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Job DescriptionNetwork EngineerEmployment Type: Full Time, Experienced levelDepartment: Information Technology CGS is seeking an experienced Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology. To carry out our mission, we are seeking candidates that are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications:- Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master’s Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Purpose of Position: The IT Infrastructure Engineer is responsible for Amalgamated Bank’s datacenters, compute, storage, network and security technology ecosystem. Essential Job Functions: • Develop and deploy scalable infrastructure solutions including servers, storage, networking, and cloud platforms., • Ensure systems are running efficiently by monitoring performance, troubleshooting issues, and applying updates or patches., • Implement security protocols and ensure infrastructure adheres to industry standards and regulatory requirements., • Use scripting tools to automate repetitive tasks and improve system performance., • Work closely with software engineers, DevOps teams, and IT support to align infrastructure with business needs., • Design and maintain backup strategies and disaster recovery plans to ensure business continuity., • Implement and maintain the banks LAN, WAN, Security infrastructure, • Engineer platforms for high resiliency minimizing business disruption, • Support the monitoring and maintenance of hardware records (including servers, switches, routers, laptops, etc.) and software licenses to ensure ongoing compliance with the Bank's asset management and End of Life programs., • In partnership with key stakeholders continue to evolve and enhance mobile capabilities enabling knowledge workers to be productive and collaborate from anywhere, • Effectively manage time, communicate clearly, make sound decisions, deliver presentations, and maintain strong organizational abilities., • Perform other duties as directed Knowledge, Skills and Experience Requirements: • Bachelor’s degree in business or computer science or equivalent experience, • Solid knowledge of VMWare technologies, • Understanding of networking concepts, • Experience implementing and/or managing networking and firewall devices, • Familiarity with tools like Ansible, Terraform, or PowerShell, • Familiarity with Enterprise backup solutions and concepts, • Familiarity with Enterprise security tools such as NAC, AV, DLP, Content Filtering, • Deep Knowledge of Windows Server Operating Systems, Active Directory, DNS, DHCP, and Group Policies, • Experience with Cloud Infrastructure solutions, • Advanced engineering skills on server class x86 infrastructure and Storage Products

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description The VP/Senior Counsel – Distribution Legal role will provide advice and support with respect to the negotiation and management of Versant’s distribution relationships for its portfolio of linear and digital properties. Primary responsibilities of the Distribution Sales & Partnership group are: • Distribution of the Versant portfolio of television networks (MS NOW, CNBC, USA, E!, Syfy, Golf, and Oxygen) and related digital content to a wide range of companies, spanning MVPDs, virtual MVPDs, and OTT/streaming platforms., • Distribution of Versant’s free ad-supported streaming (FAST) channels to connected TV and mobile device-associated platforms (e.g., The Roku Channel, FreeVee, Samsung TV Plus) as well as standalone FAST platforms (e.g., Tubi, Pluto TV, Plex). Responsibilities: • Lead negotiation and structuring of complex distribution agreements with distribution partners for the networks and FAST channels., • Support growth and distribution of digital assets (Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine)., • Counsel the business on legal risk, rights management, regulatory issues, and compliance obligations associated with content and technology distribution., • Collaborate with commercial teams to build and scale distribution frameworks, including templates, playbooks, and negotiation strategies., • Partner with Versant business and legal personnel across the company to maintain deal alignment and information flow., • Develop and maintain a thorough understanding of the fast-changing television distribution landscape and the entertainment business., • Maintain an awareness and understanding of the latest developments in law and technology as they relate to the distribution of media content, including privacy, ad tech, consumer functionality, security, and windowing of content., • Serve as a strategic business partner to department executives to identify and resolve business and legal issues (including issues relating to contract interpretation).Qualifications Qualifications/Requirements: • Minimum 7 years of experience for the Senior Counsel Level and 10 years of experience for the VP level working on high-stakes contracts and their negotiation, • Law degree and member of a state bar in good standing, • Experience in media licensing and distribution transactions, • Trusted legal advisor who can comfortably provide business-facing, actionable, relevant and practical advice to both legal and business counterparts., • A team player who brings emotional intelligence and collaborative energy to the table. Proactive leader who contributes to legal team process and development., • Excellence at detail-oriented, yet practical, analysis of legal agreements., • Ability to thrive in high-pressure situations and manage numerous matters at once., • Ambition, tenacity, and willingness to stretch into new areas of law and business., • Ability to manage a cyclical deal calendar with ebbs and flows of activity., • Willingness to work overtime and on weekends during key deals with short notice., • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week., • This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks., • Salary range for Sr. Counsel: $165,000 - $200,000 (bonus and LTI eligible), • Salary range for VP: $200,000 - $240,000 (bonus and LTI eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description Community Federal Savings Bank is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. The VP, Infrastructure Engineer, provides support for network and infrastructure, ensuring secure, scalable, and efficient solutions across cloud and on-prem environments. Responsibilities: • Create and support CI/CD for on-prem infrastructure., • Architect and implement Infrastructure-as-Code (Terraform, Docker)., • Manage Azure and AWS environments, including Intune MDM., • Oversee networking: TCP/IP, VPNs, DNS, DHCP, VLANs, and troubleshooting., • Ensure security best practices for cloud and on-premises systems., • Administer VMware, Nutanix, and Microsoft Active Directory., • Utilize monitoring and metric visualization tools. (Logic Monitor, Grafana), • Apply Windows and Linux administration., • Promote Zero Trust architecture., • Manage backup/disaster recovery (e.g., Rubrik)., • Oversee process documentation and continuous improvement.Knowledge, Skills, and Abilities:, • Strong understanding of Terraform and CI/CD, • Knowledge of server hardware and software, including Windows and Linux operating systems, • Familiarity with network equipment, including switches, routers, and firewalls, • Understanding of storage infrastructure, including SANs and NAS devices, • Strong troubleshooting and problem-solving skills, • Ability to work in a fast-paced environment and prioritize tasks effectively, • Excellent communication skills and ability to work collaboratively with team members Education, Training, and Experience: • Bachelor’s in computer science or related field (Master’s preferred)., • 8+ years in infrastructure, and cloud., • Experience with infrastructure as code concepts, • Experience with virtualization and cloud platforms, such as VMware or Hyper-V, Azure & AWS. Salary: $165,000 - $180,000 K / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Position Overview The Engineering Technology System Analyst supports the Engineering Solutions Division by providing expert guidance on engineering applications, network systems, and cloud integration. This position works closely with the Technology and Cybersecurity teams to assess, review, and test software applications, ensuring compliance with performance, compatibility, and security standards. The role also assists the Virtual Design & Construction (VDC) group with project data management, Microsoft Azure storage, and Bluebeam Studio customization for design review workflows. This is a part-time consulting position (three days per week) intended to fulfill an ongoing work order nearing completion. Key Responsibilities • Engineering Application Management o Administer and support applications such as Bluebeam Revu, Bluebeam Org Admin Pro, Autodesk Construction Cloud (ACC), Revit, Leica Cyclone Enterprise, Base Map Management Service (BMMS), NearMap, and Esri ArcGIS Pro. o Oversee software deployments, upgrades, and customization for engineering operations. • Technology Evaluation and Integration o Assess new engineering tools, hardware, and platforms (Autodesk Construction Cloud, e-Builder, advanced CAD workstations). o Collaborate with Technology and Cybersecurity teams to evaluate new software and prepare analysis reports for management review. • Documentation and Training o Maintain system documentation and deliver training sessions for engineering staff. o Lead internal “Knowledge Bar” workshops to promote best practices and enhance software proficiency. • Technical Support and Enhancements o Troubleshoot and resolve system issues; implement minor software updates and improvements. o Track and manage support tickets and ensure timely resolution. • Cross-Functional Collaboration o Participate in client and interdepartmental meetings to align technical initiatives with engineering priorities. o Support senior management in developing technology roadmaps and system optimization strategies. o Plan and prioritize technical tasks to achieve project goals efficiently. Technical and Experience Requirements • 10+ years of experience in the AEC (Architecture, Engineering, and Construction) industry., • Strong background with AutoCAD, Revit, and Navisworks., • Proven experience supporting Virtual Design & Construction (VDC) operations., • Familiarity with Microsoft Azure Cloud and Data Lake storage environments., • Proficiency in Microsoft Office 365 and Power BI for reporting and visualization., • Expertise with Bluebeam Revu and Adobe Acrobat Pro (5+ years)., • Strong system analysis capabilities for usage reporting and license tracking., • Experience managing 3D scanned point cloud data and engineering data workflows., • Excellent written and verbal communication skills, with strong time management abilities., • PE (Professional Engineer) or RA (Registered Architect) license is a plus. Engineering Technology System Analyst Location: New York, NY – On-Site (Part-Time, 3 Days per Week) Employer: CM-COM LLC – Certified MBE / DBE / SBE Firm Start Date: Immediate | Consultant Assignment Pay Rate: $75 – $110 per hour (commensurate with experience and qualifications). Why Join CMCOM • Competitive hourly rate: $75 – $110/hr., • Exposure to major public-sector capital programs, • Work on innovative technology and engineering platforms, • Flexible part-time schedule (3 days/week)

Job DescriptionSenior Systems Engineer /Core Infrastructure, VMware *US Citizens or GC Holders *On-site daily in Jersey City, NJ Position Overview We are seeking a highly skilled and experienced Senior Systems Engineer to join our IT Infrastructure team. This role focuses on the design, implementation, management, and optimization of core infrastructure systems with a specialization in VMware and related technologies. The Senior Systems Engineer will play a key role in ensuring the stability, scalability, and security of the organization’s IT infrastructure. Key Responsibilities • Core Infrastructure Management, • Design, deploy, and manage enterprise infrastructure, including servers, storage, and networking components., • Monitor system performance, troubleshoot issues, and implement improvements to ensure high availability and reliability., • Lead infrastructure-related projects, including upgrades, migrations, and system integrations., • VMware Administration, • Architect, implement, and maintain VMware vSphere environments, including ESXi hosts and vCenter servers., • Optimize virtual infrastructure for performance, scalability, and cost-effectiveness., • Manage virtual machine provisioning, snapshots, and backups., • Configuration Management, • Develop and maintain scripts (PowerShell, PowerCLI, Python, etc.) for system automation and process improvements., • Automate repetitive tasks, enhance monitoring capabilities, and ensure system configurations adhere to best practices., • Implement and maintain security measures to protect core infrastructure systems., • Ensure compliance with organizational policies, industry standards, and regulatory requirements., • Collaboration and Leadership, • Work closely with cross-functional teams, including network engineers, database administrators, and application developers., • Mentor junior team members and provide technical leadership. Core Systems and Infrastructure: • Windows Servers: Configuration, management, and performance tuning, • Active Directory (AD): Management of users, groups, and roles, • Group Policy (GPO): Administration and customization, • DNS and DHCP: Configuration and troubleshooting, • Public Key Infrastructure (PKI): Implementation and management, • VMware vSphere, ESXi, and vCenter, • Backup and replication tools: Veeam, Rubrik, Zerto, CommVault, • High-availability design, clustering, and disaster recovery (D.R.) solutions, • SAN, NAS, and Storage Spaces Direct, • Familiarity with NetApp, Dell EMC, and HPE storage solutions, • Tools: SolarWinds, SCOM, PRTG, • Synthetic transactions and real-time alerting, • Performance tuning for Windows servers and virtual environments, • Root cause analysis for recurring performance issues Qualifications • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Experience: Minimum of 7 years of experience in IT infrastructure engineering, with at least 5 years focused on VMware technologies., • Certifications:, • VMware certifications (e.g., VCP, VCAP, or VCDX) are strongly preferred., • Excellent problem-solving and analytical abilities., • Strong communication skills, both written and verbal., • Ability to work independently and collaboratively in a fast-paced environment., • Commitment to continuous learning and professional development.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are looking for a Cybersecurity Engineer to join our Corporate IT Team in NYC! ROLE AND RESPONSIBILITIES: The Cybersecurity Engineer is a hands-on technical role responsible for implementing, maintaining, and optimizing security controls across our hybrid infrastructure environment serves as a subject matter expert in designing, implementing, and administering our comprehensive security technology stack. This role combines deep technical expertise in cybersecurity tools with hands-on system administration skills to support our self-hosted, on-premises security infrastructure. The ideal candidate combines infrastructure knowledge with a strong understanding of security operations, compliance requirements, technical implementation and testing and assessing risk. They will be capable of supporting our security toolset including CyberArk, Splunk, OKTA, Tenable, SOAR platforms, and other security analytics solutions. Responsibilities: Vulnerability & Threat Management • Conduct vulnerability assessments across containerized and traditional infrastructure, • Perform ethical hacking and penetration testing to identify security weaknesses on our applications periodically and at times of new releases., • Candidates should have a CEH and be familiar with Nmap, Wireshark, Metasploit, Hydra and Burp to name a few., • Lead remediation efforts and track vulnerability lifecycle management, • Analyze security alerts and incidents, performing root cause analysis, • Administer and optimize enterprise security tools including SIEM, EDR, vulnerability scanners, and container security platforms, • Manage security aspects of VMware infrastructure, storage systems, and network segmentation CyberArk Privileged Access Management • Administer CyberArk PAS (Privileged Access Security) including Vault, CPM, PSM, and PVWA components, • Configure privileged account onboarding, password management policies, and access workflows, • Implement CyberArk integrations with Active Directory, applications, and infrastructure systems, • Manage CyberArk clustering, disaster recovery, and high availability configurations, • Administer Splunk Enterprise infrastructure including indexers, search heads, and forwarders, • Configure and maintain Splunk Enterprise Security (ES) for security monitoring and incident detection, • Develop custom Splunk searches, dashboards, and alerts for security use cases, • Manage Splunk data models, knowledge objects, and correlation rules, • Administer Tenable Security Center and Nessus scanning infrastructure, • Configure vulnerability scanning policies, schedules, and remediation workflows, • Integrate vulnerability data with other security tools and ticketing systems, • Develop custom vulnerability reporting and metrics dashboards, • Implement and maintain SOAR platforms for security automation, • Develop automated playbooks for incident response, threat hunting, and remediation activities, • Create custom integrations between the SOAR platform and existing security tools, • Design automated workflows for security alert triage and response coordination, • Provide Level 2/3 technical support for security incidents and tool-related issues, • Participate in incident response activities and forensic investigations, • Develop and maintain security procedures and troubleshooting guides, • Support 24/7 security operations center (SOC) activities and on-call rotation, • Support compliance initiatives including SOC 2, PCI DSS, NIST SP 800-53 and regulatory audits, • Maintain security tool documentation, configurations, and change management procedures, • Implement logging and audit trail requirements for compliance frameworks, • Develop security metrics and KPI reporting for management and auditors, • Partner with IT infrastructure teams on security tool deployment and maintenance, • Collaborate with application development teams on security tool integrations, • Work with network teams to implement security monitoring and traffic analysis, • Support risk management activities with technical security assessments, • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or equivalent experience, • Relevant certifications preferred: CCSP, CISSP, GCIH, GCFA, Security+, CySA+, GSEC, or equivalent Security Tools Proficiency (3+ years each) • CyberArk: Deep experience with PAS components, policy configuration, and enterprise deployment, • Splunk: Advanced administration of Splunk Enterprise and Enterprise Security, including clustering and performance optimization, • Tenable: Comprehensive vulnerability management experience with Security Center, Nessus, and enterprise scanning, • Advanced Linux administration (RHEL, CentOS, Ubuntu) including shell scripting and automation, • Windows Server administration including PowerShell scripting and Active Directory integration, • Enterprise PKI and certificate management, • Log aggregation, analysis, and correlation techniques, • Incident response procedures and forensic analysis, • Threat intelligence integration and threat hunting methodologies, • 4+ years of cybersecurity experience with focus on enterprise security tools, • 4+ years of hands-on system administration in enterprise environments, • Experience with self-hosted, on-premises security infrastructure, • Proven track record of security tool implementations and migrations, • Strong scripting abilities (Python, Bash, PowerShell) for automation and integration, • Experience with API integration and custom security tool development, • Knowledge of cloud security platforms (AWS Security Hub, Azure Security Center) preferred, • Understanding of DevSecOps practices and CI/CD pipeline security, • Excellent troubleshooting and analytical problem-solving skills, • Technical Leadership: Ability to serve as subject matter expert across various Security tool sets., • Problem-Solving: Advanced analytical skills for complex security tool issues and integrations, • Communication: Ability to explain technical concepts to both technical and non-technical stakeholders, • Project Management: Experience leading security tool implementations and upgrades, • Degree in Cybersecurity or related field, • Experience in regulated industries (government), • Advanced certifications: CISSP, SABSA, TOGAF, or specialized vendor certifications, • Experience with additional security tools: QRadar, Rapid7, Carbon Black, CrowdStrike, • Hybrid work environment with flexibility for remote work when required., • Participation in on-call rotation for security incidents (typically 1 week per month), • Occasional travel for training, conferences, or vendor meetings (10-15%), • Some after-hours maintenance windows for security system updates Reports to: CISO/VP of IT Security or team lead. Collaborates with: SOC analysts, IT infrastructure teams, Compliance, Risk Management, and Development teams Note: All certifications should be current and maintained for the relevant ServiceNow platform version. *The salary reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is $115,000 annually. Pay will vary by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #NYC #NewYorkCity #Manhatten, #Cybersecurity, Cybersecurity, CISSP, #CISSP, SecurityTools ,#SecurityTools, SIEM, #SIEM, #InfrastructureEnvirnonments, #CyberArk, CyberArk, #Splunk, Splunk, OKTA, #OKTA, Tenable, #Tenable, #SOARPlatforms, SOARPlatforms, #Telecom, Telecom, #Troubleshoot, #Engineering MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job DescriptionOriginally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org. Reporting to the Managing Director of Advancement, the Director of Major Gifts (posted as Director of Individual Giving) is responsible for managing philanthropic partnerships with DREAM’s individual and corporate donors. This individual will cultivate, solicit, and steward a portfolio of major donors and work collaboratively across a diverse fundraising team towards a collective goal of $21M in philanthropic annual revenue. This is a great role for an experienced fundraiser who is looking to build long-term relationships with New York City’s leading individual and corporate donors and maximize their impact. This person will have the opportunity to lead and innovate on securing new partners, while collaborating with a diverse and well-established fundraising team. Responsibilities • Strategic Portfolio Management, • Manage a dynamic portfolio of 100-150 individual and corporate donors and prospects, • Develop and implement tailored engagement plans for each prospect; write concept notes, proposals, and reports as needed, • Conduct regular donor meetings and tours to deepen relationships and bring donors closer to DREAM’s mission, • Collaborate with the Special Events & Operations team to solicit special event sponsorship, • Brief and support senior executives and board members on multi-pronged relationship management for principal-level gifts, • Design and execute specific revenue strategies for DREAM’s individual giving program with a focus on building the major gifts portfolio, • Partner closely with the broader Major Gifts portfolio team to provide donors with a cohesive experience across individual and corporate affiliations, • Maintain accurate and up-to-date records in Salesforce, • Pipeline Development, • Build out the individual prospect pipeline in collaboration with the Prospect Research manager, thinking through how to attract new individual philanthropists and convert special event donors, • Attend external events and conferences to expand DREAM’s philanthropic network, • With support from the Special Events & Operations team, plan and facilitate cultivation events with board members and other leading individual philanthropists, • Leadership & Collaboration, • Oversee DREAM’s Ambassadors - a cohort of rising philanthropists and corporate partners; manage quarterly meetings and provide personalized partnership to maximize members’ contribution to DREAM, • Spearhead and support special councils or committees on emerging philanthropic opportunities, including food security and AI, • Provide coaching and mentorship to junior frontline fundraisersQualifications, • Bachelor’s degree, required; Master’s degree in relevant field, preferred;, • 5+ years of direct fundraising experience cultivating and soliciting individual and/or corporate donors;, • Experience with strategic management of a major gifts portfolio, preferred;, • A high level of emotional intelligence and the ability to quickly build relationships with donors, board members, and colleagues;, • Excellent verbal and written communicator, who can inspire others to join DREAM’s mission and illustrate our impact;, • Strong team player, who works alongside other fundraisers and executives to maximize philanthropic partnerships;, • Fluid and dynamic problem-solver;, • A working knowledge of the New York City philanthropic community;, • Experience using Salesforce to manage donor activity and revenue pipeline; strong analytical skills to plan, project, and adjust revenue forecasts;, • A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.Working Expectations, • The Director of Major Gifts is part of the Advancement Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change)., • Some evening and/or weekend work, for example to attend donor events, is required. Benefits and Paid Time Off, • We offer comprehensive benefits including:, • Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;, • The ability to select between a variety of medical plans according to what best suits the employee’s needs;, • Dental and vision plans;, • Disability benefits;, • Life insurance;, • Up to 12 weeks fully paid of Parental Leave;, • Flexible spending account options;, • Pre-tax commuter benefits (parking and transit);, • Fitness and entertainment discounts;, • A variety of support through our employee assistance program (EAP);, • 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;, • Referral, performance, and tenure milestones bonuses;, • Discounted school meals through our in-house Scratch Food Program;, • Tuition reimbursement support;, • Access to a professional development fund;, • All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays., • Benefits are subject to change.Compensation If you are a current DREAM employee, please click here to review our Internal Selection Process before applying. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Director of IT Location: New Jersey We are partnering with a global organization seeking a hands-on Director of IT to design, secure, and operate its enterprise technology environment. This role blends strategic leadership with deep technical execution, owning cloud infrastructure, cybersecurity, virtualization, and end-user computing across U.S. and South America offices. This individual will remain directly involved in day-to-day technical work while setting direction for IT operations, security, and infrastructure. The ideal candidate is comfortable operating at both architectural and execution levels, leading teams and vendors while maintaining accountability for system reliability, security posture, and operational excellence. Your role: Hands-On Cloud & Infrastructure (AWS & VMware) • Design, deploy, and personally manage AWS infrastructure, including VPCs, EC2, RDS, S3, IAM, networking, and security services., • Architect and administer VMware environments (vSphere, ESXi, vCenter) supporting on-prem and hybrid workloads., • Plan and execute migrations between on-prem VMware and AWS environments., • Implement high availability, backup, disaster recovery, and business continuity solutions., • Monitor performance, availability, and costs across AWS and VMware; optimize reliability and spend., • Directly implement and manage security controls across cloud, virtualization, networks, servers, and endpoints., • Secure approximately 250 corporate workstations (Windows/macOS) using endpoint protection, MDM, patching, encryption, and MFA., • Manage identity and access management, SSO, least-privilege access, and privileged account controls., • Lead vulnerability management, penetration testing coordination, and remediation efforts., • Own incident response, forensics, and recovery activities., • Oversee lifecycle management for ~250 corporate workstations, including procurement, imaging, deployment, patching, and replacement., • Provide escalation-level support for complex desktop, server, and network issues., • Manage collaboration tools, file services, VPN, and remote access solutions., • Lead and mentor IT staff while remaining directly involved in technical execution., • Manage MSPs and vendors, reviewing and validating technical work hands-on., • Support U.S. and South America offices with consistent security, performance, and support standards., • Establish and enforce IT policies, change management processes, and operational standards globally. What you’ve got: • Bachelor’s degree in IT, Computer Science, or equivalent practical experience., • 10+ years of progressive IT experience with significant hands-on responsibility., • Deep expertise in AWS architecture and operations., • Strong VMware experience in enterprise or hybrid environments., • Advanced cybersecurity knowledge across endpoint, identity, and infrastructure security., • Experience supporting 200+ workstations in a corporate environment., • Proven ability to operate at both strategic leadership and hands-on execution levels. Preferred: • AWS certifications (Solutions Architect, Security Specialty)., • VMware certifications (VCP or equivalent)., • Cybersecurity certifications (CISSP, CISM, CRISC)., • Experience with MDM, endpoint management, and automation., • Experience supporting teams and operations in South America., • Spanish or Portuguese language skills. Company DescriptionWe believe that finding the right candidate shouldn’t be so hard. Neither should finding a job you love. By taking the time to understand your specific needs, we make the perfect placements and build relationships that last long after the position is filled. We’re fanatical about the right fit, and we look forward to finding yours.We believe that finding the right candidate shouldn’t be so hard. Neither should finding a job you love. By taking the time to understand your specific needs, we make the perfect placements and build relationships that last long after the position is filled. We’re fanatical about the right fit, and we look forward to finding yours.

Job Description Position Title: Director, Event Operations Reports to: Vice President, Event Operations Location: NYC or Remote We are seeking an experienced Director of Event Operations to join the Event Operations team. This role will be responsible to lead the venue sourcing, planning and delivery of CyberRisk Alliance’s Communities division. This senior leader ensures operational excellence, brand consistency, and a best in-class attendee and sponsor experience across all event formats. An ideal candidate would have experience in event management and coordination, customer service and financial tracking. Reporting to the VP Event Operations, the individual will work with sales, operations, executive directors, content, and other various parts of the business to deliver the highest level of precision and planning for our live and digital event portfolio. A successful candidate will be proactive, highly organized, and enthusiastic with excellent communication skills. A “can-do” attitude is a must. The ideal candidate has 8+ years of experience leading large-scale B2B events, preferably within the tech, media, or cybersecurity sectors. This position requires travel of up to 20% annually (averaging 1–2 trips per month) to oversee onsite execution and support key event operations. Responsibilities: Strategic Planning & Leadership • Develop and oversee the operational strategy for CRA’s Communities event portfolio, ensuring alignment with overall business objectives and brand standards., • Lead the event operations team, fostering a culture of accountability, collaboration, and innovation., • Partner closely with executive leadership, sales, marketing, and editorial teams to translate strategic goals into flawless event execution.Operational Excellence, • Own end-to-end logistics for all CRA events—venue selection, vendor negotiations, contract management, registration, A/V production, catering, and onsite execution., • Implement scalable systems and processes for event planning, budgeting, and post-event analysis., • Drive efficiency across workflows, ensuring high-quality delivery within timelines and budgets., • Oversee hybrid and virtual event operations, optimizing technology platforms and engagement tools.Financial Management, • Develop and manage multimillion-dollar event budgets, • Forecast and track event costs, ensuring ROI and profitability targets are met., • Negotiate vendor and supplier contracts to optimize cost efficiency and service quality.Team Development & Cross-Functional Collaboration, • Mentor and guide event managers, coordinators, and production partners., • Collaborate with marketing on audience acquisition strategies and creative execution., • 8+ years of progressive experience in event operations or production, with at least 3 years in a leadership role., • Proven track record managing complex, multi-location, and high-profile B2B events., • Excellent negotiation, communication, and vendor relationship management abilities., • Deep understanding of hybrid/virtual event technologies is a plus., • Ability to thrive in a fast-paced, cross-functional environment, • Exceptional organizational, project, and time management skills with a strong attention to detail, • Ability to communicate in a clear, concise and timely manner, • Proficiency in the MS Office suite (Word, Excel and Power Point) Equal Employment Opportunity CyberRisk Alliance is committed to equal employment and advancement opportunity for all employees and candidates for employment without regard to race, color, ancestry, national origin, religious creed, gender, physical or mental disability, veteran status, sexual orientation, age, or marital status in accordance with the applicable laws and regulations. About CyberRisk Alliance CyberRisk Alliance provides business intelligence that helps the cybersecurity ecosystem connect, share knowledge, accelerate careers, and make smarter and faster decisions. Through our trusted information brands, network of experts, and innovative events we provide cybersecurity professionals with actionable insights and act as a powerful extension of cybersecurity marketing teams. Our brands include SC Media, the Official Cybersecurity Summits, TECHEXPO Top Secret. Security Weekly, InfoSec World, Identiverse, Cybersecurity Collaboration Forum, Cybersecurity Collaborative, ChannelE2E, MSSP Alert, LaunchTech Communications, Execweb and ChannelPro Network. Learn more at . Powered by JazzHR 1XaaEp2TW0

Job Description (3-month contract with possible extension) Job Overview: We are seeking a skilled and motivated Mid-Level Network Engineer with expertise in Cisco, Meraki, and Azure networking technologies, including firewalls, routers, switches, and cloud-based networking solutions. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and hands-on experience working with both on-premises and cloud-based network infrastructure. You will play a key role in the management, maintenance, and optimization of our network systems, ensuring high availability and performance across both our on-premises and Azure environments. Key Responsibilities: Required Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field, or equivalent experience., • 5 years of experience in network engineering, with hands-on expertise in Cisco, Meraki, and Azure networking (routers, switches, firewalls, VPNs, VNets, etc.)., • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, OSPF, BGP, etc.)., • Experience with network security best practices, including firewall configurations, VPNs, and access control in both on-premises and cloud environments., • Proficiency in using network management and monitoring tools (e.g., ThousandEyes, Cisco Prime, Meraki Dashboard, SolarWinds, Azure Network Watcher, etc.)., • Strong troubleshooting and diagnostic skills in both on-premises and Azure network environments., • Experience with Azure networking services, such as Virtual Networks (VNets), VPN Gateways, ExpressRoute, Network Security Groups (NSGs), and Azure Firewall., • CCNA or Meraki certification preferred (or equivalent experience). Azure certifications such as AZ-104 (Azure Administrator) or AZ-700 (Azure Network Engineer) are a plus. Preferred Qualifications: • Experience with hybrid cloud networking and SD-WAN solutions., • Experience with network automation and scripting (Python, Ansible, Terraform)., • Familiarity with cloud load balancing, application gateway configurations, and other Azure networking services., • Knowledge of VoIP, wireless networking, and cloud-based security practices. Additional Skills & Attributes: • Strong attention to detail and problem-solving skills., • Ability to handle multiple tasks and prioritize effectively., • Willingness to learn and stay updated on emerging network technologies.

Job Description We are looking for a Cloud Engineer, where you will be a key player in shaping our cloud strategy and enhancing the services we provide to our clients. In this role, you will design, implement, and optimize cloud infrastructure, ensuring reliable and scalable solutions that meet business needs. Requirements • 5+ years of experience as a Cloud Engineer or in a related position., • Strong understanding of cloud service providers, especially AWS, Azure, or GCP., • Experience in deploying and managing cloud applications and services., • Proficient in scripting and automation tools (e.g., Python, Terraform)., • Familiarity with container orchestration platforms like Kubernetes or Docker., • Solid understanding of network configurations and security best practices in cloud environments., • Experience with continuous integration and continuous deployment (CI/CD) practices., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills. About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email As a Product Owner at Kapitus, you will help design and deliver the next generation of automation capabilities that power our sales, decisioning and customer experiences. This team builds the services that enable preapprovals, auto approvals, and automated marketplace submissions — integrating deeply with our data sources, risk models, and offer engines. You will act as the "CEO" of your product area, working with engineers, data scientists, and business partners to translate complex financial logic into scalable, automated solutions. You'll ensure we are building the most valuable and reliable services possible to improve speed, accuracy, and predictability across all Kapitus products. What you will do: • Manage and execute on the vision and roadmap for decision automation services, balancing business growth, credit risk management, and customer experience., • Collaborate across teams, sales, underwriting, data science, risk, and operations to align on shared objectives and service dependencies., • Work closely with developers and data engineers to translate model outputs and variable sets into automated decision flows., • Author detailed user stories and acceptance criteria for data-driven services and integrations, with clear logic for decisioning, scoring, and offer creation., • Leverage data and experimentation to validate assumptions, optimize decision quality, and continuously improve automation outcomes., • Partner with analytics and risk teams to ensure alignment on model integration, key variable retention, and governance across systems., • Adapt priorities and scope to deliver the highest-value solutions while balancing speed, cost, and risk., • Own the backlog and represent the voice of the business, ensuring clarity and alignment for development and analytics teams. What we're looking for: • You are an experienced Product Owner with strong analytical instincts, exceptional collaboration skills, and a passion for automating intelligent decisioning systems., • 5+ years of experience as a Product Owner or Analyst in financial services, lending, or risk management., • Deep understanding of credit and cashflow data sources (e.g., bureaus, bank data, financial statements) and how they inform lending decisions., • Experience with data-driven products, service design, and automation frameworks., • Ability to translate technical concepts (variables, scores, thresholds, rules) into business-friendly narratives., • Strong proficiency in user story writing, especially for service-oriented or data-driven features., • Skilled at balancing competing priorities and communicating clearly across both technical and non-technical audiences., • Familiarity with risk models, API integrations, and decisioning tools (e.g., GDS Link, Salesforce, or similar)., • Passion for problem-solving, continuous improvement, and scalable system design. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description Our Story Printique is a premium photo printing lab dedicated to transforming your digital images into stunning, museum-quality prints and photo products. Whether preserving cherished moments or creating personalized gifts, we combine expert craftsmanship with the latest printing technology to deliver exceptional quality that lasts a lifetime. From fine art prints to custom photo books and wall décor, Printique helps you celebrate and share your memories in vibrant detail and timeless style. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. Printique is seeking a hands-on IT Systems Administrator to support and maintain the technology environment at our Brooklyn facility. You'll be the go-to technical expert on-site, ensuring the stability, security, and performance of local systems and equipment while working closely with our headquarters IT team and overseas developers. If you're passionate about keeping systems running smoothly, optimizing networks (including Wi-Fi), and supporting a fast-paced production environment, this is a great opportunity to take ownership while collaborating within a larger global IT organization. • Manage and monitor all on-site IT systems—including PCs, Laptops, printers, barcode scanners, Wi-Fi networks, servers, and network equipment—to ensure reliability and performance., • Maintain and troubleshoot multi-platform environments (Windows, Linux, macOS)., • Administer user accounts, permissions, and security policies in coordination with HQ IT., • Configure, secure, and optimize wired and wireless (Wi-Fi) network performance., • Oversee and track SSL/TLS certificate renewals and ensure ongoing validity., • Implement and maintain data backup, and recovery solutions., • Coordinate hardware and software upgrades with minimal business disruption., • Collaborate with HQ IT and overseas development teams on integrations, rollouts, and global infrastructure projects., • Troubleshoot and resolve issues across infrastructure, applications, and production equipment., • 3–5 years of experience in IT systems administration or a related role., • Strong understanding of network protocols (TCP/IP, DNS, DHCP, SMTP, SNMP, NTP, FTP)., • Experience managing Windows Server, File and Printer Sharing, Active Directory, and Group Policy., • Proficiency in Wi-Fi configuration and troubleshooting connectivity and performance issues., • Knowledge of server hardware, RAID configurations, and storage systems., • Hands-on experience with printers and other networked peripherals., • Excellent troubleshooting, communication, and documentation skills., • Experience with Linux and open-source technologies., • Hands-on experience barcode scanners, • Scripting skills in PowerShell and/or Bash., • Knowledge of order processing or inventory management systems., • Familiarity with cloud platforms (GCP, Azure) and hybrid environments., • Familiarity with SSL/TLS certificate management and renewal processes, • Experience supporting global or cross-time-zone teams. This role requires 5 on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$80,000—$95,000 USD

Job DescriptionCloud Systems Architect Employment Type: Full-Time, Mid-levelDepartment: Information Technology We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private and hybrid clouds. The ideal candidate will be proficient in a variety of cloud hosts including Amazon Web Services and Microsoft Azure at a minimum. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The candidate will be knowledgeable of the most recent updates and developments and act as an advisor to our customer in reference to the cloud management strategies to be employed to take advantage of the benefits offered by cloud computing such as being able to function without any restrictions to the workload, initiate as many workstations as necessary per time period and pay only for what they actually use. - The candidate will also work with the IT Security team to manage and maintain cloud systems security of the data and network resources. - The candidate will also be responsible for engineering on customer premise applications and systems interconnected to cloud resources. - Designs and defines system architecture for new or existing complex computer systems. - Determines systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security. - Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. - Develops and recommends corrective actions. - May provide technical guidance for database administrators and software developers. Qualifications:- Experience with and a complete understanding of the technology required for cloud computing.- Experience with the skills to migrate applications to the cloud.- Be able to build relationships between the customers and the team members.- The ability and the knowledge to integrate services and tools to any and all areas to be used such as networks and data processing.- The ability and the knowledge to implement security information and event management to keep the customer's assets safe.- Experience with meeting or exceeding the requirements of cloud provider service-level agreements Experience with AWS and Azure.- Knowledge of a multitude of programming languages including Python, PHP, Java, Node and Ruby on Rails.- Typically a Bachelor's Degree and 6 years work experience or equivalent experience. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Role Summary: We are seeking a highly skilled Technical Lead to drive the design, development, and optimization of AWS-based contact center and backend solutions. This role will focus on Amazon Connect and related AWS services, serving as a hands-on leader responsible for architecture, integrations, and technical excellence across customer engagement platforms. Key Responsibilities: Architecture & Design • Define and own the technical roadmap for Amazon Connect and related systems., • Architect scalable, secure, and resilient cloud-based contact center solutions., • Lead modernization and migration from legacy telephony platforms to Amazon Connect., • Oversee and guide a scrum team of developers through project delivery. Development & Integration • Design and build IVR/contact flows, Lex bots, routing logic, and voice/chat automation., • Integrate Amazon Connect with Salesforce, ServiceNow, and other enterprise systems., • Develop event-driven applications using AWS Lambda, API Gateway, DynamoDB, EventBridge, and Kinesis., • Implement AI-powered automation using Amazon Bedrock, OpenAI, or LangChain., • Train and mentor engineers transitioning into Amazon Connect development. Operations & Support • Oversee production stability, incident response, and performance tuning., • Conduct root-cause analysis and maintain observability via dashboards and SLIs/SLOs., • Ensure system reliability and compliance with security and IAM standards. Leadership & Collaboration • Lead and mentor cross-functional teams across development, data, and infrastructure., • Partner with network/security teams to uphold QoS and compliance requirements., • Provide tools and dashboards for business and operations reporting. Required Skills & Qualifications: • 10+ years of experience in telephony, contact center, or AWS backend development., • 3+ years hands-on experience with Amazon Connect (preferred)., • Strong AWS expertise: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating Salesforce Service Cloud Voice or similar CRM systems., • Familiarity with SIP, RTP, PSTN, QoS, and packet loss mitigation., • Strong understanding of REST/GraphQL APIs, JWT, OAuth, and SAML., • Proficiency with Terraform, CloudFormation, Git, and CI/CD tools., • Excellent communication, leadership, and stakeholder management skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job Description (3-month contract with possible extension) Job Overview: We are seeking a skilled and motivated Mid-Level Network Engineer with expertise in Cisco, Meraki, and Azure networking technologies, including firewalls, routers, switches, and cloud-based networking solutions. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and hands-on experience working with both on-premises and cloud-based network infrastructure. You will play a key role in the management, maintenance, and optimization of our network systems, ensuring high availability and performance across both our on-premises and Azure environments. Key Responsibilities: Required Qualifications: • Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field, or equivalent experience., • 5 years of experience in network engineering, with hands-on expertise in Cisco, Meraki, and Azure networking (routers, switches, firewalls, VPNs, VNets, etc.)., • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, OSPF, BGP, etc.)., • Experience with network security best practices, including firewall configurations, VPNs, and access control in both on-premises and cloud environments., • Proficiency in using network management and monitoring tools (e.g., ThousandEyes, Cisco Prime, Meraki Dashboard, SolarWinds, Azure Network Watcher, etc.)., • Strong troubleshooting and diagnostic skills in both on-premises and Azure network environments., • Experience with Azure networking services, such as Virtual Networks (VNets), VPN Gateways, ExpressRoute, Network Security Groups (NSGs), and Azure Firewall., • CCNA or Meraki certification preferred (or equivalent experience). Azure certifications such as AZ-104 (Azure Administrator) or AZ-700 (Azure Network Engineer) are a plus. Preferred Qualifications: • Experience with hybrid cloud networking and SD-WAN solutions., • Experience with network automation and scripting (Python, Ansible, Terraform)., • Familiarity with cloud load balancing, application gateway configurations, and other Azure networking services., • Knowledge of VoIP, wireless networking, and cloud-based security practices. Additional Skills & Attributes: • Strong attention to detail and problem-solving skills., • Ability to handle multiple tasks and prioritize effectively., • Willingness to learn and stay updated on emerging network technologies.

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Systems Administrator to join our Business Technology team as a key member of our growing organization. This is an opportunity to directly shape the future of Garner's IT infrastructure by owning and improving the systems, processes, and controls that enable us to scale securely and efficiently. In this role, you'll manage core enterprise platforms and networks, ensure consistent and compliant service delivery, and drive initiatives that strengthen our security and operational foundation. You'll play a critical role in implementing frameworks such as Role-Based Access Control (RBAC), maintaining HITRUST and SOC 2 readiness, and optimizing system performance across Garner's environment. This position is ideal for someone who thrives in a fast-paced, high-growth company and enjoys building scalable systems and processes that support both operational excellence and regulatory compliance. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Administer and maintain core IT systems (Okta, Google Workspace, Atlassian, Zoom, Slack, Zoom Rooms, Unifi Nnetwork,, FreshService), • Manage full MDM lifecycle for macOS/iOS through Jamf Pro, ensuring secure device configuration and compliance, • Maintain and improve network infrastructure (Ubiquiti UniFi) for performance, reliability, and security, • Support and optimize conference room and A/V systems (Zoom Rooms), • Handle escalated L2/L3 tickets, uphold SLAs, and drive service quality improvements, • Manage user lifecycle operations — provisioning, deprovisioning, RBAC, and access reviews, • Support compliance initiatives (HITRUST, SOC 2, HIPAA) through documentation, access reviews, and audit evidence, • Create and maintain SOPs and internal knowledge base content, • Coordinate with vendors and MSPs on service delivery and transition projects, • Identify and implement process improvements and automation opportunitiesThe ideal candidate has:, • 5+ years in IT Operations within a cloud-centric environment, • Deep hands-on experience with MDM platforms (Jamf Pro, Kandji, Intune, Google Advanced MDM). Certifications preferred, • Expertise in Okta Workforce Identity and core SaaS administration (Google Workspace, Slack, Atlassian, Zoom, Zendesk, FreshService, Salesforce); Okta-certified Admin+ preferred, • Strong knowledge of network management (Ubiquiti UniFi or Cisco), including VLANs, DNS, DHCP; network certification a plus, • Proven experience as L2/L3 escalation point under an ITSM framework (FreshService or Jira Service Management); ITIL certification a plus, • Familiarity with low-code automation (Okta Workflows, Retool, Airtable, Zapier); scripting or REST API skills preferred, • Experience supporting compliance frameworks (HITRUST, SOC 2, HIPAA), • Strong project management, documentation, and communication skills; PMP or similar a plus, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackTechnologies we use:

Job Description As a Senior Systems & Infrastructure Engineer, you will support the organization's cloud and on-premises technologies by resolving technical issues, maintaining secure infrastructure, and managing system access for high performance. You'll quickly troubleshoot problems, provide strong support, and contribute to technology improvements as part of an innovative team. The role reports to the Director of Information Technology. Hybrid in NYC Responsibilities: • Leads IT projects and implement new systems with cross‑functional teams., • Supports HIPAA, PCI, SOC2, and HITRUST compliance requirements., • Manages IAM, including SCIM, SAML, and Entra ID integrations., • Designs and maintain scalable, secure network infrastructure., • Oversees IP management, ISP coordination, and creation of network/low‑voltage diagrams., • Automates recurring workflows using PowerShell, Power Automate, Logic Apps, and similar tools., • Supports Microsoft Fabric (Power BI) data reporting infrastructure in coordination with Finance and Engineering teams., • Manages new site build‑outs with growth teams, architects, engineers, and contractors., • Proactively manage endpoint and server security with antivirus, vulnerability tools, updates, and MDM policies., • Monitoring network security and performance with documented escalation processes., • Supports leadership with account, billing, and vendor management., • Administers cloud‑based telecom platforms and identify enhancements., • Serves as the escalation point for advanced technical issues., • Provide on‑site support at the NYC Headquarters and clinics at least 2 days per week., • Participate in after‑hours on‑call rotations, including holidays., • We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:, • Bachelor's degree in Computer Science or related field with 8 years of experience as a Systems Engineer/Systems Administrator or equivalent combination of education, certification, and/or experience., • Experience in Salesforce administration, with a focus on security management., • Experience with project management, leading large cross-functional teams., • Extensive experience with architecture design and support for Microsoft Services: Azure, Fabric, M365, SharePoint, Power Automate, Exchange, Purview, and Intune., • Experience with automation., • Willingness to travel up to 20% and work flexible hours during emergencies. Preferred Qualifications: • Cisco CCNA and/or advanced Microsoft certifications are preferred., • Experience in integrating data with EHR and PACS systems in healthcare using HL7, DICOM, and webhooks. Skills: To be successful in this role, candidates will demonstrate the following: • Excellent communication skills, • Commitment to continuous growth and development, • Proficient in managing multiple tasks simultaneously Range: $130,000-$155,000 + Bonus + Equity This is the range of pay for candidates nationally. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • Unlimited PTO and Generous Sick Time, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Annual professional development allocations Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: • Maintain, configure, troubleshoot and support various IT computer networks and systems., • Install, update and configure network software, manage user accounts and monitor network and system performance., • Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications., • ·5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable, • Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required., • Understanding of various software platforms used in Construction, Building or related functions or industries., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • ·Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations., • Demonstrated understanding of Project Management principles and practices., • ·Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Systems Administrator / Specialist, • Network Administrator / Specialist, • Technology Administrator / Specialist, • IT SpecialistCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Role Overview: We are seeking a Senior Amazon Connect Engineer to lead the design, development, and delivery of modern cloud-based contact center solutions leveraging Amazon Connect and related AWS services. This role will serve as a key technical authority, responsible for building scalable voice and chat solutions, driving system integrations, and ensuring high-performing, resilient architectures that enhance customer engagement. Key Responsibilities: Architecture & Design • Define and own the end-to-end technical strategy for Amazon Connect implementations., • Architect secure, scalable, and fault-tolerant contact center systems., • Lead platform modernization and migration from legacy telephony systems to AWS-based solutions. Development & Integration • Design and build advanced contact flows, Lex bots, routing logic, and IVR frameworks., • Integrate Amazon Connect with Salesforce, ServiceNow, and custom CRM applications., • Develop AWS-based backend services using Lambda, API Gateway, DynamoDB, Kinesis, and EventBridge., • Implement AI-driven experiences using tools such as Amazon Bedrock, OpenAI, or LangChain. Operations & Support • Support production environments and ensure system reliability through monitoring and automation., • Perform root-cause analysis and implement continuous improvements for incident management., • Establish observability metrics (SLIs/SLOs) and dashboards to track performance. Leadership & Collaboration • Mentor junior engineers and support team skill development., • Partner with network and security teams to maintain compliance, IAM policies, and QoS standards., • Deliver analytics and reporting capabilities for business operations. Required Skills & Qualifications: • 5–10+ years of experience in telephony, contact center technology, or AWS backend development., • 3+ years hands-on experience with Amazon Connect preferred., • Strong experience with AWS services including Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, and IAM., • Experience integrating with Salesforce Service Cloud Voice or similar platforms preferred., • Knowledge of networking and telephony concepts such as SIP, RTP, and PSTN., • Experience with REST/GraphQL APIs, JWT, and OAuth/SAML authentication., • Familiarity with Terraform, CloudFormation, Git, and CI/CD automation., • Strong analytical, communication, and leadership skills. Preferred Certifications: • AWS Certified Solutions Architect or Developer, • Salesforce Service Cloud or Omni-Channel Certification

Job DescriptionJob Title: Senior Product Manager – Salesforce CRM Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a Senior Product Manager to lead the strategic vision, product roadmap, and enterprise adoption of Salesforce CRM and Analytics across our healthcare payer ecosystem. This role will serve as the bridge between business strategy and technology delivery—driving platform optimization, data-driven decision-making, and customer engagement across Sales, Service, and Care Management functions. You will work cross-functionally with business stakeholders, data teams, engineering, and Salesforce developers to define and deliver scalable, compliant, and actionable solutions across Salesforce Sales Cloud, Service Cloud, and CRM Analytics (formerly Einstein Analytics). The ideal candidate brings strong experience in Salesforce strategy and governance, exceptional data fluency, and a deep understanding of healthcare payer operations. Key Responsibilities · Define and own the Salesforce CRM and Analytics product strategy aligned with enterprise objectives, focusing on payer-specific use cases (e.g., provider engagement, member support, care management, sales enablement). · Translate business priorities into a clear Salesforce product roadmap, including data modeling, advanced reporting, dashboarding, and analytics solutions. · Lead platform governance and standards, ensuring consistency, scalability, and alignment with security, compliance (e.g., HIPAA), and enterprise architecture. · Oversee development of advanced dashboards, reports, and storytelling features in Salesforce CRM Analytics, leveraging SAQL, lenses, and datasets to support executive and operational decision-making. · Partner with business and technical stakeholders to gather requirements and prioritize high-impact use cases across Sales, Service, and Operations. · Lead strategic data integration initiatives, ensuring seamless connectivity between Salesforce, Snowflake, legacy systems, and external data sources. · Collaborate with Salesforce developers and architects to define scalable solutions using Apex, LWC, SOQL, Async Apex, Visualforce, and automation tools (Flows, Process Builder). · Champion data governance, access control, and compliance policies on the Salesforce platform, working closely with InfoSec and Data Privacy teams. · Establish and track key KPIs and adoption metrics, ensuring continuous improvement in platform usability, data quality, and reporting accuracy. · Serve as a thought leader on CRM analytics and Salesforce innovation, identifying opportunities to leverage emerging features, AI capabilities, and platform enhancements. Required Qualifications · 7+ years of product management or platform ownership experience, with at least 4 years focused on Salesforce CRM and analytics in a large enterprise environment. · Experience in healthcare payer organizations with a strong understanding of payer business processes (e.g., member engagement, provider contracting, care coordination). · Proven track record of leading cross-functional teams to deliver enterprise-grade Salesforce solutions, including Sales Cloud, Service Cloud, and CRM Analytics. · Proficiency in Salesforce CRM Analytics (SAQL, dataflows, lenses, datasets, and dashboards), as well as a solid grasp of data visualization best practices. · Hands-on understanding of Salesforce configuration and customization tools, including Apex, LWC, Flows, and security/sharing settings. · Deep understanding of data modeling, ETL processes, and CRM data integration with systems like Snowflake or other third-party platforms. · Strong communication, stakeholder engagement, and executive presentation skills. · Experience implementing and maintaining Salesforce platform best practices, with a focus on scalability, compliance, and governance. Preferred Qualifications · Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or CRM Analytics & Einstein Discovery Consultant) · Familiarity with payer-specific analytics use cases, including risk stratification, member segmentation, or provider network performance. · Experience managing Salesforce COEs (Centers of Excellence) or participating in platform governance boards. · Exposure to AI/ML capabilities within Salesforce CRM Analytics or roadmap planning for advanced predictive models. Education · Bachelor’s degree in Computer Science, Data Science, Business, or Healthcare Administration required. · Master’s degree or equivalent experience in Product Management, Health Informatics, or Data Analytics preferred.

Job Description Outside Sales Representative (Security) About the Company Confires Fire Protection Service, LLC is a leader in the industry for providing fire protection services throughout New Jersey, Delaware and Philadelphia. Confires is based in South Plainfield, NJ, with an additional office location in Elizabeth, NJ, and has an excellent team that are responsible for delivering exceptional service to our customers for their fire and security system inspections, repairs, and installation. We perform mandated inspections and repairs to fire alarm systems, burglar alarm systems, access control systems, as well as CCTV & video surveillance systems. The company is continually growing through its internal sales and marketing activities, strong reputation and business acquisitions. Visit our website to learn more about us, About the Opportunity Confires Fire Protection Service, LLC is currently seeking an experienced Outside Sales Representative to identify, develop, and close new business opportunities in the commercial security and low-voltage market. The ideal candidate has experience in B2B sales, a strong understanding of security systems and low-voltage infrastructure, and a proven track record of exceeding sales targets. Job Duties • Identify and prospect new business opportunities within commercial markets., • Develop and maintain relationships with business owners, property managers, contractors, and decision-makers., • Conduct on-site consultations to assess security and low voltage needs, offering customized solutions., • Sell a range of security and low-voltage solutions, including:, • Access Control Systems (card readers, biometric access, key fob systems, cloud-based access control), • CCTV & Video Surveillance (IP cameras, video management software, remote monitoring solutions, AI-based analytics), • Burglar & Intrusion Alarm Systems (motion detectors, glass break sensors, perimeter security, alarm monitoring services), • Fire Alarm Systems (fire detection, notification devices, monitoring, NFPA compliance solutions), • Prepare and present proposals, quotes, and contracts to potential clients., • Work closely with the project and technical teams to ensure seamless implementation of solutions., • Achieve and exceed monthly and annual sales targets., • 2+ years of experience in B2B sales, preferably in commercial security, low-voltage, or technology solutions., • Strong knowledge of security systems, access control, CCTV, and alarm systems., • Excellent communication, negotiation, and presentation skills., • Self-motivated and results-driven with strong problem-solving abilities., • Ability to work independently and collaboratively within a team environment., • Proficiency in CRM software (Salesforce, HubSpot, or similar) and Microsoft Office Suite., • Competitive base salary (negotiable depending on candidate experience), • Monthly commissions, • 401K with a company match, • Medical, Dental and Vision Insurance, • Company paid Short Term Disability, • Company paid Long Term Disability, • Company paid Life and AD&D insurance, • Pre-tax accounts for health and dependent care, • Aflac, • Vacation and Personal time, • Paid holidays This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. #OutsideSales #ElizabethNJ #Hiring #Security #NJJobs #Sales #Confires #NowHiring

Job DescriptionOur client, a major Telecoms Network Infrastructure and Software company, is looking for presales profiles to sell their network automation/autonomous network propositions to Tier 1 and Cable businesses across North America.We are looking for candidates with specialisms in (3 different roles): • Charging & Mediation, • Network Automation (candidates with experience any of AI/ML, Service Assurance, Core Networks, Network Analytics, Autonomous Networks, OSS)

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We are seeking an Engineering Manager to lead our Cloud & Infrastructure Security and Security Operations teams within Enterprise Security. You will be responsible for designing secure-by-default infrastructure, hardening our cloud and network environments, and developing complementary detection and response capabilities. This role requires defining and executing roadmaps across two distinct security domains with a strong bias for automation, engineering rigor, and measurable outcomes. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA or Aliso Viejo, CA What You'll Do: • Lead and grow two high-performing security engineering teams while maintaining deep technical engagement across cloud security architecture, network security, detection & response, and endpoint security., • Ensure the design and delivery of secure-by-default infrastructure and patterns, enabling self-service for engineering teams while reducing misconfiguration risk and accelerating development velocity., • Lead the implementation of continuous attack surface monitoring, automated remediation pipelines, CSPM tooling, and IaC/infrastructure security scanning to proactively reduce risk., • Own security domain roadmaps—leveraging technical expertise, threat modeling, and industry frameworks (e.g., NIST, CIS, MITRE ATT&CK) to drive systematic, data-informed risk reduction., • Govern the building and operation of critical security services, ensuring operational excellence, reliability, scalability, and strong SLIs/SLOs., • Drive deployment of advanced detection & response capabilities by developing visibility architectures, deploying and tuning EDR/XDR platforms, and implementing high-fidelity, behavior-driven detections., • Establish and track security and reliability metrics that measure organizational risk posture, demonstrate improvements, and inform priority investments., • Partner cross-functionally with product engineering, cloud infrastructure teams, SRE, compliance, and leadership to embed security into architecture, design reviews, and operational practices., • Lead incident readiness and response programs, ensuring consistent processes, high signal/low noise alerting, and effective after-action reviews., • Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance)., • On-time, high-quality delivery of initiatives tied to company objectives., • Clear evidence of team growth, engagement, and performance., • Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction)., • 3+ years of experience managing security engineering or security operations teams, with a proven track record of building productive, effective, and collaborative engineering organizations., • 7+ years of hands-on experience in cloud and infrastructure security and software engineering, including AWS, Kubernetes, and large-scale distributed systems., • Deep expertise in securing complex cloud environments, including threat modeling, architecture assessments, incident response, and risk prioritization., • Strong cross-functional collaborator, able to influence engineering and business stakeholders while balancing security requirements with product velocity and customer impact., • Active member of the security community (open-source contributions, conference presentations, industry groups, etc.)., • Exceptional communicator, capable of simplifying technical risks and influencing stakeholders through clear writing and strong verbal communication., • Low-ego, high-empathy leader who builds inclusive teams, earns trust, and attracts top talent., • Passionate about developing engineers, investing in career growth, and fostering a healthy, sustainable team culture., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionSalary: Depending on Relevant Experience oneZero Financial Systems is a global software development company with offices in the USA, UK, Singapore, and Australia. Our platform, deployed with over 200 financial entities worldwide, empowers banks, brokerages and hedge funds with cutting-edge trading technology. OneZero's core product features a high-performance trading environment with real-time integrations with some of the world's leading banks and financial institutions. Over the last few years, oneZero has seen a surge of interest from our client base in trading digital assets like bitcoin and other cryptocurrencies. Our platform is primed and ready to support this emerging asset class, allowing our clients to actively participate in the digital asset space 24 hours a day, 7 days a week. Were excited to expand and evolve our support model to accommodate the continuous trading hours of these digital assets. This change will also put us in the perfect position to handle the transition of traditional OTC FX markets to extended off-hours trading. Come and join the oneZero team to collaborate on this brand-new industry dynamic! oneZero earns 2025 Great Place To Work Australia Certification oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for three consecutive years: The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024: Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team Job Description: The Application Support Engineer position supports customer-facing operations by responding to operational and business issues. This position is also responsible for planning, deploying, and supporting client implementations of oneZero's products. This position will be responsible for planning and executing weekend activities in coordination with our existing Monday-through-Friday support team. This work will include carrying out upgrades and migrations for the oneZero application software, processing client service requests, and providing application support to clients over the phone, email, and live chat. The successful applicant for the Application Support Engineer position will be required to work full-time hours spread across set days during the usual business week and weekend. The typical schedule will be four weekdays and one weekend day per week. This is subject to an initial 8-week training period from the commencement date, during which all work will be performed Monday to Friday. Specific Duties: • Monitor production systems and analyze alerts to determine severity, business impact, and appropriate response strategy using technical expertise and operational experience., • Investigate system anomalies by correlating logs, metrics, and traces to identify root causes and determine remediation approaches., • Determine and execute appropriate corrective actions based on assessment of technical risk, business impact, and available remediation options (e.g., service restarts, failovers, configuration adjustments, rollbacks)., • Exercise independent judgment to balance response speed against technical risk when selecting among multiple remediation options in consultation with industry best practices., • Evaluate incident severity and business impact to determine when immediate action is warranted versus when to coordinate with engineering teams for complex or systemic issues., • Evaluate and enhance runbooks, operational procedures, and monitoring strategies based on operational experience and evolving system requirements., • Plan and coordinate deployments by assessing risk, determining validation strategies, monitoring key performance indicators, and making go/no-go decisions during rollout phases., • Plan and execute client implementations by evaluating readiness criteria, identifying technical dependencies, determining deployment sequencing, and designing validation strategies for bridging, aggregation, and reporting components., • Assess client connectivity requirements and infrastructure readiness, making informed recommendations about configuration approaches and integration patterns to ensure successful production transitions., • Partner with client-facing teams to assess operational risks, define technical requirements, and determine handover readiness for steady-state support., • Identify recurring operational patterns and design automation solutions (scripts, tooling, monitoring enhancements) that improve efficiency and system reliability while maintaining appropriate safety controls., • Analyze operational outcomes and document decisions, rationale, and results for auditability and continuous improvement., • Lead post-incident analysis by evaluating contributing factors and recommending process improvements, monitoring enhancements, or architectural changes., • Analyze trade execution issues, pricing anomalies, and connectivity problems by evaluating FIX/API message flows to determine whether issues require operational intervention or engineering escalation., • Assess and validate client onboarding prerequisites (API credentials, connectivity parameters, spread and routing configurations), making informed judgments about deployment readiness and identifying gaps requiring resolution., • Evaluate liquidity provider and platform connectivity issues, determining whether problems stem from configuration, network, or systemic factors., • Respond to client inquiries by analyzing technical issues, determining appropriate solutions, and providing guidance within SLA commitments., • Assess recurring client issues and technical patterns to identify opportunities for documentation improvements, process enhancements, or engineering solutions., • Ensure operational activities adhere to security best practices and change management procedures, exercising judgment about appropriate controls for different types of changes., • Handle sensitive client credentials and configuration data according to established security frameworks, making risk-based decisions about access and handling procedures., • Exercise judgment in determining appropriate response urgency and escalation based on business impact, technical severity, and client criticality for issues including latency spikes, connectivity problems, trade discrepancies, and configuration gaps. Required Skills: • 3+ years in production operations, site reliability engineering, or technical support for mission-critical systems., • Basic Linux system administration skills and networking knowledge (diagnostics, troubleshooting, performance analysis)., • Experience using monitoring and observability tools to diagnose system behavior and performance issues., • Demonstrated ability to analyze complex technical issues, evaluate remediation options, and make sound decisions under time pressure., • Clear written and verbal communication skills for incident documentation, client interaction, and cross-team collaboration., • Scripting (Python, Bash, PowerShell or similar) for simple automation and reporting., • Direct experience supporting or onboarding technical client integrations (readiness checks, configuration validation, data flow verification)., • Familiarity with bridging, aggregation, and reporting integration patterns (or demonstrable ability to learn them rapidly). Attractive Skills: • Exposure to realtime data or financial technology environments., • Container platform familiarity (Docker, for example, ECS, or Kubernetes)., • Streaming / messaging systems (Kafka, Kinesis, or similar)., • Basic performance troubleshooting (resource usage, latency, responsiveness patterns)., • Foundational security hygiene (least privilege, credential handling best practices)., • VMware virtualization exposure., • Administering MetaTrader (MT4/MT5) servers or related components., • Advanced PowerShell or broader programming (Go, Java, .NET) for tooling enhancements., • Supporting financial services clients in production triage contexts., • Knowledge of core financial markets concepts (pricing, spreads, order flow)., • Brokerage middle or back office operational experience (trade capture, reconciliation, reporting)., • Experience automating repetitive operational tasks (scripted runbook wrappers, small tooling improvements). the salary range for this role is $80,000- $140,000, depending on relevant experience

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties: • Responsible for being at work every scheduled day, on time and in uniform., • Counts “bank” of revenue at beginning of shift to ensure starting total is correct., • Collects cash and/or validations and maintains security of cash., • Makes change and issues receipts or tickets to customer for each transaction., • Computes or recomputes bill from ticket showing amount due per customer., • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register., • Quotes prices for parking services for which money is received upon customer receipt., • Gives directions to customers to various locations in the city., • Completes lost ticket forms when original tickets cannot be located., • Resolves customer complaints independently or with the aid of a supervisor., • Answers telephone in a prompt and courteous manner., • Maintains cleanliness of booth and picks up trash in the surrounding area., • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth., • Verifies log of shift transactions against bank of “revenue” on hand., • Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected., • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions., • Any other duties that may be assigned by the supervisor. Qualifications This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Mathematical skills: ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language skills: ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning ability: ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other skills and abilities: ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Physical demands: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision. Salary Range: $17.00 hr (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! About the Role: As a Manager of Customer Success for AMER, you will be responsible for ensuring customer health and success across the region. Reporting to the AVP of Customer Success AMER, you will manage a team of Customer Success Managers (CSMs) while working closely with cross-functional stakeholders to deliver exceptional value to our customers. This is a hands-on leadership role where you'll be expected to lead by example, actively participate in customer engagements, and provide direct guidance to your team in complex situations. This is a remote position that can be based anywhere within US, requiring up to 25% travel within the territory. You exemplify these traits: Curiosity - you have a desire to truly understand our customers' business needs. Creativity - you can find a sustainable path to yes. Empathy - you connect at a human level with our customers and you genuinely care Key Responsibilities: • Lead and manage a regional team of CSMs, including setting targets, providing guidance, and ensuring the team grows alongside Cato's accounts, • Ensure the health, adoption, renewal, and growth of the assigned regional book of business, • Provide oversight and guidance to direct reports, including all personnel matters, • Lead and orchestrate Cato's defined post-sales motion in the region, • Build and maintain strong relationships with key stakeholders at executive and senior levels, • Influence internal cross-functional stakeholders to drive customer outcomes, • Structure and price complex renewal and upsell opportunities, • Experience in Customer Success function, managing people at a high growth SaaS software or technology vendor, ideally in the networking and/or security space., • Experience in running a renewal and upsell business, ideally with quota ownership., • Strong business acumen with the ability to independently identify and manage complex opportunities, • Excellent customer communication and presentation skills, with ability to articulate to different audiences in a concise, professional manner, • Ability to effectively ask probing questions and identify inconsistencies, complemented by strong analytical thinking and intuition, • Demonstrated ability to structure and price complex renewal and upsell opportunities, • Experience in building strong relationships with executive-level stakeholders, • Proven ability to coach and mentor team members, • Competency in Cato products and their adjacent technology domains, including understanding of Cato's competitive landscape, • Background in networking, security, AI/ML platforms or cloud technologies, • Experience with enterprise SaaS deployment and adoption methodologies Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-MR1

Job DescriptionSalary: $60K-$200K Depending on Experience Pathway Partners LLC is looking for talented Network Engineers at both Junior and Senior levels to join our ranks for future projects. You would play key roles in designing, operating, and maintaining customer LAN, WAN, and WLAN networks. Junior Network Engineer Types of skills and experience we are looking for: • At least 2 years of experience in network engineering, • Cisco CCNA certification (or equivalent), • Basic understanding of LAN, WAN, and WLAN technologies, • Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.), • Basic knowledge of network security principles, • Assist in designing and implementing network solutions, • Perform basic network troubleshooting and maintenance, • Help with network documentation and inventory management, • Participate in network monitoring and basic issue resolution, • Support senior engineers in larger projects and deployments, • Learn and apply network management tools for anomaly detection Senior Network Engineer Types of skills and experience we are looking for: • 5+ years of experience in network engineering, • Cisco CCIE certification (or equivalent advanced certification), • Extensive experience with LAN, WAN, and WLAN technologies, • In-depth knowledge of routing and switching protocols, • Strong background in network security and best practices, • Experience with cloud networking (AWS, Azure, or GCP), • Design, develop, test, and deploy complex data communication networks, • Lead network architecture planning and implementation, • Perform advanced troubleshooting and optimize network performance, • Implement and manage network security measures, • Mentor junior engineers and oversee their work, • Evaluate and recommend new networking technologies, • Implement advanced network management systems to detect anomalies, mitigate failures, and prevent unauthorized access Junior and Senior Network Engineers Traits we are looking for across Network Engineer candidates: • Experience in designing, developing, testing, and deploying data communication networks, • Familiarity with network management tools for monitoring, alerting, and anomaly detection, • Strong analytical and problem-solving skills, • Excellent communication skills, both written and verbal, • Ability to work effectively in a team environment, • Willingness to participate in on-call rotations for network support If you have experience building and maintaining robust, secure, and efficient networks, we want to hear from you. Share your resume for potential network engineering projects. Depending on the project, roles may short- or long-term, as well as part-time consultancy or full-time employment. Full-time employees of Pathway receive competitive benefits.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB The Customer Support Manager will oversee the day-to-day execution of RADAR's frontline support operations, leading a team responsible for triage, troubleshooting, escalation, and customer communication across a complex hardware–software ecosystem. You'll partner closely with the Engineering and triage team, NOC, Solutions, and Customer Operations & Experience to refine processes, enhance documentation, strengthen tooling, and ensure our support function is fast, reliable, and customer-centric. This role blends operational leadership with hands-on technical oversight, keeping a close pulse on support quality, accelerating resolution times, managing ticket workflows, and delivering clear, actionable reporting to our customers and internal teams. This role is ideal for someone with strong experience supporting B2B SaaS and IoT products, who understands the nuances of hardware + cloud systems and has foundational knowledge of retail technology environments. Responsibilities: • Lead, coach, and develop RADAR's frontline support team; oversee daily ticket flow, prioritization, and response quality., • Ensure timely, accurate troubleshooting across sensors, controllers, the RADAR cloud platform, APIs, and store-level integrations., • Maintain high support quality by reviewing cases, providing feedback, and ensuring consistent communication standards., • Produce customer-facing reporting on ticket trends, root causes, resolution times, and ongoing improvements., • Collaborate with broad stakeholder teams on issue resolution and long-term fixes., • Own improvements in support documentation, playbooks, troubleshooting guides, and external knowledge bases., • Support tooling ownership, helping optimize workflows in Zendesk, Jira, Confluence, internal Support tooling, and reporting dashboards., • Identify recurring issues, quantify impact, and help drive improvements across product, deployment, engineering and support processes., • Ensure SLAs, on-call coverage, and escalation protocols are followed consistently., • Contribute to global support readiness as RADAR expands into new regions, including documentation and process scaling.ABOUT YOURequired:, • 6+ years of experience in B2B SaaS, IoT and hardware systems customer support, including at least 3 years in a manager or team lead role., • Strong understanding of cloud platforms, APIs, hardware/software interactions, and basic networking., • Excellent analytical troubleshooting skills; comfortable reviewing logs, dashboards, system behavior, and API responses., • Experience driving frontline support operations: triage management, quality reviews, scheduling, and SLA adherence., • Skilled in documentation, process structure, and building/improving support workflows., • Comfortable collaborating with cross-functional partners in engineering, operations, and customer environments., • Proficiency with tools like Zendesk, Jira/JSM, and other Atlassian products;, • Exceptional customer service skills with a problem-solving attitude, • Strong organizational and time management skills with the ability to prioritize and manage multiple tasks, • Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical usersPreferred:, • Experience supporting RFID, IoT hardware, edge devices, or similar hardware ecosystems., • Familiarity with retail technology support - store systems, network environments, device troubleshooting, or similar., • Experience supporting large multi-site retail chains or enterprise deployments., • Understanding of retail networking (meraki/cisco), PoE, VLANs, and common in-store constraints, • Background in incident management, on-call rotations management, and support., • Ability to create or maintain dashboards for reporting (SQL or low-code)., • Experience working with Grafana, Looker, or other monitoring platforms., • Ability to perform lightweight debugging using SQL, basic scripting, or API tools (Postman, cURL), • Ability to use search functions in BigQuery; familiarity with SQL and Looker (or similar BI tools), • Experience with ITSM tools and knowledge of ITIL best practices preferredWHAT YOU'LL DOIn your first 30 days, you will:, • Learn Radar's mission, technology stack and core values., • Complete onboarding and security compliance training., • Develop strong understanding of RADAR sensors, controllers, cloud platform, and support workflows., • Shadow support rotations to observe triage, escalation, and troubleshooting flows., • Review existing documentation, SLAs, tooling configs, and reporting gaps., • Build an initial assessment of quality, speed, and common case patterns.In your first 60 days, you will:, • Begin optimizing triage workflows, ticket routing, and communication templates., • Establish baseline dashboards for SLA measurement, ticket analytics, and team performance., • Publish or refresh key knowledge base articles and troubleshooting guides., • Implement early improvements in tooling, tagging, automation, or reporting., • Strengthen cross-functional working rhythms with Engineering and Deployment.In your first 90 days, you will:, • Fully own daily customer support operations - load balancing, quality control, training, and reporting., • Deliver a support improvements plan outlining upgrades to processes, documentation, and tooling., • Launch updated customer-facing reporting and internal dashboards., • Build a stronger coaching, QA, and review framework for support agents. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, programs in academics, including STEM, the arts, sports and wellness, and college access, help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: New York Edge is seeking a passionate, knowledgeable, and reliable individual to fill the role of Chess Specialist. In this part-time role, you will be responsible for facilitating and engaging young people in Chess in one of our after-school programs across the five boroughs. Schedule: Part-Time, Monday – Friday 2:30 pm – 5:30 pm (Days/shifts vary depending on site needs) Essential Job Functions: * Building a classroom culture in which scholars develop a love for chess and enhance critical thinking and problem-solving skills; * Plans lessons, projects, and units for use in the after-school program and ensures the successful execution and implementation of these plans. * Teaching a rigorous chess curriculum to participants that begins with chess basics and progresses to checkmate patterns and tactics; * Coaching and developing a team of participants to compete in city, state, and national chess tournaments; * Coordinating and leading family chess nights and internal network chess tournaments * Actively engage in training and collaborating with chess specialists across the organization to benefit from targeted feedback and professional development related to instruction and content. * Engaging youth in the following areas through the arts: critical thinking, evaluation, and risk-taking * Adapt teaching methods and instructional materials to meet students' diverse needs and interests effectively. * Promotes positive character development in all youth * Coordinate subject-related trips, guest speakers, special events, scrimmages, tournaments, and college trips Required skills: * Able to demonstrate all of the basic rules of chess: Movement of the pieces including all the conditions of castling, checkmate, check, all the conditions of a drawn game, how to set up a chess appropriately set and including En Passant. * Able to teach the principles and basic strategies of the three phases of the chess game (opening, middle, and endgame). * Knowledge of tactics, positions, openings, endgames, gambits, traps, and mates * Have a positive attitude and follow directions. * Ensure the capacity to connect positively and effectively with children, team members, and other staff. * Ability to plan and initiate age-appropriate games and activities. Qualifications: * High school diploma or equivalent required * Must be at least 18 years of age * A minimum of two years of chess-related skill, knowledge, or experience is required. * Tournament experience a plus * Have teaching experience and a record of propelling students' understanding and love of chess. * Experience working with children of multiple intelligences and differentiated learning styles * May be required to walk up and down stairs. * May have to lift or move objects/materials as needed. * Work is performed mostly within New York City Public Schools but may be required to interact with the community at-large during trips or events. To apply, please visit our website at newyorkedge.org/careers At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work the employee performs in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Ability to speak American Sign Language (ASL) fluently, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job DescriptionGeneral Info on SAGE: SAGE is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country. What We Need: This role is a hands-on, highly dynamic facilities position responsible for keeping multiple NYC locations safe, functional, and welcoming. The Facilities and Maintenance Coordinator supports day‑to‑day building operations by performing a wide range of basic maintenance tasks—including electrical, plumbing, HVAC, carpentry, painting, and general repairs—and by ensuring all building systems and commercial kitchen equipment remain in good working order. The position also plays a key role in preventive maintenance, routine inspections, and overall facility cleanliness. Beyond technical work, the role requires strong coordination, communication, and customer service skills. The Coordinator manages the work‑order system, conducts qualit y‑assurance walkthroughs, researches vendors, and serves as the on‑site point of contact for service providers, building management, and regulatory agencies. They collaborate closely with staff across departments to address facility needs and support operational tasks such as onboarding new hires, organizing supplies, and assisting with package handling. What You’ll Do: Facilities Maintenance & Repairs • Perform and/or coordinate basic painting, plumbing, electrical, HVAC, carpentry, and general maintenance repairs, including:, • Electrical: Replacing light bulbs, ballasts, and fixtures; resetting breakers or fuses; replacing outlets or switches where permitted; troubleshooting minor electrical issues, • Plumbing: Repairing leaky faucets and sinks; unclogging drains or toilets; replacing washers, hoses, and minor fixtures; identifying and reporting larger plumbing issues, • HVAC & Climate Control: Replacing air filters; checking thermostats and basic settings; cleaning vents; reporting major malfunctions, • Carpentry & General Repairs: Repairing or assembling furniture; fixing doors, locks, and hinges; patching and painting walls; installing shelves, signage, or fixtures, • Preventive & Minor Maintenance: Lubricating moving parts; cleaning gutters and drains; inspecting flooring, carpets, and tiles, • Maintain working knowledge of building systems, including HVAC, fire alarm panels, sprinkler systems, and security alarms, • Maintain, deep clean, and descale commercial kitchen equipment (e.g., hot/cold tables, dishwashers, refrigerators, freezers), • Monitor and update the facilities ticketing/work order system and help determine service priorities, • Conduct quality assurance site visits and document findings, • Research vendors and provide recommendations to supervisor as issues arise, • Coordinate and accompany vendors (e.g., pest control, fire alarm, and facilities service providers) during scheduled site visits; document outcomes, • Serve as on-site point of contact during scheduled or unannounced visits from building management, fire department, or regulatory agencies; provide real-time updates to supervisor, • Support compliance with all applicable fire, safety, and security regulations, including:, • Conducting routine inspections of fire extinguishers, smoke detectors, alarms, emergency lighting, and exit signage, • Ensuring emergency exits and safety equipment remain accessible and operational, • Identify workplace hazards and collaborate with the supervisor to implement preventive measures that reduce risk., • Assist with new hire onboarding, including workspace setup, office access, and equipment preparation, • Inventory, organize, and replenish janitorial and maintenance supplies, • Assist with receiving, logging, and distributing packages at headquarters While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have these “requirements.” • Proven self-starter who proactively identifies improvements that enhance safety, functionality, and inclusivity, • Flexible and dependable - availability for early mornings, evenings, or occasional weekends as needed, • Ability to travel between NYC locations and communicate via text and Microsoft Teams, • Ability to stand, walk, climb, stoop, kneel, reach, and lift up to 50 lbs; safely operate basic tools and equipment, • Strong organizational, time management, and problem-solving skills; ability to manage multiple priorities across sites, • Detail-oriented with strong documentation and reporting skills, • Demonstrated commitment to workplace safety and regulatory compliance, • Strong interpersonal and customer service skills; ability to interact respectfully with diverse communities in an LGBTQ-affirming environment, • Proficiency with Microsoft Word, Excel, Outlook, and Teams, • Care, Compassion Empathy, • Honesty, Integrity, and Transparency, • Responsiveness and Service Orientation, • Equity, Inclusion, and Belonging, • Adaptability and Change Embrace, • The status: This is a permanent, full-time, regular, non-exempt position, • The union affiliation: This is a union-covered position, and the successful candidate will be required to join the SAGE Workers Union and is covered by the Union’s Collective Bargaining Agreement., • The work schedule: 35 hours per week, M-F 8:30-4:30, with flexibility for occasional evening or weekend work as needed, • The location: All NYC SAGE locations (Midtown, Brooklyn, Bronx, and Harlem). The position provides on-site coverage at one of SAGE’s four locations each day on a rotating basis and additional coverage at one location each week. Same-day travel between locations may be required, and travel expenses are covered by the organization., • The salary: $52,000 (in accordance with the Collective Bargaining Agreement, which places each union-covered role into a specific salary band with set compensation determined by years of service in that salary band at SAGE), • The benefits: SAGE offers a rich benefits package including:, • EPO and PPO medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premium subsidies, • An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance, • Dental and Vision insurance with premium subsidies, • A safe harbor 401(k) plan with a match from SAGE of up to 5%, • An annual contribution to a 457(b) plan after two years of employment, • Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!), • 100% SAGE-paid family and medical leave for up to 12 weeks, • Sabbatical leave each 7 years of employment, • 100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents, • Medical and dependent care FSA and transit pre-tax benefits, • An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues Got Questions?: Email with questions about the application process. Just a Reminder: SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.

Job Description Position: L1 Help Desk Technician Location: New York, NY (Hybrid) Position Summary We are seeking a motivated and customer-focused L1 Help Desk Technician to provide first-level technical support to internal users. This role is responsible for diagnosing and resolving hardware, software, and network issues, assisting with system installations, and maintaining accurate documentation of support activities. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service. This position supports IT infrastructure including PCs, servers, network equipment, telecom systems, and printers. Periodic support outside standard business hours may be required. Technical Support & Issue Resolution • Provide first-level technical support via phone, email, and in-person, • Diagnose and troubleshoot hardware, software, and network issues, • Escalate complex issues to appropriate internal teams or vendors, • Install, configure, and maintain desktops, laptops, printers, and peripherals, • Assist with software installations, upgrades, and patching, • Support user account management, including password resets and access permissions, • Assist with system audits, Microsoft updates, and security compliance, • Document all support activities in the ticketing/tracking system, • Deliver professional, customer-centric support to all end users Knowledge Management & Documentation • Maintain and contribute to IT knowledge base and support documentation, • Promote self-service tools and resources for common IT issues, • Communicate roadblocks and recurring issues to the Support Supervisor, • Assist with root cause analysis (RCA) for major incidents Change Management & Projects • Communicate and escalate required changes following change control procedures, • Support end users during upgrades and project rollouts, • Review documentation and ask questions to better understand the environment Requirements • Associate's degree in Computer Science or a related field or equivalent work experience (1+ year), • Prior experience in a help desk or technical support role, • Strong customer service skills with a professional and courteous approach, • Working knowledge of Windows and macOS operating systems, • Experience troubleshooting hardware, software, and network issues, • Familiarity with Active Directory, Microsoft Office 365, and enterprise IT systems, • Strong written and verbal communication skills, • Ability to work independently and collaboratively in a fast-paced environment, • Willingness to participate in a rotating on-call schedule (nights/weekends as required) Preferred Qualifications • CompTIA A+, Network+, or similar IT certifications, • Familiarity with ITIL frameworkCompany DescriptionFast-paced accounting firm.Fast-paced accounting firm.

Job Description Compensation: $60,000-$65,000 per year Terms: Full time on-site in Manhattan, flexibility required Benefits: Health insurance, 401k, Paid Vacation, Paid Federal Holidays, Sick Pay Job Overview We are seeking a versatile and proactive IT Specialist to manage all internal IT operations at GLOBAL OPS. This role covers the full life cycle of our IT infrastructure, including laptops, PCs, access control systems, network equipment, servers, and cloud tools. The IT Specialist will ensure all devices and systems are secure, updated, and functioning efficiently while providing day-to-day technical support to our team. Since we now manage all IT internally, this position requires someone who is hands-on, resourceful, and capable of independently overseeing systems, troubleshooting issues, and maintaining a secure and reliable technology environment. Experience with NinjaOne RMM or a similar Remote Monitoring & Management tool is required, as this platform is central to our IT management workflow. Key Responsibilities 1. PC and Laptop Management • Oversee all company laptops and PCs, ensuring proper configuration, maintenance, and updates., • Monitor hardware performance, diagnose issues, and implement solutions to optimize device functionality. 2. IT Support & Troubleshooting • Provide on-site technical support to employees, responding quickly and effectively to IT-related issues and requests. 3. Access Control, Security & Server Management • Manage the company’s access control systems and backend servers., • Implement and enforce cybersecurity protocols to protect sensitive information across all systems. 4. Subscription & Software Management • Oversee and optimize company software subscriptions, ensuring cost-effectiveness and compliance with licensing requirements. 5. Internal IT Operations • Manage all IT functions internally, taking ownership of system protection, cybersecurity best practices, and IT operations. 6. Remote Monitoring & Management (NinjaOne) • Use NinjaOne RMM (orsimilar tools) to monitor systems, push updates, manage end points, and maintain IT security compliance. 7. New IT Projects & Security Systems • Support the planning and implementation of new IT initiatives, including portable control rooms for special events and centralized monitoring systems. 8. Documentation & Reporting • Maintain up-to-date documentation of IT processes, systems, configurations, credentials, and user guides., • Prepare reports on IT activities, issues, resolutions, and recommendations for improvement. Qualifications & Skills • Proven experience in IT management, hardware/software troubleshooting, and network administration., • Required: Experience with NinjaOne RMM or another robust RMM tool., • Familiarity with access control systems, internet/network management, and server administration., • Strong analytical and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work independently and as part of a collaborative team. role with room to grow, we invite you to apply.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job Description Job description: Senior IT Technician Overview We are seeking a detail-oriented and proactive Senior IT Technician to join our dynamic team. The ideal candidate will play a crucial role in supporting our IT infrastructure, ensuring optimal performance, and supporting various technology initiatives. This position requires strong technical skills, excellent communication abilities, and a commitment to delivering high-quality IT services. Based in Newark, NJ (with some travel to boarding homes) Key Responsibilities: 1. IT Support & Troubleshooting • Serve as the first point of contact for staff experiencing technical issues (hardware, software, network)., • Provide onsite and remote troubleshooting support for desktops, laptops, printers, and basic software issues., • Coordinate with external vendors for advanced support when needed. 2. Device & Network Management • Maintain an up-to-date device inventory across all locations (boarding homes, office spaces, etc.)., • Set up new PCs, laptops, and other devices for staff, including naming conventions and asset tagging., • Ensure all devices are properly secured, regularly updated, and functioning efficiently., • Ensure all existing infrastructure is properly set up. 3. User Management & Access Control • Administer Microsoft 365 accounts, including creating, disabling, and managing users., • Ensure all staff sign in using Microsoft login credentials and enable 2-Factor Authentication (2FA) for all accounts and devices., • Manage password resets, access requests, and account security protocols. 4. HIPAA-Compliant Infrastructure • Ensure all IT processes and configurations meet HIPAA compliance standards., • Support secure data access and storage practices, especially for Kipu EMR, Microsoft 365 and Ring Central., • Maintain documentation and protocols for HIPAA IT audits. 5. Office and Boarding Home Tech Setup • Set up and maintain Wi-Fi networks, routers, and other basic networking equipment across locations., • Recommend and implement optimal router placement for multi-floor buildings., • Provide basic printer support and coordination for maintenance or replacement. 6. New Hire Onboarding & Training • Support onboarding of new staff with necessary hardware, email accounts, and access to required systems., • Create simple tech onboarding guides or SOPs for staff. 7. Vendor Coordination • Liaise with outsourced IT consultants, EMR vendor Kipu, Verizon, Gig Xero, and other third-party providers., • Track service requests and escalate when internal solutions aren’t sufficient. 8. IT Project Support • Assist with implementation of new systems (e.g., punch clock rollout, security camera upgrades, etc.)., • Participate in rollouts of tools like Microsoft Copilot, Topaz digital signature pads etc. 9. IT Process Documentation • Create and maintain internal IT SOPs, checklists, and quick-reference guides., • Track open support issues and IT tickets (basic ticketing system or spreadsheet-based system is fine to start). 10. Cyber Security and Camera Surveillance • Assist in implementing cybersecurity best practices across corporate and property locations., • Maintain, troubleshoot, and optimize surveillance hardware and software., • Review video footage for evidence, assist investigations, and potentially provide testimony., • Detect and investigate security breaches, vulnerabilities, and anomalies in networks and systems., • Integrate physical and digital security, managing both IT systems and camera networks., • Develop and oversee employee IT security awareness training 11. IT Audit/ Compliance Analysis • Conduct HIPAA Security Rule gap analysis across email, file storage, identity, EMR, and endpoints., • Author plans of correction tied to identified deficiencies., • Map deficiencies to technical, administrative and physical safeguards, • Draft HIPPA and IT responsibility addendums, • Author device agreements and PHI handling policies, • Evaluate encryption, retention, access, and audit controls 12. Health IT Systems • Administer EMR-adjacent systems including KipuWorks and clinical intake workflows., • Design clinical assessment logic, scoring thresholds, and safety flags., • Integrate clinical workflows with IT systems while preserving compliance boundaries Ideal Qualifications: • Associate or Bachelor’s degree in a technology-related field, or equivalent experience, • Minimum of 3 years of experience in IT support or related field (nonprofit or healthcare preferred but not required)., • Familiarity with Microsoft 365, HIPAA basics, and desktop/network troubleshooting., • Reliable transportation to travel between multiple sites., • Strong communicator who can support non-technical staff and explain things clearly. Company DescriptionWe are a well-established leader in behavioral healthcare in New Jersey. As a start-up in growth mode, we support people with mental illness and substance abuse as they achieve greater independence and life satisfaction through a wide range of services.We are a well-established leader in behavioral healthcare in New Jersey. As a start-up in growth mode, we support people with mental illness and substance abuse as they achieve greater independence and life satisfaction through a wide range of services.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job DescriptionLocation: NYC Office, 1–2 days/week in-office, 60% remote About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care. Our software focuses on three key areas:• Time savings through automation• Error reduction through automated systems• Increased quality care through advanced algorithms and workflows We are a mission-driven team united by a shared goal: to reduce cancer’s global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient’s treatment quality depends on where they live. Why This Role MattersIn this role, you will play a key part in maintaining Radformation’s internal infrastructure and cybersecurity posture as we continue to grow. You will help establish and maintain IT controls, support internal teams with hardware and software needs, and ensure smooth onboarding for new hires across the organization.You will work closely with senior technical staff to implement scalable, secure IT systems that support both day-to-day operations and long-term business growth. Responsibilities Include:• Work with senior technical staff to define and implement IT controls, software, and processes that meet cybersecurity requirements• Take technical ownership of internal networks and VPNs, including network topology, domains, firewalls, and infrastructure maintenance• Create and enforce policy documents around passwords, device management, and regulatory requirements• Patch and maintain employee computers and Radformation servers• Manage accounts, groups, and SSO integrations across platforms• Own system backup processes and perform restores as needed• Define, set up, and maintain server infrastructure and Network Attached Storage (NAS) devices• Partner with leadership on infrastructure projects that help scale the businessAdditional Routine Activities• Order equipment and maintain inventory tracking• Create and manage user accounts across internal tools• Support onboarding by setting up new employee hardware and systems• Maintain remote testing/development boxes• Troubleshoot internal IT issues for team members• Travel onsite as needed to support office and server operations Required Experience:• 5+ years of experience as an IT Support Specialist or similar role• LDAP, Active Directory, or Google Admin user administration experience• Networking configuration, administration, and management• VPN administration experience• Scripting skills with PowerShell, Linux bash, or Windows BAT• Windows and Linux systems administration• Server patching and hardware maintenance experience• Equipment tracking and asset management Preferred Experience:• Experience supporting teams in Radiation Oncology or healthcare settings• Familiarity with Ubiquiti networking equipment• Experience with WireGuard VPN• Experience with Synology NAS• CompTIA Security+, CySA+, or CASP+ certification• Familiarity with NIST Cybersecurity Framework• ISC2 or ISACA (CISA) knowledge or certification AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy. Benefits & Perks — What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is $100,000 – $115,000 base. For US teammates (via TriNet):Health & Wellness• Multiple high-quality medical plan options with substantial employer contributions• Health coverage starting on day one• Short-term and long-term disability and supplementary life insuranceFinancial & Professional Growth• 401(k) with employer match vested immediately• Annual reimbursement for professional memberships• Conference attendance and continued learning opportunitiesWork-Life Balance & Perks• Self-managed PTO and 10 paid holidays• Monthly internet stipend• Company-issued laptop and one-time home office setup stipend• Fully remote work environment with yearly retreats Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Desktop/Networking Technician (Metro NYC and Long Island) compensation: $65K-$75K depending on experience employment type: full-time MSP serving metro-area seeks full-time Network/Server/Desktop Technicians to provide remote & onsite support from our Brooklyn office, for a wide variety of clients and systems. Candidates must have experience working effectively with clients, have excellent troubleshooting and communication skills. The position will be exposed to many different environments/systems, providing ample opportunities for growth and experience. Email resume to with salary history, references and salary requirements. Positions include generous sick/annual benefits, and salary commensurate with experience. Hiring firm is an equal opportunity employer. Typical tasks include: • Installing and maintaining Windows servers, Windows/MAC computers, and Network/Internet infrastructure, • Installing and maintaining software applications (MSOffice, QB...), Office365 Email, server/desktop security tools, • Installing and maintaining SonicWALL Firewalls, VPN connections, managed switches/routers, • Must be organized, attentive, able to communicate clearly and effectively, have excellent troubleshooting skills and experience with a broad range of systems and products., • Must have a valid drivers license and be able to bring an automobile daily to use for local travel to client sites -- expenses reimbursed., • Must have at least three years paid experience providing similar services., • Microsoft MCSA/MCSE certifications or equivalent, • Experience managing Veritas Backup Exec, Carbonite and Acronis backup applications, • Experience installing/configuring SonicWALL firewalls/routers, • Experience installing/configuring Eset NOD32 and Malwarebytes/Threatdown security products, • Experience installing/configuring HP Proliant Servers, MAC computers, • Experience installing/configuring QuickBooks multi-user desktop, • Experience installing/crimping/terminating/testing CAT 6 network cabling Company DescriptionNYC based MSP servicing metro area small business firms since 1980.NYC based MSP servicing metro area small business firms since 1980.

Job DescriptionDescription: We are currently looking for a Residential Case Manager, who can support our residential program supporting adults with developmental disabilities. This would be a full-time Tuesday-Saturday schedule. This position includes a $1,500 sign-on bonus! Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $28.57/hour (after probation) + $1,500 sign-on bonus & Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities To deliver quality customer service, receive payment from customers for parking services and facilitate the flow of traffic through the gate. • Arrive at work every scheduled day, on time and in a neat and clean uniform., • Courteously assist customers by answering any questions they may have in a courteous manner., • Direct incoming customers to available parking spaces., • Count vehicles on location throughout shift, as needed., • Write and issue violation warnings to tenants and visitors that violate garage policies., • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable., • Provide assistance to customers that have forgotten where they parked their vehicle., • Give directions and is knowledgeable of surroundings to inform customers of various locations in the city., • Control traffic at entrances and exits as needed., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility or Senior Manager., • Communicate debris, water, oil spills and etc. to Facility or Senior Manager., • Have a thorough knowledge of the major streets, landmarks and freeways in the area of the lot., • Ensure successful customer interactions., • Count “bank” money at the beginning of the shift to verify starting total., • Collect cash and/or coupons and maintain security of cash., • Make change and issue receipts or tickets to customers for each transaction., • Verify shift transactions against money on hand and complete cashier shift report. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, humid). The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Salary Range: $18.00 to $19.00/hr This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionPURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. We’ve been committed to sustainable growth since our inception in 1973, striving for continual improvement without ever losing sight of our core values: transparency, integrity, and teamwork. We provide the tools and path for each employee to be successful – and in return, ask you to play a pivotal role in helping your peers and clients be successful, providing top-notch teamwork and service. Peace of Mind at PURVIS Systems means knowing your work provides immeasurable value to our team, our partners and our clients. PURVIS has an immediate opening for a Systems Operations Support Technician. We are looking for an tech-minded individual to be responsible for providing operational support for the testing, maintenance, troubleshooting and deployment of computer systems, hardware and software. Work will be performed at client site, as well as PURVIS office in Queens Village, NY.The day-to-day responsibilities of this role include: • Conduct daily monitoring of systems operations against expected performance, including retrieving and reviewing system operational and nightly logs. Document any anomalies and alert Program Manager., • Provide system engineering support to end users to document and report issues., • Conduct investigation into any operational anomalies or failures of systems. Document characteristics of anomalies / failures and define and document cause to the hardware, software, communications and/or configuration level., • Provide operational support to resolve anomalies / failures. Facilitate third party efforts (IT and software / hardware organizations and vendors; etc.) to assist in resolution in their respective areas of expertise. Ensure system logs, application and operating system, are available to assist in troubleshooting efforts., • Support testing, problem resolution and system rollout at remote sites throughout New York City boroughs., • Perform scheduled preventative maintenance of both system hardware and software in accordance with provided maintenance procedures and best practices. Verify system performance after maintenance actions., • Conduct final testing and verification of all system hardware, software, network and configuration modifications. Document test results., • Conduct rollout of system upgrades., • Provide project management support, for system upgrades and other initiatives, to include: meeting minutes, status reports, action item databases and project schedules. Qualifications:, • Bachelors degree in Computer Science, Engineering or related field and 2 years of work related experience. In lieu of degree, 5 years of work-related experience., • Must have excellent interpersonal and verbal and written communication skills., • Be able to work in stressful, austere environments in all types of weather, all days of the week., • Valid driver’s license and vehicle. Position will require travel within New York City and mileage/tolls will be reimbursed., • Excellent organizational, administrative and scheduling skills., • Ability to work both independently and in a collaborative environment administratively as well as operationally in the field., • Computer literate with proficiency in Microsoft Office suite of applications and MS Project, Visio, MATLAB., • Experience in structured testing and troubleshooting hardware / software based systems.

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Representative, you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. What you'll get to do: • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team, • Respond to all client requests received via email and/or phone queue timely, • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution, • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders, • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services The kind of teammate we’re looking for: • Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care, • Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette, • Bold thinker – you thrive under pressure and love to solve tough problems in creative ways, • A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it, • Confident juggling timelines, priorities, and multiple clients at once with grace, • Adaptable, open to ongoing change and collaboration, • A laser-sharp eye for detail and strong organizational skills, • Comfort with technology, including proprietary software, • 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience