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It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Corporate Investment Banking (CIB) Finance Product Control Vice President manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team. * Manages and monitors any large project or process implementation within the Finance function. * Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact. * Directs and guides accounting teams by reviewing financial information, reporting, and disclosures. * Ensures compliance and regulatory standards are met within the department. * Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to CFO Director. * Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. * Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management. * Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures. * Collaborates with other finance department managers to support overall department goals and objectives. * Advises senior management on the best practices needed to meet defined goals and objectives. * Manages projects and initiatives as requested by senior management. * Establishes and maintains collaborative relationships with internal and external stakeholders. * Improves existing processes and practices within the Accounting department. * Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates. * Coaches, reviews, and delegates work to junior professionals as needed. * CIB Pipeline Manager oversees the end-to-end flow of banking transactions, client onboarding, or technical projects, ensuring efficient delivery from initiation to completion. They act as a central coordinator between business lines, technology, and risk management to meet strategic goals, optimize workflows, and enhance the client experience. * Project and Workflow Management: Manage the lifecycle of banking products or client onboardings, tracking progress through structured project plans, ensuring adherence to timelines, and maintaining high-quality delivery. * Strategic Planning & Execution: Collaborate with senior leadership to implement business strategy, create operational workflows, and manage capacity, ensuring that new transactions are aligned with firm-wide goals. * Stakeholder Coordination & Escalation: Act as a central point of contact for internal teams (Relationship Management, Operations, Technology) and clients, handling escalations regarding delays or service issues. * Risk and Compliance Control: Ensure all deals or operational processes meet regulatory, security, and internal risk standards, including developing controls to maintain compliance. * Data Analytics and Reporting: Provide metrics on pipeline performance, portfolio analytics, and progress reports to leadership to drive decision-making. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's Degree: Accounting, Finance, Business Administration or equivalent field. - Required. * Master's Degree: Accounting, Finance, Business Administration, or equivalent field. - Preferred. * 3+ Years Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required. * Advanced accounting practices and procedures, including US GAAP/IFRS and regulatory reporting standards. . * Ability to lead, influence and direct peers, subordinates and management. * Ability to make effective decision making on complex matters. * Ability to convey a sense or urgency and drive . * Ability to multi-task and meet strict deadlines. * Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed. * Ability to adjust to new developments/changing circumstances. * Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. * Ability to maintain and report on confidential information in an appropriate manner. * Strong interpersonal, supervisory, and customer service skills required. * Strong attention to details and can analyze information quickly. * Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. * Excellent written and oral communication skills. * Excellent analytical, organizational and project management skills. * Results oriented; ability to work efficiently and meet strict reporting deadlines. Certifications: * CPA : (Certified Public Accountant) - Desirable It Would Be Nice For You To Have: * Experience in Corporate and Investment banking, Operations, or Product Control within financial services * Experience in Microsoft Office products. * Skills: Strong analytical and organizational abilities, proficiency in data analysis, and experience with CRM or project management tools. * Communication: Ability to influence stakeholders without authority and articulate strategic goals to various teams. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $145,000.00 USD Maximum: $195,000.00 USD We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. ___ Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ___ to discuss your needs.

Offering $10,000 Sign-On Bonus for Full-Time Dentists At Tend, we’re doing dental differently — replacing the obstacles of traditional dental care with hospitality, comprehensive diagnostics, and moments of Surprise and Delight. For many of our members, we’re the first practice where they’ve felt genuinely at ease about their oral health. That trust is an extraordinary opportunity, and a real responsibility. As a Dentist at Tend, you’ll deliver best-in-class clinical care in a modern, thoughtfully designed studio. You’ll be busy from day one, treating a well-booked schedule of members across a full scope of operative, restorative, and cosmetic procedures — supported by an experienced clinical and operational team. We diagnose the whole person, looking beyond decay and gum disease to malocclusion, occlusal wear, and sleep-disordered breathing, so members leave informed, respected, and in control of their care. Depending on your experience and interests, this role offers the opportunity to focus on delivering exceptional clinical care as an Associate Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates, and hold the standard for your studio. Our model is built for driven dentists: those who want to grow clinically, take on complex cases, lead with confidence, and be rewarded for high performance. You’ll be part of a collaborative, energized team that’s raising the bar for dentistry — and having fun doing it. Compensation & Earning Potential Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency. All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with: Associate Dentists: 30–40% of adjusted productionLead Dentists: 32–40% of adjusted production, reflecting their expanded clinical leadership and impact Lead Dentists are also eligible for a monthly studio performance bonus, tied to key clinical and operational KPIs. What You’ll Do Clinical Excellence & Scope of Practice (All Dentists) • Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment, • Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care, • Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient, • Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance, • Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road, • Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care, • Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate, • Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program, • Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities, • Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible, • Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care, • Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why, • Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care, • Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience, • Mentor and coach dentists, hygienists, and dental assistants in diagnosis, treatment planning, and clinical execution to elevate overall team performance, • Lead clinical onboarding, training, and ongoing development of providers, reinforcing Tend standards and best practices, • Partner with the Studio Manager to optimize scheduling, member access, and studio performance—driving both care outcomes and production, • Lead daily huddles and clinical calibrations focused on workflow, member care, and continuous improvement, • Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of care, • Own complex cases and member escalations using our Empathy → Confidence approach — listen actively, recap concerns with warmth, and present a resolution. The provider holds the thread. You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day. Tend Values: • Tend to Others – Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings., • Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, coach others, and raise the bar., • Savor the Ride – Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace., • Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust., • Earn and Give Trust – Earn the confidence of patients and teammates through honesty, transparency, and follow-through., • Lead with Clinical Judgement – Make sound clinical decisions grounded in data, evidence, and patient needs., • DDS or DMD degree from an accredited dental school, • Current, active dental license in the state you’re applying for, • Current CPR/BLS certification, • Active DEA registration, • Associate Dentists - Minimum 2 years of experience (post residency) in private practice, DSO, or similar setting, • Lead Dentists - Extensive clinical experience (typically 6+ years post-residency) and proven ability to lead, mentor, and elevate the performance of dentists within a multi-chair practice environment, • Comfort with modern technology and a willingness to adopt digital workflows, • Invisalign certification, • Ability to sit and stand for extended periods while performing clinical procedures., • Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures., • Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment., • Ability to bend, reach, and maintain ergonomic positioning for patient care., • Occasional lifting or movement of equipment and supplies up to 25 pounds. What We Offer We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend: • 🦷 Dentist Equity & Partnership – Opportunity to invest alongside Tend and share in our growth, • 🎓 CE & Professional Development – Virtual and in-person CE opportunities and internal clinical forums, • 🛡️ Malpractice Insurance – Full coverage provided at no cost to you, • 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program, • 💰 Plan for the Future – 401(k) plan to help you grow your nest egg, • 💡 Support, When You Need It – Life & AD&D insurance, legal support, EAP, and health advocacy The highest standard of care, anywhere. At Tend, you’ll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that’s not only top-tier — it’s unforgettable. With access to advanced technology and thoughtfully designed studios, you’ll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here — just a shared commitment to doing what’s right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you’re clinical or corporate, you’ll be part of something meaningful — and surrounded by people who care. Tend is an Equal Opportunity Employer. We’re committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy ___.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Training Manager – Fleet Maintenance & Technical Development leads the design, implementation, and continuous improvement of Interstate Waste Services’ company-wide maintenance and operations training programs. This role ensures alignment with IWS’s World Class Maintenance standards, safety culture, and operational excellence goals. The manager oversees technical training for refuse trucks, tractors and trailers, heavy equipment, and support assets, fostering technician skill development, compliance, and performance improvement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Develop, implement, and manage a comprehensive technical training curriculum for all maintenance positions across asset classes., • Establish and maintain competency matrices, certification programs, and technician development paths., • Coordinate OEM and vendor-based training programs with partners such as Mack, Peterbilt, Battle Motors, Heil, McNeilus, CAT, Volvo, etc., • Integrate LMS and TMT Fleet Maintenance data to track training effectiveness on KPIs such as PM compliance, breakdown percentage, and labor efficiency., • Conduct shop audits and skill assessments to validate training adoption and identify development needs., • Collaborate with Safety and Compliance to ensure all technical training includes OSHA, DOT, and environmental compliance components., • Lead the development of leadership training for Maintenance Managers and Directors focusing on coaching, team building, and KPI management., • Develop and utilize reports and dashboards to communicate training metrics and improvements to executive leadership., • Support acquisitions and new shop integrations with rapid training and onboarding programs., • Required: High School Diploma with 7+ years of progressive maintenance or training experience., • Proficiency in Microsoft Office Suite and Learning Management Systems (LMS)., • Ability to analyze data from TMT or comparable fleet software to measure training effectiveness., • Strong communication and presentation skills., • Knowledge of safety regulations, OSHA, and DOT standards. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $100,000.00/Yr. Salary Range Maximum: USD $140,000.00/Yr.

Prime Staffing is seeking a travel nurse RN Manager for a travel nursing job in Belleville, New Jersey. Job Description & Requirements • Specialty: Manager, • Discipline: RN, • Start Date: 05/18/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel About the Position Specialty: RN – Nurse Manager Experience: 2–3 years of clinical leadership experience required License: Active State or Compact RN License Certifications: BLS – AHA (other certifications may be required based on unit) Must-Have: Strong leadership, critical thinking, and team coordination skills \n Description: The Nurse Manager is responsible for overseeing daily nursing operations within a designated unit. This includes supervising nursing staff, coordinating patient care, managing budgets and schedules, and ensuring compliance with healthcare standards. Works collaboratively with interdisciplinary teams to enhance quality outcomes and staff performance. \n \n Requirements \n Required for Onboarding: \n\n • Active RN License\n We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.

Prime Staffing is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in Bronx, New York. Job Description & Requirements • Specialty: NICU - Neonatal Intensive Care, • Discipline: RN, • Start Date: ASAP, • Duration: 14 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel About the Position \n Specialty: Registered Nurse – NICU (Neonatal Intensive Care Unit) Experience: Minimum 2 years of Level III or IV NICU experience required License: Active State or Compact RN License Certifications: BLS, NRP required – include expiration dates Must-Have: All time-off requests must be submitted with the initial application \n Description: We are seeking a skilled NICU RN to provide specialized care to critically ill or premature newborns in a Level III/IV NICU setting. Must be proficient in neonatal resuscitation, ventilator management, and family-centered care. \n This is a 12-hour shift role with weekend, holiday, and possible on-call requirements. Floating to similar acuity areas may be required. Compliance onboarding typically takes 4–6 weeks. A voice and nurse manager interview are mandatory. Missed shifts due to callouts must be made up. \n Requirements \n Required for Onboarding: \n\n • Active RN License\n, • BLS\n We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.

Prime Staffing is seeking a travel nurse RN Psychiatric for a travel nursing job in New York City, New York. Job Description & Requirements • Specialty: Psychiatric, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel About the Position Specialty: RN – Nurse Manager Experience: 2–3 years of clinical leadership experience required License: Active State or Compact RN License Certifications: BLS – AHA (other certifications may be required based on unit) Must-Have: Strong leadership, critical thinking, and team coordination skills \n Description: The Nurse Manager is responsible for overseeing daily nursing operations within a designated unit. This includes supervising nursing staff, coordinating patient care, managing budgets and schedules, and ensuring compliance with healthcare standards. Works collaboratively with interdisciplinary teams to enhance quality outcomes and staff performance. \n \n Requirements \n Required for Onboarding: \n\n • Active RN License\n We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.

Prime Staffing is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in New York City, New York. Job Description & Requirements • Specialty: NICU - Neonatal Intensive Care, • Discipline: RN, • Start Date: 05/18/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, • Employment Type: Travel About the Position \n Specialty: Registered Nurse – NICU (Neonatal Intensive Care Unit) Experience: Minimum 2 years of Level III or IV NICU experience required License: Active State or Compact RN License Certifications: BLS, NRP required – include expiration dates Must-Have: All time-off requests must be submitted with the initial application \n Description: We are seeking a skilled NICU RN to provide specialized care to critically ill or premature newborns in a Level III/IV NICU setting. Must be proficient in neonatal resuscitation, ventilator management, and family-centered care. \n This is a 12-hour shift role with weekend, holiday, and possible on-call requirements. Floating to similar acuity areas may be required. Compliance onboarding typically takes 4–6 weeks. A voice and nurse manager interview are mandatory. Missed shifts due to callouts must be made up. \n Requirements \n Required for Onboarding: \n\n • Active RN License\n, • BLS\n We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The Store Manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained. Have 30-60-90-day check-ins with new team members to discuss progress and opportunities. Workforce Management Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools. Ensure company policies, including appearance and functionality standards, and state regulations are followed. Professional communication and representation of Company brand in all internal and external interactions. Follow Company procedures for product transfers to ensure proper documentation of inventory. Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes. Talent Development Provide technical and product knowledge information to associates and customers, serve as subject matter expert Analyze company provided reporting and identifying skill gaps to address through coaching. #LI-DNP Benefits Included: * Excellent career growth opportunities through on-the-job training and development programs * 401(k) with employer matching * Mental health and life resources * Medical, dental, prescription, and vision plans * Get paid on-demand * Base pay or uncapped commission * Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive Pay Range $78,000 - $88,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 06/30/2026. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match. Job Details: The Store Manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained. Have 30-60-90-day check-ins with new team members to discuss progress and opportunities. Workforce Management Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools. Ensure company policies, including appearance and functionality standards, and state regulations are followed. Professional communication and representation of Company brand in all internal and external interactions. Follow Company procedures for product transfers to ensure proper documentation of inventory. Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes. Talent Development Provide technical and product knowledge information to associates and customers, serve as subject matter expert Analyze company provided reporting and identifying skill gaps to address through coaching. #LI-DNP Benefits Included: * Excellent career growth opportunities through on-the-job training and development programs * 401(k) with employer matching * Mental health and life resources * Medical, dental, prescription, and vision plans * Get paid on-demand * Base pay or uncapped commission * Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive Pay Range $78,000 - $88,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 06/30/2026. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Description Tailor Shop Manager: NYC, Hoboken, NJ & Greenwich, CT alts | Alteration Specialists is looking for a Tailor Shop Manager Alts is looking for a dynamic, professional Tailor Shop Manager, distinguished by their charisma, teaching ability, and professional integrity. This role will include fittings, sewing on the machine, representing your studio internally, building client relationships and using sophisticated tools to make management decisions. This is a full time role in New York, with salary, bonus potential, full benefits, and opportunities for future growth. Responsibilities include: Client Relationship Management and Fittings • Maintain a professional, warm, welcoming studio environment, • Conduct Fittings according to the Alteration Specialists Standard, • Build relationships with clients, influencers, brands and stylists, • Be present and address all client issues in a professional manner – offer creative solutions, • Demonstrate that you are meeting personal production targets, • Teach and develop your tailoring team to be able to deliver on a variety of garments and alterations, • Keep track of production during the day and communicate with front desk, and the larger operations team at the end of each day to ensure documentation is correct and complete, • Communicate with leadership and other locations to ensure that all studios are operating as part of a whole, • Provide management with your team’s schedule on a weekly basis; inform management of any team absences or if timesheets need to be updated, • Represent your studio to the larger organization, advocate for your studio’s needs and be the leading person to assist with rolling out company wide-change at your studio level, • Constantly be evaluating processes that are not efficient and come up with solutions to better optimize our organization, • Encourage respect amongst your team and address unprofessional behavior, • Including tardiness of your team, • Work with HR to distribute all formal write-ups to employees and explain the reason for write-up clearly so the employee fully understands the reason. Hold them accountable to their Performance Improvement plans if applicable, • Distribute work strategically amongst your tailoring staff based on internal forecasting tools and their individual abilities. Distribution should benefit the team as a whole, not any particular tailor or fitter, • Coach all fitters that are unsure or uncomfortable with marking specific alterations or following dialogue that is required to be used during fittings, • Seek opportunities to strengthen the skills of tailors and fitters in your shop to develop a strong team, • Complete full QC on all orders, yours and your team’s before the clients pick up, • Identify tailors in your shop that are making QC errors and work with the Head of Talent Development to assess the best plan of action to correct the errors including developing and administering a training plan, • Welcome new tailors to your shop, show them their station and introduce them to the team. Make sure they are distributed the appropriate work according to their skills and preferences, • Help tailors scan work as necessary and make sure that all work is scanned out by the end of each day. Make sure that their PIN works at your location, • Help facilitate the production report process and communicate production, report discrepancies to the Finance team in one succinct Slack messages, • Have all production reports of your team including yourself signed by Tuesday at 12pm of payroll week, • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are respectful, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You are detail-oriented. You take pride in delivering beautifully altered garments and you meticulously check work for accuracy., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • 10+ years of alteration tailoring experience required, • 4-5 years of general fitting experience required, • 1-2 years of fitting both men's and women's garments required, • Proficiency in English required, • Strong written communication skills required., • 1-3 years of management experience desired Why the Role is Compelling As a Store Manager at Alts, you will play a critical role in the overall success of the store and contribute to a positive and dynamic shopping experience for customers. You will have the opportunity to lead a team, hone your management skills, and grow your career in the retail industry. This is a fantastic chance to join a supportive, goal-driven company with plenty of opportunities for advancement as the brand continues to expand. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. Alts is committed to hiring and rewarding top talent. We value hard work, dedication, and the development of our employees. As part of our team, you will receive competitive compensation, benefits, and ongoing opportunities for personal and professional growth. Compensation • Salary of $65K-85K* with discretionary bonus plan YRpgtAh8oq

Noble 33 Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai. Why This Role: The Assistant General Manager plays a key leadership role in shaping daily operations, team culture, and the guest experience. This position is ideal for an experienced hospitality leader who wants hands-on operational ownership, the opportunity to develop future leaders, and long-term growth within a growing restaurant group. Job Summary: The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, execution, and standards. This role leads teams, upholds service and operational excellence, and ensures company policies, procedures, and financial controls are consistently followed. In addition to day-to-day leadership, the AGM contributes to strategic initiatives focused on driving sales, improving efficiency, controlling costs, developing future leaders, and supporting the continued growth and profitability of the business. Key Responsibilities: Leadership & Team Development: • Lead recruiting, onboarding, training, and development efforts with a focus on building and promoting high-performing teams., • Identify and develop high-potential employees for advancement and leadership growth., • Lead teams daily with professionalism, fairness, and accountability., • Support the General Manager in coaching and developing managers in company. culture, leadership skills, systems, and procedures., • Address and document employee performance issues in accordance with company policies and standard operating procedures., • Organize and lead effective employee meetings and pre-shift communications. Operations & Guest Experience: • Maintain functional proficiency across all front-of-house and back-of-house positions., • Ensure consistent execution of service standards, operational procedures, and brand expectations., • Resolve guest concerns promptly and professionally, exercising sound judgment., • Demonstrate strong knowledge of the employee handbook, employee benefits, and company values., • Ensure compliance with all health, safety, sanitation, and food safety regulations., • Identify and communicate facility maintenance needs to the General Manager and appropriate vendors., • Utilize restaurant systems, technology, and reporting tools effectively. Inventory, Labor & Financial Management: • Establish and maintain inventory par levels and tracking systems to control cost of goods., • Monitor inventory usage, variances, and running totals., • Manage labor costs through effective scheduling, overtime control, and budget adherence., • Enforce cash handling, loss prevention, and anti-theft procedures., • Ensure accurate monthly inventories are completed, reviewed, and submitted on time., • Conduct ongoing labor and cost analysis to support operational efficiency. Financial Controls & Payroll: • Support the General Manager with financial oversight, reporting, and internal controls., • Accurately complete weekly restaurant payroll in compliance with legal and company requirements. Qualifications: • Three (3) or more years of supervisory or management experience., • Three (3) or more years of experience in a full-service dining environment., • Proven ability to lead teams and manage multiple priorities in a fast-paced environment., • Strong work ethic with a consistent sense of urgency, accountability, and ownership., • Professional, polished appearance and demeanor., • Ability to anticipate and respond to guest and team needs., • Working knowledge of cocktails, spirits, and wine preferred., • Availability to work nights, weekends, and holidays., • Ability to stand for extended periods and lift up to 35 pounds. Benefits & Perks: As a full-time employee, you are eligible to participate in a comprehensive benefits package designed to support your health, well-being, and professional growth. Benefits may include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Paid Time Off (PTO), • Life Insurance, • Opportunities for long-term growth within a growing restaurant group Benefits eligibility and details may vary by position and location. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law. If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at . We are committed to providing reasonable accommodations in accordance with applicable law.

Position: Food & Beverage Manager Location: Queens, New York City Salary Range: $70,000–$80,000 + PTO + 401K + Benefits Overview: We are seeking an experienced and motivated Food & Beverage Manager to support and oversee daily food and beverage operations within a full-service hotel in Queens, NYC. This role focuses on delivering exceptional guest experiences, managing day-to-day operations, leading teams, and supporting financial and operational goals across restaurants, bars, and banquet operations. Key Responsibilities: • Oversee daily operations of all food and beverage outlets, • Lead, train, schedule, and supervise food and beverage team members, • Ensure high standards of guest service and hospitality, • Monitor labor, food, and beverage costs to support profitability, • Ensure compliance with health, safety, and sanitation regulations, • Assist with budgeting, forecasting, and inventory management, • Handle guest feedback and resolve service issues promptly, • Support hiring, onboarding, training, and performance management, • Collaborate with culinary and hotel leadership to enhance service and operations Qualifications: • Previous experience in hotel or high-volume food and beverage operations, • Strong leadership, communication, and organizational skills, • Working knowledge of food and beverage service standards and regulations, • Ability to work flexible hours, including nights, weekends, and holidays, • Experience with POS systems and inventory management preferred

Job Description Position Title: Restaurant Manager Salary: $80,000 - $90,000 Other Forms of Compensation: Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary One Wall Street is a dynamic restaurant and events destination where thoughtful hospitality, culinary craft, and memorable guest experiences come together. Serving both everyday diners and private event clients, the space offers a welcoming yet elevated environment for corporate gatherings, celebrations, and special occasions. The Restaurant Manager plays a central role in shaping how guests experience One Wall Street, leading front‑of‑house operations while growing the private dining and events business through relationship‑driven, consultative sales. This role is ideal for a hospitality leader who enjoys building community connections, collaborating across teams, and creating experiences that feel personal, polished, and purpose‑driven. Key Responsibilities • Oversee day‑to‑day front‑of‑house operations to ensure warm, attentive, and consistent guest service, • Support onboarding, coaching, and development of FOH team members in a collaborative, inclusive environment, • Partner with culinary and bar teams to ensure smooth service flow and high‑quality execution, • Monitor guest satisfaction and collaborate on service improvements, • Maintain standards for cleanliness, safety, and compliance, • Serve as the primary contact for private dining inquiries, group reservations, and special event bookings, • Conduct site tours, client consultations, and menu/event planning sessions, • Build lasting relationships with guests, corporate clients, and community partners, • Develop customized event proposals that align with guest needs and restaurant capabilities, • Manage event contracts, deposits, and revenue tracking with accuracy and professionalism, • Achieve sales goals tied to event revenue and commission‑eligible targets, • Lead day‑of-event execution, ensuring guests experience seamless coordination and elevated hospitality, • Collaborate with the culinary team on menu flow, timing, and special requests, • Coordinate staffing plans for private dining and events; ensure all team members are aligned on expectations, • Support post-event follow‑up and guest feedback processes, • Partner with leadership on forecasting, event profitability, and revenue‑driven initiatives, • Assist with calendar management, scheduling, operational planning, and reporting, • Experience in restaurant management, hospitality supervision, or event coordination, • Comfortable managing multiple priorities in a fast‑paced environment, • Strong communication skills and the ability to build positive relationships, • Interest in coaching and leading diverse teams with empathy and collaboration, • Familiarity with event software, reservation platforms, or CRM tools (training available), • A growth mindset and enthusiasm for meeting revenue goals and earning commission Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1534117 Restaurant Associates Michael Abbey [[req_classification]]

Job Description At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We believe the more you lean in in life, the more you get out! We chase greatness, play as one team, and lead with bold action. You'll be part of a team that works hard and cares deeply—where passion and dedication are just as important as skill. At Smashburger, we live by our values: Taste Obsessed – Bring flavor into every shift Premium Experience – Lead Boldly. Deliver Flawlessly Stay Hungry – Literally & Figuratively One Team! One Smash! – Smash Together Do What’s Right – Act with honesty and consistency. If this sounds like your kind of place, we’d love to have you on the team! The Role This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant location. Responsibilities include leading and developing Restaurant Managers, Shift Leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives. What You’ll Do • Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders., • Oversee restaurant operations including staffing, scheduling, onboarding, training, and ensuring teams follow company policies, food safety standards, and operational procedures., • Deliver an exceptional guest experience by modeling service standards, monitoring satisfaction metrics, and resolving guest concerns quickly and effectively., • Manage financial performance by controlling labor, inventory, cost of goods, and operating expenses while adjusting staffing and operations based on sales trends., • Drive restaurant success through strong team communication, community engagement, local marketing initiatives, and continuous improvement of operational performance. What It Takes • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills Why You’ll Love It Here • High-Impact Role: Your leadership will shape the future of Smashburger and drive our success., • Culture of Growth: We believe in leveling up—for our guests, our team, and ourselves., • Work with Passionate People: Our team is all-in, committed to excellence, and ready to smash barriers together., • Competitive Compensation & Perks: Because we value top talent who bring their A-game every day., • Better Benefits: Build a better experience for you!, • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities, • Free uniform *Eligibility based off of time in position and average hours worked *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description We are looking for a Kitchen Manager to ensure all daily activities run smoothly and efficiently. Responsibilities include hiring, managing, and training restaurant team members and ensuring outstanding customer service. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention, and deliver a positive dining experience for our guests. Responsibilities: • Manage and oversee the daily culinary restaurant operations. Perform Open / Mid-Day / Closing duties., • Deliver superior guest service, ensuring guest satisfaction., • Coordinate communication and assist between the front of the house and back of the house staff and managers., • Mentor and coach front of the house and back of the house staff., • Make hiring and termination recommendations to the general manager., • Oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets., • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor., • Arrange for new employees’ proper onboarding (scheduling training, etc.)., • Monitor compliance with safety and hygiene regulations. Job Benefits: • Competitive salary (commensurate with experience), • Performance-based quarterly cash bonus program based off metrics with key financial measures., • 401K with match, • Comprehensive health benefits, • Paid time off (PTO), • Meal benefits, • Excellent room for growth and advancement Requirements: • A minimum of three (3) years of high-volume full service corporate casual dining restaurant., • Familiarity with restaurant management software., • Customer service, communication, and team management abilities., • Ability to work in a face-paced environment and stand and walk for 8 to 10 hours., • Ability to motivate and direct managers and employees effectively. This is more than a job - it’s a leadership opportunity to make a real impact. If you’re ready to bring energy, integrity, and world-class hospitality to the table, we want to hear from you.

Job Description Assistant Manager The assistant manager role provides a training ground for restaurant management. As your leadership responsibilities expand, you will see how your influence impacts the business and your team’s success. Assistant Manager Responsibilities: • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals, • Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals, • Grow and mentor team through training and hiring, • Effectively communicate goals, promotions, business updates, etc, • Leads by example with high standards in customer service, cleanliness and quality, • Utilizes resources for effective training and development of team, • Builds a team through selecting and onboarding new hires, • Takes absolute pride in everything you do and KFC’s values, • Goal-oriented leader that enjoys a fast-paced environment, • Values customer service and positively impacting our guest’s experience, • You must be 18 years old with a valid driver’s license and reliable, personal transportation, • Keep in mind that this is just basic information. You’ll find out more after you apply. Independently –owned franchised or licensed locations may have different requirements and are solely responsible for setting the terms and conditions of employment for their restaurants.

Job Description Join us for an exciting new Mediterranean restaurant, located right by Little Island, and be a key player in crafting unforgettable culinary experiences for our guests. Position Summary: At OfCorsica, the Restaurant Manager is a passionate leader and hands-on operator who champions exceptional hospitality, operational excellence, and team development. This role is responsible for overseeing daily front-of-house operations, supporting guest satisfaction, managing staff performance, and ensuring brand standards are upheld in every shift. The Restaurant Manager is a vital cultural steward of our Mediterranean-inspired service and dining experience. Tasks/Responsibilities: • Lead and supervise all front-of-house team members during service, ensuring seamless execution and guest satisfaction, • Uphold and enforce OfCorsica’s hospitality standards, brand values, and steps of service, • Foster a positive, respectful, and high-performance work environment through training, coaching, and accountability, • Oversee floor operations including opening/closing procedures, table management, and service flow, • Resolve guest concerns promptly and professionally, maintaining a calm and solutions-oriented presence, • Partner with the Culinary and Beverage teams to ensure menu knowledge, food quality, and bar operations meet brand expectations, • Assist in recruiting, onboarding, scheduling, and performance evaluations of FOH staff, • Monitor and manage labor costs, supply usage, and service efficiencies to align with financial goals, • Ensure compliance with all health, safety, and sanitation standards, as well as alcohol service laws and policies, • Support execution of private events, marketing initiatives, and special promotions, • Serve as Manager on Duty (MOD) as assigned, providing clear leadership and direction during shifts, • Participate in regular management meetings, tastings, and ongoing leadership developmentQualifications 3+ years’ experience in a restaurant management or supervisory role, preferably in upscale or high-volume dining * Proven leadership and team development skills with a focus on accountability and service excellence * Strong problem-solving, communication, and conflict-resolution abilities * Knowledge of food, wine (especially Mediterranean regions), and service standards * Comfortable working in a fast-paced environment with strong organizational and multitasking abilities * POS and reservation system proficiency (Toast, Resy/OpenTable, or similar preferred) * Flexible schedule including nights, weekends, and holidays * Ability to walk/stand for long periods and lift up to 50 lbs We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Do you have a passion for not only creating…but maximizing the pleasure of an out of this world dining experience? Are you detail oriented with an eye and awareness of your surroundings and service delivery of your teammates? If so, then we want you to join the team here at Virgin Hotels! The Restaurant Manager orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. The manager of their area is committed to being present on the floor during morning and lunch service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing, • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor, • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise, • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables, • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc. must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a pre-shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Ability to work AM and PM shifts as needed, • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification, • Preferred: 2-5 years’ experience in a full service restaurant, fine dining or lounge in hotels #LI-onsite

Job DescriptionDescription: We’re thrilled to announce the Grand Opening of Motek West Village — a very exciting and unique opportunity to join our team at the start of this new chapter! We’re looking for passionate and driven hospitality professionals who want to be part of something special from day one. Motek, a part of Happy Corner Hospitality collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations. Position Summary: The Restaurant Manager plays a key role in supporting the General Manager by overseeing daily operations, leading and developing the team, upholding brand standards, and delivering consistently exceptional guest experiences while driving sales performance. Responsibilities: • Support day-to-day restaurant operations by maintaining an active floor presence and ensuring compliance with company policies, procedures, and service standards., • Lead, motivate, and support team members through coaching, training, and ongoing performance feedback., • Assist the General Manager with administrative responsibilities, including onboarding documentation, scheduling support, and operational reporting., • Resolve guest concerns professionally and graciously, ensuring positive outcomes and memorable experiences., • Partner with the management team to execute unit goals, drive performance, and support operational and sales objectives., • Monitor service flow and staffing levels to ensure efficiency and high guest satisfaction., • Enforce food safety, sanitation, and workplace safety standards., • Competitive salary., • Wages paid weekly., • Growth opportunity., • 401k savings plans., • Medical, dental and vision insurance., • Commuter benefits., • Employee discounts. Requirements:, • 2–4 years of restaurant management or supervisory experience in a full-service dining environment., • Strong leadership skills with the ability to motivate, coach, and develop team members., • Solid understanding of daily restaurant operations and service standards., • Proven ability to handle guest concerns professionally and with care., • Experience supporting scheduling, staffing, and floor operations., • Working knowledge of food safety, sanitation, and workplace safety standards., • Strong communication, organization, and time-management skills., • Passion for hospitality and delivering exceptional guest experiences.

Job Description Chef Operator [Executive Chef/General Manager] COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K Program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You're an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to help support the next generation of farmers, cooks and chefs! YOU WILL: • Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales., • Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team., • Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged., • Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed., • Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease., • Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same., • Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations., • Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians., • Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans., • Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals., • 3 - 5 years minimum kitchen or operational restaurant management experience., • A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen., • The willingness to roll up your sleeves and pitch in whenever and wherever necessary., • The demonstrated skills to motivate and develop a high-performing team., • The discipline and desire to create systems and organization within fast changing environments., • Excellent communication skills and an eye for detail., • Strong computer skills. You can navigate multiple digital ordering systems with ease., • Ability to learn technological platforms and work systematically with them., • Familiarity with restaurant costing and inventory software., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem. Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status")

Job Description Emmy Squared Upper East Side is looking for an experienced Restaurant Manager to join our growing team and help lead us to continued success! We are looking for a passionate and driven leader who is ready to take their hospitality career to the next step. As part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is an upscale casual full-service restaurant brand with over 20 locations across the U.S., including New York City, Philadelphia, Washington DC, Nashville, Atlanta, and more. We’re famous for our Detroit-style pizza, award-winning burgers, and commitment to providing exceptional guest experiences. This position offers: • Competitive salary, • Quarterly bonus opportunities, • Paid training program, • Comprehensive health benefits package, • Team Leadership: Supervise daily operations, ensuring FOH and BOH teams follow company standards and deliver top-tier service., • Hiring & Training: Assist with recruiting, onboarding, and ongoing staff development to build a high-performing team., • Guest Experience: Be present on the floor, interact with guests, and address service concerns to ensure satisfaction., • Operational Excellence: Monitor food quality, cleanliness, safety, and compliance with health department regulations., • Labor & Scheduling: Help manage labor targets and adjust schedules based on business needs., • Meetings & Communication: Lead pre-shift meetings and team training sessions to maintain alignment and boost morale.Position Qualifications:, • At least 1 year of restaurant management experience in a full-service environment, • Strong leadership, communication, and organizational skills, • Experience with POS, scheduling, and reservation systems (Toast and/or Dolce a plus!), • Ability to thrive in a fast-paced environment and multitask under pressure, • Flexible availability including nights, weekends, and holidays, • Passion for food, hospitality, and creating great guest experiences, • Physically able to lift/carry up to 40 lbs. and push/pull up to 75 lbs. Emmy Squared Pizza is an equal opportunity employer and welcomes candidates from all backgrounds.

Job DescriptionRestaurant General Manager – Staten Island, New York Position Summary: The Restaurant General Manager is responsible for leading all aspects of operations, driving financial performance, and delivering an exceptional guest experience in a high-volume dining environment. This role requires a strategic and hands-on leader who can build strong teams, maintain operational excellence, and consistently achieve business objectives. Key Responsibilities: • Oversee all front- and back-of-house operations, ensuring seamless execution of service and kitchen performance, • Lead, mentor, and develop a management team and hourly staff to build a high-performing, guest-focused culture, • Drive revenue growth and profitability through effective P&L management, cost controls, and sales initiatives, • Ensure an outstanding guest experience by maintaining high service standards and resolving concerns promptly, • Monitor labor, food, and beverage costs to meet or exceed financial targets, • Implement and maintain operational systems, policies, and procedures, • Oversee hiring, onboarding, scheduling, and performance management for all team members, • Ensure compliance with all health, safety, and sanitation regulations, • Analyze key performance metrics and adjust strategies to improve results, • Collaborate with ownership or senior leadership on business planning and executionQualifications:, • 5+ years of restaurant management experience, with at least 2 years in a General Manager role, • Strong financial acumen with experience managing P&L and controlling costs, • Proven ability to lead and develop large teams in a high-volume setting, • Excellent leadership, communication, and problem-solving skills, • Knowledge of food safety standards and local health regulations, • Ability to work a flexible schedule, including nights, weekends, and holidaysKey Competencies:, • Results-driven with a strong sense of accountability, • Passion for hospitality and delivering exceptional guest experiences, • Strong organizational and decision-making abilities, • Ability to thrive in a fast-paced, high-pressure environment, • Commitment to team development and retentionCompensation & Benefits:, • Competitive salary based on experience, • Performance-based bonus opportunities, • Health, dental, and vision insurance, • Paid time off, • Career growth and advancement opportunitiesThis role is ideal for an experienced hospitality leader who can balance operational excellence with strong people leadership while driving consistent business success.

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Practice Associate Career Ladder! Job Summary: The Practice Associate is responsible for ensuring an exceptional patient experience during patient arrival/departure as it relates to registration and appointment scheduling as well as other administrative inquiries ensuring timely services to the patients, their families, and providers. The Practice Associate is part of a team that delivers an exceptional patient experience through Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet patients and visitors and answer telephone calls., • Review the daily and weekly schedule frequently to ensure the accuracy of the visit provider, appointment duration, patient insurance participation status with the visit provider, visit reason, and visit type., • Obtain all required registration and intake information from patients necessary for an efficient check-in process; verify and/or update any new insurance eligibility, benefits, or other information prior to the start of the patient appointment in the electronic health record (EHR); accurately indicate arrivals, cancellations, and no-shows in the EHR., • Respond to financial information inquiries such as explanation of charges, out-of-network benefits, out-of-pocket expenses, and related activities., • Coordinate and schedule office visits and procedures. Schedule ancillary services on behalf of the patient and prepare requisitions., • Schedule follow-up appointments, referrals, and other related tests as requested by the provider in a timely and accurate manner. Obtain prior authorizations and referrals for follow-up care as needed by the insurance plan., • Collect all time-of-service and past-due payments prior to the start of the appointment. Settle cash drawer in the EHR on a daily basis., • Communicate insurance participation, financial responsibility (if applicable), and time of service policy to the patient population., • Perform real-time insurance verification. Inform the patient of insurance requirements for services provided. Escalate cases for resolution as appropriate., • Schedule follow-up appointments during the check-out process as needed., • Initiate registration of new patients in EPIC as needed; all demographics, insurance information, referral/copay requirements, and physician care team information. Conduct follow-ups as needed., • Provide cross coverage as directed by Supervisor/Manager., • Provide general administrative support to physicians and Supervisor/Manager., • Assist with training and onboarding of new staff as directed., • High school diploma or equivalency is required., • A minimum of 6 months of relevant experience., • Working knowledge/proficiency in medical terminology., • Proficiency and/or understanding of medical billing and up-to-date insurance eligibility., • Good organizational and problem-solving skills and the ability to set priorities among multiple competing objectives, tasks, and initiatives are required., • Strong customer service orientation and the ability to deliver consistently exceptional service., • Excellent relationship management skills including, but not limited to, emotional intelligence, interpersonal skills, empathy, and the ability to handle situations with respect, tact, and sensitivity., • Excellent verbal and written communication skills., • Working proficiency with Microsoft Office (Word and Excel) or similar software is required, as an ability and willingness to learn new systems and programs., • Prior experience in a customer service environment is preferred., • Bilingual in Spanish is a plus.

Job DescriptionClient Success Manager (Account Manager)Noor Workforce SolutionsRemoteFull-Time About the roleAs a Client Success Manager, you will serve as the primary liaison between Noor Workforce Solutions and our clients, managing day-to-day Employer of Record (EOR) accounts. You'll own the full client relationship — from onboarding new hires and running background checks to preparing payroll files and delivering reporting. The ideal candidate brings strong leadership, a customer-first mindset, and the ability to thrive in a fast-paced environment. What you'll do • Serve as the daily point of contact between Noor Workforce Solutions and client onsite/management teams, • Manage timekeeping records — ensure clock-in/out accuracy, maintain employee data, and prepare payroll reporting, • Onboard new hires, process terminations, and keep all employee records current in Noor systems, • Prepare client time files and review & audit invoices for accuracy, • Conduct weekly client-facing meetings to provide updates, address concerns, and ensure satisfaction, • Identify gaps in policies and procedures and recommend or implement process improvements, • Review and approve client-specific training on Noor tools, techniques, and processes, • Track metrics and deliver daily, weekly, and monthly reporting as required, • Bachelor's degree preferred; Associate's + relevant experience considered, • Experience managing client relationships in the staffing industry, • Proven ability to manage people, think strategically, and mitigate risk, • Advanced Excel and Microsoft Office Suite skills, • Experience with change management and cross-functional communication, • Ability to prioritize and multitask in a fast-paced environment, • Strong leadership, interpersonal, and communication skills

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionIndustry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What You'll OwnTeam & People Leadership • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization.Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity.Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution.Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations.Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to SucceedQualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes.Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Job DescriptionCustomer Experience Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We’re here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste’s all-in-one solution to power their operations. But we’re just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: We’re building something meaningful, and we’re looking for big thinkers and humble warriors to join us. About the Role We’re looking for a Customer Experience Manager to own a portfolio of accounts and help them get real, measurable value from our platform. This isn’t a “check-the-box” CSM role. You’ll act as a strategic partner, product expert, and industry advisor working closely with customers through onboarding, adoption, and long-term success to improve how they operate and scale. You’ll manage a blended book of accounts across varying levels of complexity. How you engage each account depends on its needs: some require deep, consultative partnerships, while others are managed through proactive outreach and structured enablement. You’ll be part of the customer journey from the start. For higher-complexity deals, that means engaging during the sales cycle to help with workflow validation and building early stakeholder trust. You’ll join key implementation milestones like kickoff and go-live to build relationships and carry context forward. After a structured handoff, you take full ownership. You’ll own renewals for your book, you’re accountable for retention, and you’ll partner with Sales on expansion and commercial conversations. At CurbWaste, Customer Experience isn’t a support function, it’s the backbone of how we build the product and partner with the industry. In this role, you won’t just manage accounts, you’ll develop relationships, understand workflows at a granular level, and help co-build solutions alongside customers. Over time, this role becomes a true voice of the industry inside the company, helping shape product direction not just react to it. Requirements What You’ll Do • Own a blended portfolio of accounts across varying complexity and engagement levels serving as the primary post-handoff point of contact, • Build and maintain customer relationships defining goals, success criteria, and driving alignment against operational outcomes, • Be consultative and proactive, don't wait for customers to come to you with problems. Anticipate needs, bring ideas, and help customers improve their operations before issues arise, • Adapt your engagement approach based on account complexity from deep, multi-threaded strategic partnerships to efficient, trigger-based scaled support, • Proactively monitor and maintain account health, prioritizing time and attention where it will have the most impact, • Provide a thoughtful experience where customers feel supported, understood, and prioritized, • For higher-complexity deals, partner with Sales during the sales cycle helping validate product fit, workflows, and use cases as a consultative resource, • Build early stakeholder relationships and set clear expectations before the deal closes, • Join key implementation milestones like kickoff, go-live, and checkpoints to maintain continuity without owning execution, • Support best-practice conversations and surface product feedback with clear context throughout onboarding, • Learn account context, personas, workflows, and friction points during implementation so you’re ready for handoff, • Ramp into the relationship during Transition to Success, preparing for a structured handoff from the Implementation team, • Take full ownership of the customer relationship after handoff, • Own ongoing customer training and enablement adapting delivery method (1:1, cohorted, async) to account needs, • Run structured check-ins and, where appropriate, lead Quarterly Business Reviews, • Monitor account health and adoption; identify gaps in usage and proactively recommend improvements, • Translate product capabilities into real operational outcomes and continuously reinforce value, • Own renewals for your book of business you are accountable for retention and renewal outcomes across your portfolio, • Begin renewal preparation 90–120 days before contract end, reinforcing value, surfacing open issues, and aligning stakeholders, • Partner with Sales on commercial conversations and upsell/expansion opportunities based on customer maturity and needs, • Surface customer feedback, product gaps, and workflow challenges with clear context to Product, Engineering, and Support, • Contribute to shaping product direction through structured, high-impact feedback, • Partner with Support on escalated issues and ensure customers maintain clear, consistent communication, • Collaborate closely with Sales, Product, Support, and Implementation throughout the customer lifecycle, • Conduct customer engagements including onsite visits for go-live and ongoing success as needed, • Support engagement initiatives like advisory boards, user groups, and customer events, • Share best practices and insights across customers to strengthen the broader ecosystem Additional Expectations This role includes travel to support customer engagements, onsite visits, and industry events as needed. Candidates should be prepared to travel up to 50% of the time. What You’ll Need • 2–5 years experience managing customer accounts in a SaaS environment, with a track record of building strong, long-term customer relationships, • Ability to manage a blended book of business knowing when to go deep with strategic accounts and when to operate efficiently at scale, • Strong communication skills with the ability to build trust across multiple stakeholders and personas, • Comfort working both strategically (QBRs, value storytelling, consultative advising) and operationally (trigger-based outreach, scaled training, issue triage), • Proactive mindset you anticipate challenges, identify opportunities, and take ownership of outcomes before issues arise, • Ability to understand complex operational workflows and translate them into clear, actionable solutions for non-technical users, • Experience working cross-functionally with Product, Sales, Implementation, and Support teams to drive customer outcomes, • Strong sense of ownership and accountability, with the ability to manage your time and book independently, • Knowledge or background in the waste industry or adjacent industries Nice to Have • Experience in a vertical SaaS or operationally complex industry (e.g., logistics, waste, construction, field services), • Background supporting complex implementations or onboarding processes, • Experience managing portfolios with varying engagement models from high-touch strategic accounts to scaled, trigger-based books, • Experience working closely with Product teams and contributing to roadmap discussions through customer feedback, • Familiarity with scaled enablement approaches webinars, async content, cohorted training, • Experience supporting sales cycles as a product or solutions resource, • Strong analytical skills with the ability to connect customer feedback to business impact (ARR, expansion, retention) What We Offer This is not just a job. It’s an opportunity to make a real impact in a critical industry. • Join a high-performing, mission-driven team transforming a critical industry, • Competitive salary, flexible time off, and ample opportunities for learning and development, • Company-paid medical, dental, and vision coverage, plus 401k, • Be part of a diverse, inclusive, and supportive culture where individuality is celebrated Location This role is based in New York City (3 days/week minimum in office). Our Mission We aim to change the way waste companies run their business. We’re a software company founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry. Software helps create solutions, and we are focused on being the leaders in change. At CurbWaste, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Channel Manager Location: Brooklyn, NY (Hybrid) Experience: 5+ years in Channel Sales, Partnerships, or Cloud Ecosystem Management (AWS/GCP/Azure preferred) About North The public cloud is rapidly evolving, with businesses investing over $200B annually in cloud infrastructure. As AI accelerates demand for scalable compute, cloud costs are rising fast, yet most teams still manage them in spreadsheets. At North, we’re building the next-generation cloud spend management platform. We give companies real-time visibility, control, and automation over their cloud finances, so they can grow efficiently without waste. We work across AWS, GCP, and soon Azure, helping technical and finance teams optimize commitments, allocate costs, forecast spend, and automate savings. Backed by top-tier investors and trusted by customers like Brave, The New York Public Library, and SumUp, we’re assembling a world-class team to redefine how businesses manage cloud infrastructure. About the Role We’re hiring our first Channel Manager to build and scale North’s reseller and distribution strategy. This role will own entry, onboarding, and relationship management for cloud resellers, distributors, and strategic ecosystem partners. You’ll design how North works with channel partners from the ground up, defining incentives, enablement, deal flow processes, and ongoing relationship strategy. This is a high-ownership, builder role. You won’t inherit a mature channel machine, you’ll create it. You’ll work closely with the CEO, GTM leadership, Sales, and Product to ensure our partner ecosystem becomes a scalable revenue engine. What You’ll Do Build the Channel Motion (0→1) • Design and implement North’s reseller and distribution strategy., • Identify and prioritize ideal partner profiles (AWS/GCP/Azure resellers, MSPs, FinOps consultants, distributors)., • Define partner tiers, incentives, and compensation structures., • Recruit and onboard new channel partners., • Build training materials and sales enablement resources., • Ensure partners understand North’s product, positioning, and differentiation., • Serve as the primary point of contact for reseller and distribution partners., • Conduct quarterly business reviews (QBRs) and pipeline check-ins., • Track partner-sourced revenue and performance metrics., • Collaborate with Sales on partner-sourced and partner-assisted deals., • Deepen relationships within AWS, GCP, and Azure partner ecosystems., • Identify co-marketing and co-selling opportunities., • Represent North at ecosystem events, partner summits, and industry conferences. What We’re Looking For • 5+ years in channel sales, partnerships, or ecosystem management., • Experience working within AWS, GCP, or Azure partner ecosystems., • Experience building or scaling a reseller/channel program. Strong understanding of cloud infrastructure and SaaS revenue models., • Comfortable owning revenue targets and partner-sourced pipeline., • Builder mindset — comfortable operating without rigid structure., • Excellent relationship management and negotiation skills., • Strong operational discipline with the ability to design repeatable systems., • Strong network within the cloud reseller ecosystem., • Based in NYC and excited to collaborate in-office (Hybrid, Dumbo Brooklyn). Nice to Have • Experience at AWS, GCP, Azure, or a major cloud reseller/distributor., • Background in FinOps, DevOps tooling, or cloud cost optimization., • Experience working in Series A–C SaaS environments., • Familiarity with marketplace motions (AWS Marketplace, etc.)., • Experience building partner compensation models from scratch. Why This Role Matters Channel will be a core revenue lever for North. As cloud spend grows and companies seek cost optimization partners, resellers and ecosystem relationships will play a critical role in how customers discover and adopt North. You’ll help define how we scale beyond direct sales, turning strategic partnerships into a predictable growth engine. Work Setup Hybrid role based in New York City, with an office in Dumbo, Brooklyn. Benefits • Unlimited PTO, • 16 weeks of paid parental leave (birthing parents receive an additional 4 weeks at 50% pay), • Two company-wide breaks per year: one around Labor Day and one at the end of the year, • Aetna Medical PPO plan with the majority of the premium covered by North, • Dental and vision insurance, • Flexible spending account (FSA) for health expenses and commuter benefits, • 30 day sabbatical every 4 years Compensation $130,000 – $175,000 base salary + performance-based variable Equity included (Comp structure flexible depending on seniority and channel experience.)

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage. What you'll do • Become a subject-matter expert in the e-commerce landscape, Yotpo's products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes., • Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges., • Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact., • Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization., • Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion., • Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned., • Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team., • Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling., • 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS., • Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices)., • Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce., • Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention)., • Ability to synthesize complex information and create crisp, relevant enablement for frontline teams., • Proven track record designing and executing high-impact enablement programs globally. Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones. If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-125,000 Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. #LI-Hybrid

Job Description WHO WE ARE Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties! Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others. With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future. At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth. Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission: * We bring client satisfaction * We are impactful * We go above and beyond * We live one team, one dream We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys. Learn more about AB Tasty and our teams: * About Us * Your Journey with Us * AB Tasty on Welcome to the Jungle THE TEAM The Customer Success Manager helps clients succeed with their digital optimization programs, guiding them to get the most from AB Tasty’s suite of products- including testing, personalization, feature management, search, insights and recommendations. * Team: Enterprise Customer Success, North America * Collaboration tools: Slack, Jira, Confluence, and more * Tools: Churnzero, Gong, PowerBI * Travel: occasional travel to client meetings YOUR MISSION As we say at AB Tasty, we’re the optimization partners pushing brave ideas from the inside out, and the CS team is at the heart of that mission. As part of this team, you’ll be a strategic partner, elevating clients’ digital performance and helping them deliver better experiences for their users. * Manage a portfolio of enterprise clients, guiding them through platform onboarding, adoption, and long-term optimization strategies. * Build and maintain trusted relationships with key stakeholders, combining technical fluency with clear business understanding. * Drive measurable business outcomes, client retention, and account growth by linking platform usage to shared success plans. * Lead onboarding, training, and strategic enablement sessions to build client confidence and accelerate time to value. * Liaise with Key Account Managers, Engineering, Product, and Support teams to align internal resources, identify risk, and orchestrate cross-functional success. * Develop deep expertise across multiple products while staying informed on industry trends * Act as a proactive strategic partner who anticipates challenges, captures product feedback, and navigates complex environments beyond standard playbooks. WHAT YOU'LL BRING * 4+ years client-facing SaaS or digital optimization managing enterprise accounts * Confidence in engaging both decision-makers and end users (VPs, Heads of Marketing, Product Managers, Engineers) with a consultative mindset. * Passion for UX design, analytics, e-commerce, and/or customer experience optimization, enabling you to provide tailored, strategic guidance. * Strong operational rigor and a commitment to sharing learnings to help the broader team scale what works * Confidence in navigating complex accounts as a resourceful critical thinker and problem-solver who approaches challenges with a resilient, solutions-oriented mindset. * Basic knowledge of how websites work including HTML, CSS, and JavaScript; bonus for familiarity with React, Vue.js, Server-Side Rendering, SPA, APIs, or SDKs. To bridge the gap between technical and non-technical teams * Eagerness to continuously learn and adapt in an evolving environment, embracing new products, processes, and team dynamics as we navigate organizational growth and integration. If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application! WHY YOU'LL LOVE IT HERE * Make a Real Impact: Directly influence our success and contribute to the company’s growth. * Ownership & Autonomy: We believe in trust, no micromanagement, just the freedom to excel. * International Culture: Collaborate with a diverse, global team across 8 countries. * Career Development: We offer vast opportunities for professional growth, education, and upward mobility. * Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week. INTERVIEW PROCESS Step 1: Discovery interview with Talent Acquisition Specialist Step 2: Hiring Manager interview Step 3: Case study presentation Step 4: Final meeting with peers DETAILS * Contract: Permanent full-time * Location: New York * Remote: up to 3 days/week

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: MOMS Community Mental Health Ambassador (CMHA) Reports To: MOMS Clinician Location: Brooklyn, NY 11212 What The MOMS Community Mental Health Ambassador (CMHA) Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Complete training on the MOMS Partnership model and MOMS Stress Management Course., • Support the Program Manager as needed to complete outreach/recruitment and engagement efforts to support sufficient enrollment into the local MOMS program, including coordinating program schedules, contacting potential participants throughout the recruitment process, holding Engagement Sessions, and consenting participants into the MOMS program., • Co-deliver the MOMS Stress Management Course with the MOMS Clinician., • Support the Program Manager as needed to complete program-related tasks, including incentive distribution/tracking, REDCap data documentation, participant check-ins as needed, and sending assessment/class/homework reminders., • Serve as a bridge between participants and other CAMBA shelter staff (e.g., assisting and encouraging participants to access their CCCs and other existing shelter staff for support, accompanying a resident to connect with resources, surfacing and triaging questions, ensuring that residents follow through to access supports)., • Connect participants with local resources (e.g., through the creation of resource packets, support completing a referral)., • Participate in weekly clinical supervision with MOMS Clinical Supervisor and MOMS Clinician., • Consult with Elevate throughout sustainment programming to implement and improve program processes (e.g., attending initial sustainment transition TA, attending biannual check-in meetings)., • At least two years of work experience and a high school level education or the equivalent combination of experience and education., • Knowledge and familiarity with the community and population that will be served, as well the context in which the program will be situated (e.g., TANF, public housing, homeless shelter); skills to communicate effectively and sensitively with a diverse range of individuals; cultural competence skills., • Excellent organizational, communication, and team-work skills; dependability and flexibility., • Training or experience in a community health worker role., • Experience working with mothers and/or women who are pregnant or caring for children, especially low-income populations., • Interest, knowledge, and/or work experience related to adult mental health / maternal mental health., • Experience in conducting community outreach or engagement, particularly in the local area., • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services (DCJS) prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Submit medical Tuberculosis (TB) test results as part of the onboarding process. Compensation: 40k - 43k annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR SUAs3lDli2

ABOUT US At STAFFED INC., we're not just a staffing agency; we're architects of meaningful, lasting connections. Headquartered in the pulsating heart of New York City, our work stretches across the nation, pairing the world's leading brands with incredibly diverse talent. We specialize in temp staffing and temp-to-perm/perm recruiting within the experiential marketing, events, hotels, hospitality, catering, venues, fashion, retail, and luxury sectors. This is where opportunity meets community, and it's all orchestrated with polished professionalism. ROLE SUMMARY As the Senior Sales & Account Manager at STAFFED INC., you’ll play a key role in driving growth and delivering best-in-class staffing solutions across the hospitality and events industries. This position is designed for a strategic, people-first professional who thrives in a fast-paced environment and has a proven track record in sales, client service, and project execution. You will co-lead the full sales lifecycle—from prospecting and pitching to closing and nurturing long-term client partnerships—while managing staffing logistics for high-profile events and activations. You’ll serve as a trusted advisor to clients, a collaborator across internal teams, and a champion of our brand promise: to build meaningful, lasting connections between top-tier talent and world-class experiences. This role is ideal for a high-performing relationship builder who understands that success is measured not only by revenue, but by service, trust, and the quality of every placement. JOB RESPONSIBILITIES Sales & New Business Management • Oversee the entire sales process, from prospecting clients to closing deals and growing revenue., • Develop and implement strategies for identifying, qualifying, and converting leads through outbound outreach, referrals, partnerships, and marketing support., • Champion accurate and consistent CRM usage to ensure visibility into outreach, conversion rates, and customer journey progress., • Foster long-term relationships with clients and partners, focusing on client retention and satisfaction., • Partner with the Sales Department to identify and strategize on new business opportunities., • Lead the creation of compelling client proposals and pitch materials in collaboration with marketing and leadership., • Establish, monitor, and report on quarterly and annual sales goals; proactively adjust strategies to ensure targets are met or exceeded., • Attend networking and industry events to build relationships, promote the company’s services, and identify new business opportunities., • Act as the main contact for incoming client RFPs to understand their needs, budget, and scope., • Create and present estimates for client approval, communicating any pricing changes throughout the project lifecycle., • Oversee the entire project lifecycle, from initial client request to event logistics to post-event follow-up., • Negotiate and manage client contracts, ensuring alignment with business objectives and profitability., • Serve as the escalation point, swiftly addressing any last-minute changes, cancellations, or staffing-related challenges., • Manage event staffing logistics from planning to execution: pre-event, onsite, and post-event in collaboration with the company’s Talent Managers., • Ensure all client events are adequately staffed and lead post-event reviews with clients and internal teams to gather feedback, capture lessons learned, and propose service improvements., • Review and ensure accuracy in managing estimates, invoices, accounts receivables, and expense reports., • Create seamless transition plans between Sales and Account Management/Recruitment teams to ensure accurate project fulfillment and client satisfaction., • Provide mentorship and guidance to junior team members across sales, accounts, and recruitment, fostering growth and professional development., • Collaborate cross-functionally with Account Operations, Sales, Talent, and Recruitment teams to ensure seamless execution and high-level client service., • Promote a collaborative team environment focused on accountability, communication, and continuous improvement., • Lead training efforts by helping to shape onboarding, best practices, and documentation for internal sales and account team processes., • Lead by example, embodying STAFFED INC.’s values of professionalism, partnership, and purpose-driven service., • Support the Director of Account Operations in cultivating a high-performing, engaged team culture. QUALIFICATIONS • 5+ years of professional experience in sales, account management, or client services within agency, staffing, hospitality, experiential marketing, fashion, retail, or events., • Availability, flexibility, and willingness to attend client meetings, onsite activations, and industry/networking events across the US as needed., • Ability to seamlessly manage multiple high-volume projects and client accounts, including budgets and revenue goals upwards of $1M+., • Proven Leadership Experience: Demonstrated ability to mentor and guide junior team members while fostering collaboration across sales, operations, recruitment, and talent functions., • Strategic Sales & Business Development: Expertise in developing and implementing proactive outreach, upsell, and cross-sell strategies to secure new business and expand existing accounts., • Financial Acumen: Strong understanding of estimates, invoicing, account profitability, and cost management related to staffing and events., • Client Relationship Management: Track record of building long-term partnerships and serving as a main point of contact to high level stakeholders., • Negotiation & Contract Management: Skilled in negotiating contracts, closing deals, and ensuring profitability while maintaining client satisfaction., • Tech-Savvy: Proficiency in CRM systems (HubSpot preferred), Microsoft Office/Google Workspace, and ability to adopt new sales and staffing platforms with ease., • Communication & Presentation Skills: Excellent written and verbal communication, with the ability to create compelling proposals, deliver impactful client presentations, and manage escalations with professionalism., • Entrepreneurial Mindset: Self-starter with strong problem-solving skills, adaptability in fast-paced environments, and a people-first approach to driving results. BENEFITS • STAFFED INC. Sales Commission Structure, • Comprehensive Healthcare Benefits (Medical, Dental, & Vision, Health Care FSA, • Commuter benefits, • Paid Time Off (PTO), • Hybrid (Remote + In-Office) Work Schedule DISCLAIMER The duties and responsibilities described in this job description are not a comprehensive list. Additional tasks not listed above may be assigned, and the scope of the job may change as necessitated by business demands. While STAFFED INC. appreciates all applicants, only those qualified will be contacted. We thank you for your interest and look forward to connecting with you!

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job DescriptionHit the road with AMBOSS! New York City/Travelling 📍 Home Base: New York City + Nationwide Travel 🕒 8–14 Weeks | Full-Time, Temporary | Summer 2026 (July–September) 💵 Salary: USD ~4500 / Monthly Looking for a summer job with real impact? AMBOSS is looking for passionate medical professionals or recent graduates to join our team for an unforgettable summer experience in 2026! Join the AMBOSS U.S. roadshow team. Travel across the country, connect with fellow med students, run engaging demos, and help the next generation of physicians study smarter for USMLE/COMLEX and thrive on rotations. Your Mission at AMBOSS 🎤 Own the Mic Host live, high-energy AMBOSS demos (on campus + Zoom) and show med students how to study smarter and succeed on rotations. 🏥 Hit the Road Bring AMBOSS directly to students by visiting medical schools across the country. You’ll be our boots-on-the-ground and represent AMBOSS! 🤝 Build Community Build meaningful connections with med students and become part of their academic journey. 🚗 Make It a Summer to Remember Together with your team, you’ll explore new cities, stay in cool hotels or Airbnbs, and make memories that’ll last forever. What You Bring to the Table ✅ Medical Background – You’re in the latter stage of your medical studies or have recently completed medical school. ✅ AMBOSS Power User – You’ve used AMBOSS throughout your education and can speak passionately about how it helped you succeed. ✅ Charisma & Energy – You’re a natural communicator, comfortable presenting to groups, and maybe even have experience as a peer tutor, event organizer, or someone who’s always helped classmates prep for exams. ✅ Adventurous Spirit & Resilience – You love hitting the road, discovering new places, and the idea of living out of a suitcase and making travel plans on the fly excites you. ✅ Travel-Savvy & Organized – Whether it’s planes, trains, or automobiles, you’re confident navigating travel logistics and planning routes. You’re also comfortable driving longer distances if needed. ✅ Team Player with a Hands-On Mentality – You’re proactive, reliable, and excited to represent AMBOSS with energy and enthusiasm. What to Expect 🎥 Video intro: Kick things off with a short, one-way intro video. Tell us who you are and what made you apply — no pressure, just you. 📞 Chat with the hiring manager: Next, have a conversation with the hiring manager to dive deeper into the role and ask any questions you have. 🗽 Join us in NY: Come to our NYC office for an in-person assessment day. Meet the team, get a feel for AMBOSS culture, and get a sneak peek into what the day-to-day role will look like. 🚀 Onboard in person: If selected, join us for in-person onboarding from July 1 to July 10 to get fully set up for success. 🧭 Hit the road: Spend 8 to 14 weeks between July 1 to September 30 traveling nationwide with different teammates. ✈️ We have travel covered: Transportation, accommodations, and per diem are provided and vary based on your travel route. Why You’ll Love This Job 🚀 Adventure & Team Vibes: Travel the US, and explore the many different corners of the country. You’ll always have great company on the road. Travel with at least one other team member. Think team work makes the dream work for our mission! 💡Gain valuable career skills: Get hands-on experience leading presentations, promoting events, building a strong community, and communicating with different stakeholders. ❣️Make a real impact: Help hundreds of med students feel more confident and prepared as they tackle exams and clinical life. Your work will directly support future physicians and you get to share all the guidance you have accumulated with younger peers. Sounds like your dream summer? If you’re available between July 1 and September 30, 2026, for a minimum of 8 weeks, apply now to join our AMBOSS USA Roadshow Team! 🎉✈️ We can't wait to hear from you!

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionDescription: About Leo Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Locksmith, Firstline Lock & Door, First Choice Facilities, Caliber, CLM, Impact, and others - all Powered by Leo. By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact. Summary The Account Coordinator works to assist the greater Account Management team with the day-to-day delivery of facilities services to our clients. This role plays an integral part in coordinating with external vendors and overseeing vendor performance to ensure timeliness and quality. The Account Coordinator supports the Account Manager with any functions needed to provide services to our clients as needed. The role is based at our corporate headquarters with travel to client sites as needed. Responsibilities • Serve as direct support for Account Manager, interacting regularly with vendors and clients through telephone, email, and in person, • Source new vendors as needed and coordinate with vendors to schedule appointments and oversee performance, • Aid in facilitation of service requests, • Refer client escalations up to Account Managers to find resolutions as quickly as possible, • Remain current on Company products and services, • Maintain an accurate and current database of vendor and client information, • Build and nurture the subcontractor base that performs service, • Act as a client advocate and work with internal departments to ensure client needs are understood and satisfied, • Proactively engage with subcontractors in different markets to build a strong subcontractor network, • Excellent verbal, written and time-management skills., • Contract negotiation skills., • Ability to work effectively in collaboration across all departments., • Must be productive in a deadline driven work environment., • Proven ability to adapt and be flexible to change., • Excellent critical thinking and problem-solving skills., • Bachelor’s Degree preferred; High School Diploma/GED required, • Industry Experience preferred Requirements:

Job Description We’re hiring a Client Success Manager to manage and grow a portfolio of clients inside a fast-scaling company. We partner with roofing companies and help them scale — this role is directly tied to client performance and retention. I’ll be blunt — this is not a chill role. If you’re the type that needs hand-holding, this won’t work. What you’ll be responsible for: * Onboarding new clients (fast — speed matters) * Daily client check-ins + follow-ups * Driving retention + upsells * Managing 35–40 clients at full capacity What success looks like in 90 days: * Clients launched in <5 days * <5% churn rate * Clients actually getting results (not just “managed”) Requirements (non-negotiable): * Strong sales background (you understand revenue, not just “support”) * Extreme ownership — no excuses, ever * You move fast and figure things out without being told twice Comp: * $7/hour + 2% of revenue managed * OTE: $6–7k/month once ramped * Paid weekly Schedule: * 9am–5pm EST * Monday–Saturday Growth path: Client Success Director If you read all of this and thought “this is me”, fill out the application below.

Job DescriptionCompStak envisions a commercial real estate industry in which accurate and transparent data leads to better, faster deals for everyone. We gather critical information that is hard to access, then make it instantly and seamlessly available to our platform members. Location: Manhattan, New YorkHybrid: Three days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients. Our Client Success team sits at the heart of this mission. The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences and sustained value for CompStak customers by cultivating a relationship as their trusted advisor and advocate based on proactive account management, promoting customer satisfaction, and upsell/cross-sell/renewal of CompStak products and services. Join us and be a vital part of our continued success!Responsibilities • Proactively manage a territory of assigned CompStak customers to deliver consistent value across the entire customer lifecycle, • Manage the onboarding of new customers; Coordinate and deliver basic and advanced training, while advising customers on best practices, • Gain insight into customer goals and expectations and work to decrease the time-to-value across your portfolio, • Resolve customer issues, collaborate with other CompStak teams; approach all situations with curiosity and creativity, • Build strong customer relationships by maintaining high levels of engagement and communication; lead business reviews based on account segmentation, • Perform data-driven account performance planning and analysis based on customer usage and needs to prioritize opportunity and risk, • Consistently renew and expand customer contracts, meeting and exceeding personal and team goals, • Drive customer advocacy in the form of references, referrals, and case studies, • Actively participate in the evolution of CompStak; serve as the voice of the customer by prioritizing feature requests and platform improvements and insist on excellence in our own Client Success initiatives, • Contribute towards the development of a strong team environment by upholding high work standards, • Go the extra mile to ensure our customers are successful!Skills & Experience, • 3+ years’ experience in Account Management or SaaS Customer Success roles, • A verifiable track record of data driven customer retention and growth through passionate customer service, • Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value, • Energetic and self-motivated; a team player who is also a proactive and creative problem solver, • Ability to manage multiple priorities while maintaining strict attention to details, • Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations, • Familiarity with the commercial real estate industry, • Working knowledge of Salesforce.com, • Undergraduate degree (BA/BS)

Job Summary The Staffing Coordinator / Case Manager plays a vital role in ensuring effective service delivery across our early intervention program by managing provider scheduling, recruitment, onboarding, and administrative support. This role ensures staffing operations are in compliance with New York State Department of Health (NYSDOH) regulations and internal standards, while fostering a positive and productive environment for service providers and program staff. Key Responsibilities • Coordinate and manage provider scheduling to ensure timely service delivery across NYC boroughs, • Recruit, screen, and onboard qualified early intervention providers, • Maintain accurate provider records (credentials, availability, caseloads), • Collaborate with HR to ensure staffing compliance, including license/certification renewals, background checks, mandatory trainings, and documentation in EI-Hub, IRMA, and internal systems, • Liaise with Clinical and QA teams to address caseload assignments and provider performance, • Serve as primary point of contact for staffing-related issues and provider support, • Accurately manage data in scheduling and case management systems, • Generate regular reports to support program planning and audit readiness, • Assist in developing and refining staffing workflows and policies Required Qualifications • Bachelor’s degree (required) in human services, psychology, public health, healthcare administration, or related field, • 2+ years of relevant experience (required) in early intervention, human services, or regulated staffing environment, • Working knowledge of New York State Early Intervention Program regulations, • Familiarity with EI systems such as EIHub, and IRMA (preferred), • Strong organizational, communication, and problem-solving skills, • Proficiency in Microsoft Office and digital record-keeping systems, • Bilingual abilities a plus (Spanish, Mandarin, Cantonese, or Russian preferred) Benefits: • 401(k) with employer contributions, • Paid time off including vacation days and holiday pay, • Comprehensive onboarding and training, • Tuition reimbursement, • Professional development workshops, • Support for continuing education and certification programs About Us We are a multi-specialty child care services company dedicated to supporting the developmental needs of young children and their families. With a strong presence in New York City's Early Intervention (EI) Program for almost two decades, we are committed to delivering high-quality, family-centered services through a diverse team of professionals. Our mission is rooted in excellence, collaboration, and a deep respect for the communities we serve.

Company Description Outcomes Matter Innovations, LLC (OMI) is a value-based care accelerator specializing in designing innovative quality programs for healthcare specialists. Leveraging over 30 years of expertise, OMI integrates evidence-based clinical guidelines with advanced data analytics and technology to improve the quality of care and reduce costs. OMI focuses on delivering measurable outcomes and value for providers, payors, and patients. The organization is committed to guiding stakeholders through the complexities of healthcare to achieve improved results and experiences efficiently. Role Description We are seeking a full-time, remote Account Manager to play a critical role in maintaining and expanding relationships with clients. The Account Manager will focus on understanding client needs, coordinating cross-functional teams for strategy execution, and ensuring deliverables are met with high satisfaction. § Manages smaller, single-state, or regional accounts § Servers as the day-to-day liaison for assigned clients, ensuring consistent communication, data exchange, and adherence to program requirements § Supports onboarding, addresses system and program issues § Assists with identifying opportunities for program improvement and growth within assigned accounts § Leads business reviews, performance reviews, and bi-weekly touchpoints with minimal assistance § Manages account to ensure compliance with known contractual quality thresholds § Assist with minor client contract amendments Qualifications • Proven experience in account management, client relationship management, and customer success., • Strong skills in data analysis, technology solutions, and identifying actionable insights., • Effective verbal and written communication skills, including the ability to present reports and strategies clearly to clients., • Ability to collaborate with cross-functional teams and manage multiple client projects simultaneously., • Prior experience in the healthcare industry, value-based care, or familiarity with clinical guidelines is highly desirable.

Job Description Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming operations within the hospitality and property management space. The organization supports large-scale short-term rental and boutique hospitality portfolios through a modern platform focused on smart automation, operational efficiency, and elevated guest experiences. Backed by strong investment and operating with a highly innovative, AI-driven culture, the company is currently rebuilding its core technology stack from the ground up, making this an exciting opportunity to join during a pivotal stage of growth and product evolution. About the Role The Customer Success Manager will be highly organized, customer-focused onboarding professional to guide new customers from contract through successful platform launch. This role is ideal for someone who thrives in fast-paced startup environments, enjoys simplifying complex workflows for customers, and actively leverages AI tools to improve efficiency, communication, and onboarding processes. You’ll play a key role in shaping the customer experience while helping build a scalable onboarding engine alongside a rapidly growing, AI-driven technology team. Key Responsibilities • Own onboarding from contract → go-live for new customers, • Lead onboarding calls: kickoff, configuration, training, and launch, • Build deep product expertise and guide customers through best practices, • Create onboarding project plans, checklists, and customer task timelines using AI-assisted tools to keep every engagement moving without manual overhead, • Capture detailed customer insights and surface them as structured, actionable feedback for the Engineering team using Claude and our internal tooling to synthesize patterns across accounts, not just anecdotes, • Partner with the Customer Success & Solutions Lead to iterate on onboarding processes, playbooks, and documentation, • Develop onboarding content (guides, videos, templates) faster and at higher quality by building with AI, not around it, • Monitor health signals and proactively remove blockers, • Thrive in fast-moving, high-growth environments where you build while doing, • Enjoy speaking with customers and can make complex concepts simple, • Organized, detail-oriented, and comfortable managing multiple customers at once, • Learn products quickly, especially technical workflows, • Reach for AI tools first you use Claude, Notion AI, or similar to draft, summarize, and systematize before doing anything manually, • Communicate clearly, directly, and proactively with customers and teammates, • 1–3 years in SaaS onboarding, customer success, account management, consulting, or similar role, • Experience running customer meetings and guiding customers through technical setup, • Familiarity with CRM/CS systems (HubSpot, Intercom, Notion, Zendesk, etc.), • Comfortable using AI tools (Claude, ChatGPT, or similar) in your daily workflow for drafting communications, building documentation, summarizing calls, or automating repetitive tasks, • Bonus: you've used no-code or light-code tools (Zapier, n8n, etc.) to automate something in a past role, • Bonus: experience at a startup, • Customers complete onboarding on time and clearly understand how to use the product, • Onboarding time-to-value decreases through your improvements including improvements you built with AI, • You and the CS Lead build the onboarding engine together, turning it into a repeatable, scalable motion, • Customers finish onboarding excited, confident, and positioned for long-term success, • On-Target Earnings (OTE): $130,000 - $140,000, • Competitive base salary + uncapped commission, • Equity Ownership, • 401k match, • Health insurance EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every professional we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals' goals. WHAT YOU'LL DO People Empowerment and Development: Recruitment • Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director, • Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts, • Foster a learning culture to support learners at every level, • Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools, • Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed, • Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care, • Liaise with the leadership to bridge gaps and unify team members, • Incorporates feedback from doctors in guiding the growth and development of support staff team members, • Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer, • Participate in all group and leadership meetings to promote practice alignment, • Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner, • Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator, • Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer, • HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner, • Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner Customer Experience • Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience, • Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution Develop and maintain key business processes related to: • Develop and maintain the support staff team's schedule and leave requests, • Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer, • With the Medical Director, establishes expectations and maintain standards of excellence, • Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful, • Work with leadership team and the Technician Trainer to address patient care issues and develop solutions, • Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director, • Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses, • Ensure efficient workflow of the hospital in collaboration with the leadership team, • Ensures downtime is optimized by the support staff team, • Support the hospital manager in addressing staffing payroll and compensation decisions, • Ensure support staff payroll budgets stay within goals, • Develop a growth plan for maximizing financial investment, • Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate, • Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager WHAT YOU NEED • 5+ years of experience in clinical veterinary technician role, • 2+ years of experience in a leadership role, • Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position., • Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Constantly works to develop their own leadership skills, • Flexibility to attend regional, national or local leadership and support staff meetings as required, • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous referral reward program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re seeking a proactive and driven Customer Success Manager (CSM) to join our Commercial Customer Success team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the MM market across the US. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in the Americas. Responsibilities • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goalsQualifications, • Bachelor's degree (BS/BA)., • 2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment., • Strong understanding of customer success methodologies and best practices., • Excellent communication abilities and presentation skills, capable of building trust and rapport with diverse stakeholders., • Ability to manage multiple accounts simultaneously and prioritize tasks effectively., • Proactive and results-oriented with a strong customer-centric approach., • Proven track record of working with clients through complex technical challenges., • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations., • Confidence, charisma, and the ability to seize opportunities to drive growth and success., • Proficiency with technology and adaptability to dynamic environments. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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