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Senior Customer Success Manager Location: Remote Reports to: Head of Customer Success Employment Type: Full-time Role Overview We are seeking an experienced Senior Customer Success Manager (Senior CSM) to join our enterprise Customer Success team. This role is an individual contributor with responsibility for renewals, expansions, and long-term value realization across a portfolio of enterprise customers using our Component Content Management (CCMS) platform. The Senior CSM will manage 25–30 enterprise customers, ranging from 20K - 500K in ARR, acting as a trusted advisor to executive stakeholders while driving measurable business outcomes, retention, and growth. In addition to owning their book of business, this role is expected to mentor other CSMs, contribute to process improvement, and help the team scale through best practices, tooling, and consistency. This position is ideal for a positive thinking customer success professional who combines commercial acumen, executive presence, and operational discipline, and who thrives in complex enterprise environments. Key Responsibilities Customer & Commercial Ownership • Own the end-to-end success of a portfolio of 25–30 enterprise customers primarily in the Western US but also in APAC, including adoption, retention, renewals, and upsells, • Proactively manage renewals and expansions, initiating renewal discussions 6+ months in advance, • Identify and execute upsell opportunities (additional authors/users, modules, groups) in partnership with Sales, • Forecast renewals and expansions accurately and maintain a strong view of risk and opportunity across your accounts Executive Engagement & Stakeholder Management • Build trusted relationships with all stakeholders (economic buyers, executive sponsors, champions, and content operations leaders), • Lead Business Reviews (EBRs/QBRs) focused on value realized, outcomes achieved, and roadmap alignment, • Navigate complex stakeholder environments and organizational change within enterprise accounts, • Develop and maintain customer success plans aligned to each customer’s business objectives Risk Identification & Mitigation • Proactively identify early warning signals, including:, • Adoption or usage decline, • Executive disengagement, • Support escalation patterns, • Organizational or strategy changes, • Lead mitigation and recovery plans in collaboration with internal teams, • Escalate risks appropriately with clear context and recommendations Cross-Functional Leadership • Act as the primary customer advocate and internal quarterback across:, • Sales, • Professional Services, • Support, • Development, • Coordinate internal resources while setting clear expectations and avoiding over-commitment, • Provide actionable customer feedback to Product and Leadership teams, • Mentor other CSMs and help with CSM onboarding Process Improvement & Scale • Actively contribute to improving Customer Success processes, playbooks, and tools, • Help define and refine:, • Renewal and expansion workflows, • QBR and success-planning standards, • Risk-management frameworks, • Partner with leadership to support scale as the company and customer base grow Required Qualifications • 6+ years of experience in Customer Success, Account Management, or Consulting roles within B2B SaaS, • Proven experience managing enterprise customers with 20K - 500K+ ARR, • Demonstrated success owning:, • Renewals, • Expansion / upsell motions, • Executive relationships, • Strong executive presence with experience engaging VP and C-level stakeholders, • Experience creating and managing success plans, value scorecards, and executive-level reporting, • Ability to identify, communicate, and mitigate customer risk proactively, • Experience collaborating cross-functionally in complex, matrixed SaaS organizations, • Data-driven mindset with strong CRM (ideally Salesforce) proficiency, • Excellent written, verbal, and presentation skills Preferred / Nice-to-Have Qualifications • Experience in CCMS, enterprise content management, documentation platforms, or knowledge management, • Familiarity with structured content, XML, DITA, or content operations workflows, • Previous experience mentoring or coaching CSMs without direct people management responsibility, • Background in Technical Writing, Professional Services or Consulting environments Success in This Role Looks Like • High gross and net dollar retention across your portfolio, • No surprise churn; risks are identified and addressed early, • Customers can clearly articulate the business value of our platform, • Customer Success processes become more consistent, scalable, and effective over time About Heretto Inc. Headquartered in Rochester, NY, Heretto helps organizations capture, govern and deliver knowledge at scale. Heretto enables the deployment of knowledge content to customers at each of their touchpoints, in their language, and tailored to their needs. By adopting our software, our customers see significant savings in cost and time to market, while simultaneously driving a better customer experience. We are changing the status quo for knowledge publishing and finally resolving the plague of corporate knowledge silos. Our customers range from growing small businesses to Fortune 500 Enterprises who use our product to manage millions of topics and rely on us to maximize their use of structured content inside and outside their organizations. Our open architecture allows us to integrate with a variety of systems with a wide range of APIs bringing unique solutions to our clients’ content management issues.

Full-time, Part-time Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career – you will discover a vibrant ecosystem where your talents are celebrated, your ideas are embraced, and your potential is achieved. Every Interclypse team member can benefit based on their efforts and collectively benefit through the overall company’s success. Join our mission to positively impact society, community, industry, and individuals by always “Doing What is Right”. Together, let's pioneer a future where greatness is achieved and exceeded. To actualize this vision, Interclypse employs a growth mindset culture that empowers employees to rise in their careers by providing them with tools, mentorship, and a supportive environment to ensure long-term success. This position is fully remote within the continental United States Make a difference. Join our team by applying today! Responsibilities: Interclypse is delivering a multi-year modernization of the platform behind this mission. This is not a make-maps GIS seat: you'll be a developer embedded in an Agile product team, engineering geospatial data into a modern web platform's workflows. • Own the correction, versioning, and publication of hunt-unit and refuge boundary layers in an Esri/ArcGIS environment (ArcGIS Enterprise/Online, feature service administration), preserving authoritative lineage from source systems, • Build the version-controlled spatial publication workflow that lets any prior rulemaking year's geography be reproduced exactly, the property litigation defense requires, • Engineer GIS into application workflows: integrate feature services with a microservices-based web platform, support map-centric UI views, and automate spatial data QA and validation pipelines, • Support the redesign of a national species-opportunity dataset aligned with 50 states' classification systems, including its GIS dimensions, • Carry your work through peak season: January–May is annual rulemaking season, when spatial layer reliability is mission-critical, and you'll be the name behind it, • Work inside our DoneRight™ Agile practice: two-week sprints, demos to the Government every sprint boundary, Definitions of Done that include accessibility and security Requirements Required Qualifications • Bachelor's degree and 4+ years of relevant experience (or equivalent combination), • Hands-on Esri/ArcGIS ecosystem experience: ArcGIS Enterprise and/or ArcGIS Online, feature service creation and administration, geodatabase management, • Software development skills beyond desktop GIS: scripting/automation (Python and ArcPy preferred), REST API integration, and comfort working in Git and CI/CD workflows, • Spatial data quality discipline: topology validation, boundary reconciliation, metadata, and provenance tracking, • US citizenship or work authorization consistent with federal background investigation requirements; ability to obtain and maintain a federal background investigation at the level designated by the Government Preferred Qualifications • Experience with federal or state government geospatial data (regulatory boundaries, cadastral/realty-derived data, or protected-lands datasets), • Familiarity with publishing to public open-data portals (ArcGIS Hub/Open Data), • Experience versioning spatial data for regulatory or audit purposes, • Exposure to Azure cloud environments and modern web mapping libraries, • Section 508/accessibility awareness for map-based interfaces Why You Will Love Interclypse • You want to work for an adaptive company that moves at your speed., • You want a healthy work-life balance., • You want to work with a passionate team on an important mission., • You want to work for an organization that values and appreciates you., • You want to work for an organization that invests in your growth., • You want the option for career mentorship, both in technology and in business., • You value a company with a strong culture of growth and support. Employee Impact Program Every employee has the opportunity to be rewarded for the contributions they can make toward the long-term health of the company, our customers, and employees. This program in combination with our comprehensive benefits, time off and leave programs allow you to design a career and compensation program that enables unmatched flexibility while ensuring company, customer, and employee health and prosperity. Benefits • Personal Time Off (PTO) for vacations, holidays, illnesses, • Parental Leave, • Bereavement Leave, • Jury Duty Leave, • Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum, • Financial education and planning support, • Health Insurance (Medical, Dental, Vision), • Health Savings Account (HSA), • Medical and Dependent Care Flexible Spending Accounts (FSA), • Employee Assistance Program, • Life Insurance, • Accidental Death and Dismemberment Insurance, • Disability: Short-term and long-term disability coverage, • Educational support, • Company apparel, • Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours and more., • Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection EOE AA M/F/Vet/Disability: Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate’s experience and education/training, internal peer equity, and market and business consideration.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Support Content Engineer to own the knowledge systems, strategy, and infrastructure that enable our Support team to deliver exceptional customer experiences at scale — ensuring every product launch, policy change, and process update is understood and executed by our Support Specialists and AI systems. You'll design the architecture that organizes how knowledge lives, build and optimize the automated workflows that keep it accurate at scale, and ensure both humans and AI can retrieve the right information at the right time. This is a role for someone who thinks in systems, measures everything, and wants to own a function end to end. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: • Design, build, and iterate on AI-powered content systems — including automated workflows and quality checks that keep the knowledge base accurate at scale — and develop human oversight mechanisms that ensure a high quality bar., • Own the information architecture of our internal knowledge base, defining how content is organized, maintained, and structured for both human use and AI consumption., • Build and execute a content strategy for the Product Support team, including a North Star vision, defined health metrics, and a regular cadence for communicating program impact tied to customer outcomes including CSAT and first contact resolution., • Establish and maintain content governance standards including style guides, templates, and documentation frameworks so Specialists receive consistent, reliable information regardless of the source., • Optimize how content tools (and AI agents) work together, ensuring the environment functions as a cohesive system with an evaluation strategy (especially for AI content) and identified improvement mechanisms to increase impact. We'd love to hear from you if you have: • 5+ years of experience building and maintaining knowledge or content programs at scale in a Support environment for a technical SaaS product, with proficiency in tools like Notion, Zendesk, and Decagon, • An advanced practice of using AI tools as core infrastructure in your content workflow, with hands-on experience using AI to drive measurable impact (ex: automate authoring, publishing, and conducting quality checks at scale), • Experience with systems integrations via API, webhooks, MCP, or other methods, • Experience building a content or knowledge management strategy including governance, information architecture, and measuring impact, • Strong written communication skills with the ability to turn complex topics into clear, usable content optimized for both humans and AI systems Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $127,000 - $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an _ - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to _. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location, • Enabling closed captioning on video conferencing, • Ensuring all written communication be compatible with screen readers, • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with _.

Macmillan Publishers is seeking a Senior Royalty Accountant to join our Accounting team. Reporting to the Manager, Royalty Accounting, this role supports royalty accounting across both our US Trade and Macmillan Learning divisions, with a focus on general ledger accuracy, reconciliation, and participation in key system and process improvement initiatives. What You'll Do: • Perform royalty accounting close activities including journal entries, account reconciliations, and variance analysis for US Trade and Macmillan Learning, • Reconcile royalty sub-ledger balances to the SAP general ledger and investigate and resolve discrepancies, • Support ongoing process enhancement work related to royalty document type and GL coding issues arising from the Biblio environment, • Assist with royalty system migrations and enhancements, including data validation, parallel testing, and reconciliation of balances during transition, • Assist with audit support schedules and responses to external auditor requests in connection with annual financial statement audits, • Assist with documentation of workflows, identifying control gaps, and implementing accounting process improvements, • Interpret contract terms in coordination with Legal and Rights teams to ensure proper accounting treatment, • Respond to internal stakeholder inquiries regarding royalty balances and accounting positions What You'll Bring: • Bachelor's degree in Accounting, Finance, or related field; CPA or CPA candidate preferred, • 4-6 years of accounting experience, preferably at least 2 years in royalty accounting or publishing, • Expert proficiency in SAP, including GL posting, account reconciliation, and reporting, • Advanced Excel skills, including experience managing and reconciling large data sets, • Solid understanding of IFRS, • Strong attention to detail with ability to manage multiple priorities under deadline, • Clear written and verbal communication skills for cross-functional collaboration, • Prior experience in book publishing or media/entertainment, • Experience with royalty systems, particularly Vista and/or Fadel (IPM), Biblio, • Familiarity with system migration and data conversion projects, • Experience supporting Big Four audit engagements The salary for this role is $108,000. This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Our mission on the Advertising Product & Technology team is to build a next generation advertising platform that aligns with our unique value proposition for audio and video. We work to scale the user experience for hundreds of millions of fans and hundreds of thousands of advertisers. This scale brings unique challenges as well as tremendous opportunities for our artists and creators. We are looking for Backend Engineers to join our Advertising Product & Technology organization. Our teams are charged with scaling Spotify's Free Product and our Podcast Monetization Mission. You will work directly on an array of product features, advertiser publishing tools, and insights and reporting functionalities. You will collaborate with our cross-functional teams to ideate, develop, and own complex technical solutions on our fast-paced podcast and ad services technology platforms. Our team at Spotify looks for candidates that share our common interest in distributed backend systems, their scalability, and continued development. In this role, you will closely collaborate with our internal customers to figure out the best API and backend system design to scalably meet their needs. You will build the backend systems that power our application, scale highly distributed systems, and continuously improve our engineering practices. Above all, this work will impact how the world experiences music. \n What You’ll Do • Collaborate with key internal partners to determine how to scalably design backend systems and APIs, • Architect, develop, and operate Java services deployed to millions of users., • Work with data engineers to build and maintain batch and real-time data pipelines with data processing frameworks like Scio, Storm, Spark and the Google Cloud Platform., • Be a technical leader and valued contributor in an autonomous, cross-functional agile team, • Collaborate with other engineers, product owners, and designers to identify and solve challenging problems, creating awesome music sessions for users worldwide., • Be a leader of the Spotify-wide backend developer community affecting and driving our architecture across the company., • Work on what you want during regular hack days and annual hack weeks. Who You Are • You have 4+ years of working experience as a Backend Engineer. Ideally you have worked with Java, and an additional language such as Go or C++ is a bonus., • You have experience working directly with stakeholders to understand, document and develop APIs and systems to meet their requirements, driving increased adoption and reducing reliance on custom one-off implementations., • You have written distributed, high-volume services and know how to deploy and keep them running in production., • You have interest in big data processing technologies., • You love working in an environment where you constantly experiment and iterate quickly., • You believe data is the most powerful tool for informed decision-making., • You have a deep understanding of system design, data structures, and algorithms., • You care about quality and you know what it means to ship high quality code. Where You'll Be • We are a distributed workforce enabling our band members to find a work mode that is best for them!, • Where in the world? For this role, it can be within the _region in which we have a work location and is within working hours, • Working hours? We operate within the Eastern Standard time zone for collaboration and ask that all be located in that time zone., • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options _. \n The United States base range for this position is $122,716.00 - $175,308.00, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. These ranges may be modified in the future Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Position at Humble Bundle Humble Bundle is seeking a highly motivated, entrepreneurial Business Developer to lead and expand our Tabletop Role-Playing Games (TTRPG) vertical. We are looking for a proactive self-starter who is excited to independently generate product ideas, seeing those concepts through to completion with enthusiasm, drive, and tenacity. The ideal candidate possesses a deep understanding of the tabletop gaming landscape and strong relationships with publishers, indie creators, and digital asset makers. In this role, you will initiate and close deals to create compelling bundles of core rulebooks, campaign settings, digital maps, Virtual Tabletop (VTT) modules, 3D print files, and more. You will sell your bundles to a growing community of millions of customers, continuing Humble Bundle's mission to act as a force for good by raising money for worthwhile causes and bundling great content. This role is based in the United States. For applicants around our office locations in Los Angeles or New York, there may be a requirement to work a hybrid schedule. For all others around the US, this position will be remote. This role is full-time, with an expectation to work beyond our standard working hours from time to time to attend industry events and for publisher needs. This role will require travel 1-2 times each year for industry events and conferences. This position involves work with a computer, requiring extended periods of sitting or standing, and regular use of hands and vision. Occasional travel is required, which could include lifting and carrying materials, and navigating airports, hotels, and other venues. • Identify, prospect, and establish new business relationships with top publishers, indie creators, and digital tabletop asset developers in the TTRPG space., • Structure and close deals for Humble Bundle promotions, ensuring mutually beneficial terms that provide immense value to customers and dependable revenue for partners., • Drive regular promotions from initial concept and developer outreach to the final launch on the site, leveraging your genre expertise to build enticing, highly sought-after product tiers., • Maintain a deep and up-to-date understanding of the global TTRPG space, identifying the latest trends across major systems, rising indie mechanics (e.g., PbtA, OSR), and crowdfunding successes., • Maintain and scale our current portfolio of partners alongside building new connections. Serve as their primary liaison through regular check-ins, collaborative strategic planning, and an active presence at industry conventions (e.g., Gen Con)., • Work closely with the Humble Bundle Operations, Marketing, Business Intelligence and Creative teams to find new tactics to build the most appealing products and ensure the flawless execution of complex digital promotions., • Track key performance metrics and build accurate sales forecasting, leveraging data to guide your long-term business development strategy and navigate market obstacles. The Must-Haves • 3+ years of business development, licensing, or sales experience in digital retail, publishing, or the tabletop gaming industry., • A deep, authentic love for Tabletop RPGs and the gaming community. You can speak fluently about key publishers, creators, diverse game systems, and the modern digital tabletop ecosystem., • Excellent negotiation, verbal, and written skills. You are comfortable with challenging sales calls and can articulate complex ideas persuasively., • Proven ability to proactively work independently on multiple projects at once, taking ownership from start to finish while completing them on schedule., • Strong critical thinking and problem-solving skills, with the ability to use data to inform decisions and build consensus., • A collaborative mindset with a proven track record of building strong relationships both internally and externally. Bonus Points • An existing network of contacts within the TTRPG publishing and creator space is a significant plus. IGN Entertainment offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then IGN Entertainment is the place for you. IGN Entertainment, a division of Ziff Davis, is one of the world’s largest gaming and entertainment media platforms for fans to explore and celebrate games, film, TV, comic, and much more. Across its 15 digital properties, IGNE reaches more than 470 million monthly users in 100 countries and engages with 85 million fans on social media. Through its online digital store Humble Bundle, IGNE has donated over $280 million to more than 38,000 charities worldwide, underscoring its commitment to making a positive impact. Learn more at _. Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Shopping, Lifestyle, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Domino, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The total salary compensation range for this role is $105,000 - $115,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. #LI-IGN #IGN

Description FormAssembly is a data collection platform that helps organizations collect, use, and be good stewards of the personal data entrusted to them. Higher Ed institutions, nonprofits, healthcare systems, FinServ companies, and government agencies use FormAssembly to build secure web forms, automate workflows, and connect data directly into the systems they already run on — Salesforce chief among them. That means the problems arriving in Support are rarely simple. A form that will not submit might be a styling conflict, a conditional logic error, a Salesforce field mapping problem, or an authentication failure three layers down. Figuring out which is the job. As a Senior Technical Support Specialist, you handle the technically demanding end of the customer queue and help the people around you get better at doing the same. You will spend most of your time solving customer problems over email and chat — the tricky ones, where the answer is not in an article, and the cause is not obvious. You will read browser console errors, inspect form configurations, trace Salesforce integration failures, and reproduce issues before you escalate them. When something does need to go to Tier 2 or Engineering, you scope it well enough that nobody has to start over. The rest of your time goes to raising the team's ceiling: mentoring newer Specialists, contributing to documentation and troubleshooting guides, watching the queues for trends worth flagging, and helping new hires get oriented. This is a senior individual contributor role. You will not manage anyone. You will influence a lot. • Resolve customer issues over email and chat, focusing on the technically complex end of the queue, • Diagnose problems across web forms, conditional logic, styling, and integrations rather than matching symptoms to articles, • Troubleshoot Salesforce integration issues — field mappings, error messages, object relationships, connector configuration, • Reproduce issues and scope them clearly before escalating to Tier 2 or Engineering, • Monitor queues and Slack for trending problems and release-related issues, and escalate patterns early, • Answer teammates' questions in Slack and act as a go-to resource for Specialists working through hard cases, • Mentor newer team members, including through the Support Buddy program for new hires, • Write and improve internal documentation, troubleshooting guides, and process notes, • Contribute to weekly case reviews and help raise case quality across the team, • Assist with form moderation and bad-actor review, • Share customer feedback and product friction with Support leadership, Product, and Engineering, • 70% in the queue, resolving customer cases against team goals, • 20% on team development — mentoring, continuing education, training new hires, and documentation, • 10% in meetings — team, department, and a standing 1:1 with your manager, • You like puzzles and were born to troubleshoot. A problem nobody has seen before is the good part of your day, not the bad part., • You are genuinely kind to customYers who are frustrated, confused, or under deadline pressure., • You translate complex technical detail into plain language without talking down to anyone., • You write clearly. Most of your work will be read, not spoken., • You are comfortable saying "I do not know yet, here is how I will find out.", • You enjoy helping teammates get better, and you are patient with people who are earlier in their learning than you are., • You work well independently and know when to pull someone in rather than spinning., • You notice patterns. When the same issue arrives for the third time, you want to fix the cause, not just the case. Requirements • 2+ years in a technical, customer-facing support role, with demonstrated experience troubleshooting beyond documented procedures, • Strong written communication — clear, warm, and technically accurate, • Experience diagnosing issues in a web-based SaaS product, • Salesforce experience as a power user or administrator, • Comfortable working remotely with reliable and secure internet access, • HTML — reading and interpreting form structure, embedded forms, iFrame publishing, • CSS — diagnosing styling conflicts and selector specificity issues, • JavaScript — reading errors and understanding form logic and dynamic behavior; you do not need to write applications from scratch, • Browser developer console — independent error diagnosis and DOM inspection, • Salesforce — field mappings, error interpretation, object relationships, connector configuration, • Ticketing systems — clear bug reports with reproduction steps and severity assessment, • Salesforce Administrator certification, • REST API literacy, or experience with Postman or similar tools, • Familiarity with DNS, SSL, or email deliverability troubleshooting, • Experience supporting customers in regulated industries — healthcare, Higher Ed, government, or FinServ, • Chat support experience alongside email Salary range: $62,000 - $65,000 Must be in the United States Benefits FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more _. Some of our benefits include: • Health benefits (health, dental, vision) for Team Members based in the United States, • Mental Health benefits with SpringHealth, • 401(k) with 4% company match, • Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees., • 9 paid company holidays, • Flexible work schedule; work from anywhere!, • Generous Paid parental leave (up to 16 weeks), • Charitable contribution match, • Budget for professional development, • Company provided Mac laptop You'll be joining a talented and fun team, working together to build something great!

About Doceree Doceree is the world's only AI-powered Operating System for healthcare marketing. We aim to be a catalyst for change, improving healthcare by enabling more meaningful interactions with HCPs. Our patented AI brings deeper context to every HCP touchpoint-understanding who HCPs are, what they're exploring, how they engage, and when they make decisions, all in a privacy-compliant way. With this enriched context, every message becomes clearer, more relevant, and more likely to drive better healthcare outcomes. In our journey of 5 years, we have earned four patents for innovation and even won a Silver award at the Cannes Lions, one of the world's top advertising honors. Over the years, we've also had the opportunity to work with 115+ pharma companies and collaborate with 30+ media publications, 150+ EHR platforms, 2,000+ publisher networks, and 35+ hospitals and health systems. Our ecosystem connects us with more than 6 million verified doctors worldwide. Today, Doceree operates across 25+ countries, with teams based in New Jersey, London, and India. Technology can connect the fragmented healthcare ecosystem to deliver information when it is most needed to improve patients' outcomes. We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of industry. Purpose of the Job We’re looking for a highly connected, commercially driven Business Development Director to join our Publisher Partnerships team and accelerate Doceree’s growth across the US healthcare publishing ecosystem. You’ll build relationships with senior leaders at healthcare endemic publishers, helping them unlock new revenue and audience opportunities through Doceree’s publisher solutions, including AdManager and Publisher AI Suite. This is a hunter role for someone who understands the evolving healthcare media landscape, has an established publisher network, and can turn executive relationships into strategic, long-term partnerships. You’ll own the full BD cycle - from opening doors and developing opportunities to solution positioning, negotiation, and close. The ideal candidate is equally comfortable building relationships at the C-suite level, navigating complex commercial conversations, and rolling up their sleeves to get deals done. Key Responsibilities: • Develop and execute strategies to engage and close new partners with a primary focus on Healthcare Endemic Publications, • Own and maintain all aspects of sales pipeline from initial contact, solution demonstration, closing negotiations, signature, and handoff to account teams, • Collaborate cross functionally with operations, leadership, product management, support, and other Doceree business units to ensure the successful closing of new partnership opportunities, • Develop and maintain a strong understanding of the healthcare marketplace, Health IT providers, marketing technology, advertising, and supply monetization, • Contribute to market and competitive knowledgebase to develop business strategies that are effective in generating revenue, • Participate in QBR process with engaged partners to support operations and account teams, • Report all activity in CRM and other tools as directed by management, following business rules and best practices, • Conduct all activities in a business-like manner with the highest level of professionalism Qualifications - Experience, Skills & Education • 5+ years in a quota-carrying business development or partner engagement role focused on new business, • Experience in the healthcare vertical specifically focused on working with or selling to Healthcare Publishers in the US market, • Excellent communication, presentation, and interpersonal skills with experience presenting to C-suite and other executive roles, • Track record of creative solution selling and problem solving in the healthcare vertical with focus on Healthcare Endemic Publications, • Strong negotiation skills and the ability to build relationships with clients, • The ability to work independently as well as part of a team, • A demonstrable record of exceeding revenue goals and driving new business, • Experience with and deep understanding of Healthcare Endemic Publications buying processes, • Highly proficient in Microsoft Office Suite, CRM tools, prospecting tools (LinkedIn & Zoominfo, etc) Key Competencies • Extensive experience leading publisher partnerships, and understanding their business models and pain points, • Strong knowledge of monetization and programmatic, • Understands the impact and opportunities of AI for publishers, • Can identify opportunities, build relationships, negotiate, and get deals done, • Is hands-on and comfortable driving the entire BD process, • Executive communication, consultative selling and commercial negotiation/partnership management skills, • Entrepreneurial mindset, • Collaboration across global, cross-functional teams, • Results-oriented with the ability to thrive in a fast-paced, high-growth environments Why Explore a Career at Doceree Doceree has been recognized and certified Best places to work NJ 2023 and Great Place to work 2026. If you are passionate about health technology and have a knack for turning complex concepts into compelling narratives, we invite you to apply for this exciting opportunity to contribute to the success of our innovative health tech company. Doceree USA Benefits • Competitive Salary Package, • Uncapped Commission Plan, • Generous Leave Policy, • Flexible Working Hours, • Health Care Benefits, • 401K + 4% Matching, • Extensive Paid Parental Leave Doceree DEI Vision & Mission Doceree DEI (Diversity, Equity & Inclusion) is to create and sustain a one team culture globally with a mission to provide equal opportunity to people from diverse social, cultural, physical and psychological backgrounds and do not discriminate on the basis of race, colour, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Doceree fosters an inclusive culture by inculcating a sense of belonging within our ONE team through appropriate behaviours, policies and systems, while also being fair to one and all. To support this Doceree has taken formal strides with a 5C model and 4E's pledge, to ensure, encourage and exhibit our commitment to DEI, and move towards our DEI vision.

Job DescriptionCompany Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Due to our continued growth, we are hiring for a Director of Product Management to join MDLinx, an M3 company. About the Business Unit: MDLinx Mission: Transform Omnichannel from Message Delivery to Belief Engineering MDLinx is on the path to transform its business and product line-up from endemic to omnichannel engagement model, aiming at fulfilling the promise of true omnichannel approach to pharmaceutical brand promotion – “right message to the right physician at the right time on the right channel”. Our goal is to provide pharmaceutical brands with best-in-class personalized HCP engagement programs across the wider media ecosystem, designed to accelerate disease state and brand knowledge penetration, lead generation, and customer conversion. Our ambition is to leverage an omnichannel approach to establish a new philosophy for physician engagement, shifting from delivery to belief engineering. Job Description 1. Strategic Product Planning & Market Intelligence • Conduct competitive, market trend, technology, and business model analyses to inform both short- and long-term product strategy; synthesize findings into actionable roadmap inputs., • Translate audience behavior data, content engagement patterns, and qualitative feedback into a living product framework that drives roadmap and dev priorities. 1. Endemic Product Ownership (Physician Audience Experience) • Own the physician-facing product surfaces end to end: the MDLinx destination, the mobile app, and the engagement products physicians use., • Run a continuous experience experimentation calendar across information architecture, layout, recommendations, and onboarding. Maintain a test backlog with hypothesis, design, result, and decision. 1. Commercial Product Development (Pharma Brand Engagement) • Own the roadmap for MDLinx commercial engagement products., • Partner with Sales to translate pharma client needs into product features that serve the physician audience and drive commercial revenue. 1. Go-to-Market & Product Launch • Lead product release and go-to-market launch activities: define launch strategy, messaging, success metrics, and accountability across functions for effective product adoption., • Track post-launch adoption and engagement metrics; drive rapid iteration based on real-world performance. 1. Cross-Functional Partnership • Facilitate strong partnerships across Sales, Marketing, Engineering, Leadership, and Client Services to drive product development from ideation through launch and ongoing maintenance., • Own the cross-channel experience and cohesion.Qualifications Education • Bachelor's degree in Product, Design, or a related field required., • Advanced certification in product management, UX, or AI/ML is a plus., • Participation in M3's AI training and upskilling is an expectation. Experience • 7 to 10 years in product management, shipping sophisticated digital products to a demanding professional audience. Premium media, publishing, subscription, or digital health. Healthcare experience is valued, not required., • Demonstrated track record of owning both audience-growth and commercial-client lines simultaneously., • Has shipped with engineers directly: technically credible enough to read code, engage on architecture trade-offs, and write a spec engineering can start from the same day., • Daily working fluency with AI tools (Claude, ChatGPT, Cursor, Copilot, or equivalent); has shipped or contributed to AI-driven product features, including personalization, recommendation, or content discovery., • Experience with agile delivery as a practitioner and team leader, not as a process manager., • Familiarity with analytics platforms (Google Analytics, Snowflake, Tableau, Hotjar, or similar)., • Experience with content or media product stacks, including CMS and ESP/CDP, and personalization or recommendation surfaces preferred. Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: • Health and Dental, • Life, Accident and Disability Insurance, • Prescription Plan, • Flexible Spending Account, • 401k Plan and Match, • Paid Holidays and Vacation, • Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization #LI-MM1 #LI-Remote

Job Description Business Development Representative – Church Bulletin Advertising Location: Remote Job Type: Full-Time, Commission-Driven Base Salary: $40,000 base (plus commissions and quarterly incentive bonuses) About the Role We are seeking a driven, self-starting Business Development Representative to help local businesses connect with the weekly parish bulletin. In this role, you will partner with pastors and church staff to provide them with a professionally printed weekly bulletin at little to no cost to the church. Your primary mission is to identify, contact, and sign local business sponsors in underserved areas. Key Responsibilities • Territory Development: Hunt for and acquire new advertising accounts in untapped or underserved parish territories., • B2B Outreach: Execute high-volume outbound calls, emails, and drop-in visits to local business owners, contractors, and professionals., • Consultative Selling: Clearly communicate the value of sponsoring a church bulletin to build long-term local brand awareness., • Relationship Management: Work with the local businesses and the church staff, guiding sponsors through the ad design , sales agreement and payment process., • Goal Achievement: Meet and exceed weekly and quarterly quotas for signed ad contracts and revenue generation. Qualifications • 1-3 years of B2B sales, outside sales, or business development experience (experience in print, advertising sales, or church-centric services is a huge plus)., • Proven ability to prospect, negotiate, and close deals in a fast-paced environment., • Strong communication and relationship-building skills with a customer-first mentality., • Ability to work independently and manage your own territory and schedule effectively., • Reliable transportation for daily local territory travel. Why Join Our Team? • Earning Potential: Highly competitive commission structure with recurring revenue opportunities., • Make an Impact: Offer a service that actively helps local businesses thrive while financially supporting the local parish., • Comprehensive Benefits: Health, vision, and dental insurance, 401(k) with match, and paid time off.\nCompany Description Established in 1992, John Patrick Publishing Company publishes weekly bulletins for over 600 churches - in print, online and on the interactive app Finding Faber. Our phenomenal growth and success is attributed largely to the hard work and excellent customer service provided by our employees. We are dedicated to serving our customers with professionalism and respect, both of which are driven by our commitment to uphold the highest standards of industry excellence. Established in 1992, John Patrick Publishing Company publishes weekly bulletins for over 600 churches - in print, online and on the interactive app Finding Faber. Our phenomenal growth and success is attributed largely to the hard work and excellent customer service provided by our employees. We are dedicated to serving our customers with professionalism and respect, both of which are driven by our commitment to uphold the highest standards of industry excellence.

\n \n About Us \n \n \n One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. \n In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. \n \n\n The Opportunity \n As we continue to expand and transform the primary care experience, we’re looking for a Team Lead (Internally known as Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. \n You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. \n What you’ll likely work on: \n\n • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members\n, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition\n, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics\n, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts\n, • Support the financial health of the practice through office budget review and managing copay and revenue cycle\n, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed\n, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health\n, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance\n, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered\n, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs\n\n What you’ll need: \n\n • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare\n, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education\n, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board\n, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture\n, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams \n, • Strong written and verbal communication skills \n, • Proven track record of leading successful change management and process improvement efforts preferred\n, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred\n\n Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. \n One Medical is committed to fair and equitable compensation practices \n The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ \n \n This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Jersey City, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. \n\n One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: \n Taking care of you today \n \n • Paid sabbatical for every five years of service\n, • Free One Medical memberships for yourself, your friends and family\n, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues\n, • Competitive Medical, Dental and Vision plans\n, • Pre-Tax commuter benefits\n, • PTO cash outs - Option to cash out up to 40 accrued hours per year\n \n Protecting your future for you and your family \n \n • 401K match\n, • Credit towards emergency childcare\n, • Company paid maternity and paternity leave\n, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance\n, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance\n \n In addition to the comprehensive benefits package outlined above, practicing clinicians also receive \n \n • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.\n, • UpToDate Subscription - An evidence-based clinical research tool\n, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education\n, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience\n, • Discounted rate to attend One Medical’s Annual REAL primary care conference\n \n \n One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. \n One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. \n \n

\n \n About Us \n \n \n One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. \n In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. \n \n\n The Opportunity \n As we continue to expand and transform the primary care experience, we’re looking for a Team Lead for our incredible Medical Assistant team to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. \n You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. \n What you’ll likely work on: \n\n • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members\n, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition\n, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics\n, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts\n, • Support the financial health of the practice through office budget review and managing copay and revenue cycle\n, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed\n, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health\n, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance\n, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered\n, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs\n\n What you’ll need: \n\n • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare\n, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education\n, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board\n, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture\n, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams \n, • Strong written and verbal communication skills \n, • Proven track record of leading successful change management and process improvement efforts preferred\n, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred\n\n Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. \n One Medical is committed to fair and equitable compensation practices \n The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ \n This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Jersey City, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. \n\n One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: \n Taking care of you today \n \n • Paid sabbatical for every five years of service\n, • Free One Medical memberships for yourself, your friends and family\n, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues\n, • Competitive Medical, Dental and Vision plans\n, • Pre-Tax commuter benefits\n, • PTO cash outs - Option to cash out up to 40 accrued hours per year\n \n Protecting your future for you and your family \n \n • 401K match\n, • Credit towards emergency childcare\n, • Company paid maternity and paternity leave\n, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance\n, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance\n \n In addition to the comprehensive benefits package outlined above, practicing clinicians also receive \n \n • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.\n, • UpToDate Subscription - An evidence-based clinical research tool\n, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education\n, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience\n, • Discounted rate to attend One Medical’s Annual REAL primary care conference\n \n \n One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. \n One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information. \n \n

DescriptionPosition at WebMDWebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.Responsibilities:Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.We are seeking a Senior Product Manager to join the team and support the management and development of advertising products for its portfolio of websites as well as management of its advertising delivery infrastructure. The Senior Product Manager is expected to perform all product management duties including product portfolio management, ideation with stakeholders and teams, users, markets and analytic inputs, requirements gathering, scrum team participation, documentation and prototype preparation and post-launch product evaluation and maintenance. Stakeholders and teams include editorial, audience engagement, publishing, UX/design, product marketing, engineering, QA, business intelligence and marketing.Requirements:Bachelor’s degree in Business, Engineering, Computer Science, or related field 4+ years of work experience in a Product Management functionExperience in gathering and documenting product requirements for development teams including business rationale, user needs and functional specificationsPossess excellent organizational skills, and be a very strong and confident communicator, able to translate easily between business, editorial, sales, and engineering teams;Ability to visualize user experience and wireframe user interfaces for review with business ownersAbility to ideate quick and efficient solutions to novel, client-driven business objectivesDeep knowledge of web and mobile product best practicesDemonstrate strong problem solving, analytic, and decision-making skills, and the ability to interpret data and trends, diagnose problems, and formulate effective action plans to resolve issuesPrioritize time effectively and manage multiple products simultaneouslyUnderstanding of ad server technology and the unique challenges associated with ad delivery (latency, viewability, etc.)Experience managing and integrating 3rd party software in support of ad deliveryAbility to aggregate data from multiple sources to draw informed conclusionsA solid understanding of the programmatic landscapeTechnical understanding of ad server targeting and delivery1 year of experience working with Ad technologies and or supporting pre/post sales ads and/or ad developmentExperience in modern software development methodologies (eg. Scrum/Agile, Lean, Kanban)Preferred: Hands on experience working with Google Ad ManagerExperience working across a large organization with multiple sites and stakeholdersExperience with Google’s Core Web Vitals tools and page experience initiative Experience with AI Tools for building and prototyping.Salary range: $125,500.00 - $137,000.00Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.Benefits:Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:Health Insurance (medical, dental, and vision coverage)Paid Time Off (including vacation, sick leave, and flexible holiday days)401(k) Retirement Plan with employer matchingLife and Disability InsuranceEmployee Assistance Program (EAP)Commuter and/or Transit Benefits (if applicable)Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

The Firmwide Chief Data Office is responsible for maximizing the value and impact of data globally, in a highly governed way. It consists of several teams focused on accelerating JPMorgan Chase's data, analytics, and AI journey, including data strategy, data impact optimization, privacy, data governance, transformation, and talent. We are looking for a data executive to help shape the strategy for how we make data available to power everything from new product development to Artificial Intelligence models. This leader will join the team responsible for setting the firmwide data publishing strategy and driving the adoption of the strategy across the firm. As an Executive Director-Ontologist within the JP Morgan Chase team, you will be instrumental in shaping our knowledge representation. Your role will involve utilizing ontologies and taxonomies to enhance data interoperability and management, preparing our data for AI applications. Your responsibilities will range from engaging with and educating domain experts, to assessing standard ontologies and developing our organization-wide ontology. Your work will traverse multiple domains, influencing departments like Data & Analytics, Product, and Tech. Job Responsibilities: • Development and adoption of ontologies to represent complex domains, • Evaluate industry standard ontologies for adoption across JPMC, • Work closely with stakeholders, subject matter experts, product owners, and engineers to understand their use cases, requirements, and dependencies, critically assessing proposed solutions, • Provide expert input into the JP Morgan Chase's firmwide data strategy, • Communicate complex ideas effectively to collaborators using precise terminology and relatable examples, and ask clarifying questions to define core meanings., • Mentor fellow ontologists to ensure alignment with accepted practices, standards, objectives, key results, and strategic initiatives., • Keep abreast of emerging trends and advancements in ontology engineering, knowledge representation, and semantic technologies., • Balance timeliness with quality under tight deadlines, managing multiple priorities and partners., • Ensure end-to-end relevance to stakeholder needs, from gathering competency questions to achieving successful integrations. Required Qualifications, Capabilities, and Skills: • 5+ years of experience developing and managing ontologies for real-world applications, • Expertise in Data and Financial service standards such as ISO 20022, OWL, RDF, SKOS, and SHACL., • Experience with ontology and taxonomy development process and tools (e.g., Protg, TopBraid Composer, PoolParty, etc.)., • Structured thinker and effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence. Preferred Qualifications, Capabilities, and Skills: • Master's or Ph.D. in a field focused on ontology engineering, knowledge representation, or semantic technologies, such as Information Science, Library Science, Philosophy, Linguistics, or Computer Science., • Experience with Financial sector data standards and ontologies, • Experience with program management and collaborative development best practices, • Understanding of large-scale, distributed, end-to-end systems., • Knowledge of Data Governance and Data Management, • Contributions to the Ontology community, such as papers, conference presentations, industry standard contributions, or open source contributions (e.g., Github repos) JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo