Director, Warehouse Operations
2 days ago
Elmsford
Job Description THE ORGANIZATION Feeding Westchester is looking for people with the passion, courage, and creativity to create meaningful change in the lives of others. Our mission is to nourish our neighbors in the fight against hunger. As a member of the Feeding America network of food banks and Westchester County’s leading hunger relief organization, Feeding Westchester sourced and distributed over 21 million pounds of food to agencies and partners across Westchester County, including food pantries, soup kitchens, senior centers, and schools last fiscal year. We supplied 17+ million meals to children, families, and seniors, mobilized more than 6,000 volunteers, and raised over $20 million in donations and government support to help fight hunger. We envision a community where all people have access to the food they need today, and the fundamental resources to build a better tomorrow. Feeding Westchester's mission is to nourish our neighbors in the fight against hunger. As the heart of a network of more than 200 partners, we source and distribute food, and other resources, to communities across Westchester. We envision a community where all people have access to the food they need today, and the fundamental resources to build a better tomorrow. THE OPPORTUNITY Feeding Westchester has an exciting opportunity for a mission-driven Director, Warehouse Operations. Reporting directly to the VP, Operations and Procurement. The Director, Warehouse Operations leads Feeding Westchester’s inventory control, fulfillment, and transportation & logistics functions. This role ensures efficient, accurate, and safe movement of products across the distribution network, supporting all program areas. As a key member of the Operations leadership team, the Director develops strategy, leads high-performing teams, and drives innovation in inventory systems, fulfillment workflows, and delivery logistics. The position is responsible for warehouse space utilization, food safety, compliance, partner satisfaction, and interdepartmental collaboration to meet organizational goals. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Strategic Leadership & Organizational Impact • Develop and implement long-term warehouse, inventory, and transportation strategies to support organizational growth and service expansion., • Serve as a senior advisor to the VP of Operations & Procurement, contributing to planning related to product flow, risk mitigation, and infrastructure., • Analyze operational KPIs and trends to drive informed decision-making and continuous improvement., • Lead cross-functional initiatives that reduce cost, enhance efficiency, and improve overall partner satisfaction. Inventory Management • Assures that all agency orders are accurately processed. Verifies accuracies and reviews agency orders for backorders or other issues., • Ensures FIFO methodology is followed, prioritizing distribution of any near-dated foods., • Maintains thorough and up to date knowledge of facility and food distribution management in order to implement innovative ways to improve and maximize efficiency., • Maintain accurate and complete records of all food donors, food received, food distributed, and programs distributed to., • Work with the Procurement Manager to develop efficient inventory methods supporting all programs (including Green Thumb, Retail Recovery, Mobile Market, Senior Grocery Program etc.)., • Oversees all bill of material, work-order, and kitting activities required to support various programs., • Oversees quarterly and year-end inventory process to maintain an accurate inventory at all times. Transportation & Logistics • Partner with the Sr. Manager, Transportation & Logistics to lead all aspects of fleet operations and delivery logistics, ensuring timely, efficient, and safe movement of food across the county., • Provide oversight and strategic guidance to help optimize routing, reduce costs, and maintain high service standards., • Support the Sr. Manager in ensuring full compliance with DOT regulations, vehicle maintenance protocols, and transportation safety procedures are met. Fulfillment Operations • Work in close partnership with the Sr. Manager, Warehouse Operations (Fulfillment) to oversee order fulfillment operations, ensuring all orders are processed accurately and in accordance with FIFO and food safety standards., • Support the Sr. Manager in implementing efficient workflows for kitting, bill of materials, and work order processes that serve all Feeding Westchester programs., • Collaborate with Volunteer Services and the Sr. Manager, Warehouse Operations to ensure smooth coordination of product handling and fulfillment activities, particularly for volunteer projects., • Leverage inventory and logistics management systems (e.g., Waerlinx/WMS) to streamline operations., • Identify, evaluate, and implement new technologies that enhance warehouse and delivery workflows., • Maintain all documentation and reporting systems required for audits, grants, and agency compliance. Team Development • Lead and mentor a team of senior managers and coordinators, fostering a culture of accountability and continuous learning., • Set clear goals, evaluate performance, and build capacity through cross-training and succession planning., • Partner with People & Culture on recruitment, staff development, and retention strategies., • Ensure all required team trainings are conducted according to organization’s training matrix. POSTION REQUIREMENTS Required Education/Experience • Bachelor's degree in supply chain management, logistics, business administration, or related field preferred., • 3+ years of experience in inventory management, warehousing, or logistics (food industry preferred)., • Knowledge of food safety regulations, warehouse operations, and inventory control best practices., • Proficiency in inventory management software (IMS/WMS) and Microsoft Office Suite., • Ability to lift, carry, and set-up a variety of promotional materials including electronics, materials in boxes, and table top screens (weighing up to 50 pounds)., • Ability to operate heavy equipment such as forklifts, pallet jacks, metal carts, etc., • Ability to maneuver heavy loads (50 to 2,000 pounds) on a pallet jack on and off truck ramp., • Ability to pack, unpack and put away various materials., • Prolonged standing, walking and bending in addition to sitting in front of a computer., • Ability to give regular communications in person, writing, by email and by phone., • Ability to travel independently in the daytime and evening to regional and national destinations., • Ability to work in below 0°ree;F temperatures for short periods of time. Working Conditions • Working inside a warehouse environment., • Working outside in all weather conditions in all Westchester communities., • Travel throughout the Feeding Westchester service area., • Ability to work irregular or extended hours., • Working in commercial freezer/cooler ranging from -10°ree;F to 45°ree;F. The purpose of this job description is to provide an overview of the scope of the position. This is not a comprehensive list of duties/responsibilities. Other duties and responsibilities may be assigned. ABOUT US Feeding Westchester provides a competitive benefits package including paid time off, Medical/Dental/Vision coverages, 403(b) retirement plan with discretionary employer contribution, company-paid Life and LTD insurances, an Employee Assistance Program (EAP), and other ancillary benefits. Feeding Westchester is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services or any other category protected by law. Feeding Westchester is committed to continually working to ensure we have an equitable and inclusive environment in place to support our diverse team. We strive to create professional growth paths for all who want them and a just culture that will support both internal collaboration and the work we do for our local community. SALARY RANGE: $120,000.00 – 130,000.00 annually based on experience Monday - Friday 7:30am - 4:30pm Nights and weekends as needed.