Part time remote customer service jobs in Buffalo, New YorkCreate job alerts

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent(s) to work part time schedule. This position works in a remote capacity and is primarily responsible for handling and documenting incoming and outgoing calls. Applicants will be expected to maintain flexibility in scheduling to the extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: • Answer and document all incoming calls in accordance with Contact Center procedure, • Learn contract specific protocols to facilitate performance goals of client and department, • Complete and document outbound calls in accordance with contract requirements, • Answer and document incoming calls in accordance with contract requirements, • Establish rapport and quickly build relationships with contacts, • Maintain high quality customer service standards, • Attain and maintain key performance goals Competencies: • Proficient in the use of Microsoft Word and Excel, and Windows, • Ability to learn additional software platforms as required, • Able to type a minimum of 25wpm, • Demonstrate excellent internal and external customer service, • Effectively work with individuals of diverse backgrounds, • Adapt communication style depending on assigned duty, • Effectively communicate with colleagues, customers, and vendors, • Maintain confidentiality and professionalism in a fast-paced environment, • Succeed in completion of duties when unsupervised and work well as part of a team, • Apply agency standards in performance of position duties, • Demonstrate a detail orientation in completion of duties, • Maintain a calm, sensitive demeanor in an actively changing work environment Qualifications: • High School diploma or equivalent, • Prior experience with customer service and/or contact center work preferred, • Must live in the one of the following states: New York, Pennsylvania, North Carolina, South Carolina, • Ability to provide documentation of legal blindness preferred but not required, • Ability to work shifts scheduled between 8:00 AM and 4:00 PM, Monday through Friday

Job Description PCI Systems Engineer (Tech Ops) Are you a problem-solver who thrives on designing and supporting robust systems infrastructure? Join our team as a Systems Engineer and play a key role in shaping the backbone of mission-critical technologies. If you're ready to take on meaningful challenges, collaborate with talented peers, and make a measurable impact—this is the role for you. About PCI: PCI () is a rapidly growing technology company dedicated to providing innovative IT solutions that empower businesses to thrive in the digital age. We foster a culture that values individual contributions, open communication, and a close-knit team environment. At PCI, we are committed to pursuing excellence, unlocking human potential, and building strong relationships with our clients and employees. PCI’s commitment to you: As part of the Technical Operations team, you will design, develop, support, and maintain the organization's hosted systems infrastructure including client-facing assistance to define requirements and recommend technical solutions to help move the client’s technology forward. You will develop, modify, test, and maintain the systems and make updates to system-related installation documentation. This role serves as a point of escalation for System Administration team for outages, issues and or change management support. Work is generally both independent and collaborative in nature and contributes to moderately complex aspects of a project. You might be a great fit if you have experience with: • Working directly with clients for evaluation, technical discovery, and solution recommendations. Such as leading discovery sessions to assess infrastructure needs and proposing tailored cloud migration strategies., • Azure Cloud technology stack: Deploying Azure Virtual Networks, configuring NSGs, and managing Azure AD-integrated services., • Azure and on-prem networking: Designing hybrid network topologies, configuring VPN gateways, and troubleshooting routing between cloud and on-prem resources., • On-premises infrastructure design and implementation: Building Hyper-V clusters, deploying Windows Server roles, and integrating with cloud services., • Various SAN technologies: (NetApp, Nimble, TruStorage), • Backup technologies — both physical and cloud-based: Managing Veeam and Barracuda for on-prem backup, configuring Azure Backup and Recovery Services Vaults, and ensuring compliance with retention policies and disaster recovery plans., • IT service delivery: Working within queue(s), familiarity with Autotask PSA, Kaseya RMM, and Auvik Network Monitoring preferred. Additional skills we value: • Mid-level networking expertise: Diagnosing VLAN and subnet issues, configuring DHCP scopes, and managing firewall rules for secure access., • Experience supporting remote user environments: Troubleshooting VPN connectivity, deploying remote desktop solutions, and managing endpoint security for distributed teams., • Familiarity with network monitoring and diagnostic tools: Using Wireshark or PRTG to identify latency issues or unauthorized traffic., • Comfort with cloud identity and access troubleshooting: Resolving Azure AD sign-in issues, MFA lockouts, and conditional access misconfigurations., • Microsoft modern workplace solution (Intune, Teams, Exchange Online, SharePoint Online): Implementing Intune compliance policies, managing Teams lifecycle, and configuring Exchange Online mail flow. Requirements: • 2-year technical degree or equivalent work experience., • Strong listening and communication skills with a friendly customer-focused attitude, as this role will have direct client interaction both virtually and in person at on-site client locations., • Prior Enterprise MSP experience highly valued. Certifications Preferred: AZ-104, AZ-302, AZ-304, AZ-305, AZ-500, all M365 certifications. FLSA Category - Exempt, full-time Supervisory Responsibility – No Location – Buffalo, NY (Hybrid - M/W/F in office) Other Expectations – After-hours support when needed. Compensation: $85,000 -$110,000 annual salary Monday - Friday, 8am - 5pm ET. After-hours support when needed.

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

Job Description Remote Crane Technician- Nationwide Traveler Position Summary: For over 150 years, Morgan has led the way in transforming the metals industry. We don’t just build world-class material handling systems—we create safer, smarter, and more efficient solutions that empower our customers and elevate our communities. Be part of a company that is driven by a passion for innovation and a commitment to sustainability. Due to continued growth, we are seeking full-time Remote Crane Technicians to join our team. This role involves assembling, installing, and maintaining Morgan’s industrial overhead cranes at customer sites across the U.S. You’ll be part of a team that ensures innovation comes standard with every order. Join us in fulfilling our vision: To challenge the possibilities of today by thinking differently. Responsibilities: • Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites nationwide., • Perform preventative maintenance and inspections on overhead cranes., • Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical components., • Work in field-based environments including industrial sites and manufacturing facilities., • Safely operate at heights and heavy equipment in varying weather conditions. Education/Experience: • High school diploma or GED required., • 3–5 years of experience in crane service, maintenance, or a related field., • Welding experience is a plus., • Strong knowledge of mechanical, electrical, and hydraulic systems., • Ability to read blueprints and use metrological instruments (e.g., micrometers)., • Basic organization, communication, and problem-solving skills., • Familiarity with OSHA regulations and crane safety standards., • Valid driver’s license and clean driving record., • Ability to travel 75–90% of the time, including overnight stays., • Must pass a background check and drug screening., • Millwright work, • Iron work, • Pipefitting, • Electrical meters, • Basic machining, • Basic welding, • Basic rigging Benefits: • Guaranteed minimum of 40 hours per week, • Competitive wages based on experience, • Travel per diem and expense reimbursement, • Comprehensive benefits package including:, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401(K) with matching, • Paid time off, • Company-provided tools and equipment. About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients’ businesses forward. To learn more about our company or apply for this position, visit . Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. Now accepting applicants for Focus Group studies. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.

You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.Our compa

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments—delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities. Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity. Job Summary The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You’ll combine deep product expertise with a consultative approach to guide customers through their security journey—translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment. You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer’s environment, ensuring seamless delivery and exceptional customer experience. Key Responsibilities • Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers, • Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases, • Advise customers on best practices for alert tuning, data onboarding, and correlation optimization, • Drive continuous improvement in customer security posture and measurable time-to-value outcomes, • Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery, • Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings, • Translate complex detection and response concepts into actionable guidance for diverse audiences, • Collaboration & Enablement: Partner with Unit 42’s SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment, • Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency, • Champion customer needs internally, advocating for enhancements and escalations where needed, • Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service Qualifications Preferred Qualifications • 5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments), • Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding, • Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments, • Excellent communication skills—able to explain complex security concepts clearly to both technical and non-technical audiences, • Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs, • Deep curiosity and a growth mindset—comfortable learning and adapting to evolving technologies and detection methodologies, • Bachelor’s degree in Computer Science, Information Security, or a related field or equivalent military experience Additional Information Salary Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representa

If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists. This position is perfect for anyone looking for temporary, part-time or f

We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. Remote working/work at home options are available for this role. Implement tasks, small projects or gigs in your spare time.

If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. This position is perfect for anyone looki

We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. Remote working/work at home options are available for this role. Implement tasks, small projects or gigs in your spare time.

If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. This position is perfect for anyone looking for te

David's Bridal - Retail - Customer Service [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver

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We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. Optimize your efforts over time based on results. Control over how much time you invest.

We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. Implement tasks, small projects or gigs in your spare time. Optimize your efforts over time based on results.

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. Implement tasks, small projects or gigs in your spare time. Optimize your efforts over time based on results.

We are looking for a full-time customer service representative (concierge associate) to join our member services team and digitally engage with members (users) and help them find the right healthcare for their needs. About the job Customer Service Assistant (Remote). Concierge associates are the voi

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid F

About the job Data Entry Specialist/Part-time (Remote). This position impacts and collaborates with multiple departments, business units, stakeholders, and operational partners in the all markets (contracted and employed) to manage specialist provide data entered into the referral management tools a

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Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and OSHA requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times. Medical/prescription d

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Take the next step in your career as our new Netflix Customer Service Advisor (Remote) to follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, and provide excellent service to customers and team members. Other duties include support the preparat

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Nationa

Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Excellent customer service skills. Not only do you get to be part of an organization where you.

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Analyses customer requests and also brings in referrals based on particular trip necessities, ensuring reasonable assumptions that advertise a devoted customer base. About the job Customer Service Representative - Remote / Entry Level. Serve as 1st aspect of get in touch with to customer queries, pr

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The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Improves service by communicating and assisting employees to understand customer needs,

Remote Customer Service And Sales Buffalo, Ny. Full-time virtual career, offering the flexibility to work remotely. Sales or customer service experience is advantageous but not mandatory.

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Our mission is to help our partners perform at their peak with reliable equipment and exceptional

Now Hiring a Part-Time Porter!. Come be a part of the Automotive Industry future with us! We are part of Lithia & Driveway, one of the largest auto dealership groups in the country. A team player who is focused on providing exemplary customer service.

About the job Customer Service Specialist (Remote). Respond to customer inquiries via email, phone, and messaging platforms in a timely, professional manner. Experience in customer service-experience in travel, hospitality, or tourism is a plus.

Our Team Members are friendly and helpful to customers and coworkers, meeting customer needs and taking steps to solve food or service issues. Be willing and able to communicate with customers, teammates, and managers in a positive manner. Commitment to customer satisfaction.

Deliver friendly customer service, help customers shop our store, and find what they're looking for. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Educate customers on the Voice of Customer (VOC) survey.

Our Team Members are friendly and helpful to customers and coworkers, meeting customer needs and taking steps to solve food or service issues. Commitment to customer satisfaction. Be willing and able to communicate with customers, teammates, and managers in a positive manner.

We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Customer service or customer relationship experience. Previous customer service and sales expe

Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Excellent customer service skills. Responsible for first contact resolution and the customer interaction experience within the location.

We're looking for enthusiastic Remote Customer Service Agent to support a range of customer service initiatives for a diverse portfolio of well-known clients. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by provi

A team player who is focused on providing exemplary customer service. Now Hiring a Part-Time Porter!. Come be a part of the Automotive Industry future with us! We are part of Lithia & Driveway, one of the largest auto dealership groups in the country.

In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This role requires you to interact with hundreds of customers each we

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. Responsible for providing an exceptional service experience