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  • Abound NY
    Care Manager
    Care Manager
    1 day ago
    $30 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: Position Overview: Bi-Lingual (Spanish) Care Manager Location: New York City (must reside within the 5 boroughs) Employment Type: Full-time Seeking an experienced, compassionate, detail-oriented Bilingual Case Manager to join our team. Our mission is to support individuals, and families by connecting them with the services and resources they need to thrive. Case Management: You will provide care coordination and support to individuals and families, ensuring their needs are met through individualized service plans. You will work closely with community providers, schools, and healthcare professionals to build a strong support network. Responsibilities include: • Conduct intake assessments and develop individualized care plans, • Provide ongoing case management, advocacy, and support to families, • Coordinate services across medical, behavioral, educational, and social domains, • Monitor progress and adjust care plans as needed, • Maintain accurate, timely documentation and reports, • Participate in regular supervision and team meetings Requirements: • Must be Bilingual in Spanish and English*, • Must reside within the New York City area, • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but NOT required), • Minimum 2 years of experience in case management, care coordination, or related field, • Strong communication, organizational, and problem-solving skills Preferred Qualifications: • Experience working with children, youth, or families in social service, behavioral health, or healthcare settings Compensation: $30 per hour

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  • TaxVance LLC
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    1 month ago
    $16–$18 hourly
    Part-time
    Sunset Park, Brooklyn

    For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

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  • Hook’D On Pets Grooming & Daycare
    Pet Care and Retail Associate
    Pet Care and Retail Associate
    2 months ago
    $16.5 hourly
    Full-time
    Red Hook, Brooklyn

    A Pet Care and Retail Associate is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role is responsible for the retail store cleanliness, maintenance, as well as the direct safe care of pets within our store. Job responsibilities include, but are not limited to the following: • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online., • Greets pet parents and answers their questions throughout the store., • Ensure pets have a smooth, positive, pick-up and drop off experience., • Responsible for the pet healthcare of store owned pets and plants, which includes feeding, watering and cleaning all pet habitats (ie, birds and plants)., • Maintains total store cleanliness standards., • Supports retail success with product sorting, shelf stocking, and pricing updates., • Recommends, informs, and sells merchandise, services and supplies., • Promotes special events such as evening or weekend programming., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action when a sick/injured pet is identified in the store., • Assists and works in various areas throughout the store (including services such as daycare, dog walking, pet bathing, pet home check-ins, etc) as required., • Including some boarding (on-site overnight care of animals)., • Other duties may be assigned., • Follow all Operations policies and procedures. ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT • Associates are required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associates must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception., • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Qualifications • 2+ years experience working with animals in similar business., • Strong written and verbal communication skills., • Able to work evenings, weekends, and holidays as needed., • Ability to react under pressure and maintain composure., • Animal Handling Certificate (or ability to obtain within first 30 days), • Animal CPR certificate (preferred not required) Compensation and Benefits Pet Care and Retail Associate are paid $16.50 an hour. Benefits include: • Paid weekly, • Associate discounts and perks, • Development opportunities Apply Now! We’re delighted you’re interested in promoting the well-being, happiness, care, and safety of every animal that enters our doors. We're excited to hear your story and learn more about you!

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