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Job Description Estimated annual salary for this role is $85,000-$95,000 Who we are: Falcon Rappaport & Berkman is a law firm based in NY, which is built by business owners, for business owners, with a mission to create lasting impact. We pride ourselves on being entrepreneurial, innovative, and focused on delivering practical, business-minded legal solutions, and hold fast to the deep relationships and high-touch services that have always set us apart. Driven by an entrepreneurial spirit, we are committed to providing innovative, practical, and business-focused legal solutions. We are intentional about maintaining FRB’s core values, creating a national presence that expands opportunities for our team and elevates client service. We believe that exceptional outcomes begin with strong relationships, and happier lawyers lead to more satisfied clients. Therefore, we break away from traditional legal industry norms to create a flexible work environment with a more personal approach to both workplace culture and client interactions. Job Summary: We are seeking an experienced Intellectual Property (IP) Paralegal to join our dynamic legal team. This position plays a critical role in supporting our IP practice, managing trademark and patent portfolios, assisting with IP enforcement efforts, and ensuring seamless workflow coordination across departments. The ideal candidate will bring strong organizational skills, exceptional attention to detail, and a passion for intellectual property law. This is a hybrid role based in NYC,NY with the option to work in Rockville Centre, NY or Mount Kisco, NY, with the possibility to be remote for the right candidate. Duties/Responsibilities: General Workflow Management * Manage internal workflow and assignments using the IP Group’s workflow and project management tools * Collaborate and coordinate with the firm’s payment, billing, and intake teams on IP matter management and operations * Working with the IP Group attorneys and firm marketing to support in the IP Group’s business development workflow management Trademark Support Assisting the IP Group’s trademark practice in preparing trademark filings and documents in US and international trademark matters, assisting with trademark enforcement, litigation, and TTAB matters, and interfacing with clients on trademark matters, including preparing documents for filing at the USPTO, monitoring trademark dockets and communicating deadlines to clients, submitting documents to the USPTO and interfacing with clients on the status of their trademark matters. Patent Support Assisting the IP Group’s patent practice on domestic and foreign patent prosecution matters, including preparing formal documents for submission to the USPTO, filing documents with the USPTO, monitoring the firm’s patent docket and communicating deadlines to clients, and interfacing with clients on the status of their patent matters Required Qualifications * Minimum 5+ years of intellectual property experience in a law firm or in-house legal department * Exceptional written and verbal communication skills * Proficiency in Microsoft Office Suite * Experience with or strong interest in working with AI tools and technology in legal operations and workflow * Proven experience managing IP dockets, including experience with Alt Legal or similar IP management software Preferred Qualifications * INTA (International Trademark Association) participation or experience * Strong networking abilities within the IP community Powered by JazzHR pSeLKikivQ

Job Description In this Supervisor role you will assist IPRO’s Senior Director and the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with oversight of surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. Duties include but are not limited to ensuring the quantity and quality of IPRO staff work output with acceptable outcomes; working with IPRO’s designated staff to ensure correct invoicing are submitted for staff; coordinating and assisting in providing preceptor surveillance training to IPRO surveyors; participating as a member of an interdisciplinary survey team and producing written documentation and draft Statements of Deficiencies (SOD); attend meetings and other duties assigned. The position will be located at the NYS DOH lower Manhattan OR Central Islip office. Non-travel days are based at the designated office or telecommuting, if approved. QUALIFICATIONS: • Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to successfully work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Ability to translate collected information into a clear, concise, legal, and defensible document., • Excellent investigative and analytical skills., • Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have a workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • Must have a valid driver’s license & the ability to travel to on-site facilities review assignments. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR, three (3) years of clinical or administrative experience, OR A bachelor’s degree in nursing and two (2) years of clinical or administrative experience and two (2) years of supervisory experience., • Surveyor Minimum Qualifications Test (SMQT), required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $109,750.00- $115,996.50. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law.

Job Description About the Role We are seeking a highly organized Paralegal to support the General Counsel of a multidisciplinary engineering, planning, and environmental consulting firm. This position supports a wide range of legal and corporate matters, including contract review, corporate compliance, professional licensing, insurance coordination, and general legal administration. The ideal candidate will be comfortable working in a fast-paced professional services environment and handling multiple legal and administrative responsibilities with discretion and accuracy. Job Responsibilities: • Assist the General Counsel with the review, drafting, and revision of contracts, including client agreements, subconsultant agreements, and non-disclosure agreements., • Track and manage contract status, revisions, and execution., • Support corporate governance and internal legal matters, including maintaining corporate records and assisting with filings., • Coordinate professional licensing and registrations for engineers and related professionals across multiple jurisdictions., • Assist with insurance administration, including certificates of insurance and coordination with brokers, clients and Project Managers., • Assist with claim documentation and communication with insurance brokers and counsel., • Maintain legal files, track deadlines, and support internal departments on legal and compliance matters., • Coordinate with internal departments including accounting, project management and human resources., • , and legal files., • Paralegal certificate or relevant degree preferred., • 3+ years of paralegal experience, preferably supporting in-house counsel or a professional services firm., • Experience with contract review and administration., • Strong organizational, communication, and document management skills., • Ability to work independently, handle multiple tasks, and meet deadlines., • Ability to handle confidential matters and manage multiple priorities. Compensation will range from $75K - $85K and commensurate with experience. Why Work at AKRF Founded in 1981, AKRF is an award-winning consulting firm with 400 planners, engineers, designers, economists, ecologists, geologists, historians, archaeologists, acousticians, and many other types of professionals guided by the belief that to be original is to be transformative. Professionals join and remain at AKRF for our corporate-casual environment that values flexible work schedules and locations, and balances award-winning projects with social impact initiatives, charitable giving, and plenty of fun and games. We foster a diverse, equitable, and inclusive environment where employees are respected and valued in honor of their identities; we strive to deliver on this promise every day. Our cookie exchanges and ice cream socials are quite the treat. Work Authorization Disclaimer Applicants should be legally authorized to work in the United States at the time they apply. Please note that AKRF is not able to sponsor employment visas for this position, now or in the future. Any offer of employment will be contingent upon verification of authorization to work in the United States, in accordance with applicable federal, state, and local laws. Equal Opportunity Company AKRF enforces a policy of equal employment opportunity in our daily operations. The firm has a demonstrated history of hiring, training, developing, promoting and retaining minority group members and women. All employment-related decisions are based solely on relevant criteria and without regard to race, color, religion, age, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status or citizenship status, or any other characteristic protected by federal, state, or local law.

Job DescriptionCompany at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. OpenX is seeking a career litigation paralegal to join our growing Legal Department. This new role will support the Company’s legal operations in key areas, including litigation support, privacy and regulatory compliance, and contract management.The paralegal will work closely with OpenX attorneys across commercial, regulatory, compliance, and corporate functions. This is a hands-on role requiring strong organizational skills, attention to detail, and the ability to handle sensitive information with discretion.Key Responsibilities • Litigation Support: Assist with organization, filings, document management, and coordination with outside counsel., • Data Subject Request Support: Assist with reviewing, responding to, and documenting data subject requests., • Contract Tagging & Tracking: Review and tag commercial agreements to capture and categorize key business terms in OpenX’s contract management system., • Corporate & Regulatory Filings: Assist with annual and recurring corporate registrations, regulatory filings, and related recordkeeping., • Knowledge Management: Maintain accurate filing systems for agreements, pleadings, and compliance documents; ensure ease of access for the Legal team., • Diligence Initiatives: Assist with coordination of partner diligence requests and responses., • Audit Support: Assist with pulling, uploading, and maintaining documents in support of internal and external audits., • General Legal Support: Provide additional assistance on legal projects, compliance initiatives, and operational process improvements as neededEducation Requirements, • Bachelor’s degree or paralegal degree or equivalent practical experience., • 5+ years of paralegal experience, with a strong preference for litigation support in a law firm or in-house environment., • Experience with privacy, compliance, audit, or data operations a plus.Preferred Qualifications, • Excellent organizational skills and attention to detail., • Strong written and verbal communication abilities., • Ability to manage multiple priorities and deadlines in a fast-paced environment., • High level of professionalism, integrity, and discretion in handling confidential information., • Collaborative mindset with the ability to work independently., • Comfort with Microsoft Office and Google Workspace., • Familiarity with Salesforce and Atlassian products (Jira, Confluence) a plus., • Familiarity with data analytics or business intelligence tools (e.g., Looker Studio, BigQuery, Excel/Sheets) a plus.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Program Supervisor Reports To: Program Manager Location: 1117 Eastern Parkway, Brooklyn & 1958 Fulton Street, Brooklyn What The Program Supervisor Does: • Ensure the establishment and maintenance of professional relationships with clients, while upholding the highest standards of client confidentiality., • Possesses a thorough understanding of the case management aspects of contract requirements and effectively communicates this knowledge to staff., • Ensure that all client and program files comply with funder standards and implement CAMBA's internal Quality Assurance protocols., • Plan and organize program activities to optimize the achievement of contract goals and performance targets, • Enhance collaboration and teamwork among direct reports and peers., • Diagnose issues and make decisions within established authority levels, in alignment with program policies, procedures, and protocols., • Collaborate with direct reports to enhance work performance through client feedback, targeted training, and other effective strategies., • Address and mitigate resistance to change among clients, direct reports, and supervisors/funders., • Administer constructive discipline to direct reports as necessary., • Consult with CAMBA's management staff as needed regarding programmatic and personnel matters., • Effectively manage and coordinate program activities to optimize the productivity of direct reporting staff., • Conduct weekly case conferences with staff to monitor and review client progress., • Thoroughly review all client documentation to ensure accuracy, completeness, and clarity., • Attend administrative and staff meetings as needed, • Submit all necessary information for weekly, monthly, quarterly, semester, and annual reports to CAMBA management and/or funders., • Will also have direct client service and program responsibilities in addition to the aforementioned tasks., • Tasks can be adjusted, expanded, or assigned over time as needed., • Bachelor’s Degree (e.g. B.A., B.S.W.) and two years of relevant experience Minimum Experiences and Skills Required: • Proficient in writing and critiquing client assessments, service plans, progress notes, and recommendations, as well as developing action plans. Experienced in preparing weekly, monthly, quarterly, and annual reports. Conducting staff performance appraisals and drafting general correspondence. Skilled in effectively presenting information and addressing inquiries from clients, employees, peers, funders, other organizations, and the general public., • Capable of applying mathematical concepts such as fractions, decimals, and percentages to real-world scenarios., • Skilled in defining problems, collecting relevant data, establishing facts, and drawing valid conclusions., • To succeed in this role, an individual must possess proficiency in Microsoft software, spreadsheet applications, internet software, and database management systems., • Proficient in HRA benefits, New York City housing programs, and available community resources. Compensation: $60,000 - $63,654 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. 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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Program Supervisor Reports To: Program Manager Location: 209 Bay Street, Staten Island What The Program Supervisor Does: • Ensure the establishment and maintenance of professional relationships with clients, while upholding the highest standards of client confidentiality., • Possesses a thorough understanding of the case management aspects of contract requirements and effectively communicates this knowledge to staff., • Ensure that all client and program files comply with funder standards and implement CAMBA's internal Quality Assurance protocols., • Plan and organize program activities to optimize the achievement of contract goals and performance targets, • Enhance collaboration and teamwork among direct reports and peers., • Diagnose issues and make decisions within established authority levels, in alignment with program policies, procedures, and protocols., • Collaborate with direct reports to enhance work performance through client feedback, targeted training, and other effective strategies., • Address and mitigate resistance to change among clients, direct reports, and supervisors/funders., • Administer constructive discipline to direct reports as necessary., • Consult with CAMBA's management staff as needed regarding programmatic and personnel matters., • Effectively manage and coordinate program activities to optimize the productivity of direct reporting staff., • Conduct weekly case conferences with staff to monitor and review client progress., • Thoroughly review all client documentation to ensure accuracy, completeness, and clarity., • Attend administrative and staff meetings as needed, • Submit all necessary information for weekly, monthly, quarterly, semester, and annual reports to CAMBA management and/or funders., • Will also have direct client service and program responsibilities in addition to the aforementioned tasks., • Proficient in writing and critiquing client assessments, service plans, progress notes, and recommendations, as well as developing action plans. Experienced in preparing weekly, monthly, quarterly, and annual reports. Conducting staff performance appraisals, and drafting general correspondence. Skilled in effectively presenting information and addressing inquiries from clients, employees, peers, funders, other organizations, and the general public., • Capable of applying mathematical concepts such as fractions, decimals, and percentages to real-world scenarios., • Skilled in defining problems, collecting relevant data, establishing facts, and drawing valid conclusions., • To succeed in this role, an individual must possess proficiency in Microsoft software, spreadsheet applications, internet software, and database management systems. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xXA8cEl1TI

Job DescriptionCompany Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Schedule: M-F, 8:30am to 5:30pm The Lead Office Services Associate delivers exceptional customer service for our clients Responsibilities include leading employee(s) and directing workflow for one or more service lines in: reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception, expense processing, accounts payable, or other back-office (administrative, virtual or shared) services, or any other Williams Lea service lines, as needed. Job duties (* denotes an “essential function”) • *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures, • *Communicate with direct reports, manager and client on job or deadline issues., • *Immediately escalate operational problems or issues to Supervisor or Manager., • *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures., • *Intake jobs by being able to interpret and understand all manners of client request, and coordinate workflow within the team, prioritizing jobs and delegating duties to associates., • *Ensure team provides outstanding service to client, while building strong customer relationships., • *Produce required reports on schedule., • *Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests), • *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction., • *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines., • *Assess incoming requests selecting the best equipment and/or resources for successful completion, • *Make sure team follows standard operating procedures., • *Train new employees on policies and procedures., • Load copiers with paper and toner as needed., • Maintain all logs and reporting documentation as required., • Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in, support large or complex projects, immediate client requests, etc., • Must be able to lift up to 50 lbs. on a regular basis., • Adhere to Williams Lea policies in addition to client site policies., • Use equipment and supplies in a cost-efficient manner.Qualifications, • High school diploma or equivalent., • Minimum of 3 years’ experience in office services preferably in a legal, banking or large corporate environment., • Experience leading employees in areas of process and policy adherence, and time and absence tracking., • Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously., • Intermediate computer skills required, generally using Microsoft Office., • Familiar with procedures, software and equipment supporting applicable to service lines., • Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills., • Attention to detail with emphasis on accuracy and quality., • Ability to handle sensitive and/or confidential documents and information., • Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions., • Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures., • Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment., • Must be self-motivated with positive can-do attitude. Additional Information The salary range for this role at the noted RRD location is $30.00 - $32.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Job Title: Client Services Supervisor Position Summary The Client Services Supervisor – Print & Mail Services is responsible for overseeing daily print and mailroom operations at Moody's while ensuring service excellence, operational efficiency, and strong client partnership. This role provides hands-on operational leadership, supervises onsite staff, maintains production standards, and serves as the primary escalation point for print and mail-related services. Leadership & Client Partnership • Serve as the primary onsite lead for Print & Mail Services operations., • Act as the main point of contact for Moody's stakeholders regarding services., • Proactively engage clients to ensure a best-in-class customer experience., • Address service escalations and implement corrective action., • Participate in operational meetings and provide updates to leadership. Operational Oversight • Supervise and coordinate daily mailroom and print production activities., • Oversee sorting, organizing, and distribution of incoming mail and packages., • Ensure accurate logging and tracking of courier deliveries and outbound shipments., • Monitor print queue, production timelines, and service level adherence., • Ensure compliance with safety standards including lifting protocols (up to 50 lbs.). Print Production & Quality Control • Review job orders to confirm specifications and production timelines., • Ensure high-quality production of black-and-white and color print jobs., • Oversee finishing services including mounting, trimming, laminating, and binding., • Conduct quality control checks to maintain presentation standards., • Identify process improvement opportunities to enhance efficiency. Equipment Management & Vendor Coordination • Maintain print equipment in optimal working condition., • Perform first-level troubleshooting and coordinate service calls., • Serve as liaison with equipment vendors and service providers., • Minimize downtime through proactive monitoring. Inventory & Administrative Management • Manage paper and supply inventory levels., • Monitor usage trends and forecast supply needs., • Maintain accurate service logs and operational documentation., • Ensure compliance with SPS reporting standards. Financial & Performance Accountability • Support cost control initiatives and operational efficiency targets., • Monitor staffing levels and overtime to align with budget., • Track service metrics and KPIs (volume, turnaround time, quality)., • Contribute to business reviews and performance reporting. Qualifications • High school diploma or equivalent required; Associate's degree preferred., • 2–5 years of experience in print production, mailroom, or workplace services., • Prior supervisory experience preferred., • Proficiency in Microsoft Office Suite., • Strong leadership and client-facing communication skills., • Ability to lift up to 50 lbs. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$25—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionFranchise Paralegal Location: Multiple locations in U.S. (Hybrid) Direct Counsel is representing an Am Law 100 firm seeking a Franchise Paralegal to join its Corporate & Transactional Practice Group. This position offers the to work alongside attorneys advising national and international clients on franchise, regulatory, and transactional matters. The Franchise Paralegal will play a critical role in supporting the firm’s franchise practice by managing franchise disclosures, state registrations, renewals, and filings, as well as maintaining direct client communication throughout the process. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment. Core Responsibilities • Prepare, review, and transmit franchise disclosure documents (FDDs) and state franchise registrations and renewals, including calculation of filing fees and annual updates., • Draft and edit franchise registration and disclosure documents, gathering necessary information and supporting materials., • Maintain close communication with clients throughout the registration, renewal, and compliance process., • Monitor franchise agreement expiration and renewal dates, process renewal applications, and prepare renewal franchise agreements., • Verify trademark registration status with the USPTO and coordinate updates as necessary., • Support attorneys in drafting and finalizing various franchise and transactional agreements, ensuring compliance and consistency across jurisdictions., • Manage and update the firm’s precedent database, including templates, custom-drafted clauses, and contract forms., • Draft legal documents for attorney review, ensuring accuracy, proper formatting, and version control., • Conduct research, compile supporting documentation, and prepare summaries and reports as requested., • Manage competing priorities, deliver work product under tight deadlines, and proactively communicate project status and potential challenges., • Maintain accurate and detailed billable time entries (minimum 1,600 hours annually)., • Paralegal Certificate or related degree preferred., • Minimum of 5 years of paralegal experience, with a strong preference for prior franchise law experience., • Strong understanding of franchise practice, including disclosures, agreements, renewals, and state-specific filings., • Excellent drafting, proofreading, and analytical skills, with the ability to synthesize and organize complex information., • Demonstrated ability to manage multiple projects with minimal supervision while maintaining high accuracy., • Strong written and verbal communication skills with professional client interaction experience., • Highly organized, adaptable, and detail-oriented, with the ability to perform effectively under pressure., • Familiarity with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), iManage, and Kofax required. This position offers a competitive annual salary of $100,000 – $115,000, commensurate with experience, along with a comprehensive benefits package, including: • Medical, dental, and vision insurance, • Paid time off and sick leave, • 401(k) retirement plan with employer contribution

Job Description Primary function is to support the bank’s investor relations functions and process which includes preparing investor presentations and assisting with responding to questions/requests from external Bank analysts. Prepare ad hoc reports/analysis for senior management or for external reporting as needed. Secondary function is to support the FP&A process which includes generating the company’s budget and preparing the materials for reporting the Bank’s quarterly financial results. Assist with reporting variances between actual and budget results at the business unit level. Key Responsibilities: 1. Prepare investor presentations, 2. Assist with external requests from Bank analysts, 3. Assist with public regulatory filings, 4. Closely follow the Bank’s stock performance and identify/analyze market trends or anomalies and report to senior management, 5. Assist with the quarterly financial reporting process, 6. Assist with the generation of the company budget, 7. Perform ad hoc requests (analysis and reporting) for functional leaders and senior management, 8. Collaborate with various departments, including finance, legal, and marketing, to gather and analyze financial and non-financial data for investor reporting purposes, 9. Collaborate with internal communications and marketing partners to ensure consistency in messaging and alignment of internal and external communications, 10. Perform other duties as directed Knowledge, Skills and Experience Requirements: 1. Bachelor’s degree or equivalent experience; BS in Finance, Accounting, Economics or related field preferred, 2. Strong quantitative skills and analytical rigor, 3. High aptitude and enthusiasm for complex problem solving utilizing financial modeling and analysis, 4. Advanced proficiency in Microsoft Excel, SQL, Axiom and/or other financial reporting platforms, 5. Proficient with MS suite PowerPoint, Excel, Word and prior experience with financial management/budgeting applications, 6. Ability to handle multiple projects simultaneously and work well under pressure, 7. Excellent interpersonal, verbal, and written communication skills Our job titles may span more than one career level. The starting base salary for this role is between $70,000 – $80,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionParalegal Employment Type: Full-Time, Mid-LevelDepartment: Legal CGS is seeking a dedicated Paralegal to join a fast-paced and hard-working team to assist with any legal accounts. As a Paralegal, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The Contractor shall provide professional, accurate, timely, and reliable paralegal support reporting to the OGC and will be detailed to assist LITB or IALB. Work products are reviewed prior to submission; however, personnel resources provided by Contractor shall often develop these products with minimal direct supervision other than written guidelines. Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. - The General Paralegal Task includes but is not limited to the following: - Contractor shall receive, prioritize, and process requests such as document review or requests for advice or legal technical assistance; - Contractor shall research and locate responsive information documents and identify relevant laws, judicial decisions, and legal articles; - Contractor shall perform typical Paralegal functions, including: moderately complex legal research; synopsizing transcripts of hearings and oral arguments for attorney use; reviewing case related materials; and identifying potentially conflicting statements or areas requiring further investigation; - Contractor shall write preliminary drafts of legal memoranda and correspondence; - Contractor shall assist in preparing draft legal documents, such as motions, briefs, memoranda of law, exhibits, etc.; conducting legal analysis, reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation; - Contractor shall review materials in discovery for relevancy and privilege; - Contractor shall prepare privilege logs; - Contractor shall maintain documentation of records produced in discovery, correspondence sent, and case management functions performed; - Contractor shall assist in the drafting and issuing of preservation notices and litigation holds; - Contractor shall design, generate, and transmit reports regarding case assignments and productivity using case management databases. - Contractor shall analyze and interpret requests from customers; - Contractor shall research, locate, and gather material relevant to DU requests including conducting outreach and informal interviews to respond to discovery requests and interrogatories; - Contractor shall assist in preparation of declarations; - Contractor shall scan paper materials to save as an image file (e.g., .PDF); - Contractor shall conduct legal privilege reviews using Veritas eDiscovery Platform, Adobe Pro, or other discovery review platforms provided by the FBI; - Contractor shall analyze documents and media files, and proficiently apply redactions to diverse types of privileged information; - Contractor shall review the work of peers for accuracy and provide constructive edits to ensure quality and thoroughness of review and processing; - Contractor shall support and collaborate the management efforts to foster teamwork, planning and decision making; - Contractor shall organize and maintain accurate records of assigned requests. This includes keeping detailed case notes, utilizing discovery work plans, using Microsoft Excel spreadsheets, and entering case information and metrics into the OGC-LITB case tracking database; - Contractor shall prepare electronic and/or paper releases for release to customers; - Contractor shall provide a high degree of professionalism and customer service in all interactions with DU customers; - Contractor shall prioritize and schedule projects to accomplish objectives; - Contractor shall assist in representation efforts of the FBI in challenging situations; - Contractor shall coordinate classification reviews with subject matter experts and shall perform overlays of material returned from classification review; - Contractor shall maintain close collaboration of projects with discovery team members; - Contractor shall serve as consultant to Government employees regarding privilege application and document production; - Contractor shall communicate with employees at all levels of the FBI to complete projects with a high degree of professionalism;- Contractor shall provide weekly statuses to management and periodic updates to Assistant General Counsels and other DU customers; - Contractor shall conduct searches of FBI systems and databases to retrieve relevant documents or files (e.g., Sentinel, Internal Policy Office Policy Library and Policy Archives); - Contractor will perform legal and other research, provide support to the Legal Hold program as well as the Freeze List, and support tasks associated with information management/governance as well as technology and its intersection with the law to name a few- Qualifications:- Requires paralegal certificate, or JD, or currently attending an ABA-accredited law school, having completed at least one year of study. - At least two years of litigation paralegal experience is required; trial experience is very helpful. - At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. - The ability to consistently deliver the highest quality work under extreme pressure will be very important. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Palisades is seeking a Vice President to join its Transaction Management team. This is a senior, execution-focused role responsible for the planning, coordination, and execution of firm-wide transaction activity across loan acquisitions, sales, financings, and securitizations. The Vice President will own the transaction lifecycle from trade acceptance through settlement and post-closing, with direct accountability for timelines, data integrity, contract execution, and revenue realization. The role sits at the center of the firm’s investment and capital markets activity and requires the ability to independently drive complex transactions, manage counterparties, and ensure alignment across internal teams. This is a cross-functional leadership role interfacing with and overseeing multiple teams, communicating effectively with clients and counterparties, and providing transparency into the business to internal and external stakeholders. ESSENTIAL DUTIES · Own end-to-end execution of residential mortgage loan transactions (buy-side, sell-side, financing, and securitizations) from trade acceptance through settlement and post-close reconciliation · Manage transaction timelines by identifying, tracking, and driving key milestones and deliverables required to meet closing objectives · Lead coordination and execution of transaction documentation, including: o Mortgage Loan Purchase Agreements (MLPAs) o Non-Disclosure Agreements (NDAs) o Interim Servicing Agreements (ISAs) o Trade confirmations, bid stipulations, and custodial / bailee agreements · Review and negotiate transaction terms and bid stipulations in coordination with internal stakeholders and legal counsel · Ensure proper counterparty onboarding, vetting, and internal approvals are completed prior to execution · Coordinate due diligence workflows with third-party diligence providers, internal personnel, clients, and external escalation contacts; track exceptions, stipulations, and resolutions through closing · Oversee preparation, validation, and delivery of collateral tapes, loan files, and data submissions; ensure consistency across diligence, structuring, and settlement · Reconcile final funding populations, validate repricing mechanics, and oversee settlement cash flows, funding schedules, and closing documentation · Coordinate all settlement activity, including internal and external communications related to the transfer of funds and collateral · Ensure financing and securitization requirements are addressed across transactions, including coordination with dealers, underwriters, rating agencies, trustees, and custodians · Oversee transfer of servicing and servicing rights and ensure accurate loan boarding and data integrity post-acquisition · Perform post-settlement reconciliation and manage resolution of discrepancies with counterparties in accordance with transaction agreements · Track and resolve post-closing obligations, including breach claims, repurchase requests, and other contractual liabilities · Act as the central point of coordination across Asset Management, Capital Markets, and Finance & Accounting to ensure alignment on transaction status, economics, and reporting · Oversee transaction-related invoicing, ensuring accuracy and alignment with deal milestones, contractual terms, and pull-through assumptions · Maintain and enhance pipeline tracking, including expected settlement timing and revenue realization forecasting · Identify operational risks and inefficiencies within transaction workflows; implement process improvements, standardization, and automation where appropriate · Project manage technology initiatives and vendor onboarding for enhancing workflows and streamlining processes · Build and maintain relationships with originators, servicers, diligence providers, and trading counterparties MINIMUM REQUIREMENTS · 5–10+ years of experience in residential mortgage finance, structured credit, or securitization execution · Direct experience managing whole loan transactions across the full lifecycle (pre-bid through settlement and post-close) · Strong working knowledge of: o Mortgage Loan Purchase Agreements (MLPAs), Interim Servicing Agreements (ISAs), and related transaction documentation o Residential Mortgage-Backed Securities (RMBS) and structured finance execution o Loan-level data, collateral tapes, and servicing transfer processes · Experience negotiating transaction terms and managing legal and counterparty coordination · Strong understanding of settlement mechanics, funding flows, and post-closing reconciliation · Advanced proficiency in Microsoft Excel; ability to operate effectively in data-intensive, process-driven environments · Experience with SQL (MS SQL Server Management Studio) and Python (VS Code, Anaconda) a plus · Experience working cross-functionally with Finance & Accounting on invoicing, cash tracking, and revenue recognition · Ability to manage multiple transactions simultaneously in a fast-paced environment with tight and shifting deadlines · Strong organizational, analytical, and problem-solving skills with high attention to detail · Effective communication and leadership skills and ability to operate with credibility across direct reports, internal teams, management, and external counterparties · Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field from a top undergraduate program required.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Principal owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si