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Inform clients of our hotel services, including breakfast and dining options. Promote all hotel amenities, conveniences and programs offered. Hands-on experience with Hotel Management software (PMS).

Job Description Position: Guest Service Agent At the DoubleTree by Hilton New York – LaGuardia Airport, first impressions matter - and often, the first impression a guest has of us is over the phone. We're looking for a PBX Operator/Guest Service Agent who can deliver warm, accurate, and efficient service with every call, ensuring every guest can hear the smile in your voice. If you're detail-oriented, love connecting with people, and take pride in being the calm, knowledgeable voice guests can count on, we'd love to meet you. About the Role As our PBX Operator/Guest Service Agent, you'll be a key point of contact for guests and callers alike - managing incoming calls, providing accurate information, and supporting the smooth flow of communication throughout the hotel. Precision, courtesy, and a genuine "smile in your voice" are what set our team apart. What You'll Do • Answer telephone inquiries and provide accurate, up-to-date information in a courteous and timely manner, • Operate the switchboard with precision, ensuring all calls are answered within 3 rings, • Answer and transfer calls in accordance with hotel standards; send and receive faxes, • Log and process wake-up calls, ensuring all are run through the call accounting system, • Log and inform guests of incoming packages, • Ensure guest needs and requests are completed in a timely manner, following through on any issues or discrepancies, • Maintain a warm, professional tone and composure when addressing guests and fellow Associates, • Use guests' names throughout interactions, • Maintain working knowledge of all hotel functions and services, • Complete daily shift checklist, reports, records, and logs as required, • Verify daily rate and availability, • Restock and organize work areas as needed, • Attend all mandatory meetings and hotel functions, • Comply with all company standards and policies as outlined in the Employee Handbook, • Other duties as required What We're Looking For • 1–2 years of customer service experience; hotel setting strongly preferred, • Strong written and verbal communication skills, • A courteous, composed demeanor - even during high call volume, • High School Diploma or GED; 2 years of related experience/training, or an equivalent combination of education and experience, • Previous hotel experience preferred, but not required, • Comfort working with hotel systems (PEP PMS experience a plus), • Ability to lift up to 50 lbs. and remain standing for extended periods, • Availability for flexible scheduling, including evenings, weekends, and holidays At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management., • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred., • Competitive wages for full time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program, • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

VillageMD seeks a Medical Assistant to support physicians and NPs, handling patient flow, room preparation, vitals collection, and clinical documentation.The role includes accurate information entry in EHR and PMS, scheduling, and coordinating referrals.Strong English communication and computer skil

Job Description Club Lounge Attendant (Breakfast Attendant) Come be a part of our team at the newest upscale hotel near Citi Field in Flushing at Tangram! Renaissance New York Flushing Hotel is the anchor to a 4-phase complex called Tangram, positioned to be the epicenter of Flushing, Queens, and spanning two city blocks. The 208-room hotel sits atop an 8-plex 4DX cinema and is flanked by high-end condominiums with a retail center including nearly 30 Asian style restaurants, beer garden and an expansive 5,000 sq ft fitness center with an Olympic-sized pool. Guestrooms feature a streamlined aesthetic with vibrant details like hand drawn wall coverings in the foyer, plus refrigerators, rain showers, and 55" articulating LCD TVs. VIP guests receive access to the hotel's Club Lounge, serving light snacks and a cozy place to unwind. The hotel in Flushing, Queens, NY offers free shuttle service to La Guardia Airport, and easy access to the 7 train. Prime Met, the hotel's rooftop restaurant, is a fusion of Asian flavor and western steakhouse, and features a whiskey bar and a sake bar. Explore Tangram and be at the center of it all. Individual is responsible for serving our Club Lounge guests during our complimentary breakfast & evening cocktail service. Our Club Lounge Attendant will be a dynamic individual who is able to communicate well, the ability to serve and maintain cleanliness at the Club Lounge. The attendant will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The Club Lounge Attendant be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for the Club Lounge Attendant - to get it right for our guests and our business each and every time. Qualifications: At the Renaissance, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Renaissance associates work in an environment that demands exceptional performance, yet offers great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. The Club Lounge Attendants contributes to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Club Lounge Attendants creates an experience for our hotel guests by offering them a larger-than-home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Our larger than home environment is the philosophy of Service Essentials: • Greet every guest with a smile, • Use guest's name at every opportunity, • Provide quick and efficient service, • Offer assistance and provide options, • Thank the guest and invite them back, • Ability to lead by example in maintaining a professional demeanor with challenging guests., • Ability to lead by example in approaching and accosting guests to create personal connections., • Must have schedule flexibility for both AM and PM shifts, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by guests., • NYC Food Handler's Certification, • Detail oriented, excellent communication skills and the ability to engage our guests, • Must be 18 years or older to serve and pour alcohol in New York. Bartending experience a plus., • Ability to lift, pull, and push moderate weight (minimum of 50 lbs.), • Must be able to maintain confidentiality of information when serving high profile., • Must have thorough understanding of the PMS, Ving and Reservation systems., • Must have experience in high traffic guest service establishments., • Complete knowledge and understanding of the service industry, policies and procedures to include sanitation., • Must have a sense of humor., • Must be self confident. Responsibilities and Job Functions: include, but are not limited to, the following: • Welcome patrons and customers as they arrive., • Serve drinks and present food offerings, • Process sales through point of sale system as needed, • Deliver food items to lounge guests as necessary and in a timely manner, • Ensure that food presentation is up to standards, • Clear tables, • Maintain proper condition and cleanliness of dining areas and servicing equipment, • Maintain appropriate stock levels of all condiments., • Maintain a warm and friendly demeanor at all times, • Attention to cleanliness and safety, • Preparing for guests by cleaning and setting tables, • Setting up any seasonal decorations, candles, or table cloths, • Greeting patrons, and if needed, escorting guests to tables, • Serving water to guests and refilling beverage glasses as needed, • Placing and replacing silverware as needed, • Delivering beverages from the bartender if needed, • Stocking serving stations with napkins, utensils, trays, condiments, and salt and pepper containers, • Removing guests' dirty dishes and utensils, • Delivering used dishes and utensils to the kitchen for cleaning, • Assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed, • Vacuuming, sweeping or mopping the Club Lounge, • Removing trash and recycling; replacing trash bags, • Cleaning up guest spills as needed, • Directing guests to restrooms or exits as needed, • Clearing table as guests complete their meals and preparing tables for next guests, • Following and maintaining all sanitation and safety procedures At Meyer Jabara Hotels, we strive to build more than just a strong team - we build a meaningful culture. That's where the J Quality comes in. It's our promise to seek out people who bring more than skills - they bring purpose, energy, and a sense of community. The J Quality is about the Three J's: • JOY in celebrating everyday moments, • JUMP in when there's an opportunity to help, • JOIN in with others to serve and succeed as one Do you have the J Quality we're looking for? If so, we'd love to meet you. Apply today and bring your drive - literally and figuratively - to our incredible team! What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be *The statements in this position description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Vision insurance, • Employee discount, • Health insurance, • Life insurance, • Paid sick time, • Paid time off, • Referral program, • Retirement plan Work Location: In person

Job DescriptionHotel Manager - Operations & Revenue StrategyPosition Overview The Hotel Manager is responsible for overseeing the daily operations, guest experience, and revenue performance of The Rhyland. This leadership role will ensure operational excellence across all departments while also driving strategic revenue management initiatives to maximize hotel profitability, market positioning, and overall financial performance. The ideal candidate is a hands-on hospitality leader with strong operational knowledge, financial acumen, and a deep understanding of hotel revenue management, pricing strategy, and market analysis. This individual will play a key role in establishing The Rhyland as a premier luxury boutique hotel destination in Queens. Key ResponsibilitiesHotel Operations & Guest Experience • Oversee daily operations across Front Office, Housekeeping, Engineering, Food & Beverage, Security, and Guest Services, • Ensure all departments consistently deliver exceptional boutique luxury service standards, • Maintain strong visibility throughout the property and provide hands-on operational leadership, • Resolve escalated guest concerns promptly and professionally, • Ensure cleanliness, presentation, and maintenance standards are consistently upheld, • Lead operational meetings and coordinate communication between departmentsRevenue Management & Commercial Strategy, • Manage hotel revenue strategy including transient, corporate, group, and airline business segments, • Monitor daily pickup, occupancy, ADR, RevPAR, pace reports, and market trends, • Adjust pricing and inventory strategies based on demand, seasonality, competitor analysis, and forecasted business levels, • Work closely with Sales and Reservations teams to optimize business mix and maximize profitability, • Analyze STR reports, booking trends, and channel performance to identify revenue opportunities, • Oversee OTA strategy, restrictions, promotions, and rate parity, • Assist with annual budgeting, forecasting, and monthly financial analysis, • Develop and implement strategies to increase occupancy, average rate, and total hotel revenueLeadership & Team Development, • Lead, mentor, and develop department heads and hotel staff, • Foster a culture of accountability, teamwork, professionalism, and service excellence, • Support recruitment, onboarding, training, and employee engagement initiatives, • Conduct regular coaching, performance evaluations, and operational follow-ups, • Lead by example through a hands-on and collaborative management styleFood & Beverage & Events Oversight, • Partner closely with Food & Beverage leadership to oversee restaurant, bar, banquet, and catering operations, • Ensure service standards and guest experience expectations are maintained across all outlets, • Support successful execution of events, group business, and banquet operationsFinancial & Administrative Management, • Monitor labor productivity, scheduling, payroll, and departmental expenses, • Ensure compliance with company standards, local regulations, and operational procedures, • Review operational and financial reports regularly to identify opportunities for improvement, • Support ownership with strategic operational planning and reporting Qualifications • Minimum 5 years of hotel leadership experience in a Hotel Manager, Director of Operations, or similar role, • Strong background in hotel revenue management and rate strategy required, • Experience with forecasting, pricing strategy, STR analysis, and hotel performance metrics, • Luxury, lifestyle, or boutique hotel experience strongly preferred, • Strong understanding of Rooms Division and Food & Beverage operations, • Experience overseeing banquet or event operations preferred, • Strong leadership, communication, organizational, and problem-solving skills, • Experience in the NYC hospitality market preferred, • Pre-opening hotel experience is a plus, • Knowledge of PMS, CRS, channel management, and revenue management systems preferredWhat We're Looking For, • A strategic operator who understands both hospitality and revenue optimization, • A hands-on leader who thrives in a fast-paced, high-expectation environment, • Someone passionate about guest experience, operational excellence, and financial performance, • A detail-oriented professional who can balance luxury service standards with strong business disciplineAbout The Rhyland The Rhyland is an upcoming luxury boutique hotel located in Flushing, Queens featuring thoughtfully designed guestrooms, elevated food & beverage experiences, event spaces, and a hospitality experience inspired by culture, community, and modern Asian American influence.

Job Description POSITION SUMMARY: Under the direct Supervision of the Site Manager, clerks working in the front desk registration department are responsible to perform clerical work in support of registration including making appointments and processing patients. RESPONSIBILITIES: 1. Distributes and explains registration forms, assisting patients in the understanding and completion of the registration process., 2. Answers front desk telephone., 3. Makes appointments by telephone and in person in the Practice Management System (PMS) for adult, pediatrics, dental, obstetrics/gynecology and other clinic appointments., 4. Updates information regarding insurance and patient demographics at each visit., 5. Performs insurance verifications as per policy and procedure., 6. Collects and files registration forms in the medical chart., 7. Assign patients a chart number and prepares the medical record., 8. Makes copies of all necessary documents to be placed in the medical chart., 9. Enters vital demographic, insurance data and relevant notes of each registered patient in the PMS., 10. Determines fee code of patients based on sliding fee scale and patient’s income documentation., 11. Directs patient payments to clerk/cashier for self-pay cash payments, co-pays, deductibles, etc., 12. Directs calls coming to the front desk department to the appropriate clinic department or individual necessary to provide follow-up., 13. Generates the patient identification card., 14. Answers patient questions about the clinic services and registration process., 15. Explains policies of the health center concerning payment of accounts, schedule of charges, co-pays, deductibles, hours of operations, etc., 16. Directs the patient to the appropriate clinic area for the patient’s visit., 17. Assists the Center and patients in all areas of the registration process ensuring proper clerical support for the completion, follow-up and documentation of patient information., 18. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their Supervisor., 19. May be required to travel to all site when assigned. MINIMUM QUALIFICATIONS: H.S. Graduate or GED Certificate. One year experience in Clinic setting preferred Ability to follow written and oral instruction

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: POSITION SUMMARY: Under the direct Supervision of the Administrative Clinic Manager (ACM), clerks working in the front desk registration department are responsible to perform clerical work in support of registration including making appointments and processing patients. Requirements: 1. Distributes and explains registration forms assisting patients in the understanding and completion of the registration process., 2. Answers front desk telephone., 3. Makes appointments by telephone and in person in the Practice Management System (PMS) for adult, pediatrics, dental, obstetrics/gynecology and other clinic appointments., 4. Updates information regarding insurance and patient demographics at each visit., 5. Performs insurance verifications as per policy and procedure., 6. Collects and files registration forms in the medical chart., 7. Assign patients a chart number and prepares the medical record., 8. Makes copies of all necessary documents to be placed in the medical chart., 9. Enters vital demographic, insurance data and relevant notes of each registered patient in the PMS., 10. Determines fee code of patients based on sliding fee scale and patient’s income documentation., 11. Directs patient payments to clerk/cashier for self-pay cash payments, co-pays, deductibles, etc., 12. Directs calls coming to the front desk department to the appropriate clinic department or individual necessary to provide follow-up., 13. Generates the patient identification card., 14. Answers patient questions about the clinic services and registration process., 15. Explains policies of the health center concerning payment of accounts, schedule of charges, co-pays, deductibles, hours of operations, etc., 16. Directs the patient to the appropriate clinic area for the patient’s visit., 17. Assists the Center and patients in all areas of the registration process ensuring proper clerical support for the completion, follow-up and documentation of patient information., 18. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their Supervisor.