Leasing Consultant
16 days ago
Hempstead
Job Description Job Summary: As a Leasing Consultant, you are the first point of contact for prospective residents and play a crucial role in leasing apartments and maintaining high occupancy rates. You are responsible for showcasing rental properties, providing exceptional customer service, and guiding prospective residents through the leasing process. Responsibilities: Leasing and Rental Activities: • Greet and assist prospective residents, providing tours of available units and amenities., • Present rental properties in a compelling manner, highlighting features and benefits to prospective residents., • Answer inquiries from prospective residents regarding rental rates, lease terms, amenities, and community policies., • Follow up with prospective residents to encourage lease signings and secure rental commitments. It is expected all Leasing Consultants maintain a 33% closing ratio as is the nationwide average., • Process rental applications, verify income and ensure the application is fully completed and all required documentation is provided., • Prepare lease agreements and rental documents, ensuring accuracy and compliance with leasing policies and regulations., • Inspect vacant units to ensure they are in made ready condition for new prospective residents and move ins., • Build rapport with prospective residents and establish positive relationships to facilitate leasing activities., • Provide exceptional customer service throughout the leasing process, addressing inquiries, concerns, and requests promptly and professionally., • Maintain ongoing communication with current residents to ensure satisfaction and address any issues or concerns., • Assist in developing and implementing marketing strategies to attract prospective tenants, - including online listings, social media, and community outreach., • Participate in promotional events, open houses, and property tours to showcase rental properties and attract prospective tenants., • Maintain accurate records of leasing activities, rental applications, and tenant correspondence., • Update property management software and databases with leasing information, demographic information, rental rates, and availability., • Assist with lease renewals, lease terminations, and move-in/move-out procedures as needed., • Prepare leasing reports and documentation for management review., • High school diploma or equivalent required; bachelor's degree in business, marketing, or related field preferred., • Previous experience in leasing, sales, customer service, or property management preferred., • Strong communication and interpersonal skills, with the ability to build rapport with diverse individuals., • Sales-oriented mindset with the ability to close leasing deals and meet leasing targets., • Knowledge of fair housing laws and leasing regulations preferred., • Proficiency in Microsoft Office suite and property management software., • Willingness to work flexible hours, including evenings and weekends, to accommodate prospective tenants' schedules., • Ability to work independently and as part of a team in a fast-paced environment., • Office environment with regular on-site visits to apartments. Pay: $26-28 per hour Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off