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Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role We are a startup with a big vision. Your role will be essential to our success. You'll be granted an unparalleled level of responsibility, as your efforts will literally define how many clients we are able to treat. You'll work hand-in-hand with our team to facilitate admissions for thousands of clients. You'll obsess (in a healthy way) over ensuring that every possible patient and family member feel taken care of by Charlie Health's Admissions Team. This position is highly interactive and serves as a critical part of aiding our patients as the team will be completing biopsychosocial assessments. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Accomplish department objectives by effectively managing a team of Admissions Assessment Therapists, Associates, and/or Coordinators, • Leads supervision, promoting growth and development including, but not limited to:, • Performance reviews, • Weekly one-on-one check-ins, • Team meetings, • Hiring, training, coaching, and development, • Developing growth plans, • Oversee intake and assessments of all prospective clients for national virtual intensive outpatient programming, • Complete monthly chart audits to ensure compliance and quality assurance, • Collaborate with Clinical Leadership, Admissions Leadership, Compliance, Revenue Cycle Management, and Utilization Review identifying opportunities for growth while developing, enhancing, and delivering policies and procedures to improve the quality of client experience and increase the efficacy of the admissions process, • Collaborates with teammates and determines admissions best practices, develops and revises admission policies and procedures, • Handles instances of escalation, provides service recovery, and determines the best course of action, • Demonstrate personable and competent communication skills to build rapport with clients in a compassionate, inclusive, and professional manner, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete HIPAA-compliant virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Identify and connect with appropriate staff when crisis intervention/safety assessment or a higher level of care is needed during the assessment, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Goal-oriented and motivated by increasing access and removing barriers to mental health care, • Adapts to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sourcesRequirements, • Independent mental health licensure is required (LMFT, LCSW, LPC), • Masters degree in mental health or a related field required, • 2+ years of behavioral health admissions supervisory/management experience required, • Salesforce experience preferred, familiarity with cloud-based communication and relevant software—Gmail, Slack, Dropbox, Zoom, Office, EMR, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Strong project management skills, with a demonstrable ability to assemble and manage details in a fast-paced, fluid environment, • Ability to energize, motivate, communicate, and build rapport at all levels within an organization, • High proficiency in navigating electronic medical record systems, • Work authorized in the United States and native or bilingual English proficiency The expected base pay for this role will be between $80,000 and $90,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. #LI-Remote This role is not presently available in Illinois.#LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking an experienced Lead Security Engineer to join our Information Security team. In this role, you will partner closely with engineering and product teams to embed secure development practices across the entire software development lifecycle (SDLC). You will be the subject matter expert on application security, guiding the business in building secure, scalable and HIPAA-compliant software solutions. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Security Integration & Guidance, • Collaborate with product and IT engineering teams to design secure applications and features., • Educate developers on secure coding practices and security testing., • Serve as a subject matter expert on internal application security and SDLC controls., • Assessment & Threat Modeling, • Conduct code reviews, threat models and risk assessments to identify and mitigate vulnerabilities early., • Perform internal penetration testing and support incident response for application-level issues., • Continuously monitor the threat landscape to proactively adjust defenses and strategies., • Tooling & Automation, • Develop and implement tools and frameworks to integrate security into CI/CD pipelines., • Work with teams to build and enforce secure SDLC controls in a fast-paced agile environment., • Own and enhance application vulnerability management and remediation processes., • Collaboration & Policy, • Lead implementation of security policies, standards and remediation processes., • Work cross-functionally to balance security risks with business objectives and product timelines., • 10+ years of experience in application security, secure software development, or related roles., • Bachelor's degree in Computer Science or related field, or equivalent experience., • Proficiency in secure coding practices and languages such as TypeScript, Node, Python, Java, C++ or similar., • Ability to contribute code changes to production applications as needed, including debugging, fixing security vulnerabilities, and collaborating with engineering teams on secure feature development., • Hands-on experience with application security tools (e.g., Burp Suite, OWASP ZAP, Fiddler)., • Deep understanding of web application vulnerabilities: XSS, CSRF, SQLi, session management, etc., • Experience implementing security in CI/CD pipelines such as GitHub Action and agile development workflows., • Familiarity with management and deployment of SAST, DAST, and SCA tooling, • Knowledge of authentication technologies (i.e. Auth0, Okta, etc) and how to securely integrate them with applications, • Strong communication skills with ability to clearly articulate risk to technical and non-technical audiences., • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/wNice to Have, • Experience with HIPAA and securing applications in healthcare environments., • OSCP, OSWE or other relevant security certifications., • Experience securing custom software collaboratively on a team., • Familiarity with AWS cloud platform., • Experience contributing to or managing bug bounty programs., • Knowledge of security standards such as SOC2, ISO 27001/2, NIST 800-53, HITRUST, or HIPAA Security Rule., • Ability to write proof-of-concept exploits and perform advanced security analysis.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $180,000 and $240,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote #LI-Hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparallelled and effective holistic treatment via our groundbreaking clinical model. Every client at Charlie Health receives 9 hours of psychoeducation groups. 3 of these 9 hours are considered integrative hours, which pull from contemplative, creative arts and experiential modalities. Integrative Group Facilitators at Charlie Health support our clients through the use of various expressive tools, creative arts, and contemplative practices and believe that healing occurs in the experience itself. Through immersive experiences, we are able to connect with hard to reach feelings and learn healthy coping skills in order to have new and more adequate responses to challenging situations. Charlie Health is excited to grow its integrative team. Some of the modalities we want to include in our psychoeducation groups are: • Yoga, • Mindfulness Based Stress Reduction (MBSR), • Mindfulness Based Relapse Prevention (MBRP), • Mindful Self Compassion (MSC), • Chaplaincy + Spiritual Coaching, • Music Therapy (Requires MT-BC), • Dance and Movement Therapy (Requires R-DMT/BC-DMT), • Art Therapy (Requires ATR-ATR-BC), • Drama Therapy (Requires RDT), • Experiential Groups, • Adventure and Nature-Based Groups, • Recreation Based Practice, • Expressive Communications, • Play Practice, • Internal Family Systems (IFS), • Psychodrama, • Poetry and Narrative Practice This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 permanent group hours per week across 3 days to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. This position reports to the Directors of Contemplative, Creative, or Experiential Group Quality. About You • Creative, innovative, interdisciplinary, and integrative in your approach to mental health care, • Able to demonstrate expertise in your Integrative modality and feel confident integrating them into your treatment approach, • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group practices and skilled in conducting group sessions virtually, • Ability to work effectively in a team, • Charamstic and engaging, especially over video!Responsibilities, • Facilitate weekly group treatment via telehealth, • Develop creative ways to conduct Integrative group treatment virtually, • Ensure your clinical services are delivered in accordance with recognized best practices, • Use thoughtful risk management, • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Complete documentation in a timely manner and be accurate and well-written., • Maintain and model professional ethics, including appropriate boundaries and confidentialityRequirements, • Clinical experience and/or experience in mental health or behavioral health required, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Experience with high acuity populations is required, • Master's degree in mental health or related field required, • Experience, training, and certification in one or more integrative modalities (listed above) required, • Licensed mental health professional preferred, • Technical ability to run effective telehealth sessions, • Reliable WiFi connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, –in addition to EMR and outcomes survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency, • 1099 position, • Must be available for a minimum of 9 direct clinical hour total across at least 3 nights a week from 3:00 - 8:00 PM MST Monday - ThursdayPerks, • Flexibility: Our virtual program allows clinicians the ability to work wherever they are most comfortable, • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients, • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time each week, so you know what your schedule will be ahead of time, • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing, • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box Please do not call our public clinical admissions line in regards to this or any other job posting. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all clients. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois, California, New York, New Jersey, and Hawaii. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-REM OTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $48,000 and $70,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $53,000 and $75,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Medicaid Compliance Analyst promotes and enforces compliance with all Medicaid regulations in current states of practice. This individual will work cross-functionally and serve as a subject matter expert for all Medicaid contracts and agreements, ensuring that Charlie Health can effectively deliver care to clients with Medicaid plans. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Proactively monitoring Medicaid regulations for any new and/or amended requirements and submitting them for review for the Regulatory Change Management team., • Developing a repository for all Medicaid regulations, guidance, and interpretation, • Performing gap analysis of new states where the business is beginning to establish Medicaid contracts and working with business units to address gaps., • Communicating with and building rapport with state Medicaid departments., • Partnering with the Growth Strategy and Commercial Strategy teams to build rapport with contracted Medicaid Health Plans and participating in Provider Forums and onboarding discussions., • Participating in state Medicaid audits, inspections, and surveys; providing audit readiness assessments and guidance to impacted business units, • Instituting internal audit or monitoring activities for Medicaid related deficiencies, • Managing development of corrective action plans in response to deficiency notices received from state Medicaid plans, • Initiating and managing corrective action plans resulting from internal audits/monitoring activities., • Other duties as assignedRequirements, • Bachelor's degree required, • 0-3 years of relevant work experience. Medicaid, healthcare, and/or behavioral health experience in work, internship, or education setting is highly preferred., • Experience dealing with multiple internal and external customers., • Excellent verbal and written communication., • Outstanding organizational and time management skills; detail oriented, • Self-starter with a demonstrated history of taking ownership of projects and executing them with minimal supervision, • Outside the box thinker; excellent at problem solving, strong critical thinking skills. Ability to see situations from multiple points of view., • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Salesforce–in addition to EMR and survey software, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience advising, presenting to, and persuading senior corporate personnel, • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 45 minutes' commuting distance of the office Additional Information The total target base compensation for this role will be between $75,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $79,000 and $97,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Engineering Manager, Core Platform, you will lead a team of Platform Engineers, driving execution at a high level while fostering a culture of trust, empathy, and technical excellence. The Core Platform team is responsible for improving developer productivity, AI tooling, observability, shared services, and code quality in our core systems. Your work will directly shape how quickly we can turn ideas into impact for patients. You will help transform behavioral health care by building the platform behind our care model. You will provide structured execution, clear prioritization, and alignment with business needs. As a hands-on leader, you will lead sprint ceremonies, roadmap planning, provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. You will partner with leaders in our Engineering, Data, and ML teams and define a vision for our Core Platform team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manage and mentor a growing team of Platform Engineers; foster a culture of technical excellence, accountability, and continuous improvement, • Lead execution, ensuring the team delivers high-quality, reliable solutions aligned with business priorities, including leading sprint ceremonies and roadmapping, • Own the team's roadmap, balancing near-term developer pain with long-term architectural investments, • Hire and develop a high-performing team through strong onboarding, coaching, and performance management, • Build and maintain shared application capabilities, including libraries, services, frameworks, and internal tooling, • Establish clear platform boundaries and contracts to avoid service sprawl and reduce cognitive load for product teams, • Measure impact using outcomes like developer velocity, onboarding time, reliability, codebase health, and platform adoption, • Identify bottlenecks and implement improvements to team workflows, tools, and development practices, • Work with Product and Engineering to sequence and deliver incremental architectural improvements without impacting feature development, • Own AI tooling adoption and best practices across Engineering Requirements • 2+ years managing and mentoring Platform Engineers, with a focus on execution and delivery, and 6+ years of engineering experience total, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization, • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work, • Experience being an effective cross-functional partner with Product, Engineering, Machine Learning, and Analytics, aligning work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • If you are not in NYC This role requires travel to our NYC headquarters once per quarter., • Experience leading a Core Services or Developer Experience team, • Familiarity with SPACE and DORA metrics, • Experience measuring AI developer tooling impactBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • NYC-based candidates: $185,000 - $265,000 #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. About Cents Cents is the leading vertical SaaS platform powering the future of garment care, laundry services, and garment-based businesses. Our mission is to give operators the tools they need to run smarter, grow faster, and deliver exceptional customer experiences. We’re a fast-growing startup with a lean, high-performing product organization that works directly with our users, our internal teams, and our engineering partners to deliver highly impactful, customer-obsessed solutions. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in! About the Role We are hiring a Product Manager to lead one of the most critical verticals within our product organization: the end-to-end ownership of all things related to self serve laundry across the different verticals Cents supports. This role owns a broad and highly integrated product surface area spanning device and machine management, firmware-supported hardware integrations, operator business tools, employee workflow applications, customer-facing mobile payments and machine tracking, and mobile tools for route operators servicing multi-location environments such as apartment communities. You will operate at the intersection of software, hardware, and real-world operations — acting as the connective tissue between the core Cents business management suite and the hardware and networked device worlds. This role works closely with engineering (mobile, firmware, backend), hardware teams, leadership stakeholders, distributors, and external operators. This is not a single-product PM role. It is a systems-level role responsible for defining the roadmap and long-term strategy for the self-service experience across multiple user personas: route operators, business owners, employees, and end customers. The work you drive will directly impact device adoption, transaction volume, operator efficiency, and overall scale of the self-service business. If you thrive in technically complex environments, can navigate multiple stakeholder groups, and enjoy building products that connect hardware and software in real-world environments, this role is for you. We are open to remote work, but employees must work EST hours. What You'll Do • Own the strategy and roadmap for Cents’ self-service ecosystem across Cents’ self serve eco-system., • Mobile applications for route managers and operators, • Act as the primary product bridge between Cents and Laundroworks systems, aligning priorities and driving unified execution., • Partner closely with hardware and firmware engineers to ensure seamless integration between physical devices and software systems., • Collaborate with mobile and backend engineering teams to deliver intuitive, reliable, and scalable solutions., • Work with leadership stakeholders and external-facing teams to incorporate feedback from distributor relationships and route operators into product strategy., • Translate complex operational workflows into clear product requirements and technical specifications., • Manage competing priorities across multiple product surfaces while maintaining a cohesive long-term vision., • Ensure clarity and alignment across internal and external stakeholders through strong communication and roadmap transparency., • Measure and improve key outcomes including device adoption, transaction reliability, operator efficiency, and end-customer satisfaction., • Define and evolve product capabilities across:, • -Machine and device management tools, • -Hardware-integrated software and firmware collaboration, • Employee management and workflow applications, • -Customer-facing mobile app (payments, cycle tracking, machine status)What We're Looking For, • 4–7+ years of Product Management experience, preferably in SaaS, hardware-enabled software, fintech, or mobile-heavy environments., • Strong technical fluency — comfortable working with firmware, hardware integrations, APIs, and mobile engineering teams., • Experience owning complex, multi-surface products with multiple user personas., • Proven ability to manage cross-functional stakeholders across engineering, leadership, and external partners., • Strong roadmap definition and prioritization skills in ambiguous, high-impact environments., • Exceptional communication skills — able to clearly articulate product decisions to both technical and non-technical audiences., • Experience working in environments that require operational empathy (field teams, distributed operators, physical device ecosystems).Comfortable balancing long-term platform thinking with short-term execution needs.Why You'll Love Working at Cents, • A high-ownership role with direct impact on company revenue and growth., • A lean, scrappy, tight-knit product team that values autonomy, curiosity, and collaboration., • The opportunity to build in a growing vertical with highly engaged users and clear product-market fit., • Work closely with passionate operators and customers who care deeply about their businesses and rely on Cents to run them.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Senior Platform Engineer on the Data Platform team, you will be responsible for designing, implementing, and maintaining the data models, data access patterns, contracts, database infrastructure, and instrumentation that power our transactional systems. You will be at the intersection of every major engineering initiative, working across Product Engineering, Analytics, ML, and Platform to set the bar for data quality, consistency, usability, scalability, and security. You will ensure great data starts at the moment a feature is built, not as a cleanup task afterward. You'll also own one of the team's most impactful initiatives: designing and migrating to modern data models that reflect how our business works at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today. Responsibilities • Define, implement, and evolve data models and schemas in Postgres to support product and analytical use cases., • Develop and maintain our data access standards and patterns in our core backend systems with Python and Typescript., • Lead the definition, design, and phased migration to improved data models for core business concepts., • Work alongside product engineering teams to deliver features with correct and well-modeled data at the source., • Measure and improve data quality, correctness, stability, and usability improvements across our transactional systems., • Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value., • Mentor and train other engineers throughout the organization and seek to continually improve our architecture and data modeling standards and engineering processes., • Improve data usability, trust, and developer productivity by building shared tooling, patterns, and documentation that make it easy for teams to produce and consume high-quality data., • Maintain and improve our transactional database infrastructure running in AWS., • Review SQL and data access code for our production systems., • Partner with engineers across the organization to ensure database migrations are executed correctly and safely., • Profile, analyze, and tune slow or inefficient queries in Postgres., • Leverage AI-powered tooling to enhance the software development lifecycle., • Drive security, reliability, scalability, observability, and cost-efficiency improvements across our deployed services., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • 4+ years of experience in a role focused on Backend or Data Platform Engineering., • 3+ years of experience writing production-level SQL and backend code., • Recent expertise with Python as a primary programming language., • Experience with data modeling concepts and best practices (e.g., dimensional modeling, data vault, or similar)., • Experience with observability, monitoring, and logging tools such as Datadog and Cloudwatch., • Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements., • Ability to troubleshoot complex distributed systems., • Familiarity with AI-enabled developer productivity tooling., • Strong communication and problem-solving skills, and the ability to work in a fast-paced startup environment., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • Proficiency with programming languages like Typescript or Golang., • Experience with large data migrations on production systems., • Expertise with AWS services like Aurora, S3, SQS, ECS Fargate, and Lambda., • Proficiency with Snowflake as a cloud data warehouse., • Experience with Data Engineering tools like DBT, Dagster, Fivetran, and Hightouch., • Familiarity with event-driven data architectures and stream processing (e.g., Eventbridge, Kafka, or similar).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $150,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparallelled and effective holistic treatment via our groundbreaking clinical model. Every client at Charlie Health receives 9 hours of psychoeducation groups. 3 of these 9 hours are considered integrative hours, which pull from contemplative, creative arts and experiential modalities. Integrative Group Facilitators at Charlie Health support our clients through the use of various expressive tools, creative arts, and contemplative practices and believe that healing occurs in the experience itself. Through immersive experiences, we are able to connect with hard to reach feelings and learn healthy coping skills in order to have new and more adequate responses to challenging situations. Charlie Health is excited to grow its integrative team. Some of the modalities we want to include in our psychoeducation groups are: • Yoga, • Mindfulness Based Stress Reduction (MBSR), • Mindfulness Based Relapse Prevention (MBRP), • Mindful Self Compassion (MSC), • Chaplaincy + Spiritual Coaching, • Music Therapy (Requires MT-BC), • Dance and Movement Therapy (Requires R-DMT/BC-DMT), • Art Therapy (Requires ATR-ATR-BC), • Drama Therapy (Requires RDT), • Experiential Groups, • Adventure and Nature-Based Groups, • Recreation Based Practice, • Expressive Communications, • Play Practice, • Internal Family Systems (IFS), • Psychodrama, • Poetry and Narrative Practice This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 permanent group hours per week across 3 days to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. This position reports to the Directors of Contemplative, Creative, or Experiential Group Quality. About You • Creative, innovative, interdisciplinary, and integrative in your approach to mental health care, • Able to demonstrate expertise in your Integrative modality and feel confident integrating them into your treatment approach, • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group practices and skilled in conducting group sessions virtually, • Ability to work effectively in a team, • Charamstic and engaging, especially over video!Responsibilities, • Facilitate weekly group treatment via telehealth, • Develop creative ways to conduct Integrative group treatment virtually, • Ensure your clinical services are delivered in accordance with recognized best practices, • Use thoughtful risk management, • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Complete documentation in a timely manner and be accurate and well-written., • Maintain and model professional ethics, including appropriate boundaries and confidentialityRequirements, • Clinical experience and/or experience in mental health or behavioral health required, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Experience with high acuity populations is required, • Master's degree in mental health or related field required, • Experience, training, and certification in one or more integrative modalities (listed above) required, • Licensed mental health professional preferred, • Technical ability to run effective telehealth sessions, • Reliable WiFi connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, –in addition to EMR and outcomes survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency, • 1099 position, • Must be available for a minimum of 9 direct clinical hour total across at least 3 nights a week from 3:00 - 8:00 PM MST Monday - ThursdayPerks, • Flexibility: Our virtual program allows clinicians the ability to work wherever they are most comfortable, • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients, • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time each week, so you know what your schedule will be ahead of time, • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing, • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box Please do not call our public clinical admissions line in regards to this or any other job posting. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all clients. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We're seeking Master's-level professionals who feel confident facilitating Substance Use Disorder groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment. Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we're looking for group facilitators who are deeply aligned with Charlie Health's mission to provide life-saving mental health treatment. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month, • Respond to all email and Slack communication promptly (within 48 hours), • Review the curriculum aligned to group assignment prior to group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups using the current Charlie Health curriculum and best practices, • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate professionally and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Demonstrate professional ethics, including appropriate boundaries and confidentiality, • Candidates must have one of the following certifications:, • CADC‑I, CADC‑II, CADC‑III (CA Specific), • CATC I, II, III, IV, V (CA Specific), • SUD‑CC (CA Specific), • RAS, RAS‑i, MATS (National), • APCC (CA MH Licensure), • ASW (CA MH Licensure), • AMFT (CA MH Licensure), • LCSW (CA MH Licensure), • LPCC (CA MH Licensure), • LMFT (CA MH Licensure), • Candidate must live outside of California, • Availability to work 3 weeknights between M-TH, total of 9 hours (Groups are run 3-9pm MT on Monday to Thursday), • Master's degree in mental health or related field (see examples below), • Experience working with diverse age demographics in intensive treatment settings, • Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus), • Strong belief in and advocacy for group-based treatment alongside individual therapy, • Ability to facilitate effective, engaging telehealth sessions, • Reliable high-speed internet connection for client sessions, • Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software, • Master of Science (M.S.) in Mental Health Counseling, • Master of Social Work (M.S.W.), • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The Provider Experience at Charlie Health: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients., • Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Training, Onboarding and Development Manager for Outreach will have the opportunity to drive impact in enhancing a world-class experience for our rapidly growing Clinical Outreach team at Charlie Health. This role will be responsible for managing, optimizing and measuring efficacy against key training and development programs, including new hire onboarding. The Training, Onboarding and Development Manager will work closely with Outreach team members and leadership to create impactful programs that improve rep productivity and new hire ramp. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the behavioral health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to behavioral healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Optimize, manage, facilitate and measure efficacy against our onboarding program for new hires on the Outreach team, • Proactively assess for gaps and/or opportunities to improve rep effectiveness and support and build training initiatives accordingly, • Collaborate closely with Outreach leadership to tailor each initiative to the needs of the team and identify opportunities for optimization, • Consistently assess and optimize programming for scale as we continue to grow our team, • Regularly audit training materials for accuracy and relevancy, • Partner closely with our marketing materials vendor to ensure new hires have ample marketing materials during and post onboarding Requirements • 3+ years of experience in sales or sales enablement, • Experience in a fast-paced behavioral health or mission-driven organization a plus, • Google suite proficiency, • Excellent project management skills, • Excellent verbal and written communication and facilitation skills, • Experience building content (etc. slides, video, longform text) for a sales or Outreach team, • Ability to manage multiple projects and execute on tasks in a timely manner, • Strong stakeholder management skills, • Ability to operate efficiently and autonomously in a fast-paced environment, • Strong interpersonal communication skills and a passion for behavioral health care Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $70,000 and $100,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $81,000 and $115,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Therapist Success team builds the platform that powers the care itself, helping therapists deliver consistent, high-quality treatment every day. You'll create tools that give our therapists the right information at the right time. From organizing a client's full care history to surfacing dynamic summaries and playbooks for each session, your work will help clinicians prepare, document, and make better decisions in real time. The systems you build will bring structure to complex clinical data, strengthen quality across our network, and ultimately make our care more effective. If you care about building tools that empower therapists to focus on care, not clicks, this is the team for you. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Lead, mentor, and inspire a cross-functional team of software engineers, driving the design, development, and delivery of high-quality software solutions while fostering a culture of collaboration, innovation, and continuous improvement., • Leverage AI and Machine Learning to enhance client and clinician-facing tools, transforming them into an industry-leading platform that empowers clients to take ownership of their mental health journey while driving measurable clinical outcomes., • Be an owner. Collaborate with Product, Design, other stakeholders, and across Engineering to align and iterate to top notch product solutions, • Work on mission-critical features to engage potential clients and connect them with life-saving mental health care., • Own and evolve engineering processes at the team level to align with org-wide practices. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work., • Ensure our clients can always access the care they need by participating in our on-call rotation.Requirements, • At least 6 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $195,000–$255,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-Remote The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking an experienced Lead Security Engineer to join our Information Security team. In this role, you will partner closely with engineering and product teams to embed secure development practices across the entire software development lifecycle (SDLC). You will be the subject matter expert on application security, guiding the business in building secure, scalable and HIPAA-compliant software solutions. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Security Integration & Guidance, • Collaborate with product and IT engineering teams to design secure applications and features., • Educate developers on secure coding practices and security testing., • Serve as a subject matter expert on internal application security and SDLC controls., • Assessment & Threat Modeling, • Conduct code reviews, threat models and risk assessments to identify and mitigate vulnerabilities early., • Perform internal penetration testing and support incident response for application-level issues., • Continuously monitor the threat landscape to proactively adjust defenses and strategies., • Tooling & Automation, • Develop and implement tools and frameworks to integrate security into CI/CD pipelines., • Work with teams to build and enforce secure SDLC controls in a fast-paced agile environment., • Own and enhance application vulnerability management and remediation processes., • Collaboration & Policy, • Lead implementation of security policies, standards and remediation processes., • Work cross-functionally to balance security risks with business objectives and product timelines., • 10+ years of experience in application security, secure software development, or related roles., • Bachelor's degree in Computer Science or related field, or equivalent experience., • Proficiency in secure coding practices and languages such as TypeScript, Node, Python, Java, C++ or similar., • Ability to contribute code changes to production applications as needed, including debugging, fixing security vulnerabilities, and collaborating with engineering teams on secure feature development., • Hands-on experience with application security tools (e.g., Burp Suite, OWASP ZAP, Fiddler)., • Deep understanding of web application vulnerabilities: XSS, CSRF, SQLi, session management, etc., • Experience implementing security in CI/CD pipelines such as GitHub Action and agile development workflows., • Familiarity with management and deployment of SAST, DAST, and SCA tooling, • Knowledge of authentication technologies (i.e. Auth0, Okta, etc) and how to securely integrate them with applications, • Strong communication skills with ability to clearly articulate risk to technical and non-technical audiences., • Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/wNice to Have, • Experience with HIPAA and securing applications in healthcare environments., • OSCP, OSWE or other relevant security certifications., • Experience securing custom software collaboratively on a team., • Familiarity with AWS cloud platform., • Experience contributing to or managing bug bounty programs., • Knowledge of security standards such as SOC2, ISO 27001/2, NIST 800-53, HITRUST, or HIPAA Security Rule., • Ability to write proof-of-concept exploits and perform advanced security analysis.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $180,000 and $240,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote #LI-Hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to shape problems, clarify requirements, and translate business needs into scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation, and review Apex code and technical designs, • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience overseeing Apex-based solutions in production environments, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills, • This role requires travel to our NYC headquarters once per quarter. Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Compensation: • NYC-based candidates: $185,000 - $265,000 #LI-HYBRID #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Our Specialist, Onboarding Compliance will be directly responsible for HR compliance work related to our clinical staff. Our clinical workforce is expanding quickly, and each new clinical hire requires a myriad of operational and compliance tasks to be completed prior to their first day of care. The Specialist, Onboarding Compliance will shepherd new hires through these tasks, ensuring that they're in-compliance prior to their first day of care. Clinical hires also have complex personnel files, given that they deliver care in multiple states and are reviewed regularly by state agencies. The Specialist, Onboarding Compliance will build the initial personnel file and work collaboratively with multiple departments to assure that files are complete and ready for inspection at any time. Ultimately, if you are excited about navigating and influencing complicated, operational processes related to onboarding compliance, this role may be for you. We're excited to bring on an execution-oriented, highly motivated individual that wants to apply their HR and compliance skills to complex problems and on a high-impact team. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Manages personnel file activity from "cradle to grave" including assembling, maintaining, and deactivating files as required., • Assure that all regulatory requirements are met including:, • Complete background checks at hire and as required, including fingerprinting and state registry checks., • Job descriptions are accurate and present in each file, with all required signatures completed., • Assures all required new employee orientation is complete and documented, • Complete health screening/testing/immunizations are completed for employees per state and Joint Commission requirements, • Verification of required credentials, education, and experience for all new employees, • Documentation of all trainings required by external agencies, both at hire and ongoing, • Completion of initial and periodic competency assessments for all client facing staff, • Completion of periodic performance reviews for all staff, • Works seamlessly with recruiting, onboarding, leadership, regulatory and HR operations departments., • Conducts periodic audits of employee file data for timeliness and completeness., • Maintains strict confidentiality when managing sensitive employee and contractor information., • Escalates issues promptly and with diplomacy and discretion., • Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.Requirements, • Ability to come onsite 4 days/week to the NYC-Office (Union Square)., • Bachelor's Degree required or equivalent in experience., • 1 year HR experience required., • HR experience in a healthcare setting is highly desirable., • Excellent verbal and written communication skills., • Ability to maintain strict confidentiality., • Detail-oriented., • Outside the box thinker; excellent at problem solving., • Microsoft Office proficiency., • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Growth Marketing Manager to own and scale our paid marketing ecosystem across both B2C and B2B audiences. Reporting to the Director of Growth, this individual will lead strategy, execution, and optimization across all paid channels—including SEM, Meta, and emerging platforms—to drive awareness, patient acquisition, and talent growth. This is a high-impact role at the center of how Charlie Health reaches the people who need us most: prospective clients and their families, referral partners, and clinicians. The ideal candidate combines analytical depth with creative instincts, thrives in a fast-paced environment, and has a track record of driving measurable growth in performance marketing. Responsibilities • Own and scale all paid channels including Google, Meta, and other digital platforms; oversee campaign strategy, execution, optimization, and budget management., • Develop full-funnel paid strategies for both B2C (patient acquisition) and B2B (referral partner and talent acquisition) initiatives., • Lead creative and messaging strategy for paid campaigns in partnership with Content, Design, and Product Marketing—ensuring assets are optimized for performance and aligned with brand and clinical standards., • Design and execute testing roadmaps including ad creative, audience segmentation, landing page variations, and bidding strategies., • Monitor and analyze campaign performance across platforms, maintaining dashboards and producing actionable insights that inform ongoing optimization and broader growth strategy., • Collaborate cross-functionally with Growth Strategy, Admissions, Outreach, and Talent teams to align paid performance with business goals and downstream metrics., • Identify and pilot new paid opportunities and channels to diversify acquisition efforts and expand reach., • Own vendor and agency relationships, staying current with best practices, algorithm updates, and competitive trends in digital marketing. Requirements, • Bachelor's degree in Marketing, Business, or a related quantitative field., • At least 3-5+ years of hands-on experience managing paid search and paid social campaigns at scale (agency or in-house), • Proven track record of optimizing campaigns for performance (CPA, CPL, ROI) across multiple platforms including Google Ads and Meta Ads Manager., • Strong analytical skills; proficiency in Excel/Sheets, Google Analytics (GA4), and other reporting tools or data visualization platforms., • Experience managing budgets, pacing, and performance reporting across large and complex campaigns., • Comfort working across B2C and B2B funnels, with familiarity in lead generation and recruitment marketing a plus., • Excellent project management, communication, and cross-functional collaboration skills., • Ability to thrive in a fast-paced, high-growth startup environment and manage multiple priorities simultaneously. The total target base compensation for this role will be between $101,000 and $130,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $111,000 and $143,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is a pioneer in its approach to mental health treatment. In addition to providing superior Clinical care from the nation's most talented and passionate clinicians, Charlie Health offers unparallelled and effective holistic treatment via our groundbreaking Integrative care including Contemplative, Creative Arts, and Experiential Programming. We firmly believe that thriving, sustainable health is the result of treating the whole person - mind, body, and spirit - and our vIOP deeply embodies this philosophy. As such, we advocate for and provide inclusive, accessible, diverse, cosmopolitan healing approaches that transcend the conventional Western psychological model. Charlie Health's synergistic Clinical + Integrative treatment model affords cutting edge mental health care that proudly serves our amazing clients. Charlie Health is excited to expand its Contemplative Programming Department. Aligned with the growing bodies of research that evidence positive psychological transformation as a result of contemplative interventions and practices rooted in wisdom traditions, our Contemplative Practitioners support our clients in developing mindful awareness, cultivating wisdom, discovering purpose, living compassionately, and practicing self-inquiry. Some of our current therapeutic modalities include Yoga Therapy, Mindfulness Based Stress Reduction, Mindful Self Compassion, Breathwork, Philosophical Consultation, Transpersonal Psychology, Spiritual Coaching, Meditation, and Chaplaincy. Some of the modalities we are eager to include are Contemplative Psychotherapy, Contemplative Arts, Dreamwork, Depth Psychology and many more. Charlie Health is hiring a few exceptional Contemplative Practitioners to provide remote, telehealth services to our clients. We're eager to work with forward-thinking mental health and substance use professionals to enhance our programming and provide the best possible care to our clients. This is a contract / 1099 position that allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our facilitators are able to dedicate at minimum 9 permanent group hours per week to facilitate group sessions and build valuable connections with our clients. People know Charlie Health for our warm and empathetic team. While each individual facilitator has their own interests, expertise, and style, we require all team members to be well versed in a variety of therapeutic modalities. Our clients are struggling to cope with underlying mental health issues and benefit from facilitators that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, and are adept at self-care, ensuring they are prepared to give their best every day to address the rural mental health crisis. About You • Able to demonstrate expertise in your contemplative practices (e.g. Yoga Therapists (C-IAYT), Yoga Teachers (RYT), Mindfulness (MBSR), Mindful Self-Compassion (MSC), etc.) and feel confident integrating them into your treatment approach, • Confident and experienced in working with a wide range of ages, including children, teens, young adults, and adults, • Passionate about the benefits of group practices and skilled in conducting group sessions, • Ability to work effectively in a team, • Clinical experience and/or experience in mental health or behavioral health is required for this role. Please do not apply if you do not meet this qualification., • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our clients, • Experience with a wide range of ages, including children, teens, young adults, and adults is required, • Experience with high acuity populations is required, • Must be certified in your contemplative practice (all disciplines are welcome to apply), and/or hold a Clinical license, • Minimum 3 years of teaching/facilitating experience in your contemplative field, • Master's degree in mental health or related field strongly preferred, • Availability between 9 and 40 hours per week, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • 1099 Position, part time with opportunity to grow into full time position, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and survey software on a daily basis, • Work authorized in the United States and native or bilingual English proficiency Benefits • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Substance use disorders (SUD) are a leading driver of suffering and early mortality among adolescents and young adults. Despite the urgency, most SUD treatment programs are fragmented, outdated, and fail to address the complexity of co-occurring mental health needs. The SUD Medical Director will serve as the founding clinician and operational architect of this work, ensuring that every patient engaged in SUD care receives transformational treatment, every therapist is properly supported, and the program meaningfully contributes to Charlie Health's overall impact. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Clinical Strategy & Decision Architecture, • Design, audit, and continuously optimize the clinical decision trees that govern patient intake, acuity leveling, and transitions of care., • Set the rigorous medical and psychiatric criteria for SUD program admissions, ensuring all virtual participants meet a high standard of safety and appropriateness., • Integrate emerging evidence-based protocols (e.g., new MAT standards, digital biomarkers) into the care pathway to maintain our position as a market leader., • Medical Monitoring & Clinical Oversight, • Oversee the daily operations of the medical monitoring teams, ensuring real-time response to "red-flag" clinical data or physiological alerts., • Act as the final escalation point for complex "clinical clearance" cases, balancing patient access with medical risk mitigation., • Use real-time analytics and chart reviews to audit treatment fidelity, medication adherence (MAT), and overall program efficacy., • Define and oversee emergency protocols, including virtual crisis intervention and warm handoffs to higher levels of care when necessary., • Operational Leadership & Integration, • Collaborate with Data Science and Product teams to automate clinical workflows and improve the predictive accuracy of our monitoring tools., • Serve as the medical face of the program for payer audits and regulatory bodies, demonstrating our commitment to quality-driven, measurable outcomes., • MD or DO from an accredited medical school., • Active, unrestricted medical license and a current DEA registration with the ability to obtain licensure in multiple states as needed., • 7+ years of direct clinical experience treating complex substance use disorders, with a deep mastery of dual-diagnosis cases., • 5+ years in a medical leadership role specifically designing clinical protocols, decision trees, or medical clearance workflows., • Expert-level knowledge of MAT (Medication-Assisted Treatment) protocols, withdrawal management, and the integration of behavioral therapies (CBT, MI, etc.) within a medical framework., • Strong familiarity with telehealth regulations and the unique challenges of conducting remote clinical clearance and virtual medical monitoring., • Proven ability to use EMR data and real-time analytics to drive clinical quality improvements and manage population health., • Proficiency in cloud-based tools (Google Suite, Slack, Zoom) and a high level of comfort navigating complex EMR systems and data dashboards., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are hiring a high-performing Sr. Analyst/Associate to join the Office of the CEO, reporting directly to the Chief of Staff. This role sits at the center of the company's decision-making engine. You will combine structured project management with rigorous KPI and data analysis to keep the organization aligned, accountable, and executing at a high level. You'll support CEO and Chief of Staff initiatives, build performance reporting, coordinate cross-functional workstreams, and help ensure critical priorities move forward with clarity and speed. This is the ideal role for someone who is analytical, detail-oriented, organized, and motivated by the challenge of helping a high-growth company operate with discipline. What You'll DoKPI Tracking, Analysis & Performance Insights • Build and maintain dashboards, models, and reporting that highlight business performance and emerging trends., • Analyze core metrics to identify inflections, risks, and opportunities, then translate findings into clear insights for the CEO and Chief of Staff, • Partner with analytics and operational leaders to ensure reporting is accurate, consistent, and reflective of the company's priorities, • Contribute to monthly/quarterly reviews, CEO summaries, and data-driven narrative updatesProject Management & Execution, • Manage cross-functional projects end-to-end, ensuring clarity of scope, timelines, milestones, and expected outcomes, • Track CEO- and Chief of Staff-led initiatives, keeping deliverables on pace and escalating risks with proactive solutions, • Build project plans, trackers, and operating systems that keep workstreams aligned and moving quickly, • Support execution of company operating rhythms including OKRs, planning cycles, leadership offsites, and executive meetingsCross-Functional Leadership Support, • Coordinate with senior leaders to ensure alignment, follow-through, and accountability on high-priority deliverables, • Prepare materials for executive team meetings, management meetings, and CEO prep sessions, • Support the Chief of Staff in translating the CEO's priorities into clear communication, action items, and structured follow-ups, • Help ensure the right information flows between teams at the right time to enable fast, high-quality decision-makingExecutive-Ready Communication, • Draft clean, structured memos, presentations, and summaries for CEO use internally and externally, • Manage preparations for company wide all-hands, • Prepare briefing materials for meetings, synthesize discussions, and document next steps with precision, • Operate with exceptional attention to detail - every document should be final-qualityWhat We're Looking For, • 2–5 years of experience in investment banking, consulting, private equity, corporate strategy, or an analytical operating role, • High performer with meaningful ownership experience, such as managing complex processes, coordinating across teams, or leading workstreams in demanding environments, • Strong analytical skills with the ability to build models, dashboards, and structured recommendations; advanced Excel required, SQL/Tableau a plus, • Strong slide-building and presentation skills (PowerPoint/Google Slides); healthcare analytics experience is a plus, • Proven project management skills: organized, deadline-driven, and able to manage multiple workstreams simultaneously, • Meticulous attention to detail and a commitment to producing high-quality work, • High degree of initiative and independence, with the ability to drive work forward in a fast-paced, ambiguous environment, • Excellent written and verbal communication, with the ability to distill complexity into clarity, • Operates well under pressure and works effectively with tight timelines, • Deep alignment with Charlie Health's mission and a desire to contribute to meaningful work You will gain: • Daily visibility into CEO-level decision-making, • Ownership of high-impact, cross-functional projects, • Exposure to operations, analytics, product, and clinical leadership, • Accelerated learning and direct influence on organizational execution, • A strong foundation for future roles in Biz Ops, Strategy, Operations, or Chief of Staff tracks, • Work at a mission-driven company where your efforts directly contribute to saving lives and expanding access to behavioral health care The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As a Senior Platform Engineer on the Data Platform team, you will be responsible for designing, implementing, and maintaining the data models, data access patterns, contracts, database infrastructure, and instrumentation that power our transactional systems. You will be at the intersection of every major engineering initiative, working across Product Engineering, Analytics, ML, and Platform to set the bar for data quality, consistency, usability, scalability, and security. You will ensure great data starts at the moment a feature is built, not as a cleanup task afterward. You'll also own one of the team's most impactful initiatives: designing and migrating to modern data models that reflect how our business works at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today. Responsibilities • Define, implement, and evolve data models and schemas in Postgres to support product and analytical use cases., • Develop and maintain our data access standards and patterns in our core backend systems with Python and Typescript., • Lead the definition, design, and phased migration to improved data models for core business concepts., • Work alongside product engineering teams to deliver features with correct and well-modeled data at the source., • Measure and improve data quality, correctness, stability, and usability improvements across our transactional systems., • Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value., • Mentor and train other engineers throughout the organization and seek to continually improve our architecture and data modeling standards and engineering processes., • Improve data usability, trust, and developer productivity by building shared tooling, patterns, and documentation that make it easy for teams to produce and consume high-quality data., • Maintain and improve our transactional database infrastructure running in AWS., • Review SQL and data access code for our production systems., • Partner with engineers across the organization to ensure database migrations are executed correctly and safely., • Profile, analyze, and tune slow or inefficient queries in Postgres., • Leverage AI-powered tooling to enhance the software development lifecycle., • Drive security, reliability, scalability, observability, and cost-efficiency improvements across our deployed services., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • 4+ years of experience in a role focused on Backend or Data Platform Engineering., • 3+ years of experience writing production-level SQL and backend code., • Recent expertise with Python as a primary programming language., • Experience with data modeling concepts and best practices (e.g., dimensional modeling, data vault, or similar)., • Experience with observability, monitoring, and logging tools such as Datadog and Cloudwatch., • Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements., • Ability to troubleshoot complex distributed systems., • Familiarity with AI-enabled developer productivity tooling., • Strong communication and problem-solving skills, and the ability to work in a fast-paced startup environment., • Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly., • Proficiency with programming languages like Typescript or Golang., • Experience with large data migrations on production systems., • Expertise with AWS services like Aurora, S3, SQS, ECS Fargate, and Lambda., • Proficiency with Snowflake as a cloud data warehouse., • Experience with Data Engineering tools like DBT, Dagster, Fivetran, and Hightouch., • Familiarity with event-driven data architectures and stream processing (e.g., Eventbridge, Kafka, or similar).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $150,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Manager, Business Systems to own and evolve the core operating systems that power our admissions, scheduling, clinical access, and revenue workflows. You will be responsible for architecting, governing, and continuously improving the logic that defines how our business actually runs, using Salesforce as the backbone of our operational nervous system. You will partner closely with Operations, Clinical, Revenue Cycle, Data, and Engineering leaders to design deterministic, scalable systems that improve access to care, increase throughput, and protect revenue and compliance at scale. This role will report through Charlie Health's Product Management team and is ideal for someone from a Strategy & Operations, BizOps, RevOps, or consulting background who wants to move from analysis and recommendations into true systems ownership, with a path towards Product Management. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the architecture, governance, and roadmap for Charlie Health's Salesforce-based operating systems, • Translate real-world operational workflows into scalable, deterministic system logic, • Design routing, automation, case management, and capacity allocation frameworks that directly impact access to care, revenue capture, and compliance, • Partner with Operations, Clinical, Admissions, Scheduling, and RCM teams to identify bottlenecks and convert them into system-level solutions, • Define and enforce schema design, automation standards, and change-control governance, • Build economic and throughput models to inform prioritization and system design, • Lead cross-functional initiatives that improve funnel performance, reduce operational friction, and increase scalability, • Partner with Salesforce Admins and Engineers to deliver clean, auditable, maintainable systems, • 2+ years of experience in Strategy & Operations, Management Consulting, BizOps, RevOps, GTM Ops, Analytics, or related roles, • Strong analytical and modeling skills (SQL / Excel / Sheets / BI tools), • Experience translating complex operational workflows into system logic, • Familiarity with CRM, workflow automation, or revenue operations systems (Salesforce strongly preferred), • Ability to think in constraints, throughput, and operating models, • Excellent cross-functional communication and stakeholder management skills, • Comfortable owning high-impact systems in a fast-growing environment, • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with cloud-based collaboration tools (Google Suite, Slack, Zoom, Salesforce), • Must be willing to work in-person 4 days per week in our office in Union Square, NY.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $125,000 and $175,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $137,500 and $192,500 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Clinical staff is composed of two core groups: Primary Therapists, who provide 1:1 care, and Group Facilitators (GFs), who lead group-based sessions that are foundational to the care journey. GFs are our largest and most distributed clinical workforce, and enabling them to deliver consistent, high-quality care at scale is one of our most important and hardest problems. The Facilitator Success team builds the systems that power how this care is prepared, delivered, and improved over time. This is not just about internal tooling, it's about shaping the operating system for group-based care. You'll build products that help facilitators show up to every session informed, confident, and effective. That includes everything from making a client's full care history and context accessible in the right moments, to generating structured session summaries, to developing playbooks and workflows that guide facilitators in real time. You'll also tackle the challenge of making facilitator care quality more measurable to turn complex and often unstructured clinical interactions into signals that can drive feedback, coaching, and continuous improvement. If you care about building tools that empower clinical staff to focus on care, not clicks, this is the team for you. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications Additional Information The total target base compensation for this role will be between $155,000 and $195,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Compliance Manager will oversee compliance operations in the state(s) assigned. The ideal candidate will have experience in managing day to day compliance operations across several locations and multiple TJC accredited offices/facilities. The Compliance Manager will work closely with the Care Delivery Team, Clinical Team, and the Personnel Compliance Team to ensure ongoing compliance in relation to onboarding of employees, maintenance of employee personnel files and clinical documentation. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Travel Required Please note that this role will require on average about 2x travel per month to office locations across the U.S. Responsibilities • Ensure each office in assigned state(s) are operating within company policy, state licensing regulations and The Joint Commission Standards., • Ensure that all staff in assigned state(s) are onboarded within company policy, state licensing regulations and The Joint Commission Standards., • Ensuring employee files are current and in compliance., • Ensuring proper operating procedures are in place for compliance relating to employee onboarding and client admissions, clinical documentation, treatment, and discharge., • Maintain office space compliance for the assigned state(s), • Ensuring routine environment of care and safety requirements are in compliance., • Host and organize site visits/surveys/inspections; travel required., • Assist with completing post-survey written corrective actions plans for submission to surveying entities and monitor company progress on these plans., • Write individualized Policies and Procedures and associated crosswalks as needed., • Assist to ensure that ongoing regulatory and accreditation requirements such as internal inspections, written assessments, and emergency drills are completed on time., • Attending and actively participating in Quality Committee meetings and assure meetings are documented per requirements., • Licensing, Accreditation, and Growth to the state(s) assigned., • Obtain initial facility licenses for Mental Health and Substance Use Disorder Outpatient Treatment, • Ensure that a staff development plan that meets all local, state, and national requirements is in place for the assigned state(s), • Working with the Clinical Training Team to ensure that all staff training is completed and in compliance., • Assist to ensure all licensing requirements are being addressed/fulfilled., • Assist with all aspects of compliance program and coach team as to best policies and procedures., • Coordinate compliance training and investigate compliance issues as requested., • Work with Recruiting and Personnel Compliance to provide education on specific qualifications for positions that are required by regulatory agencies., • Assist with monitoring and documenting facility incidents, including post-incident analysis, including Root Cause Analysis for any Sentinel EventsRequirements, • Bachelor's degree in healthcare/ human services or equivalent career experience (Legal experience preferred), • 5 years of experience working in a behavioral healthcare or healthcare setting, • 2 years of experience managing a team of 3 or more reports, • TJC Behavioral Healthcare experience, • State regulatory inspection survey experience: Being the DRI for leading surveys and organizing survey preparation, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast paced, fluid environment The total target base compensation for this role will be between $84,000 and $108,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $84,000 and $118,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Care Strategy Director, Provider Growth, will be responsible for partnering with our VP of Provider Growth to grow our clinical capacity efficiently while maintaining high quality standards. In this role, you will be responsible for strategic planning (quarterly OKRs), running the operating cadence (weekly business reviews), capacity planning & utilization management (TAs, Onboarding, Licensing) and special projects (new processes, process optimizations, etc.). This will require someone that is analytical, a structured problem solver, can work cross-functionally, is an excellent verbal and written communicator, has a strong bias to action, and is willing to get their hands dirty. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Planning & operating cadence - set quarterly/semi-annual priorities and OKRs; build dashboards to track all key metrics; run weekly business review, • Capacity planning & utilization management -, • Hiring: define variable headcount hiring targets for all teams supporting their pods (provide as input to recruiting), • Adjustments: when plans change, define tactics to help us get better in balance and optimally use the existing capacity, • Performance management - build out all reporting and processes to enable Ops Lead to run monthly performance management process, • 7-12 years of work experience, ideally:, • 3-4 years in management consulting, investment banking or private equity with multiple promotions, • 3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business), • 2+ years of direct management experience, • Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews, • Experience running highly cross-functional projects (operations, sales or recruiting, technology), • Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.) The total target base compensation for this role will be between $151,000 to $215,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $182,000 and $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Associate will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Partner with health plan stakeholders to build and develop end-to-end payor relationships, • Build and leverage in-depth knowledge of nuances in insurance market contracting, • Conduct and consolidate research related to payor workstreams and novel markets, • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts, • Streamline development of go-to-market team processes, workflows, and tools, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health, • Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy, • Support payor remediation efforts to streamline billing practices and improve revenue collectionsRequirements, • At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up, • Bachelor's degree in Business, Finance, Economics, or a related field, • Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently, • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus, • Exceptional written and verbal communication skills, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver with the ability to adapt quickly to changing priorities, • Meticulous attention to detail and a commitment to delivering high-quality work, • Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus The total target base compensation for this role will be between $106,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $117,000 and $148,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As the Engineering Manager, Data you will lead and represent a team of Data and Analytics Engineers, driving execution at a high level while fostering a culture of trust, empathy, and technical excellence. You will own the data warehouse and pipelines that power company-wide reporting, product analytics, and all post-source data operations, ensuring these are reliable, observable, accurate, fresh, scalable, and extensible. You will provide structured execution, clear prioritization, and alignment with business needs. As a hands-on leader, you will lead sprint ceremonies, roadmap planning, provide mentorship, remove blockers, contribute technically as needed, and create a culture of execution and continuous improvement. You will partner with leaders in our ML, Analytics, BizOps, and Engineering teams and define a vision for data model best practices in our warehouse and ETL pipeline architecture, while supporting new business initiatives. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Drive the development of data pipelines and analytical products in the warehouse, ensuring reliable, performant systems and timely delivery of business-critical insights., • Work closely with business partners across Data Science, Machine Learning, Engineering, Product, and BizOps to align data initiatives with company needs and unlock new opportunities., • Define a vision for a scalable data model architecture in the warehouse, and create a roadmap for the team to iterate into that end-state., • Lead execution, ensuring the team delivers high-quality, reliable data solutions aligned with business priorities, including leading sprint ceremonies and roadmapping., • Oversee data integrity, documentation, testing, and monitoring across systems to ensure stakeholders can trust and self-serve on our data., • Guide and contribute to architecture and design decisions, resolve critical technical issues, and ensure scalable development across our data stack (Dagster, Snowflake, dbt, Fivetran, Hightouch, Hex, Tableau)., • Identify bottlenecks and implement improvements to team workflows, tools, and development practices., • Manage and mentor a growing team of data engineers; foster a culture of technical excellence, accountability, and continuous improvement., • Establish metrics to track progress, communicate priorities, and demonstrate business impact., • Define and maintain data governance standards and proactively manage stakeholder expectations to drive scalable, trusted data use., • Drive reliability, scalability, observability, security, and cost-efficiency improvements across our data stack., • Own company-wide KPI reporting, including ad hoc analysis, product analytics, and dashboard development, ensuring the team delivers clear, accurate insights in response to evolving business questions.Requirements, • 2+ years managing and mentoring data and analytics engineers, with a focus on execution and delivery, and 6+ years of data or analytics engineering experience total, • Proven ability to drive team operations, including sprint ceremonies, roadmap planning, and prioritization, • Hands-on background in building and maintaining ELT pipelines using SQL, DBT, and OLAP databases like Snowflake, • Proficiency in one or more programming languages (Python preferred), with the ability to guide and review technical work., • Experience with workflow orchestration tools like Dagster, Airflow, Prefect., • Skilled in developing scalable reporting solutions using tools like Tableau or Hex, and enabling self-serve analytics across the organization, • Strong data modeling, provenance, and governance skills to support extensible, trusted, and consistent reporting and patterns, • Track record of improving team processes, optimizing workflows, and delivering measurable impact, • Experience being an effective cross-functional partner with Machine Learning, Product, Analytics, and Engineering, aligning data work with business goals, • Clear, concise communicator who can translate complex technical concepts for non-technical stakeholders, • Comfortable navigating ambiguity, breaking down complex problems, and driving iterative solutions, • Committed people leader with a history of coaching talent and fostering a high-performance, inclusive team culture, • Familiarity with healthcare data standards (e.g. HIPAA, FHIR) is highly desirable, • Experience with AWS cloud technologies is preferredBenefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Additional Information The total target base compensation for this role will be between $200,000 and $265,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Talent Acquisition to join our growing team! The Lead Talent Acquisition Specialist should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.The Lead Talent Acquisition Specialist's primary focus is on clinical recruiting. To deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in managing a team of clinical recruiters and sourcing new clinical staff. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 4-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • At least 5-8+ years of recruiting experience, • At least two years of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Commercial Strategy Analyst will play a critical role in streamlining the operational functions of the team's go-to-market strategy. This person will not only be responsible for identifying improvements but will also refine our processes for tracking end-to-end contracting and partnership management. The responsibilities of this role will impact broader payor strategy and help drive our Commercial KPIs, many of which are top organizational priorities for leadership. This position will necessitate profound attention to detail and proactive cross-functional collaboration to deliver valuable insights to the organization. This person will be intellectually curious and eager to develop a deep understanding of payor workflows and stakeholder relationships at a fast-paced, mission-driven organization. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and profoundly impact millions of lives. Responsibilities • Partner with health plan stakeholders to build and develop end-to-end payor relationships, • Build and leverage in-depth knowledge of nuances in insurance market contracting, • Conduct and consolidate research related to payor workstreams and novel markets, • Collaborate closely with cross-functional teams (Finance, GTM, Legal, Compliance, RCM, etc.) to maintain health plan contracts, • Streamline development of go-to-market team processes, workflows, and tools, • Assist with scaling Commercial team initiatives over time to meet the needs of Charlie Health, • Analyze complex healthcare claims data to support competitive analysis and go-to-market strategy, • Support payor remediation efforts to streamline billing practices and improve revenue collectionsRequirements, • At least 2-4+ years of relevant professional experience, including 1–2 years in investment banking, consulting, or at a high-growth start-up, • Bachelor's degree in Business, Finance, Economics, or a related field, • Strong organizational skills with demonstrated ability to manage multiple projects and workstreams concurrently, • Proficiency in Microsoft Office Suite, including Word, PowerPoint, and advanced Excel; proficiency in SQL and Python is a plus, • Exceptional written and verbal communication skills, • Proactive self-starter with a strong sense of ownership and the ability to operate independently in fast-paced environments, • Resourceful problem solver with the ability to adapt quickly to changing priorities, • Meticulous attention to detail and a commitment to delivering high-quality work, • Strong analytical mindset with the ability to synthesize data into actionable insights; experience with healthcare analytics is a plus The total target base compensation for this role will be between $91,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $100,000 and $127,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Director of Revenue Operations will own the systems, data, and workflows that power Charlie Health's Go-To-Market engine. This role is responsible for designing and scaling the tooling, technology, and data infrastructure that enable GTM teams to operate efficiently, make better decisions, and deliver an exceptional experience to referral partners. This leader will work closely with Sales, Admissions, Growth Strategy, Engineering, Product, Design, and Salesforce Engineering to modernize GTM workflows, improve visibility into performance, and lead our GTM AI initiatives to drive the business forward.. We're a team of passionate, mission-driven professionals eager to take on the behavioral health crisis and build scalable solutions that expand access to care. If you're energized by complex problem-solving and want to shape how growth is planned and executed, we encourage you to apply. Responsibilities GTM Tooling & Technology • Own the GTM technology strategy across Sales, Outreach, Admissions, and Partnerships, • Evaluate, implement, and optimize tools to streamline workflows and improve GTM performance (e.g., CRM enhancements, AI tools and automation platforms), • Own the data infrastructure supporting GTM performance reporting, • Partner with Analytics and Engineering to ensure clean, reliable, and well-modeled GTM data, • Serve as the primary GTM partner to Salesforce Engineering, • Translate GTM workflow needs into clear technical requirements and prioritization, • Establish intake, prioritization, and delivery processes for RevOps initiatives, • 7–10+ years of experience, ideally including:, • Prior experience in Revenue Operations, Sales Operations, Product, Engineering, GTM Operations, or Business Operations roles, • Hands-on ownership of CRM systems (Salesforce), GTM tooling, and workflow automation, • Experience partnering closely with Engineering, Product, and Analytics teams, • Experience building and maintaining GTM reporting and data infrastructure, • Strong cross-functional collaboration with Sales, Growth Strategy, and Marketing teams, • Highly proficient in Excel / Google Sheets, • Working knowledge of SQL and data modeling concepts, • Experience with BI tools (e.g., Tableau, Looker, Hex), • 2+ years of people management experience preferred The total target base compensation for this role will be between $151,000 - $215,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $182,000 - $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Clinical staff is composed of two core groups: Primary Therapists, who provide 1:1 care, and Group Facilitators (GFs), who lead group-based sessions that are foundational to the care journey. GFs are our largest and most distributed clinical workforce, and enabling them to deliver consistent, high-quality care at scale is one of our most important and hardest problems. The Facilitator Success team builds the systems that power how this care is prepared, delivered, and improved over time. This is not just about internal tooling, it's about shaping the operating system for group-based care. You'll build products that help facilitators show up to every session informed, confident, and effective. That includes everything from making a client's full care history and context accessible in the right moments, to generating structured session summaries, to developing playbooks and workflows that guide facilitators in real time. You'll also tackle the challenge of making facilitator care quality more measurable to turn complex and often unstructured clinical interactions into signals that can drive feedback, coaching, and continuous improvement. If you care about building tools that empower clinical staff to focus on care, not clicks, this is the team for you. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications Additional Information The total target base compensation for this role will be between $155,000 and $195,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Manager, Business Systems to own and evolve the core operating systems that power our admissions, scheduling, clinical access, and revenue workflows. You will be responsible for architecting, governing, and continuously improving the logic that defines how our business actually runs, using Salesforce as the backbone of our operational nervous system. You will partner closely with Operations, Clinical, Revenue Cycle, Data, and Engineering leaders to design deterministic, scalable systems that improve access to care, increase throughput, and protect revenue and compliance at scale. This role will report through Charlie Health's Product Management team and is ideal for someone from a Strategy & Operations, BizOps, RevOps, or consulting background who wants to move from analysis and recommendations into true systems ownership, with a path towards Product Management. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the architecture, governance, and roadmap for Charlie Health's Salesforce-based operating systems, • Translate real-world operational workflows into scalable, deterministic system logic, • Design routing, automation, case management, and capacity allocation frameworks that directly impact access to care, revenue capture, and compliance, • Partner with Operations, Clinical, Admissions, Scheduling, and RCM teams to identify bottlenecks and convert them into system-level solutions, • Define and enforce schema design, automation standards, and change-control governance, • Build economic and throughput models to inform prioritization and system design, • Lead cross-functional initiatives that improve funnel performance, reduce operational friction, and increase scalability, • Partner with Salesforce Admins and Engineers to deliver clean, auditable, maintainable systems, • 2+ years of experience in Strategy & Operations, Management Consulting, BizOps, RevOps, GTM Ops, Analytics, or related roles, • Strong analytical and modeling skills (SQL / Excel / Sheets / BI tools), • Experience translating complex operational workflows into system logic, • Familiarity with CRM, workflow automation, or revenue operations systems (Salesforce strongly preferred), • Ability to think in constraints, throughput, and operating models, • Excellent cross-functional communication and stakeholder management skills, • Comfortable owning high-impact systems in a fast-growing environment, • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with cloud-based collaboration tools (Google Suite, Slack, Zoom, Salesforce), • Must be willing to work in-person 4 days per week in our office in Union Square, NY.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $125,000 and $175,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $137,500 and $192,500 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We're seeking Master's-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment. Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we're looking for group facilitators who are deeply aligned with Charlie Health's mission to provide life-saving mental health treatment. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month, • Respond to all email and Slack communication promptly (within 48 hours), • Review the curriculum aligned to group assignment prior to group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups using the current Charlie Health curriculum and best practices, • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate professionally and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Demonstrate professional ethics, including appropriate boundaries and confidentiality, • Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays, • Master's degree in mental health or related field (see examples below), • Experience working with diverse age demographics in intensive treatment settings, • Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus), • Strong belief in and advocacy for group-based treatment alongside individual therapy, • Ability to facilitate effective, engaging telehealth sessions, • Reliable high-speed internet connection for client sessions, • Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software, • Master of Science (M.S.) in Mental Health Counseling, • Master of Social Work (M.S.W.), • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The Provider Experience at Charlie Health: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients., • Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. About Cents Cents is a New York–based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to local businesses across the U.S.. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in! About the Role As the Executive Assistant, you’ll play a critical role in supporting our CEO and executives while creating a productive and engaging workplace environment. This role will report directly to the Chief of Staff and partner closely on day-to-day operations, culture, and team engagement initiatives. Our office generally takes a hybrid approach, but given how central this role is to the day-to-day, we’re looking for someone who’s excited to be in the office in Hudson Square 4–5 days/week. You’ll be at the heart of our operations, enabling our team to thrive and our leaders to focus on driving the business forward by providing high-level administrative support with hands-on office management responsibilities. The ideal candidate is a self-starter who excels in a dynamic environment, has exceptional organizational skills, can effectively multitask, and is motivated to work with executives while being deeply involved in the many facets of our business- including helping to shape a strong, connected, and engaged team culture. What you'll do: Executive Support: * Provide high-level administrative support to the CEO, and executive team as needed, including calendar management, travel coordination, and meeting preparation. * Serve as a key point of contact between executives and internal/external stakeholders. * Organize and prioritize competing demands, ensuring the CEO’s time is optimized. * Prepare, review, and manage presentations, reports, and documents. * Take meeting minutes and track follow-ups to ensure accountability and progress on key initiatives. Office Management: * Oversee the day-to-day operations of the office, ensuring a clean, organized, and welcoming environment. * Manage office supplies, shipping, equipment, and vendor relationships. * Coordinate meetings, team events, and celebrations to foster company culture and engagement. * Partner with the Chief of Staff and VP of People to plan and execute culture-building initiatives, team experiences, and engagement activities. * Assist with onboarding new employees by setting up workstations, procuring access tools, and creating a seamless first-day experience. * Ensure compliance with office policies and procedures. * Track and manage budgets for office expenses. Administrative Support: • Organize and maintain company documents, records, and databases., • Assist with special projects, including research, reporting, and event planning. Assist with company-wide communications and events as needed. Qualifications * 1–3 years as an Executive Assistant, Office Manager, or similar role in a fast-paced startup or tech environment. * Must have a clear professional presence in order to communicate effectively with investors, shareholders, and other high-value contacts. * Exceptional organizational and multitasking abilities. * Strong written and verbal communication skills. * Tech-savvy, with proficiency in tools like Google Workspace, Microsoft Office, and Slack. Project management software like Notion and Asana is a plus. * Ability to work independently, anticipate needs, and solve problems proactively (i.e., action-oriented). * High attention to detail. * Experience in event and travel coordination is a plus. * Positive attitude with a passion for creating an efficient, people-centered workplace and strong team culture. Requirements This position is expected to work from our office in Hudson Square a minimum of 4 days a week.About Us There’s a Laundry List of Why You’ll Love Working at Cents!We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at. We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times. We are students - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to diversity and tight knit community - We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Benefits and PerksWe offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point. - Competitive salary- Equity- Unlimited PTO and paid holidays- Remote-first with offices in New York City and San Francisco- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability- 401(k)- Work-from-home and commuter benefits- Laundry allowance to support our customers’ businesses- Comprehensive training, learning, and development programming- Access to hundreds of discounts and rewards from renowned vendors, including deals on health & wellness, travel, dining, auto insurance, and so much more! Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions). Also please note that we will never ask for money or sensitive financial information. If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at and we can confirm this for you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a People Operations Associate to join our growing People team at Charlie Health. This role is a core execution role within People Operations, responsible for owning high-volume employee lifecycle processes with accuracy, consistency, and strong attention to detail. As a People Operations Associate, you will manage onboarding, offboarding, employee changes, and employment verifications end-to-end, working across systems such as UKG, Jira, and Monday.com. You will serve as a primary point of contact for new hires and managers, coordinate closely with IT and Talent, and ensure employee data and documentation are accurate and compliant. This is an excellent opportunity for someone early in their People Operations career who is highly organized, systems-oriented, comfortable working with data, and eager to build strong operational foundations in a fast-paced, high-growth environment. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own end-to-end onboarding in UKG, including data entry, background checks, I-9 verification, and document collection, • Track onboarding progress in Monday.com and coordinate with Talent, IT, and People Ops to ensure timely completion, • Partner with IT to support system provisioning and resolve common access issues, • Communicate proactively with new hires and managers throughout onboarding, • Manage end-to-end offboarding in Jira, including exit documentation, system deactivation, and coordination with Payroll and Benefits, • Process employee changes (e.g., promotions, transfers, reporting updates, personal data changes) and prepare and send updated employee letters, • Complete employment verifications (VOEs) accurately and within SLAs, • Maintain accurate, compliant employee personnel files and sensitive documentation, • Respond to and resolve People Ops tickets and inbox requests within scope, ensuring accuracy and timeliness, • QA all work before closure and follow documented SOPs, • Identify recurring issues and suggest incremental process improvements, • Support basic People Ops reporting and Excel-based data tasks, • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 45 minutes' commuting distance of the office, • Bachelor's degree preferred, • 1–3 years of experience in People Operations, Human Resources, or an administrative/operations role with similar responsibilities, • Experience executing employee lifecycle processes such as onboarding, offboarding, and employee changes, • Comfort working across multiple systems and tools; experience with HRIS platforms (UKG preferred) and ticketing/workflow tools (e.g., Jira, Monday.com) is a plus, • Strong attention to detail and ability to manage multiple tasks simultaneously while meeting deadlines, • Clear, professional written and verbal communication skills with a service-oriented approach, • Demonstrated ability to follow SOPs while exercising good judgment on when to escalate issues, • Strong Excel skills, including working with formulas, filters, sorting, and basic data validation; comfort reviewing and reconciling data across sources, • Ability to handle sensitive information with discretion and maintain confidentiality Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $53,000 and $70,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $55,000 and $74,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWho is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Pay: $65,000/year + Overtime + Stock Options Travel: 1-2 weeks per month, up to 50% The Role Join our Field Operations team and help keep communities safe by installing and maintaining camera and solar infrastructure. As a growing multi-product company, this role now spans both new installations and ongoing maintenance across a wide variety of sites, equipment, and customer environments. You’ll work hands-on in the field, adapt to dynamic schedules, and see the impact of your work every day. What You’ll Do * Install, maintain, and service poles, solar panels, batteries, and camera systems across diverse customer sites * Install poles of varying lengths per specifications, including digging post holes a minimum of Mount solar panels and external batteries; install and align LPR cameras with PTZ technology * Perform both installations and maintenance (approximately 50/50 split) * Work on public and private roadways, frequently on equipment 10–12 feet high * Use ladders and bucket trucks to safely work at heights of up to 30 feet * Use power and hand tools; repair minor breaks in underground irrigation or private wiring * Drive company vehicles and tow small trailers; support DFR (Drone as First Responder) units and mobile security trailers * Meet with customers to perform site surveys and discuss installation options * Interpret traffic control plans and permit drawings to identify compliant installation locations * Track inventory, receive shipments, and submit installation photos and updates via the Flock Field mobile app * Perform all work in a safe, professional, and compliant manner * Adapt to dynamic scheduling, often with 2–3 days’ notice Travel Expectations This position requires a 50% travel commitment, typically consisting of 1–2 weeks of travel per month. You should expect to be in the field Monday through Friday, with the occasional Saturday required for travel or project completion. What We’re Looking For * Comfortable with physical work, including lifting up to 50 lbs, climbing, and working outdoors * Experience in construction, electrical, low-voltage wiring, or similar hands-on roles preferred * Strong mechanical aptitude and comfort using tools and equipment * Ability to work independently across varying job types and environments * Comfortable driving vans and trucks and towing small trailers (Must be 21+ with a valid driver’s license) * Basic computer and mobile app skills; willingness to learn new technology * Flexible, dependable, and adaptable to changing priorities Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. The Perks ????Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. ????Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. ????Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. ????Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. ????Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support ????Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ????ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. ????WFH Stipend: $150 per month to cover the costs of working from home. ????Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. ????️ Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear as well as an annual $250 uniform expense allowance ???? Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card #ZR Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to Compensation Range: $65K

Job Description Field Service Technician II Location: EAST COAST (Home-based; regional travel across East Coast- FL, GA, NJ, NYC) Overview Search Made Easy is partnering with a leading medical-device manufacturer to find a Field Service Technician II. You will install, maintain and repair precision equipment in ISO-regulated environments, working out of NY, NJ, GA, FL with 75-90% domestic travel through Salary Target is between $85K-$95K along with a standard benefits package. Primary service areas are Miami and/or NYC/NJ Key Responsibilities • On-site installation, calibration, preventive maintenance and repair of electromechanical and optical systems, • Electrical troubleshooting using multimeter, oscilloscope and service manuals, • Read and update schematics, wiring diagrams, BOMs and service reports, • Provide Level-2 phone support and escalate complex issues to engineering, • Maintain accurate service documentation in CRM and ERP systems, • Train end users on safe operation and support regulatory audits Must-Have Qualifications • Associate’s degree or equivalent hands-on experience in electronics, mechatronics or a related technical field, • Four or more years of field-service experience in a medical-device or ISO 13485 environment, • Strong electrical troubleshooting skills and ability to interpret technical drawings, • Excellent customer-service orientation and clear verbal and written communication, • Valid driver’s license and willingness to travel 75–90 percent domestically Nice to Have • Experience with laser or optical medical-aesthetic devices, • Familiarity with NetSuite, Salesforce or similar CRM/ERP platforms, • Background in regulated industries or military maintenance What’s in It for You • Competitive base salary plus travel per diem and vehicle allowance, • Comprehensive benefits package (medical, dental, vision, 401(k)), • Ongoing technical training and career development, • Opportunity to work with state-of-the-art medical-device technology How to Apply Click apply here OR email your resume and a brief cover note explaining your technical background and availability to with the subject line “Field Service Tech II- EAST.” Search Made Easy is an equal opportunity recruitment firm. We are committed to a policy of non-discrimination and adhere to data protection laws. For comprehensive details on our practices, please visit our Privacy Policy. By applying, you consent to the processing of your personal data in accordance with these policies. By applying you also understand that only qualified candidates will be contacted and that no employer-employee relationship between you and Search Made Easy or its clients exists. If you require accommodations during the recruitment process, please email us at with your request at the time of application. All information is handled in compliance with applicable laws and strictly for legitimate business needs.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. About CentsCents is a New York–based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to local businesses across the U.S.. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in! About The RoleWe are seeking a highly skilled and detail-oriented Senior Cost Accountant to play a pivotal role in managing and optimizing our financial operations. In this role, you will work closely with Operations, Production, and Supply Chain teams to ensure inventory accuracy, drive cost efficiency, and support strategic decision-making. You will be responsible for analyzing production costs, reconciling inventory, preparing for audits, and contributing to budgeting and forecasting processes. This position offers the opportunity to influence key financial and operational decisions, while collaborating across multiple functions to strengthen controls and enhance profitability. You’ll also help shape the evolution of our cost accounting processes, ensuring accuracy, efficiency, and alignment with GAAP standards.What You’ll Do • Collaborate with Operations on inventory management to ensure all inventory is reconciled and accurately reflected on the balance sheet for upcoming audits., • Oversee inventory valuation, reconciliation processes, and actively support Operations in resolving discrepancies., • Prepare and organize cost and inventory documentation for external auditors, supporting the financial audit process., • Partner with Operation, Production, and Supply Chain teams to drive improvements in inventory controls and cost efficiency., • Analyze production costs, including materials, labor, and overhead, and compare them to standard or budgeted costs. Investigate and explain variances to management, identifying root causes and recommending solutions., • Assist in the month-end close process related to cost of goods sold (COGS) and inventory. This includes preparing and posting journal entries and conducting account reconciliations., • Play a critical role in developing the annual budget and cost forecasts. Provide cost projections and help with financial models for new products or special projects., • Generate detailed financial reports, including cost analysis, profitability reports, and key performance indicators (KPIs), to inform management decision-making., • Identify and implement improvements to existing cost accounting procedures and systems to increase accuracy and efficiency. Ensure compliance with internal controls and company policies., • Provide financial insights and recommendations to management.Qualifications, • Bachelor’s degree in Accounting, or related field preferred., • Minimum of 7 years of experience in accounting and bookkeeping., • Proficiency in accounting software, specifically Xero, NetSuite, Ramp, Airbase, Avalara, Salesforce, and others., • Strong understanding of GAAP and financial reporting principles., • Excellent attention to detail, organizational, and problem-solving skills., • Ability to work independently and manage multiple tasks efficiently., • Must be able to work in Eastern time zone., • Able to travel to Toronto, Canada for inventory counts 3 to 4 times a year (U.S. passport is required).Bonus Skills, • CPA certification is a plus., • Strong written and verbal communication skills., • Experience in SaaS and manufacturing

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking an experienced and compassionate Crisis Supervisor to join our growing Crisis Management team at Charlie Health. This role will oversee a team of Crisis Managers and ensure the efficient, high-quality delivery of crisis intervention services to our clients. The Crisis Supervisor will serve as a frontline leader, providing guidance, support, and training to the Crisis Management team, while ensuring that performance standards are met. This role will also collaborate closely with the Crisis Care Delivery Manager and other department leads to maintain an effective crisis response structure. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide day-to-day supervision of the Crisis Management team, ensuring efficient distribution of crisis requests and workload balance., • Active clinical licensure (LCSW, LPC, LMFT, or equivalent) preferred., • Master's degree in a mental health field required., • 2+ years of experience in a supervisory or leadership role within crisis management or behavioral health settings., • Strong knowledge of crisis management protocols and best practices, including crisis de-escalation techniques and risk assessments., • Excellent communication, leadership, and interpersonal skills with the ability to provide effective feedback and coaching., • Ability to manage performance using data-driven strategies and resolve conflicts in a supportive, solution-focused manner., • Ability to work flexible hours to meet the needs of the team, clients, and programming., • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis., • Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target compensation for this role will be between $75,000 and $93,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Client Logistics team builds the technology that helps clients understand and manage their treatment, giving both clients and our support teams the tools they need to ensure that care is smooth and effective. You'll create dynamic, thoughtful product experiences across web and mobile surfaces. Whether it's streamlining client communication, empowering users with self-serve schedule management options, or supporting our most critical external workflows, you'll help build delightful, reliable systems. You'll develop a deep understanding of the treatment model and operate with high ownership, driving real improvements in client outcomes. If you want to build a modern client-facing product, ship fast, and build systems that drive excellence in behavioral healthcare, this is the team for you. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications Additional Information The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are looking for a People Operations Manager to join our growing People team at Charlie Health. This role is a critical operational and strategic leader responsible for owning and scaling our People Operations lifecycle, systems, and team execution as we continue to grow. As the People Operations Manager, you will oversee end-to-end employee lifecycle processes through direct team leadership while owning the strategy and execution of our core People systems, including UKG and integrated tools. This role is highly focused on systems optimization, automation, compliance, and operational excellence, ensuring our People infrastructure scales efficiently while maintaining a high-quality employee experience. This is a hands-on leadership role for someone who thrives in complex, high-volume environments, brings strong systems thinking, and can balance execution with long-term process design. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Provide experienced operational leadership to run People Operations at scale, with primary ownership of systems, automation, and data integrity, • Own People Operations systems and workflows across the employee lifecycle, including configuration, optimization, and integrations, • Drive automation and process improvements to reduce manual work, eliminate single points of failure, and improve consistency and accuracy, • Translate operational and compliance requirements into scalable system solutions that support how People Operations functions in practice, • Establish, document, and enforce operational standards and controls across lifecycle processes, compensation changes, and review cycles, • Oversee workload distribution across the People Ops team to ensure work is handled at the appropriate level and leadership capacity is preserved for scale and risk management, • Monitor Jira and HR intake trends to identify systemic issues, volume risks, and opportunities for efficiency improvements, • Ensure data integrity and audit readiness across People Operations systems, reporting, and documentation, • Partner with Legal, Compliance, Payroll, Benefits, Finance, IT, and Talent to ensure cross-functional alignment and issue resolution, • Own vendor relationships for People Ops–managed tools and platforms, • Lead and develop People Operations team members, focusing on quality, consistency, and sustainable operating coverage rather than day-to-day task executionQualifications, • Able to work a hybrid schedule of 4 days per week in our NYC office and located within a commutable distance, • Bachelor's degree preferred, • 5–8 years of experience in People Operations or Human Resources, with at least 2–3 years in a people management or senior operational role, • Strong experience owning HRIS platforms and People systems (UKG experience strongly preferred), • Demonstrated experience leading process automation, systems integrations, and operational scaling efforts, • Strong knowledge of employee lifecycle processes, compliance requirements, and audit preparation The total target base compensation for this role will be between $97,000 and $135,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $106,000 and $149,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI Additional Information The expected base pay for this role will be between $75,000 and $115,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Clinical staff is composed of two core groups: Primary Therapists, who provide 1:1 care, and Group Facilitators (GFs), who lead group-based sessions that are foundational to the care journey. GFs are our largest and most distributed clinical workforce, and enabling them to deliver consistent, high-quality care at scale is one of our most important and hardest problems. The Facilitator Success team builds the systems that power how this care is prepared, delivered, and improved over time. This is not just about internal tooling, it's about shaping the operating system for group-based care. You'll build products that help facilitators show up to every session informed, confident, and effective. That includes everything from making a client's full care history and context accessible in the right moments, to generating structured session summaries, to developing playbooks and workflows that guide facilitators in real time. You'll also tackle the challenge of making facilitator care quality more measurable to turn complex and often unstructured clinical interactions into signals that can drive feedback, coaching, and continuous improvement. If you care about building tools that empower clinical staff to focus on care, not clicks, this is the team for you. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions, • Be an owner. Collaborate with product and design to iterate to top notch product solutions, • Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work, • Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods, • Ensure our clients can always access the care they need by participating in our on-call rotationRequirements, • At least 4 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications Additional Information The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.