DENTAL ASSISTANTS and front desk receptionist
5 days ago
Denver
Job Description Family Medicine Clinic for Health Equity Discount Dental Services Colorado Alliance for Health Equity and Practice (CAHEP) 5250 Leetsdale Dr. Suite# 110/112, Denver, CO 80246 Tel: 303-954-0058 ext-400 Fax: 303-997-6325 Job description duties and responsibilities : Clinic Name: Discount Dental Services-CAHEP Name of employee /contractor: Evelyn R.Lopez DOB:04/19/1998 Job Position: Dental Assistant/ Front Desk in dental office Job Brief Front Desk in Dental office: As the Dental Office Front Desk, responsible for managing patient records, scheduling appointments, and handling patient billing and insurance claims and good customer service, excellent communication skills, and the ability to multitask in a fast-paced environment. Knowledge of dental terminology and procedures assigned as per Dentist and Dental Hygienist. Dental Assistant Duties and Responsibilities: The Dental Assistant responsible for general dental clinic administrative work and maintenance, as well as completing lab work under the direction of the dentist. The Dental Assistant’s primary responsibility is to prepare the examination rooms for appointments by sterilizing instruments and ensuring all necessary equipment is ready for the dentist. They also assist the dentist during their procedures by handing them instruments and anticipating their needs throughout the appointment. The Dental Assistant may also be responsible for greeting patients as they arrive, submitting billing details to the insurance company and scheduling the patient’s next appointment before they leave the clinic. Other duties and responsibilities include: • Update and maintain client’s dental records, • Perform routine dental cleanings and assist the dentist with complex dental procedures, • Take and process X-rays of patients, • Schedule patient appointments and follow –up of patients., • Take billing and insurance details from patients, • Advise patients on recommended oral hygiene, • Enter the offsite patient data in to EMR and create excel sheet., • Offsite oral screening camps if any from CAHEP organization., • Answer the voice message calls of the clinic and schedule patients accordingly., • Maintain the patient consent forms and treatment consents as per the procedures assigned by Dentist and Dental Hygienist and take signature from patients as needed., • Maintain up to date dental and dental hygienist guidelines policies in the dental office as per the Colorado state dental board standards., • Knowledge on dental incident report during dental treatment, • Sanitize the dental chairs before and after the dental procedures., • Blood borne diseases or systemic diseases and allergies are assigned in red tag in the treatment consent paper or EMR chart to familiarize the provider., • Biweekly water test and spore test is required and follow the guidelines of the manufactures., • Daily suction the chairs and for the extraction procedures immediately after the procedure rendered to reduce the clog in the suction pipes., • Community grants application for CAHEP organization., • Knowledge in Spanish interpreter for the patient needed for dental services., • Maintain the emergency dental kit in dental office and guidelines., • Maintain volunteer hours in the paper or web portal to track hours. Responsibilities and Duties: • Manage and update patient records with scanned copies in patient folders., • Schedule patient appointments and follow-ups., • Handle patient billing and process insurance claims., • Coordinate with dental staff to ensure smooth operation of the office., • Answering phone calls and emails in a professional and courteous manner., • Provide excellent customer service to patients., • Assist with other administrative tasks as needed and co-ordinate with co staff., • Spanish interpreter services as needed or required to the clinic for the purpose of improving patient dental care., • Offsite oral screening health fair camps organizing and conducting as per the CAHEP programmer advisor team., • Maintain and enter the offsite patient data in to EMR and create the excel sheet for offsite patients., • Maintain and record punctuality in time as discussed and its management and incase of day -off kindly let the management know one day before., • Assist in dental instrument packing and sterilization ., • Check Medicaid claims and pre authorizations of the patients including reclaim submissions., • Maintain the front desk area in a healthy atmosphere and no patients soliciting in the reception., • Maintain the patient dental consent forms and treatment consents and referral forms including the dental incident report in the office as per the state of Colorado standards and up to date in different languages possible., • Recall the Medicaid patient periodically and schedule the appointments and create the Medicaid excel report for the follow up., • Check Medicaid and private insurance eligibility and maintain HIPAA guidelines., • Maintain the OSHA standard policies and clinical standard guidelines ., • Staff needed to be up to date vaccinated to be free from blood borne pathogens., • Maintain and organize the patient consent forms and attain the health fair camps as needed based on CAHEP requirements to serve the communities. 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