Remote chat jobs in Hoboken, New Jersey - Page 2Create job alerts

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job DescriptionAbout Fractional AI How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages? Fractional AI is a startup in the heart of Silicon Valley targeting the biggest greenfield opportunity in the economy: transforming companies with AI software at a scale the market is only beginning to understand. Our clients include Zapier, Airbyte, and companies from industries ranging from data infrastructure to healthcare and life sciences. We were founded by repeat founders Chris Taylor, Eddie Siegel, and Travis May (Founder of Datavant, $7B exit), and are backed by Shaper Capital. Most of our engineers are former founders or staff engineers from top tech companies like Google and Stripe. We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai. About Bringing Your Own Engineering Team Some teams are just too good to break up. Maybe you co-founded a venture that's pivoting, maybe your team got caught in a reduction in force, or maybe you're looking for the next thing to build together. We already work in small pods: tight-knit teams of engineers working on a single project together. Joining Fractional is a natural way to keep your team intact and shift your focus to building for clients with instant product-market fit. If you're part of an existing team of 2–5 engineers, we encourage you to apply to join Fractional AI together. How It Works * One interview process. We'll arrange your interviews on the same day, with the same panel, against the same bar we hold every Fractional engineer to. * One offer. If we decide to move forward, we'll make offers to your whole team at the same time. You're each free to accept or decline individually — though we hope you'll all say yes. * One first project. We'll work to staff you on an engagement together. BYOT In Practice: Fabius In 2026, we were introduced to the Fabius team — a Y Combinator (W23) startup that had spent three years building AI to automate sales workflows. They had a track record of building complex AI systems, and they'd spent considerable time perfecting the craft of partnering closely with customers to make sure their solutions delivered results. The more we talked, the more we saw a team whose strengths mapped almost exactly to what we hire for. For Fabius, joining Fractional was a natural way to focus on what they were best at — building AI-powered products — while staying together as a team. "I was surprised how much autonomy Fractional expected us to keep. Suddenly we had very interested, very motivated clients — and the same hard technical problems we used to grind through at Fabius. " — Neil Madsen, Fabius Co-founder "When we spoke with Eddie and Chris, it felt like a bunch of founders hanging out. There was a certain expectation that the team itself was an asset, and Fractional was specifically interested in protecting the way we were working together, rather than figuring out how to make everyone play a narrow role." - Andy Day, Fabius Co-founder Who We hire We generally expect your team to fall into the categories of one of our existing engineering and PM roles — most commonly Software Engineer, Senior/Staff Software Engineer or Forward Deployed PM. Take a look at those JDs to see what we look for at the individual level. We evaluate teams holistically on top of that, but we expect every team member to clear a similar bar as all other Fractional team members. * Software Engineer * Senior / Staff Software Engineer * Forward Deployed Product Manager * Principal, AI Value Creation and Partnerships Our Engineering Philosophy We're opinionated about what works in production, and we write about it — from why most eval setups fail by collapsing everything into a single score, to why defaulting to chat interfaces limits AI's impact. We have a distinct approach to building AI systems: applying standard software engineering discipline to the non-deterministic world of frontier AI. We design systems around testable hypotheses, curate durable data sets, and ensure what we ship keeps working long after we've handed it over. After shipping 30+ AI products, we have strong opinions on what makes AI products succeed and how to get them into production. We think you'll find it refreshing if you've seen how most companies approach AI. How Fractional Is Different A typical engineer here ships two to three products per year and learns from dozens more. You have outsized autonomy on each product — but you won't have a year to polish a single system. The upside is constant time on the frontier of models and tooling, and a muscle for AI product development that's hard to build anywhere else. Most engineers look back at this as the biggest growth period of their career. But it's possible you won't like it — we recommend using the interview process to hear what our team thinks. Our Values * Overdeliver. We're writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world's best applied AI team. * Overuse AI. We go out of our way to experiment with the latest tools and share what we learn with our teammates — building a culture at the frontier. * Over-engineer the culture. For every big decision, we ask "would this make Fractional a better or worse place for our team?" Location San Francisco, CA New York, NY Work arrangement: 4 days in-person, Fridays remote. Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. We're hiring a Director of Sales to lead and grow our sales team from our Brooklyn headquarters. This is a hands-on leadership role for someone who thrives at the intersection of strategy, relationships, and results. You'll lead a team of Account Executives, drive growth across key markets, and roll up your sleeves to close strategic deals, build partnerships, and represent Revivn in the market. The ideal candidate is an equal parts leader, dealmaker, and operator — someone who can build a team culture of excellence while also getting into the field and making things happen. You're energized by owning a number, building processes, and being the person who turns ideas into revenue. This is a unique opportunity to lead from the front and shape how Revivn scales its next phase of growth. What You'll Do • Lead and develop a high-performing team of Account Executives based in Brooklyn, • Own revenue growth and customer acquisition across key regions and segments, • Drive strategic deals and partnerships that expand Revivn's footprint and deepen client relationships, • Build and execute territory plans that balance enterprise growth, pipeline development, and market presence, • Collaborate cross-functionally with Marketing, RevOps, and Product to drive campaign performance and feedback loops, • Report on key metrics and forecast outcomes with accuracy and clarity, • Create a performance-driven culture rooted in accountability, motivation, and continuous improvement, • Be the on-the-ground GTM operator — surfacing insights, refining process, and keeping the sales engine running at full speedWhat We're Looking For, • 5–10 years of experience in sales or GTM roles in high-growth B2B environments, experience as a startup operator, • Proven track record of managing teams that consistently hit or exceed revenue targets, • Strong commercial instincts: confident in deal strategy, negotiation, and executive relationship management, • Operational rigor — you care about CRM hygiene, forecasting accuracy, and scalable process, • Excellent communication and executive presence; you know how to represent a brand externally and inspire a team internally, • Collaborate closely with marketing, product, and revenue operations to inform campaigns and improve funnel performance, • Builder mentality — you like to create structure and playbooks, not just run them, • Strategic thinker with a bias for action — you move fast and execute with precision, • Collaborative leader — you bring cross-functional teams together to win, • Experience in circular economy, sustainability, or enterprise services, • Familiarity with GTM tools like Salesforce / Outreach, • Background in a startup or founder/operator environment, • Exposure working with IT leaders Perks, • Competitive salary and performance-based commission, • Meaningful work — help scale a mission that turns e-waste into opportunity We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time. The salary for the Director of Sales is expected to be between $300,000 and $350,000/year On Target Earnings (OTE). Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. About Us We're building a category-defining company focused on expanding access to technology by giving devices a second life. Our work sits at the intersection of software, hardware, logistics, and sustainability, where the problems are real, messy, and operationally complex, and where getting things right matters to our customers every day. This is not a company with rigid org charts, deeply layered process, or narrowly scoped roles. It's a place where people own outcomes, build quickly, and work closely with operations and customers to solve real-world problems. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. The Role We're looking for a senior engineering leader to lead our existing engineering team and grow it thoughtfully over time, while sharing ownership of product outcomes and serving as a strong internal advocate for our customers. This is a hands-on leadership role. You'll join a small, capable team, write production code alongside them, set technical direction, and work directly with the business. As the team scales, you'll gradually spend less time in the code, but stay close enough to guide architecture, standards, and decision-making. From day one, this role is part of company leadership. You'll partner closely with the Co-CEO/Co-Founder and cross-functional leaders to ensure what we build meaningfully improves our operational and customer experience, not just that it ships. What You'll Do • Own engineering as a function: technical direction, execution, hiring, and culture, • Write production code and make architectural decisions that matter immediately, • Lead and support an existing team of engineers, ensuring both short- and long-term success, • Balance delivery of high-impact projects with improving team cohesion, process, and engineering craft, • Grow the team through thoughtful, additive hiring, strong onboarding, and clear performance expectations, • Build toward a forward-deployed engineering model, engineers who work closely with operations and GTM to solve real customer problems directly, • Introduce structure where it helps, and avoid it where it slows us down, • Partner directly with the CEO and leadership team to translate business priorities into technical reality, • Gradually scale yourself out of the critical path over time while maintaining high technical standards Who This Role Is For This role is ideal for someone who: • Has led engineers before, but still loves building, • Has worked in both low-structure environments (startup, founding team, early-stage company) and more formal engineering orgs, and wants to blend the best of both, • Has owned a meaningful product, platform, or system end-to-end (ex: a full onboarding flow, a core product line, or a major operational system), • Wants to take ownership of a team's growth and evolution as the company scales, • Finds energy in being in the office, collaborating in real time, and building alongside others What We're Looking For • Strong software engineering background with recent hands-on experience, • Prior people management experience, including hiring and performance management, • Demonstrated ability to build teams, • Experience operating in ambiguous, fast-moving environments with limited structure, • Product ownership mindset: you care deeply about outcomes, not just implementation, • A builder mentality: you roll up your sleeves Bonus signals we care about: • You've started a company, joined very early, or worked in a scrappy environment before, • You've owned a meaningful product or system at a mid-sized company (200–500 employees)How We Work, • In-office culture. We believe being together matters, especially at this stage. Collaboration, speed, and shared ownership are built in person., • Ownership over process. We don't hire for rigid roles, we hire for impact., • Execution over optics. We care about building the best version of this company, not matching benchmarks or best practices for their own sake., • Leadership from day one. This role shapes not just engineering, but the company itself.Why This Role Is Special, • True ownership without unnecessary bureaucracy, • Direct partnership with the CEO, • Opportunity to define engineering culture, structure, and standards from the ground up, • A role that scales with you, this is meant to be a career-defining step, not a holding pattern We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. But, here at Revivn, we ALSO believe in investing in the lifetime value of each individual we meet and interact with. (We love knowing good humans and supporting them in whatever they do). We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. The salary range for a Director of Engineering is expected to be between $190,000-225,000/year. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionAbout LearnLux LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation, home buying, and retirement so they can feel confident about their money and focused at work. Advanced reporting helps our partners understand impact, driving outcomes like reduced financial stress, increased productivity, and improved retention. We're building LearnLux with intention. We move quickly, operate with a high bar for quality, and value people who take ownership of their work. If you're energized by solving new problems, taking accountability, and pushing yourself to do your best work every day, you'll find this a rewarding environment. We're a venture-backed company that has raised over $35M to date and is supported by experienced investors and long-term partners. We're a growth-focused business building for scale, and we're excited by the opportunities and challenges that come with that journey. The Role LearnLux is looking for a part time Certified Financial Planner® to join our fast growing team. Leveraging the LearnLux digital experience you will work directly with employees to provide them with unbiased, holistic financial guidance. Your extensive financial experience and client-first approach will help employees prepare for and accomplish their personal and financial goals. This role is 100% remote within the US and reports to the Director of Financial Planning. What you'll do • Must be available to work various shifts from 8 AM - 11 PM ET Monday through Friday with a typical expectation, but not guarantee, of 5-15 hours per week, • Meet and engage with clients remotely over video, chat and email to give guidance on topics like budgeting, student loans, retirement readiness, equity compensation, debt management and more, • Advise on the LearnLux methodology to improve and respond to the changing financial environment, • Participate in monthly team meetings to bring your subject matter expertise to improve the LearnLux digital experience, • Become an expert on our client's benefit plans so you can act as an extension of their team during open enrollmentYou should bring, • CFP® designation required, • Passion for educating individuals to take control and invest in their financial future, • Have the ability to perform several tasks concurrently, to prioritize work, and to take direction from multiple team members, • Can demonstrate ability to take initiative and execute, • Experience in multiple areas of personal Finance: Retirement, Equity Compensation, investments, budgeting, debt management, Student Loans, cash flow planning, digital currencies, estate planning, insurance and moreIt would be great if you also, • CPA, Enrolled Agent, or similar, • Certification in Credit Counseling, • Additional Certifications, • Startup and/or Fintech experience, • Bi-lingual (Spanish), • Experience creating presentations and presenting to large audiences virtually or in-person, • Availability to work occasional evenings and Saturday, • Ability to occasionally travel to on-site eventsLearnLux is a fit for you if you, • Thrive in fast-moving environments and enjoy building in moments of change. We operate with urgency, and roles, priorities, and approaches evolve as we grow., • Like wearing multiple hats and helping define the path forward. At LearnLux, roles evolve as we grow, and employees often help create clarity, structure, and direction where it didn't previously exist., • Take initiative and don't wait to be asked. You see problems as opportunities and are comfortable stepping in to move work forward., • Are energized by ambiguity and willing to make decisions with imperfect information. We learn quickly by doing, and pace is a competitive advantage for us., • Enjoy being hands-on and owning work end to end. While strategic thinking matters, execution, follow-through, and accountability are what drive impact here., • Are motivated by high standards and continuous improvement. As we hit new milestones, we intentionally raise the bar on quality, ownership, and outcomes. LearnLux is proud to be an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, color, national origin, age, religion, sex, gender, sexual orientation, gender identity, marital status, disability, or veteran status. We are committed to fostering an environment that embraces diversity and inclusion and are seeking candidates from a variety of backgrounds, experiences, abilities, and perspectives to join our team. If you are interested in this opportunity but not sure if you fit this role, please apply and include a note to let us know of your interest. We're excited to speak with you about joining our team!

Job DescriptionAbout Mistral At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on . Role Summary • In a context of hyper growth, we look for versatile recruiters who have experience hiring across multiple functions : GTM (Sales, Solutions Architect, Pre-sales) as well corporate functions (ideally Engineering as a minor). • Length : minimum 3months • Ideally in SF/NYC but we are open to remote What you will do•Manage full-cycle recruiting process ensuring a smooth and bespoke candidate experience.•Develop and own search strategies and deliver research against those strategies for searches across various business/Corporate and potentially technical functions (GTM, Partnership, Sales, Corporate, Engineering)•Deeply understand hiring needs, partner closely with hiring managers and stakeholders to develop sourcing and hiring strategies.•Identify, attract, and ensure high-touch candidate experience to continuously deliver high-quality candidates and meet hiring goals.•Dive deep into data and root cause issues. •Proactively identify and solve problems.•Help improve our process, documentation, tooling and talent market intelligence.•Identify candidate closing strategies and proactively coach and inform candidates through the entire recruiting process.•Contribute to continuous improvement and innovation in the efficiency and effectiveness of our systems, services, and processes. About you•Autonomous and self-starter who is result-oriented, resourceful, innovative, intellectually curious, and who takes initiative and risks.•Experience in complex recruiting and autonomous hiring in outbound contexts•Experience working to recruit in highly competitive talent markets •4+ years of experience recruitment for fast pace, demanding environment•No ego and highly committed to deliver. •Able and keen to to jump from strategic topics to very hands-on work•Ideally, you have a track record of recruiting both in business & tech roles•Ideally, you have experience hiring for Enterprise software companies •Experience in complex recruiting and autonomous hiring in outbound contextsExperience working to recruit in highly competitive talent markets •Open learning mindset and fast learner, demonstrated capacity to quickly grasp new complex subject matter, and understanding of new markets, areas, roles, and business initiatives.•Capability, credibility, and consultative skills to influence senior colleagues and stakeholders without authority.•Professional brand of personal accountability, drive, work ethics •Ideally, proficiency with Lever•Strong written and verbal communication•Target driven, detail oriented and approachable with the ability to prioritize and work well in an environment with competing demands. By applying, you agree to our Applicant Privacy Policy.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Allbirds we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. Please note this role is based on-site at our Brooklyn Navy Yard office with Remote Wednesdays. Revivn is the rare combination builders dream of: the learning and growth potential of a startup with the stability of a proven business. We've been profitable since our inception 12 years ago while revolutionizing how enterprise companies manage and repurpose outdated IT equipment. Beyond recycling, we give hardware a second life and make technology accessible to those who need it most. Now, we're looking for a Demand Gen Specialist to help build and scale Revivn's inbound and top-of-funnel engine. This is a high-impact role at the intersection of Marketing and Sales — focused on generating pipeline, launching campaigns, and driving real business growth. This isn't just about running campaigns — it's about owning pipeline creation from the top down. Why This Role Is Different As a Demand Gen Specialist at Revivn, you'll help define how we generate demand—building campaigns, testing new channels, and turning ideas into pipeline. You'll partner closely with Marketing, Sales, and leadership to translate ICP strategy into targeted, high-performing campaigns. From email and LinkedIn to events and outbound support, you'll build coordinated campaigns that engage target accounts across multiple touchpoints and drive them toward conversion. Think of this as your opportunity to own the top-of-funnel — learning how to connect campaigns to pipeline, and pipeline to revenue. You won't just measure success in clicks or opens — you'll measure it in meetings, opportunities, and impact on the business. We're looking for someone who is creative, action-oriented, and analytical. Someone who wants to build, test, improve, and is excited to play a key role in shaping how Revivn grows. What You'll Do • Build and launch top-of-funnel campaigns across email, Linkedin, events, and other channels to generate inbound leads and pipeline, • Partner closely with Marketing to align on ICP accounts, personas, and priorities, • Create and execute campaigns that drive awareness, engagement, and conversion across target accounts, • Analyze campaign performance and continuously optimize for better results, • Support Sales with marketing-driven plays (events, outbound support, account-based campaigns) to increase engagement and meeting conversion, • Develop a strong understanding of Revivn's value proposition and tailor messaging to different audiences and stakeholders, • Test new ideas, channels, and approaches to improve how Revivn generates demand and scales pipeline We're looking for:, • 2-4 years of experience in demand generation, growth marketing, or B2B marketing roles with direct exposure to lead generation and top-of-funnel campaigns, • Someone who has executed campaigns end-to-end (email, LinkedIn, events, inbound programs) and understands how those efforts translate to pipeline, • A strategic and analytical thinker who can connect campaigns to outcomes (leads, meetings, pipeline) - not just run activity, • Team-forward individual who can work closely with Sales and cross-functional partners to align on ICP, messaging, and what drives conversation, • Curious and experimental - constantly testing new ideas, channels, and approaches to improve performance Why You'll Love It Here, • Direct ownership of pipeline: You won't just support campaigns - you'll directly influence pipeline generation and business growth, • Build from the ground up: Opportunity to shape and scale Revivn's demand generation engine, not just optimize existing programs, • Modern GTM Exposure: Work across ICP strategy, campaigns, data, and sales alignment in a highly collaborative environment, • High visibility and impact: Close partnership with Marketing and Sales leadership with direct impact on company growth The salary range for a Demand Gen Specialist is expected to be between $75,000-$90,000. Your exact offer may vary based on these factors, including market location, job-related knowledge, and experience. The compensation package will also include comprehensive benefits such as medical, dental, and vision coverage, along with a 401(k) plan. We embrace diversity and are committed to fostering an inclusive environment. At Revivn, we encourage people from all ages, abilities, and experiences to apply. Revivn does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. At Revivn, we prioritize transparency about our salary throughout the entire recruitment process. Be prepared to chat about compensation on your initial screen so that we can ensure alignment. If salary expectations and ranges are out of sync, we believe it is kind to respect everyone's time and may discontinue conversations. At Revivn, we believe in investing in the lifetime value of each individual we meet and interact with. We love knowing good humans and supporting them in whatever they do. We know that if it isn't a good fit at the moment, it doesn't necessarily mean that it won't be a good fit in the future as we both continue to grow! We work to remain in contact with prospective candidates if the recruitment process ends early on. For all job openings, we consider candidates with various backgrounds and levels of experience. When we give an offer it is based on individual skills and experience, as well as how that stacks up against other employees in the role. All of our ranges account for growth within the role, so in most cases, you should expect to join closer to the entry point of the band. You will have the opportunity to grow your salary over time.

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along. Our Engineering Culture & Values We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in: * Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care. * Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption. * Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact. * Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career. Responsibilities As a Senior Backend Engineer, you will engineer production agentic systems that directly serve hundreds of thousands of users at scale. Think forward-deployed engineering: you take powerful platform capabilities, design multi-step workflows that orchestrate voice, SMS, video, and web interactions, and ship them to production where real outcomes are measured. The problems are genuinely hard. You're building systems that navigate complex conversations in multiple mediums, handle sensitive nuances and edge cases in multiple languages, coordinate multi-outcome workflows across departments, and adapt dynamically based on user responses. You will innovate on how agentic technologies can be pushed to their maximum potential, not follow a playbook. Roughly 60-70% of your time is deployment-focused. The remainder is platform contribution: building reusable workflow primitives, improving shared infrastructure based on patterns you see across customers, and shaping how we architect agentic systems at scale. Your field experience makes you one of the most valuable voices in platform decisions. * Engineer Agentic Deployments: Design, build, and ship multi-step, multi-modal agentic workflows (voice, SMS, video, chat, web) tailored to specific customer use cases. Own these systems end-to-end from requirements through production monitoring. * Solve Hard Problems Creatively: Each deployment surfaces novel challenges: complex scheduling logic, real-time EHR data flows, multi-outcome conversations, adaptive patient journeys. You are expected to think independently and build solutions that go beyond existing patterns. * Translate Requirements into Technical Designs: Partner with Customer Success and stakeholders to understand operational needs, then architect agentic workflows that address them. Push back when requirements don't make sense. Propose better approaches when you see them. * Ship to Production with High Standards: Deploy and operate customer-facing systems with strict reliability, compliance, and quality requirements. Instrument thoroughly, monitor outcomes, and iterate based on real-world performance. * Contribute to the Platform: Identify reusable patterns across deployments and contribute them back as platform capabilities. Improve shared tooling, workflow primitives, and infrastructure based on what you learn in the field. * Cross-Functional Collaboration: Work with product, data, engineering, and clinical teams to align deployment work with broader platform direction and company goals. Minimum Qualifications * 5+ years of hands-on experience building and operating production software systems. Recent experience with AI-powered services, automation, or workflow systems is a strong plus. * Computer Science or Engineering degree, or equivalent practical experience. * Strong software engineering fundamentals: you write clean, testable, well-structured code and care about the systems you build. * Python proficiency (our primary backend language). * Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot). * Experience with real-time integrations (APIs, webhooks, bidirectional data sync) in production. * Experience working across the stack when needed. You're primarily backend-focused but not afraid to touch whatever layer the problem requires. * Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments. * Comfort with ambiguity. You can take a loosely defined problem, structure it, and drive it to a shipped solution without heavy hand-holding. * Strong communication skills. You will regularly interface with non-technical stakeholders and need to explain technical tradeoffs clearly. Preferred Qualifications * Experience building agentic workflows, including orchestration across tools and services, multi-step automation, or human-in-the-loop patterns. * Experience integrating LLM APIs and working with prompt engineering and evaluation. * Track record of working directly with customers or end users and translating their needs into technical solutions. * Startup or early-stage experience operating in fast-moving, high-ambiguity environments. This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production. Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth: * Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. * Generous Paid Time Off (PTO): To ensure a healthy work-life balance. * Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. * Life and Disability Insurance: Providing financial security. * Simple IRA Matching: To support your long-term financial goals. * Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. * Wellness Programs: Initiatives to support your physical and mental health. Pay Transparency The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re hiring a Strategic Business Development associate to build pipeline within a focused set of high-value accounts. This is not a traditional SDR role. You are responsible for identifying where ElevenLabs can create real impact inside complex organizations, building relationships across teams, and converting that into qualified opportunities and deal progression. You will go deep within accounts rather than optimize for activity volume. Success comes from strong judgment, creative outbound, and the ability to generate real opportunities that convert into revenue. Own pipeline within strategic accounts: build and execute account plans across a focused set of high-value companies, identify where ElevenLabs can drive meaningful impact based on org structure, product signals, and business priorities, and create and progress opportunities from first touch through qualification and beyond to later stages of the cycle Drive multi-threaded engagement: map and engage stakeholders across product, engineering, and commercial teams, build relationships beyond a single entry point, and develop multiple use cases within the same account Run high-signal outbound: execute highly personalized outreach across email, phone, LinkedIn, and in-person, use AI tools and workflows to identify signals and prioritize timing, and focus on precision and relevance over volume Operate in-market: represent ElevenLabs at conferences, events, and field activities, identify and engage the right people in live environments, and start conversations without relying on scripts Partner on deal development: work closely with Account Executives on account strategy and opportunity progression, contribute to shaping deals before and after qualification, and stay involved in strategic opportunities to support expansion and momentum Continuously improve the motion: refine targeting, messaging, and workflows based on performance, improve conversion across meetings, opportunities, and revenue, and contribute to how this role scales across the company * Track record of generating meetings, opportunities, or pipeline in a B2B environment * Comfortable engaging multiple stakeholders within complex organizations * Strong commercial judgment and ability to identify real opportunities, not just interest * Clear and confident written and verbal communication * Comfortable using AI tools to increase speed and quality of execution * High ownership of outcomes, not just activity * Comfortable operating without scripts or rigid playbooks * Confidence engaging senior stakeholders * Resourceful in understanding how companies operate and where opportunities exist * Comfortable walking into a room, identifying the few people who matter, and starting conversations that lead somewhere * Experience working in AI, developer tools, or fast-moving technical products * Exposure to account-based or strategic outbound motions * Experience working closely with AEs on deal development This role is remote-first and can be based anywhere in the United States. We have a preference for candidates located in New York City or San Francisco, with the option to work from our offices in those cities.

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. This is a full-time, remote position. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description We are seeking professional and customer-focused individuals to join our remote support team. This opportunity is ideal for candidates who enjoy helping others, communicating effectively, and providing excellent service experiences in a fast-paced environment. Responsibilities • Respond to customer inquiries via email, chat, and phone, • Provide accurate information and timely support to clients, • Assist with account updates, scheduling, and general service requests, • Maintain clear communication and positive customer relationships, • Fully remote position, • Flexible work environment, • Ongoing training and support, • Career growth opportunities, • Competitive compensation based on experience

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job Description We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training. Duties • Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat., • Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed., • Proficiency in English & Spanish (bilingual)., • Basic knowledge of Microsoft Office (Excel, Word, Outlook)., • Prior customer service experience (warehouse/logistics preferred)., • Strong written/verbal communication and organization skills., • Verifiable documentation to work in the U.S., • Location: Hasbrouck Heights, NJ (client’s warehouse), • Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed, • Pay: starting $17-19/hour, based on experience , or call 646-330-1201. Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are looking for aHelp Desk Technician IIthat willberesponsible fordeliveringadvancedTier 1 IT supportfor local and remote employees.At Energy Solutions,theIT Departmentis responsible forthe planning, maintenance, operation, implementation, and support of IT-related products and services across the organization.In thisrole, you willrespond to support requests through the ticketing system and assigned channels andsupportphysical equipment setup, troubleshooting, shipping, and equipment lifecycle management.In addition, the rolecontributesto documentation, process improvement, andsupportsthe coaching of junior helpdesk staff.Thispositionis ideal for someone who hasexperiencesupportingIT inventory management, onboarding and offboarding hardware processes, and the maintenance of audio/visual equipment acrossacompany'sfacilities. Responsibilities include but are not limited to: • DeliveradvancedTier 1 helpdesk support, includingservingas backup and escalation support for Help Desk Technician I staff, • Resolveintermediate troubleshooting issues for local and remote employees ina timelyand effective manner, • Maintainaccuratedocumentation of issues, resolutions, and user requests within the IT ticketing systemin accordance withestablished SLAs, • Communicateissue status, resolution progress, and expected timelines to customers, • Create and updatehelpdesk documentation, including technicalhowtoguides and troubleshooting resources, • Ensuredocumentation reflects current systems, processes, and support standards, • Supportadministration activities or act as a subject matter resource for assigned minor IT systems, • Assistsenior IT staff and Systems Administration teams with software rollouts, maintenance activities, and technical fixes as needed, • SupportIT hardware inventory tracking, availability, and lifecycle management, • Assistwith equipment setup, shipping, collection, repurposing, and disposal foremployeeonboarding and offboarding, • Supportmaintenance, troubleshooting, and limited procurement of audio/visual equipment used in conference and meeting rooms, • Assistthe IT Hardware Team with internal office moves and buildouts asrequired, • Collaboratewith IT team members to improve service delivery, processes, and user experience Minimum Qualifications: • Bachelor'sdegree(ora High School diplomaandat least5years of related experience in IT support services), • 3years of experience providing IT help desk, desktop support, orendusertechnical support in a professional environment, • Experience responding to and resolving Tier 1 support requests for local and remote users via ticketing systems, email, chat, or phone, • Experience supporting both Windows and macOS environments, including user account issues, software troubleshooting, and device configuration, • Experience supporting hardware lifecycle activities, including workstation setup, imaging, shipping, collection, and basic repairs, • Intermediate knowledge of Windows and macOS operating systems, including user configuration, OS troubleshooting, and common application support, • Basic to working knowledge of networking concepts (e.g.,WiFi, VPN, DNS, IP addressing) and ability to troubleshoot common connectivity issues, • Demonstrated working knowledge ofprovisioning,deprovisioning, andworkstationmanagement,including user access issues and basic troubleshooting, • Working knowledge of ITSM or help desk ticketing systems, with the ability to log, classify, prioritize, and document support requests accurately, • Strong customer service and communication skills, with the ability to explain technical concepts clearly tonontechnicalusers, • Ability to work independently to manage workload, prioritize tickets, and meet service expectations with minimal supervision, • Strong problem-solving skills, including the ability to resolve intermediate issues and appropriately escalate complex problems Preferred Qualifications: • Bachelor's degree in information technology, Computer Science, or a related field, • CompTIA A+, Network+, or equivalent industry certification, • Working knowledge ofMicrosoft Office 365 applications and SharePoint, • Working knowledge of identity and access management concepts (e.g., Active Directory, Azure AD, Okta), • Familiarity with endpoint management tools (e.g., Intune,Jamf, or similar platforms) The hourly range for this role is $32 - $36/hourbased on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP). AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one's own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine. Equal Opportunity Employer Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Office Locations and a Remote Workforce Energy Solutions operates as a predominantly remote workforce with offices in___. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota. Background Check Information Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer. Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email ___.

Job Locations US-FL-Orlando | US-IL-Chicago | US-TX-Dallas | US-GA-Atlanta | US-NY-New York City | US-NC-Charlotte Requisition ID 2025-13628 Job Post Information* : Posted Date 6 months ago(11/18/2025 11:52 AM) Category (Portal Searching) Sales & Customer Success Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones. Yelp was created to connect people with great local businesses. As an Inside Sales Representative, you'll work with small business owners over the phone to help them achieve their goals through Yelp's advertising programs. By understanding their unique needs, you'll provide tailored solutions that drive results. Ultimately, we succeed when our clients grow. People are at the center of everything we do. In this role, you will be directly responsible for doing outreach and educating business owners across the US and Canada on our advertising solutions. Success is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this within a highly supportive, virtual team environment. Please visit and apply to the appropriate posting that matches your location. Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. - This role is 100% phone based and fast-paced by nature. * You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m. * Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce). * Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule. * Become an expert in Yelp's advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success. * You'll master quick close techniques to exceed individual goals. * Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities. * Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key! * Track and manage your daily goals to ensure results are met. It is a numbers game and you're here to win. What we're looking for in you: • You have an appetite for learning! You're keen on turning training and feedback into action and continuous self-improvement- you don't take rejection personally., • Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools., • You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce)., • You're naturally curious and like to ask as many questions as it takes to find the answer., • You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting., • You are committed to a high standard of integrity and being a teamplayer is important to you., • You're determined, a persuasive communicator and resilient - show us your grit!, • You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can't wait to show everyone the value of Yelp., • You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option., • GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor's Degree * No fear of the phone and prepared to make a high volume of outbound dials, daily. * General computer and email proficiency - we use Google Suite and provide a Macbook laptop * A work environment free of distractions * Open to feedback and willing to implement for areas of improvement * Strong, engaging interpersonal skills * Ability to effectively prioritize tasks and manage independently without oversight * Must possess current US work authorization • The starting base salary for this role is $37k annually, • This role is also eligible to earn uncapped commission, • Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met., • Top performers have the opportunity to significantly exceed target earnings., • Available your first day: Full medical, vision, and dental, • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday, • Up to 14 weeks of parental leave, • Monthly wellness reimbursement, • Health Savings, Flexible Spending and Dependent Care accounts, • 401(k) retirement savings plan with employer match

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

Chat Customer Representative - Remote.New York, New York, United States Or refer someone.We are seeking a dedicated and empathetic chat support agent representative to join our team.The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat.As a

Freelance Email and Chat Customer Support German Speakers.Berlin, Germany Or refer someone Job Openings Freelance Email and Chat Customer Support German Speakers.Freelance Email and Chat Customer Support German Speakers.Are you a German-speaking freelancer looking for a flexible and fully remote opp

We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. Customer Support Travel Industry (Remote). Respond to customer inquiries via email, phone, and chat in a timely and professional manner.

Remote Hospitality Customer Advisor / Live Chat Support Agent. Position: Remote Hospitality Customer Advisor / Live Chat Support Agent. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent.

[Patient Service Rep / Remote] - Anywhere in U.S. / Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through phone, chat, and email communication; Accurately and efficiently handle inquiries, requests, and complaints in a timely manner; Maintain a professional and empathetic attitude while resolving customer issues; Follow company policies and procedures to ensure customer satisfaction and retention; Collaborate with other team members to identify and implement process improvements; Utilize various software applications to document and track all customer interactions and resolutions; Continuously strive to meet and exceed performance goals to contribute to the success of the company. Hiring Immediately >>

A leading sports management company is seeking a Remote Hospitality Customer Advisor / Live Chat Support Agent to join its team. In this role, you will provide exceptional customer service via live chat, assisting clients with inquiries and reservations.

What you can expectThe Solutions Engineer role at Zoom offers both technical and sales opportunities. This position requires expertise in customer business needs and the Zoom Communication platform. The role involves serving as a trusted advisor, advocating for customers, and aligning technical requirements with product development. Responsibilities include testing environments, driving internal demand, and supporting Account Executives with collaboration solutions. Candidates should have experience in AI, telephony, video, and application sales. Knowledge of Zoom features like Chat, Meetings, Video, Phone, and APIs is essential. Familiarity with platforms such as Microsoft, Amazon, Cisco, RingCentral, and 8x8 is highly valued. About the TeamThe Zoom sales team drives success by delivering advanced communication solutions to clients across industries. They engage globally with passion and foster strategic partnerships. Their customer-focused approach expands Zoom's presence and helps businesses maximize virtual collaboration potential. Responsibilities * Designing and architecting next-generation communication solutions; conduct demonstrations and proof of concepts for prospective customers * Leading solution design, selling activities, and RFQ/RFP response and preparation * Building and sharing competitive intelligence while working across multiple boundaries to drive the Zoom vision What we're looking for * 10+ years of technical experience in Collaboration technologies and 5+ years in customer-facing technical roles * Demonstrate business acumen, executive presence, and SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS) * Demonstrate In-depth knowledge of traditional voice communications systems and AI-capable applications * Communicate excellently with ability to present technical solutions clearly to diverse audiences * Apply end-to-end IT systems knowledge to customer solution design * Able to mentor team members, lead when needed, and thrive in high-growth environments $131,200.00 $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 05/30/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn () for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment? At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form () and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

A progressive company is seeking a Remote Customer Support Associate to provide professional support to clients via email, chat, and phone. This role emphasizes strong communication and organizational skills and offers a flexible remote work schedule along with professional development opportunities

Key Job Details Job Title: Customer Care Service Representative Employer: Renewable Energy Insurance Broker Location: Remote (Queens County, US-based) Pay: $4,800–$5,800/month Job Type: Full-Time Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat Assist

This entry-level role offers extensive training and requires no prior experience. A leading staffing platform in Pennsylvania is seeking enthusiastic individuals to join their team as Chat Support Agents. You'll be responsible for providing top-notch customer support and assisting users with navigat

A travel services company seeks a Customer Service Travel Concierge to handle customer inquiries via phone, email, and chat. The position allows for remote work and demands proficiency in communication and PC navigation.

Job Details Position: Content Marketing Specialist Location: Manhattan, NY (Remote) Salary: $60K - $90K/yr Type: Full-time Company: Interviews Chat What You’ll Do Research and write SEO-focused blog posts related to interviews, careers, and job search.

About the job Customer Service Travel Concierge Customer Service Travel Concierge - Remote Our agents are a very important part of our family. Your Responsibilities Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and

A growing remote support company is seeking a motivated Remote Customer Support Associate.The role requires strong communication skills and organizational abilities to provide exceptional client experiences remotely.Responsibilities include supporting clients through email, chat, and phone, alongsid

A technology academy is seeking a Remote Chat Support Associate to provide exceptional customer service through live chat support.

About the job ONLINE CUSTOMER SERVICE ASSISTANT DESCRIPTION We are seeking a Remote Customer Service Representative to work from home. Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet C

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Remote Customer Support Associate. We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. Provide timely, professional support to clients via email, chat, and phone.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

A financial services company is seeking a Customer Support Agent to provide support for clients managing their retirement plans. This role includes assisting customers via phone, email, and chat in a remote work environment.

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL JERSEY CITY ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. ADMIN & OPS ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Jersey City Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures. We currently have 1 Jersey City and 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses for the Jersey City location is:Jersey City:118 Ferry St. Jersey City, NJ 07307 You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Admin & Ops Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.Family Communication & Customer SuccessConduct outreach to potential camp families during the pre-summer weeksSupport open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)Serve as the primary daily point of contact for families at drop-off and pick-upAct as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partnersRespond to questions quickly and professionally across email, phone, and in-personSend daily reminders, weekly newsletters, and program highlights to build family connectionSupport parent onboarding to camp systems before and during the camp season (payments, forms, registrations)Flag camper concerns or updates to the Camp Director as neededWork closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs Enrollment & ComplianceTrack and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portalRegister or rnter new or last-minute campers into the system on-siteCollect cash payments and process digital payments in registration portalKeep all camper and staff binders and files fully organized and up to dateSupport DOH readiness by preparing binders and files for site inspectionsDaily Camp OperationsArrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ familiesReview staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staffCollaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logisticsPrepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper detailsRotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activitiesWork closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newslettersOrganize and maintain supply inventory; order office & camp materials/equipmentAssist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spacesSafety & ComplianceBecome familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulationsEnsure that staff certifications (CPR, First Aid, AED) are current and on-siteImplement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reportingCollect and submit incident reports in incident logs, escalating as needed for further incident reportingSupport in leading staff training on emergency response, first aid procedures, and appropriate camper management techniquesRespond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadershipMaintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientationsAprilWeekly hours:5-8 hours per weekRemote & office hours for completing Admin Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend meetings with your Camp Leadership teams bi-weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc)Camp Directors will set periodic 1:1 check ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communicationsSupport parent outreach and communicationAnswer questions and sending up relevant camp informationSupport in making camper phone calls and help parents register for camp or complete their registrationSupport with camp marketingHelp with virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Attend Camp Trainings and support in creating training materialsAdmin Assistant Director Trainings3 to 4 sessions starting in AprilAttend training specific to admin duties such as: operations, compliance, camper / employee files, customer success, parent communications, UltraCampSupport with Virtual or In Person Parent Open Houses with the Camp DirectorSupervise the chat rooms to answer questions and collect family informationIn-person expectations:Once a month attend meetings with Camp Teams and work on camper documentation at our main officeTraining requirements: New Hire OrientationTwo weeks after onboardingNew Admin & Ops Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterMay - JuneWeekly hours: 10-15 hours per weekRemote & office hours for completing Camp Director tasksEvening & weekend hours for training (Saturdays)Remote work & tasks:Attend specific Admin & Ops Assistant Director meetings and check ins with our teamSupport parent outreach and communicationCollecting all outdated payments and camper paperwork before day 1 of campAnswer parent questions or concernsContinue Camp Leadership meetings and check insWrap up summer paperwork and files prepSupport in staff retention efforts and touch points with your camp staffPre-camp meetings / team outingIn-person expectations:Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff3 full days the week before camp beginsTimes and Days TBD (may include 1-2 Saturdays)Training requirements:Attend Admin Assistant Director TrainingsComplete in-person and virtual training in TalentLMSAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Address:Jersey City - 118 Ferry St. Jersey City, NJ 07307 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to camp emails and inquiries Respond to internal messages through SlackIn-person expectations:Greet families during arrival and dismissal, maintaining a welcoming and professional presenceOversee daily camp administrative work, family communication and ensuring a smooth day.Lead or participate in morning & afternoon rallies, special eventsSupport in leading daily team huddles Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of 5–10+ staff members.Possess at least 2+ years of program administration and operations experience, including staff supervision, scheduling, registration, and data management.Demonstrate experience in youth program development, summer camp operations, and parent communications, with a focus on organization and efficiency.Possess a Bachelor’s degree in Education, Child Psychology, Business Administration, Human Resources, Operations and Marketing, Finance, Nonprofit Management, or a related field; a Master’s degree in Organizational Leadership, Business Administration, Nonprofit Management, Human Resources, or Public Administration is preferred.Prior experience as a youth development supervisor or educator in a public or private setting (2+ years) may also meet the requirements for consideration.Possess excellent written and verbal communication skills and communicate in a timely, professional manner with parents, staff, and colleagues across multiple channels (Slack, Email, Text, Google Calendar, etc.).Be able to interpret and follow written or oral instructions (tutorials,

A remote travel services company is searching for a dedicated Remote Travel Support Specialist to assist clients throughout their travel journey. The position offers flexible hours and travel perks. Responsibilities include providing support via email, chat, and phone, managing itinerary changes, an

Job Description:\n\nTURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY – BECOME A SEASONAL ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you’ll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. THE KIDS IN THE GAME SUMMER CAMP EXPERIENCE Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity — it’s a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders - campers, families, staff, community members, and our partners. We’re looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids’ confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Your Leadership Can Change the Game — Join Kids in the Game This Summer. ADMIN & OPS ASSISTANT DIRECTOR ROLE & KEY TASKS As one of our Admin & Ops Assistant Directors, you'll report to the Camp Director and work closely with the Programming & Off-Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on-site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You’re also an on-site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully complaint with Department of Health regulations and maintaining our safety procedures. We currently have 11 New York based camp locations with the possibility of a Queens camp. The sites and addresses are:Westchester & The Bronx:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Manhattan:Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Brooklyn:Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205Queens - TBD You must be able to arrive by 7:30am daily via public transportation or personal transportation (car) and stay on-site until 5pm daily (and until 5:30pm twice per week to oversee after care activities). The Admin & Ops Assistant Director’s responsibilities include:Ambassadorship, Core Values & Camp CultureAmbassadorship: As one of the first and last people families interact with each day, you are the front-facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop-off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are.Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help to create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community.Ambitious: Lead with forward-thinking organization and problem solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection.Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected.Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co-leadership team.Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported.Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers.Family Communication & Customer SuccessConduct outreach to potential camp families during the pre-summer weeksSupport open houses, fairs, and pre-summer marketing opportunities (virtual and in-person events in the spring)Serve as the primary daily point of contact for families at drop-off and pick-upAct as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partnersRespond to questions quickly and professionally across email, phone, and in-personSend daily reminders, weekly newsletters, and program highlights to build family connectionSupport parent onboarding to camp systems before and during the camp season (payments, forms, registrations)Flag camper concerns or updates to the Camp Director as neededWork closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs Enrollment & ComplianceTrack and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets)Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email)Monitor and collect missing paperwork, medical forms, consents, and follow-ups; track forms into registration portalRegister or rnter new or last-minute campers into the system on-siteCollect cash payments and process digital payments in registration portalKeep all camper and staff binders and files fully organized and up to dateSupport DOH readiness by preparing binders and files for site inspectionsDaily Camp OperationsArrive at the camp site by 7:30am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc.Manage camper check-in & check-out systems; update daily attendance and follow up with absent campers’ familiesReview staff timesheets and sign-in/sign-out sheets; update daily attendance and follow up with absent staffCollaborate with Programming and Off-site Assistant Directors for swim, field trips, and special events planning and logisticsPrepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper detailsRotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activitiesWork closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newslettersOrganize and maintain supply inventory; order office & camp materials/equipmentAssist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spacesSafety & ComplianceBecome familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulationsEnsure that staff certifications (CPR, First Aid, AED) are current and on-siteImplement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reportingCollect and submit incident reports in incident logs, escalating as needed for further incident reportingSupport in leading staff training on emergency response, first aid procedures, and appropriate camper management techniquesRespond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadershipMaintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure SEASONAL WORK EXPECTATIONS & SUMMER SCHEDULEPre-Summer Work Expectations & Schedule Part time in-person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientationsAprilWeekly hours:5-8 hours per weekRemote & office hours for completing Admin Assistant Director tasksDay time OR Evening hours for trainingRemote work & tasks:Attend meetings with your Camp Leadership teams bi-weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc)Camp Directors will set periodic 1:1 check ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communicationsSupport parent outreach and communicationAnswer questions and sending up relevant camp informationSupport in making camper phone calls and help parents register for camp or complete their registrationSupport with camp marketingHelp with virtual or in-person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events.Attend Camp Trainings and support in creating training materialsAdmin Assistant Director Trainings3 to 4 sessions starting in AprilAttend training specific to admin duties such as: operations, compliance, camper / employee files, customer success, parent communications, UltraCampSupport with Virtual or In Person Parent Open Houses with the Camp DirectorSupervise the chat rooms to answer questions and collect family informationIn-person expectations:Once a month attend meetings with Camp Teams and work on camper documentation at our main officeTraining requirements: New Hire OrientationTwo weeks after onboardingNew Admin & Ops Assistant Director virtual trainingsOnboarding & Permit Required Trainings:Anti Sexual HarassmentMandated ReporterMay - JuneWeekly hours: 10-15 hours per weekRemote & office hours for completing Camp Director tasksEvening & weekend hours for training (Saturdays)Remote work & tasks:Attend specific Admin & Ops Assistant Director meetings and check ins with our teamSupport parent outreach and communicationCollecting all outdated payments and camper paperwork before day 1 of campAnswer parent questions or concernsContinue Camp Leadership meetings and check insWrap up summer paperwork and files prepSupport in staff retention efforts and touch points with your camp staffPre-camp meetings / team outingIn-person expectations:Attend Camp Trainings and support in creating training materialsLeadership/All Staff/Camp Site Specific TrainingsCPR/First Aid/AED TrainingsAttend & Support all On Site Training Days for camp staff3 full days the week before camp beginsTimes and Days TBD (may include 1-2 Saturdays)Training requirements:Attend Admin Assistant Director TrainingsComplete in-person and virtual training in TalentLMSAttend in-person Camp Field Day trainingSummer Camp Work Expectations & Schedule Camp Addresses:Westchester-Crestwood - 465 Westchester Ave, Tuckahoe, NY 10707Riverdale - 452 W 260th St, The Bronx, NY 10471Inwood - 532 W 215th St, New York, NY 10034Upper West Side - 147 W 70th St, NY, NY 10023West Village - 272 W 10th St, New York, NY 10014Chelsea - 259 10th Ave, New York, NY 10001Upper East Side (Carnegie Hill)- 980 Park Ave, New York, NY 10028Upper East Side (Lenox Hill) - 132 E 78th St, New York, NY 10075East Village - 215 E 6th St New York, NY 10003Park Slope - 588 6th St, Brooklyn, NY 11215Greenpoint - 100 Dobbin St, Brooklyn, NY 11222Fort Greene - 39 Adelphi St, Brooklyn, NY 11205 Summer Schedule:Dates: June 22 – August 28, 2026Includes pre-camp training and 7–8 weeks of camp operationsThere may be Saturday trainings during the month of JuneHours: Monday–Friday, 7:30 AM – 5:00 PMSupport at least 2 days of After Care per week (until 5:30 PM)Camp Size: 30–100+ campers, 10–30+ staff membersWeekly hours: 40 - 45 hours per weekFull-time, on-site work throughout the camp seasonAdditional time may be required for staff meetings or staff eventsRemote work & tasks:Review and respond to camp emails and inquiries Respond to internal messages through SlackIn-person expectations:Greet families during arrival and dismissal, maintaining a welcoming and professional presenceOversee daily camp administrative work, family communication and ensuring a smooth day.Lead or participate in morning & afternoon rallies, special eventsSupport in leading daily team huddles Requirements Our ideal candidate would meet many of the following qualifications:Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified.Possess at least 2–3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off-Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of

Job Description Licensed Mental Health Therapist (Telehealth) Location: New Jersey FLSA Status: Exempt Job Status: 40 hours - W2 Work Model: Remote Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: No Positions Supervised: None Reports To: Director Clinical Care Teams Annual Base Salary Range: $85,000 - $90,000 Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets our members where they are, and understands the community — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Licensed Mental Health Therapist to serve the behavioral healthcare needs of our members. Reema is taking a value-based approach to care, so this role will work diligently to provide the right amount of care at the right time for each of our members. Rather than a volume-based approach, we believe this model of care delivery will produce the best clinical outcomes for our members and a sustainable and balanced job structure for our clinicians. The Licensed Mental Health Therapist is a key part of our Integrated Care Team, helping drive the creation and implementation of our tech-enabled psychotherapeutic care for our members. At Reema, we believe integrating social and clinical care is the most effective way to support member wellbeing. You'll care for members in an outpatient clinical setting, primarily via telehealth, but also in the home and community as needed. You will be part of a multidisciplinary team made up of Psychiatric Nurse Practitioners and non-clinical Community Guides to collaboratively provide a holistic approach to member health, and support you to work at the top of your license. Together, this team is responsible for providing and coordinating member-centered quality care for a panel of members with complex health and social needs. Reema is expanding our service delivery into behavioral healthcare, so we are looking for someone who is comfortable helping create the details of our care model within the ambiguity of a fast-paced startup. For the right person, this position has the potential to grow into a leadership role. Primary Responsibilities: • Assess and diagnose behavioral health conditions, both chronic and acute., • Formulate treatment plans for members in consultation with other members of the collaborative health team as the member's condition warrants., • Ensure a behavioral health perspective is incorporated into comprehensive care planning for complex patients., • Complete initial intakes and assess patient risks and needs, delivering therapeutic interventions and therapy, and referring and navigating to community resources for access to the broader behavioral health continuum of care., • Collaborate with primary care providers, psychiatrists, social workers, or other professionals to discuss treatment plans and progress., • Provide psychoeducation to members, emphasizing mental health promotion and disease prevention, • Support referral for members who need additional specialty behavioral health care (e.g. to an in-patient facility) and advise on treatment plans until members are engaged in appropriate care., • Establish and foster trusting relationships with patients and ensure care is aligned with the patient's goals and values., • Participate in multi-disciplinary case conferences to ensure holistic and appropriate care for patients., • Provide formal and informal coaching and education to other clinical and non-clinical team members about supporting patients with behavioral health issues., • Support post-discharge planning to prevent readmissions., • Timely and appropriate documentation in our EMR to manage member care and coordination with the multidisciplinary team. Experience and Skills: • 3+ years of outpatient experience working with adults enrolled in Medicaid, Medicare, or are dual-eligible., • 3+ years of experience in assessing, planning, and managing behavioral patient care as acquired through direct clinical experience, including direct therapy and care/case management work, • 3+ years of experience working with individuals who have significant mental and chemical health needs and believe that recovery is possible., • 1+ years of experience practicing telemedicine, • Experience with underserved populations facing socioeconomic barriers to health care, • Excellent working knowledge of trauma-informed and evidence-based psychotherapy treatment for mental and chemical health conditions, • Awareness and comfort in participating in an integrated behavioral health model where you will work alongside Community Guide team members, • Comfort with electronic medical record documentation and excited about how technology can support your work and drive ongoing improvement towards new and better care, • Ability to make quick and accurate clinical assessments of mental and behavioral health conditions, • Ability to exercise balanced judgment in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent, and equitable manner, • Ability to work effectively as a team, interfacing with patients, primary care providers, consulting psychiatrists and mental health specialists, as well as with administrative and support staff, • LCSW, LMFT or LPC with an active license in the state New Jersey, • Ability to cross license in Ohio, Florida and Virginia, • 18 years of age or older, • Comply with federal, state and local regulations regarding patient confidentiality & HIPAA, • Proficiency with electronic medical records and other technology-based tools and systems Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings with Company Match, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. All candidates who have received a written offer for this position will be required to undergo drug testing for commonly abused controlled substances in accordance with the company's policy. Hires are contingent upon candidates producing satisfactory results from the pre-employment drug test. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.