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Minimum of 10+ years of Experience Ability to travel to remote locations You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Require • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned Skills Required • Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology., • Must possess a diverse skill set that enables them to address a wide range of issues independently., • Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment., • Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges., • Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.)., • Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners., • Capable of ensuring device health is monitored, reported and remediated (DEX)., • Capable of maintaining OS currency using established processes leveraging Service Rings., • Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue., • Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier., • 24x7 availability, to be provided for the duration of the Major Incident., • Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates., • Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU)., • Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards., • Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile., • Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile, • Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills, • digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations., • Event Support: Audio and Video Readiness, Event Planning, Communications, • VIP/Exec level support capability., • Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations., • IT Software/Hardware Asset Management., • Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc. Main Responsibilities include: • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity., • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • Recommends and / or performs upgrades to end user devices, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $81,200 and $150,800 per year, • Territory Account Specialist: $114,100 and $211,900 per year, • Senior Territory Account Specialist: $132,300 and $245,700 per year, • Executive Territory Account Specialist: $145,600 and $270,400 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $132,300.00 - $245,700.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Works under general supervision.Follows standard procedures to accomplish assigned tasks.May assist in orienting and training employees.Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.Responsible for accurate data en

Job Description CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in Syracuse, NY. Work from home, and on the road. Monday – Friday, regular business hours. As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others. This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source, • Utilizes their medical and nursing knowledge to discuss the current treatment plan with the physician and discuss alternate treatment plans, • Provides assessment, planning, implementation, and evaluation of patient’s progress, • Evaluates patient’s treatment plan for appropriateness, medical necessity, and cost effectiveness, • Attends doctors, other providers, home and in some cases, attorney’s visits, • Attends hospital and/or long-term facility discharge planning conferences, etc. for the purpose of determining appropriateness of care and developing an effective long-term care strategy, • Conducts home visit for initial evaluation, • Implements care such as negotiating the delivery of durable medical equipment and nursing services, • This role requires regular travel, dependent on the injured worker’s injuries and needs. The employee must be available for local travel up to approximately 60% of the work week/month, • This role may require overnight travel, • Additional duties as required KNOWLEDGE & SKILLS: • Effective communication and multi-tasking skills in a high-volume, fast-paced, team-oriented environment, • Ability to meet with the patient, their physicians, other healthcare providers, attorneys, advisors/clients, and coworkers, • A cost containment background, such as utilization review or managed care is helpful, • Strong interpersonal, time management, and organizational skills, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Experience as an RN Medical Case Manager is ideal, or a clinical background in orthopedics, neurology, or rehabilitation is preferred, • Graduate of accredited school of nursing, • Current RN Licensure in state of operation, • Certification as a CCM, CIRS, or other Case Management certifications preferred, • A valid driver’s license, reliable transportation, and ability to travel to assigned locations is required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $62,306 - $93,123 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL – Medical Case Managers: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. In addition, Medical Case Managers are eligible for bonus and will be provided state-of-the-art technological devices to ensure ready access to CorVel’s proprietary Case Management application, enabling staff to retrieve documents on the go and log activities as they occur. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of WC required, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Provide consultative customer services for one or more new or established accounts, • Introduce new services independently or with assistance as needed, • Handle local or regional accounts, • Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m., • Revenue growth with existing accounts, • Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management, • Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information; must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges, • Client Retention - Maintain continuous communication with customers to ensure that all service expectations are identified and maintained; communicate and engage senior management in account status, challenges and goals; every national account and large account will have an RVP (Regional Vice President) as a senior operations representative assigned to the account, • Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns after they become issues; maintain an open items matrix to document all issues and resolution, • Facilitate and coordinate internal customer set-up and external implementation, • Coordinate and attend customer meetings; ensure CorVel participants are engaged, • Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer, • Develop/maintain account service instructions/communicate to service staff and post on the Intranet, • Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate, • Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales, • Regular attendance on the Monthly Account Manager Call, • Provide monthly account updates and document all new service opportunities in Salesforce.com, • Additional duties as assigned KNOWLEDGE & SKILLS: • Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach, • Knowledge of CorVel's services and completion of all CorVel Product Training Modules, • Business acumen, coupled with enthusiasm and decorum, • Excellent communication/presentation skills and ability to build relationships, • Strong interpersonal skills and commitment to customer service, • Able to work collaboratively and independently, • Highly developed organizational abilities as well as analytical and time management skills, • Must be proficient in Microsoft Office applications and CRM software (Salesforce) EDUCATION & EXPERIENCE: • Bachelor's degree, national certification or equivalent in business or sales and marketing, • Demonstrated experience in account management, • Training within the insurance industry, managed care or related field preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $70,276 - $116,942 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description See your work in a new light. At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. Schedule: Monday–Friday, 8:30 AM–5:00 PM EST (subject to business needs) Location: Hybrid (Syracuse, NY) — 3 days onsite / 2 days remote following successful completion of onsite training Bonus: $1,000 retention bonus We're looking for a Patient Referral Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to what they do every day. Why This Role Matters The Patient Referral Coordinator plays a vital role in ensuring patients are ready for care — clinically, administratively, and financially — before services begin. By coordinating referrals accurately and efficiently, this role helps remove barriers to treatment and supports a smooth, patient‑first experience. In this role, you'll contribute to work that: • Helps patients feel seen, informed, and supported as they begin care, • Builds trust with clinicians and referral partners through accuracy and clear communication, • Ensure patient referrals are fully prepared for service by gathering required documentation, confirming insurance coverage, and securing authorizations in compliance with all regulatory requirements, • Coordinate new infusion and enteral referrals from intake through initial processing, ensuring accuracy, timeliness, and clarity at every step, • Collaborate closely with referral sources, hospital liaisons, pharmacy, nursing, billing, and branch teams to support seamless care delivery, • Communicate coverage details and financial obligations clearly to patients or their representatives, ensuring understanding and agreement prior to service, • Maintain accurate patient records, referral logs, and authorization tracking to support timely billing and reduce delays in reimbursement, • Identify opportunities to improve intake and referral workflows while maintaining high standards of service and compliance, • A deep commitment to the human impact of your work and to supporting patients through complex processes, • Strong communication and collaboration skills across clinical, operational, and external partners, • Ownership and accountability in managing referrals, documentation, and deadlines, • Comfort learning and adapting in a fast‑paced healthcare environment, • Associate's degree in Business, Healthcare Services, or a related field required, • Minimum of one (1) year of healthcare experience required, • Strong knowledge of payer requirements related to billing, authorizations, and coverage, • Proficiency with computer systems and documentation accuracy, • Two (2) or more years of experience with a home care or infusion provider While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER REQUIREMENTS Employees are expected to: • Participate annually in required legal and ethical compliance training, • Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies, • Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. VT license required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 6 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 - $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 -$98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claims, confirms policy coverage and acknowledgment of the claim, • Determines validity and compensability of the claim, • Establishes reserves and authorizes payments within reserving authority limits, • Manages non-complex and non-problematic medical only claims and minor lost-time workers’ compensation claims under close supervision, • Communicates claim status with the customer, claimant and client, • Adheres to client and carrier guidelines and participates in claims review as needed, • Assists other claims professionals with more complex or problematic claims as necessary, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to learn rapidly to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to meet or exceed performance competencies, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 1 year of industry experience and claims management preferred, • State Certification as an Experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $52,999 – $85,473 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Northeast Workers’ Compensation Regulatory Specialist is responsible for managing jurisdictional reporting, regulatory filings and compliance-related processes across the Northeast region. This role ensures timely, accurate and compliant submission of filings, responses and payments to mitigate organizational risk and potential penalty exposure. The Specialist oversees HP and C-8.1 activity from intake through resolution, supports FROI/SROI reporting and exception processes and assists with OSHA and Medicare validation initiatives. This role partners closely with claim professionals and leadership to strengthen regulatory workflows, identify trends, reduce penalties and support broader regulatory projects as assigned. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Regulatory Filings & Compliance Oversight • Manage HP and C-8.1 activity from intake through resolution, including review, rebuttal, corrective payment coordination and follow-up., • Review C-8.1 filings and supporting documentation for appropriateness, accuracy and compliance with jurisdictional requirements., • Support FROI/SROI submission processes, including monitoring rejections, clearing exceptions and resolving reporting discrepancies., • Partner with claim professionals to ensure filings and payments meet jurisdictional deadlines and compliance standards., • Work through jurisdictional reporting exceptions to ensure timely resolution., • Identify root causes of filing errors, system issues or workflow gaps., • Recommend process improvements to reduce recurring exceptions or penalties., • Track outcomes of HPs, C-8.1s, FROI/SROI filings and penalties for trend analysis., • Analyze penalty activity and identify patterns, training gaps or operational concerns., • Provide regular updates to management regarding regulatory exposure and compliance trends., • Serve as a subject matter expert on New York Workers’ Compensation regulatory requirements and Northeast jurisdictional guidelines., • Provide training and guidance to claim professionals regarding filing requirements, internal workflows and compliance best practices., • Assist in implementation and refinement of regulatory processes and workflows., • Support regional regulatory initiatives and specialist projects, as assigned., • Maintain working knowledge of department functions and communicate regulatory requirements clearly across all levels of the organization., • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)., • Maintain regular and consistent attendance., • Perform additional duties as assigned. KNOWLEDGE & SKILLS: • Active New York State Adjuster’s License required., • Strong knowledge of New York Workers’ Compensation regulations; familiarity with Northeast jurisdictional reporting requirements preferred., • Experience with HP and C-8.1 filings required., • Working knowledge of FROI/SROI reporting processes and exception management preferred., • Familiarity with OSHA reporting and Medicare validation processes preferred., • Excellent written and verbal communication skills., • Strong analytical skills with the ability to identify trends and recommend solutions., • Ability to work independently while collaborating effectively across teams., • Strong organizational, time management and prioritization skills., • High attention to detail and accuracy., • Proficiency in Microsoft Office and claims management systems. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $58,126 - $86,947 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The WC Disability Claims Specialist manages within company best practices workers’ compensation claims to best possible outcome, supporting the goals of claims department and of CorVel. This role manages the claims toward closure and looks for settlement opportunities throughout reviews. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claims, confirms policy coverage and acknowledgement of the claim, • Reviews for validity and compensability of the claim, • Reviews and revises reserve and authorizes payments within reserving authority limits, • Ensures timely and accurate payment of WC claim benefits, including indemnity and medical, • Initiates investigations, including alive and well checks as needed to confirm continued payment of benefits, • Manages workers’ compensation claims toward closure (targeted case load is 250–300 files), • Develops strategies and pursues settlement and/or claim closures, whenever possible, • Communicates claim status with the customer, claimant and client, • Adheres to client and carrier guidelines and participates in claim reviews, as needed, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to learn rapidly to develop knowledge and understanding of claims practice, • Analytical thinking: identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office, including Excel spreadsheets, • Strong interpersonal, time management, and organizational skills, • Ability to meet or exceed performance competencies, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Bachelor’s degree or a combination of education and related experience, • State Certification as an Experienced Examiner, • Minimum of 1 year of industry experience and claims management preferred, • Preference for previous experience in WC disability benefit management PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $43,886 - $65,638 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. Vermont license is required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 6 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 - $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives claims, confirms policy coverage and acknowledgment of the claim, • Determines validity and compensability of the claim, • Establishes reserves and authorizes payments within reserving authority limits, • Manages non-complex and non-problematic medical only claims and minor lost-time workers’ compensation claims under close supervision, • Communicates claim status with the customer, claimant and client, • Adheres to client and carrier guidelines and participates in claims review as needed, • Assists other claims professionals with more complex or problematic claims as necessary, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to learn rapidly to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to meet or exceed performance competencies, • Ability to work both independently and within a team environment EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 1 year of industry experience and claims management preferred, • State Certification as an Experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $51,807 - $83,551 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description INTRODUCTION Company Overview: This position is available with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Per Diem Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time. Occasional Evening Hours May Be Required. Location & Travel: This role is associated to our DeWitt, NY location. It is anticipated that an incumbent in this role will travel within a two (2)-hour radius of the metro-area noted in this posting, as needed, to provide applicable patient care. Work location is subject to change based on business needs. Job Description: Performs specified patient care activities and related services necessary in quality care of the home nutritional support and intravenous therapy patient. QUALIFICATION REQUIREMENTS • Graduate of a N.L.N. accredited school of nursing required, • Current license as a Registered Nurse in the state in which you are currently practicing required, • Minimum of one (1) year of experience in IV therapy with a strong background in nutritional support and/or immunoglobulin therapy required, • In lieu of above experience, two (2) years of recent experience in an acute care setting or apprentice for a period of 3 months for all home visits with an experienced R.N. may be accepted, • Must possess or acquire a current CPR certificate within the first 30 days of employment, • Must possess good technical skills and strong knowledge base in clinical nutrition and IV therapy, and must be able to function independently within a team framework, • Must possess excellent communication and organizational skills, • Must be dependable in attendance and job performance, • Experience in home infusion nursing preferred, • Maintains standards and policies set forth by BioMatrix Specialty Infusion Pharmacy., • Performs initial patient evaluation as it pertains to nursing care in accordance with BioMatrix Specialty Infusion Pharmacy policy and procedures., • Assists referring physician and/or institution in planning and implementing patient care in order to insure a smooth transition from hospital to home., • Provides the patient/significant other with information regarding the concept of home infusion therapy and the impact of such therapies., • Performs patient training in self-management of infusion therapies including the provision of necessary teaching materials., • Conducts patient visits in the home/clinic to perform the following:, • Physical assessment, • Nutritional assessment, • Therapeutic monitoring to evaluate and manage potential mechanical, infectious, and metabolic complications., • Peripheral IV starts/re-starts, • Obtaining labs via peripheral veni-puncture or central venous access device., • Assessing patient's ability to perform procedures and instruction of specific procedures., • Performing therapy specific nursing procedures (i.e., port access, CVC dressing changes, etc.), • Product delivery, • Maintains thorough and appropriate documentation in the patient medical records of all visits and procedures performed as well as phone contacts with the patient, physician, or other members of the health care team., • Participates in patient care conferences., • Assists Director of Nursing in conducting special projects., • Participates in the agency Performance Improvement Program and Patient Safety Committee., • Actively participates in and follows agency Infection Control Program., • Knowledgeable regarding and required to respond and participate in the agency Emergency Preparedness Program., • Communicates with staff in a pleasant, courteous, and professional manner., • Works well within a team framework as well as independently., • Demonstrates compliance with agency policies related to patient rights and customer satisfaction., • Communicates with patients and customers in a pleasant, courteous, and professional manner., • Coordinates all services and equipment patients may require at home in addition to IV therapy (I.E., DME equipment)., • Communicates with patient's physician, verbally or in writing, on a regular basis regarding patient's progress., • Administers intravenous solutions and IV/IM/SC medications as ordered by the physician and monitors for pharmacological effects and toxicities., • Maintains proficiency in skills and theory of nutritional support and IV therapy by reviewing literature, attending in-services, seminars and conferences., • Registered Nurses are responsible for case management of all cases involving nursing and therapy care., • Responsible for the clinical record of each patient receiving nursing care, • Assure that progress reports are made to the physician for patients under medical care when the patient’s condition changes or there are deviations from the plan of treatment., • Performs other duties as assigned by BioMatrix Specialty Infusion Pharmacy Management., • Complete all training & orientation with new RN’s. Provide ongoing training to nursing staff as needed., • Participation, knowledge, training and reporting in the agency Corporate Compliance program., • Able to function independently under remote supervision, • Excellent written and verbal skills, • Attention to detail and high level of accuracy in work, • Excellent patient engagement and clinical assessment skills, • Demonstrates sound judgement consistent with evidence based medicine, • Demonstrates critical thinking and excellent problem solving Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires extensive driving, walking, and bending with occasional sitting, kneeling, or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). Sick Time: As a part-time per diem employee with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC in New York state, sick time will be paid in accordance with state law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Per Diem Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time. Occasional Evening Hours May Be Required. Location & Travel: This role is associated to our DeWitt, NY location. It is anticipated that an incumbent in this role will travel within a two (2)-hour radius of the metro-area noted in this posting, as needed, to provide applicable patient care. Work location is subject to change based on business needs. Job Description: Performs specified patient care activities and related services necessary in quality care of the home nutritional support and intravenous therapy patient. QUALIFICATION REQUIREMENTS • Graduate of a N.L.N. accredited school of nursing required, • Current license as a Registered Nurse in the state in which you are currently practicing required, • Minimum of one (1) year of experience in IV therapy with a strong background in nutritional support and/or immunoglobulin therapy required, • In lieu of above experience, two (2) years of recent experience in an acute care setting or apprentice for a period of 3 months for all home visits with an experienced R.N. may be accepted, • Must possess or acquire a current CPR certificate within the first 30 days of employment, • Must possess good technical skills and strong knowledge base in clinical nutrition and IV therapy, and must be able to function independently within a team framework, • Must possess excellent communication and organizational skills, • Must be dependable in attendance and job performance, • Experience in home infusion nursing preferred, • Maintains standards and policies set forth by BioMatrix Specialty Infusion Pharmacy., • Performs initial patient evaluation as it pertains to nursing care in accordance with BioMatrix Specialty Infusion Pharmacy policy and procedures., • Assists referring physician and/or institution in planning and implementing patient care in order to insure a smooth transition from hospital to home., • Provides the patient/significant other with information regarding the concept of home infusion therapy and the impact of such therapies., • Performs patient training in self-management of infusion therapies including the provision of necessary teaching materials., • Conducts patient visits in the home/clinic to perform the following:, • Physical assessment, • Nutritional assessment, • Therapeutic monitoring to evaluate and manage potential mechanical, infectious, and metabolic complications., • Peripheral IV starts/re-starts, • Obtaining labs via peripheral veni-puncture or central venous access device., • Assessing patient's ability to perform procedures and instruction of specific procedures., • Performing therapy specific nursing procedures (i.e., port access, CVC dressing changes, etc.), • Product delivery, • Maintains thorough and appropriate documentation in the patient medical records of all visits and procedures performed as well as phone contacts with the patient, physician, or other members of the health care team., • Participates in patient care conferences., • Assists Director of Nursing in conducting special projects., • Participates in the agency Performance Improvement Program and Patient Safety Committee., • Actively participates in and follows agency Infection Control Program., • Knowledgeable regarding and required to respond and participate in the agency Emergency Preparedness Program., • Communicates with staff in a pleasant, courteous, and professional manner., • Works well within a team framework as well as independently., • Demonstrates compliance with agency policies related to patient rights and customer satisfaction., • Communicates with patients and customers in a pleasant, courteous, and professional manner., • Coordinates all services and equipment patients may require at home in addition to IV therapy (I.E., DME equipment)., • Communicates with patient's physician, verbally or in writing, on a regular basis regarding patient's progress., • Administers intravenous solutions and IV/IM/SC medications as ordered by the physician and monitors for pharmacological effects and toxicities., • Maintains proficiency in skills and theory of nutritional support and IV therapy by reviewing literature, attending in-services, seminars and conferences., • Registered Nurses are responsible for case management of all cases involving nursing and therapy care., • Responsible for the clinical record of each patient receiving nursing care, • Assure that progress reports are made to the physician for patients under medical care when the patient's condition changes or there are deviations from the plan of treatment., • Performs other duties as assigned by BioMatrix Specialty Infusion Pharmacy Management., • Complete all training & orientation with new RN's. Provide ongoing training to nursing staff as needed., • Participation, knowledge, training and reporting in the agency Corporate Compliance program., • Able to function independently under remote supervision, • Excellent written and verbal skills, • Attention to detail and high level of accuracy in work, • Excellent patient engagement and clinical assessment skills, • Demonstrates sound judgement consistent with evidence based medicine, • Demonstrates critical thinking and excellent problem solving Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Become and remain proficient is all programs necessary for execution of position. BioMatrix Pay Range/Rate$45—$60 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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