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  • DoctorHere
    DoctorHere
    hace 2 días
    Jornada completa
    Manhattan, New York

    About DoctorHereDoctorHere is a primary care group providing patient-centered, high-quality healthcare services across New York and New Jersey. We are currently hiring a Medical Receptionist to join our internal medicine clinic in Hoboken and help support both patient service and day-to-day clinic operations. Position OverviewThe Medical Receptionist plays a key role in creating a smooth, positive experience for patients from the moment they walk into the clinic until they leave after their visit. This role is primarily front-desk focused, handling patient scheduling, insurance verification, payments, and phone/message communication. Depending on the clinic's needs, it may also include vital sign measurement, patient rooming, and basic clinical support duties. We're looking for someone who provides warm, professional patient care and can flexibly handle a variety of tasks in a fast-paced internal medicine environment. Key Responsibilities Patient check-in and check-out Manage scheduling for new and existing patients Respond to phone calls, texts, and patient inquiries Verify and update patient demographic and insurance information Verify insurance eligibility and benefits Collect copays, deductibles, and patient balances Support referrals, medical records requests, and other patient-related administrative tasks Manage patient information and appointments through the EMR/EHR system Provide patients with basic guidance on testing, appointments, and visits Measure and record patient vital signs Room patients and provide basic patient preparation prior to visits Support review of patient medications and basic medical history Support lab work and basic clinical workflow tasks Prepare and maintain exam rooms Collaborate with clinical staff to maintain smooth patient flow Manage medical and office supplies Support other tasks as needed to keep the clinic running smoothly QualificationsRequired Ability to provide friendly, professional service to patients Strong sense of responsibility with good time and task management skills Ability to multitask across a variety of duties Basic computer and office software proficiency Ability to communicate and collaborate well with providers and staff Able to work on-site at our Hoboken office Preferred Experience in primary care or internal medicine Experience as a Medical Receptionist or in a medical office setting Medical Assistant experience EMR/EHR experience Experience with insurance verification and eligibility checks Phlebotomy experience Bilingual candidates preferred Korean language ability strongly preferred Schedule & Location DoctorHere Primary Care Clinic, 129 Washington St., Suite 300, Hoboken, NJ 07030 Work Setting: 100% on-site Specific work days and hours will be discussed during the interview process

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 10 días
    $17–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, reliable, and customer-focused individual to join our vibrant team. If you enjoy helping people and thrive in a fast-paced retail environment, we’d love to hear from you! The associate ensures accurate, compliant billing and record-keeping while supporting the organization's operational workflow. Responsibilities and Duties: • Verify private insurance, Medicare, and Medicaid coverage, ensuring compliance with billing requirements., • Process patient intake forms and required documentation for product or service delivery., • Maintain complete and accurate patient records for billing and reimbursement purposes., • Prepare invoices, route delivery documentation, and monthly financial/operationalreports., • Process and track reimbursement claims (manual or electronic) in accordance with company policy., • Maintain rental files, including Medicaid coverage verification and monthly follow-up on pending patients., • Input and manage data across multiple systems; generate orders, invoices, statements, and reports., • Communicate with physicians’ offices and referral sources to obtain authorizations, prescriptions, and supporting documentation., • Identify and escalate issues that could affect timely or accurate reimbursement to the Operations Director., • Assist with driver route planning and back-office support for daily deliveries., • Participate in in-service trainings and compliance meetings to remain current on regulations.• Perform additional administrative duties as assigned. Qualifications: • Education: High school diploma or equivalent., • Prior experience in medical billing, insurance processing, or healthcare administration preferred., • Proficient in data entry and computer systems; detail-oriented with strong organizational skills., • Strong written and verbal communication skills for coordination with internal teams and referral sources., • Ability to remain seated and perform computer-based tasks for extended periods., • Ability to lift up to 15 lbs. occasionally for filing or record management., • Ongoing training in HIPAA, infection control, Medicare billing compliance, fraud prevention, and documentation standards., • Satisfactory completion of annual performance evaluations and compliance updates.

    Sin experiencia
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