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Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Primary Duties/Responsibilities: The general duties of the Installation, Service and Maintenance Person (ISMP) include the following: • Installing, inspecting, maintaining, repairing and operating of:, • Pipe., • Fittings., • Taps on mains of all sizes., • Setting up and mounting patent connection machines and making cuts, service lines of all sizes., • Hydrants and valves (insertion, altitude, regulator, relief, air, main and other)., • Drill rock., • Ram and backfill., • Performs shovel work, etc., • Must follow direction from the Leader of Construction and/or Senior ISMP/Sub Leader., • Repairing and maintaining cutting machines, pip saws, tapping machines, masonry work, rough carpentry work (for trench sheathing and form work), etc., • Operates air compressors and uses pneumatic equipment to break out pavement, drill rock, ram, backfill, etc., • Must operate all types of construction equipment, as assigned., • Assist with the development and training of employees., • Performs other similar or less skilled work, as assigned., • Assists employees of higher classification, as assigned., • Can substitute on the large valve truck based on seniority (will receive same rate of pay)., • Will perform regularly scheduled standby emergency duties - response time is not to exceed 45 minutes.Qualifications Education/Experience/Background: • Must possess a valid state motor vehicle operator's license with CDL Class B air brakes., • Upon management approval, job posting can be amended to obtain CDL Class B within 6 months of starting the ISMP position without CDL., • Must be able to lift up to 90 lbs., • Must have the ability to climb, bend and crawl in tight spaces., • Must be able to stand for extended periods of time. Additional Information Pay Rate: $34.82 per hour. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: We are in search of a seasoned Director of Application Development & Support to join our Municipal Water Regulated DB&T team. This role will oversee the strategy, implementation, and support of our 'Finance/HR' functional area, which encompasses a variety of applications and products including PeopleSoft (AP, GL, PC & SCM Modules), Perceptive Content, PowerPlan, Workday, and Hyperion Planning, among others. The successful candidate will be tasked with creating and implementing innovative technical and functional strategies to modernize and streamline our financial application portfolio, which may include potential migration to a new ERP solution. Beyond providing functional and technical leadership, the ideal candidate should possess strong people management skills, have the ability to cultivate a high-performing and agile team, motivate and mentor team members, and foster strong relationships with stakeholders. Primary Duties/Responsibilities: Strategic Leadership • Drive digital transformation initiatives to optimize domain performance and profitability., • Develop and execute strategic plans for application development and support., • Lead process improvement initiatives and modernization efforts., • Build and lead high-performing application development and support teams., • Oversee recruitment, training, performance evaluations, and career development., • Implement and enhance Agile methodologies., • Guide and validate technical architecture decisions., • Ensure compliance with security standards and IS architecture., • Manage technical debt and quality assurance., • Direct day-to-day operations and crisis management., • Supervise production launches and development quality., • Manage technical audits and compliance requirements., • Champion digital transformation initiatives., • Implement modern development tools and practices., • Drive continuous integration and automation improvements., • This will be a hybrid role located in Paramus, NJ.Qualifications Education/Experience/Background: • Undergraduate degree in Information Systems or related field, Graduate degree a plus., • Minimum of 10-15 years of information technology., • Experience working/leading teams for Peoplesoft, PowerPlan, Hyperion Planning, AWS., • Extensive experience in partnering with operations as well as leading and managing the department., • Experience working with outside firms to augment staff when required., • Excellent verbal and written communication skills (including presentation skills), including the ability to influence and negotiate through expertise., • Outstanding relationship-building skills., • Proficient project management, time management and continuous improvement skills., • Superior problem solving and financial analysis skills., • In-depth knowledge of software development practices., • Familiarity with technology architecture and design., • General knowledge of various enterprise platforms., • Ability/Willingness to work with Global peers to share best practices to further the VNA business., • Travel up to 20% may be required. Additional Information Pay Range: $180000 to $196000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 20% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Our long-tenured client, a NJ based leader in the industrial real estate space, is searching for an Assistant Project Manager. Key responsibilities include: • Managing multiple construction projects at once., • Participating in design-build project planning., • Overseeing project design team., • Managing construction and closeouts., • Coordinating project bidding efforts, generating scopes of work, and identifying long lead time items., • Preparing contracts for subcontractors., • Preparing change orders., • Monitoring, reviewing, and controlling project costs., • Participating in obtaining local municipality approvals., • Compliance with all required regulations. YOU might be the RIGHT person if YOU have:, • 3-5 years construction experience on industrial/commercial buildings including project management, construction, civil engineering, or related experience including construction inspection work and supervision of construction projects., • Must be able to travel to job site locations as needed, • Must have general building construction experience from footings through MEP, all aspects of site work, demolition and retrofitting of facilities., • Experience with parking lots, paving, road widening, sidewalks and curbing work.Our client offers:, • Base salary between $65,000 and $90,000, • Bonus eligibility, • Benefits including Medical/Dental/Vision, FSA/HSA Plans, Life Insurance, AD&D, and Short-Term Disability coverage., • 401(k) including employer match, Pension, and Profit-Sharing components.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Corporate Counsel will represent and provide legal advice to the Company’s Municipal Water Contract Operations business unit. This position will advise senior management on a broad array of topics, with a particular focus on negotiating and administering compliance with complex long-term operation and maintenance contracts of water and wastewater treatment plants throughout the assigned region. The position may provide additional assistance to the Company’s other business units, as needed and appropriate. Primary Duties/Responsibilities: • Identify and evaluate different risk factors regarding business decisions and operations., • Apply effective risk management techniques and offer proactive advice on legal issues., • Draft and negotiate agreements, contracts and other legal documents to protect the company’s rights and interests., • Deal professionally and efficiently with complex matters involving multiple stakeholders., • Provide clarification on legal language or specifications to everyone in the organization., • Work with integrity and a sense of professionalism., • Maintain current knowledge of new legislation and amendments., • Stay informed and promote compliance with corporate policies and procedures., • Work collaboratively with senior management, project management, and other functions to further the interests of the business., • Support the Company’s goal of helping municipal clients address their environmental and sustainability challenges., • Be able to adapt to an evolving regulatory and business environment., • This is a hybrid role (3/2) based in our Paramus, NJ office.Qualifications Education/Experience/Background: • Juris Doctor (JD) degree., • A minimum of 5 years of experience in legal practice., • Outstanding written and verbal communication skills as well as a proven ability to negotiate and draft documentation for sophisticated commercial transactions., • Adept at working with minimal supervision on multiple time-sensitive projects and dealing directly with business developers, senior management and finance, accounting and tax professionals., • Licensed to practice law in the United States., • May be required to travel to different sites and follow all Health & safety protocols on site., • Hybrid Schedule as per Company policy. Additional Information Pay Range: $150000 to $170000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Company Overview At Glass Meadows, Inc., our goal is to cultivate the highest quality cannabis products that provide safe, effective and consistent experiences for our customers. We are committed to sustainable and responsible cultivation and manufacturing practices, utilizing the latest technology and innovation to produce premium cannabis while minimizing environmental impact. We are a young company that is setting our roots in Newton, New Jersey and are looking for high quality individuals looking to be on the ground floor of this growing business and industry. We’re looking for a strategic and driven Head of Sales to lead the continued expansion of our standout cannabis brands across New Jersey. In this key role, you’ll shape and execute our statewide sales strategy — driving revenue growth, deepening wholesale partnerships and maximizing market presence. You’ll oversee and develop a high-performing sales team, strengthen key account relationships and collaborate across functions to ensure sales initiatives align with overall business goals. If you're a results-oriented leader with a strong track record in scaling sales operations, building strategic partnerships and growing high-impact teams, we’d be excited to connect. Role Summary The Head of Sales is an impact player responsible for driving financial growth, market expansion and the long-term viability of the business through direct sales activities and strategic execution. This role goes beyond oversight — the Head of Sales actively manages high-value accounts, leads critical negotiations and implements strategies that enhance revenue and profitability. This role drives company-wide sales performance and financial outcomes through strategic account management, process optimization and collaboration across departments. This role will lead high-value opportunities, close deals, strengthen wholesale and retail relationships and ensure all activities meet regulatory standards and business objectives in the regulated cannabis market. Key Responsibilities Operational & Strategic Leadership • Oversee and directly engage in critical sales activities to ensure successful execution of key accounts and revenue-driving initiatives., • Refine and optimize sales processes to drive efficiency, revenue growth and profitability., • Own and execute strategies to achieve aggressive revenue goals and financial solvency., • Lead, mentor and inspire Sales Account Representatives to exceed sales targets through hands-on guidance., • Deliver strategic coaching and structured development plans to elevate team performance., • Develop and execute high-impact sales strategies aligned with profitability targets, long-term growth and market positioning goals., • Identify and capitalize on opportunities to expand market share in a competitive, regulated industry., • Lead high-stakes negotiations and close key deals to accelerate revenue growth and strengthen market position., • Cultivate and strengthen long-term relationships with high-value clients and strategic partners to support sustained growth and reliable payment activity., • Ensure exceptional client experience, satisfaction and retention through proactive communication and support., • Secure new wholesale partnerships, retail relationships and emerging business opportunities., • Lead market expansion initiatives by developing high-impact, long-term partnerships., • Analyze sales data, pricing and margin strategies to optimize revenue and profitability., • Deliver actionable financial forecasts and reports to executive leadership., • Collaborate with marketing, operations and finance to align all sales strategies with business priorities., • Integrate sales strategies with overall growth and profitability objectives., • Own sales budgets and allocate resources strategically to maximize ROI., • Perfect staffing, CRM tools and technology to support scalable success., • Deliver concise, data-driven insights and performance reports to the COO and senior leadership team., • Translate key sales metrics into actionable strategies that support company-wide decision-making., • Ensure all sales activities strictly adhere to New Jersey Cannabis Regulatory Commission (NJ CRC) requirements and fair-trade practices., • Oversee team compliance with all state and local regulations, including advertising and promotional restrictions., • Continuously analyze market trends, competitor strategies and customer behaviors to identify growth opportunities and risks., • Conduct in-depth market analysis and competitor benchmarking to shape pricing, product positioning and sales strategies., • Leverage advanced analytics, automation tools and data-driven insights to align sales strategies with real-time market dynamics., • 7+ years of progressive sales leadership experience, with a proven record of closing high-value deals and driving revenue growth (cannabis or regulated industries preferred)., • Expertise in advanced sales strategies, pricing models and complex contract negotiations., • Strong understanding of sales and wholesale agreement practices within regulated industries, including compliance-driven wholesale agreement activity, advertising, promotional standards and brand representation., • Proven ability to leverage sales channels — menu pricing, ordering platforms, trade promotions, digital platforms, print collateral and social media — while maintaining strict compliance with state/municipality cannabis regulations., • Proven expertise in CRM platforms, sales analytics tools and pipeline management software, with the ability to leverage data and performance metrics to drive informed decisions and optimize sales outcomes., • Collaborative mindset with experience partnering closely with marketing and operations teams to align sales initiatives with overall brand strategy and company goals., • Consistent record of exceeding sales targets and driving team performance in competitive markets., • Exceptional organizational, communication, negotiation and presentation skills, with the ability to influence at all levels., • Demonstrated success in business development, market expansion and strategic forecasting., • Commitment to operational excellence, regulatory compliance and quality-driven sales practices., • Own and drive revenue growth initiatives, ensuring sales strategies directly support financial stability and profitability., • Actively lead high-value negotiations and close key deals while guiding team performance., • Set and maintain lofty standards for compliance, ethical sales practices and regulatory alignment., • Operate as both a strategist and executor — balancing long-term vision with day-to-day sales leadership., • Foster a culture of accountability, innovation and continuous improvement within the sales organization., • Monitor timely payments and healthy receivables by reinforcing clear communication, consistent follow-up and alignment on account terms., • Utilize data insights, automation and AI tools to optimize sales pipelines and forecasting accuracy., • Collaborate with executives and cross-functional leaders to ensure sales strategies align with company-wide growth objectives., • Leverage AI and automation initiatives to enhance sales processes, forecasting accuracy and operational efficiency., • Demonstrate strong product expertise and maintain a deep understanding of evolving industry trends to drive competitive advantage., • Excel in a fast-paced, collaborative environment while effectively adapting to shifting priorities., • Uphold the highest standards of integrity, professionalism and mutual respect in all interactions — including negotiations, partnerships and competitor relationships., • Demonstrate unwavering commitment to the company’s mission, values and long-term goals., • Champion continuous improvement and drive innovation to elevate sales strategies and team performance., • Maintain a strong enthusiasm for the company’s product line while staying well-informed on evolving industry trends and market dynamics., • Travel as needed to support major accounts, build wholesale partnerships and oversee retail visibility., • Represent the company as a trusted partner and brand ambassador key representative in the New Jersey cannabis market., • Comply with NJ CRC requirements, including background checks, fingerprinting and ID badging clearance. Benefits Health Insurance, 401(k), Holidays, NJ Sick Leave & Paid Time Off (PTO) Equal Employment Opportunity (EEO) Employer Glass Meadows Inc. provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence and termination. Glass Meadows Inc. takes allegations of discrimination, harassment and retaliation seriously and will promptly investigate when such behavior is reported. Powered by JazzHR dXpWpMsrIu

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Under the direction of the Program Manager, the Project Manager will develop, implement and manage capital improvement projects for the Water Utilities and/or Network Engineering Projects, including sources of supply, treatment plants, pumping stations, water quality Improvements projects and transmission mains and collection/distribution systems. Project Manager will be primarily responsible for independently managing the Lead Service Line Replacement Program (LSLRP), along with other small and mid-size Capital projects. Project total capex budget can range from $5M per year up to $10M per year. Responsibilities will include capital project delivery from inception to completion, including preliminary conceptual development, detailed engineering design with support of external engineering consultants; construction cost estimation, procurement, construction administration, supervision and inspection, startup and commissioning, and project closeout documentation delivery, including as-built plans, O&M manuals, and SOPs. Project Manager will mainly manage the Lead Service Line Replacement Program and assist operations for the Hackensack system and/or T&D department and other departments. This position will work on both water, wastewater infrastructure and network engineering projects. Project Manager will work with contractors, property owners, municipal officials, engineers, and administrators to plan and deliver the LSLRP. Project Manager will be responsible for work order log and work order management, data compilation, analyzing data to generate metrics on a weekly basis, and will assist in response to field-related matters including materials releases, acquisition of information from GIS, and payment application review to ensure appropriate billing. Project Manager will be responsible for managing the Lead Steering Committee including development of and leading the monthly Lead Steering Committee meetings. In addition, Project Manager will be responsible for filing the necessary regulatory reports to the NJDEP including Annual Inventory Submissions, Replacement Plans, and Progress Reporting. Primary Duties/Responsibilities: • Prepare preliminary, engineering, and detailed cost estimates., • Project budget development and cost tracking and expenditure forecasting. Track and report on project expenditures to ensure they are aligned with budget and prioritize projects based on available funding and risk assessment., • Manage external contractors and engineering consultants to ensure accurate and complete delivery of the Lead Service Line Replacement Program and other small and mid-size capital projects., • Respond to field-related matters including materials releases, GIS information acquisition, and invoice review and approval to ensure appropriate billing., • Assist in managing and mentoring associate engineers and summer interns who will support data compilation, weekly metric generation, and work order management aspects of the Lead Service Line Replacement Program and other small and mid-size capital projects., • Field and address customer concerns and issues and coordinate with external contractors to achieve a satisfactory resolution., • Prepare bid documents and coordinate procurement with supply chain management (SCM) department., • Provide engineering support (on and off-site) during emergencies and large main breaks and other Hackensack system emergencies., • Provide engineering support to Corporate and other Engineering BUs., • Participate in master planning effort of existing systems and new acquisitions (water and wastewater)., • Prepare short term and long-term capital improvement plans for new acquisitions and prepare valuations of systems based on due diligence site visits and condition assessment for the purpose of formulating bids for acquisitions., • Communicate regularly in written form (email, memoranda, reports, status updates, etc.) and verbally (group meetings, virtual meetings, internal presentations, external presentations)., • Project Manager will be primarily responsible for independently managing the Lead Service Line Replacement program, along with other small and mid-size Capital projects. Project total capex budget can range from $5M per year up to $10M per year., • Work independently to manage all capital programs and specific projects for mainly water systems and network engineering as needed. Work directly with the Operations and T&D group to understand their needs in meeting operational, compliance, and health & safety goals., • Coordinate with Veolia master planning department to assure the focus of capital project planning meets medium and long-term needs of the operations., • Manage the design (either internal or external) and construction of small and large projects., • Assist in providing support to the Director of Engineering & Assistant Director of Engineering and the Rates Department as needed during the preparation of the rate case filling, DSIC filing as well as responding to the rate case and DSIC interrogatories., • The work environment is typically in an office/field environment but requires periodic inspection of the facilities where the employee will also be occasionally exposed to outside weather conditions and an industrial plant environment which involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust smoke, unpleasant odors, and/or loud noises., • Work environment also involves some exposure to hazards or physical risks, which require following industry safety procedures., • Certain projects may also require for construction to take place off hours (overnight/weekends)., • The duties of this position will require occasional travel to sites in Bergen/Hudson counties and infrequent travel to sites in Passaic and Sussex Counties, in New Jersey.Qualifications Education/Experience/Background: • Bachelor’s and Master’s degree in Civil/Environmental Engineering and/or MBA degree., • Experience in managing Water, Wastewater infrastructure, and/or Engineering Network projects., • Experience in managing and adhering to project budgets and schedules., • Possesses broad knowledge of multiple processes and/or engineering and construction disciplines, augmented with good experience and seasoning, to the point where he/she can address complex projects or address complex challenges, such as leading a response to an emergency. Must be able to propose capital projects or identify other work that will benefit Company and/or its customers, based on their expertise in one or more areas., • Excellent analytical, organizational, communication, computer and interpersonal skills., • Exercise discretion and independent judgment., • Extensive knowledge of Microsoft Office and Google applications. Intermediate knowledge of Microsoft Excel, AutoCAD, ESRI/GIS, PowerPlan, and INFOR., • High attention to detail & critical thinking., • Hydraulic Modeling background is a plus., • Engineering in Training Certificate is required., • Professional Engineer’s License is preferred or ability to obtain within one (1) year is required., • PMP certification is a plus., • Water / Wastewater Operator and T&D Licenses are a plus. Additional Information Pay Range: $95000 to $110000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description Our long-tenured client, a leader in the NJ industrial real estate space, is searching for a Project Manager to join their team Responsibilities include: • Managing multiple construction projects., • Participating in design-build project planning, programming and development., • Overseeing project design team., • Management of design-build construction., • Managing construction and closeouts on assigned projects., • Preparing conceptual and detailed estimates., • Preparing change orders for subcontractors and clients., • Managing submittal process., • Monitoring, reviewing, and controlling project costs., • Participate in obtaining municipality approvals., • Managing supervisory and engineering personnel, inspectors, and suppliers to resolve construction challenges and improve construction methods., • Compliance with all required regulations.YOU might be the RIGHT person if YOU have/are:, • 5-15 years construction experience on industrial commercial buildings including project management, construction, civil engineering, including construction inspection work and supervision of construction projects., • A team player with a “can do” attitude., • Ability to establish/maintain professional atmosphere., • Ability to communicate effectively and professionally.Our client offers:, • Base salary between $100,000 to $150,000 per year, • Bonus Eligibility, • Benefits including Medical/Dental/Vision, FSA/HSA Plans, Life Insurance, AD&D, and Short-Term Disability., • 401(k) including employer match, Pension, and Profit-Sharing components.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: • Management Supervision:, • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Prepare, oversee, and be accountable for departmental annual operating budgets., • Key Account Management:, • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Communicate effectively with colleagues, internal/external customers, stakeholders, vendors/consultants, and business partners., • Regulations/Rules/Standard Operating Processes:, • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Ensure compliance with internal controls and other regulatory and contractual guidelines., • Department Improvements/Reports:, • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Prepare detailed departmental operational and management reports., • Miscellaneous:, • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Ability to travel when required.Qualifications Education/Experience/Background: • B.S. degree in business or related field., • MBA preferred but not required., • 10+ years of experience leading service operations., • 10+ years of experience in a leadership role managing non-exempt/exempt employees., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools., • Attention to detail., • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Ability to sit for extended time periods., • Must be able to see clearly and hear., • Must be able to speak to give direction and converse with others. Additional Information Pay Range: $130000 to $145000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 20% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Job Description Position Purpose: The Administrative Support Supervisor participates in assisting with a variety of complex, confidential and administrative support functions, projects, and operations related to the Customer Service team. This requires a substantial amount of tact, confidentiality, emotional maturity, independence, judgment, problem solving, decision making and initiative. The Administrative Support Supervisor is instrumental in achieving high standards of productivity and customer service excellence to internal and external customers. Primary Duties/Responsibilities: • Customer Checks- Overseeing the batching of checks received daily from customers/banks according to different bank requirements. Assigning support agents to print paper bill stubs as necessary. QA all checks scheduled to be shipped to various banks by Fed Ex., • Returned Customer Refund Checks- Manage the investigation, disposition and updating of mailing address as necessary., • Employee Timesheets- Final approver for Customer Service teams (Call Center, Revenue Integrity, Collections (office/field), and backup the Meter shop team) Provide counseling and support to employees when corrections are needed and training to new employees., • Reporting- Daily absence notification and tracking, Login and Logout for union employees noting special comments when necessary, Tracking and reporting employee leave balances including FMLA and STD (liaison with HR, HRESC and payroll regarding employee notifications of discrepancies in paycheck or leave balances), Prepare bargaining unit overtime reporting weekly & annually for departments 301, 302, 303 based on payroll reports and make available for employees review, maintain list of union employees by seniority within department. Track EHS in person classroom training attendance and submit to EHS., • Time off Requests- prepare vacation request forms for union employees annually and manage requests for specific time by union seniority. Manage vacation scheduling on google team calendars including Time off Requests for all of customer service except Meter Shop. Manage and track all other time off requests (Sick, Personal, Floating Holidays)., • Letter creation- Create and manage various letters to be sent to various entities. Lead Service Line Replacement, Demolition, Meter test results, Seasonal Meter, Lead Water Test results, Lien, and others as identified., • Check Request Vouchers- Approval of VNANJ and VNATR vouchers, liaison with agencies when necessary (NJ, Jersey City, Toms River, Rahway, Manalapan, Plainsboro)., • Diverted Bills- manage printing and mailing of customer bills after customer service team has reviewed and approved the bill to be sent to the customer., • Correspondence- manage the timely and accurate identification and disposition of correspondence including return mail to various Veolia departments., • Invoices- manage the accurate and timely disposition of customer service invoices for approval to management., • Expenses- process customer service expenses timely and accurately for all customer service teams., • Order supplies as needed and food for meetings., • Provide company and collective bargaining agreement direction on polices., • New employees- Submit and track Icare tickets for necessary applications and access to Veolia systems and locations. Train new employees on customer service policies including attendance, timesheet preparation, time off, general expectations and awareness of CBA., • Available Union jobs- notify customer service employees (via email) about availability of open union jobs identified to meet the 5-day notification period., • Corrective Action Reporting- prepare oral and written warnings for customer service employees regarding attendance and union absence control policy., • Provide backup support for Customer Service Supervisors and oversee staff when necessary., • First contact for facility related issues. Submit appropriate requests to Veolia Haworth team or Local Building management using Work order system., • Performs other duties and projects as assigned.Qualifications Education/Experience/Background: • Bachelors Degree is preferred., • Back-office experience for a contact center is preferred., • 3+ years of supervisory experience., • Proficiency with Google Apps- Gmail, Sheets, Drive, etc. Microsoft Office., • Excellent interpersonal, verbal and written communication skills., • Ability to work independently with minimal supervision., • Must be able to utilize sound judgement and decision making., • Excellent analytical problem solving and resolution skills., • Customer-oriented attitude., • Ability to work effectively and communicate with all levels of management, customers and frontline employees., • Responsible for accounts payable and purchase order requisitions through to approval stage. Additional Information Pay Range: $85000 to $90000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information: Job Description Position Purpose: Responsible for assisting in the compilation, review, and analyses of all accounting (including supporting documentation and initial preparation of journals necessary for monthly closing process) for Regulated Water. Provide support for accounting, financial reporting, and/or contract billing, and other ad hoc requirements. Ensures best practices are used and integrity in the accounting processes. Primary Duties/Responsibilities: • Assist in the accounting, reporting and rate case support of assigned functional financial line items for all Veolia regulated business units including but not limited to the preparation, analysis and review of income statements, balance sheets, cash flow statements, and various other accounting or rate case statements., • Establish, evaluate, and continually update process, practice, and policy documentation relating to general accounting, and working capital transactions., • Assist in the analyses of financial statement results and the preparation of performance actual to actuals variance analysis/explanations on P/L & B/S accounts according to company policy and practices., • Assist in ensuring the accuracy of financial statements and technical compliance to US GAAP, internal controls, and company policy., • Support the month end and year end closing activities., • Perform key account analysis and/or prepare account reconciliations., • Interact with internal and external auditors on an as-needed basis., • Collect, build and analyze data sets, and business process data for robotic process automation and validation, • Apply analytical skills to the development and enhancement of business automations that drive optimization, • This is a hybrid role located in our Paramus, NJ office.Qualifications Education/Experience/Background: • Bachelor's Degree in Accounting required or work equivalent if degree is in Business Administration., • CPA or CPA candidate a plus., • Professional or post graduate degree, a plus., • Minimum of one year of public accounting experience desirable., • Corporate and/or multi-subsidiary experience preferred., • Experience in shared service environment preferred., • Experience in utility industry, a plus., • Experience in data visualization and system implementation, a plus., • Have the mindset of process improvements., • Excellent communication skills, both written and oral., • Strong quantitative, analytical, systemic and problem solving skills., • Knowledge of Generally Accepted Accounting Principles (GAAP)., • Knowledge of regulated utilities accounting and ASC 980 is highly desirable., • Knowledge of Microsoft Office products, including pivot and look-up table functionalities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job: • The employee is regularly required to talk or hear., • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell., • The employee must frequently lift and/or move up to 25 pounds., • Specific vision abilities required by this job include close vision and distance vision. Additional Information Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. • Salary:$75000 to $95000 Per Year., • Annual Performance Bonus: Eligible for up to 5%, • Sick leave: 56 hours, • Observed Holidays: 11 days Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.