Buscar empleo: 602 ofertas de trabajo de no customer service en Miami, FL (agosto 2025)

Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally. Customer Service Representative Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Acknowledging and resolving customer complaints., • Knowing our products inside and out so that you can answer questions., • Processing orders, forms, applications, and requests., • Keeping records of customer interactions, transactions, comments, and complaints., • Communicating and coordinating with colleagues as necessary., • Providing feedback on the efficiency of the customer service process., • Managing a team of junior customer service representatives., • Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Comfortable using computers., • Experience working with customer support.

Inscripción fácil

Clean Ready Doral

Operations and Sales Manager

hace 2 meses

$25 por hora

Jornada completa

Government Center, Miami

Job Objective: Lead the daily operation of cleaning services and commercially represent Clean Ready Miami – Doral to both new and existing clients. This hybrid position combines operational supervision, business development, and quality control to deliver a premium customer experience and ensure continuous portfolio growth. ✦ Key Responsibilities: Operational Supervision • Coordinate and oversee the field cleaning team., • Conduct surprise and scheduled inspections of active services., • Ensure compliance with cleaning protocols, image standards, and presentation., • Report incidents, issues, or updates to the administrative team. Client Relations and Acquisitions • Visit potential clients and present Clean Ready’s services., • Follow up with leads and prospective clients., • Coordinate service trials, quotes, and contracts with administrative support., • Build partnerships and business relationships with properties, offices, and real estate agents. Current Client Management • Handle special requests, complaints, or service adjustments., • Measure client satisfaction after service delivery., • Implement immediate corrective actions when quality standards are not met. Internal Reporting and Coordination • Report data on visits, sales, complaints, and team performance., • Coordinate with sales, customer service, and logistics to improve timing and quality. ✦ Technical Requirements: • Experience leading cleaning teams or field operations., • Background in commercial roles, sales, or customer service., • Proficiency with digital tools: CRM, Google Sheets, reporting apps., • Own a vehicle with up-to-date documentation (mandatory). ✦ Intellectual Requirements: • Technical or professional education (preferably in administration, hospitality, or related fields)., • Ability to lead, sell, and manage simultaneously., • Analytical thinking and decision-making in the field. ✦ Psychological Requirements: • Active leadership, results-oriented, and solution-focused., • High emotional intelligence, empathy, and diplomacy., • Proactive, autonomous, with excellent personal presentation., • Strong negotiation and persuasion skills with the ability to build long-term relationships. ✦ Necessary Tools: • Personal vehicle., • Smartphone with data access., • Access to a CRM and digital reporting tools., • Executive uniform or business casual attire. 💲 Suggested Compensation: • $25 USD per hour., • Minimum schedule: 3 days a week, at least 6 hours daily., • Opportunity for additional earnings through new contracts or client acquisition. 🕒 Schedule: • Monday to Saturday, minimum of 3 days per week (at least 6 hours per day)., • Flexible visits for client meetings, inspections, or sales closures.

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Government Center, Miami

Position Objective Manage the internal and external communications of Clean Ready Miami - Doral comprehensively, lead the sales and customer service team, acquire new business opportunities, retain existing clients, and ensure the brand image is professionally and emotionally connected with the target market. ⸻ Key Responsibilities . Sales and Business Strategy • Acquire high-level corporate and residential clients., • Prepare customized proposals and conduct post-sales follow-ups., • Implement promotional campaigns and monitor monthly goals (sales, conversion, retention)., • Handle direct communication with VIP clients., • Manage requests, service changes, and post-service follow-ups., • Coordinate promoters, sales agents, and virtual assistants., • Train on sales techniques and CRM usage., • Manage social media and coordinate the brand image., • Draft content for campaigns, emails, and presentations., • Coordinate with the design team or external agencies. ⸻ Position Requirements Technical Skills • Bilingual (English and Spanish)., • Proficiency in CRM (Zoho) and tools like Canva, Mailchimp, and Google Workspace., • Ability to analyze market trends and generate KPI reports. Academic and Intellectual Skills • Bachelor’s degree in Communication, Marketing, or Business Administration., • Strong skills in leadership, persuasion, and strategic communication., • Impeccable writing and strategic thinking abilities. Psychological and Behavioral Traits • Charisma, empathy, and emotional intelligence., • Inspirational leadership and results-oriented., • Ability to work under pressure and adapt quickly. Tools Provided • Laptop and phone provided by the company., • Access to CRM, design tools, and social media., • Preference: Own vehicle for client visits.

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