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Customer Service / Remote] - Anywhere in U.Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Did adding live chat actually improve the customer experience?”).

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions—meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. About Northstar (Powered by Nayya): Northstar is a financial wellness benefit that provides personalized guidance to support every employee on their unique financial journey. We partner with employers to reach employees at the start of their relationship with money—their paycheck—combining 1-on-1 advice from CERTIFIED FINANCIAL PLANNER® professionals with easy-to-use tools and education. In 2025, Northstar was acquired by Nayya to build a unified health and wealth experience—combining Nayya's benefits intelligence and AI-driven guidance with Northstar's financial planning capabilities and planner team. Together, we're making benefits simpler, more personalized, and more actionable for employees year-round. Manager, US Financial Planning Overview: The Financial Planning team delivers 1-on-1 advice that helps employees make confident financial decisions across core planning topics and workplace benefits. We're hiring a Manager, US Financial Planning to lead and develop a team of CFP® professionals, strengthen and scale our service model while ensuring a consistently high-quality, compliant planning experience for our members. You'll partner closely with Planning Leadership and cross-functional teams (Product, Operations, Client Success) to turn what we learn from clients into improvements in how we deliver advice, and how our platform and team supports it. What you'll do: • Lead and coach a team of remote CFP® professionals to deliver a consistently excellent 1-on-1 planning experience via text based chat & video calls, • Build a high-performing team culture through hiring, onboarding, coaching, performance management, and career development, • Evolve and operationalize a scalable service model. Identify areas we can scale coverage, workflows, scheduling, and day to day work that balances quality, compliance, and capacity, • Conduct quality assurance for the team: QA reviews, adherence to planning standards, documentation quality, and SEC compliance requirements, • Use data and feedback to improve outcomes, tracking and action on metrics like client satisfaction, engagement, utilization, and planner capacity, • Partner cross-functionally to improve the end-to-end client experience and tooling. Bringing insight to product improvement and elevating team requests to impact current product roadmap planning and company goals, • Own and evolve our client-facing content and presentation strategy. Developing and refining planning materials, tailoring them to different audiences/employers and client needs. Regularly deliver live presentations (e.g. webinars, workshops, employer sessions) and assign to members of the planning team in partnership with client success, • Surface and solve recurring client or planner friction points; escalate issues early and drive to resolution via internal partnerships with internal teams (you are the key voice of on the ground planning), • Continuously improve how we work as a team: creating new processes, templates, and training that makes the team better and current with the changing landscape of financial planning with current rules and regulations, • Navigate changes in an ever changing environment as we are a start-up and working to bring financial health and wellness to all of our members via 1-1 interaction, asynchronous communication, and AI integration Who you are: • You are a player and a coach, ready to dive in, lead any initiative, and get your hands dirty. You lead by example, inspire the team, and are committed to furthering your knowledge and taking the first step to lead your team, • Active CFP® certification (CPA/PFS, ChFC, CIC, or CFA are a plus or can be substituted based on experience in lieu of a current CFP® certification), • This is a registered position S65 and must be eligible for IAR registration in your state of residence, • 5+ years in financial planning, advice, or a closely related financial services role, • 3+ years of people leadership experience (directly managing, coaching, and developing a team), • Strong command of the financial planning process and common employee-benefit planning needs (retirement plans, equity/comp, insurance, taxes, budgeting/debt), • A clear, empathetic communicator who can build trust with both clients and well qualified, experienced financial advisors, • Comfortable operating in a fast-moving environment—structured enough to create process, flexible enough to iterate, and lead a team that is passionate about making a difference in the industry, • Strong judgment and attention to detail, especially around documentation, suitability, and compliance expectations, • Collaborative and cross-functional: in this role you will not only lead the frontline planning team, you will also work closely with internal (Customer Success, Product, Design, Engineering, and Sales) and external leaders (employer HR teams, benefits leaders, and key stakeholders with employer clients) #LI-Remote Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Position Title: Social Worker Assistant Program Director Agency/Program: Secret Garden Status: Exempt Hours Per Week: 35 Salary: $68,000 Supervisor: Reports to Program Director Start Date: Immediate Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will spend time at the program site and have an independent (private) office. Travel: A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.) About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Secret Garden One of Barrier Free Living’s longest-standing programs is the community-based domestic violence program, otherwise known as Secret Garden, which provides case management, safety planning, occupational therapy, short and long-term individual trauma-informed counseling, advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems, and referrals to outside services. These services are provided at Secret Garden’s main office, as well as Family Justice Centers located in the five boroughs Role Summary Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic initiatives. Responsible for program coordination, budget management, and ensuring operational efficiency and compliance with organizational goals. Responsibilities ● Provide supervision to program staff, including support with monthly statistical reports, grant-related reporting, and overall performance management ● Supervise graduate-level social work interns, including completing required SIFI responsibilities ● Maintain a small caseload of survivors of domestic violence living with disabilities, offering individual counseling and facilitating support groups ● Prepare, review, and submit monthly and quarterly program reports and statistical summaries to the Program Director ● Oversee day-to-day program operations, including managing staff schedules, timesheets, and internal communication ● Provide oversight of the program’s financial empowerment services, including service delivery and required reporting ● Coordinate program activities, workshops, and special events for participants and the broader community ● Develop and maintain collaborative relationships with community partners and organizations involved in special projects ● Assist with program development efforts, including contributing to grant proposals and requests for proposals (RFPs) ● Develop and deliver trainings, and represent the program at outreach, education, and community engagement events ● Provide information, support, and resource navigation to survivors of domestic violence with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who contact the hotline ● Conduct telephone screenings and respond to inquiries received through the domestic violence hotline and online chat ● Participate actively in staff meetings, case conferences, partner meetings, and professional trainings ● Support general office operations including managing petty cash, processing transportation reimbursements, and maintaining administrative systems ● Provide front desk coverage and hotline coverage as needed, including forwarding and unforwarding hotline calls ● Participate in program committees, internal trainings, and offer support to colleagues as needed to ensure smooth program functioning Qualifications ● LMSW required minimum ● A minimum of three years’ experience ● Social services experience with survivors of domestic violence and persons living with disabilities preferred ● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required ● Strong knowledge in navigating organizations, systems and community based resources in New York City ● Ability to work in team, collaborative, multidisciplinary and crisis management environments ● Awareness of anti-bias and trauma-informed care preferred ● Computer skills required ● Strong abilities to advocate on behalf of survivors ● Effective written communication and interpersonal skills Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job DescriptionAbout Us Nourish is on a mission to improve people's health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. Health is the most important thing in the world, and yet our society is sicker than it has ever been due to unhealthy modern lifestyles. Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food-as-medicine platform. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, health progress tracking, personalized content, meal logging, recipe/meal planning, AI chat, and more. We already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity/weight management, cardiovascular disease, and more. We are live in all 50 states. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us in TechCrunch here and read about our recent Series A here. About the Role We're looking for a Staff User Researcher to lead strategic research across Nourish's patient and provider ecosystems. You'll uncover insights that guide product direction, improve clinical and patient experiences, and shape how nutrition care is delivered at scale. This is a senior individual contributor role for someone who's comfortable working autonomously on ambiguous, high-impact questions—equally strong at fieldwork and at influencing senior stakeholders. You'll partner closely with design, product, and clinical leadership to ensure every decision is grounded in a deep understanding of both sides of our marketplace: patients seeking help and dietitians providing care. This person will join our small design team and report directly to our Head of Design. We care deeply about our work, but we try not to take ourselves too seriously. We believe that empathy, trust, and collaboration are what drive the best outcomes and that work can feel like play! This role is full-time in NYC (in-person candidates only), with flexibility for some remote work. Nourish has an NYC office in the heart of Silicon Alley. Check out 'EPD at Nourish' to learn more about our team! Key Responsibilities • Lead research strategy across patient, provider, and internal tooling experiences, defining the learning agenda that informs company-level priorities, • Conduct generative and evaluative research to explore user needs, motivations, and friction points across the full care journey, from onboarding through long-term engagement, • Shape product direction by translating research insights into clear, actionable opportunities for product, design, and clinical operations, • Develop frameworks and mental models that clarify how patients and dietitians interact, and where Nourish can deliver differentiated value, • Mentor and guide cross-functional partners (designers, PMs, and data analysts, clinical, marketing, PPM) on research best practices, helping to scale the research mindset across the org, • Partner with data science and clinical ops to triangulate qualitative and quantitative insights, surfacing patterns in behavior, retention, and outcomes, • Tell compelling stories that bring our constituents to life through artifacts, workshops, and strategic narratives that influence at the leadership level, • Champion an inclusive approach to research that represents diverse users and ensures accessibility and equity in the patient experienceKey Qualifications, • 8–12+ years of applied user research experience in high-growth product organizations (consumer, health tech, telehealth, or two-sided marketplaces strongly preferred), • Mastery of core qualitative methods (interviews, field studies, concept testing, journey mapping, usability testing) and strong fluency with complementary quantitative methods, • Demonstrated success driving strategic impact—influencing product or business direction, not just validating existing ideas, • Experience researching service-oriented or clinical workflows, ideally in healthcare, wellness, or B2C/B2B2C contexts, • Exceptional communication and storytelling ability; you make insights tangible and drive alignment through clarity and empathy, • A track record of mentoring or coaching researchers or designers, elevating the overall craft bar, • Fluency in research tooling (Dovetail, Airtable, UserTesting, Maze, Amplitude, etc.), • Graduate degree in Human-Computer Interaction, Cognitive Psychology, Anthropology, or related field (or equivalent hands-on experience)Nice to Have, • Experience working in a regulated or clinical domain, navigating privacy and compliance constraints with creativity, • Familiarity with insurance and healthcare systems in the US, • Comfort balancing speed and rigor in a startup environment, • Experience with remote, asynchronous collaborationWhat Success Looks Like, • Research insights directly inform Nourish's product roadmap and care model evolution, • Leadership looks to you as a thought partner for framing the big questions, • Product teams consistently rely on research to shape what they build and why, • The organization develops a shared, evidence-based understanding of its users: patients, providers, and internal stakeholders

Job DescriptionAbout Us Nourish is on a mission to improve people's health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more. We launched three years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here.About the Role We're hiring a Product Lead, Consumer (Core Engagement) to own and evolve the foundational engagement layer of Nourish's patient experience. This role is responsible for how patients log, build habits, and stay consistently engaged day to day. The focus is on the input layer: logging accuracy, speed, habit formation, and short-term goals that drive retention and enable meaningful downstream outcomes. You will own the core mechanics that make Nourish sticky, from meal, hydration, and exercise logging to AI-enabled nudges, insights, and personalization embedded directly in the engagement experience. This role builds the systems and feedback loops that help patients take consistent action and generate high-quality signals across the platform. This role is full-time and open to NYC-based candidates only (expectation to work in-person 3-4 days per week, with some remote flexibility). Our office is in the heart of Flatiron. Key Responsibilities: • Own the roadmap, prioritization, and execution for core engagement features, including logging, habit tracking, and short-term goal systems., • Improve logging accuracy, speed, and flexibility across meal, hydration, and exercise tracking, including new input methods such as voice, integrations, and more., • Design and ship AI-enabled engagement experiences, including AI resources (generate recipes, meal plans, grocery list), contextual nudges, and lightweight insights tied directly to user actions and logs., • Build and iterate on habit loops that increase daily and weekly engagement while minimizing friction., • Define and track success metrics such as logging frequency, logging accuracy proxies, D7 and D28 retention, and feature adoption., • Run discovery, user research, and rapid experiments to identify engagement friction and validate solutions., • Partner closely with design, engineering, data, and adjacent Consumer product teams to ensure a cohesive end-to-end patient experience.We'd love to hear from you if:, • You have 5+ years of product management experience, including 3+ years building consumer-facing mobile products., • You have 2+ years at smaller-stage startups (seed to Series B, under 200 employees at the time)., • You've shipped engagement-heavy or habit-forming products and driven measurable improvements in retention or frequency., • You've worked on AI-enabled consumer features such as personalization, nudges, recommendations, or intelligent workflows., • You are analytical and data-oriented, comfortable defining metrics and using data to guide decisions., • You are a hands-on builder who can take ambiguous problems from 0 to 1 and iterate quickly., • You care deeply about product craft, especially in high-frequency, daily-use experiences.

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Daybreaker is looking to bring on a stellar Social Media Intern for the semester to join our powerhouse team rolling out amazing projects in the next few months. Position can be remote but ideally part time in NYC. Daybreaker is a growing movement with a ton of projects to work on. From our city expansion, to global partnerships (from GE, Casper, IBM, New Balance, and more), to monthly virtual events and IRL events across the nation. Day to day duties: • Managing Daybreaker's global voice on social media with 140k followers on Instagram and Facebook each for @dybrkr, plus @dance with 300k followers, and our local city channels., • Finding, organizing and activating social catalysts, • Content curation, sourcing, and organizing for our feeds, • Community engagement across all platform DMs, comments, and questions etc., • Supporting our sister IG account @dance (350k followers), • Assisting the team with any and all needs (we are a family and we help each other out) We’re looking to support the growth of a bright student who is looking to dive in and flex their creative muscles. Requirements YOU'LL NEED // • Graphic design experience for social media content is a serious plus, • Social media savvy, • A keen aesthetic for content and design, • Works well under pressure and with deadlines, • Hard working and hyper organized work style, • Outgoing and communicative, • Passionate GET READY TO // • Join the hardworking and tight-knit Daybreaker HQ team, • Build a brand whose mission is to inspire people to live happier and healthier lives, to break out of their shells and fully express themselves, to practice mindfulness and empathy every day, and to wake up once a month to dance their faces off of feel gloriously good while doing so, • Work alongside Daybreaker co-founders and executive team, • Collaborate with an international community of amazing Producers committed to growing the Daybreaker movement and creating unique experiences around the world — you can consider these folks your new global family, • Invitations to exclusive events such as art exhibitions, underground dance parties, startup mixers, family dinners, and mindful experiences, • Build on support from our PR team, who has landed Daybreaker major features in leading publications like The New York Times, GQ, Saturday Night Live, and The Washington Post, • Collaborate with the incredible Daybreaker producers around the world to help sell out their events!If this sounds like your dream job, and you're serious about the role, then we would love to receive your application. We're excited to chat with you!

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Active Support Team: The Active Support team is transforming post-purchase experiences. Our mission is to resolve as many customer issues as possible instantly, without a live agent, while ensuring exceptional service when human support is needed. About the Role: As an Software Engineer II (Backend), you'll build 0-to-1 features for our AI-powered chatbot, creating step-by-step experiences that help customers resolve issues directly in chat using OpenAI and Claude. You'll own a key part of the customer journey; handling orders, ticket substitutions, and refunds, impacting millions of users worldwide. Location: Hybrid (3 days in office/2 days remote) – New York, NYWhat You'll Do • Build and scale intelligent systems from the ground up, shaping the future of automated customer support globally., • Develop agentic AI that takes action on behalf of users, resolving issues faster and smarter., • Create cutting-edge backend solutions powering millions of customer interactions worldwide., • Exposure to AI-Driven User Experiences: hands-on experience building real-world products that integrate and present AI-powered functionality., • Collaborative Engineering Environment: work alongside software engineers of varying experience levels in a team that values thoughtful execution and shared ownership., • 2 - 4 years of software development experience across languages such as Java, Python, Go, or C#, • AI experience with interest in building AI-enabled interfaces and workflows; exposure to tools like ChatGPT, Claude, or other LLM-based systems., • Product-oriented mindset with a passion for building intuitive, high-quality user experiences that balance technical correctness., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Carriers are not liable for delayed or undelivered messages.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies. Most research studies are conducted remotely at home, though some may be in-person. Comfort participating in remote, part-time studies

Reporting directly to the COO, the Administrative Assistant will be responsible for providing administrative and operations support to the COO and Executive leaders as well as managing day to day tasks for our corporate office.Oversee and coordinate the day-to-day activities of the office admi

The ideal candidate will deliver excellent service by assisting customers, resolving issues, and ensuring a positive experience with every interaction.

Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market research studies. We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and c

Now Hiring: Executive Assistant I.We are seeking a highly organized and proactive.Vice President or Department Chair within a dynamic and complex environment.If you thrive in fast-paced settings and enjoy coordinating operations, managing priorities, and driving efficiency—this role is for you.Par

Why join us? Medical/Dental/Vision Life insurance and AD&D Short and long term disability 401k with match Paid parental leave Wellness programs Employee discounts Hybrid remote/onsite work schedule Annual Bonus Job Details Job Details: We are currently seeking a dynamic, detail-oriented, and experie

The position follows a hybrid schedule with four days onsite and one remote. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion a

Responsibilities Calendar Management – Diligent, pro-active management of complex agenda and setting of meetings across all time zones Schedule, track client meetings and support, including Board and Regulatory meetings Domestic and International Travel arrangements, expense claims, expedited trav

Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvemen

Job Title : Bilingual Call Center Representative Location : New York, NY 10004 Duration : 02+ months Education : High School Diploma or general education degree (GED).Shift Details : M-F 8:00 AM-4:00 PM, 35hrs/week General Description: · Two (2) years of experience and Bilingual (facility specific)

Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you’ll be proud to deliver.

Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role, 35 hrs/Week Description: Must have previous customer service and call center experience.Requires sound knowledge of Word, Excel in addition to excellent communication skills.Use computer databases and i

Delivery Representative Duties: Pick up and deliver customer vehicles safely and on time. Perform basic vehicle inspections before and after deliveries.

Support the Head of Platform Services on various projects with diligent oversight of deliverables. Strong project management capabilities with the ability to manage timelines and deliverables.

Customer Service / Remote] - Anywhere in U. DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service b

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.