exercise sound judgment, maintain confidentiality, and manage sensitive information., • Commitment to nonpartisanship, professionalism, and public service., • Experience working with election administration, government agencies, civic institutions, membership organizations, associations, nonprofit networks, voting systems, or democracy-related issues., • Experience managing knowledge-sharing platforms, member portals, or online communities., • Experience working across coalitions, associations, member networks, or multi-jurisdictional initiatives., • Exceptional writer, editor, strategic storyteller, and content developer to support peer exchange/growth., • Skilled facilitator, convener, and relationship/community builder to build trust with the member network., • Strong listener and information synthesizer with the ability to translate complexity into clarity., • Sound judgment in sensitive, high-pressure, or politically charged environments., • Experience with knowledge management, resource development, and cross-functional collaboration., • Sound judgment and discretion, with a commitment to nonpartisanship, confidentiality, and public service., • Stronger Member Communications & Engagement: PLEJ members receive clearer, more consistent, and more useful communications that help them stay informed, connected, and engaged across the network., • High-Quality Storytelling & Content Production: PLEJ regularly produces compelling newsletters, reports, case studies, stakeholder updates, and impact communications that translate member experiences into clear and actionable stories., • Improved Funder & Partner Communications: Funders and partners have a stronger understanding of PLEJ’s value, progress, and impact through regular, thoughtful, and well-written updates., • Increased Resource Utilization: PLEJ members more regularly access and use PLEJ resources, tools, templates, and member portal content to support their communications and operational work., • Greater Visibility of Member Innovations: Member innovations, lessons learned, and best practices are more consistently captured, shared, and elevated across the PLEJ network., • Stronger Knowledge Capture & Dissemination: Insights generated through workgroups, convenings, and member engagement activities are more consistently translated into practical resources, communications products, and shared learning opportunities., • Clearer Organizational Impact Narrative: PLEJ more consistently communicates how its work strengthens election administration, supports large jurisdictions, and contributes to a more resilient, voter-focused election system. Benefits Compensation & Location • Salary range: $113,890.00 – $136,082.00, commensurate with experience., • Location: Flexible, with regular travel for staff meetings, member convenings, and national engagement (up to 30%)., • PLEJ is a fully remote team. This role must be located and performed within the United States and be online and available between the hours of 9a and 5p ET, regardless of where candidate lives., • Candidates must be legally authorized to work in the United States at the time of hire., • Benefits: PLEJ offers a generous benefits package including:, • Fully covered medical, dental, vision, short-term and long-term disability, and term life insurance premiums for the employee (employee’s family may be added at employee’s expense), • Unlimited PTO, • 14 observed holidays and generous holiday schedule, • 401(k) retirement plan The Partnership for Large Election Jurisdictions (PLEJ) is a 501(c)(3) nonpartisan, nonprofit organization committed to providing a community of support to election jurisdictions nationwide. PLEJ is an equal opportunity employer. Employees and job applicants are protected from discrimination based on race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit-based factors. These protections apply to all employment decisions, including recruitment, hiring, performance evaluations, promotions, training, and career development. Additionally, PLEJ provides employees and applicants reasonable accommodations for disabilities; for pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. This job description is intended to outline the general scope and responsibilities of the position and may be subject to updates based on organizational needs. It does not constitute a contract of employment.

The Documentation team creates engaging and informative technical content, particularly our public product documentation: _. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America. What You’ll Do: Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes. Who You Are: You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. You have publicly available technical writing samples. You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). You have written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling. You enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote

Location: United States Work Mode: 100% Remote, every other Friday off At Loka, the work we do has cut billions in food waste, helped children around the world learn to read, and supported everything from barbershop apps to cancer research. Since 2023 alone, we've helped launch more than 500 AI projects for bold startups and household brands. We're the AWS Innovation Partner of the Year, and we've built an award-winning marketing engine that's helping move the services industry forward. All of this, and we still enjoy every other Friday off of work (yes, really). That's the broad pitch. Now let's talk about you. I'm the CMO and I'm looking for a Senior Content & Communications Lead who is an exceptional writer, sharp thinker, and obsessive about clarity. This is a hands-on senior IC role. You'll own our content end-to-end — long-form, short-form, sales enablement copy, web, email, and narrative assets that shape how Loka is perceived by AWS sellers, buyers, and the market. You'll partner closely with me at first, then within 6 months be trusted to ship externally without oversight, make confident editorial calls, and raise the quality of every piece of communication that goes out under Loka's name. This is not a role for someone who wants to wait to be told what to write for a year. I'm looking for someone who deeply understands what we do, who we serve, and how we win — and turns that understanding into sharp, accurate, audience-ready writing. Someone who takes a vague brief and comes back with a structured plan. Someone who can sit on a call with an engineer, a client, or an AWS AM and translate what they heard into content that actually lands. Background in engineering, cloud, software, services, or B2B tech is essential. Loka is a full-stack software consultancy — we build production AI, agentic systems, cloud migrations, and data platforms for regulated industries. The best version of this role is filled by someone who already speaks the language: a former engineer who moved into content, a writer who has spent years at a cloud/AI/SaaS company, an editor who covered enterprise tech, or someone who grew up in B2B services. Engineering background is the strongest plus. If you've only written about consumer brands or lifestyle topics, this isn't the right fit. I'm looking for someone with the rigor to translate technical substance into content that lands. You ask sharp questions. You explain your choices. You care about audience and objective as much as craft. You should also be deeply fluent in how content and marketing are evolving. You can talk clearly about how you're using AI and agents to scale your work, where those tools create leverage, and where human judgment still matters most. We move fast at Loka, but we do it sustainably. We care about long-term growth in our team and business, not short-term burnout. If you're nodding along enthusiastically, I'd love to meet you. • Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives, • Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers, • Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding, • Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand, • Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now, • Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments, • Defend editorial choices with clear reasoning rooted in audience and objective, • Hold the Loka brand and voice across every format and channel, • Self-edit before handoff. Don't hand over work you can't defend as ready to ship, • Produce content that captures the "so what" for AWS sellers and buyers, not just surface-level summaries, • Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing, • Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain, • 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company, • A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus., • Exceptional writing skills across formats: long-form, short-form, email, sales assets, • Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences, • Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship, • Excellent verbal and written English communication skills, • Strong organizational skills and the ability to manage multiple fast-moving priorities, • Deep curiosity about AI-enabled content workflows and good judgment about their limitations, • Based in the United States with eligibility to work in the US, • 5/4 schedule with every other Friday off — 26 extra days off a year, • 100% remote work, • Premium health insurance, • 401(k) matching, • Short- and long-term disability coverage, • Paid sick days and local holidays, • Premium mental health subscriptions, • Continuous Learning Support, • And more If you're a writer with strong judgment, clear editorial instincts, and the curiosity to help a team do better work that actually matters, apply now. Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Location: United States Work Mode: 100% Remote, every other Friday off At Loka, the work we do has cut billions in food waste, helped children around the world learn to read, and supported everything from barbershop apps to cancer research. Since 2023 alone, we've helped launch more than 500 AI projects for bold startups and household brands. We're the AWS Innovation Partner of the Year, and we've built an award-winning marketing engine that's helping move the services industry forward. All of this, and we still enjoy every other Friday off of work (yes, really). That's the broad pitch. Now let's talk about you. I'm the CMO and I'm looking for a Senior Content & Communications Lead who is an exceptional writer, sharp thinker, and obsessive about clarity. This is a hands-on senior IC role. You'll own our content end-to-end — long-form, short-form, sales enablement copy, web, email, and narrative assets that shape how Loka is perceived by AWS sellers, buyers, and the market. You'll partner closely with me at first, then within 6 months be trusted to ship externally without oversight, make confident editorial calls, and raise the quality of every piece of communication that goes out under Loka's name. This is not a role for someone who wants to wait to be told what to write for a year. I'm looking for someone who deeply understands what we do, who we serve, and how we win — and turns that understanding into sharp, accurate, audience-ready writing. Someone who takes a vague brief and comes back with a structured plan. Someone who can sit on a call with an engineer, a client, or an AWS AM and translate what they heard into content that actually lands. Background in engineering, cloud, software, services, or B2B tech is essential. Loka is a full-stack software consultancy — we build production AI, agentic systems, cloud migrations, and data platforms for regulated industries. The best version of this role is filled by someone who already speaks the language: a former engineer who moved into content, a writer who has spent years at a cloud/AI/SaaS company, an editor who covered enterprise tech, or someone who grew up in B2B services. Engineering background is the strongest plus. If you've only written about consumer brands or lifestyle topics, this isn't the right fit. I'm looking for someone with the rigor to translate technical substance into content that lands. You ask sharp questions. You explain your choices. You care about audience and objective as much as craft. You should also be deeply fluent in how content and marketing are evolving. You can talk clearly about how you're using AI and agents to scale your work, where those tools create leverage, and where human judgment still matters most. We move fast at Loka, but we do it sustainably. We care about long-term growth in our team and business, not short-term burnout. If you're nodding along enthusiastically, I'd love to meet you. • Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives, • Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers, • Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding, • Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand, • Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now, • Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments, • Defend editorial choices with clear reasoning rooted in audience and objective, • Hold the Loka brand and voice across every format and channel, • Self-edit before handoff. Don't hand over work you can't defend as ready to ship, • Produce content that captures the "so what" for AWS sellers and buyers, not just surface-level summaries, • Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing, • Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain, • 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company, • A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus., • Exceptional writing skills across formats: long-form, short-form, email, sales assets, • Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences, • Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship, • Excellent verbal and written English communication skills, • Strong organizational skills and the ability to manage multiple fast-moving priorities, • Deep curiosity about AI-enabled content workflows and good judgment about their limitations, • Based in the United States with eligibility to work in the US, • 5/4 schedule with every other Friday off — 26 extra days off a year, • 100% remote work, • Premium health insurance, • 401(k) matching, • Short- and long-term disability coverage, • Paid sick days and local holidays, • Premium mental health subscriptions, • Continuous Learning Support, • And more If you're a writer with strong judgment, clear editorial instincts, and the curiosity to help a team do better work that actually matters, apply now. Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! We’re hiring a Documentation Engineer to join our Product team at ClickHouse! Our documentation serves as the initial point of contact for developers learning about ClickHouse. Given the fiercely competitive landscape of real-time analytical databases and their alternatives, it is imperative that our ClickHouse documentation sets the standard for excellence. We are actively seeking a talented technical writer, ideally with an engineering background, who is deeply passionate about crafting exceptional developer experiences and producing top-tier documentation. What will you do? • Partner with engineering and product teams on how to best convey ClickHouse’s features in a clear, concise, but comprehensive manner catering to developers with diverse experience levels in ClickHouse and other databases., • Write documentation and guides for new features launched by engineering and product teams., • Proactively engage with the GitHub community to address and resolve any issues pertaining to documentation. This can include: attentively responding to requests for enhancements, such as adding clarity, rectifying errata, and incorporating any other necessary improvements., • Foster a culture of continuous improvement within the team by consistently refining and optimizing our processes and style guides. Additionally, actively collaborate with cross-functional teams to drive collective efforts aimed at enhancing our overall efficiency and effectiveness., • Create scripts and automation to keep documentation up-to-date. What you bring: • Previous demonstrated skills such as published technical content, documentation, or blog posts for an infrastructure or developer tools product., • Extensive experience working with databases, data warehouses, and SQL., • A passion for great developer experiences and products., • Strong English language writing skills., • Ability to work cross-functionally with engineering and product teams, and other technical writers or contractors. Bonus Points: • Basic scripting skills (JavaScript, Python), • Basic knowledge of modern full-stack web development technologies (React, Node.js, CSS), • Computer science or engineering degree (or related field) #LI-Remote The typical starting salary for this role in the US is $127,000 - $160,000 USD The typical starting salary for this role in US Premium Markets is $141,000 - $176,000 USD For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at _. • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries., • Healthcare - Employer contributions towards your healthcare., • Equity in the company - Every new team member who joins our company receives stock options., • Time off - Flexible time off in the US, generous entitlement in other countries., • A $500 Home office setup if you’re a remote employee., • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values . Check out our or follow us on _ to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see _ for our Privacy Statement.

About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Compensation: $150,000-190,000/year Team & Position Details: The Developer Experience team is a new and growing practice at Virtru, focused on empowering developers to build with Virtru tools and the OpenTDF open source ecosystem. We're seeking a Documentation Engineer to join the team at a pivotal moment in our growth. As our Virtru and OpenTDF open source SDKs expand to serve thousands of developers across enterprise, government, and open source ecosystems, our documentation has become one of the most important touchpoints between Virtru and the developers who depend on us. This role exists to own that touchpoint. You'll treat Virtru's developer documentation as a product: benchmarking our developer experience against industry leaders, shipping interactive docs and content infrastructure, and producing the kind of guides and content developers actually want to use. You'll partner closely with our Senior Developer Experience Engineer, SDK teams, and product partners to shape the strategy — and you'll write the docs, ship the code, and produce the content that brings it to life. You'll join our Developer Experience team as a key partner with real influence on the strategy, tools, and culture we build together. The team is small and fast-moving, and we're looking for someone who's excited about that kind of ownership. This is the right role for a senior technical writer ready to own docs-as-code and infrastructure alongside content production, or for a documentation engineer who wants to operate with significant scope and strategic latitude in a growing developer-facing platform. This position is remote and reports to Virtru's Developer Experience team lead. As a Documentation Engineer, your responsibilities will include: • Docs as a Product: Own Virtru's developer documentation end-to-end — information architecture, content quality, user experience, and the platform it runs on. Benchmark our docs against industry-leading developer experiences and lead the roadmap that gets us to that bar., • Interactive & Accessible Documentation: Design and ship interactive docs experiences — embedded code samples, runnable examples, API explorers, video walkthroughs — that meet developers where they are. Hold a high bar for accessibility, performance, and the kind of polish that makes docs feel delightful rather than obligatory., • Content Production: Write cookbook-style guides, tutorials, conceptual explanations, and reference material. Produce screencasts and video walkthroughs for high-impact developer workflows., • Working API Examples: Treat code samples as first-class documentation. Build and maintain a library of working, copy-pasteable, version-tested API examples across our supported SDKs and languages — examples that compile, execute, and demonstrate the actual workflows developers care about., • Docs Infrastructure: Own the documentation platform — site generation, CI, preview environments, content tooling, search, analytics — and improve it as a first-class engineering surface, not a black box you write into., • Agentic Coding: Use modern agentic coding tools (Claude Code, Cursor, and similar) fluently to ship docs content, infrastructure, code samples, and process improvements at speed., • Documentation Processes: Establish and own the processes that make documentation scale — contribution guides, style guides, review SLAs, audit cadence, and the workflows that let SDK engineers and internal teams contribute high-quality content., • Cross-Team Collaboration: Partner with the Developer Experience team, SDK teams, product managers, and the open source community to ensure documentation evolves alongside the platform. Skills that will help you thrive in this role: • 5+ years in technical writing, documentation engineering, developer experience, or developer education roles, with software developers as the primary audience, • Documentation as a craft: a portfolio of clear, accurate, well-structured developer documentation you can point to and discuss in depth, • Docs-as-code experience: comfort opening PRs against the docs platform itself — modifying site generators, CI workflows, content tooling, and search infrastructure — not just authoring Markdown. We're open to senior technical writers who don't yet own infrastructure today but have the demonstrated aptitude and explicit desire to grow into it., • Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and producing actionable roadmaps — not just executing the next ticket, • UX and accessibility sensibility: an understanding of how developers navigate docs, where they get stuck, and what good information architecture feels like in practice, • Comfort with agentic coding workflows (Claude Code, Cursor, or similar) as a daily tool for shipping docs and infrastructure, • Content production fluency: strong writing, ability to produce screencasts and video, and the judgment to know which format fits which audience, • Familiarity with APIs, SDKs, and developer workflows — you don't need to write production code, but you should be able to read it, run examples, and reason about what a developer is trying to accomplish, • Code examples as a craft — experience producing and maintaining working, runnable code samples (not pseudocode or stubs) in at least one major SDK language, with strong opinions about what makes an example actually useful, • Comfort with autonomy — you're at your best defining and owning your scope on a small, fast-moving team rather than working from a tightly defined ticket queue Bonus Qualifications: • Prior software engineering experience, or a background as a product manager working closely with developer-facing teams, • Experience with documentation platforms such as Docusaurus, Mintlify, ReadMe, or similar, • Familiarity with OpenAPI specifications or interactive API documentation, • Open source community participation or contributions, • Experience with security, encryption, or data privacy products Virtruvian qualities that will set you up for success: Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence Strong sense of urgency with an action-oriented mindset Able to collaborate and adapt to shifting priorities as business needs evolve Comfortable with asynchronous communication including slack, email, zoom, etc. Perks & Benefits: At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as… A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow. Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social! Access to an Employee Assistance Program Access to Headspace, a mental health app tailored to your specific needs. A flat 3% contribution to your retirement account A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first. In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include: Competitive compensation Generous parental, medical, and bereavement policies Uncapped commissions for Sales roles 401K contribution and stock options Full medical, dental, and vision benefits New Hire Swag and IT Welcome boxes Structured semi-annual 360° performance reviews Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. Onebrief is looking for an energetic, strategic, and engaging technical content development specialist to serve as a Proposal Technical Writer/Content Manager. The Proposal Technical Writer/Content Manager will serve as a technical writer and content developer and curator that will promote and execute capture strategies aimed at securing government contracts, grants and research programs with various federal agencies aligned with Onebrief’s mission. Our Capture Management team is looking for high performers who can scale processes and operations in unique and novel ways, including leveraging AI/ML. The Proposal Technical Writer/Content Manager will be the leader of translating ideas and concepts within Onebrief’s sales personnel, product managers, customer relationship managers, government relations personnel, and engineers' heads into understandable applications, solutions, and value propositions that directly addresses customer needs and inspires their engagement. The position reports to the Head of Capture Management and is an Individual Contributor role. You are self-motivated in figuring out the right messaging and value propositions the resonate with targeted customers and translates into solving their problems. You will be the company SME in producing value proposition and customer messaging that win customers over and win contracts. You want to take ownership in having direct impact on Probability of Win (PWin) by improving document language and ensuring customer needs and problems are fully addressed in all shaping and proposal documents. You're excited about the opportunity to scale and share your expertise within the organization by creating a content repository that can be leveraged by automation and AI tooling, which you’ll play a key role in defining. You're a big picture strategic thinker who loves to create improvement and scale across the organization while having the ability to work independently and collaboratively within cross-functional teams. Develop government proposal and influencing documentation, transferring and translating knowledge from technical subject matter experts into understandable descriptions that address customer problems Create persuasive, engaging, and differentiating documentation that clearly communicates value propositions, benefits, and impacts to customers, markets, industry, and national security interests Author, co-author, and ghost-write whitepapers, position papers, unsolicited proposals, thought leadership, and shaping documents Develop compelling, differentiating content on competitive RFP proposals, sole source responses, and proactive proposals Translate Onebrief’s technology uniqueness and merit into business value and problem-solving solutions that are understandable by non-technical readers Create and apply processes, assets, content libraries, and frameworks to improve and scale company content across the broader Onebrief business Train and coaching authors of similar documents to improve their persuasive writing abilities that directly address customer needs, requirements, and evaluation criteria Evaluate, recommend, and potentially lead the implementation of new technologies that provide scale, automation, and quality improvement of proposal and influencing documents, including software and AI/ML for enhanced writing, content, and document creation Minimum Qualifications: Ability to obtain a US Government Security Clearance (US Citizenship required) Bachelor's degree with 6+ years of experience in a relevant field such as business, marketing, communications, or a related area with a strong emphasis on technical writing. 6+ years of experience with technical writing, technological translation, proposal writing and strategic content management Experience with developing value propositions for customers to provide solutions to problems. Preferred Qualifications: Active US Government Security Clearance with a minimum of Secret level Master's degree in technical or business or a related field. Experience working on programs with federal information handling and security requirements. Experience in developing technology solutions Experience with federal procurement processes, regulations (e.g. FAR/DFARS), and contracting vehicles, including writing proposals for competitive RFPs and sole source solicitations. Notice to Third Party Recruitment Agencies Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.

About Infracost Since launching Infracost in 2021, we’ve been pulled by FinOps practitioners and Platform engineers who all want to Shift FinOps Left. We enable them to proactively find and fix cloud cost issues before they hit production. We plug directly into developer workflows (like GitHub and Azure Repos), show cost impact in pull requests, enforce tagging and FinOps best practices. We also integrate directly into AI code generation tools (like Claude and Copilot), to ensure that the code generated from the start is efficient and economical. We're backed by Sequoia, Pruven Capital, Y Combinator, and trusted by Fortune 500 enterprises. You'll join a small, experienced, and supportive team that's shipping fast, solving real infrastructure problems, and having fun while doing it. About the role As Marketing Lead at Infracost, you will develop and execute marketing strategies to drive customer acquisition and brand awareness, create and maintain the marketing calendar, own messaging, build and manage marketing content including website copy, blog posts, case studies etc. You’ll work directly with our CEO and co-founder, Hassan. We love data driven decisions, and sometimes to get real data we have to make bets. We love a self-starter mentality, in fact it is one of our key cultural pillars (JEDI), and we see it working across the company every day. You’ll also be working with everyone else on the team - from engineering to product to sales. You’ll pull people in to do demos, webinars, write content, and attend events (our big one is FinOps X in San Diego every year). If you love wearing multiple hats (we are a startup), balance strategic direction with hands-on execution, and contribute ideas, you will love it here! We also love experimenting, so let’s put some ideas to the test and see how well they work. Finally, as we grow, we will need to build the team around you. Excited to meet you Timezones This position must be based in US and Canada timezones and will work closely with our founders on the West Coast. We are fully remote and have our all-company weekly meetings at 10am Eastern / 7am Pacific. What you’ll be doing Managing the end to end of our marketing function Looking after, and iterating on the Marketing funnel and KPI dashboard Owning our marketing strategy, and driving customer acquisition Creating and owning the marketing calendar Working across the company to create collateral, videos, bringing together events Be up for building a small and powerful team once settled in In the first 30/60/90 days… Let’s hit the ground running. In the first 30 days, we will onboard you to Infracost, and show you our current marketing funnels, numbers, KPIs etc. You will also have meetings across the company, to get a better picture of everything that is going on. Then, let’s get your first campaign started (brief written, assets in progress). By 60 days, you'll have run your first campaign end-to-end, and we'll be reviewing results together to inform the next quarter's plan. **We will look at what is working and what isn’t, and let’s iterate together. By 90 days, you are rocking and rolling. We are executing across the board, and we are planning our next big steps. What we are looking for 5+ years of B2B marketing experience, ideally in SaaS or developer tools Proven ability to own and drive pipeline as a solo marketer and small team Strong project management experience running email campaigns, GTM campaigns, sales enablement Bias toward action; you'd rather ship something imperfect and iterate than wait for perfect Comfortable marketing to technical audiences — you don't need to be an engineer, but you need to earn their respect Strong writer who can produce clear, credible copy across formats (website, email, long-form, social) Hands-on with marketing tools. We currently use Close as our CRM (easy to learn), CommonRoom, Google Analytics, Mailchimp etc. Experience with FinOps, developer tools, DevOps, or cloud infrastructure is a strong plus This might not be a good fit if You’ve never worked at a startup before You don’t like the AI disruption that is happening to marketing Your preferred stance is ‘perfect’ over ‘good’ You are not up for ambitious and tight deadlines What we value Ustomer, not customer: It is all about seeing us and the customer as one. We like to be a part of the user’s team, and help them however we can. If the user is not successful, then we will not be either so we try to walk in their shoes. It's more than work - we build relationships and community with users and customers. Open is our core: Put yourself out there. Show your learning. Transparency builds confidence. Encourage sharing the good and the bad. The best decisions are made when everyone has access to all the data. Be straightforward and kind, feedback is about your work not your person. Let's JEDI: Let’s Just Effing Do It! Own it and move fast. A good plan fiercely executed now is better than a perfect plan later. We ask for help and unblock each other. The main thing is to keep the main thing the main thing. Benefits Fully remote team Two meetups a year - we’ve been to Croatia, Barcelona, Berlin, San Diego, and Orlando Employee-friendly equity terms, including a _ 401k matching (US) Health, dental, and vision insurance (US) 31 days paid leave per year (includes national holidays) 12 weeks paid parental leave About the interviews 25 minute initial chat 55 minutes with Hassan (CEO and co-founder) 55 minutes with Andre (our content marketing contractor) and Robby (our sales lead) 30 minute chat with Ali and Alistair (co-founders) Reference checks and let’s get you the offer!

The Customs Entry Writer opportunity is designed for a customs professional capable of facilitating an impact role with the PGL Customs Brokerage Team. The Customs Entry Writer will facilitate the preparation and submission of the documentation necessary for the clearance of goods through customs for PGL's most valued and dynamic customers. Tasks: • Review import and export documents, including invoices, packing lists, and other relevant paperwork, to ensure accuracy and completeness., • Prepare and submit customs entries, • Ensure that all shipments meet applicable customs laws and regulations, including those related to tariffs, duties, and trade restrictions., • Classify goods according to the Harmonized System (HS) codes., • Calculate the estimated customs duties and applicable taxes to be paid, based on the value and classification of the goods., • Coordinate communication to prevent or resolve any issues or delays related to customs clearance., • Create accurate and timely records of all customs entries and related documentation. Work Activities: • Observing, receiving, and otherwise obtaining information from all relevant sources., • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information., • Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data., • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards., • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail., • Keeping up-to-date technically and applying new knowledge to your job., • Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form., • Analyzing information and evaluating results to choose the best solution and solve problems. Qualifications: Education and Experience: Years of Experience: 1 - 3 Years of progressive experience facilitating customs clearance and compliance responsibilities. Education: Industry related degree and/or certification Knowledge: Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life. Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Skills: Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Speaking — Talking to others to convey information effectively. Writing — Communicating effectively in writing as appropriate for the needs of the audience. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Service Orientation — Actively looking for ways to help people. Abilities: Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Written Comprehension — The ability to read and understand information and ideas presented in writing. Near Vision — The ability to see details at close range (within a few feet of the observer). Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Written Expression — The ability to communicate information and ideas in writing so others will understand. Speech Clarity — The ability to speak clearly so others can understand you. Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. Speech Recognition — The ability to identify and understand the speech of another person. Tools: • Desktop computers, • Facsimile machines, • Laptop computers, • Special purpose telephones, • Multi-line telephone systems Technology: • Compliance software, • Electronic mail software, • Enterprise resource planning ERP software, • Manufacturing resource planning MRP software, • Customer resource management CRM software, • Logistics and supply chain software (CargoWise ediEnterprise), • Spreadsheet software, • Microsoft Excel and other office applications

WEBSITE MARKETING MANAGER Remote (ET & CT time zones only – some travel required) About Us Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit—using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we’re a catalyst for economic mobility. A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of “43 Start Ups to Bet Your Career On in 2025” by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond. What We Need Someone who will own _ end-to-end and prepare it to handle orders of magnitude more viewers as our brand organically grows, our partnerships deepen, and agentic traffic becomes just as important as human traffic. The site currently serves three distinct audiences (employer buyers, university buyers, and prospective students) across two business lines, and is built on Sanity CMS, with no single person accountable for strategy, performance, or quality. You will change that. This is not a content coordinator role, nor a dev role. It's a strategic leadership role where you'll partner closely with product, marketing, and company leadership to shape how our brand shows up in the world. We have a clear vision for where we're headed and strong instincts on brand and UX — what we're looking for is the expertise to pressure-test that vision, sharpen it, and bring it to life. We are looking for someone who thinks like a marketer, operates like a builder, and can look at a messy multi-audience website and immediately see the architecture problem underneath. You’ll be expected to simultaneously do three things: fix what's not working, build scalable systems that should have existed, and drive measurable outcomes from the web channel. What You’ll Do Strategy & Architecture Drive the site strategy to deliver large-scale inbound growth and exceptional experiences for organic inbound traffic, agentic LLM interactions and channel partnerships Own a strong POV on how the site should be structured to best serve our multiple audiences Own the site roadmap and prioritize ruthlessly given resource constraints Make and defend recommendations on CMS tooling (we're on Sanity today but open to change) Performance & Growth Own SEO and GEO end-to-end: technical health, content strategy, agentic optimization, keyword targeting across B2B and D2C audiences Build and optimize conversion paths for each audience — employer pipeline, university inquiries, student acquisition Instrument the site properly: analytics, tracking, attribution; make sure we know what's working Content & Experience Own the publishing workflow — from brief to live — working with internal stakeholders and external contractors (copywriters, designers, developers) as needed Collaborate with peers to integrate dynamic content into the website from internal and external sources of truth Ensure the site reflects Clasp's brand with consistency and quality across every page Keep content current across a fast-moving policy and product landscape Operations Manage external contractors and agency relationships as needed Be the internal point of contact for anything touching the website — eng, marketing, sales, leadership In collaboration with engineering and information security maintain the reliability and secure operations of the website What You’ll Need Must Have 4–7 years of experience in digital marketing, web strategy, or growth — with at least some of that owning a website or web channel directly Demonstrated ability to think architecturally about multi-audience web experiences, not just execute on tasks Strong working knowledge of SEO and GEO (both technical and content-side) Experience and excellence with modern CMS platforms — Sanity, Webflow, Contentful, or comparable Analytically grounded: you use data to make decisions and can build the reporting infrastructure if it doesn't exist Strong writer and communicator — you'll be writing briefs, making recommendations to leadership, and occasionally writing copy yourself Proven experience leveraging AI tools to automate manual tasks and research & implement best practices in modern web marketing Nice to Have Experience with B2B and B2C audiences on the same site or domain family Familiarity with healthcare, HR tech, or fintech verticals Basic HTML/JS/CSS — enough to not be blocked when a developer isn't available Experience managing contractors or small agency relationships What We Give In Return Competitive cash and equity compensation Health benefits (health, dental, & vision) Student loan repayment benefits 401k matching Commuter benefits Flexible PTO policy Opportunities to grow and perform in a fast-paced environment alongside a stellar team. Salary The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $130,000 to $140,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent. Closing If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team! We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

We are looking for a talented Technical Content Writer with a strong understanding of software development technologies, programming languages, tools, and methodologies. The ideal candidate will have 3+ years of experience in technical writing and be able to translate complex technical concepts into clear, concise, and engaging content for our target audience of developers, engineers, and technology enthusiasts. Responsibilities: • Research, write, and edit technical content, including articles, blog posts, tutorials, whitepapers, and documentation, • Collaborate with subject matter experts, developers, and other team members to gather information and ensure accuracy and relevance of content, • Stay up-to-date with the latest trends, developments, and best practices in software development and related technologies, • Create content that is optimized for SEO and drives organic traffic to our website, • Work closely with the marketing team to develop content strategies and plans that support our overall marketing objectives, • Participate in brainstorming sessions and contribute ideas for new content initiatives and projects., • Bachelor's degree in Computer Science, Information Technology, Technical Writing, or a related field, • 3+ years of experience as a technical writer, with a strong portfolio of published articles, blog posts, tutorials, or other technical content, • Excellent writing and editing skills, with the ability to explain complex technical concepts in a clear and concise manner, • In-depth knowledge of software development technologies, programming languages (e.g., Java, Python, JavaScript, C++), tools (e.g., Git, Docker, Jenkins), and methodologies (e.g., Agile, DevOps), • Familiarity with SEO best practices and the ability to optimize content for search engines, • Strong research skills and the ability to quickly learn and understand new technologies and topics, • Attention to detail and a commitment to delivering high-quality work on tight deadlines, • Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Preferred Qualifications: • Experience with content management systems (CMS) and publishing platforms, • Knowledge of graphic design principles and tools (e.g., Adobe Creative Suite), • Experience with video script production, • Active participation in online developer communities, forums, or open-source projects., • Competitive salary and benefits package, • Flexible work schedule, • Opportunities for professional development and career growth, • Dynamic and collaborative work environment, • A Great Place to Work UK - company.