Solutions Engineer (Pre-Sales)
15 days ago
New York
Job Description:\n\nAbout LILT AI is changing how the world communicates â and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtuesâWork together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1âguide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, weâre building a category-defining company in a $50B+ global translation market being redefined by AI. LILT in the News We were named to The Software Reportâs fifth annual list of Software Companies! Click here to learn more and see the full list. LILT listed on the Inc. 5000 List for the first time. Check out all our news on our website. About Us LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT AI was recently named one of the Top 100 Software Companies in 2025! Weâre honored to be recognized by The Software Report as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solutionâitâs a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languagesâall seamlessly integrated with 100+ business systems. Proud to be trusted by brands like Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint. The Solutions Team at LILT LILTâs Solutions team focuses on our industry AI leading technology and its application to multilingual content requirements for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILTâs overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering and Services teams. Additionally, we operate as critical members of account-based teams that ensure LILTâs technology is utilized to deliver maximum value to our customers. While weâre at it, we have fun and enjoy the ride together. Where Youâll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 3 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page! This position can be based out of our San Francisco, CA or Indianapolis, IN offices and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Fully remote candidates will also be considered on a case by case basis. Authorization to work in the US is a precondition of employment. What Youâll Do We're looking for an experienced Solutions Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once. You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise in sales pursuits to drive LILT customer acquisition and success. You will have a broad range of skills and experience ranging from global content management lifecycle, a working knowledge of NLP/MT, TM, glossary, and content pipelines and integrations. You will have the insight to make the connection between a customerâs specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.Key Responsibilities Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customerâs technical experience from scoping (pre-sales) to deployment (post-sales / success) Build and present references architectures, how-tos, and demo applications for customers Be a subject-matter expert in translation and localization process optimization and best practices Understand and align customerâs technology stack to optimize localization processes Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success Play an active role in the development and maintenance of client-integrations Develop and iterate on internal processes to ensure consistency across our solutions engagements Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation; specifically the application of AISkills and Experience REQUIRED: At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company Experience working with a complex services-oriented solution Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. Subject matter expertise in localization solutions, technologies, and processes Experience in localization engineering highly desirable TMS and CAT Tool familiarity highly desirable Familiarity with integrating CMS systems to translation workflows highly desirable Familiarity with Large Language Models, including fine tuning, highly desirable A passion for technical and solution-based problem solving Analytical approach to intelligence gathering and project planning Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives Keen attention to detail and adherence to deadlines Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment Self-motivated and inspired by a results-driven environment Confidence communicating technical ideas to various audiences, primarily through presentations, whiteboarding, and platform demonstrations Comfort with a bit of chaos, startup experience is an advantage Ability to work independently and self sufficiently while being part of a team and pursuing team goals Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasnât used for enterprise products and services inside the company and left to start a new company to address this need â LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didnât meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individualâs race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasnât used for enterprise products and services inside the company.The quality just wasnât there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didnât meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILTâs journey is just beginning. Our Tech What sets our platform apart: Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert reviewLILT in the News Featured in The Software Reportâs Top 100 Software Companies! LILT makes it onto the Inc. 5000 List. LILTâs continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at . At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including rĂŠsumĂŠ screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at . LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individualâs race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $133K - $200K
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