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  • Director of Patient Services (DPS) for Home Care
    Director of Patient Services (DPS) for Home Care
    12 days ago
    $42–$48 hourly
    Part-time
    Forest Hills, Queens

    We are a licensed home care agency dedicated to providing high-quality, compassionate care to our clients. We are seeking an experienced and motivated Registered Nurse to serve as our Director of Patient Services (DPS) and lead our clinical operations. Position Summary The Director of Patient Services (DPS) is responsible for overseeing all clinical and patient care services, ensuring compliance with New York State regulations, and maintaining high standards of quality and safety. This role requires strong leadership, organizational, and clinical management skills. Key Responsibilities • Serve as the agency’s designated Director of Patient Services in accordance with NYS Department of Health regulations, • Oversee and manage all patient care services and clinical staff, • Ensure compliance with state, federal, and agency policies and procedures, • Supervise, train, and evaluate nursing and clinical personnel, • Conduct patient assessments, care plan reviews, and case conferences, • Monitor quality assurance and performance improvement programs, • Ensure proper documentation and regulatory reporting, • Collaborate with management, caregivers, and referral sources, • Participate in audits, surveys, and inspections as required, • Support agency growth and patient satisfaction initiatives Qualifications • Current, active Registered Nurse (RN) license in New York State (Required), • Eligible to serve as DPS under NYS regulations (Required), • Minimum of [2–3+] years of nursing experience, preferably in home care or community health, • Prior supervisory or management experience preferred, • Strong knowledge of NYS home care regulations, • Excellent communication and leadership skills, • Strong organizational and time-management abilities, • Proficiency with electronic medical records (EMR) and EVV systems preferred Compensation & Benefits • Competitive salary based on experience, • Hourly and per visit rates, • 401k, • Paid time off, • Professional development opportunities, • Supportive and collaborative work environment

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  • Receptionist
    Receptionist
    23 days ago
    $17–$19 hourly
    Full-time
    Flushing, Queens

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy, • Requirements, • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology,or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus, • Schedule & Compensation, • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm) Compensation: Competitive hourly rate based on experience, plus potential performance bonuses

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  • Direct Support Professional
    Direct Support Professional
    2 months ago
    $18 hourly
    Full-time
    Springfield Gardens, Queens

     Assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests.  Observes and documents individuals' behavior and responses to programs, support services, and treatments.  Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.  Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.  Assists in teaching and reinforcing social skills and acceptable means of dissipating frustration or anger and resolving conflicts and acts as a role model for positive behavior.  Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.  Transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.  Supports individuals' career, education, and/or employment goals; and may assist in developing educational and vocational skills according to service plans.  Helps individuals keep track of their finances and assists with banking and financial transactions.  Supports individuals' health and wellness, and safety in everyday situations.  Assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities.  Teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance. Rev. 10/2021  May administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight.  Monitors and reports significant changes in health status or concerns.  Accompanies individuals to medical, dental, and health-related appointments.  Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.  Maintains and ensures a safe, clean, and comfortable environment for individuals.  Performs, assists, and/or instructs individuals in routine housekeeping, cleaning, and minor maintenance tasks.  Monitors and maintains household supplies and inventories.  Teaches and reinforces fire and safety procedures to individuals; and maintains basic fire and safety equipment. QUALIFICATIONS  High School or equivalent diploma  Basic computer knowledge in all Microsoft Suite applications preferred  Excellent interpersonal and flexibility skills required  Valid, unrestricted NYS Driver’s License in accordance with Agency Standards  Bi Lingual a plus but not required

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