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  • Assistant Principal: Train in NY, Launch in Miami
    Assistant Principal: Train in NY, Launch in Miami
    4 hours ago
    Full-time
    New York

    Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Join the Mission: From the Tri-State to the Sunshine State Tired of the Northeast winters? Ready to trade the slush for the sunshine without leaving the mission behind? Success Academy is the fourth-largest public school system in New York State, serving nearly 22,000 predominantly Black and Hispanic students from low-income backgrounds. We lead the state in math and reading performance, and 100% of our graduates have been accepted to four-year colleges. We've proven what's possible in New York---now, we're taking that proven excellence to Florida. The Opportunity: Train in NY, Launch in Miami We are looking for high-performing Tri-State educators ready to make a literal life-style change. This is a unique, phased transition for the 2027-2028 Florida launch: • Year 1 (The Training Ground): Spend the upcoming school year in New York City. You will immerse yourself in our culture, master our curriculum, and train alongside our most seasoned leaders., • Year 2 (The Move): In Summer 2027, you will relocate to Florida as a founding Assistant Principal to open our inaugural Miami-Dade County schools. Why Make the Move? • Leave the cold behind. Imagine finishing a high-impact school day and heading to the beach instead of shoveling snow. This isn't just a career move; it's a total upgrade to your quality of life., • Be a Founder: You'll be on the ground floor of Success Academy's historic first expansion outside of New York., • No Compromise on Excellence: You don't have to choose between a premier career in education reform and a warmer climate. You get the "sky-high" standards of SA with the lifestyle of Miami., • A New Chapter for Florida: You will play a pivotal role in delivering a life-changing education to underserved children in Miami, applying the expertise you honed in the Tri-State. If you're a proven leader in the NY/NJ/CT area ready to trade your winter coat for a founding role in the Sunshine State, your next chapter starts here. Position Summary: The Assistant Principal role at Success Academy is a high-impact leadership position for educators who want to develop adults, strengthen teaching and learning, and drive outstanding student outcomes across an entire school. The role is fundamentally about people management to achieve high-quality learning for every student. The Assistant Principal takes full ownership of schooling and instructional excellence across multiple grade levels and content areas, developing and holding teachers accountable to meet and exceed Success Academy's school quality standards. As a key member of the leadership team, the Assistant Principal has a deep understanding of the SA standard for excellence, communicates expectations with clarity, and acts quickly to improve adult practice through feedback and coaching. In close partnership with the Principal, the Assistant Principal helps lead school-wide systems, professional development, and family engagement, ensuring excellence throughout the building. This position is intentionally designed as a pathway to the principalship. Assistant Principals master people management, instructional leadership, and school culture stewardship, with the expectation of readiness for the principal role within three years. Core Responsibilities: • Drive and monitor progress toward organizational priorities and outcomes., • Uphold, communicate, and build investment in Success Academy standards for professionalism, instructional quality, and scholar work., • Develop and change the way adults approach the work, providing clear expectations, precise feedback, and accountability for meeting SA standards., • Observe and monitor grade team and schoolwide culture, actively shaping a positive, results-driven environment grounded in professionalism, ownership, and excellence., • Set and maintain a high pace of change and improvement across teams., • Minimize academic failure and promote high-quality learning across classrooms through accurate diagnosis of gaps in instructional practice and mindsets, and direct, actionable coaching to drive fast change. Founding Assistant Principal Year-Long Leadership Training Program: Success Academy makes a significant investment in your development, beginning with a year-long leadership training and development program in New York City during the 2026-27 school year. This immersive program prepares you for the Assistant Principal role at your Florida school with intensive, hands-on training focused on managing and developing adults, driving instructional quality, and executing organizational priorities. This best-in-class SA leadership program has a proven track record of developing exemplary principals who build and sustain top-ranked public schools. You will emerge prepared to manage high-performing teams, drive schoolwide learning quality, and advance rapidly into senior school leadership --- while helping shape the future of Success Academy in Florida. What The Assistant Principal Training Experience Includes: • A year-long leadership training and development program in New York City with one-on-one coaching and regular leadership and professional learning opportunities tailored to the founding Florida AP cohort., • Continued development once you assume the Assistant Principal role at your Florida school in the summer, 2027., • Preparation for future principalship within a high-performing school network. We encourage you to reach out or apply even if you have questions or would be unable to relocate to New York for a year Qualifications: Education: • Bachelor's Degree Experience: • A minimum of one year of teaching or educational leadership experience, • Prior experience working in a high-intensity, excellent, rigorous, fast-paced environment Skills & Attributes: • Approaches work with consummate professionalism, integrity, and responsibility., • Strong leadership potential with a clear desire to grow into senior school leadership., • Grit, resilience, adaptability, and a growth mindset., • Embraces rapid change as a leadership advantage; eager to receive and implement feedback immediately., • Excellent judgment and problem-solving skills., • Enjoys holding kids and adults accountable to high expectations and achieving excellence., • Ambitious and competitive in the service of results; energized by clear benchmarks and the opportunity to learn from what's working., • Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment., • Strong sense of ownership for self and team development, performance, and outcomes., • Thinks strategically about people --- how to motivate, develop, and influence to change mindsets and behavior. Benefits: At Success Academy, we invest boldly in our teachers, through exceptional pay growth, comprehensive health and wellness benefits, and career pathways that enable you to advance into leadership within an average of three years! Health & Wellbeing that Starts Day One • Medical, dental, and vision coverage through Cigna and VSP --- effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually towards your medical, dental, and vision coverage., • Employees receive a $50 cellphone stipend every month! ($600 annually), • Pre-tax savings accounts for healthcare, dependent care, and commuter expenses., • Free and confidential counseling through our Employee Assistance Program and Talkspace., • Backup care for children and adults, fitness and travel discounts. Time to Recharge • Enjoy paid time off during summer break, school vacation weeks and holidays, • Generous paid parental leave for new parents. Accelerated Growth & Recognition • Salary growth that provides significant yearly % increases with opportunities to increase earning potential through performance based incentives, • An employee recognition program that offers opportunities for awards and acknowledgment. Financial Security for Your Future • 403(b) retirement plan with a 3% employer match., • Quarterly employer contributions to your Health Savings Account (HSA) - up to $2,400/year!, • Income protection through employer-paid short- and long-term disability, and group life insurance coverage., • Voluntary supplemental life insurance, accident, hospital indemnity, critical illness, and legal plans. Compensation: Total year one cash compensation earning potential for this role is up to $115,800, including base salary, relocation support, and performance-based bonus eligibility. Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our [Privacy Policy](https://www.successacademies.org/notices/). Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

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  • Accounting Manager
    Accounting Manager
    20 hours ago
    $125000–$135000 yearly
    Full-time
    New York

    Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential. Position Summary: The Accounting Manager is a position responsible for overseeing all aspects of financial operations, ensuring the accuracy and integrity of financial reporting, and managing the accounting team. This role reports to the Assistant Controller and Controller and plays a critical part in developing accounting policies, driving process improvements, and providing strategic financial information to upper management. Key Responsibilities: The Accounting Manager will be responsible for the following core areas: • Management & Leadership: Mentor, and provide guidance to a team of accountants and staff, including hiring, training, and performance management., • Financial Close & General Ledger: Oversee the timely and accurate execution of assigned tasks during the month-end and year-end closing processes. Manage the general ledger to ensure accuracy and compliance., • Financial Reporting & Analysis: Prepare, review and analyze complex financial statements, reports, and budgets, ensuring accuracy and compliance with Generally Accepted Accounting Principles (GAAP). Provide insightful analysis and recommendations to management for strategic decision-making., • Audit & Tax Preparation: Coordinate and manage all internal and external audit activities and tax preparation processes (including Form 990), serving as a key point of contact for external auditors and tax advisors., • Account Reconciliation & Controls: Oversee and ensure all balance sheet and income statement account reconciliations are properly supported, documented, and performed according to policy. Develop, implement, and maintain strong internal controls and accounting procedures to safeguard company assets., • Compliance & Policy: Establish and enforce proper accounting methods, policies, and principles, ensuring compliance with all relevant accounting regulations and reporting requirements., • Process Improvement & Technology: Assess current practices and procedures, recommending and implementing improvements to enhance efficiency and accuracy within the finance function. Required Experience • Bachelor's degree in Accounting required., • CPA license strongly preferred or actively pursuing certification., • Minimum of 5+ years of progressive accounting experience, with at least 2 years in a supervisory or management role., • Proven experience in managing daily accounting operations, financial reporting, and departmental leadership., • Proven experience preparing and reviewing complex journal entries, reconciliations, and financial analysis., • Proficiency in using accounting software (e.g., NetSuite or similar ERP systems)., • CPA license strongly preferred or actively pursuing certification., • Prior public accounting firm experience is a plus., • Excellent analytical, organizational, and problem-solving skills with a strong attention to detail., • Strong written and verbal communication skills. Exact compensation may vary based on skills and experience. This position is not bonus eligible. Compensation Range $125,000---$135,000 USD Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. Privacy Policy: By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our [Privacy Policy](https://www.successacademies.org/notices/). Current Success Academies Employees: Please apply through the Internal Job Board via Greenhouse. You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

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  • Administrative Medical Office Assistant
    Administrative Medical Office Assistant
    27 days ago
    Full-time
    Downtown Jersey City, Jersey City

    We are currently seeking a part time Bilingual(Spanish/English) Administrative Medical Assistant to join our team. The ideal candidate will combine an engaging personality with an ability to work effectively in a busy medical office. This individual must also be able to meet the following job description and possess the following skills requirements. The Duties Include: Greet and assist all patients and visitors when they enter the office Optimizes provider time by scheduling and re-scheduling appointments with ease, both in-person and via telephone Accurate data entry of complete and accurate demographic, financial & insurance information Perform necessary insurance authorizations for imaging procedures. Relay relevant information to patients regarding scheduling and payment policies Collect copayments and past due balances Scanning patient documentation in a timely manner Protects patients’ rights by maintaining confidentiality of personal and financial information Answering phones and taking/returning messages in a friendly and courteous manner Daily clerical tasks Travel to multiple locations varies weekly Prepare charts for clinics Qualifications and Skills Heavy phone volume Previous customer service experience Experience in a Neurosurgery practice is a plus Time management & flexibility Professionalism and attention to detail Bi-lingual a requirement *Travel Reimbursement *Competitive salary *Monday -Friday, No weekends Pay: $21.00 - $25.00 per hour Benefits: 401(k) Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Medical Specialty: Surgery Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Work Location: In person

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  • Hairdresser
    Hairdresser
    1 month ago
    Full-time
    Rutherford

    Are you a creative and skilled hairstylist looking for your next opportunity? ATELIE ERYN SANTOS HAIR, located in Rutherford, NJ, is seeking a talented professional to join our growing team. If you have a passion for hair artistry and a desire to work in a welcoming and professional environment, we’d love to hear from you! About Us At ATELIE ERYN SANTOS HAIR, we pride ourselves on delivering exceptional hair services in a warm and inviting atmosphere. Our salon is a space where creativity thrives, and our clients leave feeling confident and cared for. We’re committed to fostering a supportive and collaborative workplace where every team member can grow and shine. What You’ll Do As a Hairstylist at ATELIE ERYN SANTOS HAIR, you’ll play a key role in helping our clients look and feel their best. Your responsibilities will include: - Providing a variety of hairstyling services, including cutting, coloring, and treatments. - Consulting with clients to understand their needs and preferences. - Staying up-to-date on the latest trends and techniques in hair design. - Maintaining a clean and organized workstation. - Building lasting relationships with clients through excellent customer service. What We’re Looking For We’re seeking a hairstylist with: - At least 1 year of experience in the industry. - A strong passion for hairstyling and a creative eye for detail. - Excellent communication and interpersonal skills. - A commitment to providing outstanding client experiences. - A valid cosmetology license (if required by state regulations). Why Join Us? While we currently do not offer additional benefits, we provide a professional and friendly environment where your talent and creativity can flourish. At ATELIE ERYN SANTOS HAIR, you’ll have the opportunity to work with a supportive team that values your skills and contributions. Our Culture We believe in creating a positive and collaborative workplace where every team member feels valued. At ATELIE ERYN SANTOS HAIR, we celebrate individuality and creativity, and we’re committed to delivering exceptional service to our clients while fostering a fun and professional environment for our staff. Ready to Apply? If you’re ready to bring your hairstyling expertise to ATELIE ERYN SANTOS HAIR, we’d love to hear from you! Submit your application today and take the next step in your hairstyling career. Let’s create beauty together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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  • Front Desk Postion
    Front Desk Postion
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    Immediate start!
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  • Hairstylist
    Hairstylist
    1 month ago
    Full-time
    Rutherford

    Are you a creative and skilled hairstylist looking for your next opportunity? ATELIE ERYN SANTOS HAIR, located in Rutherford, NJ, is seeking a talented professional to join our growing team. If you have a passion for hair artistry and a desire to work in a welcoming and professional environment, we’d love to hear from you! About Us At ATELIE ERYN SANTOS HAIR, we pride ourselves on delivering exceptional hair services in a warm and inviting atmosphere. Our salon is a space where creativity thrives, and our clients leave feeling confident and cared for. We’re committed to fostering a supportive and collaborative workplace where every team member can grow and shine. What You’ll Do As a Hairstylist at ATELIE ERYN SANTOS HAIR, you’ll play a key role in helping our clients look and feel their best. Your responsibilities will include: - Providing a variety of hairstyling services, including cutting, coloring, and treatments. - Consulting with clients to understand their needs and preferences. - Staying up-to-date on the latest trends and techniques in hair design. - Maintaining a clean and organized workstation. - Building lasting relationships with clients through excellent customer service. What We’re Looking For We’re seeking a hairstylist with: - At least 1 year of experience in the industry. - A strong passion for hairstyling and a creative eye for detail. - Excellent communication and interpersonal skills. - A commitment to providing outstanding client experiences. - A valid cosmetology license (if required by state regulations). Why Join Us? While we currently do not offer additional benefits, we provide a professional and friendly environment where your talent and creativity can flourish. At ATELIE ERYN SANTOS HAIR, you’ll have the opportunity to work with a supportive team that values your skills and contributions. Our Culture We believe in creating a positive and collaborative workplace where every team member feels valued. At ATELIE ERYN SANTOS HAIR, we celebrate individuality and creativity, and we’re committed to delivering exceptional service to our clients while fostering a fun and professional environment for our staff. Ready to Apply? If you’re ready to bring your hairstyling expertise to ATELIE ERYN SANTOS HAIR, we’d love to hear from you! Submit your application today and take the next step in your hairstyling career. Let’s create beauty together! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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  • Lobby Attendant
    Lobby Attendant
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    Immediate start!
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  • Development Associate
    Development Associate
    2 months ago
    $64000–$70000 yearly
    Full-time
    Manhattan, New York

    Open House New York seeks an energetic, entrepreneurial, collaborative professional to join our team as Development Associate. The Development Associate will support fundraising operations to drive growth, while gaining access to the people and projects shaping the future of New York City through public programming, including the signature five-borough OHNY Weekend festival. This position requires 3+ years of fundraising experience across a range of activities, including special events, individual giving, membership, and sponsorship, plus a proven ability to draft compelling messages, from donor correspondence to corporate pitches. The ideal candidate will bring a Swiss Army knife skill set and an eagerness to grow on a small, dynamic team, and bring deep passion and curiosity for New York City, particularly its built environment (architecture, planning, real estate, infrastructure). This is a full-time, exempt position reporting to the Deputy Director. Development Associate Responsibilities and Duties: • In collaboration with the Deputy Director, support core fundraising activities including: membership, individual giving, special events, sponsorship, and grant writing, • Manage donor research, tracking, acknowledgments, and correspondence through Salesforce, • Accurately maintain organizational systems and fundraising data to support accounting processes like financial transactions for the monthly close, • Draft and design content for donor materials, including appeal letters and corporate pitches, • Support logistics and production for donor events, including cultivation and community events, the Open City Benefit in the spring, and the OHNY Weekend Launch Party in the fall, • Additional administrative and operational duties as needed Development Associate Qualifications and Skills: • Track record of successful donor engagement, from prospect research to solicitation to relationship stewardship, • Event production experience, • Aptitude for problem-solving and the ability to manage multiple projects at once, and work independently, • Must be adaptable and highly organized with exceptional attention to detail, • Strong written and verbal communication skills, • Ability to initiate and maintain relationships with a wide variety of stakeholders, including Board members, donors, members, and program partners, • Fluency with Microsoft Office, CRM, and CMS platforms (databases like Salesforce preferred), and project management platforms (Asana, Slack, etc.), • Curiosity for New York City and the built environment (architecture, planning, real estate, infrastructure), • Commitment to the mission and values of Open House New York, • 3+ years of experience in fundraising required, Bachelor’s or commensurate experience Education Bachelor’s Degree or commensurate experience. Location and Hours We currently work on a hybrid schedule. The Development Associate will work three days per week (typically Tuesday-Thursday) in our office at 150 Varick Street, though this schedule may shift and evolve, particularly in the run-up to major events. Ability to attend events in the evening and some weekends is required. Note: OHNY Weekend is October 16-18, 2026. Salary and Benefits Salary is commensurate with experience, in the range of $64,000—$70,000. Full benefits provided, including health insurance, retirement contribution, and pre-tax flexible spending accounts. We welcome an open discussion with interested candidates about the full compensation package. Application - How to apply A successful application includes a cover letter that addresses your relevant experience and your interest in New York City’s built environment. Selected applicants will be invited to interview the OHNY team in May. Applicants who advance to this stage will be asked to provide work samples, including donor correspondence. Applicants will be reviewed on a rolling basis until the position is filled, with resume reviews starting on April 22. Position is for immediate hire with an anticipated start by June. Open House New York encourages candidates from any and all backgrounds, nationalities, ethnicities, gender identities, and lived experiences to apply. We are an organization that is committed to diversity, equity, access, and inclusion in all aspects of our work, most importantly our team. A note of encouragement: Statistics show that individuals coming from systematically excluded or oppressed groups apply to jobs only if they meet every qualification. Open House New York wishes to remind applicants that rarely does someone meet 100% of the qualifications. We look forward to hearing from you. About Open House New York Open House New York promotes broad, unparalleled access to the city—to the places, people, projects, systems, and ideas that define New York and its future—and fosters civic dialogue about how the city functions and who it serves. Through year-round programming and the annual OHNY Weekend, which ranks among the largest public design festivals in the nation, Open House New York offers a citywide platform for public education and engagement.

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  • Front Desk Postion
    Front Desk Postion
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    Immediate start!
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  • Front Desk Agent
    Front Desk Agent
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

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