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  • Customer Service Assistant
    Customer Service Assistant
    2 hours ago
    $18–$28 hourly
    Full-time
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

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  • Retail Sales Assistant
    Retail Sales Assistant
    6 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help customers with permanent jewelry selection and make permanent for customers. Help make informed suggestions that affect the service, and productivity of the store. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

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  • Assistant Manager
    Assistant Manager
    12 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Pet Care and Retail Associate
    Pet Care and Retail Associate
    18 days ago
    $16.5 hourly
    Full-time
    Red Hook, Brooklyn

    A Pet Care and Retail Associate is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role is responsible for the retail store cleanliness, maintenance, as well as the direct safe care of pets within our store. Job responsibilities include, but are not limited to the following: • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online., • Greets pet parents and answers their questions throughout the store., • Ensure pets have a smooth, positive, pick-up and drop off experience., • Responsible for the pet healthcare of store owned pets and plants, which includes feeding, watering and cleaning all pet habitats (ie, birds and plants)., • Maintains total store cleanliness standards., • Supports retail success with product sorting, shelf stocking, and pricing updates., • Recommends, informs, and sells merchandise, services and supplies., • Promotes special events such as evening or weekend programming., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action when a sick/injured pet is identified in the store., • Assists and works in various areas throughout the store (including services such as daycare, dog walking, pet bathing, pet home check-ins, etc) as required., • Including some boarding (on-site overnight care of animals)., • Other duties may be assigned., • Follow all Operations policies and procedures. ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT • Associates are required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associates must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception., • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Qualifications • 2+ years experience working with animals in similar business., • Strong written and verbal communication skills., • Able to work evenings, weekends, and holidays as needed., • Ability to react under pressure and maintain composure., • Animal Handling Certificate (or ability to obtain within first 30 days), • Animal CPR certificate (preferred not required) Compensation and Benefits Pet Care and Retail Associate are paid $16.50 an hour. Benefits include: • Paid weekly, • Associate discounts and perks, • Development opportunities Apply Now! We’re delighted you’re interested in promoting the well-being, happiness, care, and safety of every animal that enters our doors. We're excited to hear your story and learn more about you!

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  • Piercer/Stylist
    Piercer/Stylist
    22 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • Night Warehouse Associate
    Night Warehouse Associate
    27 days ago
    Full-time
    Constable Hook, Bayonne

    A Night Warehouse Associate is a highly physical role. The purpose of the position is to select and fill orders, prepare pallets and load trucks in preparation for morning deliveries. This position also helps maintain an organized and efficient warehouse to achieve accuracy and ensure success for our operational team. Duties And Responsibilities Assist shipping and receiving by unloading trucks and checking-in merchandise Prepare orders by processing requests and supply orders; pulling materials; packing boxes and placing orders in delivery area Sort and place materials or items on racks, shelves or in bins according to organizational standards Handle all products with care to avoid damages and loss Open bales, crates and other containers using a box cutter. Use pump pallet jacks, electric pallet jacks, sit-down hi-lo forklift, stand-up hi-lo forklift and safety ladders to select products from warehouse shelves and prepare pallets Fill out pre and post trip sheets for fork lifts and pallet jacks Maintain inventory controls by collecting stock location orders, printing requests and recording amounts of materials or items received or distributed. May also assist in counting of physical inventory. Prepare parcels for mailing Assist with equipment maintenance, data entry and computer related tasks as needed Take initiative to accomplish open tasks; be proactive and seek additional work when available Safety: Complete safety training session and pass safety training test at time of hire and on an annual basis. Safety: Act in compliance with safety practices and procedures throughout the warehouse. Report any safety concerns to Warehouse Manager. Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop as needed. Maintain positive work relations; support team work and help coworkers to accomplish team goals Listen and communicate respectfully with employees at all levels within the organization and outside vendors Attendance; Maintain regular attendance and follow call out and time off procedures as outlined in the handbook. Comply with company policies and procedures as outlined in the Employee Handbook The position includes all other responsibilities that may be necessary to fulfill the duties associated with the Night Warehouse team or as may be assigned Required Qualifications Good communication and listening skills. Minimum of 3 years experience. Basic math skills Attention to detail and good organizational skills Time management; Ability to handle multiple demands and work to meet deadlines Dependability; Exhibit a reliable and consistent work ethic Punctuality; arrive on time to work and return on time from breaks Ability to work efficiently in a fast-paced environment Ability to be flexible and to adapt to quickly changing conditions Willingness to learn and take on new responsibilities Preferred Qualifications High School diploma or equivalent Prior work experience in a warehouse setting or as a selector Experience with fork lifts and/or pallet jacks and RF scanners Working conditions The Company will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with the Director of Human Resources should you require an accommodation or have any questions. Work Environment This job operates in a warehouse environment. This role routinely uses equipment such as sit-down and stand-up hi-lo fork lifts, pump and electric pallet jacks, ladders and RF scanner guns. Position Type/Expected Hours of Work This is a full-time position. Days of work are Sunday through Thursday. Hours of work are approximately thirty-five (35) to forty (40) or more hours per week. The night shift starts at approximately 6:00pm and ends when workload is complete and trucks are ready for delivery, by approximately 7:00 am. Some Night Warehouse Associates are scheduled to work four days per week. This position may occasionally require longer hours when workload or project deadlines require it. Travel- Travel is not required for this role. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision requirements for this role include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. The employee frequently is required to stand; walk; climb stairs/ladders; stoop; kneel; crouch; balance; use hands to finger, handle or feel a keypad, handheld device or phone; and reach with hands and arms. The employee frequently is required to lift/carry 25-50 pounds safely from floor to waist height, and from waist height to shoulders. Occasionally, the employee will be expected to lift/carry up 25-50 pounds above the shoulders. Occasionally, the employee will be expected to lift/carry over 50 pounds. Frequently the employee will be expected push/pull items from 25 – 50 pounds and occasionally over 50 pounds.

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  • Fashion Buyer
    Fashion Buyer
    1 month ago
    Part-time
    Manhattan, New York

    Design-Led Sourcing & Business Development Partner (Part-Time | NYC) We are building a global fashion sourcing and production bridge connecting New York brands with premium manufacturing partners across Turkey, India, Vietnam, and Bangladesh. We design, develop, and source fashion collections — and we are now expanding our presence in New York. We are looking for a style-aware, commercially sharp professional who can represent our collections, pitch seasonal capsules, and develop wholesale partnerships across NYC. Your Role: • Present and pre-sell new fashion collections to brands and boutiques, • Identify category gaps and develop sourcing solutions, • Build wholesale accounts and recurring production cycles, • Coordinate sampling and production timelines, • Experience in fashion wholesale, buying, or brand development, • Understanding of fabrics and garment production, • Strong communication and negotiation skills, • Entrepreneurial mindset, • Flexible part-time structure, • Competitive base + performance commission, • Direct exposure to global production network, • Growth opportunity into leadership role, • Founder-level mentorship If you understand fashion beyond trends — and see opportunity in design-led sourcing — we’d love to connect. WHAT THIS PERSON WILL DO 1️⃣ Pitch & Pre-Sell Collections • Present new styles and capsules to NYC brands & boutique buyers, • Sell collections pre-production, • Take category-wise orders (linen, resortwear, womenswear, kidswear, etc.), • Help brands source smarter (cost optimization + quality control), • Present fabric options (linen, cotton blends, specialty fabrics), • Connect brands to ethical manufacturing consortium, • Understand category gaps in brands, • Suggest line extensions, • Develop seasonal capsules, • Identify boutiques and mid-size brands, • Open new accounts, • Negotiate MOQs, • Track Garment District trends, • Understand pricing benchmarks, • Analyze buyer appetite, • Feed insights back into production planning 👤 IDEAL PROFILE We are looking for someone who: • Has experience in fashion wholesale, buying, or showroom representation, • Understands fabrics and garment construction, • Has relationships in NYC boutiques / small brands, • Is confident pitching to founders and buyers, • Can speak commercial language (margins, MOQs, timelines), • Is entrepreneurial and self-driven Bonus: • Experience in garment district, • Fashion merchandising background, • Experience in sourcing or manufacturing

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  • Sales Associate
    Sales Associate
    1 month ago
    $17–$18 hourly
    Full-time
    Manhattan, New York

    alchemy. is a New York–born lifestyle brand offering jewelry, apparel, candles, fragrance, and home décor – all designed to capture the spirit of the city and elevate everyday rituals. We are looking for enthusiastic and reliable Sales Associates to join our team at our new downtown Manhattan flagship store. Role & Responsibilities • Deliver an exceptional guest experience by greeting guests, sharing our brand story, and assisting with purchases., • Drive sales by confidently speaking to product categories and promotions (jewelry, apparel, fragrance, candles, and gifts)., • Encourage and process in-store shipping orders for customers who prefer delivery of purchases., • Maintain store standards, including merchandising, cleanliness, and restocking inventory., • Process sales quickly and accurately at the point of sale., • Support opening and closing duties, depending on shift., • Create and post daily content for social media, following the brand’s content calendar and highlighting new merchandise., • Previous retail or customer-facing experience preferred, but not required., • Ability to work early morning or evening shifts, and commit to weekend availability., • Strong communication skills and a warm, approachable demeanor., • Reliable, punctual, and comfortable working in a busy airport retail setting., • Interest in jewelry, fashion, fragrance, and lifestyle products is a plus. Compensation & Perks • Competitive hourly pay plus bonus opportunities. If you’re passionate about creating memorable customer experiences and want to be part of a dynamic, growing team, we’d love to meet you. About Us alchemy. is a woman-owned, NYC-born lifestyle brand offering jewelry, fragrance, apparel, and candles designed for the modern traveler. We bring a curated selection of small-batch and elevated essentials to an international audience. As an independent operator in a space traditionally dominated by large corporations, alchemy. represents the growing voice of local and emerging businesses in retail. Our founder is proud to be one of the few small-business owners operating in this environment, bringing authenticity, creativity, and a distinct New York spirit to travelers from around the world. We are looking for enthusiastic and reliable Sales Associates to join our team and help us deliver a standout experience in this unique setting.

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