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  • Operations and Billing Coordinator
    Operations and Billing Coordinator
    hace 4 días
    $55000–$60000 anual
    Jornada completa
    Manhattan, New York

    Nader Kash and JN Premier are seeking a highly organized and proactive Operations & Billing Coordinator to support daily office operations and billing administration for a fine jewelry company. This role serves as a central resource for office operations, facilities coordination, invoicing support, and front desk administration. Key Responsibilities Billing & Certificate Management • Manage all GIA and diamond laboratory report records and documentation, • Coordinate with Inventory and Shipping teams to ensure GIA reports and certificates are included with jewelry shipments whenever possible, • Prepare, mail, and track customer invoices, certificates, and supporting documentation, • Upload, organize, and maintain all Diamond Track and Non-Diamond Track invoices for processing, ensuring all supporting information and notes are included, • Maintain accurate digital filing systems for invoices, certificates, and operational records, • Manage and organize office-related Google Drive files and shared folders Office Operations • Handle all new employee office access, including: Issuing employee ID cards and setting up Openpath access, • Monitor and maintain office security supplies, access cards, and visitor credentials, • Manage all office technology, equipment, and vendor service requests, • Coordinate maintenance, repairs, and troubleshooting for office equipment and facilities, • Coordinate building maintenance requests and vendor visits, • Order, receive, organize, and distribute office, kitchen, and operational supplies, • Maintain inventory of office supplies and proactively replenish stock, • Manage daily office opening duties, including preparing and maintaining shared equipment such as the dishwasher, coffee machine, printer, jewelry steamer, and ultrasonic cleaner, • Pack and prepare shipments and enter shipping information into Diamond Track as requested, • Support special projects and operational initiatives as assigned Office Organization & Facility Maintenance • Maintain a clean, organized, and professional office environment at all times, • Conduct routine walkthroughs of office, kitchen, conference room, reception, and shared workspaces to ensure cleanliness and organization standards are met, • Manage relationships with office vendors, service providers, and building management, • Monitor office appearance and address organizational issues proactively, • Assist departments in maintaining orderly workspaces and shared resources, • Ensure conference rooms and common areas are presentation-ready for client and vendor visits Front Desk & Reception • Serve as the first point of contact for visitors, clients, vendors, and building personnel, • Answer, screen, and direct incoming phone calls, • Greet guests and manage visitor access procedures, • Receive and distribute incoming mail and deliveries, • Support scheduling and meeting preparation when required Requirements • 2+ years of administrative, office management, operations, or executive support experience preferred, • Exceptional organizational and multitasking abilities, • Strong attention to detail and follow-through, • Resourceful problem solver who can anticipate needs and take initiative without constant direction, • Professional verbal and written communication skills, • Excellent customer service and phone etiquette, • Comfortable managing multiple projects and deadlines simultaneously, • Proficiency with Google Workspace, Microsoft Office, and web-based business applications, • Experience with shipping platforms, inventory systems, or CRM software is a plus, • Ability to lift and move office supply deliveries and packages when necessary, • Positive, solutions-oriented attitude with a willingness to help wherever needed M-F 9:30am-6pm Salary: $60k 10 days PTO + Select holidays observed 401(k) benefit available after 6 months This role does not offer a healthcare benefit. However healthcare stipend can be negotiated.

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  • Maintenance Engineer
    Maintenance Engineer
    hace 5 días
    $26–$31 por hora
    Jornada completa
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Line Engineer (Maintenance) Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Chief Engineer JOB DESCRIPTION Crosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities. The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service. Key Responsibilities • Support the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding grounds, • Perform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areas, • Conduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attention, • Execute daily, weekly, and monthly preventative maintenance programs and checklists, • Monitor, maintain, and service engineering systems and equipment, including:, • HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans), • Replacement of filters, belts, bearings, fans, insulation, and drain pans, • Troubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipment, • Perform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipment, • Maintain a clean, safe, and organized work environment at all times, • Follow all safety protocols and hotel standards Qualifications & Requirements • 2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environment, • Working knowledge of HVAC/R, electrical, plumbing, and general building maintenance systems, • Computer literate, with experience using Building Management Systems (BMS) preferred, • Familiarity with HOTSOS or similar maintenance management systems preferred, • Excellent verbal and written English communication skills, • Ability to remain calm, organized, and professional under pressure, • Strong time-management skills with the ability to prioritize multiple tasks, • Physically capable of lifting, carrying, and handling equipment safely, • Relevant trade certifications and/or specialized training preferred, including:, • Fire Safety Director, • FDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.) What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025. 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades on our website. Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Outside Sales Representative
    Outside Sales Representative
    hace 9 días
    Jornada parcial
    Central Harlem, Manhattan

    Kron Agency helps local businesses attract customers and operate more efficiently through professional websites, automated voice receptionists, booking systems, customer-service bots, and customized business automations. We are hiring outside sales representatives to visit businesses throughout New York City, speak directly with owners and managers, learn about their needs, and introduce solutions that can improve their customer service and sales. What You Will Sell • Professional business websites and website redesigns, • Natural-sounding voice receptionists using technology such as ElevenLabs, • Automated phone-answering and call-routing systems, • Appointment-booking and scheduling systems, • Customer-service chatbots, • Lead-capture and customer-intake systems, • Automated confirmations, reminders, and follow-ups, • Customized business workflows, • Complete website, phone, and booking packages Every system is customized around the business it serves. For example, a voice receptionist for a dental office could answer calls, schedule or reschedule appointments, answer approved questions about services and insurance, collect new-patient information, send reminders, and transfer important calls to the correct employee. Similar solutions can be created for salons, barbershops, auto repair shops, restaurants, contractors, law offices, real estate companies, medical offices, spas, and other local businesses. Assigned Routes and Leads Kron Agency has already identified more than 125 potential business leads throughout New York City. Representatives receive organized routes containing selected businesses in specific neighborhoods. This allows representatives to focus on visiting businesses and making sales instead of spending the day searching for prospects. Representatives are expected to complete their assigned routes, record the outcome of each visit, and follow up with interested business owners. Responsibilities • Visit businesses in person using your assigned NYC route, • Ask to speak with the owner, manager, or decision-maker, • Introduce Kron Agency and explain our services clearly, • Learn how the business currently handles calls, appointments, customer questions, and new leads, • Identify problems such as missed calls, outdated websites, scheduling difficulties, and slow customer follow-up, • Recommend services that fit the business’s actual needs, • Demonstrate our websites, voice receptionists, booking tools, and automation systems, • Collect accurate contact information from interested prospects, • Schedule demonstrations and follow-up conversations, • Follow up consistently and work toward closing sales, • Record the result of every visit, • Provide regular updates on routes, conversations, follow-ups, and completed sales, • Represent Kron Agency professionally and honestly Qualifications • Confident approaching local businesses and starting conversations, • Strong communication and listening skills, • Professional appearance and behavior, • Reliable and able to complete assigned routes, • Able to explain technology in clear, simple language, • Comfortable demonstrating websites and voice systems, • Strong follow-up and sales-closing habits, • Able to work independently, • Smartphone with reliable internet access, • Able to walk and travel throughout assigned NYC neighborhoods Previous sales experience is helpful, but a college degree and technical experience are not required. Kron Agency will provide service information, demonstrations, sales materials, and training. Compensation This is a commission-based contract position. Representatives earn commission for closing website projects, voice-receptionist systems, booking solutions, automation services, and complete business packages. Commission details will be explained before onboarding. To apply, submit your name, phone number, current borough or neighborhood, sales experience, languages spoken, weekly availability, and a short explanation of why you would be a good fit for Kron Agency.

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  • Office Administrator
    Office Administrator
    hace 19 días
    Jornada completa
    Manhattan, New York

    NYC Cake Academy Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the Academy Department. Supports Director of Operations and head of department and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Typically reports to a head of department and/or Director of Operations. Responsibilities: Creating and printing flyers weekly Answer, direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a data system and website Add new classes to the calendar Add new classes and events online Email customers about upcoming classes Send class reminders with equipment needed and directions Add Events to the calendar Check that everything is set for events Take attendance for classes and check against registered list Maintain missed classes and makeup class lists Submit and reconcile expense reports Provide general support to visitors Provide information by answering questions and requests Generate reports Handle multiple projects Prepare and monitor invoices Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Write letters and emails on behalf of other office staff Cover the reception desk when required Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute the mail Answer telephone calls and pass them on Manage staff appointments Oversee and supervise the work of junior staff Maintain up-to-date employee holiday records Coordinate repairs to office equipment Greet and assist visitors to the office Photocopy and print out documents on behalf of other colleagues Requirements: Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Proficient in MS Office At least 5 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred Graphic design and social media experience preferred Take attendance of all classes and events Collect waivers for kids classes Send email reminders for upcoming classes Send out surveys when class is complete Create Blog Posts Post on Google Administrative Assistant top skills & proficiencies: Reporting Skills Administrative Writing Skills Microsoft Office Skills Analysis Professionalism Problem Solving Supply Management Inventory Control Verbal Communication Office Administration Procedures Typing Skills Attention to Detail Accuracy Multitask Telephone Skills Teamwork Discretion and Judgment Patience Job Type: Part-time Pay: $18.00 - $22.00 per hour Work Location: In person

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  • Mechanic Shop Manager
    Mechanic Shop Manager
    hace 25 días
    Jornada completa
    Maspeth, Queens

    Are you passionate about the automotive industry and thrive in a fast-paced environment? We are seeking a dynamic and organized Shop Manager to join our team at DJ’s Auto As an integral part of our operations, you will play a key role in supporting our office functions as well as our mechanic shop and ensuring a smooth workflow. Responsibilities include the following: Responsibilities: Oversee and coordinate daily shop operations. Assist with mechanical repairs, troubleshooting, and maintenance as needed. Help technicians diagnose mechanical issues and ensure work is completed efficiently. Order parts, tools, and supplies from vendors and suppliers. Track parts inventory, deliveries, and outstanding orders. Generate customer invoices, work orders, and estimates. Review completed work and ensure accurate billing. Communicate with customers regarding repairs, costs, parts, and job status. Coordinate work schedules and prioritize jobs to maintain workflow. Maintain accurate records of repairs, parts purchases, invoices, and payments. Keep the shop organized, clean, safe, and operating efficiently. Communicate with suppliers and negotiate pricing when appropriate. Help manage shop expenses and identify ways to improve productivity. Assist with day-to-day office tasks, including filing, data entry, and organizing paperwork. Manage phone calls and emails, providing excellent customer service to clients and suppliers. Place and track orders for automotive parts, ensuring timely and accurate deliveries. Maintain inventory records and coordinate with the repair team to meet their parts requirements. Collaborate with suppliers to negotiate prices and handle any discrepancies or issues. Support the team in maintaining a clean and organized office space. Track part returns to ensure proper refund/credit is issued in a timely matter. Generate inhouse invoices to customers and fleet accounts. Qualifications: Previous mechanical experience is required. Previous experience in a repair shop, service center, or similar environment preferred. Knowledge of mechanical systems, tools, diagnostics, and repair procedures. Experience ordering parts and working with suppliers. Ability to generate invoices, estimates, and work orders using shop management software or computer programs. Basic computer skills, including email, spreadsheets, and data entry. Strong organizational, communication, and problem-solving skills. Ability to multitask, manage priorities, and work independently. Dependable, detail-oriented, and willing to take a hands-on approach. Previous office administration experience preferred. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Basic knowledge of automotive parts and terminology is a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook). What We Are Looking For: · We need someone who can take ownership of the shop's day-to-day operations, understands mechanical work, and can balance hands-on responsibilities with office and management duties. The right candidate will be proactive, trustworthy, and committed to keeping the shop organized, productive, and profitable.

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  • Hair Stylist
    Hair Stylist
    hace 1 mes
    Jornada completa
    Van Nest, The Bronx

    Hair Stations now available for weekly rental fee or commission based agreement. All qualified providers will have the ability to elevate their brand and showcase their talent through the luxury ambiance, amenities, and established clientele of this unique environment. Vanity Me Beauty Bar provides services for Hair, Nails, Brows, Lashes, Threading, Permanent Makeup, Full Glam, Facials, Full Body Waxing, Private Glam Parties, and Private Bridal Group Servicing. With the plethora of services that we provide, each provider has the ability to seamlessly gain client retention. We are a ground level storefront perfectly located on a main street with heavy foot traffic and exposure. Bx 21 bus stop-Morris Park and Bronxdale Ave located in front of Salon. 2 and 5 train - East 180th Street stop is a 15 minute walk. Requirements: • Must be at least 17 years of age, • Minimum 2 years of experience, • Must be able to provide the following services: Braid & Twist Services (Stitch, Cornrows, Knotless, Feed-In Braids, Fulani, Tribal, Lemonade, Boho, Dutch Braids, Box Braids, Custom Styles, Custom Parts, Crochet Styles, Senagalese Twists, Two Strand Twists, etc) Sew Ins, Quick Weaves, Ponytails, Adult and Children's Hair Cuts, Dry Styling (Up-do's, curls, crimps), Wash & Blow Dry, Semi Permanent Color (Natural Hair or Extensions), Permanent Color (Natural Hair or Extensions) The following services are not mandatory to be experienced in, but will prioritize any candidate in the selection process: Wig Installation and Creation, Loc Services (Starter Locs, Microlocs, Lox Extension, Loc Repair, Loc Wash, Loc Detox, Retwist), Luxury Hair Extensions (Tape Ins, Microlinks, Microrings, Clip Ins, Brazilian Knot Extensions, I Tips, K Tips), Balayage, Highlights • Must be able to work weekends, • Must have a reliable phone and other devices to maintain communication with Salon Owner, Salon Management, • Must be able to create or record content for social media platforms, • Must uphold clean and tidy appearance at all times, • Must practice sanitization and sterilization protocol at all times, • Must have excellent customer service skills You may apply via job posting, email, or in person. Please have your resume and references ready. An application form will be provided to all who fit the criteria via Docusign or paper form if in person. Interviews are conducted by appointment only. Facilitation of date and time for interview can be discussed during initial interaction if applicable. We look forward to your inquiries and expanding our team! Thank you in advance

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  • BDC Representative
    BDC Representative
    hace 1 mes
    $45000 anual
    Jornada completa
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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