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  • Service Aide
    Service Aide
    hace 3 días
    $24959 anual
    Jornada parcial
    Brooklyn, New York

    About NYC Health + Hospitals NYC Health + Hospitals/McKinney is a 320-bed skilled nursing and rehabilitation facility in Brooklyn with a 5-Star CMS Rating in staffing, quality, health inspections, and overall. McKinney provides exceptional short-term rehabilitation and long-term skilled nursing services in a warm and comfortable setting. McKinney residents have 24-hour access to expert care and specialty services including Parkinson’s and Dementia Care, Hospice and Palliative care, IV therapy, wound and tracheostomy care. From more than 600 Nursing Homes in New York, McKinney ranks #11 in Newsweek’s Best Nursing Homes in New York 2026; and earned high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 8:00 A.M – 4:00 P.M Duties & Responsibilities Purpose of Position: Under direct supervision of a Licensed Nurse or other licensed professional staff, performs activities and procedures of a non-professional nature in direct/indirect care of patients and residents, or participates as a member of a treatment, nursing, medical or health care team in implementing appropriate regimens. Examples of Typical Tasks: 1. Assists in recreational and rehabilitation activities designed to meet the assessed needs, interests and capabilities of patients. Supervises patients/residents during field trips., 2. Assists with the physical care and personal hygiene of selected patients, consisting of, but not limited to, changing simple dressings, giving enemas and taking vital signs. Prepares patient for meals and feeds them if necessary., 3. Prepares patient for examination by performing assigned procedures such as temperature, pulse, respiration, height, weight and measurements, and assists in the examination process., 4. Prepares patient and/or examining room for examination, treatment and/or procedures. Sets up and arranges examining room., 5. Maintains, assembles and dismantles devices and equipment used in patient care. Prepares and tests equipment for safe operation and transports various equipment and supplies. 1. Changes linen and makes beds. Keeps ward and/or unit, linen, utility, treatment, storage rooms and recreational areas in a neat and orderly fashion., 2. Assists in care and storage of patients' clothing and property and sterilizes clothing and other personal items when required. 1. Reports observations of patients' and families' condition, mental state and social behavior to medical and professional staff caring for patients, and participates in the assessment and/or care of patients and families., 2. Maintains, controls, completes, processes and files patients' charts, records, transportation and time records, appropriate forms and documents., 3. Assists in clinic, admission procedures and in regulation of visitors., 4. Escorts ambulatory patients and transports non-ambulatory patients by wheelchair, stretcher, bed or stretcher-bed, including those with intravenous apparatuses to all departments, clinics, diagnostic and therapeutic units, religious and recreation centers, and other areas within the facility and facility's affiliation hospital. Accompanies children to facility school and explains nature of trips to patients., 5. Transports bodies and/or assists mortuary caretaker in transporting bodies to the mortuary and places in refrigerator when necessary. Searches DOA's and completes the required DOA reports. Transports fetuses, amputated parts or other specimens to morgue and provides postmortem care., 6. Collects and delivers specimens, charts, x-rays, regular and emergency requisitions for diagnostic tests and treatments. Performs other messenger duties, as required., 7. Provides for comfort needs of patients and assists patient with all aspects and activities of daily living., 8. Maintains clinical competence by attending continuing education programs. Minimum Qualifications Ability to read and write English and to understand and carry out simple instructions. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

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  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    hace 6 días
    Jornada completa
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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  • Bartender / Server
    Bartender / Server
    hace 2 meses
    $18–$27 por hora
    Jornada parcial
    Brooklyn, New York

    Seeking a bartender/server for a FULL-TIME schedule. You will be bartending some days and serving some days. We have a small staff and team work is key. We cross train so that all Front of house staff knows how to serve and bartend according to our standards. There may be days where you are both bartending/serving alone for a few hours before the next employee’s shift starts. Dinner shifts are 4pm - close, Weekend brunch shifts begin at 10am. You must have open availability to work 4-5days per week. Weekends are mandatory. We are a small establishment with a small staff. Once you are on the schedule, there is no calling out last minute or coming late....we need reliable people! If you want a steady, long-term job, with a set schedule and a solid income, this is a great position for you. We want someone who is looking for a "home" and who wants to be comfortable in their place of work for a long time. We are seeking a skilled bartender who really enjoys the craft of bartending who does not mind serving as well. We make sure our staff is cross-trained and we will schedule you for some days as bartender, and some days as server. Tips are pooled so teamwork is a must! QUALIFICATIONS: • You must have at least 2-3 years of bartending experience. -You must have at least 2-3 years of serving experience at full-service restaurants. • You must be courteous, upbeat, and professional when speaking to the customers. -You must be excellent at managing time for each customer: making sure orders are put in right away and that tables are turned quickly without rushing your customers' dining experience. Upselling rounds, and taking care of your customers. • You must be excellent at working within a team. You must be able to communicate clearly with the bartender or server, kitchen staff, and management to ensure that service runs smoothly each night. -You must have a clean appearance and excellent personal hygiene. • NO EGOS. Upbeat, pleasant, team-work people only!, • You will be required to do shift work: prepping garnish, set-up and break-down of bar and dining room, cleaning the dining room and menus, wrapping silverware sets, nightly clean and weekly deep clean of bar and dining room. Cleanliness is very important to us! If you meet all of the above criteria, please apply with resume and brief cover letter. Job Type: Full-time Shift: Evening shift Ability to Commute: Brooklyn, NY 11226 (Required) Ability to Relocate: Brooklyn, NY 11226: Relocate before starting work (Required) Work Location: In person

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