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  • alchemy.
    Retail Assistant
    Retail Assistant
    hace 1 día
    $20–$22 por hora
    Jornada parcial
    Queens, New York

    alchemy. is a NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. With our flagship airport shop at JFK Terminal 8, we bring a curated selection of small-batch and elevated essentials to an international audience. We are seeking a Retail Assistant to join our team. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced retail environment. This role requires strong retail experience, administrative or assistant-level support skills, and the ability to deliver boutique-level customer service to a global audience. Applicants without relevant experience will not be considered. Responsibilities • Deliver exceptional, boutique-level customer service, creating a welcoming and personalized shopping experience for each traveler., • Consistently meet and exceed daily and weekly sales goals, contributing to overall store performance., • Proactively upsell shipping services for customers who wish to send purchases directly from the terminal., • Encourage customers to follow alchemy. on Instagram and explore our e-commerce site, helping to grow the brand’s digital community and online sales., • Support the store manager with daily operations, including opening/closing procedures, merchandising, and maintaining visual standards., • Monitor and restock inventory, ensuring shelves are organized and displays are polished at all times., • Assist with administrative and reporting tasks, such as sales tracking, daily/weekly reporting, and scheduling support., • Handle all operational and customer information with the utmost confidentiality and discretion., • Anticipate needs and provide seamless support to management during shifts., • Maintain compliance with JFK/Port Authority guidelines for airport retail operations. Qualifications • Previous retail experience is required. Applications without retail experience will not be considered., • Assistant or administrative experience with proven organizational and multitasking skills., • Demonstrated success in achieving and exceeding sales goals., • Strong ability to provide boutique or luxury-level customer service in a professional, polished manner., • Excellent communication and interpersonal skills; able to connect with a diverse international customer base., • Strong adaptability, problem-solving, and attention to detail in a fast-paced setting., • Dependable, punctual, and professional in appearance and demeanor., • Ability to maintain confidentiality while handling sensitive operational and business information., • Comfortable working independently while also being a collaborative team player., • Must be eligible to work in the United States and able to pass all TSA/Port Authority background checks and security clearance requirements.

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