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DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

DataAnnotation is committed to creating high-quality AI. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This role is designed to fit a variety of lifestyles — whether you’re looking to contribute part-time alongside a current position, pursue it full-time, or engage periodically as a flexible professional opportunity. We're currently expanding into an exciting new area – teaching AI Assistant models to be a more useful tool for finance professionals. We're seeking experienced finance professionals with advanced degrees (MBA+) and professional experience to use their expertise to help shape how AI understands financial principles and decision-making. We’re growing a team of finance experts, and as the team grows, so will your opportunities. In this role, you might: • Review and improve AI Assistant answers to questions about macro trends, corporate finance, and capital markets, • Leverage your education and work experience to check the reasoning and accuracy of an AI Assistant's work, • Push the models with complex, real-world scenarios and edge cases to see where their reasoning holds up – and where it doesn’t., • Share clear, structured feedback to help make each new version of the AI smarter and more reliable. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: • This is a full-time or part-time REMOTE position, • You’ll be able to choose which projects you want to work on, • You can work on your own schedule, • Projects are paid hourly starting at USD $50-$60 per hour, with bonuses on high-quality and high-volume work Responsibilities: • Give AI chatbots diverse and complex problems and evaluate their outputs, • Evaluate the quality produced by AI models for correctness and performance Qualifications: • Fluency in English (native or bilingual level), • Detail-oriented, • Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management, • A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

• REQUIRED: This company is specifically seeking candidates with at least 4 years of Active Duty U.S. military experience * Korn Ferry Military Division has partnered with our client on their search for a National Account Executive to cover their Southwestern territory (Texas, Oklahoma, Nebraska, Kansas, New Mexico.) This is a remote role, 50% travel will be required. This manufacturer offers application tooling to the aircraft and aerospace industries - lots of work with Defense Contractors. Territory is growing rapidly, company offers lots of growth opportunity and is highly Military friendly – many of the top leaders are veterans, and many customers are defense-related! Compensation: $120,000-140,000 (+ discretionary 15% bonus) What You Will Do The National Account Executive (NAE) will develop customer relationships, listen to customer needs, provide technical solutions, and educate them on the value of company offered solutions & tools in the marketplace. The NAE will assist in supporting in-territory training and tradeshows nationally as necessary. 90% of your time will be spent with current customers, 10% focused on new business development. • Develop into a subject matter expert on company solutions & tooling, • Provide exceptional service to strategic customers in assigned region; establish and maintain relationships with strategic customers and industry stakeholders, • Provide technical support and solutions to customers, • Deliver on-site or remote product demonstrations and training, • Prepare and present powerful and persuasive sales presentations that effectively promote company products, • Contribute to the development and execution of the Business Development Strategy to ensure consistent revenue growth, • Leverage innovative ways to capture market intelligence and communicate it to management, • Develop and execute an annual territory growth plan, • Travel within assigned territory to customer sites and out of territory to industry events as required. Education and Work Experience • At least 4 years of US Military experience required, • Bachelor’s degree required, • 2 years technical sales experience required, • Ability to travel 50% Title: National Account Executive Location: Remote (Southwest territory: TX, OK, NE, KS, NM) Client Job ID: 510774906

___ Job Type Part-time Description Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The part-time Access Monitor / Escort I supports safety, security, and access control for White Sands Missile Range (WSMR), Fort Bliss, and other designated sites. This position is critical to ensuring that only authorized personnel gain access to restricted areas, while maintaining accountability of all individuals present during testing and operational activities. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Capture/edit video, photo, and graphics; prepare media products for reports/briefings., • Comply with public release and security guidance; archive media to support data management. Competencies: • Serve as Access Monitors for WSMR and Fort Bliss test locations, including acting as Ammo Supply Point (ASP) gatekeeper when directed., • Escort Foreign Nationals, Media, and other visitors, ensuring compliance with Test Center security requirements., • Conduct credential and authority verification for personnel requesting access to restricted areas., • Track and account for all personnel in test locations; ensure no access violations or unaccounted personnel., • Perform classified area access tasks, including opening/closing procedures as directed., • Provide 24/7 operational coverage in multiple or remote locations, as required by mission/test schedules., • Identify and plan for unique hazards, clearance requirements, or training needs that arise during operations., • High School Diploma or equivalent., • Ability to work in austere/remote environments with extended or irregular hours., • Strong attention to detail and ability to enforce security and safety standards., • Active Secret Clearence What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

___ Job Type Part-time Description Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The part-time Access Monitor / Escort I supports safety, security, and access control for White Sands Missile Range (WSMR), Fort Bliss, and other designated sites. This position is critical to ensuring that only authorized personnel gain access to restricted areas, while maintaining accountability of all individuals present during testing and operational activities. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Capture/edit video, photo, and graphics; prepare media products for reports/briefings., • Comply with public release and security guidance; archive media to support data management. Competencies: • Serve as Access Monitors for WSMR and Fort Bliss test locations, including acting as Ammo Supply Point (ASP) gatekeeper when directed., • Escort Foreign Nationals, Media, and other visitors, ensuring compliance with Test Center security requirements., • Conduct credential and authority verification for personnel requesting access to restricted areas., • Track and account for all personnel in test locations; ensure no access violations or unaccounted personnel., • Perform classified area access tasks, including opening/closing procedures as directed., • Provide 24/7 operational coverage in multiple or remote locations, as required by mission/test schedules., • Identify and plan for unique hazards, clearance requirements, or training needs that arise during operations., • High School Diploma or equivalent., • Ability to work in austere/remote environments with extended or irregular hours., • Strong attention to detail and ability to enforce security and safety standards., • Ability to obtain and maintain a Secret Security Clearence What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Provide structured feedback on AI accuracy in areas such as pedagogical best practices, state/federal education regulations (IDEA, Title I, ESSA), and age-appropriate content - Collaborate asynchronously with research teams to refine evaluation frameworks for K-12 education AI **Ideal Qualifications

Provide structured feedback on AI accuracy in areas such as academic writing, pedagogical reasoning, and compliance with education regulations (FERPA, Title IX, accreditation standards) - Collaborate asynchronously with research teams to refine evaluation frameworks for education-domain AI **Ideal Q

Job Title: Bomb Technician (EOD) Category / Component: Enlisted • Active Overview Explosive Ordnance Disposal Technicians locate, identify, render safe, and dispose of explosive threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide. Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated explosives; neutralize ordnance including sea mines, torpedoes, depth charges, and improvised explosive devices; remotely disable unsafe ordnance using robotic and diagnostic technology; conduct parachute and helicopter insertion operations; clear waterways of mines in support of ships and submarines; provide explosive ordnance support to law enforcement agencies and organizations such as the United States Secret Service and Department of State. What to Expect Global missions in every environment, from parachuting into remote terrain to arriving by small boat on foreign shores; majority of time spent in the field conducting high risk, time critical tasks with strict safety and risk management; regular integration with Special Operations, fleet units, and interagency partners; intense physical and mental demands with a culture that values precision, calm decision making, and discipline. Work Environment Operate worldwide on land, at sea, and underwater from EOD Mobile Units and detachments; insert via parachute, helicopter, and small boats; work from ships, shore commands, and forward locations; serve in small team based units that balance training, readiness, and operational tasking with limited administrative overhead compared to field work. Pathways, Training & Advancement Recruit Training followed by an EOD preparatory course at Great Lakes, Illinois, that builds swimming, conditioning, small boat skills, and risk management fundamentals; EOD Assessment and Selection Course that evaluates aquatic adaptability, running, swimming, academics, professionalism, and teamwork; Navy diver training at the Naval Diving and Salvage Training Center; Naval School Explosive Ordnance Disposal, which covers demolition, conventional ordnance, underwater mines, missiles, landmines, and chemical, biological, radiological, and nuclear threats; Basic Parachute Training and ongoing advanced training and qualifications throughout a career. Apply for the Navy Warrior Challenge contract for EOD during initial enlistment, then pass the EOD Physical Screening Test and diver medical screening; complete required assessments and receive recommendation and screening from an EOD officer or senior enlisted EOD technician; additional in service accession requirements may include minimum time on board, performance standards, and command endorsement. Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter. Additional qualifications for this job may include: Eyesight correctable within EOD diving standards, with no color blindness; qualifying ASVAB scores using combinations such as arithmetic reasoning and verbal expression or general science, mechanical comprehension, and electronics information; age typically 30 or younger at accession; United States citizenship and eligibility for a security clearance; excellent physical condition and swimming ability, with the capacity to perform detailed technical tasks under stress and in hazardous environments. Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor's status, training, and current Navy policy. Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance. Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our team is looking for an experienced human resource specialist to support internal HR functions with a special focus on recruitment activities. In this role, you will work with the Talent Acquisition team and operations to coordinate recruiting and hiring functions while providing general HR support. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: • General HR support, in partnership with operations, • Ensure timely and accurate entries to the HRIS databases, • Coordinate recruitment activities, • Prepare and submit job reacquisition requests, • Communicate with staff and provide instructions and guidance regarding policies and practices such as payroll, compliance issues, and employment inquiries, • Understand business goals and recommend effective HR strategies, • Monitor employee engagement with a "hands-on" approach that may include remote interactions, • Adapt to the complex and rapidly changing work environment by responding to the macro-economic environment and fiscal policies, • Passion for innovative HR solutions and process improvement, • Drive effective employee relations, retention and reward programs, • Comfort with high volume workload, • Manage multiple priorities, • Excellent organizational and interpersonal skills Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. • 2+ years of experience as an HR Specialist or recruiting positions, • Some Undergraduate level education in Human Resources, • Exceptional interpersonal & communication skills, • Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint, • Understanding of training tools and techniques, • Possess effective conflict resolution skills, • Possess time management, planning, organizational and multi-tasking skills, • Excellent presentation skills (oral and written), • Ability to work in a professional but fast-paced environment, • Excellent planning, management, and coordination skills, and the ability to work with a variety of learning styles, • Address knowledge, expertise, and performance gaps with constructive feedback, • Comfortable with providing and accepting critical feedback., • Military, local, state or federal government experience is a plus, • Experience working in a contact center environment is a plus, • Graduation from an accredited two-year or four-year college or university is a plus, • SHRM-SCP or similar certification is a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our employee development team is looking for experienced call center Customer Service Supervisors to support commercial and public sector clients. Supervisors in this role coach and develop a team of inbound customer service agents and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling., • Responsible for coaching and developing reports on customer service processes and best practices., • Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously, • Drive a culture of accountability, continuous improvement, and personal excellence, • Directs workforce management activities and sets performance goals and objectives accordingly, • Develop and maintain strategy on ensuring customer satisfaction on all service interaction, • Provide team motivation and development to maximize sales opportunities, • Responsible for the overall performance and productivity of direct reports, • Responsible for weekly payroll review and submission to ensure correct entries, • Responsible for driving the growth of revenue and profit originating from a call center, • Proven ability to meet performance, efficiency, and quality assurance targets, • Monitoring of individual and team results to identify and act on both positive and negative performance, • Communicate key messages effectively to ensure that direct reports are informed of process changes, • Provide regular feedback to representatives regarding performance wins and areas of opportunity, • Work with other departments in the organization, such as quality assurance, training, IT, and recruiting., • Develop and audit quality assurance strategies to ensure the delivery of world-class service, • Determining work procedures, preparing work schedules, and expediting workflow, • Responsible for hiring, coaching and terminating call center employees, • Be a subject matter expert on your client's business, • Manage remote employees as needed., • Other duties and responsibilities as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of commercial and public sector clients. In this role you will be responsible for onboarding processes, training delivery, and material and curriculum development. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. A background in call center customer service or sales or experience in group instruction in a corporate classroom setting required. This is a full-time, local, on-site position and requires employees to report to work at our Jacksonville contact center. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Provide onboarding training for the newest members of our customer service and sales team and work with representatives to improve ongoing performance., • Facilitate classroom-style training on products, services, techniques, systems, and processes., • Assists in planning, conducting, coordinating, and implementing a comprehensive training program for staff., • Work extensively with business partners and SMEs to perform needs analysis, develop learning objective, • Create and develop training curriculums and training materials based on proven adult learning techniques, including ADDIE, Rapid Course Development, and Adult Learning Theory., • Develop and maintain training tools, including worksheets, templates, databases, and reports, • Improves training effectiveness by implementing new approaches and techniques, making support readily available, integrating support with routine job functions., • Use a variety of instructional methods to ensure maximum delivery effectiveness, • Develop and create training resources and maintain/update systems training environment and library of training resources to align with operational excellence., • Develop assessments to measure and assess the effectiveness of the curriculum and learner performance, • Monitor trainees' knowledge before and after training to help determine follow-up training required, • Provide follow-up coaching about job performance and quality assurance to new employees after training., • Work one-on-one with representatives to reinforce skills taught during training sessions, • Utilize established curriculum and assist in developing new educational materials, • Perform other related duties as assigned Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 1+ years of experience teaching or training in a classroom environment (in person or virtual), • Associate degree and combination of education and relevant work experience, • Exceptional interpersonal & communication skills, • Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint, • Understanding of training tools and techniques, • Possess practical conflict resolution skills (both customer and agent conflict), • Possess time management, planning, organizational and multi-tasking skills, • Excellent presentation skills (oral and written), as well as the ability to motivate, teach and inspire staff., • Ability to work in a professional but fast-paced environment, • Excellent planning, class management, and coordination skills and ability to work with a variety of learning styles., • Strong understanding of adult learning theory, curriculum design, and training., • Comfortable delivering constructive feedback to address knowledge, skill, and performance gaps, • Comfortable providing and accepting critical feedback., • Capable of prioritizing and organizing work efficiently to meet deadlines, • Experience in assessing learning needs and identifying performance gaps, • Experience defining curriculum strategies and training plans, • Military, local, state or federal government experience is a plus, • Experience working in a contact center environment is a plus., • Graduation from an accredited two-year or four-year college or university is a plus, • Experience working with Learning Management Systems (LMS) is a plus

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage full-cycle recruitment for contact center roles., • Source candidates through job boards, social media, and referrals., • Conduct interviews, assessments, and background checks., • Coordinate with hiring managers to understand staffing needs., • Maintain accurate recruitment records and reports., • Support employer branding and recruitment marketing efforts., • Ensure a positive candidate experience throughout the hiring process. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field., • 3+ years of recruitment experience in a BPO or high-volume environment., • Strong sourcing, interviewing, and organizational skills., • Familiarity with ATS and recruitment tools., • Ability to manage multiple roles and deadlines.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Talent Acquisitions Specalist to join our team. The ideal candidate should have at least 3 years of Recruiting or Human Resources experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities As a Talent Acquisition Specialist, you are responsible for the entire recruitment life cycle. You will manage inbound and outbound telephone calls with potential candidates. You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee data base and manage personnel filing along with other duties. Key Responsibilities: • Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs., • Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events., • Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens., • Complete daily and weekly reports on recruitment activities and statistics., • Maintain employment records., • Keep employee files up to date and organized efficiently., • Perform various tasks within the human resources systems to maintain employee information and time keeping data., • Stay up to date on employment laws. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. You will be responsible for sourcing, screening, and hiring top talent to meet the staffing needs of our growing contact center operations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage end-to-end recruitment for contact center roles, including agents, team leads, and support staff., • Source candidates through job boards, social media, referrals, and recruitment events., • Conduct interviews, assessments, and background checks., • Coordinate with hiring managers to understand staffing needs and timelines., • Maintain accurate recruitment records and reports., • Ensure a positive candidate experience throughout the hiring process., • Support employer branding and recruitment marketing initiatives. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Associates Degree, Certification or Equivalent Combination of Training and Experience, • 1+ years of experience in recruitment, preferably in a BPO or high-volume environment., • Strong sourcing, interviewing, and candidate evaluation skills., • Familiarity with applicant tracking systems (ATS) and recruitment tools., • Excellent communication and organizational skills., • Ability to manage multiple roles and deadlines simultaneously.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for helping others and driving results? We’re seeking Sales Agents to support a variety of outbound and inbound sales programs for leading commercial clients. In this role, you’ll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether you're experienced or just starting out, our industry-leading training will equip you with the tools to thrive in a fast-paced, rewarding environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with customers nationwide to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Engage with customers via inbound and outbound calls with professionalism and enthusiasm, • Understand customer needs and recommend appropriate products or services, • Upsell and cross-sell to existing customers to maximize value, • Research and resolve customer issues using internal systems and team collaboration, • Accurately document customer interactions and manage account details, • Follow scripts, policies, and compliance procedures, • Handle sensitive information with confidentiality and care, • Escalate complex issues to the appropriate support teams, • Stay current with program updates through training and team meetings, • Maintain excellent attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning your training knowledge into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office and Windows OS, • Dependable, punctual, and self-motivated, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy and patience, • Ability to multitask and adapt in a fast-paced environment, • Team-oriented with excellent interpersonal skillsPreferred (Not Required), • 1+ year experience in customer service, sales, technical support, or administrative roles, • Experience in a contact center or government-related work environment

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles, • Prior experience with contact centers or government-related accounts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up to date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join our team and grow your career. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while improving customer satisfaction, upselling when opportunities are presented. Be ready to learn on the job, communicate effectively, and be highly reliable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sometimes selling new products and services, and ensure best-in-class customer experience. Key Responsibilities: • Understand customers' needs, resolving technical inquires efficiently, • Utilize systems and technology to complete account management tasks, • Troubleshoot products and process when interacting with customers, • Become a brand ambassador, professionally representing our partner, • Ensure first call resolution through effective call handling, • Appropriately escalate to next level of support when needed Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. . We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Serve as the main point of contact for assigned client accounts., • Ensure service delivery aligns with client expectations, SLAs, and KPIs., • Conduct regular business reviews and performance presentations with clients., • Collaborate with operations, QA, and training teams to resolve issues and implement improvements., • Identify opportunities for account growth and upselling additional services., • Manage client onboarding, transitions, and change requests., • Monitor client satisfaction and proactively address concerns. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Communications, or a related field (preferred)., • 3+ years of experience in client services or account management in a BPO or contact center., • Strong relationship management and communication skills., • Ability to analyze data and present insights to clients., • Experience managing multiple client accounts simultaneously., • Familiarity with CRM tools and reporting platforms.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are currently seeking experienced Bilingual Financial Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients. This role is ideal for professionals who are passionate about delivering exceptional service and are committed to supporting our members, employees, and communities with excellence. As a Financial Services Representative, you will engage directly with banking customers providing product and account information, resolving inquiries, and guiding them through banking processes. We’re looking for individuals with strong communication skills, a willingness to learn, and a dependable work ethic. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Respond to customer inquiries via phone, email, and live chat in a professional and timely manner, • Understand customer needs and provide accurate solutions, • Escalate complex issues to appropriate teams when necessary, • Ensure first-call resolution through effective problem-solving, • Follow client-specific procedures and maintain professionalism at all times, • Use internal knowledge bases and training materials to answer questions accurately, • Maintain detailed and accurate CRM records of customer interactions, • Handle financial inquiries with strict adherence to confidentiality protocols, • Comply with all scripts, policies, and procedures, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Minimum age: 18 years, • High School Diploma or equivalent, • At least 3 years of experience in a call center environment, • Minimum 1 year in a customer service role, • Ability to multitask across multiple systems while engaging with customers, • Typing speed: 30–45 WPM, • Fluent in English (spoken and written), • Proficiency with Windows PC applications and ability to learn new systems, • Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint), • Strong organizational and communication skills, • Customer-focused mindset: empathetic, patient, and responsive, • Reliable attendance and punctuality, • Strong problem-solving and decision-making abilities, • Ability to thrive in a fast-paced, dynamic environment, • Excellent interpersonal skills and team collaborationPreferred Qualifications, • Associate’s degree or higher, • Experience in banking or financial services, • Proven data-entry and professional writing skills, • Bilingual in Spanish

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients. In this role, you’ll lead a team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, on-site position. Candidates must be local and able to report to one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall adherence to corporate policies and procedures Key Responsibilities: • Supervise and support a team of 15–25 front-line agents handling inbound calls., • Coach team members on customer service best practices and performance improvement., • Monitor KPIs and drive productivity, quality, and customer satisfaction., • Conduct regular performance reviews and provide actionable feedback., • Collaborate with internal teams including QA, Training, IT, and Recruiting., • Manage scheduling, payroll submissions, and workforce planning., • Support hiring, onboarding, and disciplinary actions as needed., • Serve as a subject matter expert on client-specific processes and expectations. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? The ideal candidate would share and understand the high-growth objectives of the company. This position requires an advanced degree of leadership, creative thinking, and dedication to people. The ability to professionally represent the organization internally and client-facing is a must. The right candidate will exhibit good business judgment and acumen and be comfortable collaborating with other departments and locations throughout the organization. REQUIRED QUALIFICATIONS • Minimum of 3 years of call center experience or 1 year in a supervisory role., • Associate’s degree or equivalent combination of education and experience., • Strong communication, leadership, and interpersonal skills., • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)., • Experience with call center tools and performance metrics (KPIs, SLAs)., • Ability to manage conflict, prioritize tasks, and thrive in a fast-paced environment., • Experience in military, local, state, or federal government environments., • Degree from an accredited two- or four-year college or university., • Experience managing both remote and on-site teams.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Join a team that supports leading global brands and government clients through exceptional customer service and technical support. We’re looking for Customer Service Agents who are passionate about solving problems, helping people, and delivering high-quality service across inbound calls, help desk support, and back-office operations. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Respond to inbound and outbound customer inquiries with professionalism and empathy, • Identify customer needs and deliver clear, effective solutions, • Troubleshoot basic technical issues and guide users through processes, • Use internal systems to research and resolve service requests, • Document customer interactions and claims accurately, • Follow scripts, policies, and compliance protocols, • Escalate unresolved issues to the appropriate teams, • Stay informed through regular training and team updates, • Maintain reliable attendance and punctuality Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Age 18+ with a high school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic knowledge of Microsoft Office (Word, Excel, Outlook) and Windows OS, • Dependable, punctual, and self-motivated, • Strong problem-solving and customer service mindset, • Ability to multitask and work independently in a fast-paced environment, • Team player with great interpersonal skills Preferred (Not Required) • 1+ year experience in customer service, tech support, sales, chat, or admin roles, • Experience in government or public sector environments

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you’re passionate about coaching, communication, and continuous improvement, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities • Deliver engaging training sessions for new hires and existing agents across multiple client accounts., • Develop training materials, manuals, and e-learning content tailored to client-specific processes., • Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats., • Evaluate training effectiveness through assessments, feedback, and performance metrics., • Collaborate with operations and quality teams to identify training needs and performance gaps., • Maintain accurate training records and prepare reports for internal and client stakeholders., • Stay current with BPO trends and best practices to continuously improve training delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Education, Communications, or a related field (preferred)., • 2+ years of experience as a trainer in a BPO or high-volume contact center., • Strong facilitation, communication, and interpersonal skills., • Fluent in English and Spanish., • Experience with Learning Management Systems (LMS) and virtual training tools., • Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers)., • Ability to manage multiple training batches in a fast-paced environment., • Training certifications (e.g., Train-the-Trainer, Instructional Design) are a plus.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring Bilingual Contact Center Representatives to support inbound and outbound customer service, sales, and account support for a wide range of clients, including commercial and public sector programs. In this on-site, entry-level position, you’ll handle customer inquiries, resolve issues, and identify opportunities to upsell products and services. Whether you're coming from retail, hospitality, or another customer-facing industry, your communication skills and positive attitude will set you up for success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a courteous, timely, and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems to manage accounts, process claims, and update records, • Identify sales opportunities and apply upselling techniques when appropriate, • Respond to inquiries while maintaining confidentiality and data privacy standards, • Research and resolve complex issues, coordinating with other departments as needed, • Follow all required scripts, policies, and procedures, • Escalate unresolved or sensitive issues to the appropriate team or supervisor, • Stay current on program updates by attending training and reviewing materials, • Meet performance goals and adhere to attendance and schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping others and delivering outstanding service? We’re looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Engage with customers via inbound and outbound calls, providing friendly and professional support., • Actively listen to customer concerns and deliver effective, timely resolutions., • Use internal systems to manage accounts, process claims, and retrieve information., • Identify opportunities to upsell or upgrade products and services., • Clearly explain products, services, and processes to customers., • Escalate complex issues to the appropriate team when needed., • Strive for first-call resolution through strong problem-solving skills., • Stay current with training, meetings, and process updates., • Maintain excellent attendance and punctuality. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Ability to type at least 20 WPM., • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Familiarity with Windows operating systems., • Dependable and punctual with a strong work ethic., • Skilled in troubleshooting, conflict resolution, and follow-up., • A customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • A team player with a positive attitude and strong interpersonal skills., • Comfortable working in a dynamic, fast-changing environment.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You’ll play a key role in onboarding, upskilling, and supporting continuous learning across multiple client campaigns. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Facilitate new hire training, soft skills, product/process, and systems training., • Design and update training materials, manuals, and e-learning content., • Conduct training needs assessments and recommend learning solutions., • Evaluate training effectiveness using assessments, feedback, and performance data., • Provide post-training coaching and support to agents and team leads., • Collaborate with QA and Operations to align training with performance goals., • Maintain accurate training records and generate reports for internal stakeholders. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • 3+ years of experience as a trainer in a BPO or contact center., • Strong facilitation and communication skills., • Experience with LMS platforms and virtual training tools., • Knowledge of adult learning principles and instructional design.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a bilingual communicator with a passion for delivering exceptional customer experiences? We’re hiring Customer Service Representatives to support banking customers across the country. This is an entry-level role with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced environment. You’ll be part of a dynamic team handling inbound customer service, help desk, and back-office processing for both commercial clients and government programs. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound calls, emails, and live chats in a courteous and professional manner, • Listen actively to understand customer needs and provide accurate solutions, • Troubleshoot basic technical issues and escalate complex cases appropriately, • Ensure first-call resolution through effective problem-solving, • Follow client-specific processes and scripts with professionalism, • Use internal knowledge bases and training materials to answer inquiries, • Maintain accurate customer records in CRM systems, • Document call outcomes and resolutions clearly and thoroughly, • Handle financial inquiries with strict adherence to compliance and confidentiality standards, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent required, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management skills, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required), • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs. In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound customer contacts professionally and efficiently, • Listen actively to understand customer needs and provide accurate solutions, • Use internal systems and tools to manage accounts and process inquiries, • Identify and act on sales opportunities to promote products and services, • Clearly explain product features and processes to customers, • Escalate complex or dissatisfied customer issues to management, • Ensure first-call resolution through effective troubleshooting and communication, • Stay up to date on program changes by attending training and reviewing materials, • Maintain accurate documentation of customer interactions in CRM systems, • Adhere to all scripts, policies, and confidentiality requirements Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • Must be 18 years or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Reliable and punctual with strong time management and self-motivation, • Skilled in conflict resolution, problem-solving, and customer empathy, • Able to multi-task, stay focused, and work independently, • Team-oriented with a strong customer-first mindset, • Comfortable working in a fast-paced, dynamic environmentPreferred (Not Required):, • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support, • Experience working on state or federal programs

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are currently hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients. We’re looking for skilled professionals who are committed to delivering exceptional service to our customers, employees, and communities. In this role, you will engage directly with banking customers providing information on products and accounts, resolving issues, and answering questions related to banking processes. Ideal candidates are strong communicators, eager to learn, and dependable. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound calls, emails, and live chats in a professional and timely manner, • Understand customer needs and provide accurate, effective solutions, • Escalate complex issues to appropriate teams when necessary, • Ensure first-call resolution through active listening and problem-solving, • Follow client-specific procedures and maintain a courteous approach at all times, • Use internal knowledge bases and training to answer customer questions, • Maintain accurate and detailed records in CRM systems, • Handle financial inquiries with strict adherence to confidentiality and compliance standards, • Follow all scripts, policies, and procedures, • Meet attendance and training requirements consistently Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years or older, • High School Diploma or equivalent required, • Minimum 3 years of experience in a call center environment, • At least 1 year in a customer service role, • Ability to multitask across multiple systems while on calls, • Typing speed of 30–45 WPM, • Fluent in English (spoken and written), • Comfortable with Windows PC applications and able to learn new systems, • Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint), • Strong organizational, written, and verbal communication skills, • Customer-focused with empathy, patience, and responsiveness, • Reliable and punctual with a strong work ethic, • Skilled in conflict resolution and decision-making, • Able to thrive in a fast-paced, dynamic environment, • Excellent interpersonal skills and a collaborative mindset

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates., • Maintain excellent attendance and punctuality. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles., • Experience in a contact center or government-related work.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If you’re a strong leader with a passion for people and performance, we’d love to hear from you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage overall contact center operations, including staffing, performance, and service delivery., • Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs., • Collaborate with clients to understand business needs and ensure alignment with service goals., • Analyze operational data and implement strategies to improve efficiency and customer satisfaction., • Drive continuous improvement initiatives across training, quality, and workforce management., • Ensure compliance with company policies, client requirements, and regulatory standards., • Prepare and present performance reports to senior leadership and clients. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Bachelor’s degree in Business, Operations, or a related field (preferred)., • 3+ years of experience in a contact center leadership role, preferably in a BPO environment., • Proven ability to manage large teams and complex operations., • Strong understanding of contact center metrics, tools, and technologies., • Excellent leadership, communication, and problem-solving skills., • Experience working with international clients is a plus.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a drive to exceed targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing customers, promote tailored solutions, and close sales all while delivering outstanding customer experiences. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Make outbound calls to prospective and existing customers, • Present and promote products or services aligned with customer needs, • Handle objections confidently and close sales effectively, • Maintain accurate records of calls, leads, and sales in the CRM system, • Meet or exceed daily, weekly, and monthly sales targets, • Follow scripts and compliance guidelines to ensure quality and consistency, • Collaborate with team members to share insights and improve strategies Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • 1–2 years of sales experience in a contact center or telesales environment, • Fluent in English and Spanish (spoken and written), • Excellent communication, persuasion, and negotiation skills, • Ability to work under pressure and consistently meet targets, • Familiarity with CRM platforms and sales tools

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer incoming calls and respond to customer inquiries in a courteous and efficient manner., • Provide accurate information about products, services, and company policies., • Resolve customer issues and escalate complex cases to supervisors when necessary., • Document all customer interactions in the CRM system., • Meet or exceed performance metrics including call quality, handle time, and customer satisfaction., • Follow communication scripts and adhere to company procedures and compliance standards., • Participate in ongoing training and coaching sessions to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • Minimum 1 year of experience in a contact center or customer service role., • Excellent verbal and written communication skills., • Strong problem-solving and multitasking abilities., • Proficiency in using computers and CRM systems., • Fluent in English and Spanish is a plus.

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The part-time Access Monitor / Escort I supports safety, security, and access control for White Sands Missile Range (WSMR), Fort Bliss, and other designated sites. This position is critical to ensuring that only authorized personnel gain access to restricted areas, while maintaining accountability of all individuals present during testing and operational activities. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Capture/edit video, photo, and graphics; prepare media products for reports/briefings., • Comply with public release and security guidance; archive media to support data management. Competencies: • Serve as Access Monitors for WSMR and Fort Bliss test locations, including acting as Ammo Supply Point (ASP) gatekeeper when directed., • Escort Foreign Nationals, Media, and other visitors, ensuring compliance with Test Center security requirements., • Conduct credential and authority verification for personnel requesting access to restricted areas., • Track and account for all personnel in test locations; ensure no access violations or unaccounted personnel., • Perform classified area access tasks, including opening/closing procedures as directed., • Provide 24/7 operational coverage in multiple or remote locations, as required by mission/test schedules., • Identify and plan for unique hazards, clearance requirements, or training needs that arise during operations., • High School Diploma or equivalent., • Ability to work in austere/remote environments with extended or irregular hours., • Strong attention to detail and ability to enforce security and safety standards., • Ability to obtain and maintain a Secret Security Clearence What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.