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Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 7 million teletherapy sessions delivered, we're dedicated to ensuring every child has access to the support they need. At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on "cameras on" engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events. About the internship: We're looking for a Finance and Accounting Intern to join our team for Summer 2026. Reporting to the Controller and working closely with the accounting team, you'll play a meaningful role in advancing our mission to deliver teletherapy solutions for children with diverse needs. This internship is designed to be a hands-on, immersive experience where you'll gain real-world exposure to accounting processes and internal management reporting, build valuable skills in performance management and the use of artificial intelligence, and contribute to impactful projects from day one. It's a great opportunity for someone who is currently in an accounting or finance program and is excited to learn, grow, and make a difference within a mission-driven organization supporting children with special needs. This is a remote 8-week, part-time internship program running from June 15 through August 7, with interns working up to 25 hours per week. Your specific weekly schedule will be determined in partnership with your manager based on team needs and your availability. The preferred schedule of this internship is Tuesday, Wednesday and Thursday. What will you do at Presence: • Collaborate with the Controller to design and implement comprehensive management reporting frameworks for critical business processes, such as cash flow monitoring, key customer reporting, and provider compliance., • Analyze trends, identify risks and opportunities, and contribute recommendations to leadership., • Leverage AI-driven tools to assist in transforming raw data from source systems into actionable management insights. This role offers the opportunity to innovate with AI tools, apply internal communication strategies and gain deep experience in performance management through advanced data analytics. Required: • Current enrollment in an undergraduate program accounting or finance with an anticipated graduation date in 2027 or 2028, • Proficient in Microsoft suite, comfortable with using AI, • Available to work up to 25 hours per week, • Experience with analysis and reporting on trends and compliance exceptions, • Familiarity with Google Workspace (Docs, Sheets, Slides), • Excellent verbal and written communication skills, • Ability to work independently and collaboratively as part of a remote team, • Self-motivated, organized, and able to manage multiple priorities, • Strong problem-solving skills and ability to think critically, • You actively listen and respond with empathy, fostering respectful and productive collaboration, • You maintain a strong service mindset, consistently meeting the needs of internal and external stakeholders while building trust and credibility, • You seek creative, effective solutions and persist beyond the first answer to find what truly works, • You make thoughtful, informed decisions that align with company goals, and you're not afraid to ask questions to gain clarity Submit your resume and a brief cover letter (max 300 words) explaining why you're excited to join Presence and how your skills align with this role. Join us for a summer of impact, innovation, and collaboration! The hourly pay range for this role is $15 - $20 per hour. This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence. Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The Director, Promotional Medical Education owns the end-to-end promotional medical education function, setting strategy and long-term vision while also personally leading execution of education programs (and overseeing TLL operationalizing programs regionally, where appropriate). This role establishes an integrated promotional education roadmap aligned to company objectives and customer needs, builds and operates a compliant speaker/faculty model, and delivers high-quality educational experiences through live, virtual, and hybrid formats. The Director will be both strategic architect and operational driver, ensuring education investments translate into measurable engagement and impact. Location: Hybrid in our New York City office or remote on the East Coast in the United States. Reports to: Senior Director, HCP Marketing. Roles and responsibilities (Include but are not limited to): Strategy, Vision & Portfolio Leadership • Own the multi-year promotional medical education strategy and roadmap, translating company priorities into scalable education plans and platforms, • Set portfolio-level priorities across channels, programs, audiences, and investments, balancing near-term execution with long-term capability building, • Serve as a strategic advisor to cross-functional leadership, positioning promotional education as a core business and customer engagement driver, • Architect and build integrated promotional education experiences (e.g., peer‑to‑peer programs, workshops, advisory boards, speaker trainings, congress symposia/product theaters where applicable, and digital learning), • Lead content planning with internal stakeholders (Brand, Medical Affairs, Marketing) to ensure alignment with strategy and educational objectives, • Set the promotional speaker/faculty strategy and operating model, including recruitment profiles, onboarding/training approach, utilization, governance, and ongoing capability building, • Lead end‑to‑end execution of promotional medical education programs, ensuring operational excellence across live, virtual, and hybrid formats, • Implement efficient, scalable processes that support speed, quality, and compliance, • Shape the organization's promotional education‑driven engagement philosophy; how, when, and where to engage customers through educational channels, • Partner closely with cross‑functional teams (Commercial, Medical Affairs, Field Teams, Marketing, Market Access) to align priorities and deliver cohesive customer experiences, • Define a measurement framework linking promotional education to engagement quality and business objectives, • Bachelor's degree required (life sciences or related field preferred); advanced degree a plus, • 8+ years of experience in medical, professional, or promotional education, HCP education, training, or related roles, • Proven ability to lead both strategy and hands on execution of education programs across live, virtual, and hybrid formats, • Strong knowledge of FDA promotional regulations and applicable education compliance standards (promotional and non promotional), • Experience supporting product launches, lifecycle management and building speaker/faculty models, • Experience leading teams and/or managing vendors as an extension of the organization, • Experience with digital education platforms and innovative learning approaches, • Demonstrated ability to develop and communicate strategy with senior leaders in matrixed environments, • Strong leadership, influence, and stakeholder management skills, • Highly organized, execution focused, and able to manage complexity and change, • Track record of delivering high quality work on time and on budget Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$200,000—$250,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job DescriptionPOSITION SUMMARYThe Senior Budget Analyst will be responsible for developing and maintaining budget templates, working with Health Center Leadership on the completion and review of the Health Center budgets, performing monthly review of the department/ location P&L’s for accuracy, in collaboration with HC leadership and other finance staff, and performing analytical analysis. The Senior Budget Analyst plays a critical role in maintaining financial integrity and driving efficient financial operations. The candidate must have prior healthcare experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic Budgeting and Financial Planning (20%) * In conjunction with the VP of Finance, develop and maintain budget templates to optimally create budgets and track performance. * Collaborate with Health Center Operations on the development, management and oversight of healthcare programs and clinics. * Align budgets with the organization’s objectives. * Identify opportunities and risks Monthly and Annual Financial Reporting & Analysis (20%) * Perform Budget to Actual variance analysis, highlighting reasons for variances. * Prepare financial statements by health center location and related variance analysis. This includes developing and maintaining revenue and expense allocation methodologies. Ensure detailed financial statements tie to PPGNY’s consolidating financial statements. * Value monthly AR * Perform Analytics on AR including days in AR, aging, collectability, etc. Analytics and Financial Planning (20%) * Identify and monitor key KPI’s, including PPFA Scorecard items, payer mix, mix of service, revenue per visit, Medical Supplies per visit, and FTE analysis. * Monitor financial performance across services, identifying risks, opportunities and corrective actions. * Perform expense trend analysis. * Model strategic initiatives, including expansion or contraction of clinical locations or services, clinic redesign, staffing models and reimbursement changes. * Assess financial implications of strategic initiatives. * Identify opportunities for cost reduction. Leadership, Reporting and Collaboration (15%) * Serve as a senior financial partner to clinical, operational and program leadership * Translate complex financial data into clear, actionable insights for executive and nonfinancial stakeholders. * Develop dashboards and executive summaries. * Contribute to continuous improvement of financial systems, tools and reporting processes. Special Projects (5%) * Assume additional responsibilities and perform other duties as delegated by the CFO and VP of Finance. CORE COMPETENCIES * A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, gender and racial justice. * A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. * Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility. * Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience. * High attention to detail and data integrity REQUIRED SKILLS/ABILITIES: Interpersonal * Excellent customer service and communication skills. * Ability to remain focused and calm in stressful situations.. * Superior oral and written communication skills. * Ability to develop and maintain effective, professional relationships with internal and external stakeholders. * Ability to work effectively as part of team. Technical Skills * Strong understanding of accounting software applications and the ability to utilize accounting systems to develop strong financial reporting. Subject Matter Expertise * Knowledge of healthcare, including key business drivers * Advanced Excel skills and financial modeling required. * Excellent analytical, problem-solving and critical thinking skills. * Ability to synthesize complex data * Demonstrated ability to prepare and analyze financial statements and budgets. * Understanding of operations and the impact on financial results * Demonstrated ability to perform process improvement. Work Habits/Attributes * Keen attention to detail. * Excellent organizational skills. * The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities. * Ability to produce reliable, high-quality work with minimal direct supervision. * Comfort making sound strategic decisions in the face of uncertain or incomplete information. * Ability to exercise discretion in the handling of confidential information. * Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require. Required Qualifications • Bachelor’s degree in accounting, Finance, Public Administration, Healthcare Administration or a related field required., • Minimum of 5 years of experience with progressive experience in budgeting, financial planning or healthcare finance., • Ability to work Hybrid at either a NYC location or Schenectady, NY.Preferred Qualifications, • Demonstrated experience supporting grant-heavy or government funded healthcare organizations., • CPA, CMA, MBA or MPA strongly preferred.Physical DemandsRequires sitting for long periods of time. Periodic standing, walking, bending. Requires lifting of up to 15 pounds. Visual acuity is sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.Schedule, • Monday - Friday

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Program Manager, Workplace Teams leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments. This role requires strong operational judgment, comfort with ambiguity, and the ability to create structure and momentum across multiple teams. This is a full-time, remote role reporting to the Senior Manager, Clinical Operations & Strategy. Travel is required and is expected to be up to 20-30%. What you'll do: • Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through, • Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations, • Drive clarity on priorities, owners, decision points, and next steps across workstreams, • Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed, • Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management, • Align stakeholders on timelines, dependencies, handoffs, and readiness needs, • Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities, • Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption, • Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments, • Onsite program priorities are managed with clear plans, ownership, and follow-through, • Cross-functional partners are aligned on roles, timelines, dependencies, and next steps, • Risks and issues are surfaced early and addressed with clear mitigation plans, • Internal and customer stakeholders experience the onsite program as organized, responsive, and well managed, • 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles, • Strong experience leading complex, multi-stakeholder work in ambiguous environments, • Proven ability to drive outcomes through influence rather than direct authority, • Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities, • Excellent communication, organization, and stakeholder management skills, • Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps, • Track record of identifying risks early and driving practical solutions, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Axiora SJ is seeking motivated, service-oriented individuals to join our team as Travel Advisors. This is a remote opportunity designed for professionals who are passionate about delivering exceptional client experiences and are looking for flexibility while building a career in the travel industry. Key Responsibilities: Assist clients in planning and booking travel arrangements, including accommodations, vacation packages, and related services Provide personalized recommendations based on client preferences, needs, and budget Respond promptly and professionally to client inquiries via phone, email, and messaging platforms Build and maintain strong client relationships to ensure satisfaction and repeat business Stay informed on travel trends, destinations, and supplier offerings What We Offer: Fully remote work environment Flexible schedule with autonomy over your workload Comprehensive training and ongoing support Access to industry tools, resources, and exclusive travel offers Opportunity for professional growth within a dynamic and expanding team Qualifications: Strong communication and customer service skills Excellent organizational and time management abilities Self-motivated with the ability to work independently Comfortable using digital tools and online platforms Prior experience in sales, customer service, or travel is an asset, but not required Ideal Candidate: The ideal candidate is proactive, detail-oriented, and committed to delivering high-quality service. This role is well-suited for individuals who enjoy working with clients, managing their own schedule, and contributing to memorable travel experiences. How to Apply: Interested candidates are encouraged to apply and will receive instructions to schedule an informational session as part of the selection process.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, customer support, HR administration, back-office workflows, ticket triage, access management, and structured support documentation processes. This role supports current and upcoming remote consulting opportunities focused on structured support workflow review, IT and back-office process analysis, ticket handling, knowledge base assessment, HR case documentation, administrative coordination, and high-quality project execution. Selected professionals will apply their support and administrative expertise to review realistic workplace scenarios, evaluate process requirements, prepare structured written outputs, and support accurate, evidence-based support workflow tasks. Key Responsibilities Professionals in this role may contribute to: IT Support & Access Workflow Review • Review support scenarios involving helpdesk triage, access provisioning, password resets, SSO issues, device setup, software access, license management, and incident escalation, • Evaluate IT support outputs against documented procedures, required diagnostic steps, access rules, and expected resolution criteria, • Support structured review of tickets, runbooks, access-change requests, device setup notes, and incident documentation, • Review customer support scenarios involving Tier 1 ticket handling, escalation routing, refund decisions, exception handling, and knowledge base materials, • Evaluate support responses against source materials, policy rules, customer context, and documented support standards, • Support structured review of KB articles, macros, escalation memos, response templates, and support playbooks, • Review HR and administrative scenarios involving PTO inquiries, benefits questions, onboarding, offboarding, leave requests, HRIS updates, expense reports, travel booking, meeting coordination, and document filing, • Evaluate HR and admin outputs against required fields, workflow rules, eligibility criteria, approval requirements, and documented policies, • Support structured review of HR case notes, service request tickets, expense packages, travel plans, meeting notes, and filing taxonomies Strong candidates may have: • 3+ years of experience in IT helpdesk, customer support, HR operations, administrative support, facilities coordination, office administration, back-office support, or related roles, • Working fluency in at least two areas such as ticket triage, access management, SSO, HR systems, benefits administration, customer support workflows, knowledge base management, procurement, expense systems, or admin coordination, • Familiarity with tools such as ServiceNow, Jira, Zendesk, Freshdesk, Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, Workday, BambooHR, Gusto, Concur, Expensify, Ramp, or similar workplace systems, • Comfort reading and preparing support artifacts such as tickets, runbooks, escalation memos, KB articles, HR case notes, access requests, expense reports, travel plans, and administrative documentation, • Strong written communication skills and ability to explain support decisions clearly, • A degree or professional background in information technology, business administration, human resources, communications, office administration, service management, or a related field is helpful, • Experience in mid-to-large company environments with structured ticketing, HRIS, support, procurement, or administrative workflows, • Familiarity with ITSM, HRIS, CRM, ticketing systems, knowledge base tools, expense platforms, travel platforms, or service request management, • Experience preparing or reviewing tickets, runbooks, KB articles, escalation notes, HR case records, expense packages, travel plans, or service request documentation, • Certifications in IT support, HR, customer support, office administration, or service management are helpful, • Apply IT, support, HR, and back-office workflow expertise to structured remote project work, • Contribute to high-quality ticket review, support documentation, HR case analysis, and administrative workflow assessment, • Work on flexible, project-based assignments aligned with your professional background, • Use your support and administrative judgment in a focused, detail-oriented work environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $40–$85 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job Description Kasisto is seeking a skilled and versatile Technical Project Manager to work with customers on the implementation of agentic applications for financial services. This role will include extensive customer communications as well as development of tools to accelerate implementation and integration with customer systems as part of the end-to-end production solution. This full time position can be based in our New York City office or fully remote. We will consider only candidates who reside in New York, New Jersey, Massachusetts, Georgia, or Texas. Key Responsibilities • Coordinate project activities from initial customer kick-off through successful production go-live and beyond., • Act as the primary liaison between the customer and Kasisto., • Participate in the discovery process with customers to capture their technical requirements and business objectives., • Identify project risks and mitigation options., • Drive consensus with the customer on project plans and timeframe., • Participate in project-specific development activities, either as the primary developer or contributing to a team effort., • Assist with validation of the complete solution in development, staging, and production environments., • Monitor and optimize deployments in response to evolving business needs., • Create and maintain the documentation archive specific to each implementation. Required Skills, • At least 5 years of hands-on experience in project management, preferably in the financial services industry., • Experience implementing customer service automation, preferably solutions incorporating AI and ideally agentic AI., • Working knowledge of the regulatory, security, and governance needs of financial institutions., • Strong ability to communicate clearly with technical and non-technical stakeholders from the trenches to the C-suite., • General knowledge of Java or Python sufficient for building, enhancing, and debugging proprietary tools., • Comfortable with solving problems in a complex and ambiguous context., • Willingness to "wear many hats" and "roll up your sleeves" as is common in a fast-paced, nimble company such as ours., • Bachelor's degree in Computer Science, Engineering, or a related field.Desired Skills, • Proficiency with AWS and Azure environments., • Capable of building production-ready scripts or code for data manipulation and API integration, either directly or using AI tools., • Experience with banking platforms such as Candescent, Q2, FIS, and Jack Henry., • Familiarity with voice systems and modern telephony., • Understanding of contact center architecture and operations., • Conversational Spanish fluency, ideally as a native speaker.What We Offer, • Base salary of $110,000 to $130,000, commensurate with experience., • Comprehensive benefits package., • Collaborative work environment within a small team focused on delivery projects.

Job Description This is a remote position. We are seeking an outgoing individual for our Booking Specialist opportunity! As a Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to travel and help others. Booking Specialists handle the research and booking process for clients, this can include airline, hotel accommodation, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel is highly encouraged to apply! Roles & Responsibilities · Research, Create, and Execute exceptional itineraries for clients · Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs · Review budgets, and plan trips according to client’s budget constraints · Create promotional materials to utilize · Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc.…) · Effectively communicate with clients pre/post travel Requirements Requirements · Must be at least 18years of age, and be authorized to work within the US. · Must be fluent in English · Must be able to effectively communicate with clients (strong sales background a plus) · Must have a smartphone with internet access, laptop recommend but not required · Personal travel experience is a huge plus, however not required · Previous experience in customer service or hospitality also a plus, but not required Benefits Benefits · Earn your own IATA card · Discounted travel · Extremely flexible hours · Part-time or Full-time available

Job DescriptionBenefits: • 401(k), • Competitive salary, • No games. No shenanigans. You'll be treated with respect!, • Competitive Compensation Rates commensurate with experience, • No Sales - unless specified in advance, • Flexible Schedule. Part-time and full-time opportunities available., • Bonus Opportunities/ Incentives, • Mileage reimbursement, • Health plans and pre-tax investment (401k) plans available, • Recertification Education Discounts & Continuing Education, • Educational benefits available for qualifying coworkers, • Opportunity for Career Growth, • Great team to work with! About Us We are seeking to grow the team of NJ's largest and most successful personal training company. Our team members bring the positive energy and equipment right to the client's doorstep with the most effective accountability model possible as we bring the workout to them, and create a strong emotional trainer-client bond. This unique approach gets clients training with consistency and frequency, producing results that have escaped them via gyms, classes, and diets. Qualifications • Certified Personal Trainer (NCCA or DEAC accredited organization)., • Minimum High school diploma or GED equivalent. Advanced education preferred., • All experience levels welcome to apply., • Good communication skills; verbal, written, and technical., • Have a basic understanding of nutrition and healthy living practices., • Knowledgeable of a variety of exercise equipment and personal training methods., • Clean Drivers License/driving record., • Certified in CPR/AED., • Follow the workout program developed from the initial assessment, • Choose customized exercises that provide optimum results per the clients needs, • Demonstrate each exercise and ensure the client is performing correctly with or without modifications, • Document and plan your sessions in our GYMGUYZ App, • Complete session notes after each client training session, • Conduct client reassessments every 4 6 weeks, • Maintain client sessions through GYMGUYZ scheduling software, • Able to provide a flexible schedule to accommodate client appointmentsBEHAVIORAL, • Able to motivate clients to their physical limits while providing encouragement and morale support, • Able to be punctual and effectively manage appointments and rescheduling of the make-up training session, • Able to adhere to all company policies, • Able to complete basic administrative tasks and communicate promptly with coworkers and clients in a remote work environment.SAFETY, ENVIRONMENTAL, PHYSICAL, • Ensure that the exercise equipment is kept clean and in good working condition after each session, • Ensure safe and effective use of equipment by client and/or groups, • Ensure the integrity of each client's home, office, or the setting of choice, • Able to apply first aid procedures and respond to emergency situational needs, • Able to drive and maintain the GYMGUYZ cargo van for business purposes only, if applicable., • Other duties as assigned in accordance with the scope of the Personal Trainer positionWith over 1000 cities served in the U.S., Canada, and the UK, GYMGUYZ has been recognized by Entrepreneur Magazine in its Top 100 Fastest Growing Franchises" in 2017, 2018, 2019, and 2020! GYMGUYZ of Hudson, Bergen, Rockland is the largest personal training company in NJ and has an excellent reputation with 5-stars across all major review sites. Join our world-class team and do what you love for a living with the best. We have completed over 100,000 sessions and were IFA's 2023 Franchisee of the Year!

Job Description Salary Range: $25-$60 (depending on location, education, and certifications) Location: Manhattan, NY Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday) Benefits of interpreting with Sorenson: • Flexible Scheduling, • Premium shifts offered to boost hourly wage, • Earn CEU’s, • Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked, • 401K plans with employer contribution, • No scripts, • Resiliency/Vicarious Trauma resources available at no cost, • Company-wide Network, • Ability to pass our required skills assessment, • A high school diploma or GED, • An associate’s or bachelor’s degree (preferred, but not required), • Interpreter certification (as required by local regulations), • 3 years’ experience working as an interpreter (preferred, but not required), • Ability to troubleshoot basic technical issues, • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment, • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components Sorenson Communications is expanding our Video Relay Service (). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada. Responsibilities: • Effectively interpret between American Sign Language (ASL) and spoken English, • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements, • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct, • Demonstrate full compliance with Sorenson Communications attendance policy, • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines, • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position., • Possess the ability to quickly learn and implement new and changing technologies, • Work effectively in a team environment; receive support from and provide support to colleagues, • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations, • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment, • Enhance interpreting skills through continued education training, • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Job Description Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including RMA of NY—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Fertility RN Nurse Coordinator for Urology to join our team at RMA of New York in Eastside, New York and will float to Westside, New York with some remote work as needed. • Schedule: Monday through Friday, from either 8:00 AM to 4:00 PM, or 9:00 AM to 5:00 PM Eastern Time How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Fertility RN Coordinator for Urology will: • Assist with the coordination, case management, and procedure scheduling for male patients, • Manage post-op calls and any clinical calls via triage line, • Provide patient/couple counseling, • Educate patients on procedures, • Coordinate in cycle male procedures that correspond with female IVF cycles, as well as setting up outside procedures, • Schedule treatment/testing after initial and follow up visits, • Coordinate patient treatment plans in conjunction with established clinical protocols We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include: • Valid RN license, • Experience working with electronic medical records a must, • High level of customer service essential and must be a self-starter What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) • Medical, dental, and vision insurance, • 401(k) with company match, • Tuition assistance and professional development support, • Performance-based bonus opportunities, • Generous paid time off, paid holidays, and paid parental leave, • Life and disability benefits, • Fertility Discount Program, • 401(k) with company match, • Performance-based bonus opportunities, • 401(k) with company match US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

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