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  • Appointment Setter
    Appointment Setter
    3 days ago
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

    No experience
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  • Remote Operator
    Remote Operator
    2 months ago
    $38.66–$75.45 hourly
    Part-time
    Manhattan, New York

    Job Title **Remote Operator (Work From Home) Job Description We are seeking reliable Remote Operators to support day-to-day operational tasks for our clients. This is a remote, work-from-home position suitable for individuals looking for flexible, part-time opportunities. As a Remote Operator, you will assist with routine operational support, follow provided instructions, and ensure tasks are completed accurately and on time. Responsibilities • Perform assigned operational tasks remotely, • Follow step-by-step guidelines and procedures, • Communicate task status clearly and promptly, • Maintain accuracy and attention to detail, • Meet basic productivity and quality expectations Requirements • Ability to work independently from home, • Reliable internet connection and computer, • Basic computer and online navigation skills, • Good communication skills, • Responsible, organized, and dependable No prior experience is required. Training and task instructions will be provided. Work Details • Location: Remote (United States), • Schedule: Flexible, part-time, • Work Type: Independent contractor (1099), • Compensation: Based on task volume and completion Additional Information This role is ideal for individuals seeking flexible remote work. All applicants must be legally authorized to work as independent contractors in the United States.

    Immediate start!
    No experience
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