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A company is looking for a Spanish Bilingual Remote Customer Service Representative.Key Responsibilities Handle inbound and outbound calls while delivering exceptional customer service Manage customer accounts, provide technical support, and perform application data entry Respond to online chat

Job DescriptionSalary: Niyel is an international firm specializing in campaigns, advocacy, political influence, and public affairs, based inDakar since 2008 with offices in Kigali and Port Louis. Its interventions cover all human rights issues and aim to ensure the respect, protection, and fulfillment of human rights. We work to promote public policies conducive to the development of all and to influence practices to ensure that as citizens, individuals, and communities, we understand and defend our own rights while respecting those of others and assuming fully our responsibilities. In a nutshell, we are a diverse and dynamic team that provides innovative and creative advocacy and campaign strategies to support communities and organizations in their fight for social justice. Background Niyel has : • A diverse and dynamic team from around the world, • Almost 120 projects were carried out to influence policies and practices., • An experience in over 35 countries worldwide, • Experience on a variety of themes such as health, sanitation, migration, environment, education, agriculture,nutrition, citizen participation, political campaigns, etc., • Collaboration and relationships built with hundreds of development organizations, governments of civil society as well as political and cultural actors Proven experience in : o research and analysis of situations and issues o the development of advocacy strategies and o the planning, implementation, and evaluation of campaigns. ABOUT YOU You are a skilled and experienced Human Resources (HR) Manager that will be responsible for overseeing all aspects of human resources practices and processes, fostering a positive work environment, and ensuring compliance with all labor laws and regulations. A strategic thinker with excellent communication and interpersonal skills, capable of building strong relationships across all levels of the organization. KEY RESPONSIBILITIES Talent Acquisition & On-boarding • Collaborate with hiring managers to develop comprehensive job requisitions and spearhead the full recruitment life-cycle., • Draft and finalize detailed job descriptions upon position approval, ensuring they are clear, compelling, and effectively attract qualified candidates., • Strategically post job openings on diverse platforms, including the company website, LinkedIn, and in partnership with the communications team, leverage Niyel's social media channels and other relevant professional sites., • Lead the end-to-end process of identifying, evaluating, negotiating with, and contractually on-boarding recruitment vendors., • Proactively source and review candidate curricula vitae (CVs) to cultivate a robust talent pipeline., • Orchestrate interview scheduling, actively participate in interviews, and meticulously assess candidate suitability., • Provide close guidance and support to hiring managers throughout each stage of the interview process (initial, subsequent, and assessment phases)., • Execute comprehensive reference checks for selected candidates, ensuring due diligence., • Leverage LinkedIn Recruiter Lite for posting positions, engaging with, and connecting with candidates during recruitment initiatives., • Facilitate critical discussions to finalize hiring decisions, ensuring optimal alignment with organizational needs and cultural fit., • Prepare and disseminate formal new hire announcements., • Efficiently process all new hires within the Human Resources Information System (BambooHR)., • Initiate and lead discussions with hiring managers to establish comprehensive on-boarding and learning plans for new employees., • Maintain consistent and supportive communication with new hires to facilitate a seamless transition into the company., • Ensure company policies are distributed and formally acknowledged (e-signed) via BambooHR by all new employees., • Conduct dedicated Talent Management on-boarding sessions, providing in-depth coverage of performance expectations, benefits, company culture, and other pertinent information. Performance Management & Development • Oversee the entire Performance Management process for all staff., • Drive the Key Performance Indicator (KPI) framework, encompassing annual objective setting, quarterly KPI definition and assessment, and comprehensive reporting from our online platform., • Facilitate career development discussions and strategic planning for employees., • Develop and implement robust succession planning initiatives to ensure organizational continuity and foster internal talent growth. Employee Relations & Off-boarding • Administer, analyze, and report on exit interviews to derive actionable insights for continuous organizational improvement., • Facilitate sensitive discussions with employees and managers regarding termination processes, ensuring clarity and professionalism., • Coordinate and plan staff contract evaluation, • Finalize all administrative aspects of separation offers and processes for departing personnel., • Ensure timely and complete removal of former staff members from all online platforms (e.g., Google Workspace, BambooHR)., • Lead the employee disciplinary process, ensuring all actions are conducted fairly and in strict adherence to company policy. HR Policies, Procedures & Compliance • Develop and implement new HR policies in response to evolving organizational needs and regulatory changes., • Review and amend existing policies to ensure ongoing relevance, effectiveness, and compliance with all applicable laws and regulations., • Facilitate the approval process for new or revised policies in close coordination with senior leadership., • Effectively communicate policy changes to all employees, ensuring clarity and understanding., • Oversee the development and implementation of Standard Operating Procedures (SOPs) for all HR processes, streamlining operations and ensuring consistency., • Evaluate the effectiveness of implemented policies and procedures, ensuring adherence and desired outcomes., • Identify opportunities to create and introduce new procedures that optimize HR operations and enhance efficiency., • Communicate all HR procedures clearly across the organization and ensure consistent adherence., • Manage relationships with tax authorities, collaborating closely with the Director of Finance and Administration (DFA)., • Oversee interactions with the labor office, working in conjunction with the Director of Finance and Administration (DFA)., • Support staff in understanding their rights and responsibilities as they pertain to labor laws. Employee Engagement & Culture • Orchestrate and facilitate team-building initiatives that foster robust collaboration and strengthen camaraderie., • Implement and oversee strategies to monitor and enhance employee satisfaction, utilizing surveys and targeted initiatives., • Plan and execute the annual all-staff retreat, ensuring a productive and engaging experience., • Develop and administer comprehensive award and recognition programs to formally acknowledge and celebrate employee achievements., • Coordinate external employee events and activities designed to promote work-life balance and cultivate social connections within the team., • Organize and facilitate regular Town Hall meetings, serving as key platforms for company-wide communication and fostering broad employee engagement. HR Systems & Administration • Administer Google Workspace for HR functions, including creating and deleting employee emails, managing access to shared folders and chat groups, troubleshooting technical issues, and coordinating with tech support when necessary., • Oversee subscription and invoice management for all HR-related software and platforms., • Manage human resources information system thoroughly, encompassing posting positions, managing employee data (adding, removing, and updating information), facilitating performance management processes (KPIs & assessments), generating reports, and deploying employee satisfaction surveys., • Manage invoice processing for all HR vendors and services., • Serve as the central administrator for all time-off related information within human resources information system (HRIS), which includes adjusting requests for non-justified absences, generating reports for medical justifications, updating monthly annual leave balances, deducting leave for tardiness, and ensuring timely processing of requests by managers. Qualifications: • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree or HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) preferred., • 10 years of progressive experience in Human Resources, with at least 3 years in a managerial role., • In-depth knowledge of local labor laws and regulations in Senegal and familiarity with the rest of Africa., • Proven experience in all aspects of HR, including talent acquisition, performance management, employee relations, policy development, and HR systems administration., • Strong understanding of HR best practices and industry trends., • Excellent interpersonal, communication (written and verbal), and presentation skills., • Demonstrated ability to build strong relationships and influence stakeholders at all levels., • High level of emotional intelligence and ability to handle sensitive and confidential information with discretion., • Strong analytical and problem-solving skills with a data-driven approach., • Proficiency in HRIS (e.g., BambooHR) and Google Workspace (Docs, Sheets, Slides, Forms)., • Technically savvy to understand the needs of the organization to acquire and implement digital platforms to optimize productivity and workflows., • Ability to work independently and as part of a team in a fast-paced environment., • Fluency in French and English required. POSITION REQUIREMENTS As a prerequisite, the successful candidate must believe in the core values of Niyel Innovation, Accountability, Ethics, Positive Work Environment and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead social change. WHY WORK AT NIYEL? We welcome you to a team of dynamic advocates, political operatives and mobilizers who are learners that do make mistakes, but never stop trying. We believe in compassion, empathy and have an open and respectful culture. Providing a place where your views matter and you have space to make an impact. We offer competitive compensation, medical benefits, vacation, mental health days, hybrid remote working, fun company team building and ongoing learning opportunities to grow your career. Niyel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information and pregnancy. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Niyel makes hiring decisions based solely on qualifications, merit, and business needs at the time. Application process To apply, please fill out an application located on the contact page of the Niyel website () and attach your CV and cover letter. Position will be open until filled but candidates are encouraged to submit applications as soon as possible.

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As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

Call Center / Remote] - Anywhere in U.Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Trou

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As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls.

Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls.

Job DescriptionTop Job Located in Inwood, NY, NY Salary: 21.00 About Us We are working with a fast-growing online retailer dedicated to delivering exceptional products and service to our customers. We take pride in creating a seamless shopping experience, and our customer service team plays a key role in ensuring customer satisfaction and loyalty. Job Summary We're looking for a friendly, detail-oriented, and motivated Customer Service Representative to join our support team. In this role, you'll be the first point of contact for our customers, helping to resolve issues, answer questions, and provide a positive shopping experience. Key Responsibilities • Respond promptly to customer inquiries via email, chat, and phone, • Provide accurate, valid, and complete information by using the right tools and resources, • Resolve customer complaints efficiently, maintaining a professional and empathetic tone, • Process returns, exchanges, and refunds according to company policies, • Keep records of customer interactions and transactions in our support system, • Collaborate with internal teams (e.g., warehouse, logistics, product) to resolve complex issues, • You must be able to work 12 Sundays a year! No exceptions!, • This is not a remote position. You must be able to commute to the Inwood, Long Island location., • Excellent communication and problem-solving skills, • Comfortable using help desk software, online chat, and CRM systems (e.g., Zendesk, Gorgias, Freshdesk), • Ability to multitask, prioritize, and manage time effectively, • A positive attitude and a passion for helping others, • Experience in online retail/eCommerce customer support, • Familiarity with order management systems and shipping logistics, • Competitive salary, • Employee discounts on products, • A supportive, inclusive, and growth-oriented work environment, • Opportunities for advancement within a growing company #2843ST Express Office: Queens (Northwest) 44-02 11th Street Suite 616 Long Island City, NY 11101

Job Description Who We Are and Why Join Us At OnMed, our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust, and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are As a Technical Field Support specialist at OnMed, you will serve as the first point of contact for our users and partners seeking technical assistance. Your role will require genuine commitment to helping our partners and clients deliver quality healthcare through OnMed to patients. You will collaborate closely with cross-functional teams across hardware and software, often involving innovative and proprietary technologies. Your expertise in supporting our users, following up with their concerns, and documenting their experiences will be key to driving the success of our products. Role’s Responsibilities • Serve as the initial point of contact for all field support issues through multiple channels including chat, calls, and emails, • Ensure that issues are logged, investigated, and resolved in a timely manner by addressing them if possible, escalating more complex technical incidents to appropriate teams, and following up until the problems are resolved, • Provide on-call support on rotation, • Document and update support tickets, incident reports, Standard Operating Procedures, and other internal documents as issues arise, • Install, configure, and maintain hardware, software, and network devices including Commercially available and custom OnMed specific Software and devices, • Configure and deploy Network hardware (e.g., Ubiquity Gateways and managed switches), decommission and recycle old hardware, • Work with vendors and third-party support as needed to fix remote devices Knowledge, Skills & Abilities • Working knowledge of Windows 10/11 and Server 2022 operating systems, • Technical writing and documentation skills along with excellent verbal communication skills, • Familiar with administrative tools (Active Directory, Intune, etc.), • Familiarity of Networking (DNS/DHCP/Firewalls/VPN, etc.), • Experience with Ubiquiti network hardware and Workstations/Industrial PCs, • Excellent diagnostic, troubleshooting and problem-solving skills, • Familiar with common software such as Microsoft Office, Adobe Acrobat, zoom video conferencing, • Must be able to work independently and highly detail-oriented Education & Experience • Associate’s degree or certifications in computer engineering, Information Technology, or equivalent, • Minimum of 1 year providing on-call and/or IT support required, • Healthcare IT experience supporting medical clients, EMR, and HIPAA understanding preferred Note: This role will require the ability to be “on-call” outside of normal office / work hours. Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $80,000 - $90,000 commensurate with the candidate's experience, plus an annual discretionary performance bonus. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam and Ulster Counties.A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individ

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues.

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Youll work with market-leading network, security, and collaboration vendors to deliver fast, secure, always-on connectivity across offices, pharmacies, and hybrid remote teams. This hands-on, non-managerial role owns the design, build, and care-and-feeding of enterprise networks, Wi-Fi, remote-acces

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey.Share your opinion and help influence brand decisions on services and products you u

Remote Sales Coach Job Duties: Quickly become an expert in our programs and health philosophy so you can assist our customers with product questions and direction.

The STOMP Out Bullying HelpChat Line is a national and free crisis HelpChat Line. If you are an experienced crisis counselor, have a background in psychology and/or social work, and are interested in working with kids and teens who are bullied, cyberbullied, or at risk for suicide, you are strongly

Remote - volunteer from anywhere in US or Canada.

Job Opening: Remote Customer Service Sales. Full-time virtual career, offering the flexibility to work remotely.

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As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Responsible for overseeing the day-to-day operations of the Grievance and Appeal Specialists, ensuring adherence to department performance standards and operational efficiency.Continuously improve the effectiveness and efficiency of operations in the assigned unit, utilize working knowledge of all G

This position can be done remotely. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.

Remote, USD competitive salary, paid time off, and more.