At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
We are seeking a motivated and results-driven Real Estate Agent to join our dynamic team. The ideal candidate will possess a strong understanding of the real estate market and demonstrate exceptional sales and customer service skills. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while ensuring compliance with Fair Housing regulations and real estate laws. Your ability to communicate effectively and negotiate favorable terms will be key to your success in this role. All online and remote, can work on your own time Responsibilities Assist clients in buying, selling, and leasing residential or commercial properties. Conduct market research to provide clients with accurate property valuations and insights. Develop and maintain strong relationships with clients through excellent customer service. Prepare and present property listings, including marketing materials and open house events. Negotiate contracts and agreements on behalf of clients, ensuring favorable terms. Stay informed about local real estate laws, regulations, and Fair Housing guidelines. Manage administrative tasks related to real estate transactions, including paperwork and documentation. Collaborate with other professionals such as mortgage brokers, appraisers, and property managers to facilitate transactions. Maintain an organized database of client information and property listings. Requirements Proven experience in sales or customer service; prior experience in real estate is a plus. Strong understanding of Fair Housing regulations and real estate law. Excellent organizational skills with the ability to manage multiple tasks effectively. Exceptional communication skills, both verbal and written, to interact with clients professionally. Proficient negotiation skills to advocate for clients' best interests during transactions. Knowledge of property management practices is advantageous. Ability to work independently as well as part of a team in a fast-paced environment. NO real estate license is required. Join us in helping clients navigate their real estate journeys while building a rewarding career in the industry! Job Types: Full-time, Part-time, Contract Pay: $90,000.00 - $250,000.00 per year Benefits: Employee assistance program Parental leave Professional development assistance People with a criminal record are encouraged to apply Work Location: Remote