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Job DescriptionGarden City, NY/Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Decide what your 9-5 looks like and control your financial future. COMMISSION:Year one earnings can range $65K-$100K [USD] with potential to exceed $150K-$250K in year two! What you put it is what you get out. B2B SALES: Sell print and digital ad products & solutions, with commissions and immediate earned bonuses. No ceiling on growth! ENTREPRENEURS: Be the sole Publisher for your neighborhood, enjoying full autonomy and schedule flexibility (turnkey business model). Your Role: Meet: Call on and conduct in-person meetings with business owners and showcase community highlights through your publications and online presence. Sell: Create a powerful branding program for local businesses using our multi-channel approach (print, digital, website, listings, reputation management, etc.) Grow: As an Independent Contractor, benefit from professional training and ongoing support, a community in itself! Commit: Being a better version of yourself daily is in the name. This role takes grit & perseverance. Join a Proven Leader: Recognition: Voted one of Glassdoor's Best Places to Work 2025! Growth: Contribute to 1,400 community publications across North America, reaching billions digitally! LET'S GO!: Ready to make an impact? Apply today and start building your future with Best Version Media! A Few Notes: >Reliable transportation, a laptop, internet connectivity, and a phone are highly recommended for Publishers' success. >For Canadian Applicants: This role does not earn points toward Permanent Residency. Desired Skills: B2B Sales; Community Marketing; Digital Marketing; Digital Advertising; Print Advertising; Sales Experience; Cold-Calling; Entrepreneurship; Collaboration; Self-driven; Client Prospecting; Culture Champion Company DescriptionRecent BVM Awards: Glassdoor's Best Places to Work (2023) Great Place to Work Certified (2020 - 2023) Top Workplaces USA (2021, 2022 & 2023) Company of the Year - Advertising, Marketing & PR (CEO World Awards; 2021 & 2022) CEO of the Year, Kevin O'Brien - Advertising, Marketing & PR (CEO World Awards; 2022) Executive of the Year, Kevin O'Brien - Advertising, Marketing & PR (CEO World Awards, 2022) Best New Product, Service or Solution of the Year, BVM Sports (CEO World Awards; 2021) Employer of the Year - Advertising, Marketing & PR (Stevie Awards; 2020, 2022) Fastest-Growing Company of the Year (Best in Biz; 2020 & 2021) Most Resilient Company of the Year (Best in Biz; 2021) Milwaukee's Best and Brightest Companies to Work For (NABR; 2020, 2021 & 2022) Top Workplaces (Milwaukee Journal Sentinel; 2020, 2021 & 2022) Best Places to Work (Milwaukee Business Journal; 2020 & 2021) American Inhouse Design Awards (GDUSA; 2020 - 2023) Graphics Excellence Awards (Great Lakes Graphics Association; 2020, 2021 & 2022) American Graphic Design Awards (GDUSA; 2021) Future 50 Awards (BizTimes Media; 2022 & 2023)Recent BVM Awards:\r\n\r\n\r\nGlassdoor's Best Places to Work (2023)\r\nGreat Place to Work Certified (2020 - 2023)\r\nTop Workplaces USA (2021, 2022 & 2023)\r\nCompany of the Year - Advertising, Marketing & PR (CEO World Awards; 2021 & 2022)\r\nCEO of the Year, Kevin O'Brien - Advertising, Marketing & PR (CEO World Awards; 2022)\r\nExecutive of the Year, Kevin O'Brien - Advertising, Marketing & PR (CEO World Awards, 2022)\r\nBest New Product, Service or Solution of the Year, BVM Sports (CEO World Awards; 2021)\r\nEmployer of the Year - Advertising, Marketing & PR (Stevie Awards; 2020, 2022)\r\nFastest-Growing Company of the Year (Best in Biz; 2020 & 2021)\r\nMost Resilient Company of the Year (Best in Biz; 2021)\r\nMilwaukee's Best and Brightest Companies to Work For (NABR; 2020, 2021 & 2022)\r\nTop Workplaces (Milwaukee Journal Sentinel; 2020, 2021 & 2022)\r\nBest Places to Work (Milwaukee Business Journal; 2020 & 2021)\r\nAmerican Inhouse Design Awards (GDUSA; 2020 - 2023)\r\nGraphics Excellence Awards (Great Lakes Graphics Association; 2020, 2021 & 2022)\r\nAmerican Graphic Design Awards (GDUSA; 2021)\r\nFuture 50 Awards (BizTimes Media; 2022 & 2023)

Job Description Are you an experienced Epic Professional Billing Analyst looking to make an impact in healthcare IT? We are seeking a skilled EPIC Physician Billing Analyst to join our team in Hicksville, NY (moving to Garden City, NY). In this role, you'll configure, maintain, and optimize the Epic Professional Billing (Resolute PB) module to ensure accurate billing, claims processing, and reimbursement for physician and provider services. This position requires 5 days onsite during training, then transitions to a hybrid schedule: Mondays, Tuesdays, and Fridays in-office. Key Responsibilities • Configure, customize, and maintain the Epic Professional Billing module (Resolute PB)., • Manage charges, benefit engines, workqueues, collection agency workflows, and statement processing., • Analyze and improve revenue cycle workflows to optimize efficiency and compliance., • Act as the primary Epic PB support contact for end-users, troubleshooting billing and claims issues., • Provide end-user training and education on Epic PB features and workflows., • Maintain compliance with Epic updates, coding standards (CPT, ICD-10), and claim formats (X12 4010 to 5010)., • Bachelor's Degree in Computer Science, IT, Computer Engineering, or related field., • Epic Professional Billing Certification required., • 3+ years of hands-on Epic PB experience including charge router, workqueue configuration, benefit engine, and estimates., • Strong knowledge of healthcare revenue cycle, medical billing codes, CPT, ICD-10, and insurance procedures., • Proficiency in system configuration and troubleshooting tools., • Excellent communication, problem-solving, and analytical skills., • Experience with both professional billing and hospital billing workflows., • Ability to collaborate with IT, finance, and clinical staff to improve billing processes., • Medical, Dental, and Vision Insurance (BCBS), • 401(k) Retirement Plan, • Flexible Spending Account (FSA), • Tuition Reimbursement Program, • Location: Hicksville, NY (transitioning to Garden City, NY), • Schedule: Onsite during training, then hybrid (3 days in office), • Interview Process: On-site interview with the President and the VP/CFO

Job Description ONSITE Epic Physician Billing Analyst needed to work for a rapidly growing medical company in Hicksville, NY. An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Qualified candidates will have Bachelor's degree, Epic Certification in Professional Billing, strong knowledge/experience with healthcare revenue cycle processes and training. THIS POSITION IS ONSITE 5 DAYS! Key responsibilities: • Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player., • MUST WORK ONSITE

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Wear proper and clean company uniform. Sales Inquiry Handling: • Receive incoming sales inquiries, whether by phone or in-person visits., • Use pre-established guidelines to determine the appropriate staff member to handle each sales inquiry. Administrative Support: • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Accept maintenance work orders. Resident and Guest Support: • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Performs other duties and/or assists in other departments as assigned by Supervisor, Executive Director or Manager on duty. Emergency Response: • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Maintain home base at the front desk during an emergency. Adherence to Policies and Regulations: • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: Skills: EPIC, Epic Physician Billing Analyst, Epic Professional Billing Analyst, Billing Analyst, Epic's Professional Billing Module, Charge Router, Workqueue Configuration, Collection Agency Workflows, Statement Processing, Benefit Engine, Estimates, Configuration, Troubleshooting, X12 4010 to 5010, ICD-9, ICD-10, CPT, Healthcare Revenue Cycle Processes, Medical Billing Codes, Insurance Procedures • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy. Powered by JazzHR AAunIkfnaB

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Tek Express is a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations; specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast. The Commercial Foodservice and Refrigeration Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Commercial Foodservice and Refrigeration Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service. Responsibilities: • Troubleshoots and repairs commercial kitchen and refrigeration equipment., • Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation., • Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers., • Completes service tickets according to procedures., • Tracks truck stock to ensure needed parts are stocked on vehicle., • Sustains service vehicle, tools, and uniforms to Tech24 standards., • Sets a positive example for less experienced and/or new technicians by being a Company advocate., • Follows all company policies and procedures, particularly regarding safety. Qualifications: • Valid driver's license and acceptable driving record, • 3-5 years of related experience, • Superb customer service skills, • Dependable and able to work independently, • Standard computer skills, • Own industry’s standard hand tools, • Ability to travel extensively within the region, • Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size), • Mechanically inclined with a hunger to learn new techniques and approaches, • Universal EPA certification preferred Benefits: • On demand training and full trouble shooting support., • Company sponsored and manufacturer’s training, • Company uniforms, phone, vehicle, and gas card, • Medical, vision, and dental insurance and short-term disability plans, • Company paid long term disability and life insurance, • Paid time off and paid holidays, • 401(k) retirement savings plan with Company match and immediate vesting Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit

Job Description Are you a Certified HVAC/Refrigeration Technician looking for a place to build your career - not just another job? We are looking a Journey Level Refrigeration Technician for full-time, year-round commercial service work in and around the Westbury, NY area. Looking for the right job is tough. Come join us, and you won't need to look again! We are seeking career-minded techs who are ready to start their last job and enjoy the work/life balance we offer for years to come! With full benefits, paid holiday/sick/vacation time, room for growth, and team that has your back, this is the place for you! Apply now! RESPONSIBILITIES: · Maintain, diagnose, and repair multiple types of refrigeration systems, as well as all mechanical and electrical components related to the equipment (such as self-contained coolers and freezers, single and rack systems, etc.) · Perform minor plumbing repairs on refrigeration equipment, including walk-in drain lines, case drain lines, cooling towers and water-cooled condensers · Inspect plumbing, electrical, and refrigeration systems and identifying specifications that are required · Perform preventative maintenance and repairs for HVAC and Refrigeration · Collaborate directly with grocery store managers and store directors · Quote equipment repairs and recommend replacement when necessary · Maintain proper van stock, tools and safety equipment on work van SKILLS: · Good judgement for use of supplies and materials in refrigeration repairs · Attention to detail and critical analysis for diagnostics and work performed · Professional communication skills · Mechanical aptitude QUALIFICATIONS: · 2+ years prior HVAC/R experience · Be available for ON CALL work as needed · Ability to pass a physical/drug screen/background investigation/ driving abstract as needed BONUS POINTS: · Universal EPA License • Electrical License · 2-3 years of grocery refrigeration / HVAC experience · Related education/certification in HVAC and refrigeration industry It's time you take the first step into your last job! If you're done wasting time in the wrong place, apply now!

Job Description EPIC Physician Billing Analyst Hicksville, NY Must be a US Citizen or Green Card holder • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player. Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., 2. Do you have Certified in Epic Professional Billing., 3. Do you have 3+ years of experience and expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., 4. Do you have Experience with system configuration and troubleshooting tools., 5. Do you have Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., 6. Do you have Familiarity with the differences between professional billing and hospital billing., 7. Do you have Knowledge of medical coding systems like CPT and ICD-10., 8. Must be a US Citizen or Green Card holder.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, well-polished and upbeat Concierge Greeter to create an exceptional first impression of our community for those who visit our busy front desk. The attitude, demeanor and knowledge you exhibit in this key resident- and guest-facing position must reflect the excellence of our service and the core values of our brand. You will be in direct contact with residents, resident families, other guests and team members. So, at all times, we expect to you be friendly, courteous and positive, ensuring these encounters are always pleasant and professional. In this role you will be essential in representing the personality of The Bristal. The loving care, attention to detail and superior customer service you bring to your responsibilities as Concierge Greeter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). Additional responsibilities include: • Answering and redirecting incoming calls with the utmost in professionalism and positivity, • Taking accurate and courteous phone messages and rapidly and patiently responding to requests by residents, • Greeting all visitors warmth and kindness as they enter the community and completing information cards on all appropriate inquiries, • Responding to all resident, guest and team member inquiries in a polite and timely fashion, • Ensuring all emergencies are handled promptly and appropriately, • Keeping the front desk sign in/ sign out logs accurate and up to date, • Clear and confident speaking voice, both in person and over the phone, • Cheerful, upbeat, positive and professional demeanor, • Must be alert and attentive to details, situation and emergencies, • Strong but patient and pleasant communication skills, • Familiarity with MS Office (Excel, Word and Outlook) preferred, • Able to communicate fluently in English, both orally and in written communications, • Must always be respectful and polite to residents, guests and fellow team members, • Must be able to work a flexible schedule

Job Description Reception and Greeting: • Welcome visitors, prospective residents, and family members with a warm and courteous demeanor., • Answer incoming phone calls promptly and professionally with the approved company greeting, screen all calls after transferring to the appropriate person or department., • Take accurate messages as necessary., • Provide general information about the assisted living community and its services to callers and visitors., • Monitor all visitors, third party providers and residents and ensure that they sign in and out of community., • Operate and use appropriately the radio communications system., • Accept /sign for overnight packages and call department to inform them of the delivery., • Make PA announcements as required by administration., • Receive incoming sales inquiries, whether by phone or in-person visits., • Assist with administrative tasks, such as maintaining the visitor log, managing incoming and outgoing mail, Sort and distribute interoffice mail., • Ensure that the front desk area and lobby is tidy and presentable., • Accept monthly Resident rent checks on behalf of the accounting office., • Engage with prospective residents and their families to understand their needs and interests., • Provide assistance to residents and their families with their inquiries, requests, and concerns., • Offer guidance and information on community activities, events, and amenities., • Help coordinate transportation for shopping, doctor appointments, banking and activity trips and maintains concierge handbook., • Make trip reminder calls to residents as directed by Director of Resident Services and/or Director of Recreation, • Follow established protocols to handle emergency situations, including contacting the appropriate team members, emergency services, or family members., • Knowledge of security/fire alarm systems and procedures., • Monitor security and emergency call systems., • Knowledge of appropriate response to emergency situations., • Comply with all organizational policies, procedures, and regulations, including privacy and confidentiality guidelines., • Stay updated with information related to the assisted living community's services.