Remote work from home customer service jobs in Bayonne, New Jersey - Page 2Create job alerts

Job Description You are the face of Urby! From the moment new prospects and residents see you at the welcome desk or package room, they'll feel welcome and know they're in good hands. The RC team promotes our brand by exemplifying outstanding customer service at every interaction. Our ideal candidate is an optimistic team player, who is comfortable working in a fast paced environment. This position provides various opportunities for career growth and development. Hourly rate: $22/hr Responsibilities Hospitality • Welcome residents and new prospects 'home sweet home' by greeting them in a cheerful and genuine way., • Oversee the lobby + café areas to ensure brand standards are consistently being met, • Rearrange books/game pieces when they are moved, • Wipe down tables + remove garbage left over from guests a, • Adjust/fluff chairs, pillows, etc., • Promote Urby events and local preferred vendors; always provide the best recommendations. Have a thorough and extensive knowledge of the area., • Encourage residents to leave Google reviews about their positive experience (receive micro bonuses throughout the year if you're mentioned by name in online reviews!)., • Assist residents with troubleshooting work orders and submission of work orders and coordinator "permission to enter" with maintenance teams for access to units when necessary., • Ensure emergency maintenance protocols are observed when applicable., • Maintain safety and security of the building – always follow proper procedures for visitors, contractors, food deliveries, vendors, etc., • Coordinate incoming residents on day of move-in, • Direct and set up elevator for movers, • Complete move-in inspections, • Assist with new resident orientation, • Assist delivery vendors to load and unload packages onto/from delivery vehicles., • Sign for, scan, log, sort, and store incoming packages – organization is key!, • Notify residents for packages when they are ready for pickup, • Assist with garage parking management, • Reprogramming garage access cards, • Updating resident vehicle information, • Communication is key for resident satisfaction! Ensure that important information is relayed to the management office as well as the rest of the RC team., • Always ensure privacy and confidentiality for all residents., • Respond appropriately to resident complaints by using your best judgement. Be timely and effective with service recovery gestures to ensure resident satisfaction., • Prepare and send a shift report which includes any important information/incidents for PM managers and maintenance to address. Review shift report at beginning of shift., • Promote teamwork and quality service by being a reliable team employee. Communicating with other employees to remain up to date on building and resident happenings. Ensure through and effective communications and coordination with other departments throughout shift., • Strong interpersonal and communication skills, • Ability to communicate in English clearly and pleasantly in person, in writing, and by telephone, • Ability to problem solve and think on your feet, • Guest-service oriented; prior work experience in guest services, front desk, or related professional area, • Adherence to uniform, grooming and personal hygiene standards and expectations, • Frequently standing up behind the desk and in lobby area, • Carrying or lifting items weighing up to 30 pounds, • Ability to operate various property management and operating systems Employee Benefits Time away • Generous PTO policy + EOY rollover, • 10 paid company holidays, • 401k + company match, • Discounted employee rent program, • Free parking + pre-tax commuter benefits, • Monthly spot bonus programs, • Employee referral incentive, • Gym + pool access at any of our Urby locations, • 80% employer sponsored Cigna medical, dental, vision plans, • HSA + FSA with up to $2,000 company match, • Social work environment with fast paced start-up energy, • Company outings including a beach party day!, • Complimentary snacks and monthly team lunches, • Networking events, • Cross-training programs, • Tuition reimbursement Due to high application volume, we will only reach out if we're moving forward with your application.

Job Description About Northeast Power Dry Northeast Power Dry, founded in 1996, is a trusted leader in water and mold damage restoration services. Our mission is to provide fast, professional solutions to homeowners while fostering a positive, growth-oriented culture for our employees. As we continue to expand, we are seeking driven individuals who are passionate about customer service and motivated to grow their careers in a supportive team environment. Northeast Power Dry is hiring an Outside Sales Representative for a full-time position in New Jersey. This is a field sales position with paid training where you’ll be dispatched from home. No cold calling required! — this is a hot-lead, one-call close opportunity Location: Must be in New Jersey! What We Offer (Our Benefits) Health & Wellness • Comprehensive medical, dental & vision insurance (some plans fully company-paid), • 401(k) with company match up to 4%, • Competitive base pay + performance bonuses / uncapped commission (if sales), • Weekly pay (for hourly/salary/ field roles), • Travel reimbursement for work-related trips, • Paid Time Off (PTO), • Paid holidays + 1 floating holiday, • Sick time that carries over year to year, • Paid training and certification support, • Opportunities for advancement and career growth, • Company vehicle, gas card & iPad (for field roles), • Uniforms provided Key Responsibilities: • Meet with homeowners at in-home appointments to determine the scope of work and provide estimates for water and mold damage restoration services., • Close deals in a single visit using high-level sales techniques and customer relationship-building skills., • Provide homeowners with the best solutions for their restoration needs, offering excellent customer service as a Project Manager., • Manage remediation crews to ensure job compliance, progress, and customer satisfaction., • Communicate job status updates with customers, company management, and insurance carriers to ensure smooth project execution., • Respond within one hour of receiving a notice for new jobs to ensure timely communication., • 3+ years of sales experience, with a proven ability to meet and exceed sales targets and quotas., • Experience in remote sales or outside sales is a plus., • Blue-collar experience is a plus, particularly in fields like construction, remediation, or restoration., • Excellent communication skills with a focus on relationship building and customer satisfaction., • Computer skills required, with the ability to quickly learn new systems and software tools., • Basic math skills to calculate estimates and pricing., • Proficient in technology and comfortable using software tools for job management and reporting., • Valid driver’s license and reliable transportation to meet with customers., • Ability to work overtime as needed, including some holidays., • Ability to work independently and manage your time effectively. To learn more about our company, visit Northeast Power Dry - Water Damage & Water Removal Services We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #INDHG

Job Description Energy Auditor Maryland Energy Advisors (MDEA) is a rapidly growing energy management firm delivering energy efficiency and sustainability programs for utilities and communities across the region. As part of our continued expansion, we are seeking a qualified Home Energy Auditor to support residential energy efficiency and home weatherization programs throughout New Jersey. In this role, you will conduct in-home energy assessments for income-qualified and residential customers, identifying energy-saving opportunities, educating homeowners, and supporting the delivery of utility-funded energy efficiency measures. You will work closely with program managers, field services staff, contractors, and utility partners to ensure audits are completed accurately, safely, and in compliance with program guidelines and quality standards. The ideal candidate is detail-oriented, customer-focused, and comfortable working in the field. Strong communication skills, technical aptitude, and a commitment to delivering a positive customer experience are essential. If you enjoy hands-on work, problem-solving, and making a tangible impact on household energy affordability and comfort, this is an excellent opportunity to grow with a mission-driven organization supporting New Jersey communities. PRIMARY RESPONSIBILITIES • Support the day-to-day operations of a residential utility energy efficiency and home weatherization program, ensuring high-quality service delivery and a positive customer experience for eligible households., • Generate and manage audit leads through door-to-door outreach and community-based engagement within assigned neighborhoods, representing the program professionally and in alignment with utility guidelines., • Perform in-home and visual energy assessments of residential properties, evaluating HVAC systems, windows, doors, insulation, appliances, lighting, and other building components to identify energy efficiency opportunities., • Educate residents on household energy use, comfort, health, and safety, and provide clear guidance on practical actions and utility incentives that can reduce energy costs., • Prepare and deliver energy assessment reports with personalized recommendations, ensuring accurate documentation and data entry in program tracking systems., • Install eligible no-cost or low-cost direct-install energy-saving measures in accordance with program requirements and safety protocols., • Introduce and refer residents to additional utility-sponsored programs and services, supporting increased program participation and comprehensive energy savings., • Perform other duties as assigned to support the successful execution of program field operations. REQUIRED QUALIFICATIONS • High school diploma or equivalent., • Minimum of 1 year of professional experience in residential energy auditing, building science, weatherization, or utility-funded energy efficiency programs., • Strong knowledge of residential energy audits, weatherization practices, and direct-install energy efficiency measures., • Excellent communication and interpersonal skills, with the ability to effectively engage and educate customers from diverse backgrounds., • Strong problem-solving skills and ability to respond to field-based challenges with professionalism and sound judgment., • Ability to work independently while also collaborating effectively as part of a field services team., • Comfort using technology, including handheld data collection devices, mobile applications, and program tracking systems., • Ability to perform the physical requirements of the role, including bending, stooping, reaching, climbing stairs, and working in various residential environments., • Flexible availability, including occasional evenings and weekends based on customer and program needs., • Valid driver’s license with a clean driving record and reliable transportation., • Ability to pass a criminal background check and drug screening, as required by utility and program partners. PREFERRED QUALIFICATIONS • BPI certification preferred. If not currently certified, MDEA will provide training and support to obtain BPI certification., • Bachelor’s degree in Energy, Environmental Studies, Communications, Business Administration, or a related field (or equivalent professional experience)., • Experience supporting utility-sponsored energy efficiency or demand response programs for utilities, state or local governments, or nonprofit organizations., • Prior experience with door-to-door outreach, customer acquisition, or lead generation in residential settings., • Bilingual (English/Spanish or other languages commonly spoken in New Jersey communities) is a plus., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Familiarity with New Jersey Clean Energy or other regional home weatherization and residential energy efficiency programs., • Strong time-management skills and demonstrated ability to manage a high volume of field activities across multiple neighborhoods. WORK ENVIRONMENT • This position is primarily field based, with most of the time spent conducting in-home energy audits and assessments at residential properties., • Auditors work independently in customers’ homes across assigned service territories, traveling daily between audit locations., • Work is performed in a variety of residential settings and may involve basements, attics, crawlspaces, and utility rooms., • This role requires regular interaction with homeowners and occupants, emphasizing professionalism, safety, and customer service., • Limited administrative and reporting tasks are completed remotely or from home using mobile and cloud-based program systems., • Work schedules may include occasional evenings or weekends to accommodate customer availability and program needs. BENEFITS MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job Description As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values. Key Responsibilities • Engage with client inquiries across email, phone, and messaging channels with timely, polished communication., • Support travelers with booking updates, modifications, cancellations, and special requests., • Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures., • Follow up to confirm trip details and gather feedback post-travel., • Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.Benefits, • Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle., • Exclusive travel perks and access to industry-only discounts., • Professional development through ongoing training, mentorship, and team support., • Community culture where passion for travel, connection, and meaningful memories drives everything we do.What We’re Looking For, • Strong written and verbal communication skills., • Experience in customer service—ideally in travel, tourism, or hospitality., • High attention to detail with strong organizational and follow-through habits., • Tech-savvy and quick to adapt to new systems and booking tools., • A genuine love for travel and helping others design unforgettable journeys.

Job Description The Company: GEM Technologies is a Managed Services Provider that delivers personalized solutions to help local businesses make the most of their technology. At GEM Technologies, we are the New York City area’s leading experts in emerging technology implementation. We deliver comprehensive and scalable solutions that keep businesses competitive, secure, and thriving. With the threat of cyber-attacks, and consumer and business digital adoption moving forward at such a rapid pace, it has never been more critical to partner with a professional service provider who can keep up with emerging technology development. The Role: The Senior Systems Engineer is responsible for the maintenance, configuration, and reliable operation of IT infrastructure, cloud platforms and computer systems. You will participate in research and development to continuously improve and keep up with IT business needs of the organization. You will also actively identify and resolve problems within the IT infrastructure that can lead to work disruptions within the company. You will also have the opportunity to work with multiple clients, providing them with expert technical support and ensuring their systems are secure and functioning at peak performance. As a Senior Systems Engineer, you will be responsible for designing, implementing, and maintaining our Windows-based systems and infrastructure. You will work closely with our IT team to ensure the stability, security, and performance of our systems. Responsibilities: • Design, implement and maintain server and cloud-based computing solutions, • Provide expert technical support to clients, resolving any issues related to their systems, • Analyze and optimize system performance, identifying areas for improvement, • Create and maintain documentation of system configurations, procedures and troubleshooting guides, • Stay up-to-date with emerging technologies and trends in the field of systems engineering, • Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems, • Experience with disaster recovery and regaining access and functionality to IT infrastructure, • While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.Requirements:, • Ability to communicate effectively with organizational personnel and clients., • Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.)., • Adapt easily to rapid changes in requests, processes, and procedures., • Ability to set goals and prioritize tasks., • Uses an objective, logical, rigorous, and detail-oriented approach to work., • Resolves problems promptly, accurately and in such a way as to prevent future occurrence., • Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines., • Maintains confidentiality and uses sound judgement when discussing technical or sensitive matters., • Strong attitude and desire to learn new technologies., • Maintain current skills and strive to acquire new technical knowledge based on current industry trends., • Highly motivated self-starter & independent worker who can produce high level results consistently with minimal supervision., • Must work well in a team environment and participate in working meetings, • Hybrid position – Based in NYC area, occasional client visits are an integral part of this role, • Must maintain a clean and presentable work environment for video calls when working from home as well as in the officeCore Technical Knowledge:, • On-Prem Exchange, • M365, • Cybersecurity Applications, • Amazon Web Services, • Microsoft Azure, • Google Cloud Platform, • Cloud Software, • Google Workspace, • PowerShell, • Manage and maintain DNS infrastructure, • VDI Administration, • MFA Administration, • MDM Solutions, • Experience with NOC software and PSAs, • Experience with router/switch implementation, • VoIP systems, • Knowledge of disaster recovery, • Scripting or programming experience, • Experience with cloud servers Education and Experience: • A bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)., • Systems administration: Proficiency in managing and maintaining computer systems., • Network protocols: Understanding of network communication protocols., • Hardware configuration: Knowledge of configuring hardware components., • Software deployment: Ability to deploy and manage software solutions., • Scripting languages: Excellent scripting skills using languages., • Security knowledge: Familiarity with system security practices., • Remote work, • Professional Development stipend, • Health Insurance Visa sponsorship for this role is currently not available.

Job Description Allara is a comprehensive women's health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved health outcomes. As one of the fastest-growing women's health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. The Opportunity We're looking for a highly motivated, analytically strong, and execution-oriented Sr Analyst of Strategy & Operations to join our team. This is a high-impact, cross-functional role that sits at the center of strategy and execution. You'll partner closely with leaders across the organization to identify opportunities, solve complex problems, and translate insights into operational improvements that move the business forward. In this role, you'll blend structured analysis with hands-on execution. You'll lead analytical deep dives that uncover critical performance drivers and build decision models to guide prioritization across the entire operations department.You'll also play a key role in driving operational excellence — mapping workflows, improving processes, and helping teams work more efficiently and effectively. And as we continue expanding our clinical offerings, you'll help bring new service lines to market through strong project management and cross-functional coordination. If you're energized by ambiguous problems, excited to work across teams, and passionate about using both data and strong operational instincts to improve business performance and expand market reach — we'd love to hear from you. Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed. Your Impact: Enable data-driven decision making • Size problems and opportunities through structured, first-principles analysis, • Build decision models, including sensitivity and scenario analyses, • Conduct ad-hoc deep dives across the Operations department to uncover drivers behind performance trends and KPIs, • Synthesize insights and translate them into clear, actionable recommendations, • Own and optimize executive-level reporting and dashboards Drive operational excellence • Map current-state workflows and identify bottlenecks, pain points, and constraints, • Define target-state processes that improve efficiency and customer experience, • Write clear SOPs, checklists, and playbooks, and support training and adoption, • Identify automation and offshoring opportunities to reduce cost-to-serve, • Support planning, coordination, and execution for new service line or clinical expansion launches, • Build operational readiness plans, launch checklists, and playbooks, • Coordinate across teams to ensure smooth and on-time launch delivery, • Bring 4+ years of experience in consulting; a strong plus for strategy and ops experience within digital health in addition, • Structured problem solving: Ability to frame ambiguous problems, evaluate options, set baselines, define success metrics, and drive toward a clear, testable plan., • Excellent project management toolkit: Ability to develop project plans, manage dependencies, and land milestones on time with clear accountability., • Systems thinking and scalability: Focused on designing solutions that scales, with thoughtful people/systems/tooling approach., • Learning agility: Ability to ramp quickly on new domains and tooling, absorb feedback, and iterate to improve outcomes. Compensation & Career Growth • $121,290-$141,505 with opportunities for advancement, • Equity, • 100% remote within the U.S., • Unlimited PTO & 11 company holidays, • Medical, dental, and vision benefits, • Health Savings Account (HSA) & Flexible Spending Account (FSA), • Long- and short-term disability coverage, • 401(k) plan, • Company-issued laptop, • Annual work-from-home stipend

Job Description Pet Insurance Customer Service - Retention Advocate Our client, Fetch Pet Insurance, is currently seeking a remote-based experienced Retention Advocate to join their growing Customer Service team. • Property & Casualty License is Required, • Ability to work from home, • Full-time position. Hours are Monday- Friday, 9am-6pm, Eastern Time About Fetch: At Fetch, we're dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we're proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness. About the Industry: The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care. Job Overview: We're looking for a Retention Advocate to join our Fetch Pet Insurance team! In this role, you'll help our pet parents keep the coverage that protects their furry family members. You'll handle a mix of calls and emails-listening to customers, understanding their needs, and finding creative ways to keep them with Fetch. You'll use your sales and problem-solving skills to turn tough conversations into positive experiences, highlight the value of our plans, and make sure every customer feels heard and supported. If you're great at connecting with people, can stay calm under pressure, and enjoy working in a fast-paced, team-focused environment, this role is for you. We're looking for someone with call center experience (retention or sales is a big plus!), strong communication skills, and a knack for multitasking. A General Lines Property & Casualty (P&C) license is required-but don't worry, we'll assist you if you need to get licensed in new states. RESPONSIBILITIES • Manage a high volume of complex customer retention interactions with exceptional autonomy and precision, handling the most challenging save opportunities and escalated cases, • Serve as a subject matter expert (SME) in retention strategies, advanced negotiation, and value-based selling across the organization, • Demonstrate mastery in diagnosing customer motivations, competitive dynamics, and behavioral triggers to drive renewal decisions, • Lead by example through consistent top-tier performance and adherence to Fetch's mission of extending and deepening customer relationships, • Partner with Retention leadership to pilot new strategies, messaging frameworks, and process enhancements that improve overall save rates, • Support training, coaching, and calibration sessions by sharing insights, call recordings, and best practices with peers and new hires, • Collaborate with internal stakeholders across Operations, Product, and Marketing to represent the customer voice and influence retention initiatives, • Identify emerging customer trends and competitive threats through data and frontline feedback, providing actionable recommendations to leadership, • Handle escalations that require complex problem-solving, policy knowledge, and high-level communication to achieve positive outcomes for both the customer and the company, • Maintain exceptional accuracy and completeness in documentation, ensuring all retention-related data is usable for performance and quality insights, • Contribute to ongoing process improvement initiatives, recommending and testing solutions that enhance both efficiency and customer satisfaction, • Must be able to work a minimum of the 40-hour work week with varied shifts and occasional weekend time Requirements: • A minimum of five (5) years in a call center environment with at least three (3) years in a dedicated retention, renewal, or sales leadership-support role., • Proven track record of consistently exceeding retention or save goals in a high-volume environment, • Expert-level communication and negotiation skills with the ability to navigate emotionally charged conversations and complex objections, • Advanced understanding of customer lifecycle, competitive positioning, and value articulation in subscription-based or insurance products, • Demonstrated ability to analyze data and trends to inform retention strategy and decision-making, • Comfortable acting as a peer mentor, trainer, and strategic contributor without formal leadership authority, • High degree of professionalism, empathy, and composure under pressure, • Strong business acumen with the ability to align individual actions to organizational performance metrics, • Proficient in CRM systems, analytics dashboards, G-Suite, and call management tools, • Bilingual candidates (English/Spanish) encouraged to apply, • Must hold or be willing to obtain and maintain a General Lines Property & Casualty (P&C) license across multiple states; company will sponsor licensing where applicable As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally. Compensation: • This is a full-time position, employees receive competitive compensation., • Hourly base: $30.00 + Incentive, • On Target Earnings (OTE): $62,000.00-120,000.00+ Not just pets, we want our employees to live their best lives, too - here at Fetch, you will have: • 401k matching, • PTO - 20 days accrued annually, 9 holidays, 1 floating holiday, • One additional day of PTO is added each year on your anniversary with the company; a maximum of 30 days, • Volunteering - eligible to earn up to 8 floating holiday hours per calendar year, • Educational Assistance Programs, • Department incentive perks, • Fetch Pet Insurance discount - 50% off, up to $2000 savings/year WORK-FROM-HOME SET-UP • Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed), • A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions, • Office space must be large enough to accommodate two 19" monitors, a laptop, mouse, keyboard, and headset., • Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs. Benefits & Perks: At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too - here at Fetch, you have access to the valuable benefits listed below. • Comprehensive Medical, dental, and vision plan for you and your family, • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available, • Highly competitive 401(k) matching, • Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days, • Paid company (9) holidays, including (1) floating holiday, • Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year, • Educational Assistance Program, • Fetch Discount Perks Program, • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations, • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible, • Employee Referral Incentive, • Tuition Assistance, • Commuter Benefits, • Employee Assistance Program (EAP) EEO Statement Fetch is proud to be an equal opportunity employer. We're committed to building a workplace that reflects the diversity of pet parents everywhere-hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

Job DescriptionAbout Dreem Health, by Sunrise Sunrise Group is building the future of sleep health by combining innovative technology with expert care. Our mission is simple: make better sleep accessible to everyone. We do this in two ways: 🔹Sunrise: our technology for diagnosis, treatment, and care delivery 🔹Dreem Health: our digital clinic, where patients receive care from sleep specialists Together, we're tackling one of healthcare's biggest challenges — helping millions of people with sleep disorders get the care they deserve.We're a fast-growing team across the US and Europe, backed by more than $50M (€46M) from leading investors including Amazon's Alexa Fund, Eurazeo, Kurma, and VIVES. If you want to make a real impact in healthcare and help people sleep better, you're in the right place. And if you don't see the perfect role right now, reach out; great people often find their place here. Your opportunity The Sales Enablement Manager serves as the operational backbone and strategic partner to the Vice President, Provider Partnerships, ensuring that every member of the field team is fully equipped, data-informed, and performance-optimized. This role blends onboarding, training, marketing resources, analytics and process design to build and scale a high-functioning partnerships team that drives patient referrals, provider relationships, and market expansion. You'll assist with data analytics (HubSpot CRM, Superset analytics, and mapping tools), marketing materials, dashboards, and playbooks that power decision-making ensuring every Territory Manager has the insights, tools, and structure to succeed. What you'll doTraining & Onboarding • Design and lead the Territory Manager Onboarding Program for all new hires across various markets, • Build and maintain a training library (relationship playbooks, referral scripts, objection handling guides, and territory management best practices)., • Implement a structured 30-60-90-day ramp plan for all new Territory Managers with measurable learning milestones and performance checkpoints., • Conduct quarterly workshops to upskill the team on referral growth strategies, relationship management, and CRM optimization., • Partner with clinical and marketing teams to ensure consistent education on service lines, patient pathways, and messaging compliance (HIPAA, brand, etc.)., • Create territory playbooks that define call cadence, event strategy, and community engagement expectations by market., • Assist with the development of new marketing materials for the field team., • Lead development of email campaigns to providers with assistance from the brand/performance team.Territory Data & Analytics (HubSpot, Superset, Dreem Core, Map My Customers), • Manage all territory data infrastructure in HubSpot, including provider segmentation, account mapping, and territory alignment., • Build dashboards in Superset to visualize referral trends, conversion rates, and pipeline velocity., • Identify high-impact providers, underperforming territories, and emerging referral opportunities., • Generate weekly and monthly performance reports with insights for the VP of Provider Partnerships and regional leaders., • Maintain clean, accurate data in HubSpot to ensure referral tracking and ROI reporting are precise and actionable., • Support integration of customer mapping tools and external data sources into HubSpot to optimize route planning and outreach prioritization., • Assist with Dreem Core our internal referral platform to adapt to the needs of the team, • Assist with ongoing development and build out of Map My Customers for the field team to utilize for route optimization and call planning. Strategic Leadership Support, • Serve as the key operational partner to the VP of Provider Partnerships, translating strategic goals into field execution., • Assist in preparing monthly business reviews, dashboards, and growth reports for leadership., • Assist in hiring, onboarding, and performance evaluation for partnership team members., • Manage special projects such as territory expansions, partnership integrations, and new service line launches., • Act as the voice of the field in leadership meetings — surfacing insights, barriers, and success stories.Required qualifications, • Bachelor's degree in Business, Marketing, Healthcare Administration, or related field (Master's preferred)., • 5+ years of experience in healthcare provider partnerships, sales enablement, or operations., • 3+ years in building or leading a field team., • Proficiency in CRM usage for reporting, workflows, dashboards, sequences and Superset analytics (or similar BI platforms)., • Strong analytical background able to translate data into strategy and action., • Excellent communication, presentation, and training skills; comfortable facilitating workshops and leadership meetings., • High degree of initiative, organization, and accountability in a fast-moving, multi-market environment., • Exceptionally strong structure, operational rigor, and financial discipline; proven ability to build scalable processes, manage budgets, and allocate resources effectively., • Requires occasional travel for field visits as needed to support team performance and market growth. About our team At Sunrise Group, we're essentially one big team. What makes it special here is how different our backgrounds are. Some of us are doctors or care coordinators, others are engineers or product builders, working across the US and Europe. The mix can feel unusual at first, but it's what makes the work exciting: everyone brings something different to the table.Day to day, we strive to keep things simple and clear. We trust each other to do our part, and we know the work is always stronger when we collaborate. We stay optimistic, because joy matters here, and we lead with compassion, knowing that sleep health is personal and the stakes are high. If you want a place where you'll get real ownership, where your ideas move quickly, and where your work has a direct impact on patients, you'll feel right at home with us. What we offer • Fully remote work environment, • Meaningful work that directly improves peoples' lives, • Be part of an international team across the US, Paris, Belgium, • 1-2 team gathering a year, • Comprehensive health benefits (medical, dental, vision), • 401(k) with company match, • 20 days PTO + 10 paid holidays + paid sick leave, • Internet reimbursement for remote employees, • Miles and phone bill reimbursement, • Marketing budget for snacks & lunch & learns Compensation $100,000 -$125,000 base salary depending on experience. We hire humans, not bullet points. Don't meet every single qualification? That's okay. We care more about who you are than what's on your CV. We're looking for people who are curious, resourceful, and ready to roll up their sleeves. If you think you could make an impact here, we'd love to hear from you. Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.

Job Description About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together. Overview of Role As a Director, Enterprise Sales, you would play a key role in the contributing to overall success of the business by engaging with new customers across the financial services community and solving their operational issues through offering our market-leading solutions. What does this role entail? • Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals., • Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development., • Working with our local partners to access a new customer base and strengthen partnerships with our existing, • Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users, • Develop effective relationships with key decision makers within the customer or prospect's organization to sell clients the best product and service to close the gaps and improve costs., • Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc., • Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction., • Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation. Requirements Desired Experience • 10+ years within a client facing role, • Previous experience dealing with sales to large enterprise institutions, • A proven success in financial services to the financial services industry, • Strong experience working with complex customers and segments of their business, across all levels of stakeholders, including C-level executives., • Excellent interpersonal skills build trusted internal and external relationships., • Results driven, self-starter that can excel in a fast-paced environment., • Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with the ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude. Benefits Our promise to you We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs. • Collaboration: Working together to achieve our best, • Outcomes: Drive Success in every engagement, • Respect: A collective feeling of inclusion and belonging, • Excellence: Continuously raising the bar What’s in it for you? • Comprehensive Medical, Dental, and Vision coverage provided through Cigna, • Access to Cobra Coverage, • Employee Assistance Programme available via Cigna, • 401k retirement savings plan, • Life, Accident, and Disability Cover offered through Cigna, • Participation in a Savings and Transformation Scheme, • Opportunity to earn an annual company bonus based on performance, • Generous 20 days of Paid Time Off (PTO) annually, • 3 company closure days for designated holidays, • Access to extensive training programs, including both classroom and online options through 'Fenergo University', • Implementation of a Buddy system for all new starters to provide guidance and support, • Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies, • Defined training and role tracking to monitor and support your career development and progress, • Enjoy complimentary lunches provided in the office, • Work From Home set-up allowance to support a comfortable and efficient remote working environment, • Salary range $155,000-$165,000 PA + performance related incentives Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job SummaryReporting to the Deputy Executive Director, the Program Director ensures that service delivery and operations of the program meet contractual standards, and client needs safely and effectively. The Program Director oversees all aspects of the program including clinical and operational staff. The Program Director will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met., • Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services/Social Services Supervisor, and Director of Operations., • Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines., • Supervises, evaluates and coaches the Director of Social Services/Social Services Supervisor, Director of Operations, Administrative Assistant and other staff, as appropriate, on work assignments and community resources., • Schedules and oversee monthly and other staff meetings., • Provides on-going and formal weekly supervision to staff., • Provides ongoing support and guidance and when necessary, facilitates issue resolutions., • Ensures that standard operating procedures are followed by all staff., • Provides strong leadership and effectively manages the social service and operation teams ensuring efficiency across the program., • Oversees all services and programs to ensure that goals and objectives are met., • Collaborates with Human Resources to effectively and efficiently recruit, hire, and onboard new program staff., • Assesses staff training needs and coordinates delivery of training., • Facilitates and supports staff development., • Oversee maintenance of facility and ensure compliance with all Urban Pathways policies and procedures and all health, safety, fire codes other regulatory requirements., • Is on call to address emergency needs on a twenty-four-hour basis. Administrative • Monitors fiscal operations and develops annual budget in consultation with the Deputy Executive Director and Finance Department., • Ensures compliance with Urban Pathway’s fiscal policies and procedures., • Ensures internal and external reports are accurate, timely and meet required standards., • Monitors and ensures accuracy of employee payroll system., • Assists in the development of proposals and/or contracts with funding or potential funding sources., • Ensures that the program adheres to all Urban Pathways and funding and regulatory agency requirements and guidelines., • Establishes relationships with vendors and supervises merchandise quality., • Assists and approves staff schedules and requests for schedule changes., • Ensures reporting and management of critical incidents comply with Urban Pathways and funding and regulatory agency requirements and guidelines. Community Relations • Develops and maintains ongoing relationships with community services and resources., • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • Establishes linkages with community providers and works with the Deputy Director to obtain Letters of Agreement., • Represents the program and Urban Pathways at various internal and external meetings., • Represents the program and Urban Pathways at governmental, community and agency meetings as designated by the Deputy Executive Director., • Regularly attends meetings of the Community Board’s Social Services or Housing Committees. Communication • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required. Qualifications, Education and Experience • Master's Degree in Social Work, Psychology, or other related field required. LMSW preferred., • Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of supervisory and administrative experience., • Experience working in an SRO or any residential program setting preferred. Familiarity with programs relevant to funding source regulations required., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Strong skills and knowledge of client relational databases (e.g. Awards preferred)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • Work effectively with individuals from diverse backgrounds and cultures., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionAbout Us.DroneSense is now part of Versaterm, a global public safety solutions company helping agencies transform how they serve their communities. Together, we are building an ecosystem of intuitive tools designed for public safety agencies! Through purposeful integrations and selective growth, Versaterm is advancing public safety technology to improve workflows, deliver better service, and enable better outcomes. As part of this mission, DroneSense provides a critical drone software platform tailored to the unique needs of public safety. Our comprehensive solution equips First Responders with tools that expand situational awareness, act as a force multiplier, and make drone operations scalable across entire organizations—ultimately leading to more saved lives. Drones are transforming the way First Responders carry out their missions, and DroneSense is driving this evolution within the Versaterm ecosystem. Our Culture.Our team is driven by innovation, expertise, and an unwavering commitment to customer success. Our leaders are experienced engineers, pilots, and entrepreneurs. We’re building a diverse, collaborative team where individuals can bring their full selves to work, have fun, and feel a strong sense of belonging. Here, you’ll roll up your sleeves alongside teammates who care deeply about their craft, their communities, and each other. As we continue to grow and expand our impact, you’ll have the opportunity to contribute to solutions that enhance community safety and shape the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you. Join our growing team! DroneSense is looking for a Senior Platform Engineer to help us build, monitor and improve our drone software platform for first responders. We are growing rapidly as more firefighters and first responders use DroneSense to save lives; we need your help to scale and grow.What would I be doing? • Work alongside our engineering teams ensuring we have the tools needed to build, test, secure and deploy code, • Design, build, and maintain high quality infrastructure on cloud platforms such as AWS, Azure, or GCP, • Maintain Kubernetes clusters, with a strong focus on Rancher-based management, • Develop and manage CI/CD pipelines to automate deployments, • Monitor and manage systems in AWS, as well as maintain AWS images with Packer, • Improve observability with monitoring, logging and alerting with tools such as OpenSearch and CloudWatch, • Design, build and maintain resilient and scalable server architectures, • Scripting - bash, Python, Go, etc, • Manage authentication and authorization servers, • Collaborate with developers and QA on workflows and deployments, • Rotate as part of on-call support outside of normally scheduled hoursWould I be a good match for this position?, • You enjoy working closely with developers and also optimizing and automating processes wherever possible. You also keep a strong focus on security and scalability, as well as monitoring and alerting., • 5+ years of experience building HA infrastructure on cloud hosted systems like AWS, • 3+ years of experience working with and maintaining kubernetes, • 3+ years of experience working with terraform, • 5+ years experience with Linux CLI, • Advanced knowledge of working with Rancher for Kubernetes cluster provisioning, • Solid understanding of and experience working with AWS services (including Lambda, VPC, EC2, RDS, CloudWatch, ALB), • Proficiency with scripting languages such as Bash or Python, • Experience with CI/CD pipelines, Gitlab, Github Actions, • Experience with network infrastructure and network security, • Experience automating system configuration and provisioning (Terraform, AWS userdata, Cloudformation, Ansible, etc), • Experience with nginxOur Technology, • AWS (Ec2, S3, Lambda, RDS, ECS, Cognito), • Rancher, • Kubernetes, • Terraform/Tofu, • AWS OpenSearch/Elasticsearch, • Tailscale, • OpenTelemetry, • GitLab, • Linux (amazon linux 2 and Ubuntu), • Docker

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview This role is responsible for prospecting and developing business sales relationships with potential clients and closing new and expanded sales agreements. This role at Paylocity works in a fast paced business environment that is very competitive and quota-driven, and targets medium-sized businesses (49-499 employees). This role requires a proactive approach to identifying and pursuing new business opportunities, with a strong emphasis on independently generating activity in the field. Success is supported by a consultative sales approach, effective prospecting techniques, persistence throughout the sales cycle, and a solid understanding of the value and impact of the solution being offered. Location Remote office residing within a NYC territory Reports To Director of Sales Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to generate net-new business opportunities, leveraging the company’s expertise, industry profile, and knowledge of the industry, • Schedule and present Paylocity services with prospective clients, • Prepare and present proposals and provide appropriate follow-up throughout the sales process., • Organize, complete and obtain documentation required for clients to move to Paylocity system, • Work directly with internal departments to ensure smooth transition for client, • Using initiative, develop prospects through telemarketing, referrals, professional and personal contacts and other sources, • Build and maintain relationships within the Broker channel as well as other referral sources, • Maintain contact with existing customers to determine needs for additional services, • Attend trade shows, conferences and other events to promote Paylocity services, • Meet or exceed quarterly and annual sales quota for your territory, • HS diploma or equivalent required. College degree strongly desired, • 3-5 years’ experience in a sales position, • Ability to succeed in a competitive environment, • Ability to maintain high activity standards, • Proven track record of sales success, • Critical thinking and decision-making skills required in order to handle objections and unexpected situations that may arise throughout the sales cycle, • Customer service orientation, • Strong presentation skills, • Strong written and oral communication skills, • Strong organizational and time management skills, • Mobility required for sitting, standing and walking, • Mobility required for driving to prospective client sites, • Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects, • Sensory ability required to see, hear and touch, • Mental effort required for reading, writing, visualization, calculation and analysis We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $57,900 - $107,500 /yr ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan, annual bonus, and restricted stock until grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description About us Fenergo is a high-growth global SaaS company driving digital transformation for some of the world’s largest and most complex organisations. While we’re known for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions, our technology now powers a broad range of regulated industries looking to fight financial crime, ensure compliance, streamline onboarding and customer experiences. With over 700 team members across 11 international offices, Fenergo offers the agility of a tech scale-up combined with the reach of a global enterprise. You’re also getting in on the ground floor of the next phase in our growth journey, as part of a €100 million expansion across Research, Development and Innovation backed by Enterprise Ireland we’re creating 300 new jobs in our Dublin HQ and a further 200 globally. We’ve earned industry recognition too, we’re the #1 CLM provider in the RiskTech100™ and a Deloitte Best Managed Company. We stay ahead of the curve through innovation and customer impact. Led by our Founder and CEO Marc Murphy, our team thrives on solving real-world challenges with smart, scalable, AI driven technology—making this an exciting time to join Fenergo and help create a safer world and shape the future of digital transformation in financial services. What does this role entail? The Demand Marketing Manager will be responsible for creating funnel and pipeline for the US and Canada region. With responsibility over specific segments, the manager will help plan, organize and execute online and offline marketing initiatives, campaigns and events in collaboration with BDR, Sales, Global Marketing and Product Marketing teams. You will assist in the creation and execution of marketing plans that deliver tangible results and ensure alignment with regional sales goals. We are looking for a digital native marketer that is looking to stretch into event management. Requirements Duties and Responsibilities: AMER Marketing Plans: • Support the development and execution of marketing plans that align with the America region’s goals across segments and motions, ensuring demand generation that can convert into opportunities., • Coordinate various tactics to stimulate demand in key areas, e.g., Account-Based Marketing for priority accounts and demand generation tactics for other accounts., • Create Qualified leads in our ICP that can convert into funnel and pipeline., • Monitor and track progress through the marketing funnel for the Americas region, ensuring lead quality and quantity, and assist in accelerating opportunities when needed., • Work closely with the local sales team to ensure all Qualified Leads are progressing through the funnel effectively., • Collaborate on ABX campaigns to engage prospects and scale existing accounts., • Track and report campaign results, maintaining a scorecard and sharing outcomes with key stakeholders (Marketing, Product Marketing, Sales, BDR teams)., • Manage a calendar of events and roundtables that nourish different segments – banking, asset management, asset servicing etc., • Coordinate and manage all regional events, webinars, and roundtables for the Americas region, working closely with the Global Events team to support relevant global events., • Ensure an outcomes-focused approach to events by setting out aims and goals for each event and striving to achieve those goals and aims., • Assist in evaluating third-party events according to company criteria and define success metrics for each., • Provide logistical support for trade shows and events, including preparation of event plans detailing investment and KPIs., • Assist in creating post-event evaluation reports to measure success and ROI. Desired Experience • Degree in Marketing, Communications, or relevant business area., • 4+ years of Marketing experience., • Fluency in English., • Proven proficiency in working with Marketo, Salesforce, Demandbase, On24 (or equivalents). Nice to have • Experience working at a hypergrowth technology business, • Exposure to working with financial service clients Salary range $90,000-$110,000 PA + performance related incentives Benefits Our promise to you We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs. • Collaboration: Working together to achieve our best, • Outcomes: Drive Success in every engagement, • Respect: A collective feeling of inclusion and belonging, • Excellence: Continuously raising the bar What’s in it for you? • Comprehensive Medical, Dental, and Vision coverage provided through Cigna, • Access to Cobra Coverage, • Employee Assistance Programme available via Cigna, • 401k retirement savings plan, • Life, Accident, and Disability Cover offered through Cigna, • Participation in a Savings and Transformation Scheme, • Opportunity to earn an annual company bonus based on performance, • Generous 20 days of Paid Time Off (PTO) annually, • 3 company closure days for designated holidays, • Access to extensive training programs, including both classroom and online options through 'Fenergo University', • Implementation of a Buddy system for all new starters to provide guidance and support, • Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies, • Defined training and role tracking to monitor and support your career development and progress, • Enjoy complimentary lunches provided in the office, • Work From Home set-up allowance to support a comfortable and efficient remote working environment Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Job Description Organize and implement all aspects and technical portions of core and supplemental underage drinking and drunk driving prevention programs for targeted populations at the State and Local level. Responsible for all program administration including regular liaison and reporting, achievement of established performance objectives, development of programs to achieve objectives and adherence to all program and/or grant policies and guidelines. This is a remote, work from home position, which will require 40% travel in the local community, availability during daytime working hours, and the selected candidate to reside in the general Long Island, NY or Mineola, NY area. The individual hired will need to have reliable transportation as they will oversee initiatives within the following counties on Long Island: Suffolk and Nassau, as well as the five boroughs of New York City: Queens, Kings (Brooklyn), Richmond (Staten Island), Manhattan, & the Bronx. This position pays $25/hour at 20 hours per week. RESPONSIBILITIES • Ensure that goals and objectives as designated by MADD management and/or the grantor are achieved by developing and designing events targeted to accomplish specific objectives and providing marketing and outreach of the program to community agencies. Ensure that grant proposals include MADD’s program directives., • Manage the implementation and logistics of adult drunk driving prevention and underage drinking prevention programs through the design and facilitation of training programs at the State and Local level., • Organize and host orientation meetings, evaluation meetings, facilitator training and facilitation of parent workshops and student presentations., • Source and recruit volunteers, as needed, for applicable programs. Provide training, guidance, support and motivation to volunteers and staff by conducting training meetings, telephone coaching and on-site assistance., • Maintain tracking and data collection of programs and/or grant results, financial reports, and the progress for evaluation and improvement. Identify areas that are not fully utilizing the resources available and ensure assistance is provided in a timely manner., • Participate in the implementation of National program evaluation measures., • Bachelor’s degree in related field such as Human Services or equivalent experience., • One to two years’ experience in work with the implementation of community awareness, education, partnership and youth programs specifically related to community health. Previous experience working with programs or grant administration helpful., • Travel and flexible hours are required., • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment., • Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language., • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities., • Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments., • Strong work ethic with the ability to maintain a high activity level., • Must have exceptional internal and external customer service orientation., • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills., • Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community., • Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. BENEFITS Eligible within first 30-45 days • Retirement 403(b) + employer matching, • Employee Assistance Program #zr Company DescriptionMothers Against Drunk Driving (MADD) is a leading nonprofit dedicated to ending impaired driving, supporting victims of drunk and drugged driving, and advocating for stronger traffic safety laws. For more than four decades, MADD has worked to save lives and inspire change through education, awareness, and community engagement. Team members at MADD play a vital role in creating safer roads, supporting families affected by tragedy, and advancing a mission that has made a lasting impact nationwide.Mothers Against Drunk Driving (MADD) is a leading nonprofit dedicated to ending impaired driving, supporting victims of drunk and drugged driving, and advocating for stronger traffic safety laws. For more than four decades, MADD has worked to save lives and inspire change through education, awareness, and community engagement. Team members at MADD play a vital role in creating safer roads, supporting families affected by tragedy, and advancing a mission that has made a lasting impact nationwide.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Medical Director, the Program Evaluator for the Proactive Support Team (PST) program will have a central role in documenting the impact of the PST model, supporting replication across sites, and producing evaluation reports that inform system-level improvements. The Program Evaluator will be responsible for leading data management, evaluation, and outcome measurements across the initiative. This role ensures that program fidelity, feasibility, scalability, and sustainability are rigorously assessed, and that data drives both daily practice and long-term strategy. The Program Evaluator will work closely with program leadership, frontline staff, and external evaluators to design, manage, and interpret qualitative and quantitative data systems, ensuring accurate reporting to funders and stakeholders. The Program Evaluator will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Evaluation & Data Systems • Design and oversee data collection systems to track engagement, service utilization, housing stability, and health outcomes., • Develop and manage program logic models, KPIs, and fidelity monitoring tools., • Conduct internal program evaluation, including pre/post surveys, staff fidelity assessments, and resident outcome tracking., • Collaborate with external evaluators to ensure independent validation of results., • Prepare IRB protocols and ensure compliance with ethical research standards., • Conduct both qualitative (e.g., interviews, focus groups) and quantitative (e.g., statistical analysis, dashboards) evaluations., • Produce monthly dashboards, quarterly performance reports, and annual evaluation summaries for funders and leadership., • Work with program staff to integrate evaluation findings into daily practice., • Train staff in data literacy, documentation standards, and fidelity to the PST engagement model., • Support program leadership in aligning evaluation findings with organizational strategic priorities., • Ensure timely submission of accurate evaluation reports to Helmsley Charitable Trust and other funders., • Manage data entry and reporting platforms (e.g., AWARDS, Excel, statistical packages)., • Assist with grant applications by providing evaluation data, outcomes analysis, and projected impact metrics., • Communicate effectively, both verbally and in writing, in a professional manner., • Facilitate and attends meetings, training, and supervisory sessions. Qualifications, Education and Experience • Master’s degree in Public Health, Social Work, Psychology, Evaluation Science, Data Analytics, or a related field required., • At least 3 years of experience in program evaluation, applied research, or data analytics in a human services or healthcare setting., • Strong knowledge of evaluation frameworks (logic models, outcomes-based evaluation, CQI)., • Proficiency in both quantitative and qualitative methods., • Skilled in data visualization and dashboard creation (Excel, Power BI, Tableau, or similar)., • Excellent communication skills, with ability to translate data into actionable insights for staff and leadership., • Strong problem-solving and project management skills., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • Ability to conduct fieldwork and interviews as needed., • Fieldwork may include visiting program sites, conduct interviews, and observing engagement practices., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various programs sites Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.Company DescriptionUrban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: • Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected)., • Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals., • Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors., • Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience., • Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience., • Accurately log all user interactions, challenges, and outcomes in our internal CRM system., • Identify and escalate recurring user pain points to improve the overall experience., • Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners., • 1+ years of high-volume call center experience required, • Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized, • Ability to learn and quickly adapt based on user and business needs, • Organized, detail-oriented, and excellent time-management skills, • Prolonged periods of sitting at a desk and working on a computer, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionCustomer Support AssociateAbout Us Obligo builds trust between landlords and renters through financial technology, making the rental process as seamless as checking in and out of a hotel. Renters enjoy instant qualification and deposit-free renting, while property owners and managers streamline operations and make their listings more appealing to renters. As a Customer Support Associate, you'll play a crucial role in ensuring an exceptional experience for our customers, helping them navigate our security deposit alternatives while continuously improving our support processes. About the Position We are looking for an empathetic, detail-oriented, and proactive individual to join our Customer Support team. In this role, you will provide timely, high-quality support across multiple channels, assist with escalations from our outsourced support team, and play a key role in optimizing our support processes. A core focus of this role is deflecting lower-complexity inquiries to self-service solutions and automation, ensuring that live support resources are reserved for high-value and complex interactions. You will also contribute to refining internal documentation and customer-facing resources to improve efficiency and the overall support experience. Working in a hybrid model from our NYC office in Union Square, you'll have the opportunity to collaborate with a variety of cross-functional teams to improve our product based on customer feedback. Our Obligo family is driven, charismatic, and a ton of fun to work with. Responsibilities • Respond to and resolve customer inquiries via email, live chat, and phone within defined SLAs., • Handle escalated cases from our outsourced support team and provide timely resolutions., • Ensure high-quality interactions by demonstrating empathy, product knowledge, and problem-solving skills., • Troubleshoot account issues, technical concerns, and policy-related inquiries, identifying when to escalate internally., • Identify trends in customer inquiries and recommend automation or self-service improvements (e.g., FAQs, chatbots, help documentation)., • Provide insights into recurring support pain points and suggest workflow optimizations., • Actively contribute to improving resolution times and deflection rates for lower-cost support tiers., • Help maintain and improve internal knowledge bases and customer-facing help documentation.Requirements, • 1+ years of customer support experience in a fast-paced, high-volume environment., • Strong problem-solving and analytical skills, with the ability to investigate and resolve issues efficiently., • Experience handling email, live chat, and phone support (Intercom or Zendesk experience preferred)., • Ability to manage multiple SaaS platforms simultaneously while troubleshooting issues., • Excellent written and verbal communication skills, with a professional and empathetic approach., • Strong self-motivation and adaptability—comfortable with ambiguity and making decisions within roughly defined guidelines., • Join a mission-driven and value-driven company that puts culture, personal growth, and well-being front and center., • A chance to work with incredible teammates who are bright, creative, talented, and passionate!, • Growth and training opportunities, • Hybrid work model, including 2–3 days per week of working from home, • Fun office environment in Union Square, including communal food, music, and games, • Frequent company and team events, including physical workouts, restaurant outings, and more, • Up to three months of fully remote work per year—for your inner digital nomad, • Generous PTO and holiday schedule, • Stock options for all full-time employees, • Home office expense reimbursement, • Health, dental, and vision plan options with generous company contributions, • 401(k) with match, • Paid parental leave, • Flexible spending account (FSA) options Base Salary Range: $60,000 to $65,000

Job DescriptionRemote Donation Call Specialist | $13–$15/hr | Work-from-Home with Purpose Do you love helping others and making every conversation count? We’re hiring Remote Donation Call Specialists to help leading nonprofits raise critical funds that change lives. If you have a warm voice, strong attention to detail, and a heart for service — this is your opportunity to turn compassion into a career. What You’ll Do: * Receive calls from generous donors * Guide donors through the giving process with care * Accurately record donation and donor details * Provide outstanding follow-up and service (when needed) * Reach performance goals that open doors for growth Requirements What You’ll Need: * High school diploma or GED * 6+ months remote OR 1+ year in-person customer service * Clear verbal communication and active listening * Basic Microsoft Office skills * Quiet, professional home workspace Tech Requirements (To Start Work): * Windows 11 PC/laptop (8GB RAM minimum, 16GB preferred) * USB noise-canceling headset * Wired internet connection * No Chromebooks or Macs * Dual monitors recommended Benefits Why You’ll Love It: * Start at $13–$15/hour * Set your own hours * Growth and promotion opportunities * Work from the comfort of home If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Tier 2 Senior Support Engineer – MSP | Local Remote (NYC) | $75K–$90K If you’re a well-rounded MSP engineer who values autonomy, creativity, and real flexibility, this is a rare opportunity to join a cybersecurity-forward team that truly trusts its people. This growing MSP operates at the intersection of technical excellence and creative problem-solving, supporting a diverse client base that includes architecture firms, nonprofits, and financial institutions. The culture is built around freedom, trust, and initiative—with no micromanagement, no PTO tracking, and real investment in your professional growth. If you love modern tech, independence, and making a meaningful impact, you’ll thrive here. Due to continued growth in the NYC market, the team is adding a Tier 2 Senior Support Engineer. This is a local remote role with only occasional onsite visits in Manhattan when needed. Responsibilities: • Provide remote and occasional onsite support across Mac & Windows environments, • Resolve hardware and software issues on desktops, laptops, mobile devices, and peripherals, • Troubleshoot Microsoft 365, Google Workspace, printing, and basic networking, • Set up new workstations, perform upgrades, and configure cloud services, • Assist with light project work (network setups, server deployments, VoIP migrations), • Communicate clearly and empathetically with end users, • Use and improve internal documentation to speed up resolution times Requirements: • A naturally curious, independent problem solver, • Professional experience supporting both Mac & Windows, • Strong communication and customer service skills, • A self-starter who can prioritize and manage their own workload, • Local to NYC with reliable transportation for rare onsite support Benefits & Perks • $1,000 home office setup credit (chair, desk, monitors, etc.), • Company-issued computer, • True work-from-anywhere flexibility, • No PTO tracking, • Flexible maternity & paternity leave, • 401(k) with immediate, nonelective employer match, • Medical plans + HSA option, • Short & long-term disability, • Life, critical illness, accident & cancer insurance, • Paid certifications & ongoing training

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Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director, the Director of Social Services oversees the clinical and case management functions of the program, ensuring the ongoing best practice approach of program functioning and compliance with regulatory agency policies and procedures. The Director of Social Services will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Manages and ensures that performance-based incentives and all other goals of the program are met., • Provides leadership to program staff., • Manages and develops staff, including coaching, training and mentoring., • Meets weekly with all direct reports for individual supervision., • Housing documentation and placement, • Entitlements and benefits, • Medical and mental health services, • Employment, • Oversee/monitor all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities., • Oversee all quality improvement monitoring functions including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews., • Reviews all case records to ensure quality improvement and compliance with Urban Pathways, funding and regulatory agencies, including incident reporting and investigation documentation., • Coordinate clinical meetings with case management staff and other inter-disciplinary teams., • Participates in the development of Urban Pathways program policies and procedures., • Oversee the on-site medical and psychiatric services including medication management., • Liaises and coordinates client services with psychiatric and medical providers., • Is on call to address emergency needs on a twenty-four-hour basis. Administrative • Prepares, maintains and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory and funding agencies., • Assesses, coordinates and facilitates staff Training., • Provides back-up administrative coverage in the absence of the Program Director as needed., • Monitors and ensures accuracy of employee timekeeping and payroll systems., • Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed., • Collaborates with the Program Director and Human Resources to recruit, hire and onboard new program staff., • Manges AWARDS and other systems to ensure that all necessary client data is accurate and timely., • Ensure paper and electronic charts comply with Urban Pathways and regulatory agency standards., • Develops and maintains ongoing relationships with community services and resources., • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends meetings, trainings, and supervisor sessions. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Master's Degree in Social Work, Psychology, or other related field required. LCSW preferred., • Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of clinical and supervisory experience required., • Experience working in an SRO or any residential program setting preferred. Familiarity with programs relevant to funding source regulations required., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Strong skills and knowledge of client relational databases (e.g. Awards preferred)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • Work effectively with individuals from diverse backgrounds and cultures., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description DEBT SPECIALIST Are you looking for a Debt Specialist opportunity that offers: • a competitive compensation plan, • uncapped earning potential reaching over $100K to upwards of $200K or more Responsibilities: As a Debt Specialist with National Debt Cure you will… • Successfully acquire new customers through prospecting efforts and by fielding new inbound inquiries, • Engage customers from our existing database through various channels (phone, email, SMS, etc.), • Work and collaborate with members of cross-department team to manage active, in-process business and provide exceptional, responsive customer service, • Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible We offer… • Hourly wage starting at 15.00 + a generous tiered commission. (On average, a first-year sales representative can expect to earn $55,000 or more. Experienced sales reps can make $100k+), • Remote (work-from-home) position for applicants who have prior debt settlement or related sales experience only, • Competitive compensation package, • Awards for reaching production targets, • Ongoing sales training, • Accelerated Growth Opportunity, • 401K with Company Match, • 7 Days PTO, • Paid Holidays, • An Unmatched Company Culture, • 1+ years experience as a Debt Specialist/Debt Resolution Specialist, • Strong business acumen and professionalism, • Excellent verbal and written communication, • High energy, competitive, passionate, and motivated to be #1, • Ability to thrive in a fast-paced environment, • Effective communicator & listener, • Enjoys talking to people on the phone, • Displays empathy, understanding & relatability, • Strong problem-solving skills and detail oriented, • Can work independently and with a team Company DescriptionWell established, owner operated, company operating successfully since 2006, having helped well over 100,000 consumers nationwide. Majority of our employees, affiliates and vendors have been with the company for well over 8 years and counting. We offer the right candidates opportunities across multiple verticals to increase earning potential.Well established, owner operated, company operating successfully since 2006, having helped well over 100,000 consumers nationwide. Majority of our employees, affiliates and vendors have been with the company for well over 8 years and counting. We offer the right candidates opportunities across multiple verticals to increase earning potential.

Job DescriptionSalary: $79,300K - $99,125.00 ABOUT NYC TOURISM + CONVENTIONS New York City Tourism + Conventions is the official marketing, tourism and partnership organization for the City of New York, dedicated to maximizing travel and tourism opportunities throughout the five boroughs, building economic prosperity and spreading the positive image of New York City worldwide. NYCtourism.com is the official website of New York City reaching visitors when in their trip-planning stages and making sure they experience all that the City should offer during their trips. NYCtourism.com is also the home of key marketing programs including NYC Restaurant Week, Broadway Week and more. POSITION SUMMARY: The Membership Associate supports NYC Tourism + Conventions Membership Division through proactive outreach, member engagement, and exceptional customer service. This role assists with new member recruitment, account servicing, and program participation to ensure members receive full value from their membership. The Associate also provides support for Restaurant Week and participates in member events and networking opportunities. RESPONSIBILITIES: • Prospect and recruit new visitor- and tourism-facing businesses across all five boroughs., • Respond to and qualify inbound membership inquiries, converting prospects into active members., • Maintain regular contact with assigned members, handling updates, renewals, and benefit questions., • Encourage participation in programs, events, and initiatives that enhance member value., • Support Restaurant Week outreach, onboarding, and asset collection under the direction of the Membership Programs team., • Represent NYC Tourism + Conventions at member events and networking opportunities., • Maintain accurate member data in Simpleview CRM, including contact records and engagement tracking., • Assist with data cleanup, reporting, and other administrative tasks that support membership communication and retention efforts. QUALIFICATIONS: • 13 years of experience in sales, customer service, or membership/hospitality roles., • Strong communication and relationship-building skills with a professional and service-oriented approach., • Highly organized and detail-oriented, able to manage multiple priorities efficiently., • Comfortable conducting outreach calls, virtual meetings, and in-person visits., • Familiarity with CRM systems (Simpleview preferred) and Microsoft Office Suite., • Enthusiasm for New York Citys tourism and hospitality landscape, including its businesses, attractions, and neighborhoods. New York City Tourism + Conventions offer a competitive benefits package including: • Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote., • Generous Time Off: PTO days and sick time., • Holidays: up to 12 paid company holidays, plus extended Winter Break., • Floating Holiday: 1 per year, front-loaded., • Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA., • Retirement & Development: Retirement savings plan and professional development opportunities., • Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance. Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. NYC Tourism + Conventions Commitment to Diversity, Equality and Inclusion Here at NYC Tourism + Conventions we are an equal opportunity employer, committed to our diversity and inclusiveness. We provide equal work opportunities for all and prohibit discrimination and harassment of any type. All qualified applicants will be considered without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to let us know the nature of your request. If you think you might thrive in this environment, we would love to hear from you! EOE

Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Pay: $26.00 Williams Lea is hiring for a Senior Workflow Coordinator for our New York City office to work Monday to Friday 9:00 am to 6:00pm. Williams Lea is hiring an experienced client facing, Office support professional to work onsite in our top tier client law firms in the New York area. Our ideal candidate has experience working in a professional office environment and has some experience in one or more of these areas: hospitality, reception and or concierge service. In this role, you will have the opportunity to grow your skills as well as learn new services areas as Williams Lea will provide onsite training to help make you successful. This is a highly versatile role where you will provide support onsite at different law firms across the region, as needed. This a full time role and is not a remote or work from home position. If you are seeking a new opportunity to work in a highly professional environment for top tier law firms and develop your career, we would love to hear from you. The Senior Workflow Coordinator is responsible for adding value in providing daily front office services for our client and teams. Job Duties: (* denotes an “essential function”) • *Utilize appropriate logs for all office services work., • *Ensure that job tickets are properly filled out before beginning work., • *Perform work in office services, can include reprographics, mail and intake functions according to established procedures., • *Communicate with supervisor or client on job or deadline issues., • *Meet contracted deadlines for accepting, completing, and delivering all work., • *Troubleshoot basic equipment problems., • Be able to lift up to 50 lbs. on a regular basis., • Prioritize workflow and able to delegate task associated seamless operations., • Performs Quality Assurance on own and work of others., • Load machines with various paper, toner, supplies., • Answer telephone, emails, and place service calls when needed., • Interact with clients in person, over the phone or electronically., • Adhere to Williams Lea policies in addition to client site policies., • Use equipment and supplies in a cost-efficient manner.Qualifications, • High school diploma or equivalent., • Minimum (5) year office services experience preferably in a legal, banking or large corporate environment., • Skilled in the use of phone, and email included., • Familiar with general front office procedures to meet and maintain client satisfaction., • Proven customer service skills are required in order to create, maintain and enhance customer relationships., • Good written and verbal communication skills, including professional telephone and email etiquette., • Attention to detail with good organizational skills., • Must be able to meet deadlines and complete all projects in a timely manner., • Ability to handle sensitive and/or confidential documents and information., • Able to make independent decisions that conform to business needs and policy., • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must work well in a team environment., • Must be able to interact effectively with multi-functional and diverse backgrounds., • Ability to work in a fast-paced environment., • Must be self-motivated with positive can-do attitude. Additional Information All your information will be kept confidential according to EEO guidelines. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #LI-MY1 #LI-onsite #GOC All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. • Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs., • Demonstrating a willingness to help others and be a team member, • Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services., • Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company., • Provide voice of Customer feedback., • Through service and Customer relationships, build brand dedication., • Conduct travel and work in a safe manner, constantly learning new technology and soft skills., • Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues., • Proficient verbal and written communication and Customer relation skills., • Able to interact and effectively communicate in person and over the phone with customer and co-workers., • Present a professional image., • Must be adaptable to changes and able to deal with change, delays, or general work-related issues., • Basic digital literacy and shown understanding of MS Word, Excel, and Outlook., • Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.)., • Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus., • Basic mechanical and logical solving skills are a must. What’s in it for You: • We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salary, • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance, • 3+ Weeks’ Vacation to Start, • 10 Company Paid Holidays, • 401(k) retirement plan with company contributionTuition reimbursement, • Employee appreciation events and perksEmployee Assistance Program Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises., • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects., • Ability to sit for prolonged period of times., • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees., • Ability to frequently use hands and arms., • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Requisition #: 1440B, Newark NJ

Job Description Our Elite Home Pro's mission is to show our residential customers that they are truly valued as we have a strong emphasis on providing an unparalleled 5-Star experience unmatched in the Smart Security industry. As an EHP, you'll play a pivotal role in what matters most to our customers: enhancing the safety and security of their families and homes. We know what it takes to be successful here at SafeStreets. If you have a passion for making a difference in people’s lives, a strong sales background, and a winning mindset, we will assist you in creating a seamless transition into a new career. The process is simple. There is no cold calling or D2D sales involved. We get your foot in the door by connecting customers to you who are already interested in ADT home security. In-home appointments are scheduled and provided for you by our Inside Sales team. By helping customers review their security options on-site and move forward with a custom home security package designed by you, you will have the opportunity to earn uncapped sales commissions based on how the homeowner decides to protect their home. The best part is you control the process from start to finish, leaving the customer better protected than after you arrived. Looking to change industries? Feel confident in knowing that we have Pro’s with backgrounds in every type of industry that have made a seamless and successful transition to the role of an EHP. With a paid training program provided, we have all the tools to teach you what you need to know. What do you need to be qualified for this position? Nothing more than a passion for customer service, a strong sales background, and a desire to help keep others safe and secure. We provide the tools/equipment, paid training, and post-training support you will need. We even hand deliver the customers to you – no need to go searching for your own leads! SafeStreets is always evolving! SafeStreets set out to make some big changes to kick off 2025 with how our Elite Home Pros are paid and we now have the best compensation plan in the industry! Here's what our EHP's look forward to: • Highest sales commission opportunities in the industry with our technicians earning on average 25% commission - UNCAPPED!, • More than 30% of our field earned over $100k+ in 2024, • Increased Mileage pay with pay kicking in nearly 3x earlier than previously, • Paid for every installation action taken on site, • Same-day and Holiday bonuses, • More upgrade commission options, • Doubled Referral pay opportunity What we Offer: Competitive base salary with generous and uncapped commission structure Company-provided equipment and select tools Remote and independent work environment Ongoing training and professional development opportunities Opportunities for career advancement within a rapidly growing organization Scheduling flexibility Medical/Dental/Vision/Life Insurance/401K The Responsibilities: Helping homeowners create customized Smart Security solutions for their personal needs 5-star Customer interaction – every day is a new opportunity; you’ll be the first face-to-face contact our customers have with SafeStreets! Customized installation, troubleshooting, and demonstration of ADT-monitored security systems Qualifications: Entrepreneurial and career oriented mindset Excellent communication, negotiation, and interpersonal skills Reliable vehicle and valid driver's license Proof of vehicle insurance (100/300/100 minimum) Smartphone/tablet SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety. This job entails meeting certain physical requirements, including the ability to work above head level, carry loads of 30-50 pounds (such as equipment boxes and ladders), operate power tools, and navigate confined spaces like attics and crawl spaces. Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. FMLA - EEO- EPPA -

Job Description Sales Representative - Work from Home Location: [Remote/Work from Home] Job Type: [Full-Time/Part-Time/Uncapped Commission-Based] About Us: We specialize in providing personalized insurance solutions to protect families and businesses. Our culture is built on integrity, mentorship, and professional growth. We are looking for motivated and results-driven Sales Representatives to join our growing team. If you have a passion for helping others, enjoy building relationships, and seek an opportunity with unlimited earning potential, we want to hear from you! Responsibilities: • Identify client needs and recommend tailored insurance solutions, • Develop and maintain strong client relationships, • Generate leads through networking, referrals, and company-provided resources, • Educate clients on available policies and coverage options, • Follow up with prospects to close sales and maintain customer satisfaction, • Stay informed about industry trends and product offerings, • Work independently while collaborating with a supportive team What We Offer: • Competitive commission structure with potential for bonuses, • Flexible work-from-home schedule, • Comprehensive training and mentorship programs, • Access to top-rated insurance carriers and products, • Opportunities for career growth and leadership development, • Supportive team culture with ongoing coaching and professional development Requirements: • Sales or customer service experience is a plus (but not required), • Insurance license (or willingness to obtain one – we provide guidance), • Strong communication and interpersonal skills, • Self-motivated with a results-driven mindset, • Ability to work independently and manage time effectively, • Basic computer skills for CRM and client management

Job Description Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management. Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is hiring a Lead Network Deployment Technician to supervise field teams across multiple sites and markets. This role blends hands-on technical expertise with field leadership and logistics coordination. The Lead Technician will oversee senior and standard technicians, support market launch efforts, ensure deployment consistency, and own accountability for execution quality in the field. Responsibilities: • Supervise and coordinate teams of Deployment Technicians across concurrent projects, • Travel to new markets to lead deployment crews and establish local operational rhythm, • Act as escalation point for technical field challenges, resolving issues quickly and thoroughly, • Ensure all deployments meet ResiBridge standards for cable routing, labeling, equipment installation, and documentation, • Work closely with the Network Deployment Manager to align daily deployment activities with production goals, • Provide field-level feedback to improve tools, training, and process documentation, • Track progress on deployments, materials usage, and crew performance, escalating risks proactively, • Support and enforce safety practices and jobsite professionalism at all times Requirements: • 5+ years of network deployment experience, including 2+ years in a leadership or supervisory role, • Mastery of structured cabling, fiber optic installation/testing, and wireless equipment provisioning, • Experience leading remote deployments, managing travel crews, and launching new markets, • Strong organizational skills and ability to coordinate multiple field teams simultaneously, • Skilled in reading plans, marking up as-builts, and ensuring documentation is submitted accurately, • Excellent communicator—able to interface with field teams, office staff, vendors, and property management, • Willingness to travel (up to 40%), including overnight stays, to support deployments outside NYC Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we’re not just building instruments, we’re powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova’s cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we’re setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we’re building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you’ll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what’s next with us at novabiomedical.com or aicompanies.com About the role • Responsible for overall onsite customer satisfaction with Nova Biomedical products in assigned geographical territory., • Provides both reactive and proactive consultative support to customers and is responsible for managing all field support requirements within assigned customer territory., • Exercises independent judgment to manage all local customer support requirements within assigned territory., • Drives key performance indicators (KPI’s) locally to ensure a high level of customer satisfaction including On-site Response Time, On-time PM’s, Second Days, Recalls and Primary Representative Utilization., • Responsible for making independent, daily business decisions on customer call prioritization, local calendar scheduling, inventory management, unscheduled customer satisfaction (Ambassador) calls, and for determining appropriate length and duration of onsite customer activities., • Performs on-site new product installations, corrective maintenance, preventive maintenance and associated customer training with laboratory staff at all levels including laboratory management., • Responsible for properly completing and returning service documentation and regulatory paperwork (electronic and hard copy) to satisfy U.S. FDA requirements., • Performs clinical and biotechnology application activities (IQ/OQ) such as correlation, linearity, and precision to assist customers with instrument validation requirements to satisfy local accreditation requirements. If you’re passionate about field support and want to be part of a team that is shaping the future of life sciences, we’d love to hear from you, apply today! What you’ll do • Responsible for maintaining acceptable productivity levels, customer satisfaction levels, KPI’s and other peer comparisons as determined to be appropriate by the local Regional Support Manager., • May require attendance and assistance at trade shows, customer seminars and similar marketing events., • Responsible for maintaining service level agreements, properly billing customers for service performed and parts used, and reviewing onsite customer spares inventory of Nova products that are used with their instruments (e.g. Nova controls) to ensure maximum product uptime., • Responsible for identifying new sales opportunities through day-to-day customer interaction and for forwarding sales leads to the Nova Sales department., • Exercise good fiscal awareness to control expenses through proper inventory management, exercises good judgment with all Nova property (i.e.: company car, inventory, credit card) with strong attention to cost in normal duties of the position., • Proper use of the Nova Travel Office., • Maintains proper home office space for Nova assets (computer, inventory, etc.). What we are looking for in you • Clinical and/or Biotechnology laboratory knowledge and/or experience is required for this position., • Requires above average verbal communication skills, above average teaching skills and above average interpersonal skills., • Requires a person who will travel within or outside the assigned territory., • Ability to work independently with little daily supervision., • Since this position will have access to sensitive information/documentation (HIPAA, Corporate Intellectual Property) from the manufacturer, individuals must possess a mature and professional ability to use proper judgment and discretion with this information when interacting with customers and other professionals., • Requires a driver’s license in home state and a good driving record, and a nationally accepted credit card with an acceptable credit limit for use during job responsibilities., • A Medical Technologist, Nursing, or Respiratory Therapy degree and/or Electronics background is required, • Minimum of 1-3 years diagnostics industry related experience. Physical Requirements for this role include: • The ability to travel by car or airplane for prolonged periods., • The ability to work in a standing or sitting position for prolonged periods., • The ability to lift up to 50 lbs., • The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical • Flexible Medical, Dental, & Vision Coverage, • Competitive 401k company match, • Bonus Program, Generous PTO and paid holidays, • Generous Tuition reimbursement, • Hybrid and flexible work arrangements (job specific), • Professional development, engagement and events, • Company marketplace for lunch and snacks! (location specific) Schedule/Hours: Monday to Friday, General business hours Targeted Salary Range: $70k - $90k Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate’s experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy

Job DescriptionBenefits: • 401(k), • Company parties About Us We are a dedicated clinical research site committed to advancing medical knowledge through high-quality clinical trials. Our mission is to connect patients with innovative treatment opportunities while upholding the highest ethical and professional standards. Position Overview We are seeking a motivated and detail-oriented Clinical Trials Recruiter to join our team. The recruiter will be responsible for identifying, engaging, and enrolling eligible participants into ongoing clinical studies. This role requires excellent communication skills, professionalism, and the ability to build trust with potential participants. Key Responsibilities • Conduct outreach to potential participants through phone calls, emails, social media, and community events., • Screen participants for eligibility based on study protocols., • Maintain accurate records of recruitment activities and participant status., • Collaborate with study coordinators and investigators to ensure smooth enrollment., • Develop and implement creative strategies to meet recruitment targets., • Provide information to participants about clinical trials in a clear, ethical, and compassionate manner. Qualifications • Previous experience in patient recruitment, sales, customer service, or healthcare preferred., • Strong communication and interpersonal skills., • Ability to work independently and meet recruitment goals., • Organized, detail-oriented, and comfortable using databases/CRM systems., • Knowledge of clinical research processes is a plus, but training will be provided Flexible work from home options available.

Job Description If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer position. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing • Provide front line phone coverage, and participate in various call center groups., • Provide on-site assistance to clients within your local geography., • Provide excellent customer service to Xantrion’s client base., • Provide technical support as assigned for issues related to computer systems, software, and hardware., • Log and track support requests in ConnectWise., • Prioritize and/or escalate tickets as required to ensure customer satisfaction., • Brief customers, as well as management, on the status of current resolution efforts., • Work with third party support providers when necessary., • Submit semi-monthly timesheet and expense reports., • Attending scheduled training and meeting sessions., • Ability to work a variable shift any time during Xantrion’s business hours., • Perform audits of customer information and systems as necessary to ensure accuracy., • Take support tickets from the dispatcher., • Update and schedule service tickets until issues have been resolved or further escalated. Formal Education & Certification • Bachelor’s degree from a four-year university or equivalent experience (not required), • Minimum of 3 years of technical support experience required, • On-site technical support experience preferred., • Basic diagnostic and analytical skills., • Basic competency in the use and troubleshooting of MS Office products., • Experience using Windows 10, 11, and/or Mac OS., • Basic computer literacy across both hardware and software., • Positive attitude., • Strong written, oral, and interpersonal communication skills., • Strong telephone presence with organized follow-up skills., • Ability to follow established operating procedures, • Strong, service-oriented, customer-focused., • Strong attention to detail., • Experience working constructively in a team-oriented, collaborative environment., • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment., • Demonstrated interpersonal skills, able to foster strong relationships internally and externally., • Manager and peer review of goal achievement., • Coachability, willingness to work as a member of a team., • Detailed ticket notes at every step of the resolution., • Appropriate amount of time is correctly coded per day., • Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”., • Internal and external customer satisfaction scores., • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort., • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain., • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision., • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills., • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease., • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain., • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity., • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed., • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation., • Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation., • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds., • Follow and support company policies and procedures as well as all local, state, and federal laws., • Always maintain confidentiality of company and customer records and information., • Maintain a professional image, adhering to Xantrion’s dress code., • Must have an existing cell phone (running current Android or iOS)., • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing., • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private., • Must use Xantrion-provided PC and headset to execute job functions.Benefits, • Salary range $60K - $70K; depending on experience., • 100% of medical, dental, and vision for you and your family., • 401K with company match up to 4% of salary., • Certification reimbursement and annual training budget., • 17 Days PTO per year in addition to paid training days. Powered by JazzHR zE3T8GqjoZ