Store Manager - Full Time
hace 20 días
Chandler
Job Description Monterrey Tile, a leader in the tile and stone industry, is looking for an experienced STORE MANAGER to join our Leadership team. WHAT MAKES US STAND OUT?? • Competitive Pay DOE!!, • Company-paid benefits for employees after 90 days! ESSENTIAL DUTIES: • Oversee store, lead and support small teams, • Drive sales and profitability, • Create a safe and positive work environment through employee engagement, • Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, • Demonstrate a high degree of business sense, • Manage branch appearance and maintenance, • Ensures branch is adequately staffed, • · Holds team accountable to steps of service to deliver great internal and external customer service, • · Ensures team members have the tools necessary to complete their jobs, • Provides problem/issue resolution for customers and other personnel to ensure optimal positive customer experience, • Observes and complies with MTC policies and promptly reports unsafe conditions to management; promotes safety among peers., • Control showroom and contractor expenses while maintaining positive profit margins, • Conducts performance evaluations for direct reports (after 90-days and annually), • Partners with HR and Operations Manager when addressing employee relations issues, • Meets budget sales figures and maintain budgeted gross profit, • Collaborates effectively with others for the success of the location; promotes a free flow of information & ideas across departments. Ensures all customers, internal and external, are kept informed of issues, • 5 years’ Management experience in retail/sales, • Proficient in software; Microsoft, Word, Excel, etc, • Proven ability to build and manage a team, • Excellent Communication skills, • Ability to work in fast-paced environment and multi-task, • Professional and positive attitude, • Able to delegate and hold team accountable, • Able to work well in conjunction with other departments Shift: Monday -Friday, rotating Saturday's Operating Hours: 6am – 5pm Pay Range: DOE