White Plains
PC Technician – Desktop Support / Field Services Location: Manhattan, NY Job Type: 12+ Month Contract Openings: 2 Pay Rate: Up to $23/hr W2 Benefits: No benefits or PTO included Level: Junior Work Environment: Onsite | Office Environment 3rd party resumes will not be considered. USC/GC Only JOB SUMMARY We are seeking a Junior PC Technician to provide onsite IT support and hardware services in a Manhattan, NY office environment. This role will focus on PC deployment, hardware and software troubleshooting, equipment installation, printer support, and IT asset management. The ideal candidate will have hands-on experience supporting Windows and Mac environments, configuring desktops and laptops, imaging PCs, and providing end-user technical support. KEY RESPONSIBILITIES • Provide onsite desktop and field support, including installation, repair, maintenance, and upgrades of PCs, laptops, and peripheral equipment., • Troubleshoot hardware, software, operating system, and connectivity issues., • Configure and deploy new desktops and laptops using imaging tools, SCCM, and standalone installation methods., • Support Windows and Mac operating systems, iOS devices, and Microsoft Office applications., • Install, configure, relocate, and maintain network printers, including HP printers and consumable replacements., • Perform IT asset management, equipment tracking, inventory updates, and ticket documentation., • Assist with software and hardware installations, including remote installation and support., • Provide walk-up technical support and assist end users with equipment operation and basic troubleshooting., • Escalate unresolved technical issues to the appropriate support teams., • Identify recurring technical issues and assist with documenting problem trends., • Lift and transport IT equipment weighing up to 40 lbs. REQUIRED QUALIFICATIONS • 1+ year of PC, desktop, or field support experience., • Hands-on experience with PC hardware installation, configuration, upgrades, and troubleshooting., • Experience supporting Windows 10 and Windows 11 environments., • Working knowledge of Mac OS and iOS support., • Experience with PC imaging, SCCM, or workstation deployments., • Familiarity with Active Directory, Microsoft Office 365, and user account administration., • Experience with network printers, HP printer configuration, consumable replacements, and equipment moves., • Experience with IT ticketing systems and asset management., • Strong customer service, communication, and troubleshooting skills., • Ability to lift and carry up to 40 lbs. PREFERRED QUALIFICATIONS • CompTIA A+, Network+, or Security+ certifications., • Lenovo or other hardware vendor certifications., • Apple technical training or certifications., • High school diploma or GED. WORK ENVIRONMENT • Onsite office environment in Manhattan, NY., • Supports a walk-up IT kiosk, vending/locker equipment, and network-connected printers., • Hands-on technical support involving workstation deployments, hardware maintenance, and end-user assistance.