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Job Description Job title: Bookkeeper - Payroll Analyst Reports to: Chief Financial Officer FLSA Status: Non-Exempt / Full Time Date Issued: December 2025 We’re looking for a Payroll Analyst who is detail-oriented and eager to make an impact. In this role, you’ll help ensure every employee is paid accurately and on time. You’ll support the day-to-day flow of payroll information, electronic timesheets, and work closely with HR and Finance, to keep our payroll cycle running smoothly. You’ll bring strong analytical and problem-solving skills, along with experience using ADP Workforce Now. You’ll take ownership of payroll accuracy and process, resolve issues, and help us work efficiently. This role is ideal for someone who is detail oriented and works as a team player, someone who can dive into data while also building trusted relationships across teams. If you’re looking for an opportunity to grow your career in payroll within a supportive, fast-paced environment, we’d love to hear from you. Main Functions • Ensure timely and accurate end-to-end payroll processing (bi-weekly)., • Assist with monthly, quarterly, and annual payroll reconciliations, • Maintain and document standard operating procedures for payroll processes, • Validate payroll controls and escalate discrepancies or exceptions to management, • Collaborating with HR, Benefits, Finance, • Provide excellent communication with employees on payroll policies, deductions, and tax queries, • Minimum of 3+ years of relevant payroll experience, • Knowledgeable in payroll tax compliance and NY state payroll processes, • Proficient in ADP Workforce Now, • Strong analytical, problem-solving, and reconciliation skills, • Strong Excel skills (VLOOKUP, pivot tables, formulas), • High integrity and ability to maintain confidentiality, • Proactive, adaptable, and hands-on with a strong work ethic and a “can-do” approach, • Diligent individual with a focus on automation and continual improvement, • Able to work independently and collaboratively within our fiscal, benefits and HR team Special Projects • As needed special projects assigned by Management. Employees may be required to carry out additional duties assigned by Supervisor. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to requests for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience: • Associates Degree in Accounting or related field, • 1 to 3 years of specialized experience in Payroll Processing., • Preferred Education & Experience:, • Bachelor’s Degree in Accounting or related field, • 2 years related experience., • Computer Skills:, • Proficient in computer software programs (QB online, Word, Excel, Power Point, ADP, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Accountant/Bookkeeper is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stopping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Bookkeeper-Payroll Analyst:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Bookkeeper-Payroll Analyst (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Bookkeeper-Payroll Analyst will be subject to the following conditions in this position:, • The worker is subject to environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodation may be made at an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather., • Assist Security guards when needed., • Conduct monthly house meetings., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator F80, • Requires the ability to work late nights, weekends and revolving shifts. The building requires 24-hour coverage., • Food handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • This position requires coverage 24 hours 7 days a week., • Shift schedules for staff may be revolving at times to ensure staff coverage., • This position may require working shifts longer than 8 hours. All employees who work overtime will be paid accordingly under state and federal law., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request and assessed on a case by case basis. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description:\n\nJob title: Director of Facilities Reports to: Sr. Director of Programs FLSA Status: Exempt / Full Time Date Issued: January 2023 POSITION SUMMARY: The Director of Facilities is the buildings, grounds, equipment, and all site facility managers. The Director of Facilities also oversees the maintenance and repair of the physical plant. The facility director works with various people, including architects, engineers, contractors, and vendors. The Director of Facilities is responsible for the supervision of the facility managers and housekeeping staff. Ensure the resident/shelter is operating efficiently, building maintenance is satisfactory, and facility equipment is in good repair. This position serves as the primary liaison between Facilities Management and various city and state officials. The job's essential functions include, but are not limited to, the duties listed in the job description. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Responsible for supervision and training of the facility managers and housekeeping staff.Schedule work assignments and prioritize repairs and other maintenance needs for the building.Provides instruction for staff in performing maintenance and repair functions.Supervises and verifies satisfactory completion of all ongoing maintenance requirements (i.e. painting, waxing, snow removal, garbage disposal, landscape, watering, etc.)Ensure that building systems are fully and properly inspected in accordance with all applicable regulations and codes, “city and state”.Reports hazards and unusual events or incidents to the Director of Programs. Comply with incident reporting procedures.Reports, records, and assigns all work orders.Develop and maintain accurate and detailed inventory control records.Assists clients moving in and out shelter if needed.Perform carpentry, plumbing, and electrical tasks upon approval of the supervisor and within Building code requirements.Prepares scopes of work for all large projects.Adhere to all Occupational Safety and Health Administration. (OSHA) requirements.Review bids for inventory and equipment purchasing; ensuring cost reductions and top-quality products.follow purchasing procedures for staff and management, adhere to purchasing requirements, authorization and approvals, and product usage.Responsible for all administrative functions; scheduling work assignments and shift schedules; tracking time off; recording payroll; etc.Supervision of facility managers. 90-day evaluation and yearly evaluation. Supervise and coordinate daily activities of maintenance staff (10+ employees). Perform and oversee maintenance tasks including painting, plumbing, electrical, HVAC, and boiler systems. Ensure proper operation and maintenance of sprinkler standpipe systems. Read and interpret building plans, vendor contracts, and technical manuals. Manage maintenance projects from planning through completion, ensuring deadlines and budgets are met. Maintain accurate inventory using Lighthouse and Clearly Inventory systems. Respond promptly to emergency maintenance requests. Ensure compliance with safety standards and certifications. Communicate effectively with staff, vendors, and management. Provide quality services and excellent customer services to employees, guests, and clients of HPCDC. Use excellent interpersonal and communication skills, with the ability to interact effectively with people of various social economic levels, demographics, and cultures.Consistently respond to client and employee grievances positively, role-modeling effective problem-resolution skills while helping them resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.) Avoid making judgments without having all of the facts, ask open-ended questions, and keep an open posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie-talkie, email, and other means, through respectful etiquette, a positive attitude, and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Do not talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing) that optimize safety, diffuse, or mitigate conflict, and maintain the integrity of the clients, coworkers, and employees. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgments to your supervisor, human resources, accounting, and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other porters as needed. Distribute inventory supplies according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Response to requests for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism/tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions takes responsibility for own actions and keeps commitments. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally, and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Problem-Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors to provide accurate, complete, and timely service and further the organization's mission, values, and goals. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethics; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Required Education & Experience:HS Diploma or GED required.Minimum of 5 years of maintenance experience including painting.Experience working with boilers, HVAC systems, plumbing, and electrical systems, and usage of hand and power tools required.NY Driver’s LicenseProficient in computer software programs (Word, Excel, Outlook)Knowledge of Lighthouse and Clearly Inventory is preferred.F – 80 certificationsF-89 CertificationSprinkler standpipe certificationCPR/First aid for adult child and infantAbility to read building plans, vendor contracts.Clear written and verbal communication skills.Prior supervisor experience of 10+ staff.Strong Project management skills Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families/individuals and/ or disadvantaged populations. CPR / First Aid CertificationEnglish/Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings, and weekends.Shift may be revolving at times for coverage.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 50% of the time to purchase items or to attend training, site locations, Manhattan, Brooklyn and the Bronx PHYSICAL REQUIREMENTS: The physical activity of the Director of Facilities is: Stooping: Bending body downward and forward by bending the spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at the knee to come to rest on the knee or knees. Crouching: Bending the body downward and forward by bending the leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moves about on foot to accomplish tasks, and has the ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use the phone to write reports, and notes and document compliance with work orders. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Porter. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for garbage collection and disposal), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The Director of Facilities will be subject to the following conditions in this position:The worker is mostly subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker may be required to work outside for snow removal and landscaping.The worker is subject to hazards: Including a variety of physical conditions, such as proximity to individuals with unpredictable mental health status and temperament. The worker is subject to outside environmental conditions occasionally to keep outside of the facility clean and to dispose of garbage as well as receiving deliveries of appliances, furniture, etc. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills, and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work, and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description We're hiring Associate Brokers to help small and mid-sized businesses discover financing solutions that support their growth. This is an entry to mid level sales role focused on connecting with business owners, identifying their funding needs, and introducing them to commercial lending options. No finance or sales experience required—we'll teach you everything you need to know. Our top performers earn $400,000-$600,000 annually, and senior advisors with teams exceed $1,000,000 per year. We're looking for drive, discipline, and the willingness to learn. If you're ready to work hard and build a high-income career, we'll show you how. WHAT YOU'LL DO Daily Responsibilities: Make 300-600 outbound call attempts per day to business owners using our automated power dialer Introduce commercial financing solutions to businesses that may need capital Ask qualifying questions to understand if we can help their business Schedule follow-up calls and coordinate with our processing team Learn from senior advisors who will help you close deals while you develop your skills Build relationships with clients who come back to you for future financing needs Your Development Path: Months 1-3: Complete training, practice scripts, make calls, and observe senior advisors closing deals Months 4-6: Start closing deals with mentor support while building your pipeline Months 7-12: Close deals more independently and develop repeat client relationships Year 2+: Build a book of business with recurring clients and referral partners High Performers: Opportunity to mentor new reps and eventually lead your own team EARNING POTENTIAL Commission-Based Compensation First 3-6 months: $10,000-$40,000 (learning phase, building skills) Months 6-12: $40,000-$80,000 (gaining momentum, closing consistently) Year 2: $80,000-$200,000 (established client base and referral network) Years 3+: $150,000-$400,000+ (leveraging book of business) Top Performers: $400,000-$600,000+ annually Team Leaders: $1,000,000+ annually Additional Compensation: Commission rate increases as you hit performance milestones Monthly and quarterly bonuses for exceeding goals Income from repeat clients who return for additional financing Team leadership bonuses for those who advance to management COMPLETE TRAINING & SUPPORT We Teach You Everything: Step-by-step training on all financing products (term loans, lines of credit, equipment financing, etc.) Sales scripts and conversation frameworks you can follow How to handle objections and common questions Product knowledge, credit basics, and lending fundamentals Daily coaching and feedback to help you improve Mentorship Program: Assigned mentor who is a top-earning advisor ($500,000+) Senior advisors will close deals for you while you learn the process Shadow successful reps to see what works One-on-one coaching sessions weekly Group training calls and workshops Tools & Technology: Power dialer system that automatically calls leads for you (no manual dialing) CRM platform to track your calls and manage your pipeline (we'll train you) Scripts and talk tracks to guide your conversations Lead lists provided, you don't have to find your own prospects Operational Support: Back-office team handles all loan applications and paperwork Processing team coordinates with lenders and manages approvals You focus on calling and building relationships, we handle the rest WHO WE'RE LOOKING FOR You don't need experience, but you do need: ✓ Willingness to make calls - This role requires making 300-600 call attempts daily (our dialer automates most of this) ✓ Thick skin - You'll hear "no" a lot; you can't take rejection personally ✓ Coachability - You're willing to follow our proven process and accept feedback ✓ Self-discipline - You can work from home without someone watching over you ✓ Goal-oriented - You're motivated by hitting targets and earning commissions ✓ Consistency - You understand success comes from showing up and doing the work every day ✓ Positive attitude - You stay motivated even when things are challenging Great Backgrounds for This Role: Customer service representatives looking to earn more Retail or restaurant workers ready for a career change Recent graduates who want to build a high-income career Athletes who understand discipline and repetition Military veterans transitioning to civilian careers Anyone with strong work ethic who's tired of limited income potential WHAT TO EXPECT The first 3-6 months will be the hardest because you're learning and building your pipeline. Most people quit during this phase. But here's what happens if you stick with it: You'll start closing deals and earning real commissions ($2K-$15K+ per deal) You'll build confidence and your calls will get easier You'll develop a client base that comes back to you repeatedly Your income will grow and become more predictable over time You'll have the skills to earn a six-figure income for the rest of your career IS THIS RIGHT FOR YOU? This is NOT for you if: You need a guaranteed paycheck regardless of performance You're not comfortable talking to people on the phone You want a typical 9-5 job where you do the minimum and go home You give up easily when things get hard This IS for you if: You're tired of working hard at low-paying jobs with no upside You want control over your income and schedule You're coachable and willing to learn a new skill You can handle rejection and stay positive You're ready to put in 6-12 months of hard work to build something real Apply today and take the first step toward a career without limits. High Rise Capital is an equal opportunity employer committed to building a diverse team of financial professionals across the United States. Requirements Daily Requirements: Make 300-600 outbound call attempts per day using our power dialer Implement our scripts and sales process consistently Update CRM with notes from your calls Attend training sessions and coaching calls Benefits • Training & Development, • Free Food & Snacks

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Job Description Job title: Intake Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: January 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Assist Security guards when needed., • Conduct monthly house meetings., • Maintains food logs, handles food delivery and handles meal delivery to clients., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator, • Food Handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Sunday, revolving shift for 24 hour coverage., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the House Manager/Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the House Manager/Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the House Manager/intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The House Manager/Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee.

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About Bringing Your Own Engineering Team We get that the right team can be a force multiplier – balancing out our edges and inspiring us to achieve more together. If you’re part of an existing team of 2-5 engineers – maybe you co-founded your own venture and are looking to pivot, maybe your team was impacted by a reduction in force, you-name-it – we encourage you to apply to join Fractional AI as a team. We’ll arrange your interviews to be on the same day, and If we make an offer, we’ll make it to all of you, at the same time. You’d all be free to accept or decline individually, but of course we’d hope you’d all accept, and then we’d work to find first projects at Fractional AI where you can start working together. Joining Fractional AI, you’ll play a leading role in building and shipping AI applications for our inaugural customers - from understanding customer needs to deploying solutions in their environments - all while shaping our Engineering and broader Fractional AI culture for the next 100+ engineers. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (7+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You are excited about AI: you have some demonstrated interest in AI - Whether you've experimented with LangChain, built an LLM-based side project, or simply have become a ChatGPT power user * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with users: you deeply care about the user and skillfully navigate user conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is differentYou’ll join the team in our SF office between 8am-10am pacific time. * You’ll dive into one of the higher priority items for the morning (say building out an evals suite). You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. * You’ll head home between 5pm-6:30pm Who you'll work with: * This role will report directly to Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time collaborating with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA or NYC (4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job DescriptionValence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology. Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance. And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself. The RoleIn this role, you’ll be hands-on shaping the technical foundation of our LLM-powered product’s user experience used by leaders at Fortune 500 companies. You’ll work closely with our Technical Lead, designers, and product visionaries to ship real features fast, refine user flows, and build polished, resilient interfaces that redefine how enterprises approach learning and leadership. This is not an incremental build. It’s a ground-floor opportunity to create and own user-facing systems in a category-defining product. About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing. We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb. Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll Do • Build polished, user-friendly interfaces using modern frontend frameworks ( Vue.js preferred, React, Svelte, or similar also welcome), • Go beyond just coding—dive into user metrics, analyze FullStory recordings, and talk to users to inform product decisions, • Collaborate with product, design, and customer success to deliver features that solve real user problems, • Own end-to-end flows: from frontend delivery to integration with backend systems, • Ensure performance, accessibility, and scalability across enterprise environments, • Debug across the stack when needed and contribute to backend code where necessary, • Help shape hiring, tooling, and internal processes as we growWhat We're Looking For, • Engineering Skills: You’ve got significant experience in a combination of scaling startups and best-in-class engineering organizations, with deep expertise in modern frontend frameworks ( Vue.js preferred, React, Svelte, or similar also welcome). You’re comfortable owning UI systems end-to-end and can contribute on the backend when needed., • UX Obsessed: You genuinely care about how users interact with the product. You dive into metrics, watch FullStory recordings, and talk to users to ensure the experiences you build are not just functional, but delightful and intuitive., • Builder at Heart: You’ve architected and shipped production-grade, user-facing systems. You balance polish with speed, knowing when to prioritize craftsmanship and when to push scrappy experiments to learn fast., • Versatile and Pragmatic: You move fluidly between crafting elegant abstractions and delivering quick solutions when time to insight matters most. You’re not afraid to step outside the frontend layer to unblock progress., • Product Focused: You care as much about usability, accessibility, and adoption as you do about code quality. You think beyond “does it work” to “does it work for the user, at scale, and in enterprise environments.”, • Startup Fluent: You thrive in ambiguity, value momentum over perfection, and happily wear multiple hats when it means unblocking the team., • Customer-Centered Operator: You validate decisions with data and real feedback, balancing user needs with business priorities. You believe observation beats assumption every time.What You'll Get, • Ownership of projects and strategic priorities regardless of seniority., • Strong ties to the executive team, a culture of transparency and engagement with strategic decisions., • Options from day one, which means you will be on the ownership track right away., • Competitive salary and equity packages., • Comprehensive health coverage (medical, dental, and vision) from day 1., • Provision of anything you need to be successful - learning tools, hardware, office equipment, software., • Generous PTO, company-wide R&R shutdowns and paid leave for parents.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team. The Senior Major Gifts Officer - New York - will join Share Our Strength during an exciting time of exponential growth. In this role, you will work closely with individuals, families, and family foundations across the New York region to raise more than $1.5M annually in support of our critical mission to end childhood hunger in America. Your primary focus will be securing major gifts ($10,000+) and principal gifts ($100,000+), directly contributing to the New York market’s ambitious revenue goals. The Senior Major Gifts Officer will manage a dynamic portfolio of current and prospective donors—primarily based in New York City—developing tailored strategies for engagement, leading in-person and virtual donor conversations, and delivering compelling written updates. This position will also collaborate with the Events team on cultivation and fundraising events. Additionally, this position will play a critical role in driving the success of the New York No Kid Hungry Dinner, the market’s annual signature fundraising event. To help you achieve your goals, you will have access to extensive resources including a donor operations team focused on data and gift processing, research tools, compelling communications materials and resources led by a best-in-class brand and communications team, a culinary events operations team, finance and human resources colleagues, and the support of our executive leadership team. The executive team is highly motivated and willing to be used as a development and cultivation resource. You will work collaboratively with your peers in other regional locations to share information and develop best practices. This position is based in New York, NY, and candidates must reside in the New York City metropolitan area. The Senior Major Gifts Officer will report directly to the Senior Director of Development – East. The position offers a salary range of $87k to $90k. Exact compensation within the stated salary range may vary based on skills, experience, and internal equity. DUTIES AND RESPONSIBILITIES: • Personally raise $1.5M+ annually toward the New York market revenue goal through major gifts ($10,000+), principal gifts ($100,000+), and by leading fundraising efforts for the annual New York No Kid Hungry Dinner., • Renew and upgrade 80% of assigned donors annually, while identifying and qualifying a minimum of 15-20 new donors and prospects to build a strong pipeline., • Partner closely with the Senior Director of Development to achieve revenue targets and develop long-term growth strategies for the New York market., • Manage a portfolio of up to 100 major donors and prospects, including individuals, families, and family foundations primarily in New York, as well as surrounding areas (New Jersey, Connecticut, and Pennsylvania)., • Collaborate closely with volunteer leaders - Board and Leadership Council members - to deepen their engagement with the mission, enhance their philanthropic contributions, and activate their networks to support fundraising efforts., • Develop and execute creative cultivation and stewardship strategies, including donor meetings, programmatic events and site visits, cultivation events, culinary events, virtual events, and personalized written communications., • Plan and manage all aspects of cultivation and stewardship events, including logistics, prospect/donor strategy, and follow-up., • Strategically engage executive leaders, senior development staff, board members, volunteer leaders, donors, and program staff in donor cultivation and solicitation efforts and through moves management; provide briefings, talking points, and other materials to support these interactions., • Draft compelling proposals, impact reports, and materials for donors and prospects, and personalized correspondence to support solicitation and stewardship efforts., • Collaborate with colleagues on principal gifts ($100,000+) and transformational gifts ($1M+), prioritizing multi-year commitments for campaigns and initiatives., • Lead the New York No Kid Hungry Emerging Leaders group of young professionals by meeting regularly with group co-chairs, recruiting and on boarding new members, planning and executing fundraising and stewardship events, and building a vibrant mission-driven community among the next generation of leaders and supporters., • Maintain accurate records of donor interactions and strategy through Share Our Strength’s CRM system (Raiser’s Edge NXT), ensuring timely and thorough documentation., • Stay informed on organizational programs and hunger/nutrition trends to: identify funding opportunities, share timely and relevant updates with donors, and connect donors with programmatic work., • Serve as a representative of Share Our Strength at organizational and external events—including cultivation events, programmatic events and gatherings, partner events, galas/dinners, and donor meetings—bringing strong public speaking and relationship-building skills., • Support Share Our Strength’s commitment to equity, diversity, and inclusion, ensuring these values are reflected in all fundraising activities and donor engagement., • Work evenings and weekends, as needed, to support events and donor engagement activities., • Demonstrate capabilities for managing staff as the role may evolve over time, with potential for future supervisory responsibilities., • Assist with additional projects and tasks as assigned., • Bachelor’s degree preferred and a minimum of 5 years of relevant experience in a nonprofit, policy, or campaign setting required., • Proven experience fundraising in the New York region, particularly in New York City, with a strong understanding of the local philanthropic landscape., • Event management and execution experience are strongly preferred., • Demonstrated success in managing a donor portfolio, with a track record of increasing revenue through effective cultivation, solicitation, and stewardship strategies., • Exceptional interpersonal and relationship management skills, with the ability to engage individuals from diverse backgrounds, navigate complex dynamics, and exercise sound judgment and emotional intelligence., • Highly organized with strong time management skills; capable of managing multiple complex projects simultaneously in a fast-paced, deadline-driven environment., • Excellent verbal and written communication skills, including public speaking, writing, editing, proofreading, and the ability to convey complex information in a clear and compelling way. Experience ghostwriting for executives or volunteers is a plus., • Experience supporting and managing up to senior leaders, volunteer leaders/board members, and high-level volunteers., • Experience cultivating and stewarding donors from historically marginalized communities—particularly philanthropists of color—is a plus., • Self-starter with a high level of reliability, initiative, and follow-through. Comfortable working independently and meeting concurrent deadlines with minimal supervision., • Ability to thrive both independently in an entrepreneurial setting and collaboratively as part of a remote/virtual team., • Strong alignment with and passion for Share Our Strength’s mission to end childhood hunger., • A sense of humor, grace under pressure, and a strong work ethic., • Willingness and ability to travel as needed. This is a remote position based in the New York City metropolitan area, with the flexibility to work from a home office. The role requires regular local travel for donor meetings and events, as well as occasional travel to Washington, D.C., and other regions as needed. Evening and weekend hours will occasionally be required to support events and donor engagements. Candidates must be able to lift up to 30 pounds. COMPREHENSIVE BENEFIT PLAN: We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave). EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law.

Job DescriptionCompany Description We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. B2C North America FAN EXPO, VidCon, Interior Design Show, One Of A Kind, Artist Project, and Art Toronto are a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content. B2C North America is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content. About VidCon VidCon is the world's premier event celebrating digital content creation where creators, fans, and industry leaders converge to shape the future of digital entertainment. Our flagship Anaheim event in 2025 attracted 55,000 attendees, 200 Featured Creators, and 150 brand exhibitors, cementing our position as the epicenter of digital culture. VidCon is part of the FAN EXPO HQ family of events. The Opportunity As the Social Media Manager for VidCon, you will provide primary oversight of VidCon’s 5–7 social media handles/platforms, including platform-specific posting and content strategy and execution. VidCon’s global social media handles are used to promote any English speaking events and engage with our growing, global fanbase 365 days a year as an extension of the VidCon brand. You will consults on social strategy and creative for VidCon’s international events. You will proactively and collaboratively work across departments to craft creative, innovative, and successful organic social media campaigns that increase VidCon’s brand awareness amongst its key audiences, drive successful global expansion, and track the effectiveness of marketing methods. You will have extensive experience in social media, growing audiences and engagement across a variety of platforms, reaching diverse audiences, and using data to inform decision-making. With a comprehensive understanding of the creator space (key players and the ecosystem in general) is a must. Experience in live and/or digital/virtual events is a plus. Ready to embark on a new and exciting adventure? Read on... Job Description This role is based in our New york or Santa Monica Office As a social-first brand, VidCon’s social media handles play an integral role in the marketing team’s overall objective of promoting ticket sales for live events, tune-in for virtual events, and growing brand awareness and engagement with its key audiences year round. As the Social Media Manager you will be responsible for oversight of all social media handles, which includes (but is not limited to) the following: • Develop and maintain VidCon’s social strategy across a variety of platforms, inclusive of creating and maintaining a content calendar and generating social-first creative for the platforms they oversee, • Establish strategy on a platform by platform basis with the goal of growing audiences and engagement with fans, potential attendees across audience tracks, creators, brands, executives, talent agents and more., • Produce innovative creative that is consistently on-trend and relevant. Find new and engaging ways to speak to our various constituencies across different platforms., • Ideate new social-first promotional contests and/or campaigns with the objective of driving engagement and/or ticket sales, • Play an active role in building “1 to 1” relationships with our social audience by interacting with followers in an authentic way where it makes sense., • Be the eyes and ears of VidCon at live events, covering what is happening in real time on VidCon’s social handles with the objective of driving impressions, engagement, and FOMO, • Establish success metrics/KPIs and report regularly on how our strategy measures against them., • Analyze all organic social media efforts and translate data and anecdotal/qualitative observations into recommendations to pivot strategy accordingly to drive further success, • Play a key role in the ongoing establishment and evolution of VidCon’s editorial voice, ensuring all communications are positively and authentically reflecting the VidCon brand, • Collaborate with VidCon’s Creator Partnerships Team and creators and their talent managers to engage Featured Creators across their platforms in support of VidCon and VidCon’s objectives., • Monitor follower commentary and feedback in an ongoing way, flagging both good and bad things as necessary to the executive team., • Track trends in social media platforms, tools, applications, channels, design, and strategy, • Ability to oversee SEO (search engine optimization) and generation of inbound traffic is a plusQualifications Qualifications • College degree in a marketing or business-related field or equivalent work experience, • Minimum 5 years of experience in the oversight of social media for a brand, • At least 3 years of experience within a major entertainment, media, or advertising/marketing company, • Proficiency in Photoshop, Canva, and video editing, • Comprehensive knowledge of the digital media landscape, its creators, its culture, and its fandom., • Expertise in use of and growing audiences on Instagram, TikTok, Snapchat, Facebook, YouTube, and LinkedIn, • Working knowledge of social media content management and analytics tools., • Excellent analytical, written, and oral communication & presentation skills, • Familiarity with VidCon a huge plus Attributes for Success: • Demonstrated love for social media and a deep knowledge of its past, present, and future, inclusive of the ins and outs of each platform. Focus on emerging platforms., • Experience with talking to various audiences with an ability to move them to action., • A forward thinker with a positive attitude, willingness to be collaborative, and an ability to be solutions-oriented and flexible., • Demonstrated creativity, innovation, and initiative, specifically in the social space., • Strong strategic, tactical, and linguistic skills., • Deadline and detail oriented with an ability to multitask and prioritize time and tasks, • Ability to thrive in a fast-paced, dynamic work environment., • Willingness to work hard and have fun! Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000 — $75,000 USD based on experience. This posting will automatically expire on 12/15/2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job DescriptionDescription: RESTAURANT MANAGER Pay Rate Range: $70K - $85K Company Overview: José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of our brands. Position Summary Lead and manage the service teams to offer a world-class culinary experience. Take ownership of the restaurant; ensure the restaurant operates beautifully, efficiently and profitably every shift and every day. Exemplify gracious hospitality and sincere respect in all interactions. Maintain open lines of communication and a positive work environment. Continue to be a student of our concept and the industry by seeking out opportunities to learn more and improve. Be a dedicated teacher committed to developing the hourly team. Position reports to the General Manager. Job Functions/Responsibilities Lead Service • Develop, coach and consistently execute service standards., • Impact service by being on the floor during peak service times., • Earn the confidence of the team by consistently running a smooth shift., • Exemplify professionalism and enlightened hospitality in all interactions and especially in difficult situations., • Develop strong team relationships by demonstrating a strong work ethic and willingness to assist each team member., • Clearly communicate expectations and hold individuals accountable., • Provide both positive and constructive feedback to the team in a timely manner and document when appropriate., • Actively recruit top tier talent., • Treat potential employees with the same sense of hospitality and respect as employees and guests. Execute training program consistently for hourly employees., • Seek out opportunities to communicate Jose Andres Group's vision to team, guests, students, vendors and community in a clear and positive manner., • Lead by example., • Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues., • Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality., • Create a positive work environment by demonstrating no tolerance for negative behaviors., • Understand, practice and teach policies and procedures., • Communicate any major facility or operational emergencies to GM immediately., • Maintain a detailed daily log to communicate between shifts and prevent issues from reoccurring. Regularly conduct service team meetings., • Provide a safe, clean, organized and sanitary work environment., • Understand and ensure all ABC laws, Health Standards, federal and state laws are met., • Understand and execute restaurant plan to stay within department budgets and maximize profits., • Actively manage inventory and waste., • Demonstrate proficiency in end of shift cash management., • Effectively manage service labor, scheduling and payroll., • Proficiency with tools such as Craftable , Open Table and Point of Sales systems., • Position requires a minimum of 2+ years of restaurant management experience and 5+ years of restaurant experience., • Requires developed communication skills, both verbal and written., • Most tasks are performed independently or in a team environment with the employee acting as a team leader., • Ability to maintain compliance with all local, state and federal laws and regulations., • Extensive knowledge of upscale or fine dining service and sales skills., • Ability to supervise, train and motivate multiple levels of employees., • Ability to assess/evaluate other employees’ performance in a fair and consistent manner., • Extensive knowledge of food industry, restaurants and competitive markets., • This position will spend 100% of the time standing or walking., • Must be able to stand and exert well-paced mobility for up to 8 hours in length., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift up to 15 lbs. on a regular and continuing basis., • May be required to lift trays of food or food items weighing up to 30 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests and employees., • Requires manual dexterity to use and operate all necessary equipment., • Required to work nights, holidays and weekends. JOSÉ ANDRÉS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Bahamas and of course our original home, Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase José's passion for telling the stories of a culture through food. José Andrés Group is an equal opportunity employer.

Job DescriptionSalary: Cloudbox is a global IT managed service provider (MSP) with a specific focus on financial services and similar high-demand industries. We provide fully outsourced IT built around top-tier public cloud and SaaS technologies, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support. This is a dynamic and fast-paced environment that needs people with a can do attitude and a commitment to excellence. Role Description We are hiring a Project Manager to join our Project Management team, reporting directly to the Head of Projects and Procurement. This position supports the successful execution of client-facing and internal projects, delivering 7-star service to our clients. The role will focus primarily on onboarding new clients in the USA, while also supporting projects across regions including the United Kingdom, South Africa, and other areas where Cloudbox operates. Key Responsibilities What youll do: Kick projects off the right way with all the proper steps. Figure out whos who and keep stakeholders in the loop. Hand out tasks and make sure they get started on time. Keep an eye on how things are going compared to the plan. Chase down anything thats lagging behind. Build and tackle snag lists as you go. Update our project tools so everyone knows whats up. Help the Head of Projects hit deadlines and budgets. Chat with clients about how things are rolling. Team up with folks inside and outside the company to get stuff done smartly. Keep track of decisions, lessons learned, and other key docs. Pitch in on making handy guides like one-pagers or flowcharts. Essential Skills Youll fit right in if youve got: A reliable, go-getter attitudeyoure someone who just gets it done. A knack for putting customers first, asking smart questions, and really listening. Solid communication skillsboth talking and writingfor a worldwide crowd. A team-player spirit with a big dose of positivity. An eagle eye for details. Nothing slips past you. A quick-learning mindset and excitement to pick up new skills or certificates. A love for processes that make things smooth and spot-on the first time. The ability to stay cool when things heat up. The ability to handle multiple projects simultaneously Qualifications A formal project management qualification is essential. Microsoft (or other) certifications are an advantage. Experience 5+ years' MSP experience or in a fast-moving technology organisation. Previous experience in a high-energy IT role is an advantage. Previous experience with financial services clients is an advantage. Location This role is based in Manhattan and will be primarily an office-based role with a possible hybrid /work from home. Working Hours The successful candidate will be expected to work a standard 45-hour week Monday to Friday (8am to 5pm). Some flexibility may be required from time to time as workload, project requirements or to support our clients in different time zones. Benefits Cloudbox will provide all benefits required by law alongside a 401K, added medical support, training and development support as well as a wellness benefit. Other Successful candidates will be subject to full background checks and vetting. Cloudbox offers a challenging, enjoyable, and open work opportunity to disciplined self-starters who can manage themselves. You will be expected to embody Cloudboxs core values, which are (the successful applicant will almost certainly be strong in these values): No jerks. Make tomorrow better. Remarkable service. Honesty and respect. Exceptional communication. This document describes the principal purpose and main elements of the role. It is a guide to the nature and main duties of the role as they exist currently but is not intended as a comprehensive or permanent job description and does not form part of the contract of employment.

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Job title: Administrative Assistant Reports to: Program Director / CFO FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: May 2020 POSITION SUMMARY: The Administrative and Accounting Assistant ensures the efficient day-to-day operation of the office and support the work of management and other administrative staff. The Administrative Assistant will assist with purchasing/inventory functions according to established procedures, funding source DHS or as directed by Management. He/she supports all departments including in the maintenance of information systems for record keeping and reporting. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain a system for efficient record keeping, regulatory compliance and reporting., • Maintains a filing system including Discharge Charts, Building Rosters and Sign In/Out sheets., • Log room and ACS inspections and maintain filing system., • Maintain system for communicating incident reports to caseworkers, logging incident reports and follow-up, and communicating incidents through the DHS CARES platform for reporting., • Update office binders as directed by management., • Maintains employee phone list and outside contacts list., • Keep records up to date and manage dead filing according to protocols., • As needed, develop new systems to assist with the efficient management of records., • Answer incoming phone calls, record messages and makes follow-up calls., • Represent Highland Park CDC in a positive, welcoming manner when interacting with clients, vendors, and all other internal and external stakeholders., • Ensure that urgent messages / issues are communicated in a timely manner to appropriate parties via a phone call or text as needed., • Support the administration of human resources and operations functions., • Assist with new employee orientation., • Obtaining new-hire documents as needed from candidates and new hires., • Email the IT department to coordinate technological needs for new hires and terminations (email set up, computer, phones, etc.)., • Help employees regarding access to the HRIS system as needed., • Leverage organizational skills to efficiently coordinate and manage organizational communications., • Schedule appointments and maintain appointment documentation and calendars either electronically or manually., • Process and receive internal and external mail., • Schedule appointments for Director and staff members, assist with monthly Shelter / Highland Park CDC Calendar., • Arrange inter office meetings, reserve office space., • Coordinate and process shipping via UPS, FedEx, USPS, and other means as needed., • Receive, open and sorts incoming mail., • Process and/or create merge mailings and mass mailings to employees when necessary (for information distribution, etc.)., • Ensures there is adequate inventory and stock of various supplies., • Maintains a system for ensuring there is an adequate inventory and a system for ordering supplies in an efficient manner., • Adheres to all purchasing policies for ordering supplies., • Coordinate with vendors, including but not limited to for technology repairs and maintenance., • Email IT department to set up new hires with technological needs and termination., • Coordinate with IT Department and Phone System department to resolve problems., • Perform administrative support tasks:, • Creates and / or revises various forms and reports., • Type correspondence as requested and as needed., • Coordinates the maintenance and repair of office equipment., • Distribute paychecks/ paystubs., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Administrative Assistant is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats , such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Administrative Assistant:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Administrative Assistant (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Administrative Assistant will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description:\n\n Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02). Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressin

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., • Conducts a psychosocial assessment to determine the individual needs of the client., • Carries an assigned caseload of residents/clients., • Performs all concrete casework requirements and referrals., • Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., • Resolves client incident reports and complaint reports as required., • Participates in all required consumer hearings and discharges., • Tracks client progress, make periodic report of each case, and analyze results of service plans., • Develops and implements a treatment plan; tracks progress and evaluates outcomes., • Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., • Participates in weekly supervision meetings for case and administrative consultation., • Handles emergencies as they arise; arranging for medical care or other services., • Attends agency or professional group seminars for on-going development., • Attends staff meetings as requested., • Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Preferred Education & Experience:, • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Case Manager is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Case Manager:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Case Manager (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Case Manager will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date