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Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

\n • Day-1 Medical, Dental, Vision Benefits for eligible colleagues\n, • Competitive Pay\n, • Paid Time Off\n, • Flexible Holiday Time-Off & Flexible Scheduling\n, • Instant access to earned wages with PayActiv\n, • Enhanced benefits: pet, home & auto insurance & more\n, • 401(k) plan options available\n, • Bonus earning opportunities\n, • Growth potential opportunities\n, • Employee Discount at Bloomingdale’s & Macy’s Stores\n\n \n\n \n \n About\n \n \n \n \n \n \n \n Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of b \n \n \n \n Job Overview\n \n \n \n \n \n \n \n The responsibility of the Asset Protection Investigator (API) is to support Asset Protection Management in the implementation and execution of all necessary asset protection programs as directed. This includes executing the internal investigations program and assisting in the execution of the external investigations program, components of the shortage control and safety programs. The API is responsible to impact the reduction of inventory shortage and controllable losses in their assigned location. The API is responsible to conduct and resolve quality internal investigations utilizing all tools and resources provided in accordance with all company policies and procedures as it pertains to internal investigations, confidentiality and record retention. To be successful, the API must consistently demonstrate the following essential functions. \n \n All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive. \n \n \n \n \n \n \n Essential Functions\n \n \n \n \n \n \n \n \n • Ability to develop investigations through exception reporting and trend analysis.\n, • Responsible for internal case management, including the initiation, investigation, and timely conclusion of internal investigations.\n, • Execute the Internal Investigations Program inclusive of conducting investigations and interviews bringing cases to resolution. Ability to analyze cases to identify areas of opportunities and make recommendations to process to prohibit future losses.\n, • Perform in person and phone integrity interviews.\n, • Develop open lines of communication with Executives and Store Staff. Build relationships within location in order to generate leads.\n, • Work with Asset Protection Manager to execute the internal strategy.\n, • Effectively handle multiple tasks and projects through to completion while demonstrating the ability to communicate the findings clearly and effectively.\n, • Effectively present data for prosecution and/or to business partners.\n, • Assist in the execution of the External Protection Program following all policies and procedures as they pertain to apprehensions, CCTV usage, and record retention etc.\n, • In conjunction with APM and Store Leadership communicate the shortage action plans and shortage programs within store.\n, • Provide a safe environment for customers and associates. Ensure compliance to the safety program.\n, • Administer and enforce the policies and standards of the company.\n, • Network with local law enforcement and mall management.\n, • Represent Bloomingdale’s in court proceedings when necessary.\n, • Perform necessary administrative tasks as assigned by AP Management.\n \n \n \n \n \n \n \n Competencies\n \n \n \n \n \n \n \n \n • Bachelor's Degree from a 4-year college or university.\n, • At least 2 years direct experience in Asset Protection.\n, • Experience in conducting internal investigations and interviews, Wicklander-Zulawski Certified preferred.\n, • Ability to read, write, and interpret documents/reports. Excellent written and verbal communication skills.\n, • Basic math functions such as addition, subtraction, multiplication, division and analytical skills.\n, • Strong analytical and problem-solving skills. Ability to manage projects and prioritize next steps with diverse peer and senior teams.\n, • Must be able to work independently with minimal supervision.\n, • Possess a working knowledge of the physical security aspects of the job including, but not limited to exception reporting systems, CCTV, alarms, EAS, and access/key control.\n, • Must be a team player and have the ability to deliver constructive feedback.\n, • Must be able to maintain a positive attitude during stressful situations.\n, • Ability to balance competing priorities. Strong follow–up skills and sense of urgency.\n, • Highly organized and has the ability to adapt quickly to changing priorities.\n, • Ability to handle multiple tasks effectively.\n, • Ability to work a flexible schedule based on store and company needs inclusive of nights, weekends, and overnights.\n, • Must be available to respond to store emergencies at off hours including alarm calls.\n \n \n \n \n \n \n \n Physical Requirements\n \n \n \n \n \n \n \n \n • This position involves regular walking, standing, sitting, hearing, and talking.\n, • May occasionally involve stooping, kneeling, or crouching.\n, • May involve close vision, color vision, depth perception, and focus adjustment.\n, • Involves use of hands and fingers for typing on keyboard and using a mouse.\n, • May be a need to move or lift items approximately 10 pounds\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.

About • Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities Job Overview The Bartender's primary responsibility is to provide caring hospitality in a full-service restaurant environment by preparing and serving alcoholic beverages according to company, Health Department, and State and Federal regulations. Essential Functions • Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on the premises and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol, • Follow Food Division Standards and Best Practices and maintain work area/equipment in accordance with Health Department, • Prepare and present all beverages following recipes and merchandising standards, • Possess a strong working knowledge of wine, beer, and the varieties of alcohol, • Educate, sample, and serve customers food and beverage, • Service multiple customers and communicate customer requests or concerns to manager on duty, • Account for all product served by balancing and recording all sales, turning in accountability forms, charge slips, and cash, • Operate POS system to ring in customer orders and control the flow of cash, • Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area, • High School Diploma or equivalent required, • 3-5 years related experience, • Must be at least 21 years old to serve alcohol., • Previous restaurant/hospitality experience is preferred., • Bartending certifications and training are preferred., • Ability to effectively plan and execute strategies., • Ability to monitor and maneuver workflow to achieve priorities., • Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders., • Frequent use of computers and other office equipment., • Must be able to use a calculator and make change using American monetary units., • Requires close vision, color vision, and ability to adjust focus., • Frequently lift/move up to 25lbs. This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities, • Employee Discount at Bloomingdale's & Macy's Stores About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of thought and opinion while having a lot of fun along the way. Job Overview The Bartender's primary responsibility is to provide caring hospitality in a full-service restaurant environment by preparing and serving alcoholic beverages according to company, Health Department, and State and Federal regulations. Essential Functions • Adhere to company policy and State and Federal regulations regarding service of alcohol including taking all steps necessary to ensure proper age of all persons consuming alcohol served on the premises and refusing to serve any person who appears to be intoxicated or might become intoxicated from consuming additional alcohol, • Follow Food Division Standards and Best Practices and maintain work area/equipment in accordance with Health Department, • Prepare and present all beverages following recipes and merchandising standards, • Possess a strong working knowledge of wine, beer, and the varieties of alcohol, • Educate, sample, and serve customers food and beverage, • Service multiple customers and communicate customer requests or concerns to manager on duty, • Account for all product served by balancing and recording all sales, turning in accountability forms, charge slips, and cash, • Operate POS system to ring in customer orders and control the flow of cash, • Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area, • High School Diploma or equivalent required, • 3-5 years related experience, • Must be at least 21 years old to serve alcohol., • Previous restaurant/hospitality experience is preferred., • Bartending certifications and training are preferred., • Ability to effectively plan and execute strategies., • Ability to monitor and maneuver workflow to achieve priorities., • Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders., • Frequent use of computers and other office equipment., • Must be able to use a calculator and make change using American monetary units., • Requires close vision, color vision, and ability to adjust focus., • Frequently lift/move up to 25lbs. This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

Role Summary We're looking for a Customer Success Manager to join our fast-growing team and serve as the trusted partner for our small business customers. This is an early-career role where you'll spend most of your day on calls helping business owners adopt our tools, solve problems, and grow their businesses. You'll build relationships, prevent churn, and ensure customers see real value from our platform-all while developing your skills in a supportive, high-energy startup environment in our Brooklyn office. What you'll do • Make a minimum of 30 customer calls per day, balancing training, proactive outreach, and retention conversations., • Build strong, trust-based relationships with small business owners (our "pros")., • Help customers adopt tools like websites, SEO, ads, and AI features by making them simple and accessible., • Drive retention by preventing churn, recovering delinquent accounts, and delivering creative solutions., • Manage competing tasks and priorities effectively in a fast-paced, dynamic environment., • Capture customer feedback and share it with product, engineering, and support teams. What we're looking for, • 1+ years of early career experience delivering on scoped responsibilities with coaching., • Strong verbal communication; confident and comfortable on customer calls., • Tech-savvy and able to learn new platforms quickly., • Patient and empathetic when working with customers who have low tech familiarity., • Strong time management and organizational skills., • Growth mindset: open to feedback, eager to improve, and adaptable in a startup setting. Who you are, • A natural relationship builder who enjoys talking with people every day., • Someone who thrives in high-energy, fast-changing environments., • Comfortable following established guidelines, but quick to ask questions when things are unclear., • Able to handle simple tasks independently while seeking support for more complex situations., • Excited to grow your skills, learn from experienced peers, and make an impact early in your career., • Willing and excited to work 5 days a week in our Williamsburg, Brooklyn office! Hiring Process, • Recruiter Screen, • CX Team Lead Screen, • Live Role Play, • Cofounder Screen What we offer, • $65k base salary ($80k OTE) + equity package, • Full Medical, Dental, and Vision Health Coverage, • Computer and workspace enhancements, • 401(k) plan (non-matching), • Unlimited vacation, 9 company holidays, including election day, and 1 personal volunteer day a year, • Company-paid Wellhub membership for fitness and wellness, • Dinner covered with Uber Eats + a stocked kitchen to keep you fueled, • Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros Our Values, • No Bullsh*t: We create meaningful results for our customers and drive growth for our team-ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose., • Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth-even when it doesn't go as planned., • One Team, One Dream: We tackle challenges together with creativity, and an open mind-always seeking solutions and embracing fresh ideas to win as a team., • Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect-because great ideas come from everywhere., • Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact., • Boom!: We take time to celebrate each other's achievements, big and small-at work and in life-because shared success fuels lasting momentum. And we end all team meetings in a "Boom!" About Topline Pro We're building an AI-powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly. Topline Pro was co-founded by Nick Ornitz (CEO) and Shannon Kay (COO), with an excellent team of 120+ rockstars and plans to expand further in 2026. We serve thousands of local service businesses and were named one of the top 50 Tech Companies building for SMBs in 2023 and 2024. We're YC-backed and well-funded, with several years of runway, and we've experienced rapid growth over the past year. We're in a phenomenal position to scale, with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point, where the groundwork is laid, and the path to massive impact is clear. We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply. Topline Pro is committed to building an inclusive workplace and assembling a team from diverse backgrounds. We ensure that individuals with disabilities receive reasonable accommodation throughout the application and interview process. We strongly encourage applications from underrepresented candidates and those from nontraditional backgrounds.

Job Description Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather., • Assist Security guards when needed., • Conduct monthly house meetings., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator F80, • Requires the ability to work late nights, weekends and revolving shifts. The building requires 24-hour coverage., • Food handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • This position requires coverage 24 hours 7 days a week., • Shift schedules for staff may be revolving at times to ensure staff coverage., • This position may require working shifts longer than 8 hours. All employees who work overtime will be paid accordingly under state and federal law., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request and assessed on a case by case basis. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… The Pastry Cook is a very precise position. You are executing recipes for all of the outlets and plating banquets while maintain a clean work station. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that goes to all of the outlets making sure that every time it taste the same so we have consistent product. All in all just make sure it’s delicious., • Precision. The art of baking and pastry is all about being exact. If you are a little off in your measurements it could make a big difference in the final products., • Communication is key! You are the first line; everything comes from you if we are low on something let us know. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend, • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of Pastry experience, • Great team player with the ability to create excellent working relationships across the group, • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members, • Be able to use matric measurements, • Can build cakes and plate banquets, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise, • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place, • Organization, your mise en place, is en place, • Able to change direction and work on multiple project aspects at once as needed, • Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel management #LI-onite

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description *Please note: We are looking for candidates with PR agency or relevant experience (ie currently employed as an AAE or AE at a PR Agency) with a demonstrated background in Global Health and/or Development (non-profits, NGOs, etc) Working at Global Health Strategies means that you’re passionate about social and economic justice and see these goals as inseparable from public health and global development. You have ambitious, out-of-the-box ideas and know-how to roll up your sleeves and get the job done. You’re always seeking a better solution and the next opportunity to drive change. New challenges wake you up. You may be early in your career, but you’re ready for responsibility and influence. You believe in the power of human stories and evidence to change hearts and minds, and you’re at home in both worlds. You’re an excellent written communicator. You know that hard work and organization is behind every victory. Everything is a learning opportunity. You surround yourself with diverse perspectives and people who inspire you to be better. You pay it forward by supporting others. Teams are more seamless, productive, enthusiastic and creative with you on them. For you, no job is too big, no task too small. You want a job that’s not a 9-to-5 obligation, but a purpose-driven environment with great people (and the occasional office-wide lip sync video). And we would be thrilled to have you. This role is based in New York City, with an expectation of 3 days per week in the office. About the Role Our Associates are exceptional researchers and content producers. As the backbones of their teams, they know how execute effectively while bringing fresh ideas to their work. Specific responsibilities include: Communications • Making complex concepts accessible and actionable to a wide audience through key messages, fact sheets, social media posts and creative digital materials, • Getting journalists excited about an issue or announcement by identifying the right media contacts, drafting compelling pitches and press releases and maintaining relationships, • Elevating the voice and expertise of high-level influencers by writing opinion pieces at key moments, prepping them for interviews, drafting speeches and talking points for events, • Identifying strategic moments and new champions to influence target stakeholders and amplify our clients’ strategic goals, • Getting partners on the same page through careful coordination, relationship management and message alignment, • Getting partners, influencers and decision-makers in the same place by supporting high-level events, including identifying invitees and speakers, developing agendas or presentations, and managing the logistics, • Building new coalitions of support for an issue with dedicated outreach, organization and relationship management, • Keeping tabs on all the moving pieces of your work and the broader project, often in a fast-paced environment, • Over-communicating with managers on progress and challenges, • Liaising with and supporting clients and key partners, • Tracking project team monthly activities and account deliverables, • Organizing team calendars and travel logistics, • Increasing your efficiency as you become familiar with the team, work and issue area, • Bachelor’s degree, • Current related experience at a PR Agency as an AAE or AE, • 1-3 years of continuous work experience in communications, • Foreign language skills (French or Spanish, in particular, are a plus but not required), • International work experience, • Communications, public relations or journalism experience, • Public health, global development or campaign experience, • Master’s degree in a related field Resumes submitted with a cover letter will be reviewed with priority

Job DescriptionField Electrician, Residential Service Operations Imagine a homeowner calling with lights flickering before a family gathering. You arrive in a well-stocked take-home truck, diagnose the cause, and walk them through practical options—repair today, plan for replacement, consider financing, and add a service agreement to prevent a repeat. You leave with a fixed issue, a safer home, and a customer who asks for you by name next time. If this is the kind of impact you want to make, Service Professionals in Union, NJ is the place. Who We Are We’re a family-owned, New Jersey-focused home services company (electrical, plumbing, heating, and cooling). We’re not a franchise—we’re your neighbors—and we’re building a team where pros can do their best work and grow. Your Mission • Own residential service and repair—from complex troubleshooting to lasting solutions., • Protect homeowners by identifying risks early and preventing breakdowns., • Educate customers with clear choices: repair vs. replace, financing, and service agreements., • Drive personal performance by tracking KPIs and meeting revenue/service goals.Why You’ll Love It Here, • Earnings potential: $25–$50/hour base, plus uncapped bonuses—top performers often reach $100,000–$200,000+., • Benefits that matter: Company-paid health and dental with deductibles covered; 401(k) for full-time teammates., • Tools to win: Take-home truck, gas card, and dispatch-from-home convenience., • Growth culture: We promote from within—bring ambition, and we’ll open doors., • Balanced rotation: On-call roughly once every 12–15 weeks., • Consistent pipeline: We invest in local marketing to keep the schedule full (hours not guaranteed).What You Bring, • Proven residential service experience diagnosing real in-home issues, • Knowledge of safety requirements and local electrical codes, • Valid driver’s license and clean driving record, • Fluent English communication, • Ease with technology—ServiceTitan, iPads, and digital invoicing This role involves sitting, standing, walking, kneeling, squatting, stooping, handling controls, hearing, and talking. You’ll reach with hands/arms, climb ladders, and work in hot/cold conditions, including crawl spaces. Regularly lift 50+ lbs. Specific vision abilities include close vision and the ability to adjust focus. Outdoor work occurs during multiple New Jersey seasons. Core Skills • Electrical Installation Apply today and build something remarkable with us in Union, NJ.

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job DescriptionAbout Clarion At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows—scheduling, billing, prescription refills—so healthcare teams can focus on actual patient care. We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company. Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication. We've raised $5.5M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered. Why Join Us? * Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup * Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients * Cutting-edge tech frontier: You'll design both visual and voice experiences for breakthrough AI technology that's transforming healthcare communication * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture What you'll be working on * Own our entire design language: Define Clarion's brand identity across all touchpoints—from marketing website to product interfaces to sales materials—ensuring we stand out in healthcare * Design AI voice experiences that feel human: Craft conversation flows, dialogue scripts, and interaction patterns that make our AI agents sound natural, empathetic, and trustworthy to patients * Create intuitive product interfaces: Build dashboards and tools that make complex AI capabilities feel simple for overwhelmed healthcare teams * Bridge the visual and auditory: Design cohesive experiences where what customers see perfectly complements what patients hear during AI conversations * Build our design system from scratch: Establish visual guidelines, component libraries, and voice interaction patterns that scale as we grow * Ship brand experiences at startup speed: Create everything from pitch decks to product demos to conference materials that make healthcare buyers stop and pay attention Requirements * 3+ years of design experience: Portfolio showing both brand and product design work, with ability to create cohesive experiences across mediums * Full-stack designer: Comfortable moving from brand strategy to UI design to copywriting within the same day * Systems thinker: Can create scalable design frameworks for both visual and conversational interfaces * Figma fluent: Expert-level proficiency in design tools, with ability to create everything from logos to prototypes * In-person collaboration: Excited to work from our NYC office daily You are a good fit if * You believe great design spans all senses—what people see, hear, and feel when interacting with a product * You're fascinated by making AI conversations feel natural and human, not robotic or scripted * You can write copy that sounds like a compassionate healthcare worker, not a tech company * You want to own both how Clarion looks and how it sounds to millions of patients * You're excited to define a brand that stands out in the sea of sterile healthcare tech * You measure success by both user delight and business impact Interesting Design Challenges * Make AI feel human: Design voice scripts and interfaces that help patients trust they're getting real help, not talking to a robot * Smooth handoffs between AI and staff: Create seamless transitions when a conversation needs to move from AI to a human without confusing or frustrating the patient * Simplify complex healthcare workflows: Turn chaotic medical processes into clean, intuitive designs that busy staff can use without training * Show conversations clearly: Design dashboards that help staff quickly understand what happened in AI-patient calls and spot important issues * Give staff the right amount of control: Build systems that let healthcare teams oversee AI agents without creating extra work or slowing things down * Connect what's heard with what's seen: Make sure the AI's voice conversations match perfectly with what staff see on their screens What we offer * Direct mentorship: Work closely with our founding team and shape both product and brand direction from day one * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, daily team lunches * Team culture: Quarterly retreats and monthly team events that build real connections in our close-knit NYC team * Impact at scale: Your designs—both visual and voice—will directly improve healthcare access for millions Interview Process We'll get back to you within 24 hours after each step: * First Chat (20 min) [Virtual]: Quick conversation about your design philosophy and experience in complex product spaces * Portfolio Review (45 min) [Virtual]: Walk us through 2-3 projects that showcase your design process from research to shipped product * Design Exercise (Take-home): Tackle a real challenge we're facing around AI-patient communication interfaces * Team Day (Half-day) [In-Person]: Visit our NYC office for a collaborative design session, meet the team, and see how we work together If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $120K - $160K

Job Description This is the perfect job for a recent LIFE SCIENCES GRAD who is looking for a career in sales. No professional sales experience required. This remote role will allow you to primarily work from home and cover a multi state territory in and around the East Coast. It is ideal if you work from within the East Coast time zone. Base pay + Quarterly bonuses + Remote + Other competitive benefits WHO ARE WE Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system. Founded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, Gene Capture, and a software tool called Trailmaker, for data analysis. Parse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory. THE POSITION As a Sales Development Representative (SDR), you will be a critical part of our success working closely with your Technical Sales Manager (TSM) and Account Executive (AE) to co-execute a sales strategy across academic, biotech, and pharmaceutical customers. You will perform discovery calls and conduct short presentations with the goal to engage with potential customers, uncover their needs, match product and service, generate excitement and interest, and develop meetings for your TSM and RAM. This role has set targets for calls you make and meetings you set, and yes, you can over achieve these goals. We are passionate about career progression and in this position, you will be provided a clear path for commercial promotions. Candidates should have strong technical skills, a passion for sales and talking with customers, the ability to develop and manage customer relationships, and a drive to overachieve. Gaining a deep understanding of Parse's products and the single cell market will be critical to your success. This role is remote in nature and is seldom expected to travel and/or visit accounts in person. IN THIS POSITION, YOU WILL • Be responsible for achieving sales objectives across a geography, developing new business, and generating potential customer leads at new accounts who have an interest in our single cell RNA sequencing products, • Generate and manage a high volume of calls and zoom meetings (target of 30 calls per day), • Become an expert in using lead development software, specifically LinkedIn Navigator, Crunchbase, and SciLeads, • Maintain a CRM process that include calls and conversation notes, • Be skilled and consistent with research and follow-up, • Effectively communicate value proposition and technical advantages to customers, • Continually develop technical knowledge related to new, emerging, and related single cell research, • Display a high degree of professionalism both internally and externallyFOR THIS POSITION, WE LOOK FOR, • A minimum of a Bachelor's in biology/genomics or a related field, • Strong desire to develop a career in life science sales, • Previous molecular biology lab experience, • Excellent communication skills - written & verbal, including phone communication skills, • Self-motivation and a strong ability to work autonomously and effectively manage tasks and goals without constant supervision, • Having a home office within the East Coast US Time ZonesJOB CONDITIONS, • This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively., • Regular communication and collaboration with team members will occur virtually through zoom meetings, instant messaging, and email. As part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably. #LI-Remote To meet the health and wellness needs of our team, Parse offers a comprehensive benefits package for all full time employees, including: • Medical, dental, vision, and Rx (prescription) coverage beginning on the 1st day of the month following your start date. Parse covers 90% of the monthly premiums for employees, and 60% for dependents., • A 401(k) program with no waiting period to participate, • Basic life insurance and short and long-term disability coverage. Monthly premiums for both are covered at 100% by Parse., • Flexible spending account (FSA) options for medical, dependent care, and commuter expenses, • A transportation program (Seattle only), • 12 paid holidays annually and a winter holiday break, • A generous time off policyMarket Pay Range - Exact compensation offered will be determined based on the candidate's education, experience, skills, and geographic location, and may vary for candidates in regions with significantly different market conditions.$55,000—$65,000 USD

Job Description Job title: Intake Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: January 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Supervises staff. Participates in training and evaluation of work performance of staff and volunteers., • Participates in-group training sessions in first aid, security techniques., • Facilitates and coordinates the intake process for all incoming residents in accordance with DHS., • Maintains the house log, prepare incident reports, and serves as mediator for client disputes., • Conduct weekly unit inspections for ACS and new born 0-12 months., • Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations., • Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles., • Conducts required periodic fire drills, informs staff of safety and building policies and procedures., • Records and reports maintenance needs to violations of the building and fire codes to the program Director., • Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers., • Attends staff meetings as requested., • Assist Security guards when needed., • Conduct monthly house meetings., • Maintains food logs, handles food delivery and handles meal delivery to clients., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required and, • 2 years of supervisory or management experience, • Certification in First Aid, CPR, • Fire Safety Coordinator, • Food Handlers Certification, • Preferred Education & Experience:, • Bachelor’s degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Sunday, revolving shift for 24 hour coverage., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the House Manager/Intake Specialist is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the House Manager/Intake Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the House Manager/intake Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The House Manager/Intake Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description We're hiring Associate Brokers to help small and mid-sized businesses discover financing solutions that support their growth. This is an entry to mid level sales role focused on connecting with business owners, identifying their funding needs, and introducing them to commercial lending options. No finance or sales experience required—we'll teach you everything you need to know. Our top performers earn $400,000-$600,000 annually, and senior advisors with teams exceed $1,000,000 per year. We're looking for drive, discipline, and the willingness to learn. If you're ready to work hard and build a high-income career, we'll show you how. WHAT YOU'LL DO Daily Responsibilities: Make 300-600 outbound call attempts per day to business owners using our automated power dialer Introduce commercial financing solutions to businesses that may need capital Ask qualifying questions to understand if we can help their business Schedule follow-up calls and coordinate with our processing team Learn from senior advisors who will help you close deals while you develop your skills Build relationships with clients who come back to you for future financing needs Your Development Path: Months 1-3: Complete training, practice scripts, make calls, and observe senior advisors closing deals Months 4-6: Start closing deals with mentor support while building your pipeline Months 7-12: Close deals more independently and develop repeat client relationships Year 2+: Build a book of business with recurring clients and referral partners High Performers: Opportunity to mentor new reps and eventually lead your own team EARNING POTENTIAL Commission-Based Compensation First 3-6 months: $10,000-$40,000 (learning phase, building skills) Months 6-12: $40,000-$80,000 (gaining momentum, closing consistently) Year 2: $80,000-$200,000 (established client base and referral network) Years 3+: $150,000-$400,000+ (leveraging book of business) Top Performers: $400,000-$600,000+ annually Team Leaders: $1,000,000+ annually Additional Compensation: Commission rate increases as you hit performance milestones Monthly and quarterly bonuses for exceeding goals Income from repeat clients who return for additional financing Team leadership bonuses for those who advance to management COMPLETE TRAINING & SUPPORT We Teach You Everything: Step-by-step training on all financing products (term loans, lines of credit, equipment financing, etc.) Sales scripts and conversation frameworks you can follow How to handle objections and common questions Product knowledge, credit basics, and lending fundamentals Daily coaching and feedback to help you improve Mentorship Program: Assigned mentor who is a top-earning advisor ($500,000+) Senior advisors will close deals for you while you learn the process Shadow successful reps to see what works One-on-one coaching sessions weekly Group training calls and workshops Tools & Technology: Power dialer system that automatically calls leads for you (no manual dialing) CRM platform to track your calls and manage your pipeline (we'll train you) Scripts and talk tracks to guide your conversations Lead lists provided, you don't have to find your own prospects Operational Support: Back-office team handles all loan applications and paperwork Processing team coordinates with lenders and manages approvals You focus on calling and building relationships, we handle the rest WHO WE'RE LOOKING FOR You don't need experience, but you do need: ✓ Willingness to make calls - This role requires making 300-600 call attempts daily (our dialer automates most of this) ✓ Thick skin - You'll hear "no" a lot; you can't take rejection personally ✓ Coachability - You're willing to follow our proven process and accept feedback ✓ Self-discipline - You can work from home without someone watching over you ✓ Goal-oriented - You're motivated by hitting targets and earning commissions ✓ Consistency - You understand success comes from showing up and doing the work every day ✓ Positive attitude - You stay motivated even when things are challenging Great Backgrounds for This Role: Customer service representatives looking to earn more Retail or restaurant workers ready for a career change Recent graduates who want to build a high-income career Athletes who understand discipline and repetition Military veterans transitioning to civilian careers Anyone with strong work ethic who's tired of limited income potential WHAT TO EXPECT The first 3-6 months will be the hardest because you're learning and building your pipeline. Most people quit during this phase. But here's what happens if you stick with it: You'll start closing deals and earning real commissions ($2K-$15K+ per deal) You'll build confidence and your calls will get easier You'll develop a client base that comes back to you repeatedly Your income will grow and become more predictable over time You'll have the skills to earn a six-figure income for the rest of your career IS THIS RIGHT FOR YOU? This is NOT for you if: You need a guaranteed paycheck regardless of performance You're not comfortable talking to people on the phone You want a typical 9-5 job where you do the minimum and go home You give up easily when things get hard This IS for you if: You're tired of working hard at low-paying jobs with no upside You want control over your income and schedule You're coachable and willing to learn a new skill You can handle rejection and stay positive You're ready to put in 6-12 months of hard work to build something real Apply today and take the first step toward a career without limits. High Rise Capital is an equal opportunity employer committed to building a diverse team of financial professionals across the United States. Requirements Daily Requirements: Must be in the office, no remote available. Looking for an immediate hire. Make 300-600 outbound call attempts per day using our power dialer Implement our scripts and sales process consistently Update CRM with notes from your calls Attend training sessions and coaching calls Benefits • Training & Development, • Free Food & Snacks

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job Description Job title: Administrative Assistant Reports to: Program Director / CFO FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: May 2020 POSITION SUMMARY: The Administrative and Accounting Assistant ensures the efficient day-to-day operation of the office and support the work of management and other administrative staff. The Administrative Assistant will assist with purchasing/inventory functions according to established procedures, funding source DHS or as directed by Management. He/she supports all departments including in the maintenance of information systems for record keeping and reporting. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain a system for efficient record keeping, regulatory compliance and reporting., • Maintains a filing system including Discharge Charts, Building Rosters and Sign In/Out sheets., • Log room and ACS inspections and maintain filing system., • Maintain system for communicating incident reports to caseworkers, logging incident reports and follow-up, and communicating incidents through the DHS CARES platform for reporting., • Update office binders as directed by management., • Maintains employee phone list and outside contacts list., • Keep records up to date and manage dead filing according to protocols., • As needed, develop new systems to assist with the efficient management of records., • Answer incoming phone calls, record messages and makes follow-up calls., • Represent Highland Park CDC in a positive, welcoming manner when interacting with clients, vendors, and all other internal and external stakeholders., • Ensure that urgent messages / issues are communicated in a timely manner to appropriate parties via a phone call or text as needed., • Support the administration of human resources and operations functions., • Assist with new employee orientation., • Obtaining new-hire documents as needed from candidates and new hires., • Email the IT department to coordinate technological needs for new hires and terminations (email set up, computer, phones, etc.)., • Help employees regarding access to the HRIS system as needed., • Leverage organizational skills to efficiently coordinate and manage organizational communications., • Schedule appointments and maintain appointment documentation and calendars either electronically or manually., • Process and receive internal and external mail., • Schedule appointments for Director and staff members, assist with monthly Shelter / Highland Park CDC Calendar., • Arrange inter office meetings, reserve office space., • Coordinate and process shipping via UPS, FedEx, USPS, and other means as needed., • Receive, open and sorts incoming mail., • Process and/or create merge mailings and mass mailings to employees when necessary (for information distribution, etc.)., • Ensures there is adequate inventory and stock of various supplies., • Maintains a system for ensuring there is an adequate inventory and a system for ordering supplies in an efficient manner., • Adheres to all purchasing policies for ordering supplies., • Coordinate with vendors, including but not limited to for technology repairs and maintenance., • Email IT department to set up new hires with technological needs and termination., • Coordinate with IT Department and Phone System department to resolve problems., • Perform administrative support tasks:, • Creates and / or revises various forms and reports., • Type correspondence as requested and as needed., • Coordinates the maintenance and repair of office equipment., • Distribute paychecks/ paystubs., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Administrative Assistant is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats , such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Administrative Assistant:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Administrative Assistant (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Administrative Assistant will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description:\n\n Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02). Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressin

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). Product Tes

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). There is no

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). Product Tes

Telecommute (you can work from home, work or school). Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Product Tes

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). A paid Prod

Telecommute (you can work from home, work or school). Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Product Tes

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). A paid Prod

No commute needed if you choose to work from home. No prior study experience is required. Varies by study (GED or High School Diploma recommended but not necessary).

No commute needed should you choose to work from home remotely. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a data en

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

No commute needed should you choose to work from home remotely. Work part-time from home and earn up to $750 per week. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups,

No commute needed should you choose to work from home remotely. Work part-time from home and earn up to $750 per week. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.

No commute needed should you choose to work from home remotely. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Call Center Representative Agent - Part Time

No commute needed should you choose to work from home remotely. Work part-time from home and earn up to $750 per week. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Gr

No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Work part-time from home and earn up to $750 per week.