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Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description Role Overview The IT Service Desk Engineer position is responsible for planning, administering, and governing end-user technology operations across multiple business units and physical locations. This role serves as a primary owner of IT operational programs, exercising judgement over software licensing strategy, SaaS access governance, and IT procurement decisions within established policy and assigned budget thresholds. This position partners with IT Leadership to define standards, influence policy, and optimize technology spend, while ensuring alignment with security, compliance, and business objectives. In this role, you will: • End-User & Infrastructure Support, • Provide advanced support for software, hardware, AV, identity management, networking, access requests, and device management., • Oversee and coordinate resolution of complex technical issues, delegating execution to Level 1 support teams where appropriate, • Support warehouse, retail, and corporate technology systems, including environmental and network infrastructure., • Assist with onboarding and offboarding employees across multiple locations., • Provide technical support for special projects such as network installations, SaaS rollouts, and device management upgrades., • Multi-Unit Operations, • Support technology operations across multiple sites, including corporate offices, warehouses, retail locations, and remote teams., • Maintain awareness of location-specific technology needs, constraints, and timelines., • Travel domestically and internationally as required to support projects and operational needs., • Software Licensing & Procurement Authority, • Evaluate, recommend, and approve software and SaaS license requests in alignment with IT standards, security requirements, and budget guidelines., • Determine appropriate license models, usage thresholds, renewal strategies, and access provisioning to ensure cost efficiency and compliance., • Initiate and approve IT procurement requisitions for hardware, software, peripherals, and services within assigned approval limits., • Partner with, Finance and Procurement to forecast licensing needs and lead vendor evaluations and make purchasing recommendations adopted by IT leadership, • Ensure all procurement and licensing decisions adhere to IT policy, security standards, and audit requirements., • Documentation, Process & Reporting, • Develops, updates, and enforces IT operational policies related to end-user technology, access management, and SaaS usage., • Create, maintain, and improve IT documentation for both technicians and end users., • Defines standards for device lifecycle, access provisioning, and acceptable technology use., • Take ownership of defined reporting and analytics to communicate trends, risks, and performance to stakeholders., • Monitor and maintain IT inventory critical to day-to-day operations and ongoing projects., • Leadership & Collaboration, • Provides functional leadership for end-user technology programs and serves as a subject matter authority by mentoring and training Level I technicians, including documentation and process development., • Collaborate closely with HelpDesk, SysOPS, and ServiceDesk teams on cross-functional initiatives., • Support the IT Leadership team on critical projects and recurring issues, influencing technical roadmaps and operational priorities, • Experience working in an enterprise IT environment., • Experience supporting multiple locations or business units., • Experience with FreshService or other ITSM ticketing systems (required)., • Experience with Okta or other identity providers (required)., • Demonstrated experience owning IT programs or operational domains, • Experience supporting executive-level employees., • Experience with complex or custom AV solutions (preferred)., • Strong understanding of risk management, compliance, and cost optimization, • Strong understanding of SaaS licensing models and IT procurement processes (preferred)., • Ability to multitask, prioritize, and work independently or collaboratively., • Ability to translate business objectives into technology standards, • Strong written and verbal communication skills., • Proven commitment to exceptional customer service., • High attention to detail and flexibility with shifting deadlines., • Ability to lift heavy objects and support physical installations., • Flexibility to work evenings, weekends, and outside normal business hours as needed., • Occasional after-hours work may be required to support strategic initiatives or critical incidents GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionTitle: Repair/ Quality EngineerLocation: Englewood, NJ- 5 days in office Position Summary: Hanwha Vision America (HVA) is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems, founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including retail, transportation, education, banking, healthcare, hospitality, and airports. Hanwha Vision America (HVA) is seeking a Repair/ Quality Engineer to support HTCC’s engineering and repair operations by performing intake screening, basic diagnostics, quality checks, and documentation. The role ensures that incoming units are properly evaluated, repair processes run efficiently, and completed products meet quality standards before shipment. This position combines repair-support responsibilities with quality assurance activities to improve workflow efficiency, accuracy, and overall service performance. Key Responsibilities: • Perform initial screening and basic functional checks on incoming units, • Identify obvious issues or simple conditions that can be resolved before repair, • Support repair workflow by preparing units, organizing information, and performing basic diagnostics, • Conduct quality checks on completed repair units to ensure they meet internal standards, • Document inspection results and update system records accurately, • Assist with failure analysis for repeated issues and provide feedback to engineering, • Inspect packaging quality and verify final shipment readiness, • Collaborate with repair staff, engineering, logistics, and warehouse teams as needed, • Maintain checklists, guidelines, and standard procedures for inspection work, • Support process improvements related to efficiency, quality, and documentation complianceQualifications:, • Preferred background: Electronics, Electrical Engineering, Computer Engineering, or related field, • Basic understanding of electronic components (e.g., resistors, capacitors, diodes), • Ability to use multimeters and basic diagnostic tools, • Strong attention to detail and problem-solving skills, • Ability to follow technical checklists and standardized procedures, • Proficiency with Microsoft Office and basic system data entry Physical Demands:

Job Description Evening hours for on demand position available for Data Center Operations engineer. Technicians must be skilled in one or more of the following HANDS ON tasks: Storage/network equipment cabling, IT equipment rack and stack, Trouble shoot equipment, cabling and power distribution to equipment, DIMM Replacement, Drive Replacement, Power supply, Fan, Modules, system configuration, surveys and audits, circuit connections, etc. Must be able to communicate clearly and have understanding of how to execute scope of work efficiently. Must have drivers license and reliable vehicle or reliable means to travel to site. Experience 4- 10 years is required. Ideally the candidate will have experience in DC setting, execute patch connections, providing remote hands, communicating with remote engineers during trouble shooting efforts, troubleshooting cabling to servers, switches, firewalls, routers, etc. Must be able lift server equipment for racking. Must have the ability to communicate results of trouble shooting efforts. Must have experience extending Fiber optic circuits and Ethernet cable circuits. Must be reliable and willing to work mostly evenings( 2nd shift) and most weekends. Must be able to work independently to execute a work ticket in DC. Job description: DC technician on demand on second shift 1-5 Days/nights per week. There is some flexibility in this position for the right candidate. This is a good second income. Hours are from about 6-10pm most nights, with some flexibility. Inquire to discuss further if seriously interested. Pay rate based on experience level serious inquires only *NOTE: this position is for experienced DC OPs/ cabling tech... not Systems or Applications related. Required: 1. Please email the ad with all your contact information and RESUME., 2. Drivers license and working vehicle., 3. Experience in one or more of the aforementioned fields., 4. Positive attitude. 5.Must be reliable and punctual 6.Must be able to work alone 6. Must pay close attention to detail, 7. Must be able to clearly communicate with remote engineers

Job Description Title: System Application Engineer Location: Teaneck, NJ Position Summary: Hanwha Vision America (HVA), an affiliate of the Hanwha Group, a Fortune Global 500 company, is an industry-leading provider of advanced network video surveillance products. These include IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals, including transportation, education, retail, banking, healthcare, hospitality, airports, utilities, and critical infrastructure. Hanwha Vision America seeks a highly experienced System Application Engineer to join our support team. In this position, you’ll be responsible for post-sales incidents and problem escalation, focusing on identifying root causes and providing resolutions in complex environments. You’ll also ensure proper testing, documentation, and deployment of workarounds and fixes, in addition to training the support team on how to resolve related incidents in the future. Key Responsibilities: • Technical, • Reproduce, document, and report product issues escalated from technical support or Field Applications Team to Product Managers, • Writing Sample required, • Test, document, and deploy workarounds for fixes in development, • Update and manage the issue log, • Own complex support cases for business-critical customers, • Training, • Serve as Subject Matter Expert regarding the Hanwha Vision product line,, • Providing Product training to the Technical Support Team, focusing on best practices in troubleshooting and product configuration Qualifications: • Previous Experience in customer/end-user-facing roles, • Korean Language required, • Ability to travel on short notice. Travel (15-25%), • Excellent understanding and troubleshooting capabilities of intricate network-based security systems, • Proven Aptitude in Root Cause Analysis, • Excellent ability to communicate complex ideas both verbally and in writing, • Certifications in, • CCNA/CCNE/Network +, • Linux +, • ASW or other Cloud Certification, • In-depth knowledge of Incident and Problem management, • Self-motivated and proven time management capabilities, • 3-5 years’ experience supporting IP-based security systems or a related industry preference Physical Demands:

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Minimum of 3 years working in cloud networking, cloud operations, or cloud engineering. Support cloudtocloud networking, peering, and interservice communication across cloud regions and accounts/subscriptions. We need someone who is an expert with cloud operations to support daytoday system health,