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Senior Technical Writer, GemTalk Systems | Beaverton, Oregon (Remote-Friendly) | Full-Time Who We Are GemTalk Systems is a privately held software company headquartered in Beaverton, Oregon, and home of the GemStone/S Object-Oriented Data Management System. As the successor to GemStone Systems (founded in 1982), GemTalk has supported enterprise customers for over four decades across finance, insurance, transportation, telecommunications, and utilities. GemStone/S 64 Bit powers mission-critical, 24×7 applications requiring high-volume transaction processing and extreme reliability. The product portfolio includes GemBuilder for Java, GemConnect for Oracle, and GemBuilder for Smalltalk (GBS). Customers span major financial centers worldwide, including New York, London, Zurich, Toronto, and Barcelona. In 2026, GemTalk Systems announced its acquisition by Emergence to advance the next era of mission-critical infrastructure software. The Mission Own comprehensive documentation strategy and execution for GemTalk's core database and middleware products across release cycles. What You'll Do Plan and deliver production-ready documentation for each GemTalk product release aligned with software timelines. Produce installation guides, administration manuals, API references, programming guides, migration guides, and release notes. Translate engineering specifications, code, and interviews into clear, precise prose for developer audiences. Audit existing documentation libraries for gaps, inconsistencies, and outdated content; execute remediation with measurable improvements. Establish and enforce documentation standards, style guides, and templates across all GemTalk publications. Partner with software engineers and SVP/CTO to capture new features and breaking changes during product planning cycles. Create and maintain customer-facing knowledge base articles, FAQs, troubleshooting guides, and technical notes based on support feedback. Gather feedback from customers and support engineers to continuously improve documentation usability. Own the documentation toolchain, publishing pipeline, and source control for all documentation assets. Produce print-ready PDF, HTML, and web-based searchable documentation formats. Create and maintain graphics and diagrams (PNG, SVG) to illustrate system architecture and workflows. What We're Looking For Must-haves 5+ years of technical writing experience for developer-facing software like databases, application servers, or infrastructure software. Proven ability to understand complex technical systems by reading code and collaborating with engineers; portfolio demonstrating clear, well-structured documentation. Experience documenting APIs, command-line tools, configuration files, system administration procedures, and release notes. Proficiency with documentation tools like Adobe FrameMaker, DITA, Docusaurus, AsciiDoc, LaTeX, or similar. Proficiency creating and editing graphics files (PNG, SVG). Comfort working in Linux/Unix environments, running commands, and reading code in C, C++, Smalltalk, Java, and Python to verify accuracy. Strong organizational and time management skills to manage multiple simultaneous documentation projects across release schedules. Nice-to-haves Familiarity with object-oriented programming concepts and languages like Smalltalk, Python, or Java. Experience documenting database systems, transaction processing platforms, or enterprise middleware. Background working in small, highly technical teams where self-direction and broad ownership are expected. Exposure to financial services, insurance, or telecommunications software environments. Experience with single-sourcing documentation for multiple product versions or configurations. Who You Are You've spent five or more years documenting complex technical systems for developer audiences. You read code to understand how systems actually work, not just what engineers tell you. You've identified documentation gaps in past roles and proposed concrete solutions with scope and effort estimates before being asked. You expand your charter to solve adjacent problems like knowledge base architecture or single-sourcing strategies, then drive adoption. You measure whether your documentation actually reduces support tickets or improves onboarding time rather than assuming completion means success. You mentor junior writers and actively solicit feedback from engineers, support teams, and customers. When data contradicts your initial approach, you change your position publicly. You've refactored inherited documentation systems to improve clarity and maintainability. You work well in small, technical teams where you direct your own work and collaborate deeply across functions. What We Offer Market-competitive salary. Location: Beaverton, Oregon, with remote-friendly flexibility. A role with significant ownership and direct impact on a product trusted by major global enterprises. Collaborative, deeply experienced engineering team with decades of domain expertise. Stable, mission-critical work: We have powered enterprise systems continuously for over 40 years. The opportunity to grow with a company at an exciting inflection point following its acquisition by Emergence.

IXL Learning, a developer of personalized learning products used by millions of people globally, is looking for a Proposals Writer to support IXL’s proposal development strategy. In this role, you will collaborate with departments across the company to develop winning proposals that effectively communicate IXL’s product value and foster strong district and state partnerships. The ideal candidate is organized, detail-oriented, proactive, and passionate about IXL’s mission to impact education. This is a full-time remote position for candidates located in the United States. #LI-REMOTE Please include writing samples along with your resume. WHAT YOU'LL BE DOING • Analyze Requests for Proposal (RFPs) to understand customer needs and key decision-making factors, • Collaborate with the Senior Proposals Manager to develop a winning response strategy that highlights IXL’s value proposition, • Develop persuasive, customer-focused proposal content that clearly articulates IXL’s unique benefits, differentiators, and competitive advantages, • Work together with sales, curriculum, product, contracts, security, and other teams to craft messaging aligned with buyer priorities, • Utilize district-specific insights, marketing strategies, and persuasive writing techniques to develop high-impact, results-driven proposals, • Ensure that proposals are compliant and strategically positioned to resonate with evaluators and decision-makers, • Create compliant and compelling proposals for IXL and its family of brands, tailoring existing content and developing new material based on input from subject matter experts (SMEs) to convey key win themes, • Provide copywriting support to sales teams for presentations, sales collateral, and other customer-facing materials, • Assist with catalog bids, proposal assembly, and other sales-related writing tasks as needed WHAT WE'RE LOOKING FOR • BA/BS degree required, • 3-5 years of experience in proposal writing, sales writing, marketing copywriting, or grant writing, • Strong ability to craft persuasive, customer-centric messaging that drives engagement and action, • Understanding of sales processes and ability to align proposals with sales strategies, • Ability to translate technical or educational content into clear, compelling narratives, • Strong English writing and grammar skills with an emphasis on quality, clarity, and consistency, • Detail-oriented, deadline-driven, and capable of managing multiple fast-paced projects, • Experience with Google Applications, Microsoft Office Suite, and Adobe Acrobat, • Experience in K-12 education or edtech sales a plus

The Documentation team creates engaging and informative technical content, particularly our public product documentation: _. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America. What You’ll Do: Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes. Who You Are: You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. You have publicly available technical writing samples. You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). You have written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling. You enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote

We are looking for a talented Technical Content Writer with a strong understanding of software development technologies, programming languages, tools, and methodologies. The ideal candidate will have 3+ years of experience in technical writing and be able to translate complex technical concepts into clear, concise, and engaging content for our target audience of developers, engineers, and technology enthusiasts. Responsibilities: • Research, write, and edit technical content, including articles, blog posts, tutorials, whitepapers, and documentation, • Collaborate with subject matter experts, developers, and other team members to gather information and ensure accuracy and relevance of content, • Stay up-to-date with the latest trends, developments, and best practices in software development and related technologies, • Create content that is optimized for SEO and drives organic traffic to our website, • Work closely with the marketing team to develop content strategies and plans that support our overall marketing objectives, • Participate in brainstorming sessions and contribute ideas for new content initiatives and projects., • Bachelor's degree in Computer Science, Information Technology, Technical Writing, or a related field, • 3+ years of experience as a technical writer, with a strong portfolio of published articles, blog posts, tutorials, or other technical content, • Excellent writing and editing skills, with the ability to explain complex technical concepts in a clear and concise manner, • In-depth knowledge of software development technologies, programming languages (e.g., Java, Python, JavaScript, C++), tools (e.g., Git, Docker, Jenkins), and methodologies (e.g., Agile, DevOps), • Familiarity with SEO best practices and the ability to optimize content for search engines, • Strong research skills and the ability to quickly learn and understand new technologies and topics, • Attention to detail and a commitment to delivering high-quality work on tight deadlines, • Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Preferred Qualifications: • Experience with content management systems (CMS) and publishing platforms, • Knowledge of graphic design principles and tools (e.g., Adobe Creative Suite), • Experience with video script production, • Active participation in online developer communities, forums, or open-source projects., • Competitive salary and benefits package, • Flexible work schedule, • Opportunities for professional development and career growth, • Dynamic and collaborative work environment, • A Great Place to Work UK - company.

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Do you believe in the power of education to open doors to opportunity—and in the role marketing plays in helping educators succeed? Join Khan Academy to engage, retain, and grow our school district partners, whose students are 8x more likely than independent learners to reach levels of learning that lead to meaningful outcomes. As B2B Customer Lifecycle Marketing Manager, Integrated Marketing, you’ll build and own customer lifecycle programs for our school and district partners—from onboarding and engagement to renewal and expansion (~70% of the role). You’ll also support top-of-funnel B2B acquisition efforts (~30%), executing integrated campaigns in partnership with Product Marketing Managers to drive awareness, generate leads, and support product and initiative launches. This role works cross-functionally with Product Marketing, Sales, Services, and Integrated Marketing to deliver data-driven programs and communications that resonate with administrators and educators. The ideal candidate is a strong writer and strategic thinker with an operational mindset and deep empathy for educators. Customer Lifecycle Marketing (~70%) • Own and execute B2B customer lifecycle programs for school district leaders (Superintendents, Instructional leaders, Instructional IT leaders) who are current Khan Academy customers , including onboarding, engagement, renewal, and expansion., • Develop and manage lifecycle communications (email, newsletters, in-product or campaign touchpoints) that deliver timely, relevant messages to administrators and educators., • Create and refresh campaign content that highlights product updates, impact stories, customer success, and best practices to drive adoption., • Partner with Sales and Services to support renewal and expansion efforts through targeted campaigns and enablement materials., • Track lifecycle performance and engagement metrics, surfacing insights to optimize programs over time. B2B Acquisition & Integrated Campaigns (~30%) • Execute top-of-funnel B2B acquisition campaigns in partnership with Product Marketing Managers to drive awareness and generate leads., • Support integrated product and initiative launches through coordinated email, paid media, event, and webinar campaigns., • Develop sales and partner enablement assets (one-pagers, toolkits, presentations) that support acquisition and campaign efforts., • Support marketing execution for key B2B events and conferences, including promotion, coordination, and post-event follow-up., • Collaborate cross-functionally with Product Marketing, Sales, and Integrated Marketing to ensure consistent messaging and smooth execution., • 4+ years of marketing experience, ideally in B2B, education, or SaaS environments., • Strong writer with examples of compelling, conversion-oriented copy across email, campaigns, or sales materials., • Experience supporting acquisition and engagement efforts through integrated marketing or lifecycle programs., • Comfortable working independently as an individual contributor and delivering results on short timelines., • Strong communication and project management skills, with the ability to manage multiple stakeholders and priorities., • Comfortable using marketing tools and analytics to measure performance and optimize campaigns., • Deep empathy for educators and a willingness to learn and reflect the teacher and administrator voice., • District leadership or classroom teaching experience is a plus., • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere"., • Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: • Competitive salaries, • Ample paid time off as needed – Your well-being is a priority, • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost, • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times, • Generous parental leave, • An exceptional team that trusts you and gives you the freedom to do your best, • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education, • Opportunities to connect through affinity, ally, and social groups, • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $96,800 - $108,900 USD for candidates based in the United States and $130,807 - $147,158 CAD for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. • _, • _, • _, • Our team: _ Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact _

Location: United States Work Mode: 100% Remote, every other Friday off At Loka, the work we do has cut billions in food waste, helped children around the world learn to read, and supported everything from barbershop apps to cancer research. Since 2023 alone, we've helped launch more than 500 AI projects for bold startups and household brands. We're the AWS Innovation Partner of the Year, and we've built an award-winning marketing engine that's helping move the services industry forward. All of this, and we still enjoy every other Friday off of work (yes, really). That's the broad pitch. Now let's talk about you. I'm the CMO and I'm looking for a Senior Content & Communications Lead who is an exceptional writer, sharp thinker, and obsessive about clarity. This is a hands-on senior IC role. You'll own our content end-to-end — long-form, short-form, sales enablement copy, web, email, and narrative assets that shape how Loka is perceived by AWS sellers, buyers, and the market. You'll partner closely with me at first, then within 6 months be trusted to ship externally without oversight, make confident editorial calls, and raise the quality of every piece of communication that goes out under Loka's name. This is not a role for someone who wants to wait to be told what to write for a year. I'm looking for someone who deeply understands what we do, who we serve, and how we win — and turns that understanding into sharp, accurate, audience-ready writing. Someone who takes a vague brief and comes back with a structured plan. Someone who can sit on a call with an engineer, a client, or an AWS AM and translate what they heard into content that actually lands. Background in engineering, cloud, software, services, or B2B tech is essential. Loka is a full-stack software consultancy — we build production AI, agentic systems, cloud migrations, and data platforms for regulated industries. The best version of this role is filled by someone who already speaks the language: a former engineer who moved into content, a writer who has spent years at a cloud/AI/SaaS company, an editor who covered enterprise tech, or someone who grew up in B2B services. Engineering background is the strongest plus. If you've only written about consumer brands or lifestyle topics, this isn't the right fit. I'm looking for someone with the rigor to translate technical substance into content that lands. You ask sharp questions. You explain your choices. You care about audience and objective as much as craft. You should also be deeply fluent in how content and marketing are evolving. You can talk clearly about how you're using AI and agents to scale your work, where those tools create leverage, and where human judgment still matters most. We move fast at Loka, but we do it sustainably. We care about long-term growth in our team and business, not short-term burnout. If you're nodding along enthusiastically, I'd love to meet you. • Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives, • Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers, • Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding, • Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand, • Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now, • Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments, • Defend editorial choices with clear reasoning rooted in audience and objective, • Hold the Loka brand and voice across every format and channel, • Self-edit before handoff. Don't hand over work you can't defend as ready to ship, • Produce content that captures the "so what" for AWS sellers and buyers, not just surface-level summaries, • Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing, • Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain, • 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company, • A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus., • Exceptional writing skills across formats: long-form, short-form, email, sales assets, • Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences, • Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship, • Excellent verbal and written English communication skills, • Strong organizational skills and the ability to manage multiple fast-moving priorities, • Deep curiosity about AI-enabled content workflows and good judgment about their limitations, • Based in the United States with eligibility to work in the US, • 5/4 schedule with every other Friday off — 26 extra days off a year, • 100% remote work, • Premium health insurance, • 401(k) matching, • Short- and long-term disability coverage, • Paid sick days and local holidays, • Premium mental health subscriptions, • Continuous Learning Support, • And more If you're a writer with strong judgment, clear editorial instincts, and the curiosity to help a team do better work that actually matters, apply now. Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. About Virtru: While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Compensation: $150,000-190,000/year Team & Position Details: The Developer Experience team is a new and growing practice at Virtru, focused on empowering developers to build with Virtru tools and the OpenTDF open source ecosystem. We're seeking a Documentation Engineer to join the team at a pivotal moment in our growth. As our Virtru and OpenTDF open source SDKs expand to serve thousands of developers across enterprise, government, and open source ecosystems, our documentation has become one of the most important touchpoints between Virtru and the developers who depend on us. This role exists to own that touchpoint. You'll treat Virtru's developer documentation as a product: benchmarking our developer experience against industry leaders, shipping interactive docs and content infrastructure, and producing the kind of guides and content developers actually want to use. You'll partner closely with our Senior Developer Experience Engineer, SDK teams, and product partners to shape the strategy — and you'll write the docs, ship the code, and produce the content that brings it to life. You'll join our Developer Experience team as a key partner with real influence on the strategy, tools, and culture we build together. The team is small and fast-moving, and we're looking for someone who's excited about that kind of ownership. This is the right role for a senior technical writer ready to own docs-as-code and infrastructure alongside content production, or for a documentation engineer who wants to operate with significant scope and strategic latitude in a growing developer-facing platform. This position is remote and reports to Virtru's Developer Experience team lead. As a Documentation Engineer, your responsibilities will include: • Docs as a Product: Own Virtru's developer documentation end-to-end — information architecture, content quality, user experience, and the platform it runs on. Benchmark our docs against industry-leading developer experiences and lead the roadmap that gets us to that bar., • Interactive & Accessible Documentation: Design and ship interactive docs experiences — embedded code samples, runnable examples, API explorers, video walkthroughs — that meet developers where they are. Hold a high bar for accessibility, performance, and the kind of polish that makes docs feel delightful rather than obligatory., • Content Production: Write cookbook-style guides, tutorials, conceptual explanations, and reference material. Produce screencasts and video walkthroughs for high-impact developer workflows., • Working API Examples: Treat code samples as first-class documentation. Build and maintain a library of working, copy-pasteable, version-tested API examples across our supported SDKs and languages — examples that compile, execute, and demonstrate the actual workflows developers care about., • Docs Infrastructure: Own the documentation platform — site generation, CI, preview environments, content tooling, search, analytics — and improve it as a first-class engineering surface, not a black box you write into., • Agentic Coding: Use modern agentic coding tools (Claude Code, Cursor, and similar) fluently to ship docs content, infrastructure, code samples, and process improvements at speed., • Documentation Processes: Establish and own the processes that make documentation scale — contribution guides, style guides, review SLAs, audit cadence, and the workflows that let SDK engineers and internal teams contribute high-quality content., • Cross-Team Collaboration: Partner with the Developer Experience team, SDK teams, product managers, and the open source community to ensure documentation evolves alongside the platform. Skills that will help you thrive in this role: • 5+ years in technical writing, documentation engineering, developer experience, or developer education roles, with software developers as the primary audience, • Documentation as a craft: a portfolio of clear, accurate, well-structured developer documentation you can point to and discuss in depth, • Docs-as-code experience: comfort opening PRs against the docs platform itself — modifying site generators, CI workflows, content tooling, and search infrastructure — not just authoring Markdown. We're open to senior technical writers who don't yet own infrastructure today but have the demonstrated aptitude and explicit desire to grow into it., • Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and producing actionable roadmaps — not just executing the next ticket, • UX and accessibility sensibility: an understanding of how developers navigate docs, where they get stuck, and what good information architecture feels like in practice, • Comfort with agentic coding workflows (Claude Code, Cursor, or similar) as a daily tool for shipping docs and infrastructure, • Content production fluency: strong writing, ability to produce screencasts and video, and the judgment to know which format fits which audience, • Familiarity with APIs, SDKs, and developer workflows — you don't need to write production code, but you should be able to read it, run examples, and reason about what a developer is trying to accomplish, • Code examples as a craft — experience producing and maintaining working, runnable code samples (not pseudocode or stubs) in at least one major SDK language, with strong opinions about what makes an example actually useful, • Comfort with autonomy — you're at your best defining and owning your scope on a small, fast-moving team rather than working from a tightly defined ticket queue Bonus Qualifications: • Prior software engineering experience, or a background as a product manager working closely with developer-facing teams, • Experience with documentation platforms such as Docusaurus, Mintlify, ReadMe, or similar, • Familiarity with OpenAPI specifications or interactive API documentation, • Open source community participation or contributions, • Experience with security, encryption, or data privacy products Virtruvian qualities that will set you up for success: Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence Strong sense of urgency with an action-oriented mindset Able to collaborate and adapt to shifting priorities as business needs evolve Comfortable with asynchronous communication including slack, email, zoom, etc. Perks & Benefits: At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as… A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge. A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow. Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social! Access to an Employee Assistance Program Access to Headspace, a mental health app tailored to your specific needs. A flat 3% contribution to your retirement account A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first. In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DE&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include: Competitive compensation Generous parental, medical, and bereavement policies Uncapped commissions for Sales roles 401K contribution and stock options Full medical, dental, and vision benefits New Hire Swag and IT Welcome boxes Structured semi-annual 360° performance reviews Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents.Create, maintain and update installation instructions, training material and other technical documents.Design and establish style guidelines and standards fo