New York
Job Description We are searching for a Case Manager for a fulltime employee role for our client in Brooklyn, NY (11226). The Case Manager, a member of the social services staff, is responsible for providing case management and support services to the individuals approved for the program. • Review all documentation establishing clients’ eligibility for program and make file copies., • Assist clients in completing all intake applications and forms., • Create and maintain client files., • Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Evaluate actual living conditions of clients through home visit., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Escort clients to appointments (educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf., • Bachelor or Associate degree with one year of relevant experience, or two years of relevant experience., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite.