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  • Sous Chef
    Sous Chef
    2 months ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    The Sous Chef is a key member of the kitchen leadership team, assisting the Executive Chef in all aspects of daily kitchen operations. This includes supervising staff, ensuring food quality and consistency, maintaining cleanliness and safety standards, and contributing to menu development. The ideal candidate has strong culinary skills, leadership experience, and a passion for excellence. Responsibilities • Support the Executive Chef in overseeing kitchen operations, including prep, cooking, and plating., • Supervise line cooks, prep cooks, and dishwashers to ensure efficient and consistent service., • Maintain high standards of food quality, presentation, and portion control., • Assist in creating new dishes, specials, and seasonal menu items., • Manage inventory, control food costs, and assist in ordering supplies., • Ensure compliance with health, safety, and sanitation regulations (OSHA, DOH)., • Train and mentor kitchen staff to promote skill development and teamwork., • Step in to lead the kitchen in the absence of the Executive Chef., • Collaborate with the front-of-house team to ensure smooth service during busy hours., • Minimum 3–5 years of culinary experience, including supervisory roles., • Degree or certification in Culinary Arts preferred (not required)., • Excellent knowledge of cooking techniques and food safety standards., • Strong organizational and time-management skills., • Leadership ability and effective communication with diverse teams., • Ability to work in a fast-paced environment with attention to detail., • Competitive hourly or salaried pay (based on experience)., • Opportunities for growth and promotion within the company., • Staff meals and dining discounts.

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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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