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  • 8/12 HIRING EVENT. FRONT END MANAGER (UP TO $27)
    8/12 HIRING EVENT. FRONT END MANAGER (UP TO $27)
    hace 7 horas
    $24–$27 por hora
    Jornada completa
    Manhattan, New York

    Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities As the Front-End Department Manager, you are a key player in overseeing and managing all aspects of the cashier department including but not limited to; department profitability, assisting our guests with urgency and leading the team to successfully drive business/sales. Our guest is the heart of our business. As the Front-End Department Manager, you will be responsible for providing every guest with an exceptional shopping experience, listening and responding to their needs and being the subject matter expert of your department. All Front-End Department Managers are required to be hospitality driven, display positive energy, be dependable, possess basic math skills and excellent communication skills. • Protection of company assets., • Ensure compliance to company policies and procedures including proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides and any other transactions requiring head cashier/management, • Always maintain possession of the register key while on duty. Including throughout the entirety of all transactions that include the use of the key and code authorization., • Must take full responsibility, and knowledgeable of all transactions that require key holder involvement including but not limited to voids, refunds of any type, and associate discounts., • Observe transactions requiring override in their entirety (including voids, refunds, associate discounts) for accuracy and proper procedure., • Timely communication to store management of all issues., • Be cognizant to all front-end associate discrepancies including frequent/patterned or multiple voids, register discrepancies, cash shortage/overage and communicate to management immediately., • Training and supervision of all front-end associates on all front-end policies and procedures., • Establish and maintain a professional environment, ensuring the best possible experience for customers and associates., • Scheduling to ensure proper coverage at the front end (including proper daily break coverage), • Maintain neat, clean, organized, and safe front end area., • Returns and credits are handled daily according to company procedures., • Duties assigned by Manager on Duty., • Drive guest engagement programs to meet and exceed the Ultimate Gourmet Experience., • Exhibit professionalism when handling all guest relations. Including effective service recovery when needed., • Direct and supervise all front end and assigned department activities including but not limited to; monitoring guest traffic, and service level, coordinate and implement front end and service program, ensure cleanliness, overall safety of Front End, monitor inventory, order Front End supplies., • Establish and maintain a professional environment, ensuring the best possible experience for guests and associates., • Assist with interviewing and hiring of department/store associates., • Monitor overall department performance. Communicate to management when employment status changes are warranted and/or corrective actions., • Drive results through motivation, team building and follow up of staff members. Minimum Requirements: • Minimum of 3 years’ experience managing a front-end/cashier department in a grocery store environment., • Flexibility schedule including nights, weekends and holidays., • Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds., • Ability to work in a temperature-controlled environment., • Ability to show initiative, work with limited supervision, and are self-motivated., • Ability to hire, train, inspire and develop a team., • Team builder and brand ambassador., • Excellent interpersonal communication and organizational skills., • Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision/ Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

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  • Franchise Sales Manager
    Franchise Sales Manager
    hace 4 días
    $80000–$85000 anual
    Jornada completa
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR We are seeking a seasoned Franchise Sales Manager to manage and execute the growth and development of our franchise brand. This position will be responsible for building a franchise development pipeline, franchisee recruitment, relationship management with shareholders and franchisees and coaching franchisees through our franchise discovery process. Our ideal candidate is a key sales leader who can provide and ensure the company's short and long term growth strategy. KNOWLEDGE AND RESPONSIBILITIES • Manage all facets of the franchise sales and development process at Paris Baguette, including lead generation, FDD disclosures, organizing all key introductions and meetings, hosting discovery days or brand overview calls, through awarding a franchise., • Direct and support franchisees as needed through the entire development process from initial contact to store opening., • Execute National franchise growth strategy related to new franchise sales and store openings., • Build a franchise development pipeline in selected markets that consistently maintains a sufficient inventory of qualified new franchise prospects to meet the Company's short/long term growth strategy., • Use analytical skills to organize and analyze market data to prioritize potential major markets and to assess potential new franchise development opportunities., • Implement franchise recruitment strategies, processes and tools to develop strong relationships with franchise candidates and franchisees., • Work closely with the real estate team to ensure a proper hand off for continued great support and continuity., • Work closely with Legal as needed, to ensure accuracy with the ADA and FDD documents., • Attend trade shows and conferences as needed to meet with prospective franchisees., • Perform other related tasks, duties and special projects as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree preferred, • At least, 5-7 years of experience with franchise sales and development in the food/consumer/hospitality segment., • Ability to guide franchise prospects through the franchising process from lead to executed agreement, • Clear understanding and knowledge of franchise law and Franchise Disclosure Documents, • Strategic thinking skills with the ability to balance the day-to-day tactical realities with long-term objectives, • Retail Food and Beverage Industry experience required, • Working knowledge of CRM Platform FranConnect, • Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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