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  • POS Tech_Korean Bilingual
    POS Tech_Korean Bilingual
    28 days ago
    $21–$29 hourly
    Full-time
    Hackensack

    Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers. Location: Hackensack, NJ Job Description: • Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible, • Prepare/stage POS hardware and software for deployment, • Maintain POS department equipment and tools, • Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues, • Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks, • Monitor system performance and troubleshooting issues, • Provide documentation as required Qualifications and Skills • Resourcefulness and problem-solving aptitude, • Excellent communication skills, • Bi-lingual in English & Korean, • POS/PC support related experience preferred, • Able to work off-site occasionally, • Business travel may be required, • Flexible work hours, as well as Saturdays available, • CompTia A+ preferred Benefits • Group Health Insurance ( Medical, Vision, Dental), • Employer paid Life Insurance, • Paid Sick and Vacation Days, • Gym Support, • Lunch Support, • 401K with marching

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  • Office Assistant
    Office Assistant
    1 month ago
    $20–$25 hourly
    Full-time
    Roslyn Heights

    Responsibilities: Fluent in English and Spanish • Manage and maintain customer relationships, ensuring excellent customer service and satisfaction., • Create lease agreements and contracts with tenants and vendors, • Handle tenant inquiries, complaints, and requests in a timely and professional manner., • Perform administrative tasks such as data entry, filing, and record keeping., • Coordinate property maintenance and repairs, ensuring that all work is completed in a timely manner., • Skills:, • fluent in English/Spanish, • A positive attitude, and track record, encompassing the skill and desire take ownership of issues and go above and beyond the norm., • Word/Excel/general PC fluency - must be familiar with Excel, • Excellent verbal and written communication, • Excellent customer service skills, • Willingness to learn new skills and processes, • Handle day-to-day office management and administrative tasks with diligence and accuracy, • Prepare communications such as office memos, emails., • Interface with Superintendents to ensure tenant inquiries/issues are resolved, • Copy, file, and scan as needed, • Answer phones in a professional manner and greet visitors, • If you are a motivated individual with a passion for customer service and property management, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    2 months ago
    $20–$21 hourly
    Full-time
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

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