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Overview Oversees administrative and clinical operations for Behavioral Health BH (BH) grant funded, and/or revenue generating programs. Develops strategies and implementation plans for operational, systems, financial, and quality improvement projects, as well as provides direct oversight of the clinical services. Ensures program compliance with applicable governmental, regulatory, and contractual requirements. Collaborates with other BH/VNS Health leaders, Managed Care organizations, government funders and external stakeholders. Ensures appropriate utilization and management of staff to promote quality client care consistent with the goals and mission of the programs; promotes internal and/or external positive relationships; and interprets, communicates, and implements VNS Health philosophy and policies to staff. Works under general direction. What We Provide * Referral bonus opportunities * Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays * Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability * Employer-matched retirement saving funds * Personal and financial wellness programs * Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care * Generous tuition reimbursement for qualifying degrees * Opportunities for professional growth and career advancement * Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities What You Will Do * Oversees the operations of the VNS Health Behavioral Health (BH) programs, including clinical and administrative functions, utilization and management of staff, and quality of client care. Collaborates with Program and VNS Health management to ensure successful operations * Collaborates with BH/VNS Health leadership to identify and develop new innovative clinical programs and services that align with the changing healthcare environment (Managed Care initiatives, expansion of billable services, value-based payment models, etc.), including oversight and development of division responses to RFP’s and funding opportunities. Contributes to design of staffing model for new programming. * Formulates, develops, interprets, monitors, and updates policies and procedures to ensure high quality clinical care that supports the achievement of program goals and targets. Ensures that clinical care to clients is provided in compliance with regulatory and contractual requirements and VNS Health standards and procedures. * Directs and/or participates in ad hoc management work groups which address operational or clinical issues that affect individual programs or cross programs. * Oversees and ensures adherence to key program metrics including volume, productivity, and financials. Identifies trends and projects future needs for management and staffing. * Collaborates with program management, VNS Health Education Department, and BH Clinical Directors to ensure clinical trainings and resources are developed, implemented, and delivered to all staff. Develops and facilitates BH clinical and administrative trainings as needed. * Ensures that managers and staff maintain patient/client record keeping that is in compliance with all relevant policies and procedures. Collaborates with VNS Health IT Department, program partners, and other key BH management to develop, implement, and update EMR systems for BH programs. Assists with staff training for use of EMR and other client data systems. Performs ad hoc audits of records, as needed. * Collaborates with quality department to implement mechanisms for utilization review, quality assurance, and program evaluation for regulatory, VNS Health, and clinical compliance. Oversees development of quality improvement plans based on BH leadership recommendations. Provides oversight for regulatory and VNS Health audits. Enhances and implements Quality Assurance (Utilization Review, Incident Review) and Quality Improvement initiatives with an emphasis on contract compliance, risk management, and outcome-oriented data which illustrates the efficacy of BH programs. * Collaborates with leadership to oversee network development and relations. Promotes positive relationships between BH programs, VNS Health departments, Managed Care, Government Affairs, and funders, networks, and non-network community provider organizations. Assists BH leadership in preparing and negotiating new contracts and contract renewals, including changes to funding, additions to staff, and/or referral increases, with government agencies. Assists in providing written and oral reports; prepares presentations as needed. * Collaborates with Compliance department in the investigation of complaints registered by clients, internal staff and outside agencies through telephone and in-person interviews with involved parties and determines appropriate resolutions. * Performs all duties inherent in a senior managerial role. Approves staff training, hiring, promotions, terminations, and salary actions. Prepares and ensures adherence to department budget. * Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: * License and current registration to practice as a MSW, MHC, LCSW, MFT or Ph.D. required * Valid New York State driver’s license based on operational needs preferred * New York State Credentialed Alcohol and Substance Abuse Counselor (CASAC) preferred Education: * Master's degree in social work, Nursing, Psychology, Health Administration, Health Policy, or a related field required Work Experience: * Minimum seven years of progressively responsible managerial and administrative experience in a Community Health Organization, health care setting, or social services setting with demonstrated competency in program administration, budget management and community relations required * Minimum three years working with clients in a mental health or substance abuse environment required * Prior experience managing mental health programs required. Knowledge of city and state agency functioning required * Strong writing skills and experience with grant proposals required * Excellent oral, written and interpersonal communication skills required * Personal computer skills such as Microsoft Word and Excel, Teams and Zoom required * For Crisis Services Only: Prior experience managing and leading multidisciplinary crisis teams required. Expertise with Managed Care billing required * For Treatment Programs Only: Prior experience managing and/or directing an Article 31 outpatient clinic and understanding of and experience with OMH and DOHMH licensed treatment programs as well as Medicaid/Medicare billing expertise required * For Care Management Only: Prior experience managing and leading multidisciplinary care management teams. Knowledge of effective care management modalities. Proficiency with Medicaid/Medicare billing in a Managed Care environment required * For Certified Community Behavioral Health Clinic (CCBHC)/Integrated Article 31/32 Clinic Only: Minimum 3 years’ experience managing and/or directing both Article 31 mental health and Article 32 substance use treatment outpatient programs. Experience with managed care billing practices required Pay Range USD $109,900.00 - USD $146,500.00 /Yr. About Us VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Capital District Psychiatric Center (CDPC), an Office of Mental Health (OMH) Joint Commission accredited facility, is currently recruiting overnight Licensed Social Workers for their Crisis Intervention Unit (CIU). Overnight shift is from 11:00 pm to 7:30 am with a rotating weekend schedule. The CIU provides 24-hour crisis response to children, adolescents, and adults in the Capital Region. Individuals can be referred by a mobile crisis team, law enforcement, outpatient clinics, local hospitals, or individuals can self-present in a time of crisis. Licensed Social Workers will collaborate with a multidisciplinary team to triage and assess individuals in a psychiatric emergency room setting including: • Completing psychiatric assessments with a Physician to determine if the individual would benefit from inpatient psychiatric hospitalization., • Providing verbal de-escalation and participating in interventions as needed., • Triaging phone calls and providing telephonic crisis response., • Securing inpatient bed for individuals in need and facilitating transfers., • Working with insurance companies to gain preauthorization for inpatient hospitalization., • Connecting individuals to outpatient services at the time of discharge., • Assisting in training and orientation of new staff and/or interns. If you would like to join the CDPC Team and contribute to a workforce dedicated to public service, we offer a generous benefits package including: • Competitive Salaries, • Shift differential pay for evening, nights, and weekends, • NYS medical, dental, & vision insurance, • NYS retirement program- Pension and Deferred Compensation, • Access to tuition assistance programs, • Paid time off – 13 paid vacation days in the first year, 5 paid personal days, 13 paid holidays, & paid sick leave, • Excellent opportunities for advancement & professional growth Minimum Qualifications: Licensed and currently registered as a Licensed Master Social Worker or Licensed Clinical Social Worker in New York. Additional Notes: The Mission of the New York State Office of Mental Health (OMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at . In order to be hired and to maintain your employment, candidates cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists. If appointed and subsequently listed as an excluded individual or entity on any of these lists, you may be terminated from your employment. If appointed, you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment. Background checks are required.

New York City Children’s Center (NYCCC) an Office of Mental Health (OMH) Joint Commission accredited facility, is recruiting a Board-Certified Children & Adolescent Psychiatrist with a strong commitment to clinical excellence and medical education to join their teaching unit as an attending at NYCCC’s Bronx campus located at 1300 Waters Place, Bronx NY. Psychiatrists on the teaching unit are part of a multi-disciplinary team providing intermediate level care to youth ages 5-18 with complex emotional and behavioral needs in an inpatient setting. The Psychiatrist will participate in teaching and supervision of child psychiatry fellows and trainees through NYCCC’s academic affiliation with Albert Einstein College of Medicine, Montefiore Child and Adolescent Psychiatry program. Responsibilities include, but are not limited to: • Managing a caseload of 13-15 patients on a specialized child and adolescent inpatient unit., • Collaborating with a treatment team including psychologists, social workers, nurses, educators and recreation therapists., • Providing diagnostic clarification, complex medication management, crisis stabilization, and therapeutic planning., • Participating in case conferences, didactics, and clinical supervision. About NYCCC NYCCC is a multi-faceted community-based psychiatric center providing behavioral health services to children and adolescents the greater New York City area. With campuses in Queens, Brooklyn, and the Bronx, NYCCC provides a variety of inpatient and community services including Day Treatment Programs, Behavioral Health Clinics, Mobile Integration Team (MIT), Community Residences, and Peer Advocacy Services. All programs are fully integrated which allows NYCCC to provide a full continuum of care to the children and adolescents they serve. If you would like to join NYCCC and contribute to a workforce dedicated to public service, we offer the following benefits and opportunities: • Psychiatrist Loan Repayment Program offering up to $120,000, • Supplemental income of up to 50% of salary by volunteering to provide evening, night, and weekend coverage, • May be eligible for academic appointment through a partnering institution, • OMH sponsored Continuing Medical Education (CME) Program, • Professional leave for additional learning activities, • Public Officers Law §17 defense and indemnification protection - broader in scope than typical medical malpractice coverage, • Generous medical, dental, and vision insurance options with competitive employee contribution rates, • Defined-benefit pension and deferred-compensation (457b) retirement plans, • Paid vacations, holidays, personal days and sick leave Minimum Qualifications: • Psychiatrist 2 Children & Youth, • Licensed and currently registered to practice medicine in NYS and, • Board Certification in general psychiatry by the ABPN and, • Board Certification in child and adolescent psychiatry by the ABPN. Additional Comments The Mission of the New York State Office of Mental Health (OMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at . In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or federally assisted program), you may be terminated from your employment. If appointed you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment. Background checks will be required.

Job Description Clinical Assessment * Conduct comprehensive biopsychosocial and neuropsychologically-informed evaluations. * Evaluate cognitive, emotional, and behavioral functioning using standardized tools and clinical interviews. * Identify patterns related to brain functioning, trauma, and environmental influences to inform treatment planning. Psychotherapeutic Intervention * Provide integrative therapy grounded in neuroscience research (e.g., trauma-informed care, CBT, DBT, ACT, EMDR, somatic approaches, neuroplasticity-based interventions). * Address dysregulation, trauma responses, maladaptive patterns, and cognitive-emotional processing issues. * Support clients in developing insight, emotional regulation skills, behavioral change strategies, and adaptive coping mechanisms. Treatment Planning & Documentation * Develop individualized, measurable treatment plans informed by neurological theories and psychological frameworks. * Maintain clear, compliant, and timely clinical records. * Monitor progress and adjust interventions based on client response and updated assessments. Collaboration & Coordination * Work with psychiatrists, neurologists, psychologists, social workers, and other multidisciplinary professionals to ensure coordinated care. * Participate in case conferences, clinical reviews, and interdisciplinary team meetings. * Provide consultation regarding neuropsychological considerations in treatment. Education & Advocacy * Educate clients and families about the neurobiological basis of mental health symptoms, cognitive patterns, and emotional responses. * Advocate for trauma-informed, brain-based, and holistic approaches within the clinical setting. Professional Development * Stay current with emerging neuroscience research, neuropsychological advances, and therapeutic modalities. * Attend trainings, workshops, and continuing education to maintain expertise. Preferred Skills * Training in EMDR, somatic therapies, polyvagal-informed practices, or other neuroscience-aligned modalities. * Familiarity with neurological conditions (e.g., TBI, stroke, neurodegenerative disorders, ADHD). * Ability to synthesize complex neurobiological concepts in a client-friendly manner. * Comfort working with culturally diverse and underserved populations. RequirementsQualifications * Master’s in NeuroPsychology / NeuroPsychotherapy * Relevant clinical licensure * Specialized training or certification in neuropsychotherapy, brain-based therapy, trauma-informed treatment, or related areas. * Experience with neuropsychological concepts such as neuroplasticity, autonomic regulation, cognitive processing, and trauma physiology. * Strong skills in assessment, diagnosis, psychotherapy, and interdisciplinary communication. BenefitsCompensation & Financial Wellness * Competitive salary aligned with experience * Direct deposit on a consistent pay cycle * 401(k) plan available after one year of employment Professional Support & Infrastructure * Full administrative support for scheduling, billing, and credentialing * EMR access and training provided * Integrated treatment team with access to Psychiatric NPs, psychologists, and support staff * Streamlined workflows to minimize administrative burden * Dedicated support from HR and provider relations Clinical Growth & Development * Ongoing opportunities for training and CME-aligned workshops * Access to case consultation with senior clinicians and medical leadership * Exposure to interdisciplinary collaboration within psychiatric and behavioral health settings * Opportunities to participate in program development and specialty tracks Work Environment & Culture * Mission-driven organization serving underserved and diverse populations * Strong emphasis on patient-centered, compassionate, and evidence-based care * Supportive leadership with open communication channels * Collaborative and respectful team culture Additional Perks * Opportunities to supervise or mentor future clinicians (if desired) * Eligibility to participate in new initiatives, specialty programs, or community-based projects * Access to wellbeing resources and supportive HR guidance * Streamlined onboarding and credentialing through an efficient operations team

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: • Providing a timely outreach to new referrals, • Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs., • Completing members needs assessment to determine appropriate services and inform the care plan., • Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment., • Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision., • Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases., • Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues., • Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence., • Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts., • Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs., • Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts., • Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system., • Provide case closure/discharge at the time of completion., • Follow all workflows meeting regulatory and accreditation requirements., • Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Salary Range: $42,500 - $47,000

Job Description Summary: This position is responsible for the following: • Serve as the primary liaison between The Healthcare Network and the participating provider community who service our members in multiple product lines throughout the network., • Build and maintain strong relationships with providers by offering excellent customer service to assigned primary care, and specialty care physicians with routine and targeted education visits for the purpose of continued education regarding policies/initiatives. Service also includes supply deliveries and prompt follow up regarding claims, benefits and procedural guidelines for authorization of services., • Conduct on-site visits, telephonic conversations and written communications with individuals including Hospital executives, Patient Account Managers, Physicians, Office and Billing Managers., • Perform on-site provider orientations and group county orientations for new primary care, and specialty care physicians regarding policies, procedures, billing and company-wide initiatives., • Represent the Provider Consultant Department in workgroups and committees that address both internal and external customer concerns regarding the operations of The Healthcare Network as it pertains to the provider community., • Other duties as assigned. Essential Job Functions: • Communicate effectively as a liaison between the provider community and PBACO in order to provide education on policies and procedures as well as, to assist in the resolution of issues or concerns a provider may have., • Provider Orientations: Perform on-site provider orientations for primary care, specialty care physicians regarding policies, procedures, billing and company-wide initiatives within 30 days of becoming credentialed and approved., • Oversee group county provider orientations by determining location, arranging for mailing of invitations and make available at the presentation PBACO provider forms, QI Manuals, directories and the PBACO Provider Office Policy and Procedure Manual, as needed. 2 years’ experience required in Provider Relations and/or Managed Care Product Administration Valid unrestricted driver’s license Preferred Qualifications: Bachelor’s degree in Business Administration, Marketing, Health Care Administration or Other Related Degree 2 years’ Provider Relations experience or medical office or hospital experience 2 years’ exposure to medical claims processing procedures Knowledge and understanding of the dynamics of Managed Care environment, including capitation and reimbursement structure. Physical Demands/Requirements: The position requires driving for extended periods of time, as well as walking to and from provider offices potentially up and down stairs.